Supported housing support worker jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE
This role sits within The Passage Housing Needs Service (HNS) team. It will provide brief interventions to support individuals who have been placed into accommodation by the HNS team to settle into and sustain their tenancies. The post holder will work holistically to assist individuals to address issues that are impacting on their ability to sustain their accommodation on a time limited basis and will link them into services in their local areas for ongoing support in order for them to gain independence and integrate into their new communities.
MAIN TASKS
- To provide support to individuals who are moving into their new private rented sector accommodation where appropriate and needed. This can include setting up utilities, council tax among other things.
- To support individuals accommodated by the HNS team, in a brief solution focused manner, to find solutions to their housing, benefits, health and other issues when they arise, referring clients to support services, liaising with these, and following up in a timely manner.
- To establish and develop positive and constructive working relationships with a range of services and agencies across London boroughs that can provide support to our clients ensuring the best possible outcomes for them.
- To draw up psychologically informed action plans for clients ensuring they are person centered and taking into consideration the clients’ views.
- Support HNS Workers to complete exit questionnaires to gather feedback and promote co production with the individuals the team supports.
- To ensure that any health and safety and safeguarding concerns are reported appropriately using the correct systems.
- To assess any risk to clients, the environment and staff, record and communicate any risks identified using appropriate channels in the Passage.
- To ensure accurate and timely record keeping using the Inform database as well as client files and ensure all record keeping and information sharing is kept securely in line with Data protection.
GENERAL RESPONSIBILITIES
- In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, including Reflective Practice, and attend training events, conferences and other functions as necessary.
- Support The Passage Resource Centre operations by undertaking shifts as required.
- To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
- Undertake any other duties that may be required which are commensurate with the role.
EXPERIENCE
E1 Experience of providing tenancy support to vulnerable individuals.
E2 Experience of working with and advocating for vulnerable people who present with complex support needs in a person centered and psychologically informed manner.
E3 Experience of working collaboratively with voluntary and statutory agencies to deliver a service.
E4 Experience of establishing relationships and working with a wide range of stakeholders and liaising with support agencies.
E5 Experience of obtaining grants, local support payments and benefit payments
E6 Experience of record keeping using databases
E7 Experience of managing conflicting priorities
KNOWLEDGE
K1 Knowledge of how to work with clients within a psychologically informed framework
K2 Knowledge of the issues which contribute to homelessness and challenges with maintaining a tenancy
K3 Knowledge of risk and incident management in a psychologically informed manner
K4 Knowledge of welfare rights and how they impact on our client group
K5 Knowledge of resources, and other services supporting vulnerable people, and how to access them to obtain a positive outcome for our clients
The client requests no contact from agencies or media sales.
Contract:
1 Permanent Full-Time role (52 weeks), 37.5 hours per week
1 Permanent Term-Time role (41 weeks total, 39 term time plus 2 additional weeks), 37.5 hours per week
Salary:
Full-Time salary – £25,585.20 - £31,239.21
Term-Time salary – £20,173 - £24,632 (plus paid annual leave)
Location: The Bourne Academy, Hadow Rd, Bournemouth BH10 5HS
Closing Date: 3rd February 2026
Interviews will be held w/c 9th February 2026
Please note, this role may close earlier than advertised if we receive a high number of strong applications, so early application is encouraged.
Centrepoint, the UK’s leading youth homelessness charity, is looking for two passionate and proactive Upstream Practitioner’s to join our Team based in Bournemouth.
About us
Centrepoint is the UK’s leading youth homelessness charity. We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. We provide homeless young people with accommodation, mental health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037. Together with our partners, we support over 16,000 young people each year.
The roles
We have two permanent Upstream Practitioner roles available, which are both school based and are part of our policy and prevention directorate. They will report to the Senior Upstream Practitioner and as a team, you will play a key role in our pre-16 prevention pilot, helping to identify and address the root causes of youth homelessness.
We have one full-time role and one term-time role available. Both roles are 37.5 hours per week and will be based in The Bourne Academy. The full-time role is working over 52 weeks and includes annual leave entitlement in line with Centrepoint’s policy. The term-time role is working over 41 weeks per year (39 weeks during term time plus 2 additional weeks). This role does not include annual leave. Instead, the annual leave is paid in addition to the salary.
The successful candidates will need to be available week commencing 23rd March Monday to Friday in Manchester, to undertake Level 4 mediation training with UK Mediation. All expenses will be paid for by Centrepoint.
What you’ll be doing …
- Delivering a school-based early intervention programme aimed at preventing youth homelessness
- Administering the Upstream Survey to students aged 11–16 to help identify hidden risk factors
- Managing and maintaining a caseload of young people, carrying out holistic assessments to understand their wellbeing, relationships, and home life, working proactively with them and their families before issues escalate to crisis point
- Leading and delivering workshops and providing early intervention support focused on emotional wellbeing, resilience, healthy relationships, and independent living skills
- Working closely with schools, families, and community services to support sustained positive outcomes
- Collecting, monitoring, and recording impact data to track progress and support continuous improvement
What we’re looking for
- Experience supporting children, young people, and families in a preventative or early intervention context
- Excellent communication skills and the ability to build trusted relationships with young people, families, and professionals
- Strong skills in completing risk assessments and managing safeguarding concerns and be committed to safeguarding and trauma-informed practices
- Knowledge of local services and referral pathways
- Ability to work independently within a school-based environment while collaborating with partner agencies
- Interest in using data and evaluation to inform and improve practice
- A relevant qualification or experience in Family Support, Mediation, Social Work, or a related field is desirable
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days. Term-time roles do not include annual leave. Instead, the annual leave is paid in addition to the salary.
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as an Upstream Practitioner, click ‘Apply’ now!
The client requests no contact from agencies or media sales.
ob Title: Refuge Worker
Location: Hillingson. This is an on-site role, located within the London Borough of Hillingdon, there may be requirement to occasionally work in the London Borough of Hounslow
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
For further infomation regarding the role, please view our downloadable job pack.
As part of this role, you will be required to participate in an out-of-hours on call rota
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 9 February 2026
Interview Date: 23 and 24 February 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Richmond Borough Mind is dedicated to supporting the mental health and wellbeing of our local communities. We provide innovative, person-centred services that reduce stigma, improve access to care, and empower individuals to live well.
The Role:
We are looking for a compassionate and proactive Mental Health Outreach Worker to join our team. You will deliver community-based crisis prevention and mental health support, with a focus on underrepresented groups, particularly racialised communities and LGBTQI+.
This role combines crisis intervention, peer support, and holistic outreach to individuals with complex mental health needs, including co-occurring conditions, substance use, trauma, and suicidal ideation.
Key Responsibilities:
· Provide timely, community-based crisis prevention and support, including outreach to individuals leaving inpatient care.
· Engage marginalised communities to improve access to mental health services and reduce stigma.
· Build relationships with LGBTQ+ and BAME individuals and organisations, co-producing peer-led support initiatives.
· Deliver culturally appropriate engagement and awareness activities in partnership with local services.
· Provide holistic, person-centred support for individuals facing complex mental health challenges, addressing co-occurring issues such as substance use, trauma, and housing instability.
· Collaborate with statutory and voluntary sector partners to remove barriers to care, promote recovery, and improve wellbeing outcomes.
· Act as a peer and advocate, creating inclusive and safe spaces for individuals at risk of crisis.
About You:
· Experience in mental health, crisis intervention, or community outreach.
· Strong understanding of the needs of underrepresented communities, including LGBTQ+ and racialised groups.
· Ability to provide trauma-informed, person-centred support.
· Excellent communication and partnership-building skills.
· Passion for reducing mental health stigma and improving access to support.
Why Join Us:
This is an exciting opportunity to make a tangible difference in your community, supporting individuals to live well and promoting inclusive, accessible mental health services across Richmond and Kingston.
We offer:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Training and personal development opportunities
· Paid time off for medical appointments
· Staff away days and socials
The successful candidate will be subject to a Disclosure & Barring (DBS) check.
Please ensure your cover letter addresses how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
Women in Prison’s Project Workers deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community of Greater Manchester.
Key Responsibility Areas:
- Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.
- Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
- Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women.
- Contribute to organisational development and personal growth through innovation, self-care, and professional learning.
For the full job description, please download the recruitment pack.
Terms & Conditions:
Start date: TBC
Salary: £26,650 per annum
Location: Manchester & Trafford, based at the WomenMATTA women’s centre.
Working hours: 35 hours – Full time
Contract: Permanent
We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.
We welcome applications from people with lived experience of some of the issues our clients face, including homelessness, mental health challenges, substance use, or involvement with the criminal justice system.
SIFA Fireside’s Support Centre, based in Digbeth, delivers a range of services to people experiencing homelessness or who are vulnerably housed. The Peer Support Worker Service (PSWS) is a team of individuals who work with rough sleepers across the city of Birmingham, aiming to facilitate connection, motivate and inspire, and provide a non-judgemental listening ear. The service supports individuals facing Multiple Exclusion Homelessness (MEH), empowering them to make informed choices about their lives.
The Peer Support Worker role includes street outreach across Birmingham, building trust and rapport with the rough sleeping community. Many individuals have had negative experiences with services, leading to a lack of trust and reluctance to engage. Some may also have limited experience of managing accommodation or navigating support services. The role therefore centres on developing supportive, persistent, and compassionate relationships.
Key tasks (selection of)
- Support people through street outreach, building trust and rapport with rough sleepers in Birmingham.
- Build and maintain trust with individuals facing Multiple Exclusion Homelessness through social and community-based activities.
- Support individuals in their positive behavioural change journeys using trauma-informed, strengths-based approaches that build confidence and wellbeing.
- Work collaboratively with other frontline services across the city, engaging in day-to-day liaison to ensure a multi-disciplinary response.
- Assist in crisis intervention and provide support in challenging situations, connecting individuals with appropriate professional help when required.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

The client requests no contact from agencies or media sales.
Outreach Worker
£16,386 - £17,248
Sandown
Permanent, Part Time (25hrs per week)
A variety of shift patterns, including early morning and evening outreach
Our client works in partnership with the Council and housing associations to deliver intensive person-centred support and accommodation choices.
Their priorities are to ensure each homeless person is safe, has access to amenities such as food/water, has their own bank account and to support them in either accessing Hostel accommodation through the single homeless pathway or private sector housing.
If you are passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!
JOB PURPOSE
To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps
MAIN RESPONSIBILITIES
-
To assess the needs of each client, helping to develop their individual support plan to achieve their goals
-
To produce and regularly review comprehensive client-based risk assessments
-
To manage a caseload of clients on a one-to-one basis, providing personalised, intensive support via assertive outreach to long-term rough sleepers in the local area
-
To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients
-
To work with individuals to create clear housing plans, and to support individuals to access support services around health and wellbeing, money, benefits and housing
-
To engage and support rough sleepers on the street working alongside local health care teams
-
To help keep clients safe by reducing their contact with police and emergency services
-
To identify barriers to accessing maintain safe tenancies and prevent eviction
-
To attend community meetings and presentations with managers to support additional funding
-
To support clients in trauma informed and psychologically informed ways
-
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
-
To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
-
To provide basic first aid assistance until help arrives (full training is provided)
-
To work confidently and efficiently when lone working
-
To maintain accurate records on our client management system and ensure these are stored in line with GDPR
-
To maintain confidentiality
-
To represent the organisation in a professional manner
-
To carry out any other reasonable duties required in the interest of the organisation
ROLE REQUIREMENTS
-
This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
-
This role will require a full drivers’ licence and access to a vehicle
-
This role will require you to work flexibly across several sites
-
This role will require you to work with clients on a one-to-one basis
-
This role will require you to work early mornings and/or weekends
-
This role will require you to lone work
ESSENTIAL CRITERIA
-
Strong communication skills, both verbal and written
-
Clear verbal and written English
-
Good keyboard skills for data inputting
-
Good working knowledge of Microsoft Outlook, Excel and Word
-
Confident and assertive manner
-
Ability to self-motivate as you will work on your own
-
Effective team working
-
Ability to respond calmly to crisis
-
Deal promptly with and effectively react to challenging situations
-
Have an interest and genuine concern for homelessness and related issues
DESIRABLE CRITERIA
-
Experience of managing a caseload of clients
-
Understanding of the complex support needs of people experiencing homelessness or those with complex needs
-
Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
-
Understanding of risk assessment and person-centred, outcomes-based delivery
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Havering Crisis Alternatives Service.
Sounds great, what will I be doing?
The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
We are currently seeking an Outreach Worker to join our dedicated team. We recognise that the transition from the Approved Premises to community living can be a difficult time for our residents. As Outreach Worker, you will support residents remaining in the Reading area, both prior to their move on and for up to six months post move on. The aim is to support them living independently, with practical matters and signposting to additional support services within the community.
This is a part time post, working 20 hours a week. The proposed working pattern is Monday – Friday, 1pm – 5pm, but we are open to considering alternative working arrangements.
Key Responsibilities:
- Identify residents that will be remaining in Reading at the earliest opportunity and work with them to prepare for move on, completing needs assessments and support plans.
- Continue to work with residents remaining in Reading for approximately six months post move on to support their successful resettlement into the community.
- Work closely with partner agencies (to include Alana House, Reading Borough Council, Thames Valley Police).
- Engage with residents in a fair and consistent manner, using motivational methods that promote the desired outcomes of compliance and rehabilitation.
- Work in line with all Elizabeth Fry Charity policies and procedures.
About You:
Essential Skills and Experience:
- Excellent verbal and written communication skills with strong attention to detail.
- Confidence using IT systems, particularly Microsoft Excel and Word.
- Effective time management and organisational skills.
- A commitment to the values and mission of Elizabeth Fry Charity.
Desirable:
- Experience working with individuals facing a range of social or personal difficulties.
- Understanding of the criminal justice system, particularly the Probation Service.
- Awareness of the challenges faced by women in the criminal justice system.
Personal Attributes:
- High levels of enthusiasm, motivation, and a proactive approach to work.
- Ability to work within professional boundaries, balancing care, and control.
- Flexible and adaptable, willing to take on a variety of tasks.
- Commitment to safeguarding and equal opportunities.
Why Join Us?
At Elizabeth Fry Charity, you’ll be part of a passionate and supportive team, making a real difference in the lives of vulnerable women. We value professional development and offer a collaborative working environment where your contribution truly matters.
In addition, we offer.
· Access to Perkbox, an employee benefits platform.
· Confirmation in post bonus following successful completion of Probationary Period, as well as long term service awards at both three and ten years.
· Access to Employee Assistance Programme.
· 25 days of annual leave plus Bank Holidays per annum (pro rata), which increases with length of service up to 30 days.
· Meals provided at the Approved Premises by an in-house Chef, who will cater for all dietary requirements.
Job Description
Main Duties and Responsibilities
Delivery of Services and Standards
· Identify residents that will be remaining in Reading at the earliest opportunity and work with them to prepare for move on, completing needs assessments and support plans.
· Continue to work with residents remaining in Reading for approximately six months post move on to support their successful resettlement into the community.
· Refer women to Alana House and support them to engage with this service.
· Work closely with partner agencies (to include Alana House, Reading Borough Council, Thames Valley Police).
- Engage with residents in a fair and consistent manner, using motivational methods that promote the desired outcomes of compliance and rehabilitation.
- Contribute to the enforcement of non-compliance with the Elizabeth Fry Charity programme, Elizabeth Fry Charity rules, licence and/or bail conditions.
- Contribute to the management of risk of re-offending and serious harm, through the monitoring of residents and liaison with other agencies, e.g. Probation Service, Police and Social Services.
· Liaise with other agencies to ensure that proposed ‘move on’ plans are appropriate, based on the residents’ licence and/or bail conditions and risk profile.
- Work as an effective member of the Elizabeth Fry Charity team, in accordance with agreed requirements and objectives.
- Undertake any other duties requested of you by a Manager, to ensure the Elizabeth Fry Charity is able to function as required.
- Complete all monitoring and evaluation requirements in the necessary timeframe.
Management of Physical Resources
- Ensure that any health and safety and/or building maintenance issues are reported to the appropriate Manager.
- Follow all health and safety, fire and Elizabeth Fry Charity security procedures.
Management of Systems and Information
- Maintain accurate and timely records, using the appropriate case management, assessments and local systems.
- Maintain residents’ individual files to the required standards.
- Make records available for inspection and/or monitoring, as required.
General
- Undertake training, as required by the Elizabeth Fry Charity.
- Comply with all of Elizabeth Fry Charity policies and expectations.
- Actively engage in team meetings, practice development meetings, appraisal and supervision meeting with the Approved Premises Operations Manager and contribute to the business plan.
- Undertake any other duties requested of you by a Manager to ensure the Elizabeth Fry Charity is able to function as required.
Person Specification
Experience and skills
Essential
Excellent verbal and written communication skills with great attention to detail.
Confidence in using IT systems, including excel and word.
Excellent time management skills.
Desirable
Experience of working with a wide variety of people who have experienced a range of social/personal difficulties.
Knowledge and understanding of the work of the Probation Service and the assessment and management of risk.
An understanding of the challenges facing women who are involved in the criminal justice system.
Personal Qualities and Attributes
Essential
Commitment to the work and values of Elizabeth Fry Charity
High levels of enthusiasm, self-motivation and a “can do” attitude.
Ability to work appropriately within boundaries and to balance issues surrounding care and control.
Flexible approach to work and a willingness to undertake a variety of tasks.
Commitment to equal opportunities and safeguarding.
The client requests no contact from agencies or media sales.
We're looking for a kind, empathetic and resilient female Refuge Children's Worker to join our Homelessness and Complex needs Service in Tower Hamlets.
£14,000.00 per annum, working 20 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Are you looking for a rewarding role working with families who have fled domestic abuse? We are looking for friendly and diligent individuals to join our refuge team.
This is a fixed term contract until May 2026 with possibility of extension
What you'll do:
* To ensure that the needs of children and young people in the refuge are assessed as part of admission and the duration of their stay
* To plan and implement a programme of therapeutic and recreational activities for children and young people living both at the refuge and in the community, as well as play-work and activity trips
* To provide individual, age-appropriate key working sessions for children of all ages. With a focus on safeguarding, including risk and safety planning, emotional & physical health & wellbeing, education and social & family networks
* To encourage and support mothers to build loving and consistent relationships with their children
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self-development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments Mission & Values 'Working with people to make choices, achieve goals and take control of their live through high quality care, support and housing'
What you'll bring:
Essential:
* A recognised qualification in childcare such as NVQ level 3, NNEB/DCE,
* Experience of working with children of all ages
* Experience of working with children who've experienced domestic abuse
* Ability to communicate effectively with children of different ages and backgrounds, and help them communicate their experiences
* Experience of planning, facilitating, evaluating and recording group play
* Experience of writing Reports
* Ability to work flexibly around working hours
Desirable:
* Experience of working with children in a residential setting
* Experience of delivering domestic abuse recovery programmes
* Experience of coproducing delivery outcomes and gathering evidence in accordance with them
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Positive Pathways Coach (IAG Worker)
Salary: £32,000 | Contract: Permanent, Full-time | Location: St Helens
Are you passionate about empowering individuals to build skills and confidence for independent living? YMCA St Helens is seeking a Positive Pathways Coach (IAG Worker) to design and deliver a high-quality programme of training, activities, and events for residents and beneficiaries. You’ll work closely with stakeholders and internal teams to create opportunities that transform lives.
Key Responsibilities
✅ Design and deliver engaging training, workshops, and events covering:
• Health and wellbeing literacy
• Financial literacy
• Cultural understanding
• Tenancy maintenance
• Domestic skills (cooking, cleaning)
• English language and other development opportunities
✅ Provide 1:1 support to help residents develop skills for independent living
✅ Build strong partnerships with community organisations and facilitators
✅ Organise venues, resources, and manage programme budgets
✅ Maintain accurate records and contribute to reports for stakeholders
✅ Continuously improve the programme based on participant feedback
About You
Essential:
☑️ Experience in delivering high-quality information, advice, and guidance
☑️ Proven ability to design and deliver workshops and training programmes
☑️ Strong understanding of challenges faced by people experiencing homelessness
☑️ Experience working with diverse stakeholders and multi-disciplinary teams
☑️ Excellent communication and organisational skills
☑️ Cultural competence and commitment to equality and inclusion
☑️ Ability to work flexibly and independently
Desirable:
☑️ Experience delivering IAG to people experiencing homelessness
☑️ Knowledge of UK welfare benefits and housing rights
☑️ Training and development qualification (e.g., NVQ in Learning & Development, PTTLS, CTTLS)
☑️ Experience supporting refugees or those with humanitarian protection status
☑️ Lived experience of homelessness
Why Join Us?
✅ Make a real difference in the lives of vulnerable individuals
✅ Lead innovative programmes that empower people to thrive
✅ Be part of a supportive, values-driven team
Closing Date: 12 noon, 6th February 2026
Interviews: Week commencing 16th February 2026
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Islington Recovery Cafe.
Sounds great, what will I be doing?
The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Mentivity is seeking 2 Senior Youth Workers to support the delivery of high-quality, safe and engaging youth work sessions for young people across our Southwark youth clubs and school holiday provision. Female applicants are particularly encouraged to apply as part of our commitment to building a diverse and representative workforce.
This role is ideal for an experienced youth work professional who is passionate about empowering young people, creating inclusive spaces, and supporting positive personal, social and emotional development.
About Mentivity:
Founded in 2016 by Sayce Holmes-Lewis alongside co-founders Leon Wright and Tyson Holmes-Lewis, Mentivity is an award-winning, inspirational mentoring organisation that provides aspirational support for young people, schools, families and communities.
Through Mentivity House, we provide a dedicated space for youth development and community engagement, including youth clubs, tailored programmes and respite provision. Our work focuses on raising aspirations, improving life outcomes and ensuring young people feel seen, heard and supported.
What we do:
Youth Work & Mentoring
High-quality, relationship-led youth work that supports young people to develop confidence, resilience and life skills.
Mentivity House & Community Delivery
Inclusive youth clubs, community programmes and safe spaces rooted in the needs of the local Southwark community.
Holiday & Enrichment Programmes
Structured, engaging school holiday provision offering activities, trips, meals and enrichment opportunities for young people who benefit from additional support outside term time.
The Role:
As a Senior Youth Worker, you will play a key role in delivering engaging, youth-led sessions across community and holiday settings. You will build trusted relationships with young people, model positive behaviour, uphold safeguarding standards and contribute to a safe, welcoming environment where all young people can thrive.
You will also support inclusive practice, particularly for young people facing additional challenges or vulnerabilities, and work collaboratively with staff, volunteers and partners to ensure high-quality delivery.
This is a rewarding opportunity to make a real difference within a values-driven organisation that is deeply committed to young people and the communities we serve.
#Senior Youth Worker #Mentor #Youth #Youth Worker #Youth Work #Youth Mentoring #Senior Youth Work
Please submit a cover letter explaining why you want to work at Mentivity and how you meet the person specification for the Senior Youth Worker role. CVs alone will not be considered.
In your cover letter, please include:
Your experience delivering youth work or community programmes
How you support and safeguard young people
Any relevant qualifications or training
Applications should be sent via the CharityJob platform by the closing date. Only candidates who submit a cover letter alongside their CV will be shortlisted.
Mentivity is an inspirational mentoring organisation and alternative educational provision that aims to provide aspirational support for young people.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to make a meaningful frontline impact with a London-based charity supporting individuals involved in or at risk of sexual exploitation and survivors of human trafficking and modern slavery. You will have the opportunity to build trusted relationships, advocate within complex systems and deliver holistic support that genuinely changes outcomes. If you are passionate about using your skills to support people to regaining safety, stability and choice in their lives, please apply.
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker x2
Location: Derby City (on-site)
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.
For further information about this role, please view our job information pack.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call Rota.
Closing Date: 09:00am 30 January 2026
Iterview Dates: 9 and 10 February 2026
The client requests no contact from agencies or media sales.