Caseworker NOVA Scotland

For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving. 

Our people are at the heart of everything we do. We are looking for individuals who embody our values and bring them to life every day: Vibrant, Compassionate, Empowering, Trustworthy and Collaborative.

Brief role description

NOVA Scotland supports veterans involved in the criminal justice system to stabilise their lives, address factors contributing to offending, move towards a crime-free life and progress towards employment, volunteering, education or training. The Caseworker will provide practical, emotional and trauma-informed support to a caseload of veterans across the justice pathway, working with partners to achieve lasting, measurable change. The postholder will build local relationships and referral routes across West Central Scotland and contribute to wider stakeholder engagement when required.

Who we're looking for

We are looking for someone with experience of providing effective one-to-one support, mentoring, coaching or casework to people facing complex challenges. You will be confident building positive, professional relationships, engaging people in a respectful and non-judgemental way and helping them identify and achieve their goals.

The successful candidate will be committed to supporting individuals to progress towards employment, volunteering, education or training. They will have strong communication, organisational and IT skills, be able to manage accurate records and work effectively both independently and as part of a team. An understanding of veterans' needs, safeguarding possibilities and trauma-informed approaches is also essential.

The ideal candidate will have experience of supporting people with convictions or knowledge of the Scottish criminal justice system, alongside familiarity with case management and assessment tools such as Salesforce or the Justice Star. In addition, ideal candidates will hold a relevant qualification in advice and guidance, social care or criminal justice.

Interested? Want to know more about the Charity? Check out our website.

Eager to know more about the role? Have a look at the Job Description. 

What's in it for you? Check out our Benefits.

Have we convinced you to apply? If so, submit your CV and Covering Letter by Wednesday, 9 December 2026.

Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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