Team administrator jobs

AT KSAAS, the Operations Manager leads the day-to-day management of the office and administration team, oversees organisational operational and administrative systems, and acts as the key point of contact for all operational matters. They work collaboratively with the leadership team to develop, implement, evaluate and improve organisational operational policies and procedures, ensuring legal compliance, ethical working, effective service coordination and high standard client, staff, partner and stakeholder experience. They line manage the administrative staff and coordinate the volunteering & training services. At KSAAS, the operations lead is supported directly by the CEO, Head of ISVA Services & Head of Therapeutic Services and indirectly by the Board of Trustees.  We are looking for a candidate who has extensive experience of administrative or operations roles, preferably at manager level, and able to work in the Canterbury office several days a week. 

Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society.  We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic.  We recognise the sexual violence affects people of all genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.

Please note that we reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

Finance / Office Manager - Cardiff - £36,000 - £45,000 DOE

Headway Cardiff and South East Wales help 500–600 people a year rebuild their lives after acquired brain injury (ABI). As demand grows, they're looking for a Finance / Office Managerr to take charge of the back office — finance, payroll and systems — so their small senior team can spend more time where it matters most.

This isn't a desk-bound manager's post. It's a hands-on role at the centre of a small, agile charity. You'll own the budget, run payroll, keep the numbers straight, and become the third senior decision-maker who can hold things together when it counts. You'll report directly to the CEO and line-manage two administrators.

You don't need a charity background, and you don't need to be a qualified accountant. What matters is genuine confidence with financial detail, the ability to pick up new systems fast, and the judgement to take real responsibility.

Full details of the role, what to expect from the process, and how to apply are in our candidate brief:

headway-candidate-brief.vercel.app

This search is being handled exclusively by Raise + Recruit a not for profit Executive Search company

Are you a curious and analytical individual, who has a great eye for detail? This role is a brilliant opportunity to learn how a charity operates. Wycliffe Bible Translators is one of the most exciting Christian charities to work for. We are a dynamic organisation with a big vision – a world where everyone can know Jesus through the Bible. You will join an operational team that provides essential support—delivering a real impact for our fundraising colleagues, our supporters, and our overall mission.

Salary: £26,000 - £29,000 + benefits

Location: Home based or the option of a desk at our Oxford office.

Terms of Appointment: Full-time (37.5 hours per week). Permanent. 

Closing date: Thursday 27 August at 9am

Interview date: Interviews will be held in Oxford on Thursday 10 September

Benefits:

• 33 days’ annual leave, including bank holidays (pro-rata)
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme
• Tax-free home-working allowance
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities

Key responsibilities:

• Producing data to ensure our mailings go to the right people on time
• Communicating data to inform decision making
• Data quality and database management 
• Salesforce Development & support

It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement. 

To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.

 

We have a maternity cover opportunity available in the team at MASH. As an Outreach & Engagement Worker you will provide gender and trauma-informed support to women who are rough sleeping, begging and/or sex working in Manchester.

We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.

MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.

Purpose of the role

To work with other members of the MASH team to achieve the following outcomes:

• To improve women’s health
• To improve women’s wellbeing
• To increase women’s safety
• To enable women to identify and achieve their goals
• Women who sex work are heard, understood and experience less stigma
• Other agencies and policymakers understand the needs of women who sex work and are more effective at supporting them

Using a gender and trauma-informed approach, the Outreach & Engagement Worker will deliver 2-4 daytime outreach sessions per week in Manchester alongside partners, colleagues and volunteers. They will also attend the Street Engagement Hub weekly to provide specialist support to women attending this multi-agency hub. They will provide brief interventions and casework support to women supporting their needs holistically.

Supporter Care Assistant

Fixed Term Contract | 3 days per week

Are you highly organised, people-focused and confident providing excellent customer service? Do you enjoy helping people feel welcomed, supported and connected?

Scripture Union is looking for a Supporter Care Assistant to join our Mobilisation Team on a fixed term basis. This role plays an important part in helping us care well for our supporters, customers and wider community, ensuring they receive a positive, efficient and engaging experience whenever they connect with us.

About the role

As Supporter Care Assistant, you will act as one of the first points of contact for enquiries and help support the smooth running of our supporter and customer care processes.

You will be involved in:

• Responding to enquiries by phone, email, website and post
• Processing orders, subscriptions, donations and Direct Debits
• Supporting fundraising activity and mobilisation campaigns
• Maintaining accurate records on our CRM system
• Working closely with colleagues and external partners to fulfil orders and communications
• Encouraging engagement with Scripture Union’s ministry and wider work

About you

We are looking for someone who enjoys working with people and takes pride in providing excellent service. You may already have experience in a customer-facing, administrative or supporter care role, or you may be looking to develop your skills further in this area.

You will be someone who:

• Communicates warmly and professionally
• Is organised and able to manage a varied workload
• Has good attention to detail
• Is confident using systems and handling data accurately
• Can work to deadlines and follow processes carefully
• Is supportive of Scripture Union’s mission and values

Invest in our mission, as we invest in you:

Our Benefits:

• 23 days holiday (pro rata) + bank holidays + 5 volunteering days 

• Up to 12% pension contribution 

• Life insurance 

• Free Bible Reading Guides 

• Enhanced family leave 

• Asupportive, faith-filled environment where your work has eternal impact 

Occupational Requirement

Scripture Union is a Christian charity committed to sharing the good news of Jesus with children and young people. Therefore, this role carries an occupational requirement for the successful applicant to be a practising Christian, in accordance with the Equality Act 2010. The successful candidate will be expected to actively support and work in accordance with Scripture Union's Christian ethos, mission and values.

Safeguarding

Scripture Union is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful candidate will be required to undergo a satisfactory Basic Disclosure and Barring Service (DBS) check as part of our safer recruitment process.

About us

Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.

In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.

To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Sponsorship and Individual Giving Officer. This role will play a key part in increasing and diversifying our income, enabling us to rescue, rehabilitate and rehome even more dogs during this pivotal moment in our charity’s history.

Role

Greyhound Rescue Wales is seeking a motivated and compassionate Sponsorship and Individual Giving Officer to grow and steward this important income stream. This role will nurture, develop and manage our corporate and individual giving programme, including legacies, ensuring our supporters feel valued and informed.

As part of our Income Generation Team, you will work closely with the Head of Fundraising, Trusts & Foundations Officer and Community & Events Fundraiser to help deliver an annual income target of £400K+.

You’ll take ownership of a varied portfolio of corporate relationships, membership and donors, whilst developing new partnerships and individual giving, including development of our legacies programme.

Please see attached the full job description and person specification

At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us. 

About the role 

We’re looking for a friendly and professional Fundraising Assistant. As the first point of contact for supporters, you will play an essential role in delivering exceptional supporter care. 

You will: 

• Respond to supporter enquiries via phone, email and post. 

• Process donations and produce thank‑you letters and certificates. 

• Send fundraising packs, materials and merchandise. 

• Provide admin and operational support across fundraising, events and volunteering. 

• Support Facebook fundraisers and digital fundraising platforms. 

• Maintain accurate CRM records (training provided). 

• Help with events and represent BCRT when needed. 

• Support stock management, fulfilment and basic online shop tasks. 

About you 

• Friendly, confident communicator who enjoys helping people. 

• Experience in customer/supporter care. 

• Strong organisation and time‑management skills. 

• Enthusiastic, proactive and willing to learn. 

Why join us? 

You’ll join a small, passionate charity where your ideas matter and your work truly changes lives. This role offers variety, development opportunities, flexibility, a supportive culture and the chance to make a difference. 

What we offer 

• Flexible approach to working hours

• 30 days annual leave per year plus bank holidays 

• Private Health Insurance (following successful probation) 

• 6% employer pension contributions

• Life Assurance of 4x annual salary

Team: Health & Safety and Environment 

Location: Remote with regular travel. Approx. two to three times a week, covering the South-West of England and South Wales region

Work pattern: Monday-Friday, 35 hours per week 

Salary: Up to £44,289.75 per year 

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Responsibilities of our Health and Safety Officer: 

- Conduct in-person health & safety and fire risk assessments across centres and shops, ensuring compliance with legislation and internal policies 

- Investigate accidents and incidents, analyse trends, and recommend preventative actions 

- Maintain accurate records of inspections, training, assessments, and incidents in line with data protection requirements 

- Work with colleagues across teams to implement remedial actions from inspections and audits 

- Promote completion of H&S e-learning and identify additional training needs

- Build strong relationships with staff and volunteers to foster a positive safety culture 

- Lead regional H&S Committee meetings and contribute to team discussions and continuous improvement of SHE practices 

- Support wellbeing and mental health awareness by signposting relevant resources 

- Collaborate with colleagues on H&S elements of projects and activities across the charity 

About the Health & Safety and Environment team: 

The team manages most Health and Safety functions in-house and works closely with departments across Cats Protection. It includes a head of department, senior officer, environment and sustainability lead, administrator, and four regional officers covering the UK. The team supports retail outlets, Cat Centres, accident investigations, DSE, and branch volunteer enquiries.

What we’re looking for in our Health and Safety Officer: 

-Lives in or around the South-West of England or South Wales

- NEBOSH general certificate (or equivalent) and membership of a relevant professional body 

- Significant experience (3+ years post qualification) in a similar health & safety role, ideally in public sector, facilities, or charity setting 

- Experience working across multiple sites 

- Strong knowledge of health & safety legislation and best practices 

- Excellent communication and influencing skills across all levels 

- Able to work independently, manage workload, and perform under pressure 

- Organised, pragmatic, and professional with a flexible, positive attitude 

- Proficient in Microsoft Office, especially Excel 

- Holds a full UK driving license and has access to a vehicle

What we can offer you: 

- range of health benefits 

- 26 days’ annual leave plus bank holidays, increasing with length of service 

- Salary Finance, which empowers you to take control of your financial wellbeing 

- and much more, which you can learn about

Application closing date: 24th August 2026 

Virtual interview date: w/c 14th September 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. anonymised application form 

2. video screening 

3. virtual interview 

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

We’re looking for an experienced and compassionate Senior Support Worker to join our Stopover Supported Housing service in Brighton & Hove.

Stopover provides women-only supported accommodation for young women aged 16–25, including young women who have recently become mothers. Our services provide different levels of support as young women move towards independence, helping them develop the skills, confidence and stability they need to sustain their own tenancy.

Working alongside the Head of Supported Housing, you’ll help oversee the day-to-day running of the project while providing trauma-informed support to young women who may have experienced homelessness, abuse, domestic violence, mental health difficulties and other challenges.

This is a varied senior role combining direct work with young women, staff supervision and partnership working. You’ll build trusted professional relationships, advocate for young women and help ensure our service provides safe, consistent and high-quality support.

You will:

• Build positive professional relationships with young women, developing individual support plans and helping them gain the skills and confidence to live independently
• Help oversee the day-to-day running of the service, including managing resident issues, risk and compliance with licence agreements
• Provide line management, supervision and development support to members of the staff team
• Advocate for young women and work collaboratively with external agencies and other professionals
• Help ensure the service operates safely and effectively in line with organisational policies, funder requirements and contractual agreements

We’re looking for someone who can demonstrate:

• Experience of working with young women or young people and a strong understanding of their support needs
• Experience in supported housing, residential services or a similar environment
• Confidence managing complex or challenging situations, assessing risk and delivering effective support planning or key work
• Strong communication skills, including the ability to advocate for marginalised young women and work effectively with other professionals
• The ability to work independently and as part of a team, alongside good administrative, IT and record-keeping skills

Knowledge of safeguarding, homelessness, benefits and external services available to young women would be an advantage. A Housing or Youth Work qualification is desirable but not essential.

Why join us?

Impact Initiatives is a Sussex-based charity supporting children, young people, adults with disabilities, families and older people to live healthy and fulfilling lives.

At Stopover, you’ll be part of a service built around consistent, positive relationships and trauma-informed support. You’ll have the opportunity to combine hands-on work with young women with leadership responsibilities, helping colleagues develop their practice and contributing to the quality and development of the service.

We’re committed to supporting our staff through ongoing learning, supervision and professional development.

Who can apply?

This post is open to women only, in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the work delivering trauma-informed support to young women. We welcome applications from all women, including trans women.

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.

Closing date: 5.00pm, Friday 11 September 2026
Interviews: Week commencing 14 September 2026

For further details and to apply, please visit Impact Initiatives website

Role: Trust and Statutory Fundraising Manager

Salary: £40000 to £43000 per annum (DoE) + benefits

Hours: 37.5 hours per week

Location: Cheadle Hulme, SK8 6RQ

Type: Permanent, Full Time - 37.5 hours per week

About Us

Originally founded in 1823, Seashell Trust is a nationally recognised and registered charity based in Cheadle Hulme, Stockport. The Trust comprises of the Royal School Manchester, the Royal College Manchester, 17 bespoke Residential Care Homes, Outreach Health and Family Services. We provide expert Residential care and Education for children and young people with severe, profound, and complex learning difficulties and disabilities, sensory impairments, communication disorders and autism. Our fantastic services are based all on one-site, which deepens our sense of community for our children and young people and the wider Seashell team

The Role

Were hiring for a Trust and Statutory Fundraising manager to join us at Seashell to lead on the trust and foundations fundraising strategy for the charity, driving increased income for capital redevelopment projects and day to day revenue fundraising. They will extend the portfolio of high profile, grant-making trusts and foundations that support the charity along with securing significant funds from statutory funders such as government, Lottery and Sports England.

Key Responsibilities

• Lead on trust and statutory fundraising, developing and delivering the strategy for both capital and revenue fundraising to drive increased restricted and unrestricted income.
• Set trust and statutory income targets and oversee income forecasting for capital and revenue, keeping the Head of Fundraising abreast of performance against target.
• Lead on developing and overseeing due diligence procedures for trust, statutory and major donor prospects to ensure staff follow due process.
• Share project information, budgets and statistics gathered for appeals with the wider fundraising and marketing team.
• Work with the Data Officer to ensure the database is maintained with accurate and consistent donor and prospect information in line with GDPR and related legislation

Requirements

• Extensive experience in a trust fundraising role in the charity sector and the process behind it.
• A demonstrable track record of income generation through personally securing six and seven figure gifts from grant-making trusts, foundations and statutory sources
• Experience of leading and delivering effective and practical fundraising strategies to include target setting, forecasting and income reporting
• An ability to think and act strategically to move forward complex donor relationships, understanding their needs and what motivates them
• Experience of working with and influencing senior leaders and peers within an organisation

Benefits

• Detailed 2-week induction programme for all new employees
• Access to our on-site inclusive gym, fitness classes and swimming pool
• Blue light discount scheme
• Benenden Health Care Membership – access to 24/7 GP, physiotherapy, medical treatments, mental health support including counselling service, cancer support, care planning and social care advice
• Access to a wide range of vocational programmes to support you in your job role
• Life Assurance (3x Annual base salary) subject to terms and conditions
• Cycle to work scheme
• Free on-site parking
• Paid Enhanced DBS

About Recruitment at Seashell

Our vision is for the children and young people in our care to be safe, happy and to achieve the best possible outcomes so that they are valued and valuable members of their communities.

Our Core Values are represented within the three ‘I’s’ – Integrity, Innovation, and Involvement. We value diversity and are committed to equal opportunities.

Disabled candidates who meet the minimum criteria on the person specification will be guaranteed an interview. We are an inclusive employer and welcome all applications.

This charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

We provide an environment that is safeguarded and as part of our safer recruitment policy, the successful candidate will be required to undergo an enhanced DBS check and full references will be taken.

Join ACT and help shape the future of Citizenship education

The Association for Citizenship Teaching (ACT) is the national subject association for Citizenship education. We support teachers, schools and education leaders through professional development, teaching resources, research and policy engagement to ensure every young person benefits from a high-quality Citizenship education.

This is an exciting time to join ACT. Following the Government's Curriculum and Assessment Review, Citizenship education is being strengthened across secondary education and introduced as a statutory subject in primary schools for the first time. ACT is working closely with government, education partners and schools to help shape this next chapter.

We're looking for a Membership and Communications Coordinator to join our small, friendly and collaborative team.

This varied role combines membership support, administration and digital communications. You'll be the first point of contact for many of our members, helping to deliver excellent customer service while supporting our communications across email, social media and our website.

What you'll be doing

• Supporting and retaining ACT members through excellent customer service
• Managing membership records and helping maintain our CRM database
• Coordinating email newsletters and member communications
• Drafting and publishing website and social media content
• Supporting marketing campaigns and membership growth
• Providing administrative support across communications, events and organisational projects
• Monitoring membership and engagement data to inform our work

About you

We're looking for someone who is:

• Friendly, organised and proactive
• An excellent communicator with strong written English
• Experienced in administration or customer service
• Confident using IT systems and databases
• Interested in communications, marketing and digital content
• Enthusiastic about supporting education and the work of a national charity

Why join ACT?

As a small charity, every member of our team makes a real difference. You'll have the opportunity to work with teachers, policymakers and education organisations across England while helping strengthen Citizenship education for thousands of young people.

We offer:

• Hybrid and flexible working
• 25 days annual leave plus bank holidays
• 6% employer pension contribution
• Employee Assistance Programme
• Salary sacrifice scheme
• A supportive, collaborative team with opportunities to develop your skills

We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace. If you require any adjustments during the recruitment process, we'd be happy to discuss these with you.

Business Improvement Executive
£32,250 - £34,750 per year
Fixed term (12 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

What the job involves
We’re looking for a Business Improvement Executive to join our Fundraising Directorate on a fixed term contract for 12 months. This role supports our fundraising teams by keeping core processes, data and performance tracking running smoothly, helping campaigns to be delivered efficiently and with a great supporter experience.

You’ll play a hands-on role in the day-to-day running of fundraising campaigns, helping to troubleshoot process or reporting issues, manage updates to performance tracking, and make sure changes are introduced with minimal disruption. Alongside this, you’ll work on a range of improvement projects that focus on finding more effective ways of working, improving existing processes and strengthening how we use data and platforms across the team.

Working closely with colleagues in Fundraising, Technology, Digital and Data, you’ll help review and improve internal and third-party processes, advise on new data management approaches, and support the effective and consistent use of our fundraising platforms and systems. You’ll also be involved in ad-hoc analysis and reporting, as well as managing some recurring data processes that sit outside the core data function. Throughout everything you do, you’ll help ensure our data is accurate, well managed and handled in line with data protection requirements, supporting the Mass Fundraising team to continue its strong income growth and ambitious strategic goals.

What we want from you
We’re looking for a Business Improvement Executive who is a natural problem solver who enjoys getting to the root of an issue and finding practical, workable solutions. You’ll bring a strong attention to detail and an analytical mindset, and you’re always looking for ways to improve how things are done. You’re quick to pick up new concepts, systems and technologies, and feel comfortable adapting to change.

Being a clear communicator, you’ll enjoy working with a wide range of people and priorities, and you’re able to explain more technical ideas in a way that makes sense to non-technical audiences. You’re happy working with data and using Excel as part of your day-to-day role. Experience with tools such as Power Query would be useful but isn’t essential. You’ll also either have some working knowledge of mass fundraising or be keen and able to build this understanding quickly by immersing yourself in a new area.

If you enjoy working with data, processes and people, and want to play a part in improving how our fundraising campaigns are delivered, this could be the role for you! 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition. 

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application, via the link. 

Got a question? Please let us know if you have any accessibility requirements or questions – please visit our website via the link, we’re here to help: 

The closing date is Sunday 23rd August 2026.  Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 7th September 2026.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.

Once a student is selected for participation and offered a university place, this postholder becomes their core anchor and primary REUK point of contact. This role oversees the entire student journey—from pre-departure preparation and arrival orientation to ongoing academic support, psychosocial wellbeing, community building on campus and monitoring of student outcomes.

The postholder will work alongside the newly created Education Pathways Universities Lead. While the Universities Lead focuses on institutional partnerships, you will focus on the student support side of the pathway: equipping university welcome groups to develop integration plans, pairing scholars with academic mentors (with support from REUK’s educational mentoring team), building a vibrant national student network, and providing hands-on casework escalation when complex issues arise.

This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be a versatile practitioner - equally skilled at designing cohort orientation programmes and delivering student workshops as you are at managing administrative workflows, tracking student outcomes, and delivering compassionate, individual casework support.

Role outcomes

1. Refugee Education Pathway students transition smoothly into UK higher education through comprehensive pre-departure guidance, arrival orientation, and holistic onboarding. To this end, key responsibilities include: 

• Serving as REUK’s primary point of contact for scholars in the months immediately preceding travel, delivering pre-departure briefings and managing expectation-setting.

• Supporting the Education Pathways Lead to recruit, select and match eligible students.

• Coordinating arrival logistics and initial orientation in close collaboration with partner universities and campus welcome groups.

• Establishing clear, trauma-informed onboarding protocols to help students adapt quickly to the academic and cultural environment of UK universities.

• Designing and delivering (in collaboration with young refugees who participated in the pilot pathway) high-quality orientation resources, toolkits, and interactive induction sessions tailored to the unique practical and psychosocial needs of newly arrived refugee students.

• Working alongside the Universities Lead to conduct campus visits to ensure scholars are safely settled and Welcome Groups are offering appropriate integration support

2. Scholars thrive academically, socially, and emotionally through tailored REUK-added support structures, mentorship, and peer networks. To this end, key responsibilities include: 

• Supporting the Universities Lead in training campus welcome groups (staff, student unions, and peer volunteers) and maintaining ongoing liaison to ensure high-quality local support.

• Overseeing REUK’s added-value support framework, including:

  • Sourcing, matching, and managing academic mentors for students on the programme;

  • Facilitating a vibrant, national network for education pathway students, organising regular in-person and online meet-ups and peer connections, as well as referrals to REUK’s refugee student leadership programme;

  • Providing occasional direct, high-level casework support and conflict resolution when complex student welfare, academic, or integration issues are escalated from universities to REUK.

• Fostering an empowering community environment that prioritises student agency, mental health, and long-term wellbeing throughout their studies.

3. Student support operations, cross-team coordination, safeguarding and administrative processes are managed efficiently and self-sufficiently. To this end, key responsibilities include: 

• Managing all student-facing administrative processes, communication channels, and record-keeping systems independently without junior administrative support. 

• Working in close alignment with the Universities Lead to ensure institutional arrangements and campus support delivery are fully synchronized.

• Maintaining robust safeguarding and data protection protocols across all student casework, communications, and interactions. 

• Liaising with external specialist organizations (e.g., legal advisors, healthcare providers, mental health services) when complex casework exceeds standard university support.

4. Student progress and outcomes are robustly evaluated and clearly communicated, contributing to programme learning and REUK’s wider mission. To this end, key responsibilities include: 

• Reporting directly to the Education Pathways Lead and Chief Executive on cohort wellbeing, retention rates, academic progress, and key student outcomes.

• Designing and implementing (with the support of REUK’s Research Manager) student feedback mechanisms, regular check-ins, and longitudinal evaluation frameworks to track scholar progression.

• Supporting grant reporting and contributing qualitative impact stories and student reflections for funders, communications and organisational learning.

• Working alongside the Youth Advocacy Manager to provide Education Pathways students opportunities to engage with our Refugee Changemakers team

• Feeding student-led insights and operational learning into REUK’s broader research, policy, and systemic change work to improve refugee education nationwide.

Person specification

Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:

• Student support and safeguarding: Proven track record of delivering direct support, pastoral care and complex casework for displaced young people or international/refugee students in higher education and supporting others to do the same.

• Training and resources: Experience designing and delivering transition, orientation, or onboarding programmes that support cross-cultural adaptation and academic readiness.

• Volunteering management: Strong experience in recruiting, training and supporting volunteers and volunteer groups (e.g., akin to academic mentors or campus welcome groups).

• Network and community building: Skills in facilitating student-led networks, organizing cohort events/meet-ups, and building inclusive peer-to-peer support spaces.

• Operational self-sufficiency and willingness to travel: High level of personal organization, ability to manage admin independently without junior support, and willingness to travel regularly across the UK.

• Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).

• Knowledge and understanding of refugee tertiary education and the needs of resettled refugees more broadly: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and internationally in first countries of asylum, as well as the support needed on resettlement to a third country.

• Student participation: Deep understanding of the principles of youth or student leadership and co-production, with the ability to embed these meaningfully across the education pathway 

• Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.

• Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to a variety of audiences.

About The Role
Every day at Alzheimer's Society, our employees and volunteers come together to help people affected by dementia face the future with help and hope.
From providing support and funding research to raising awareness and influencing change, every person plays an important part in our mission. But to make the biggest difference, we need our own people to feel supported, included and able to thrive.
Could you help create a culture where everyone feels heard, valued and able to make a difference?
As our Culture and Engagement Officer, you’ll help make that happen.
You’ll bring people together, listen to what matters to them and help turn their ideas into action. You’ll support our Employee Forum and Volunteer Advisory Panel, deliver engagement surveys and use insight to help shape the way we work.
Do you believe that the best organisations listen to their people? Are you motivated by creating positive change?
This is an opportunity to play a key role in strengthening our culture and helping bring our values to life. You’ll work with employees, volunteers, managers and leaders across the Society to create a more connected and inclusive organisation.
Location -You’ll work from home, with regular travel into London and occasional travel to meetings and events across the UK.

Interviews are provisionally scheduled to take place on the 9th September via MS Teams.

What you’ll do
What happens when people feel listened to? They feel valued, involved and ready to make a difference.
That’s where you come in.
You’ll help create opportunities for employees and volunteers to share their views and influence decisions. You’ll make sure their voices are heard and their feedback leads to action.
You’ll:

- Support and coordinate our Employee Forum and Volunteer Advisory Panel, helping these groups represent the views of employees and volunteers across the Society.
- Manage the annual election process, creating a positive and inclusive experience for everyone involved.
- Plan and deliver employee and volunteer engagement surveys, from gathering feedback to sharing findings and supporting action.
- Review feedback from different sources, identify key themes and share insights in a clear and engaging way.
- Write internal communications, including updates, briefings and intranet content.
- Help design and deliver activities that strengthen our culture and bring our values to life.
- Build trusted relationships with employees, volunteers, managers and senior leaders.
- Manage your workload, balance priorities and deliver work that supports our wider goals.
- Champion inclusion and support volunteering, helping everyone feel respected, valued and able to contribute.

About you
Are you someone who believes that listening can lead to better decisions?
You’ll enjoy working with people, understanding different perspectives and finding ways to make things better. You’ll be organised, curious and enjoy bringing people together around a shared purpose.
You don’t need to have followed one particular career path. What matters is how you use your skills, build relationships and create positive change.
We’re looking for someone who can bring:

- The ability to support or coordinate groups such as employee forums, advisory groups, leadership groups or other representative groups.
- The ability to manage surveys or other ways of gathering feedback, from collecting responses and analysing results to sharing findings with different audiences.
- A proactive approach, with the confidence to take ownership, suggest improvements and work collaboratively to make them happen.
- Strong organisational skills, with the ability to manage different priorities, meet deadlines and keep work on track.
- Strong analytical and writing skills, with the ability to understand information, identify key messages and share clear recommendations.

Above all, you’ll share our values. You’ll be determined to make a difference, believe we are better together and approach your work with compassion.
We know that no one will meet every requirement. If this role feels like the right opportunity for you, and you believe you could make a difference, we’d love to hear from you.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ