About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website:
Job Location: London (Hybrid)
Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.
Our London office is based in The Foundry, a vibrant and eco-conscious workspace near Vauxhall and Oval stations. You’ll be based in a dynamic, purpose‑driven workspace designed to support collaboration and innovation. The Foundry offers excellent on‑site facilities, including a vegan café and a programme of monthly events, workshops, and networking opportunities with other charities and NGOs based in the building. With its welcoming, inclusive environment, The Foundry is a place where people come together to work, connect, and drive meaningful change every day.
About the role:
The Digital Content Manager will provide leadership and strategic direction for all of Concern’s digital content.
The role’s overriding objective is to create a positive and engaging online experience for Concern’s digital audiences while maintaining a focus on content that increases awareness, income and brand loyalty.
Acting as the organisation's champion for content marketing, the post holder will not only drive donations, but design meaningful digital experiences that bring supporters closer to the impact their contribution has.
The role involves managing complex demands from across the organisation as well as being responsible for output and managing risk. As one of the organisation’s lead digital copywriters, they ensure all content is of the highest quality and meets our strategic objectives. They are also an expert in digital content management and accessibility best practise, ensuring the website is maintained according to the highest digital standards.
The role also involves daily liaison and negotiation with a multitude of internal stakeholders in the UK, Ireland and the US, as well as external stakeholders including content creators, designers and developers among others.
About You:
You’re an experienced digital content professional with a strong track record of writing, editing and quality‑assuring clear, accurate and accessible content. You understand tone, brand consistency and user needs, and you know how to shape content that performs.
You’re confident working across multiple CMS platforms including Drupal, and you bring solid technical knowledge of SEO and digital optimisation, web usability and audience behavior.
Highly organised and calm under pressure, you manage workflows, deadlines and competing priorities with ease. You collaborate well, build strong relationships and handle stakeholders with professionalism, flexibility and integrity.
You’re adaptable, curious about evolving digital trends, and motivated by meaningful work, with a interest in development and humanitarian issues.
To view the full job description and person specification, please click on the link below to download the document.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
HOW TO APPLY
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 19th July 2026.
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB6
London: £43,250- £48,055, based on full time hours (35 hours per week)
New employees typically start at the beginning of their pay band.
We are looking for someone who can start end of September to allow a handover before the current postholder begins maternity leave.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
Registered Charity
51 - 100
Our mission is to permanently transform the lives of people living in extreme poverty, tackling its root causes and building resilience.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Full-time, permanent
Hours: Full-time
Reports to: Chair; Board of Directors
Location: Hackney
Salary: £50,000-60,000 depending on experience.
Pension: HSoF participates in the National Employment Savings Trust (NEST) pension scheme and contributes 3%.
Benefits: 25 days’ annual leave plus bank holidays, free onsite lunches .
Probation period: Six months.
About Hackney School of Food
Hackney School of Food is an award-winning food education hub based in the grounds of Mandeville Primary School in Clapton, East London. Through our teaching kitchen and educational garden, we help children, families and communities build the skills, confidence and knowledge to grow, cook and eat good food.
Each year, we welcome more than 10,000 visits to our kitchen and garden, delivering curriculum programmes for schools alongside community cooking courses, gardening projects, holiday clubs, corporate volunteering and public events. Since becoming a Community Interest Company (CIC) in 2023, we have expanded our facilities, strengthened our governance and built a strong reputation as a leader in food education.
We're now looking for an exceptional Managing Director to build on these strong foundations and lead Hackney School of Food through its next phase of growth and impact.
About the role
Reporting to the Board of Directors, the Managing Director (MD) will provide both strategic and operational leadership, ensuring the organisation delivers its mission while remaining financially resilient, well-governed and responsive to the needs of the communities it serves.
The Managing Director is responsible for all aspects of the organisation, including strategy, income generation, finance, governance, partnerships, programme delivery and people leadership. Working closely with a small, committed team and an engaged Board, they will build on strong foundations to grow Hackney School of Food's impact, reach and long-term sustainability.
This is a varied, hands-on leadership role for someone who enjoys balancing big-picture thinking with practical delivery. One day you may be developing a new partnership, meeting a prospective funder or working with the Board on future strategy; the next you could be supporting the team, welcoming visitors to the garden or solving day-to-day operational challenges.
Key priorities
In your first 12 months you will:
-
Build on Hackney School of Food's strong foundations to deliver the next phase of our strategy and growth.
-
Increase and diversify income through fundraising, partnerships and commercial opportunities to strengthen long-term sustainability.
-
Lead, support and develop a small, ambitious team, fostering a positive and inclusive culture where people can thrive.
-
Strengthen relationships with funders, partners and local businesses, helping Hackney School of Food deepen its impact.
-
Work closely with the Board to embed strong governance, organisational systems and long-term planning for the future.
Key Responsibilities
Strategic Leadership
-
Provide overall leadership and strategic direction for Hackney School of Food, ensuring delivery of its mission, vision and long-term objectives.
-
Lead the development and implementation of Hackney School of Food's annual business plan and organisational priorities.
-
Work with the Board to evolve organisational strategy, identify opportunities, manage risks and support sustainable growth.
-
Monitor, report on and respond to organisational performance against agreed objectives and impact measures.
-
Champion Hackney School of Food externally, strengthening its profile and influence.
Financial sustainability and income generation
-
Oversee organisational budgeting, financial planning, forecasting and cashflow management, working closely with the Treasurer and accountant.
-
Lead income generation across the organisation, including trusts and foundations, corporate partnerships, sponsorship and earned income.
-
Build and maintain strong relationships with funders, sponsors and strategic partners.
-
Ensure all funding commitments are met, including grant reporting, monitoring and evaluation requirements.
-
Identify new opportunities to diversify income and strengthen long-term financial sustainability.
Partnerships & External Relations
-
Act as the main point of contact for HSoF’s key partners, LEAP Federation and Chefs in Schools to ensure the partnerships are effective and positive.
-
Build and maintain strong relationships with other key stakeholders, including local authorities, funders and sponsors.
-
Represent Hackney School of Food at meetings, events, and public forums.
-
Champion the value of food education and contribute to wider local and national conversations.
-
Ensure programmes remain responsive to community needs through ongoing engagement and consultation.
Governance and public benefit
-
Ensure the organisation operates in line with its CIC objectives and delivers clear public benefit.
-
Support the Board of Directors to fulfil its governance responsibilities through high-quality reporting, planning and decision-making.
-
Prepare Board papers, reports and agendas, ensuring timely and accurate information is available to support effective governance.
-
Oversee and report on organisational performance to the Board of Directors quarterly.
-
Act as the primary link between the Board and the operational team.
-
Maintain effective governance, delegated authority and accountability frameworks.
-
Support the Board in meeting all statutory and regulatory obligations relating to the CIC.
People, Culture and safeguarding
-
Provide leadership to a small core team (currently c.4 employees), directly managing staff and fostering a positive, inclusive culture.
-
Provide oversight and support for a wider network of approx. 15 freelance contractors to ensure consistently high-quality delivery.
-
Lead recruitment, induction, performance management and professional development in line with safer recruitment and equality principles.
-
Ensure effective organisational structures, clear roles, and performance accountability.
-
Oversee HR processes including appraisals, performance management, and professional development.
-
Act as Designated Safeguarding Lead, embedding safeguarding throughout the organisation maintaining compliance with all relevant requirements.
-
Develop organisational systems, policies and practices that support an inclusive, high-performing workplace.
Risk Management & Compliance
-
Maintain and regularly review the organisational Risk Register and report key risks and mitigations to the Board.
-
Oversee organisational policies, procedures and continuous improvement, ensuring policies and legal requirements are up to date, clearly communicated and embedded across the organisation.
-
Ensure compliance with employment law, health and safety, safeguarding, GDPR and other relevant legislation.
Personal specification
Essential experience
-
Senior leadership experience with responsibility for organisational performance and accountability.
-
Experience securing income through fundraising, partnerships and/or commercial activity.
-
Experience of financial leadership, including budget setting, forecasting and cashflow oversight.
-
Experience working closely with a Board, Trustees or governing body to translate strategic vision into operational delivery.
-
Experience building and managing successful partnerships with funders, businesses and community stakeholders.
-
Experience in managing and motivating a team, creating a positive and inclusive workplace culture.
-
Experience of governance, compliance and organisational risk management.
-
Experience of safeguarding within an education, youth or community context.
-
Excellent organisational skills, with the ability to prioritise competing demands, make sound decisions and remain resilient in a resource-constrained environment.
Essential skills and attributes
-
Passion for Hackney School of Food's mission and the role of food education in improving health, wellbeing and community connection.
-
Strategic thinker who is equally comfortable with hands-on operational leadership.
-
Entrepreneurial, resourceful and committed to building long-term financial sustainability and identifying growth opportunities.
-
Ability to lead a team through change with sensitivity, clarity and kindness.
-
Strong communicator with excellent relationship-building skills.
-
Confident decision-maker with a high level of personal accountability.
-
Committed to equity, inclusion and community-led practice.
Desirable
-
Experience working within a Community Interest Company (CIC), social enterprise or charity.
-
Knowledge of Hackney, its communities and local stakeholder landscape.
-
Experience of working in food education, community food, gardening, environmental education or a related field.
-
Experience reviewing and managing contracts, service agreements or other legal documentation.
An inclusive workplace
We know that diverse teams make stronger organisations and are committed to building a workforce that reflects the communities we serve. We are committed to fair and inclusive recruitment and will consider all qualified applicants regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We particularly encourage applications from people who are under-represented in our sector and in leadership roles, including people from the global majority and those whose lived experience brings valuable perspectives from the communities we serve. We also welcome applications from people who live in Hackney or East London.
How to apply
The deadline to apply is Monday 20 July at 9am. Please apply by filling out this application form.
You'll find the link to the application form on our Recruitment Pack which provides more information.
Stage 1: A one-hour online interview with the Senior Team and Board (24 July)
Stage 2: On-site interview at Hackney School of Food (30 July), including a short presentation.
We may also invite the preferred candidate to an informal meeting with the wider team and Board before making a final appointment.
The successful applicant will need to pass an enhanced DBS check and provide two suitable references.
We may close the application window earlier if we are inundated with applications, so please don't wait to apply.
If you have any questions about the role or your suitability, please feel free to get in touch with us. You will find a Recruitment pack and email address to contact via our website.
The client requests no contact from agencies or media sales.