Supporter engagement manager jobs

We are looking for a College Alumni Relations Manager to join our team to refine and expand a bold and innovative alumni volunteering programme to support both the priorities of the College of Medicine and Health and DARO. As a DARO business partner for the College, you will be based both within DARO and the College itself. You will join nine other volunteering professionals as part of the wider team and will be responsible for developing a range of volunteering opportunities for alumni, which support the College’s key priorities, and Birmingham 2030 targets, across a diversified curriculum, the student experience, graduate employability, student recruitment, research and influence. You will be responsible for growing the number of alumni volunteers for the College, reporting on the impact of your work internally and the relationship management of a number of key alumni contacts, with a clear focus on supporting international recruitment for the College. You will work with colleagues across DARO to bring alumni closer to the University to support Philanthropic giving.

The College of Medicine and Health

At the College of Medicine and Health we are shaping the future of health and medicine through the provision of innovative education and exceptional research, delivered by world-leading academics and supported by a diverse range of committed and high-performing Professional Services staff.

Development and Alumni Relations Office

The Development and Alumni Relations Office (DARO) exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which comprises over 50 staff across four teams, is focused on fundraising and volunteering from alumni and individuals who are passionate about changing lives, through funding various research initiatives, supporting student scholarships, mentoring students, and providing internships. The recent launch of the hugely ambitious Birmingham In Action campaign frames these efforts, as we seek to secure one million volunteering hours from our students, staff and alumni and raise £400 million in support of institutional priorities.

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy.

About Us

We are a dedicated charity supporting individuals with learning disabilities to lead fulfilling, independent, and valued lives. Our work is rooted in respect, inclusion, and person centred practice. As the charity continues to develop, we are strengthening our strategic capacity to grow income, partnerships, and profile.

Role Purpose

To lead and deliver the charity’s income generation and external engagement strategy, ensuring sustainable growth in funding and a strong community profile that reflects the organisation’s mission and impact.

Key Responsibilities

Income Generation & Fundraising Strategy

Develop and implement a rolling 3-year fundraising strategy.
Identify, research and secure grant funding from trusts, foundations and statutory sources.
Prepare compelling funding applications and impact reports.
Develop individual and community fundraising initiatives.
Explore corporate partnerships and sponsorship.

Grants & Donor Engagement

Maintain positive relationships with funders, donors, and supporters.
Support the development of collaborative projects and joint funding opportunities.
Prepare clear and timely funding reports and impact updates.
Support trustee involvement in fundraising where appropriate.

Marketing & Communications

Oversee website content and development.
Lead social media and digital engagement.
Represent the charity at meetings, events, and networks to strengthen visibility and influence.
Promote the charity’s services, values, and impact within the local community.

Person Specification

Proven track record in grant applications & fundraising.
Strong written communication skills.
Experience in charity marketing or communications desirable.
Ability to work strategically and independently.
Understanding of the learning disability or social care sector desirable.
Strong digital skills.
Organised and self-motivated.
Comfortable working closely with trustees and senior staff.

CLOSING DATE 31st March 2026

Web Optimisation Manager

Permanent, Full time (35 hours per week). Hybrid working (minimum of 2 days per office in one of our UK offices)

Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, or Warrington

Salary: Cardiff, Edinburgh, and Warrington - £50,199 per year. London - £55,000 per year (inclusive of London allowance)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. 

Learn about our vision, mission and values

About the role

The Web Optimisation Manager plays an important role in improving the performance of Christian Aid’s website and digital platforms, helping ensure our digital experiences effectively attract, engage and inspire supporters to take action. With a strong focus on digital fundraising, you will use data and insight to understand how people interact with our website and identify opportunities to strengthen supporter journeys and increase engagement.

Working with analytics tools and behavioural insight platforms, you will explore how users navigate our website and help identify areas where we can improve the experience. You will plan and deliver A/B and multivariate tests to better understand what works for our audiences and support ongoing improvements to user experience and conversion.

You will develop our technical SEO approach, contributing to web audits, keyword analysis and site performance improvements that help ensure Christian Aid’s content is visible and accessible to the people who need it most.

Working closely with our Digital Development Team, you will contribute to improvements and new features that enhance supporter journeys and campaign performance. You will also collaborate with the Senior Digital Content Editor and colleagues across teams to ensure content aligns with SEO best practice and supports the organisation’s content plans.

As our web performance specialist, you will help translate website data into clear insights that colleagues can act on, using dashboards and reporting to support data-informed decision making and continuous improvement across the organisation.

About you

You are a digitally curious and analytical professional who enjoys improving online experiences. You have experience analysing user journeys and website performance, using tools such as GA4, Tag Manager and SEO platforms to understand how people interact with digital content. You are comfortable identifying friction in user journeys, developing practical recommendations to improve engagement and conversion, and working collaboratively with developers and content teams to implement improvements.

Experience with CRO testing, GA4, CMS platforms such as Drupal, and technical SEO will help you succeed in this role, alongside strong organisational skills and the ability to manage multiple priorities.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Job Summary

The Philanthropy Manager will develop a philanthropy strategy, building on the partnerships and resources already in place. You will develop a pipeline backed up by robust prospect research (some administrative assistance will be provided), and instigate a cultivation and stewardship programme, typically adopting a staged approach to major asks.

You will be accountable for the acquisition, development, and stewardship of high value supporters for CUF, both individual philanthropists and non-statutory grant-making bodies. You will develop and strengthen relationships with existing donors, as well as identifying warm prospects currently not supporting CUF financially. A key part of your role will be meeting and engaging major donor prospects to grow the pool.

You will engage with Trustees and senior leaders, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.

You will lead on developing cases for support and writing grant applications, helped by the wider staff team.

The successful candidate will be a self-starter with high levels of motivation, and the ability to both develop and operationalise strategy as a member of a small team. You will have a track record of successfully initiating, managing and developing relationships with High-Net-Worth individuals and grantmaking bodies, and securing donations and grants, via proposals or through face-to-face meetings, as required.

How to apply

For an informal conversation about this role and for more information, please contact our Deputy CEO, Adam Edwards please see job pack for details. 

To apply, please email an up-to-date CV and covering letter (please note that only CV’s accompanied with a covering letter will be considered for shortlisting) of no more than 2 pages, outlining your relevant skills and experience, relating to the listed responsibilities and person specification to: HR Officer, please see job pack for details.

Closing date: 17:00 Tuesday 24th March, with interviews to be held on 2nd April online.

Are you an experienced Legacy Administrator or Assistant Legacy Officer looking for your next opportunity?

Great Ormond Street Hospital Charity are hiring for a permanent Legacy Executive, a critical role within our Legacy Management team.  The successful candidate will be responsible for some of our core administrative duties and a blend of legacy casework beyond just pecuniary gifts, working with the team to manage risk and maximise the value of our legacies.

The team are supportive, collaborate and work closely together to manage and honour gifts left in Wills. It's a detail focused environment, but one where you can share knowledge, offer guidance and celebrate success together. 
 

Salary
The salary for this position is £35,023 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. 
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector.  To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• You will manage your own varied caseload of legacy gifts, playing a key role in ensuring income is received efficiently while balancing legal responsibilities with sensitivity and care.
• You will be at the heart of legacy operations, setting up and maintaining accurate records across systems, giving you real ownership of high-quality data that informs decision-making and drives performance.
• You will build meaningful relationships with executors, families and professional contacts, using every interaction as an opportunity to show appreciation and strengthen long-term supporter connections.
• You will collaborate across teams on engaging projects such as legacy events and the Book of Remembrance, helping to celebrate supporters’ stories and bring their impact to life.
• You will use your attention to detail to track income, review estate valuations and ensure compliance with legal and regulatory requirements, helping to maximise the value of every gift. 
• You will play an active role in improving processes and shaping how legacy management works, with opportunities to contribute ideas and enhance the team’s effectiveness.

Skills, Knowledge and Expertise

• Experience managing detailed, process-driven work where accuracy and organisation are essential within legacy, legal or estate administration environments.
• A clear understanding of how Wills and probate work, and confidence applying this knowledge in a practical setting.
• Strong communication skills, with the ability to explain information clearly and handle sensitive conversations with empathy and professionalism.
• Ability to manage your own workload, prioritise effectively and keep multiple cases progressing at the same time.
• Confidence working with databases or record systems, maintaining accurate information and using data to support decision-making.

Role Summary

The Outreach Manager is responsible for driving the expansion of the Schools Consent Project’s reach, engagement, and impact across London and the South East. Acting as the organisation’s lead “sales” and business development professional, you will contribute to and manage our strong pipeline of partner schools and organisations, convert leads into confirmed bookings, and maximise long-term engagement. 

You will own the end-to-end outreach and partnership journey: from prospecting and lead generation, through relationship development and negotiation, to repeat engagement and retention.

Key Responsibilities

Business Development & Lead Generation

• Develop and execute a proactive outreach and growth strategy to increase workshop bookings.
• Develop and maintain relationships with existing schools; ensure SCP’s workshop content remains responsive and reactive to the emerging concerns of young people when it comes to sex, consent and the online world.
• Generate leads through cold outreach, referrals, events, and campaigns.
• Contribute to and maintain a pipeline of new schools and educational settings.
• Reinvigorate historic relationships with schools.

Account Management

• Convert enquiries and prospects into confirmed programme partners.
• Present the charity’s offer and impact to senior school leaders, safeguarding leads, and decision-makers.
• Manage key accounts and ensure high levels of partner satisfaction and retention.
• Promote additional workshops and programmes where appropriate (eg. teacher training; parent workshops).
• Track booking trends eg. seasonal vs. reactive bookings; develop a communication strategy around each ‘type’ of school, involving timely booking reminders.

Pipeline, Targets & Performance

• Manage outreach targets for bookings, partnerships, and regional coverage.
• Monitor conversion rates, pipeline value, and performance metrics.
• Produce regular forecasts and performance reports.
• Use data and insight to refine sales strategies and improve outcomes.

Marketing & Promotion

• Help develop compelling outreach materials and campaigns.
• Deliver presentations, webinars, and pitches to prospective educational partners.
• Represent the organisation at conferences, networks, and sector events.
• Help gather case studies, testimonials, and impact data to support outreach and fundraising.

Delivery Coordination

• Work closely with our Volunteer Manager and Operations Manager to match supply with demand.
• Ensure smooth handover from booking to delivery.
• Anticipate capacity constraints and manage partner expectations.

Team Leadership & Development

• Contribute to the development of outreach systems, processes, and tools.
• Share insights and learning across the organisation.
• Oversee team members currently managing school outreach.

Person Specification

Essential Criteria

• Proven experience in sales, business development, partnerships, or outreach roles.
• Experience working with schools, education providers, or youth services.
• Track record of meeting or exceeding targets.
• Excellent communication skills.
• Strong relationship management and account development experience.
• Highly organised, with strong CRM and data management skills.
• Ability to work autonomously and drive results.

Desirable Criteria

• Experience working in the charity, education, or public sectors.
• Knowledge of safeguarding and child protection frameworks.
• Understanding of social impact measurement.

Values and Approach

We are looking for someone who:

• Is committed to our mission and values.
• Demonstrates empathy, professionalism, and integrity.
• Works collaboratively and inclusively.
• Is proactive, adaptable, and solution-focused.

Safeguarding and Equality

The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.

We are an equal opportunities employer and welcome applications from candidates of all backgrounds.

• Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We're looking for a Store Manager to join our team in Newry

  What does this role involve?

  As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.

  Each day is different in this varied, fast paced and hands on role.  Due to the volume of deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

  What are we looking for?

  • Experience working in a customer facing role in retail, hospitality or service industry
  • Experience of leading, motivating and developing teams
  • Commercial awareness
  • Ability to achieve sales targets
  • Committed to achieving the highest retail standards at all times
  • Able to work under own initiative and take a proactive approach to changing business needs and objectives
  • Thrives working in a hands on, fast-paced environment
  • An understanding of budgets and P&L 

  Our store is fast-paced and trades 5 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  1. Click the “Apply” button below.
  2. You’ll be seamlessly redirected to the BHF Careers page.
  3. Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

About Us 

We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.

For over 30 years, Global Witness has pioneered an approach that merges bold investigations with determined campaigning to secure better protections for people and our planet. We’ve gone undercover to unmask the violence and secretive deals that underpin the “blood diamond” industry. Our data-driven analysis has tracked the flow of commodities across the globe. And we’ve sought out powerful testimonies that tell the story of environmental harm and repression first-hand.

With three decades of campaigning for a fair and just planet under our belt, we reframed our focus in 2020 to address humanity’s greatest challenge: the climate crisis.
 

The Role

The Social Media Manager is responsible for all aspects of Global Witness’s social media presence, including day-to-day channel management, content creation, paid social campaigns and influencer/creator engagement. You will work with colleagues from within the Communications team and across the whole organisation to ensure our social media content contributes to our awareness, advocacy and income goals, while remaining aligned with our brand and values. You’ll also lead on reporting and optimisation, using data to inform content decisions, and stay on top of digital trends to help Global Witness make smart choices about which platforms and opportunities to prioritise over time. This is a highly collaborative role requiring creativity, strategic thinking and excellent communication skills.
 

Who we are looking for

• Substantial experience managing organisational social media accounts across multiple platforms, including content creation, scheduling and community management.
• Proven ability to produce compelling, audience f irst content tailored to different social channels and formats.
• Experience managing paid social campaigns, including targeting, testing and evaluation — ideally for fundraising or supporter acquisition purposes.
• Strong copywriting and editing skills, with the ability to simplify complex issues and craft messages for digital audiences.
• Excellent understanding of social media analytics, tools and reporting, with experience using insights to drive content performance.
• Experience in working with digital influencers and managing outreach and relationships.
• Strong organisational skills and ability to manage multiple priorities and deadlines

Desirable
• Experience working in a campaigning, advocacy or non-profit environment.
• Familiarity with digital tools such as Hootsuite, Meta Ads Manager, Canva or Adobe Creative Suite.
• Understanding of ethical considerations in digital engagement, including brand safety, accessibility, and responsible influencer partnerships.
• Interest in and understanding of environmental and climate issues.

How to Apply

Please download the job pack attached above for the full details of the role.

Valued Recruitment is working exclusively with Global Witness to recruit for their growing team. We are an ethical recruitment company, intent on hiring inclusively and transparently.

The closing date for this role is Tuesday 14th April but we are open to interviewing candidates on a rolling basis.

To apply, we welcome a CV and a 1-2 page covering letter detailing your interest in the role. 

Accessibility is incredibly important to us here at Valued Recruitment and at Global Witness. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.
 

What we do

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. This includes our Support Line, carers support groups, one to one support and support in hospitals. Some of our services are universal – open to all carers – and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds.

This role  

 Operational Managers at Carers Leeds play a crucial role in managing a dedicated team and overseeing key areas of our service delivery. The successful candidate will work with other Operational Managers and the Senior Management Team to ensure that the service we deliver is first class.

The postholder will manage a group of Carers Support Workers who provide support and advice to unpaid carers in Leeds. This includes ensuring the smooth running of the support operations and liaising with external partners. They will work with other operational managers to develop our services and to help coordinate our service delivery process.  

The position requires strong leadership skills, confidence in overseeing several different areas of work and the ability to manage change.

We are a highly values driven organisation with a strong commitment to equality, diversity and inclusion.

Job Introduction

The role is an exciting opportunity for an outstanding individual to join the Philanthropy and Partnerships team at Diabetes UK.  With more people living with diabetes and millions more at risk of developing Type 2, our work has never been more needed. You will lead on enhancing the infrastructure, data, research and operations that enable the philanthropy and partnerships team to deepen relationships, secure increased income and deliver an excellent supporter experience. You will ensure compliance with fundraising best practice, support implementation of improved CRM functionality and process improvements to enhance our efficiency and impact as a team and develop data driven prospect research strategies that align donors to key priority ambitions to deliver sustainable growth.

Role description:

In this role you will

• Oversee prospecting and data and information management that underpins all of the Philanthropy and Partnerships teams activities working closely with external partners and internal stakeholders.
• Create and implement innovative and data driven strategies for prospect research, moves management, partnership approval and pipeline development
• Evaluate and provide critical analysis of fundraising and prospecting activity to deliver actionable insight, process innovation and project management
• Create project management plans for funding our ambitions and critical pieces of philanthropy and partnerships operational work
• Line manage a prospect research function
• Actively engage with the wider philanthropy and partnerships team, other directorates and external audiences to maximise opportunities for collaboration and growth.  
   

The ideal candidate:

We are looking for a highly motivated professional who thrives on working in a fast-paced complex environment within a large team. You will need: 

• good knowledge and experience of CRM relationship management, prospect research, philanthropy and partnership fundraising
• demonstrable experience in information and data management, analysis and fundraising operations.
• an ability to work collaboratively with key internal stakeholders, to support the development of relationships between philanthropists, partners and Diabetes UK
• to be an excellent communicator, problem solver, highly accurate and analytical in your work with good project management skills
• to be able to interpret information and make strategic recommendations
• to be flexible, agile and able to adapt to respond to internal and external changes
• to possess a solid understanding of charity legislation, fundraising regulation, and data protection.

For further information about the role please refer to the job description at the end of the page.

Mansfield College is seeking an exceptional fundraising professional to join its high-performing Development team, at an exciting moment in the College’s history. We are looking for an outstanding individual to lead the College’s annual (or ‘regular’) giving programme, and create and deliver engaging stewardship opportunities for donors at all levels.

Mansfield’s annual giving programme is central to the College’s ongoing success and generates vital and significant income for the College every year for every aspect of life and work within our academic community. Now in the public phase of our For Mansfield. Forever. campaign, you will be joining a friendly, supportive and high-performing team that is responsible for delivering consecutive record-breaking fundraising years for the College.

The Development Manager is a senior role within the College’s Development & Alumni Relations team and has responsibility for executing an annual giving strategy that includes telephone campaigns; online giving days using compelling social media content to drive support; direct mail appeals; and encouraging membership of Mansfield’s 1886 Circle. This role is also responsible for ensuring engaging stewardship opportunities for donors to the College at all levels.

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Part time (22.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

E1 £39,224.42 to E3 £46,068.16 - Pro rata for part time hours.

Last day to apply

29/03/2026 

Reporting to the Fundraising Development Manager, the Legacy Manager is responsible for leading and delivering the long term growth strategy for legacy income at St Giles Hospice.

The post holder will develop and implement a sustainable and scalable legacy programme that increases the number of legacy pledgers, strengthens the future pipeline of legacy gifts and delivers consistent income growth aligned to organisational objectives.

The role will own the legacy value proposition, marketing strategy and support journey from initial engagement through to pledge stewardship. The post holder will champion a culture of legacy giving across the organisation and position leaving a gift in a Will as a meaningful and natural way to support St Giles Hospice.

In partnership with the Fundraising Administration team, the Legacy Manager will ensure legacy gifts are managed professionally and compliantly, with strong forecasting, reporting and internal oversight.

Knowledge and experience

Essential

·Experience of working within the third sector or a values led organisation

·Demonstrable experience of legacy fundraising or transferable experience within a strategic income stream with clear growth accountability

·Proven experience of delivering income growth against agreed targets and KPIs

·Experience of developing and implementing strategic plans

·Experience of managing budgets, financial planning and reporting with commentary on variances

·Experience of working collaboratively with marketing and data teams to develop insight led campaigns

·Track record of successfully managing and developing relationships with individual supporters, customers or professional partners

·Experience of analysing and interpreting data to inform decision making and maximise return on investment

·Knowledge of the regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation

·Experience of project management including budget setting and performance monitoring

Desirable

·Specific experience in legacy fundraising within a charity setting

·Experience of developing and delivering a legacy marketing strategy

·Experience of working with professional advisers such as solicitors or will writers

·Experience of contributing to senior leadership or board level reporting

·Experience using Donorflex or a similar CRM database

Values

·Exhibits our hospice values and behaviours

Skills

·Ability to think strategically and translate long term vision into operational delivery

·Strong analytical skills with the ability to interpret financial and performance data and forecast future income

·Excellent written communication skills with the ability to create compelling and sensitive legacy messaging

·Excellent interpersonal and influencing skills

·Ability to build and maintain strong internal and external partnerships

·Confident presenting to a range of audiences including professional partners and senior stakeholders

·Ability to prioritise and manage competing deadlines

·Strong organisational and diary management skills

·Computer literate with experience of CRM systems

·Ability to understand when issues need escalation

·Ability to maintain confidentiality

·Ability to work effectively as part of a team

·Resilience when working towards ambitious targets

Personal Attributes

·Empathetic and emotionally intelligent

·Proactive and growth focused

·Commercially aware and results driven

·Collaborative and supportive

·Ambassador for St Giles Hospice

·Able to work under pressure

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

About The Maya Centre

The Maya Centre is a specialist women-only organisation providing culturally responsive counselling and mental health support for women in North London. We support around 500 women each year through holistic services, including one-to-one counselling, group therapies, psychoeducational programmes, and complementary therapies.

With over forty years’ experience responding to the impact of trauma and inequality, we are deepening our commitment to ensuring that women’s voices shape the design of our services, partnerships, and systems.

Over the next three years, we will be working closely with VAWG, mental health, and statutory service providers across North London to strengthen access to support. We are committed to building sustainable partnerships and collaborative working relationships across sectors, improving accessibility for the women we support and those referred to us.

About the Role

We are seeking a Partnerships Building and Outreach Coordinator to strengthen Maya Centre’s connections and develop partnerships with specialist, community, and statutory organisations. The role focuses on building effective referral pathways so women and girls from underrepresented communities can access timely, holistic support. You will also deliver targeted outreach and provide time-limited support to help women access essential services, while working collaboratively to strengthen a more joined-up system across the VAWG and mental health sectors.

Who We’re Looking For

We are looking for a confident relationship-builder with experience in partnership development, outreach, or community engagement. You will understand the barriers faced by marginalised women and be committed to equality and trauma-informed practice.

You will have strong communication and organisational skills, experience working across sectors, and the ability to support women through referrals and service navigation. You will be collaborative, proactive, and values-driven.

Female applicants only : This role is exempt under Schedule 9, Part 1 of the Equality Act 2010, as it is a genuine occupational requirement for the postholder to be female due to the nature of the services provided. 

Full details about the role, key responsibilities, and person specification can be found in the Job Pack below. Please ensure you read it carefully before submitting your CV and personal statement.

As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.