Senior supporter services administrator jobs

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.

This role works with colleagues across the organisation - but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.

About you

Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.

You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.

You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 5pm, Tuesday 7 April.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

Relationships Manager

Are you ready to be part of something truly exciting and play a key role in supporting the future of young people in North East Lincolnshire.

We are looking for someone with strong relationship building skills, a proven track record of business development, income generation and/or account management.

If you are ambitious to succeed, have experience in relationship-led business and are a great communicator then this role is the perfect platform to make a real-life difference to the young people of Grimsby and North East Lincolnshire!

As an equal opportunities’ employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Relationships Manager (fundraising and relationships)

Location: Grimsby

Salary: £30,000 - £34,000

Contract: Permanent

Hours: Full-time, 37.5 hours per week

Benefits: 33 days holidays (inclusive of bank holidays), Birthday holiday leave, Workplace Pension, Free gym access, Training & CPD opportunities, Access to the employee assistance programme

Closing Date: 13th April 2026. This role may close sooner than advertised if a suitable candidate is found.

First Stage Interviews: Wednesday 22nd April

Young People Panel: Wednesday 29th April

About the Role

Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe.

As Relationships Manager, you’ll work within an ambitious team, securing sustainable income to ensure the youth zone can deliver high-quality, safe and inclusive services for young people. A dynamic and rewarding role at the heart of the Fundraising & Communications team, helping to generate the income needed each year to keep the youth zone sustainable.

From working with high net-worth Individual and organisations on the Founder Patron campaign, to working on Corporate Partnerships, individual giving campaigns, major gifts and high value supporters, to supporting and growing community-led fundraising, planning and delivering events, campaigns and appeals.

Previous fundraising experience is not essential but you will need strong relationship building skills, with a proven track record of business development, income generation and/or account management.

Being able to tell good stories around local case studies to build a picture of why a youth zone is needed in North East Lincolnshire, along with great presentations skills.

About You

You’ll bring excellent administrative skills to the role and experience of using a CRM system as you will need to be involved in the preparation of proposals, gift agreements and reports. Attention to detail and strong organisational abilities are essential.

Most importantly, you have a genuine passion for our local area and for improving the quality of life of members.

So if you are ambitious to succeed, have strong relationship building skills, with a proven track record of business development, income generation and/or account management, then we would love to hear from you!

About the Organisation

This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Grimsby, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires a basic DBS check.

Other roles you may have experience of could include Partnerships, Income Generation, Fundraising, Sales, Account Manager, Business Development, Key Account Manager, Corporate Partnerships, Corporate Partnerships Manager, Business Development Manager. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. 

About us

The King’s community is united by a commitment to serve society through academic excellence. King’s Strategy 2030 sets out our bold vision for the future, building on our strengths while responding to a rapidly changing world. The strategy focuses on delivering student success in and beyond the University; investing in research and education excellence that addresses global, national and local priorities; fostering innovation and entrepreneurship; and securing sustainable finances for a secure future. Through these priorities, and supported by a culture that values our people, services, campuses, partnerships and alumni, we will strengthen our impact and enable every student and member of our community to contribute meaningfully to society.

Within the Social Mobility & Widening Participation Department we believe all young people should be able to have high expectations for their future. This means equal access to education and career opportunities. We run programmes that aim to empower young people from under-represented backgrounds to access and succeed at university.

 We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.

About the role

The Research and Evaluation Manager will work to position King’s College London as a sector leader on conducting institutional evaluation and research to understand how we can support students from underrepresented groups to access university and succeed at university. Our team aims to generate causal evidence, either through Randomised Controlled Trials or Quasi-experimental designs.

This is an exciting opportunity for candidates looking to work in research and evaluation in an applied context, and who wish to utilise their skills and expertise in quantitative and qualitative methods. This is an opportunity to grow your skills in generating and applying evidence to practice.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role as well as candidates from non-traditional backgrounds.

Key responsibilities

· Supervise and lead on a range of research & evaluation activities, including synthesis of secondary research; conducting qualitative, quantitative and/or survey designs; developing and delivering randomised controlled trials (and other experimental trials as appropriate), 

· Convey research findings, including complex quantitative information, in a clear and actionable way 

· Develop and maintain expertise in behavioural research and evaluation methodologies

· Work with academics and practitioners to test and trial new approaches to widening participation and student success 

· Line manage the Senior Research and Evaluation Adviser or Senior Data Officer

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

This post will be offered on a fixed term basis.

This is a full-time post, but we welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours of 10am-4pm.

Working Pattern

· This is a full-time (35 hours per week) post, and you will be offered an indefinite contract. The role works with a hybrid working pattern. While some on-site presence will be required for team collaboration, events, and programme activities, there is potential for a substantial proportion of working hours to be undertaken remotely.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience

Essential criteria

· Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in any research or evaluation job.  Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training 

· Ability to consider and select appropriate research designs and methodologies, using qualitative and quantitative methods including surveying, interviewing and running focus groups.  

· Experience establishing causal inference in research when evaluating projects or interventions with experimental methods (e.g. quasi-experimental methods, randomised controlled trials). 

· Experience in designing and running multiple social research and evaluation projects, managing competing demands and timescales and delivering to milestones. 

· Confident in conducting data analysis including handling large data sets and statistical testing using relevant software (such as Power BI, R, Stata, or SPSS) and presenting findings in various formats. 

· Confident and clear written and verbal communication, including report-writing, data visualisation and presentation skills. 

· Ability to give a team clear direction and guide it to the successful completion of a task. 

· Ability to identify and manage the objectives, performance, and development needs of others. 

Desirable criteria

· Postgraduate degree or qualification in research methods, statistics, analytics or a related field and/or relevant experience. 

· Experience using behavioural insights in a research or policy context to positively influence behaviour 

· Understanding of the widening participation agenda and/or the role of higher education in social mobility 

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

Closing date: 1 April 2026.

Interviews are due to be held on 9 - 10 April 2026.

About Spear

We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.

Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’) As a result, the Spear Partner Fundraising Manager role requires raising funds for both churches and charitable trusts.

About the role

Spear is in an exciting time of growth, as we expand our work nationwide. You will play a pivotal role in equipping new and existing Church Partners to build sustainable, thriving Spear Centres that transform young people’s lives. 

With an annual fundraising target of £125k, you will combine strategic insight, relationship-building and hands-on application writing, as well fundraising advice to help Church Partners grow diverse and resilient fundraising streams. Working closely with Trustees, Church leaders and Spear’s Central teams, you will strengthen funding pipelines, unlock new opportunities and ensure partners are supported every step of the way. 

Key information

• Salary: £37,000
• Contract: Full time (4 days considered) permanent. Monday – Friday with some out of hours work needed for events such as Spear Celebration. Ad hoc regional travel required to deliver training and support to partner churches.
• Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays
• Closing date: Friday 27th March, 09.30am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment.
• Creative, self-motivated forward planner who exercises initiative, with the ability to prioritise workload, including working well under pressure
• Excellent written and verbal communication skills, with the ability to produce persuasive, high-quality fundraising applications
• Effective interpersonal skills and high emotional intelligence, with the ability to relate confidently to a range of stakeholders both, internally and externally
• Experience in fundraising, Trust and/or community fundraising desirable, with good working knowledge of other fundraising streams is desirable but not essential
• Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information 

We are an office-based organisation and value the collaboration and opportunities to work creatively and build community that this offers us, with staff spending time in the working week both at home and in the London office.

Are you an experienced team leader or supervisor in retail or hospitality, looking to progress further into a management role?

We're looking for a Warehouse Manager to join one of our retail home store teams, where your organisational skills and proactive approach will make a crucial contribution to selling our preloved items. 

Our Warehouse Managers work alongside the management team to deliver key objectives and ensure that the store drives stock in and out to generate sales. You will react to fast changing situations quickly and positively by creating a safe & productive working environment. 

Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it is physically demanding, yet most rewarding as you play a part in helping to fund life saving research.

What are we looking for?

• You will be an experienced warehouse or stockroom team leader or supervisor in retail, hospitality or another customer focused industry
• Desirable but not essential to have stock management experience 
• Motivated, proactive and commercially driven to lead a team 
• Strong organisational and leadership skills
• Thrives working in a hands on, fast-paced environment
• Results driven, resilient and able to adapt to the needs of the business
•  Comfortable with a high level of hands on manual work that involves moving large items/volumes of stock

Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.

What’s important to us? 

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Belonging at BHF

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

Why join the BHF? 

We have a strong culture of internal progression and will actively support you to develop your career. 

Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year 
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers 

Ready to apply? 

To apply, please follow these simple steps:

Click the “Apply” button below.

You’ll be seamlessly redirected to the BHF Careers page.

Complete the application form, submit your CV and upload your employment history. 

What do I need to know? 

DBS Check: Any offer of employment is subject to a satisfactory DBS check 

Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process 

Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early 

Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. 

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

JOB TITLE:HR Coordinator

LOCATION:                        Great Horwood, Buckinghamshire (minimum 4 days in office per week)

SALARY: £35 - £40k per annum, depending on experience

JOB TYPE: Permanent, 5 days per week (37.5 hours)

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease with our Bio Detection Dogs.  We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist innovative field.

MAIN PURPOSE & SCOPE OF THE ROLE:

The HR Coordinator will provide specialist and proactive support to other departments within the charity to ensure organisational compliance in all relevant areas relating to HR.

WHAT YOU’LL DO:

Reporting to the People Engagement Manager, you will be supporting the Charity to set and deliver on its People Strategy. You will be responsible for providing operational HR services, advice, and guidance with a primary focus on HR transactions, employee relations management, engagement, recruitment and performance management.  You will identify, analyse and utilise HR data to inform decision making and identify more efficient ways of working.

Reports to: People Engagement Manager

ABOUT THE ROLE

• You will lead the development and implementation of a best practice approach to recruitment.
• You will advise managers on best practice techniques for monthly one-to-one meetings and annual appraisals to ensure staff feel confident to openly discuss challenges as well as successes.
• You will review and update our existing HR policies and procedures, ensuring they not only comply with current HR law but importantly promote best practice.
• You will also work with the senior leadership team to develop a set of organisational values that prioritise equality, diversity and inclusion and reflect best practice, ensuring these are then communicated to all staff, volunteers, and stakeholders.
• This is a rare opportunity to join a charity that wants to strengthen the support it provides to its staff and volunteers.

Responsibilities of the Role

• Maintain all HR policies and procedures ensuring they are regularly reviewed and updated to reflect relevant legislation and best practice.
• Ensure managers and staff are aware of and understand policies and procedures, communicate changes, and provide support to managers when interpreting policies as required.
• To work in collaboration with the CEO and Senior Leadership Team in leading Medical Detection Dogs towards our vision of becoming a staff-centric charity.
• Provide an efficient service to deliver HR transaction activities throughout the employment lifecycle, from offer to off-boarding.
• Provide support, guidance, and advice for managers in conducting and concluding employee relations cases, including absence, performance management, disciplinary and grievance cases, ensuring adherence to policy.
• Manage, maintain, and deliver the charity’s onboarding induction to new members of staff.
• Always maintain the highest levels of discretion and confidentiality.
• Be a role model within the charity demonstrating MDD’s values and behaviours at all times.
• Monitor completion of performance appraisals and one to one meetings, issuing reminders and offering support to managers as required.
• Coordinate and support the delivery of employee engagement surveys, including planning, analysis, reporting and follow up actions.
• Produce regular HR reports and people data metrics for the Senior Leadership Team (e.g. turnover, tenure, sickness absence trends, performance outcomes).
• Maintain and update the HR system (Breathe HR), ensuring employee records are accurate and up to date.
• Prepare and submit monthly payroll changes to the finance team in line with payroll deadlines.
• Manage staff benefits including the health cash plan, life assurance, pension scheme and long service awards.
• Produce and circulate internal HR communications such as staff newsletters, HR updates and policy changes.
• Coordinate and support learning and development activities, including booking and maintaining training records and delivering HR related training for managers and staff (e.g. one to ones, appraisals, HR systems).
• Assist in developing employee engagement initiatives.
• Contribute to wellbeing and inclusion initiatives.

PERSON SPECIFICATION:

Experience & Qualifications

Essential

• CIPD Qualified and a minimum of 3 years’ experience in a similar role or currently undertaking the qualification.
• Employee relations (e.g. performance, absence, disciplinary, grievance, redundancy, etc) case management in line with current UK employment legislation
• Management of end-to-end recruitment activity, supporting hiring managers and focussed on candidate experience
• Excellent interpersonal, networking and communication skills
• Experience of managing relationships with staff at all levels

Desirable

• Experience of reward and recognition practices
• Experience of managing and inspiring staff, including encouraging innovation and improving ways of working to build a resilient and high performing team culture that delivers results
• Effective organisation and administrative skills gained within HR
• Experience on use of HR database (BREATHE)

Knowledge & Skills

DESIRABLE

• Ability to work independently and under minimal supervision in a fast paced and demanding environment, exercising good judgement, and using own initiative.
• Ability to work supportively and effectively within and across teams and build good working relationships
• Ability to maintain confidentiality when appropriate
• Proficiency in using Microsoft Office
• Highly effective written and verbal communication skills
• Good influencing and negotiation skills
• Strong people management skills with the ability to train and develop individuals and create a ‘one team’ ethos

Other Requirements

• A full current driving license
• Comfortable with dogs in the workplace/office

DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse, and inclusive Charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Charity Values

All employees are expected to uphold the charity’s core values in their daily work. This includes demonstrating respect through open and considerate communication, fostering cooperation by working collaboratively, maintaining honesty in all interactions and ensuring fairness through just and transparent decision-making.

Benefits

• Sick Pay
• Health Cash Plan
• 26 days holiday, increasing with service
• 5% Employer Pension Contribution
• Free On-site parking
• Life Insurance   

We’re looking for a dynamic and driven Individual Giving and Engagement Manager to deliver and grow our newly created donor retention programme. This is a brilliant opportunity for someone who is ready to get hands-on and bring fresh ideas, a test and learn approach and a passion for delivering high-quality fundraising appeals.

You’ll be an experienced IG fundraiser with a strong understanding of how to inspire donors to give. You’ll be a great fit if you are detail-confident and motivated by continuous improvement. 

This is an exciting opportunity to lead CPAG’s strategic legal work at an important time in the organisation’s fight to end child poverty. As Head of Strategic Litigation, you will oversee and carry out CPAG’s work using legal cases for positive impact, to benefit families and children in poverty. You will be responsible for setting the strategic direction of CPAG’s legal work, in addition to managing CPAG’s legal practice and playing an active role in conducting high-profile litigation on a day-to-day basis.

We are looking for someone who is strategically minded and passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with substantial post-qualification experience. You will have experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers, and support the professional development and wellbeing of your team. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack. 

For more information about this post and to apply download the Head of Strategic Litigation job pack and application form. 

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.

To apply, please return to us the application form, taking particular care to provide full details of how you meet the person specification. 

Closing date for applications: 11.59pm, Wednesday, 15 April 2026

Interviews will be held at our London office: w/c 27 April 2026

As a Wilder Learning Officer, you’ll help shape and deliver an inspiring programme of outdoor learning, training and engagement that connects people of all ages with nature across Sussex. You’ll coordinate and deliver high‑quality sessions to teachers and children across EYFS, Primary and Secondary phases, in-school and outdoor settings. You’ll deliver and assess our accredited Forest School and Wild Beach training programmes to adults; advise on school grounds improvement for nature; and champion the benefits of nature connection through a wide range of activities and events. Alongside hands‑on delivery, you’ll support in marking, evaluation and planning; contribute to income generation; and help ensure our schools and learning programmes are safe, inclusive and reflective of best practice. You’ll play a key role in communicating our work—engaging with teachers, families, volunteers and external partners, acting as a friendly, knowledgeable ambassador for Sussex Wildlife Trust.

This is a varied and practical role at the heart of our Wilder Learning team, empowering educators and wider school communities to connect with nature and take meaningful action for wildlife in Sussex.

A valid drivers’ licence is required for this role.

This role is subject to an Enhanced DBS with Barred List check

This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose — someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.

Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.

This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery — a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.

Please note that whilst this role allows homeworking, travel across all five dioceses will be required.

Responsibilities

Strategic Leadership:

• Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
• Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.

Process Mapping & Optimisation:

• Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
• Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.

AI & Responsible Innovation:

• Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
• Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.

Stakeholder Management & Engagement:

• Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
• Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.

Project & Change Management:

• Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
• Employ robust project management methodologies to ensure projects are delivered on time and within budget.

Qualifications, Training & Experience:

• Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
• Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
• Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
• Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
• Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
• Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.

Competencies & Behavioural requirements:

• Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
• Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
• Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
• Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
• Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.

Our benefits include:

• Company pension
• A comprehensive health & wellbeing programme
• Paid volunteer & study leave
• Home working

At Basecamp Adventure Trust, we empower vulnerable young people from West Yorkshire to thrive through unique, long-term programmes which harness outdoor adventure as a powerful vehicle for personal transformation. Through a combination of skills workshops, exhilarating adventure trips and a deeply relational approach, we challenge, celebrate and inspire young people to discover a newfound sense of confidence, resilience and self-belief, and to explore new possibilities for themselves. Our programmes are intensive, sustained and individualised to make a lasting positive difference on the young people we work with so they can lead happy, healthy and fulfilling lives.

This role demands a unique combination of skills. You’ll be a capable Programme Manager (or at the very least an aspiring one with a strong desire to step up from your current youth experience), with an understanding of the role outdoor adventure can have in supporting health and wellbeing and underpinning personal development.

In addition to this, we’ve got big ambitions to develop an events strand to our work, which brings together three separate but interlinked fundraising ideas. You will support us to create, shape and implement this new initiative alongside our team, helping us to turn our initial idea into a reality. We are proud to be very much a people-led organisation, so it’s possible that your own strengths and experience may sway the specifics of the role.

Reports to: Senior Management Team

Hours: Full time, 5 days (37.5 hours) a week, flexible working evenings and weekends as required

Salary: £28,000 - £35,000 dependant on experience

Location: The Old Fire Station, Leeds (Basecamp HQ), but the role also incorporates travel across Yorkshire and the Lake District

Transport: The role will require access to a car

Start Date: We will accommodate the start date depending on the individual’s situation, but we are looking to get someone in for Spring

Annual Leave: 22 days + bank holidays + 1x day off per Adventure Residential) to account for extra hours worked)

The Role

Programme Manager (~35% of the role) – We are looking for an enthusiastic and capable Programme Manager who can lead the delivery of our Core Programme, having the ability to directly work with young people, lead a team, have an acute eye for detail and organisation and a creative, dynamic approach to problem-solving. The Programme Manager role takes up around 80 days a year, with the days being weighted unevenly across the months of the year.

Events Coordinator (~65% of the role) – We are looking for a driven and creative Events Coordinator who will help us create a Basecamp calendar of external events, which will support our fundraising goals and bring a large and diverse audience to our work. The right candidate will be excited at the prospect of turning ideas into a reality, supporting us with the creative development of this idea as well as the practical implementation.

Programme Manager Roles and Responsibilities

Acting as the key point of contact to organise, deliver and oversee the Basecamp Core Programme to 1 cohort of young people, including managing residential trips, school workshops and other supporting sessions throughout the year’s programme (e.g. Taster Days, Graduation etc) (September - June).

This includes:

• Onboarding young people onto the programme, working in collaboration with schools to ensure our referral criteria are met and we have the information we need.

• Facilitating creative, arts and games-based workshops in school.

• Supporting day-to-day administration and management of the programme including maintaining a database and producing written communications and reports.

• Coordinating Adventure Youth Coaches, Volunteers, Instructors and School Supporting Staff on residential, as the main point of contact.

• Managing disciplinary action as required if a situation is escalated higher than Adventure Youth Coaches or Volunteers.

• Ensuring the highest standards of support, safety and safeguarding across the programme, in line with Basecamp’s ethos, policies and procedures.

• Providing ongoing feedback to young people, parents, carers and schools, through email, Whatsapp and handwritten cards.

• Working with partner organisation such as schools and instructors/activity providers, to ensure the Basecamp mission is consistent and everybody has the smoothest experience possible and to build the Basecamp ‘brand’ to an extent that the schools want to keep working with us and value the work that we do.

• Contributing to organisational planning and development, including supporting the development of further opportunities for young people.

Events Coordinator Roles and Responsibilities

Supporting our team to create, develop, test and implement a calendar of Basecamp events including third-party challenge events, Basecamp events and bespoke corporate adventure challenges. This calendar will support the building of both our new corporate partnerships programme, an innovative new take on traditional corporate fundraising as well as getting our brand-new Basecamp Community off the ground, our own version of an individual giving initiative.

This includes:

• Undertaking prospect research to identify corporate partners who we can build long-lasting, meaningful relationships with.

• Identifying key networking opportunities to help us raise our profile in West Yorkshire.

• Supporting us to develop our pitch to prospective corporate partners, creating bespoke partnerships which demonstrate our ethos, culture and impact.  

• Supporting the development of our new Basecamp Community initiative, creating the necessary comms and finding interactive ways to get members involved and feel a part of the community.

•  Supporting the implementation of systems and protocols that will allow us to effectively manage logistics, budgeting, risk assessments, and delivery on the ground, establishing new supplier partnerships in the process.

• Developing relationships with flagship event providers, maximising engagement with creative and far-reaching communication initiatives and providing supportive inspiring stewarding journeys for all involved.

• Working collaboratively across fundraising and comms ensuring we maximise the effectiveness of each event and that they are supporting our other fundraising initiatives.

Person Specification

The postholder will play a key role in the development and delivery of both programme and charity events. They will be a brilliant ‘all-rounder’ who can go from speaking to a group of 30 children in a muddy field, to being comfortable behind a laptop researching potential corporate partners, to feeling confident in creative meetings where our ideas become a reality.  We are looking for someone with a strong creative drive, excellent communication and interpersonal skills and the natural ability to use initiative. Whilst ticking the experience requirement boxes is important to us, we will always take a holistic view of your application and consider transferable experience.

• Demonstrated experience working with disadvantaged or vulnerable young people with empathy and compassion

• Proven understanding of the issues impacting young people today, including socioeconomic challenges, and mental health considerations

• Sound understanding of safeguarding and commitment to safeguarding and promoting the welfare of young people

• Experience coordinating, supporting or delivering programmes for young people

• Ability to take initiative to turn plans from scratch into successful events

• Willingness to contribute creatively to organisational development and bring fresh ideas

• Strong research skills, identifying partners who align with our ethos and culture

• Willingness to engage in community and corporate outreach

• Understanding of marketing, communication and social media and using various social networks to promote and build brands

• Ability to manage and prioritise multiple events seamlessly, quickly and easily moving between higher level strategic issues to on the ground delivery details

• Strong ‘relationship builder’ who is able to connect with young people, parents, teachers, and various external partners

• Confident hosting and talking to groups, and setting a positive, encouraging tone

• Flexible approach with the ability to adapt to a variety of settings, from office environments to outdoor residentials

• Strong problem-solving skills, especially in high-energy or challenging settings, with a positive mindset

• Resilience and a good sense of humour, suited to working in a dynamic and sometimes unpredictable environment

• High-level organisational skills

• Strong eye for detail and ability to multitask/notice multiple things going on at once and effectively deal with them

• Effective written and verbal communication skills, with an emphasis on creating professional yet personable written materials

• Proficiency in standard office software (e.g., Microsoft Office or Google Workspace) and database management, ideally some knowledge/experience of basic graphic design software such as Canva

Personal Qualities

Relationally-led: You’ll take a person-centred approach demonstrating empathy and patience that makes people feel seen, valued and respected.

Enthusiasm: You’ll be passionate about the work we do as a charity through both hands-on and office-based work and are excited to be a part of its journey and growth

Dynamic: You’ll be able to adapt to a variety of settings, from office environments to the outdoors, with the ability to notice multiple things going on at once and take initiative when things change.

Detail-oriented: You’ll have a keen eye for detail to ensure safety, quality, and consistency in our delivery, able to solve problems in high-energy or challenging settings with a positive mindset.

Creative: You’ll enjoy contributing creatively to organisational development, bringing fresh ideas whilst adopting a ‘think big’ attitude

Genuine love for the outdoors: You’ll innately understand the power of outdoor adventure, and how it stretches people to believe they are capable of so much more

Other requirements

• Willing to work flexible hours and work in outdoor environments/take part in outdoor activities

• A full driving licence and access to your own vehicle

• A satisfactory enhanced DBS check

• Satisfactory references

The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved.

As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience. 

The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer.

1. Talent Acquisition Strategy 

• Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles. 

• Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand. 

• Build diverse candidate pools, and create initiatives to attract and retain diverse talent. 

• Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach. 

• Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration.

• Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field. 

• Continuously review our process to drive improvements and change, especially through the use of emergent technologies. 

• Work closely with colleagues in our youth outreach programme ‘Co-Pilot’ to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy. 

2. Transactional Recruitment Management 

• Create and deliver an annual international recruitment action and promotional plan 
• Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interactsand synergizes seamlessly with our existing central campaign operations 

• Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement

• Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience. 

• Overseeing the development and maintenance of physical resources for overseas recruitment 

• Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate 

• Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI 

• Leading in the development of the Online Recruitment Journey 

• Leading in the recruitment of UK roles

• Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign.

• Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process. 

• Work with the UK and International HR Managers to support a seamless onboarding process for all joiners 

3. Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria 

• Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience 
• Overseeing MAF UK’s assessment processes and assisting with interviews where required 

• Liaising with MAF International (MAFI) to discuss candidates’ potential fit for overseas roles 

• Managing our use of UK psychometric assessment 

4. Envisioning and delivering new initiatives to attract and build our talent pipeline 

• Overseeing and driving proactive digital acquisition using LinkedIn and other platforms 
• Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives 

• Raising awareness and leveraging team support for recruitment initiatives

• Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities

• Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective 

• Designing and implementing approaches to encourage greater diversity with applicants 

• Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports. 

5. Partnership 

• Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units 
• Member of the MAFI Recruitment Steering Group 

• Establishing or contributing to recruitment learning circles with other Engagement Units 

• Support efforts to integrate into one global entity from a recruitment perspective 

• Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future 

6. Management  

• Overall management of the relationship portfolios and specific management of ‘Premium’ enquirers portfolio 

• Line manage, coach, develop and champion the Talent Acquisition Officer 

• Participating in MAF UK organisation development initiatives and policy review 

• Managing own time effectively to maximize organisational benefit 

• Lead on the overall management and administration of the Applicant Tracking System 

7. Legal, finance and professional 

• Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process 
• Preparing and managing the recruitment budget 

• Modeling self-leadership through continual professional development 

8. Travel 

• This role will involve some travel within the United Kingdom, particularly around the events season. 

Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required. 

DIMENSION AND LIMITS OF AUTHORITY:  

• Expenditure up to agreed budget. 

• Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards. 

• Decision making within agreed parameters. 

TASKS COMMON TO ALL MANAGERS:

• Role modelling of organisational values and beliefs 

• Contributing to the shared spiritual life of the MAF UK team as a Christian mission

• Attendance and participation in team and corporate times of biblical reflection and prayer 

• Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings 

• Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams 

• Keeping line manager informed of all relevant information in a timely manner 

• Complying with statutory and organisational requirements for the proper handling of personal and sensitive data and ensuring good personal data handling practices are developed, reviewed, and encouraged 

• Abiding by Safeguarding, Conduct and other MAF UK policies provided on the Intranet. 

CHRISTIAN VALUES, BELIEFS AND ETHOS: 

As a Christian mission, MAF UK seeks staff who share in the evangelical Christian values and beliefs as described in the mission, purpose, values, and beliefs statements.All staff will be required to actively support and demonstrate the Christian values of the organisation and to take part in organisational activities such as staff devotions, prayer meetings, and fellowship days.

Location: Hybrid working with the requirement to work in the UK offices in either Folkestone or Cranfield. 

Working Hours:Office open officially from 9.00 to 5.30pm (9-4pm on Friday). Hours to be agreed according to flexible working policy. 

Salary:£48,500

Terms: 

Hours: As a senior appointment at least 36 hours per week but in addition those required to achieve the agreed responsibilities, with a one-hour unpaid lunch break each day. 

Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings on weekends or evenings.

This role involves some unsocial hours, weekend work and travel within the UK 

Leave:Annual leave entitlement of 22 days per year plus eight paid public holidays per year. 

Pension: Non-contributory pension scheme (10%) of salary on joining. 

Additional Benefits:

• Access to our Employee Assistance Programme (EAP) for free, confidential support on personal and professional issues. 

• Death in Service/Life Assurance scheme. 

• Free on-site parking at our offices. 

Probationary and notice period: 

• 6-month probation period with mid-term review 

• Notice period is 3 months. 

Closing Date for Applications 22nd March