Service delivery manager jobs
Exciting opportunity an experienced administrator.
Anna Freud is seeking a Training Conferences and Events Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits and opportunities to get involved in Diversity Networks and our Employee Voice Forum. This is a excellent opportunity for an administrator looking to progress, with development opportunities once established in the role. It will help you improve your communications skills, organisation skills and offer experience of training coordination and working with a variety of people.
What you’ll do
In this role, you’ll be part of a friendly, collaborative team that delivers high-quality training, conferences, and events for mental health professionals. Our Training Team is a group of 30-40 people, with dedicated sub-teams covering with a dedicated specialistic training, conferences and events.
You will work closely in a team of six on MBT/SCM training courses. You will lead on your own workstream and operate with a good level of independence, while staying connected through weekly team meetings and ongoing communication via Teams.
The role is fast‑paced and admin‑focused, supporting the smooth delivery of online training for mental health professionals. Most of your time will be spent coordinating courses of 20–50 attendees, handling logistics, responding to queries, and supporting stakeholders.
Over time, we’re looking for someone who can confidently manage training activities end‑to‑end, streamline processes, and share learning and best practice across the team as we continually improve how we work.
What you’ll bring
We’re looking for an administrator who thrives in a fast-paced, people-centred environment, bringing strong organisation and experience in coordinating training while delivering an excellent experience for everyone involved.
- Experience coordinating projects or events in a busy, deadline-driven environment, with the ability to manage competing priorities confidently.
- Strong administrative skills, including maintaining accurate records, managing databases, and setting up efficient systems.
- Clear, professional communication skills, enabling you to work effectively with colleagues at all levels as well as external partners, trainers and participants.
- Ability to work independently and take initiative, whilst also collaborating well as part of a supportive team.
- Confident IT capability, including Microsoft Office, online platforms such as Zoom, and familiarity with database systems (e.g., Salesforce)
Key details
Hours: Full-time (35 hours per week): Monday to Friday, 09:00–17:00. Flexibility to support training, conferences and events outside of these hours required.
Salary: £31,366 per annum FTE, plus 6% contributory pension scheme.
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract type: Permanent.
Next steps
Closing date for applications: midday (12pm), Monday 9 February 2026. Please note that due to high application volumes, we will close this advert early once we receive 100 applications. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Friday 13 February 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held on 19, 20 and/or 23 February 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Assistant, Birtley
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Project Assistant, Birtley
England North East
£26,222 per annum (pro rata for part time)
Ref: 120REC
Part time 22.5 hours per week – we are happy to talk flexible working.
To be worked over 3 days, with 7.5 of those hours on a Saturday.
Base: Birtley Active Travel Centre, Birtley Library, Durham Road, Chester-Le-Street,
Contract: Fixed term contract until 30 June 2026, with possibility of extension.
ABOUT THE ROLE
Team: Delivery, England North East - Active Journeys
As the Project Assistant, you will play a key supportive role in the Birtley Active Travel Centre, with a particular focus on cycling-related activities.
What You’ll Be Doing
- Coordinating and supporting cycling sessions, guided rides, and other cycling engagement initiatives for people of all backgrounds and cycling abilities
- Supporting community engagement activities, including:
- administration of events
- communication with internal and external stakeholders and volunteers
- Data analysis and/or reporting
This role is ideal for someone who would enjoy getting outdoors and active and are keen to help other people do the same. You would have an interest in cycling, and be willing to participate in relevant cycling proficiency and ride leadership training.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Some basic cycle maintenance experience, and a willingness to learn more including working towards relevant qualification
- Strong administrative and communication skills
- Experience providing support or information to members of the public (e.g. customers, visitors, service users etc.)
- Experience in supporting projects, including event logistics, maintaining project documentation, and assisting with stakeholder engagement.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 09:00, 02 February 2026
- Interviews will be held in person at Birtley Active Travel Hub during the week of 9 February 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
Want to explore more roles?
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a conscientious and skilled coordinator who understands how vital administrative tasks are to a well-functioning, smooth-running organisation. You are a big picture thinker with an eye for detail, someone who can support us in grounding our big ideas in reality, helping to ensure our work is clearly documented, replicable, compliant with relevant legislation, and that it contributes to making a big impact for the social sector.
You love to collaborate cross-functionally and have a knack for understanding and maintaining the ecosystem of a cohesive and impactful organisation. You’re looking to join a small, friendly, and respectful team with an outsized impact, where your ideas and contributions are valued and where you are trusted to work in a way that suits you.
About DataKind UK
DataKind UK is a small infrastructure charity with a vision of a strong, thriving third sector that embraces data science to become more impactful. Effective data use has the potential to transform an organisation's impact by improving decision-making, maximising operational efficiency, and ensuring service delivery is evidence-based. A lack of access to responsible data science skills and techniques in the third sector means it isn’t having the impact it could.
We provide a variety of free and contracted support services to help third sector organisations achieve their missions, encourage innovation, and improve decision making, problem solving, and practices.
Since 2013, more than 2,200 DataKind UK volunteers have supported over 300 charities—from large organisations like St John Ambulance and Action for Children to local food banks and campaigning charities—helping them better understand their users, evaluate what's working, streamline routine tasks, and ultimately better tackle society's biggest challenges.
You'll be part of a kind and collaborative five-person staff team that works closely with a talented community of volunteer data scientists. This is an exciting and unusual opportunity to shape how the third sector uses data. Join us!
Essential qualities
- Proactive, can-do attitude - if in doubt, we’ll figure it out!
- A highly organised, process-driven problem solver.
- You are aligned with DataKind UK’s core values: curious, responsible, collaborative.
- You are self-directed and goal-oriented, and like working independently or managing without direct authority.
- You thrive in an environment where every day is a bit different, and are happy working flexibly and adaptably. You can switch between big-picture and detail-oriented thinking.
- You are committed to equity, diversity, and inclusion.
- You are a collaborative team player, and happy to jump in and help out when and where needed. You care more that good things happen than who gets the credit.
Essential skills
- Personable and skilled at relationship building and communicating with a variety of people - we work in a small, hybrid team, and with a wide variety of volunteers, charity partners, and other stakeholders.
- Skilled at collaborating with/managing people who are not your direct reports (e.g. colleagues, volunteers, trustees).
- Comfortable juggling multiple projects and priorities and making decisions about what to prioritise accordingly.
- Familiarity with digital software - currently we use Google suite for email, diary management and documents; Beacon CRM; Monday for project management; and Slack for team and volunteer communications. You may not have used those exact tools but you are comfortable with learning new tools and processes, to the point where you can clearly document processes and train others.
Desirable
- Experience of working and/or volunteering in the UK charity sector.
- Knowledge of charity governance / legislation.
- An interest in the use of data to support decision making in the third sector.
- Experience of working or collaborating with volunteers.
What we offer
- Working in a small, flexible, hybrid team where you are trusted to manage your time and your projects. If you need to switch your hours one week, or take time out of your working day to go to a dentist appointment, sit an exam, or for your child’s school play, go ahead! We are focused on outputs over time spent at your desk.
- 5% employer pension contribution.
- 11 days holiday (27 days pro rata).
- Employee Support plan including medical and dental assistance.
- We will provide you with a comprehensive onboarding plan, where we will identify any additional training needs to support you in your role and arrange for training at a time/place/pace that suits you.
Working hours and location
This is a part-time role (14 hours per week). You can do this across two or more days, depending on your preferred work pattern. Working hours are flexible, but we ask that at least 75% of your working time is within the hours of 10am and 6pm UK time, in order to facilitate team working and real-time collaboration.
This role will ideally be hybrid / London-based. We can currently provide London office space on Mondays (Victoria), Thursdays (Shoreditch) and Fridays (Victoria). (Please note we don’t currently have any other staff members in the office on a Friday.) We will occasionally hold team days in London - you will be given advance notice of these dates. We may be able to offer remote working for an exceptional candidate, but our preference would be for a hybrid schedule with at least one day in the office (Monday or Thursday) per week - please note this could be a shorter day, e.g. 9-3 to accommodate other commitments.
You must have the right to work in the UK.
How to apply
The deadline for receipt of your application is 9am, Monday 23 February. Applications received after this time will not be considered.
Please send us your CV and a cover letter of no more than two single-spaced pages to explain why this role appeals to you and how you meet the experience, skills, and qualities listed above using the STAR (Situation Task Action Result) approach. We would also like to know:
- What made you decide to apply for this role?
- How do you stay organised? Again, this can be an example from your work, study or personal life.
- Can you tell us about a time when you have had to step outside of your comfort zone or usual role, either in a job or an example from your life outside of work? What motivated you to get involved and what was the outcome?
All applications will be anonymised before shortlisting.
A note on use of generative AI
We know a lot of people use generative AI tools like Chat GPT to help them with job applications. We don’t encourage this, but if you do want to use it, we recommend asking it for suggestions on relevant things to include, get it to give you them in bullet points, then write the application yourself. We really want to hear from YOU, the human, in your authentic voice. It helps you to stand out, and helps us figure out if you're really and truly a good fit for the role. We do not use AI to assist us with reviewing and shortlisting applicants.
Equity & Diversity Monitoring
Please consider filling in the Equity & Diversity Monitoring Form linked in the Job Description attachment. This is entirely voluntary and anonymous and will not affect your application in any way.
We are committed to providing equal opportunities for everyone regardless of their background, and welcome applications regardless of age, sex, gender, gender identity/expression, sexual orientation, religion/belief, race, nationality, ethnicity, marital status, pregnancy, or disability.
The data you provide will be used to monitor whether we are receiving applications from quality candidates across the whole of society. If there are differences in application rates it will enable action to be taken to ensure that no group is treated unfairly.
We particularly encourage applications from groups which are underrepresented in data science, tech, and/or the third sector, including people of colour and people with disabilities. We can make reasonable adjustments throughout the application process (both with the application and interview) and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have at contact at datakind dot org dot uk.
We will treat the data you provide in your application in accordance with our Privacy Policy.
Please send us your CV and a cover letter of no more than two single-spaced pages to explain why this role appeals to you and how you meet the experience, skills, and qualities listed above using the STAR (Situation Task Action Result) approach. We would also like to know:
What made you decide to apply for this role?
How do you stay organised? Again, this can be an example from your work, study or personal life.
Can you tell us about a time when you have had to step outside of your comfort zone or usual role, either in a job or an example from your life outside of work? What motivated you to get involved and what was the outcome?
Supporting third sector organisations to achieve their missions through increased use of data science.



Your new company
A leading London-based university is seeking an HR Advisor to join its collaborative HR Business Partnering team. You'll play an important role in delivering high-quality, customer-focused HR services during a period of positive change and improvement.
Your new roleAs HR Advisor, you will provide practical HR guidance and support to managers and staff across a wide range of operational areas, including:
- Absence management and family-friendly cases
- ER support for disciplinary, grievance and capability matters
- Recruitment coordination, job description reviews and pre-employment checks
- Managing Certificates of Sponsorship where required
- Supporting job evaluation panels and general HR administration
- Ensuring compliance with UKVI, right-to-work, DBS and GDPR requirements
- Contributing to HR projects, policy updates and process improvements
You will work closely with colleagues across HR to ensure consistent, timely and high-quality HR service delivery.
What you'll need to succeed
- Experience in a generalist HR role, ideally within a complex organisation
- Strong understanding of HR policies, procedures and UK employment law
- Experience managing ER cases, absence, and recruitment processes
- Confident communication skills and the ability to build strong relationships
- A proactive mindset, high attention to detail and commitment to continuous learning
What you'll get in return
- Opportunity to join a supportive and values-driven HR team
- Exposure to varied HR activities and transformational work
- Professional development and learning opportunities
- A collaborative environment focused on service excellence
If you are interested, please apply now!
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Duration: Six-months, full-time (35 hours per week)
Location: London HQ – hybrid (2 days in office)
Salary: £43 - £46 per hour (£80,000–£85,000 equivalent per annum)
Shape the future of a leading membership organisation by driving enterprise-wide digital and business transformation.
Are you a senior transformation leader who loves turning strategy into action and embraces complex, organisation-wide change? This opportunity could be for you.
Our highly respected client is entering an exciting new phase following a recent restructure and the launch of its new strategy. To help deliver this, they’re seeking an experienced Director of Digital and Business Transformation to work closely with the CEO, leading large-scale digital and business transformation across the organisation.
This is a pivotal role, working closely with the CEO to deliver initiatives that will enhance organisational capability, optimise processes, and embed a culture of continuous improvement and customer service excellence.
You will take ownership of the Organisation’s digital transformation roadmap, ensuring alignment with strategic objectives and delivering measurable benefits. This includes establishing governance frameworks, managing risk, and overseeing IT operations to maintain resilience and compliance.
As a senior leader, you will inspire and manage a high-performing team, recruit key roles, and influence stakeholders at all levels to champion transformation across the organisation.
Key responsibilities
- Strategic leadership: Develop and deliver the digital transformation roadmap and business case aligned to organisational strategy.
- Governance and risk: Establish frameworks to track progress, manage risk, and ensure delivery to time, budget and quality.
- Operational oversight: Oversee IT operations, ensuring robust disaster recovery plans and compliance with Cyber Security and GDPR.
- Process optimisation: Recruit and lead a Process Improvement Manager to drive efficiency and embed continuous improvement.
- Stakeholder engagement: Act as the transformation champion, building buy-in through clear communication and collaboration.
- Financial stewardship: Manage budgets and procurement for digital and IT services, ensuring effective spend and value.
- Significant experience leading complex transformation programmes in a digital/IT context.
- Proven ability to influence at senior level and manage diverse stakeholder relationships.
- Expertise in project management methodologies (Agile, Scrum) and risk control.
- Strong financial management skills for capital projects and business cases.
- Ability to use data and analytics to inform strategic decisions.
- Excellent leadership, communication and organisational skills.
- You’ll play a critical role in shaping the future of an organisation that values collaboration, innovation and inclusivity.
- Join a purpose-led organisation making a genuine global impact
- A culture that values innovation, flexibility, inclusion and continuous improvement
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
ODI is seeking an exceptional Head of Global IT—a high‑calibre technology leader with high emotional intelligence, servant‑hearted authenticity, and a deep passion for strengthening the most persecuted Christians and praying for their connection with the global Church.
This individual will embody ODI’s ministry‑driven purpose, continually improving our operational effectiveness and safeguarding our security as we serve the persecuted Church. If you’re a mission‑aligned IT leader who thrives on building resilient systems that empower global ministry, this could be your next calling.
The primary responsibilities of the Head of Global IT are:
• Global IT team leadership and management (approximately 25 staff & contractors)
This includes business analysis, project and program management, solution design and selection, technical architecture, software development and maintenance, customer support, infrastructure, and cybersecurity.
• Alignment through influence
Build strong, trust‑based relationships with executives and functional leaders across fundraising and field operations, using influence, communication, and demonstrable value to drive voluntary alignment.
• AI and innovation
Champion the adoption of AI and automation (e.g., business analysis, software development, analytics, workflows, decision support) to improve program effectiveness, supporter engagement, and internal efficiency.
Promote the Enterprise Architecture, AI, and innovation processes to identify emerging technologies to help drive solutions that increase the value of IT support and services.
• Cybersecurity
Ensure effective cybersecurity posture globally, including policies, awareness, identity and access management, monitoring, incident response, and alignment with relevant standards and regulations.
• Global IT governance
This includes standards and policies that balance consistency with local flexibility, in close partnership with international leadership, fundraising bases, and field operational entities.
Lead and facilitate the creation of governing principles and a board to guide EA and AI decision‑making (e.g., foci, prioritization, value realization, allocation of roles and responsibilities) to enable the long‑term Ministry strategy.
• IT portfolio and program management
This relates to major technology initiatives, ensuring alignment with strategy, clear business cases, disciplined prioritization, and on‑time, on‑budget delivery.
• Infrastructure
Oversee Azure and Microsoft‑centric infrastructure, collaboration platforms (e.g., M365/Teams/SharePoint), and core business applications, ensuring reliability, scalability, and security for a 60+ country footprint.
• Networking
Provide oversight of vendors, partners, and outsourcing relationships to maximize quality, cost‑effectiveness, and mission fit.
Your Key Qualities
Open Doors believes that spiritual maturity, character, and behaviour are as important as competence. Therefore, the Head of Global IT is:
• A devoted follower of Jesus with a heart to strengthen persecuted Christians.
• Prayerful and able to take IT decisions founded on faith in God.
• Able to build strong relationships across national cultures.
• Able to empower others and intentionally develop future IT leaders.
• Prepared to make difficult decisions and have honest conversations with grace.
• Active in a local church that supports their vocation and provides spiritual support.
• Emotionally intelligent and aware of the impact of their leadership on people.
• Able to communicate complex topics in simple, compelling language for non‑technical leaders.
• Strong in integrity, stewardship, and accountability, recognizing the responsibility of managing donor‑funded resources.
• Experienced in negotiating and influencing at a senior level, combined with strong interpersonal and collaboration skills.
• Proven IT skills and experience in the areas of:
o Technology and architecture.
o Delivery and methods: proficiency in business analysis, requirements elicitation, and solution evaluation.
o Data, AI, and process improvement, including process mapping, optimization, and automation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an Individual Giving Lead who will manage our portfolio of online and offline direct marketing campaigns, leading the delivery of these from end to end. This will include our annual Big Give cash appeal and regular giving ‘Support the serving’ campaign along with line management of the Individual Giving Fundraiser.
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will have a minimum of two years’ experience in Individual Giving, with strong expertise in both Individual and Regular Giving programme development. You will be confident designing and delivering multichannel fundraising campaigns across email, social media, the website, and direct mail, and skilled in managing a campaign calendar from initial planning through to delivery and evaluation. Strong project planning, organisational and prioritisation skills are essential, along with proven experience working collaboratively across teams, particularly with Marketing and Communications.
You will bring experience in leading others, including setting SMART objectives, managing performance, and supporting staff development to enhance team capability. You will be able to lead a portfolio of individual and regular giving activities, ensuring targets are met and high-quality delivery is maintained. Your background will demonstrate a track record of guiding team members effectively, contributing to successful income generation and continuous improvement across fundraising programmes.
Please see the job description for full details on the duties and responsibilities.
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.
Salary
The annual salary range for the post is between £34,000 up to £37,000 per annum, depending upon experience.
Benefits
6 weeks holiday, plus bank holidays
Free on-site parking
Cycle to Work Scheme
Free Access to HMS Excellent Fitness Centre
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
Purpose of the role
The Senior Legal Officer plays a key role in supporting ILPA’s legal and policy work on immigration, economic migration, asylum and nationality.
Working under the direction of the Legal Director, the post holder will lead detailed legal and policy analysis, support parliamentary and influencing activity and contribute to high-quality information and engagement for ILPA members.
Key responsibilities
1. Legal and policy analysis
a. Produce high-quality analysis of immigration, asylum and nationality law and policy.
b. Monitor developments in legislation, case law and policy, including secondary legislation and guidance.
c. Prepare written briefings, updates and summaries for members, trustees and external stakeholders.
d. Support the Legal Director in the development and delivery of ILPA’s legal strategy.
2. Parliamentary and influencing work
a. Support ILPA’s parliamentary work, including monitoring legislation and parliamentary business.
b. Draft consultation responses, briefings and evidence submissions.
c. Assist in engagement with parliamentarians, officials, peers and external organisations.
d. Support the organisation of meetings and briefings with MPs, peers, civil servants and sector partners.
e. Contribute to ILPA’s influencing activity through written and oral advocacy.
3. Member engagement and sector support
a. Liaise with ILPA members to gather evidence and practice insight to inform policy positions.
b. Support ILPA’s thematic and regional working groups, including attending meetings and progressing agreed actions.
c. Respond to and triage member enquiries, directing issues to appropriate working groups or colleagues.
d. Promote knowledge-sharing across the immigration and advice sector.
4. Legal project delivery
a. Ensure project outputs are delivered on time and to the required standard.
b. Contribute to monitoring, evaluation and funder reporting where required.
5. Information management and publications
a.Ensure legal and policy information is accurately stored, organised and retrievable.
b. Work with the Content and Digital Services Manager to ensure accuracy and clarity of published legal content.
6. Organisational contribution
a. Support cross-team working with training, content and litigation colleagues.
b. Contribute to organisational planning, learning and continuous improvement.
c. Undertake other duties consistent with the seniority of the role.
Accountability and relationships
Reports to: Legal Director
Key working relationships:
· Director of Strategic Litigation and Advice
· Training Manager
· Content and Digital Services Manager
· Chief Executive and Trustees
Person specification
Essential
· Appropriate post-qualification experience in immigration, asylum or nationality law
· Strong legal analysis, judgement and drafting skills
· Ability to communicate complex legal information clearly in writing and orally
· Experience of legal or policy work within immigration law
· Excellent organisational skills and ability to manage competing deadlines
· Ability to work independently and collaboratively
· Commitment to ILPA’s charitable objectives
Desirable
· Experience working with parliamentarians or government departments
· Knowledge of parliamentary process and legislative scrutiny
· Experience of project management or grant-funded work
· Experience supervising staff or supporting junior colleagues
The client requests no contact from agencies or media sales.
At Turn2us, we believe that everyone should have financial security so that they can thrive. Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
We are searching for a Trust and Foundations Officer to work with the Trust and Foundations Manager to grow Turn2us’ income from grant funding. This role will sit within the wider Philanthropy and Partnerships Team, which focuses on building relationships with trusts, corporates and major donors.
The ideal person for this role may have experience working within the charity sector, or equivalent, in a relationship management role and/or knowledge of how to work with Trust and Foundations to generate income. Or they may have relevant transferable skills that they are looking to apply to this role. Key skills include good written communication, good time management and organisational abilities, the ability to infer and interpret different types of information and good relationship management skills.
Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month on a weekly basis. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.
Closing date: 23rd February 2026, 09:00am
1st Interviews: 3rd March 2026
Salary: Grade 3 - £31,600 per annum
Contract: Permanent
Location: Merseyside Hub – currently based in Anfield with plans to move to Liverpool City Centre in 2026
Hours: Full time - 35 Hours per week
Closing date: Monday 9th February 2026 at 11.30 pm
Do you have experience and ability in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be playing a vital role in standing up to the housing emergency.
About the role
You will be delivering high quality housing advice and advocacy, in line with our local community plans for Merseyside and will work with people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation, by liaising and advocating with local authorities, housing associations and private landlords. This will include taking referrals from community and advice groups and our National Emergency Helpline, as well people self-referring in person at the Hub.
The role also works in local community settings and with community groups to deliver advice and rights awareness workshops to ensure that people with lived experience of homelessness have opportunities to share their stories, voice their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role. This is a challenging, front-line role where you will have a real opportunity to help people improve their lives.
About you
• Listen to, engage and work with individuals and communities, including people with lived experience of homelessness.
• Experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge.
• Experience of carrying out casework related interviews and maintaining detailed case records.
• Advise and support clients to make informed decisions.
• A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
The Merseyside Hub is a team of seventeen, and you will be a key member of the Housing Rights team, defending the right to a safe home. This team works closely with colleagues in our Legal Team as well as our colleagues in community fundraising, community organising and lived experience. Each of Shelter’s eleven hubs across the country have their own local priorities based on the issues experienced by our clients. For Merseyside, we focus on homelessness, temporary accommodation, the private rented sector and social housing. We want people in Merseyside to be able to access the advice and support they need to secure and keep a home. We believe everyone has the right to reside in accommodation where conditions do not negatively impact their health.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
• We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We are seeking a leader with a hands-on approach to lead our small team of administrative staff and support our Board of Trustees and members to help shape and implement our strategy for the future. You will manage the day-to-day operations of the organisation, translating the strategy into practice to help the organisation grow and deliver real value to our members.
About Us
ACAT is a charity dedicated to advancing Cognitive Analytic Therapy (CAT) through training, accreditation and the provision of continuous professional development to CAT Therapists. Also, through research and promotion of CAT as a valuable and valued talking therapy.
About you
We are looking for someone who is an experienced leader with a knowledge of and understanding of CAT who is:
A strategic thinker
Able to set, manage and report on budgets
An excellent communicator with a proven track record of implementing change
Why Join ACAT
The opportunity to work with dedicated professionals to develop CAT training and the governance of CAT therapists
30 days annual leave for FTE (Pro Rata)
Flexible working arrangements with both home working and some team-based hours each month at the office in Dorchester, Dorset, and attendance at ad hoc meetings and events in person within the UK from time to time.
This is a permanent contract; part-time flexible 14 hours per week subject to successful completion of a 6-month probationary period.
Closing date: Wednesday 11th February 2026
This is not a typical administrative role. As General Administrator at New Citizens’ Gateway, you will be at the heart of a charity that believes everyone deserves safety, dignity and the opportunity to thrive.
Every day, your work will directly support refugees and people seeking asylum as they rebuild their lives in the UK. From being the first welcoming point of contact at reception, to supporting frontline staff, managing communications and keeping vital systems running smoothly, you will play a key role in ensuring our services are accessible, effective and compassionate.
You’ll be joining a small, dedicated team where collaboration, respect and inclusion are not just values on paper, but how we work in practice. Your organisational skills, attention to detail and ability to juggle priorities will help enable our advisers, youth workers and mental health teams to focus on what matters most — supporting people in need.
In return, we offer:
-
Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)
-
6% employer pension contribution to help you plan for the future
-
A friendly, inclusive and supportive team culture
-
Meaningful work that makes a genuine difference to refugees and asylum seekers
-
Regular supervision and ongoing support in a collaborative environment
-
A strong commitment to equality, dignity and respect in the workplace
This role is ideal for someone who wants their work to have real social impact, enjoys variety, and takes pride in being the backbone of a busy, mission-driven organisation.
If you are motivated by purpose, comfortable working with diverse communities, and want to contribute to meaningful change, we would love to hear from you. Interview date 09/02/2026
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life
The client requests no contact from agencies or media sales.
The British Psychological Society (BPS) is the learned society and professional body for psychology and psychologists in the UK. We use high‑quality research, data and insight to empower our members and strengthen the impact of psychology. By championing rigorous evidence, high standards and best practice, we raise the profile of the discipline and its contribution to society.
About the Role
We are seeking an exceptional strategic leader to join us as Head of Research and Analysis. This pivotal role will strengthen the evidence base for psychological practice, enhance member value and inform policy and strategic decision‑making across the organisation.
You will lead a multi‑disciplinary team of researchers, insight specialists and data analysts to deliver high‑quality research, analysis and evaluation. Your work will shape our understanding of the psychological workforce across the UK, support the development of products and services, and generate the evidence needed to influence policy and the wider research landscape.
This is an exciting opportunity for a visionary leader who can combine methodological expertise with the ability to translate insight into meaningful impact.
What You’ll Do
- Lead the development and delivery of the BPS Research and Analysis strategy.
- Oversee research standards, quality assurance processes and learned society functions, including awards and grants.
- Design, commission and deliver complex mixed‑method research and evaluation projects.
- Analyse internal and external datasets to generate actionable insight for policy, workforce planning and strategic development.
- Provide research, ethics and evaluation advice to member networks.
- Deliver market research and behavioural insights to inform member engagement.
- Build a horizon‑scanning function to identify emerging trends, risks and opportunities.
- Lead and develop a high‑performing team, manage budgets and oversee commissioned research.
- Build strong relationships with universities, research funders, learned societies and other key partners.
- Support the Research Board, Ethics Committee and associated groups.
About You
You will be an inspirational leader with extensive experience in research, analysis and insight generation. You will have:
- A degree in psychology, economics, statistics or a related quantitative field.
- Proven experience leading multi‑disciplinary research and analysis teams.
- Expertise in qualitative and quantitative research, mixed methods and workforce analytics.
- Strong knowledge of statistical analysis, forecasting and horizon scanning.
- Experience using research and insights to drive strategic and commercial outcomes.
- Excellent communication, stakeholder management and leadership skills.
- Experience managing budgets and external suppliers.
Why Join Us?
This is a unique opportunity to shape the future of psychological research and practice across the UK. We offer professional development opportunities, flexible working, and a supportive, inclusive environment where your work will have meaningful impact.
How to Apply
To apply, please submit your CV and a supporting statement detailing how you meet the criteria. Please note that applications without a supporting statement may not be considered.
The closing date for applications is 6th February 2026. Interviews will be held remotely and will include a short practical exercise.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Are you a skilled and curious practitioner who has experience working with young women and girls?
- Can you support young women to achieve their own best hopes and develop their independence and agency?
- Do you want to work for an ambitious, values-driven charity that believes young women are the experts on their own lives?
Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.
Abianda is seeking an experienced and collaborative Young Women and Girls Practitioner (1:1) to work with young women and girls aged 13-25 affected by criminal exploitation and violence as part of our flagship service, the Star Project.
As the Young Women and Girls Practitioner (1:1), you will take young women and girls through a tailored programme of activities, supporting skills development and critical thinking. You will work with young women and girls over a period of approximately 6 months, or up to 24 sessions. You can read more about the service on our website.
If you have experience of delivering one-to-one sessions with young women and girls affected by criminal exploitation and want to support them to navigate systems, spaces and relationships safely and healthily, and advocate for their rights and needs, then we’d love to hear from you.
Job Details:
-
Salary: £30,756 per annum, plus pension (reviewed annually)
-
Full-time, 35 hours (however we are currently on a 31.5 hour-week trial that will likely be extended)
-
One-year fixed-term contract
-
25 days holiday per annum, plus bank holidays
-
Flexible working - hybrid working including from our office in London N5, from home and travel around London with the possibility of UK travel
-
Reporting to Abianda’s Head of Programmes - Borough Provision
-
Abianda provides a generous benefits and training and development budget for all employees
You can read the full job description attached.
How to apply:
To apply, please send your CV and a supporting statement (max. 1,000 words) detailing why you want to work for us and how you meet the skills and experiences listed in the person specification via CharityJob. Please note, if you would prefer, you can submit your application via video or voice recording (no longer than 5 minutes) or a PowerPoint presentation (no longer than 5 slides).
Please also download and our equal opportunities form (this is optional).
Early applications are encouraged and we may close the job vacancy if we receive sufficient applications. Applications will be received and reviewed on a rolling basis. The deadline for completed applications is 11.59pm Wednesday 11 February.
Interviews will be held on 24 and 25 February at our office in London, N5 2EF. Please let us know when you submit your application if you are not available on either of these dates.
Abianda is a Disability Confident employer. We aim to offer a disabled candidate who meets all of the essential requirements of the role an interview.
If you would like to have an informal conversation about the role, please contact our Head of Operations Sam at sam[at]abianda[dot]com. Sam is not on the recruitment panel.
All applicants are requested to complete a criminal record self-disclosure form at interview stage. We value the lived experience of our applicants and all disclosures will be reviewed on a case-by-case basis.
Please note
-
Due to the work we do, Abianda's roles are subject to an Occupational Requirement on the grounds of the protected characteristic of sex. We are a women’s-only employer, and as such, this position is exempt under Schedule 9 of the Equality Act 2010. For the avoidance of doubt, all women including trans women are welcome to apply for and hold such roles, as are non-binary people if the applicant believes that their lived experience aligns with that of women and girls.
-
We particularly welcome applications from disabled people, people of colour, the LGBTQ+ community and people from different socio-economic and educational backgrounds.
-
We encourage applications from people from all walks of life, including those who may have had exposure to similar experiences that young women across London are facing.
To apply, please send your CV and a supporting statement (max. 1,000 words) detailing why you want to work for us and how you meet the skills and experiences listed in the person specification via CharityJob. Please note, if you would prefer, you can submit your application via video or voice recording (no longer than 5 minutes) or a PowerPoint presentation (no longer than 5 slides).
Our mission is to support young women harmed by criminal exploitation and violence to develop independence and agency.
Contract: Permanent
Hours: 28
Location: London/Hybrid
Starting salary: £28,582 - £34,023 pro rata per annum inclusive of London Weighting (£35,725 - £42,529)
Closing date: 11 February 2026
Expected date of interviews: Week Commencing 16 February 2026
Job ref: VA 774
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Data Selections Analyst
Would you like to join our award-winning organisation?
About the role
This Data Selections Analyst role sits within the Supporter Fundraising and Engagement team in the Fundraising and Communications Directorate. The post holder will manage day to day processes with the directorate’s databases, maintaining them, supporting users, building campaign data, ensuring compliance and developing it according to the organisational need. The role will play a key part in helping us to achieve our strategy and enables the team to effectively deliver their fundraising and engagement objectives, whilst ensuring data compliance.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £28,582 - £34,023 pro rata per annum inclusive of London Weighting (£35,725 - £42,529)
To view the Job Description and Person Specification, please kindly see the attachment.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard/enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.
If enhanced DBS/PVG include
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.