Permanent Operations Jobs

Are you seeking an opportunity to work for an organization that is focused on our impact on the environment and building a sustainable economy for everyone?

Closing Date: Wednesday 19th May 2024.

Location(s): Hybrid/Remote (US, UK or Europe)

Salary Range: USD$80,090- USD$111,000 - Final offer amount depends on multiple factors such as candidates experience and expertise, geographic location, total compensation, and market data.
 

Who we are

At CDP, we are on a mission to solve our planet’s biggest environmental challenges: climate change, water scarcity and deforestation. We believe you can’t manage what you don’t measure – so we run the world’s largest environmental disclosure system. For the past two decades, our team has worked tirelessly to create a thriving economy that works for people and planet in the long term – we accomplish this by engaging the global actors who wield the greatest influence in driving environmental change: companies, cities, governments, and the capital markets.

CDP’s cascading global impact is powered by our tight-knit team of smart, savvy, curious and committed individuals, who share a common passion for creating a sustainable future. It is our people who make our work possible. And we provide our people with a working environment that empowers each individual to reach their full potential: one that is committed to equity; one that provides equal access for growth and development; and one that supports each individual throughout the full employee life cycle. Follow us @CDP to find out more. 

Job Purpose & Background: 

CDP’s development team is ambitious, dynamic and at the heart of everything CDP does. As a Senior Manager, Philanthropy, you will focus on developing and managing strategic, high-value relationships with Trusts and Foundations. The Senior Manager will play a key role in developing and implementing a global fundraising strategy at a key time of organizational growth. Reporting directly to CDPs Head of Philanthropy, you are an independent thinker who can help grow and sustain grant funding from Trusts and Foundations.

You are the kind of person who gets out from behind your desk to meet people, influence and achieve long lasting, mutually beneficial relationships. You’ll need to be determined, tenacious and focused on results.

Who you are

• Must reside and be eligible to work in the locations stipulated above.
• You have a proven ability to build and manage philanthropic donor income streams, maximising the value of existing and prospective supporters.
• You have a proven track record of relationship building to secure grants at seven figure and above level. 

• You have 5 or more years of fundraising experience, preferably with Foundations or High Net-Worth Individuals.
• You are able to understand diverse donor motivations and deliver a bespoke relationship to meet these and have demonstrable skill in adapting written and verbal communications for a philanthropy audience. 

• You have excellent face to face, interpersonal, negotiating and persuasive skills. 

• You are an effective communicator.
• You are confident working with senior stakeholders internally and externally, using tact and diplomacy. 

• You have extensive experience of bespoke proposal and report writing for a philanthropy audience. 

• You have excellent attention to detail, ability to analyse and prepare budgets. You are organised and methodical approach to plan and deliver against a varied workload, managing competing priorities under your own initiative and to strict deadlines.
• Experienced in working as part of a global team

Your day-to-day

You will support the execution of CDPs philanthropic fundraising strategy. 

You will manage a portfolio of strategic, high-value donors, building strong relationships and implementing creative solicitation plans to maximise donor engagement and income.

You will research, develop and secure funding from new donors, with a strong focus on funders with a potential to give 7-8 figure grants. 

You will develop an excellent knowledge of CDP’s work, liaise with colleagues to prepare and present high-quality information such as tailored presentations and proposals for the donor. 

You will build excellent external working relationships at all levels with donors, their staff and networks in order to directly influence their decisions.

You will build excellent internal working relationships to engage staff at all levels in supporting donor stewardship to manage prospective and existing donors effectively.

Before you apply

We’ll only use the information you provide to process your application. For more details on how we use your information, see our applicant’s privacy notice. By uploading your CV and covering letter, you are permitting CDP to use the information you have provided for recruitment purposes. 

How to apply:

Please submit your CV and a covering letter setting out how you meet the required skills and experience, which should be no more than two pages. We will be reviewing applications on a rolling basis. We are looking for the successful candidate to start as soon as possible.

You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Team Manager.

Holder House is set in the leafy neighbourhood of Abingdon and provides care and support to 14 people from 18+ living with, and recovering from, enduring mental health issues. The Team Manager reports to and will be supported by the Registered Manager. 

As well as ensuring the quality of service and support provided to people who use our services, you will line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety. We’re currently working towards being awarded ‘Outstanding’ at our next CQC inspection and you will play an integral part in helping us to achieve this.

Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being outcome driven and able to lead by example using your firm but inclusive management style. You’re open and encouraging too and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential as we offer an extensive induction and training programme for managers.

The service operates two sleep-ins per night (paid at £70.47 per 9-hour sleep-in) and an on-call rota (paid at £18.00) to cover a sleep-in/day shift in the event of absence – applicants should be flexible and available to cover sleep-ins and fill in on the on-call rota where needed.

This is a permanent full time role requiring the post holder to work 37.5 hours per week. 

To apply, please click the apply button, to visit our website and send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.

We are delighted to be working in partnership with The Highbury Centre to recruit an enthusiastic and organised General Manager to lead their friendly team. 

Establishing its roots in 1893, The Highbury Centre stands as a beacon of warmth and welcome in North London, extending its arms to foreign and home missionaries, Christian workers, and friends from all walks of life. Embracing the rich tapestry of the Protestant Evangelical tradition, it not only offers comfortable accommodation but also serves as a nurturing hub for gatherings and conferences. In addition, The Highbury Centre also oversees an associated property.

The Highbury Centre is now looking for a General Manager (GM). As GM, you'll take on a role where your caring and supportive nature shines through, fostering an environment where staff feel valued and empowered. 

With a background in hospitality and operations, you'll instill confidence and motivation in your team members. Ensuring a warm Christian welcome for our guests, alongside your dedication to overseeing the day-to-day operations of the centre and associate property. 

We are looking for a GM with a compassionate leadership style, who will not only nurture the well-being of our staff but also contribute to creating a culture of positivity and excellence within our centre.

The successful candidate must be able to demonstrate:

• Experience in managing a guest house with an understanding of legal and regulatory responsibilities
• Enthusiastic with excellent interpersonal skills
• Quality leadership, able to work cooperatively, motivate and negotiate effectively
• Financially literate

In addition to your salary, you will be provided with a charming two-story apartment featuring two bedrooms. A third bedroom can be provided if needed. The apartment boasts a spacious garden, complete with a play area, offering an ideal accommodation solution in London suitable for both individuals and families. Bills also included. 

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with the Evangelical Basis of Faith.

Closing date for applications: 19th May 2024.However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.

A note from Charisma

Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisation.

Responsible for corporate hospitality, the Administrator will provide excellent in-person customer care for visitors to the organisation’s central London Hub and act a first point of contact via the organisation’s in-bound telephone hunt groups.

Working in support of the Office & Facilities Manager, you will ensure the implementation of the organisation’s health and safety procedures on daily basis and contribute more generally to the management and maintenance tasks of the Hub and the broader Crane Grove estate.

Dynamic and able to contribute either independently or as part of a team, you will work with a hands-on approach to establish and help maintain the systems needed to propel the organisation forward.

You will also assist the Engagement & Communications department with ongoing outreach projects, by contributing to periodic fundraising fulfilment tasks related to appeals mailings, and by supporting outward-bound telephone campaign tasks.

Your knowledge, flexibility, energy, and professionalism will place you at the heart of the team making you a vital component in the organisation’s continuing success. 

ob Purpose: London Met Students’ Union (LMSU), a registered charity and company, has been enhancing its processes and procedures to professionalise its approach to finances and day-to-day operations over the past year. This role is pivotal in ensuring that all our work meets the standards expected of a charity. It involves supporting the financial administration of the Students’ Union, managing student receptionist staff, and providing administrative support to the union and Senior Leadership Team. 

Main Duties and Responsibilities: 

Management and Supervision: 

• Line manage direct reports and monitor their workload to ensure adequate staffing levels. 

• Recruit and manage student staff and volunteers for union projects, events, and campaigns. 

• Maintain regular feedback channels with direct reports and conduct performance reviews in line with HR policies. 

Finance: 

• Assist the Finance and Operations Manager in the efficient running of the Finance department. 

• Ensure accurate processing of sales ledger and purchase ledger transactions. 

• Assist with payment runs, monthly payroll processing, and various reconciliations. 

• Support the Finance and Operations Manager in annual audit and budget preparation. 

Income Generation: 

• Identify income opportunities and oversee sales responsibilities of student receptionists. 

• Ensure student receptionists achieve income generation targets. 

Operational Responsibilities: 

• Set up work email accounts for new starters and maintain contact details for all staff and officers. 

• Assist in gathering required documentation from new starters and manage union storage space. 

• Provide administrative support to senior management as needed. 

Training: 

• Lead training planning for student receptionists to ensure understanding of union opportunities. 

• Support other staff training requirements as directed by the Finance and Operations Manager. 

How to apply: 

For the full job description & application form visit our website.

Deadline for applications: Thursday 9th of May at 5pm 

Interviews will take place Tuesday 21st and /or Wednesday 22nd of May 2024 

Start date: TBC 

Director of Small Charity

Are you passionate about building community strength and resilience?  Interested in managing a small charity with big ambitions?

We are looking for community-focused person, with vision, skills and enthusiasm to become the first Director of our small charity and help to deliver our ambitious plans. Our Roehampton is a registered charitable company that is embarking on an exciting period of development to establish itself as a community-led anchor organisation for Roehampton in the London Borough of Wandsworth.

You could be someone who’s managed a community organisation before or has experience of managing projects in a community setting and now wants to take on a leadership role.  The successful candidate will have proven community development and engagement skills as well as be able to work strategically to lead and support the development of the charity;  you will be equally comfortable supporting a group of residents with ideas for a new activity, hosting a meeting of the Roehampton Network and liaising with local authority or health partners on strategic matters. You will have experience of staff and/or volunteer management and have the organisational skills to ensure Our Roehampton runs as a safe, legally compliant organisation. You’ll have a track record of embedding equality, diversity and inclusion understanding into your work.

Given Our Roehampton is a place-based anchor organisation, we are looking for someone willing to work locally most of the time so you can really understand the area and develop strong relationships. 

The Job Pack contains the Role Descripton and Person Specifiction plus a Background and Context.The Pack also has contact details if you have questions or would like further information about the role, as well as how to book up for one of our Visit Sessions.  These have been so you can come and meet us and see where we are. 

These are on:

Friday 26 April 3pm - 5pm  and Thursday 2 May 10am – 12 noon 

To apply you'll need to send via Quick Apply the following:

• your CV, including details of two referees 

• a covering letter (no more than 2 pages, outlining how you meet the Person Specification criteria 1-11 that will be assessed at application) 

Deadline for applications 10am on Wed 8 May 

Please note that interviews are scheduled for Wed 15 May 

Age UK Sutton are looking to hire an experienced manager who has a background or interest in community delivered health services.

At our independent charity based in London Borough of Sutton, the Head of Health Services will lead on and develop Age UK Sutton's community health commissions including; our Hospital Discharge service which provides practical support to older people in the first days and weeks after discharge from a hospital admittance; Dementia Peer and Practical support service, delivering information, advice, peer support and some practical support to those living with or affected by Dementia; and the innovative Older Person's Mental Health Peer Support service operating in partnership with Sutton's Community Mental Health services and South West London Mental Health Services.

The Head of Health Services will have delivery objectives to achieve with their operational team, with current direct line management of 9 staff over 3 services and have strategic development opportunities to deliver excellent services to the older population in London Borough of Sutton.

The Head of Health Services will be an integral part of Age UK Sutton's Leadership team, with overarching responsibility for keeping our vision to make Sutton an Age Friendly place to live, at the centre of all what we do.

For more information of the operational duties and responsibilities of the role along with the person specification, please download the full Job Pack below.

We welcome informal discussions about the role and are happy to answer any questions you may have before applying, but will not impact decision making for selection of the candidate. 

Please note that CVs not accompanied by a covering letter will not be considered.

This role is being advertised on a rolling basis, meaning that if we find a suitable candidate before the final closing date, we may close this advertisement early.  We will review applications as they are received and will invite suitable candidates to interview – you will be contacted to gather your availability should this apply. 

We strive to make our recruitment process fully accessible to all applications and anyone who may require additional support or reasonable adjustments – see more here. If you would like to discuss anything with us, including the opportunity for extra time to apply to this role, please contact us. This will not adversely affect your chances of being shortlisted or invited to interview.

Final closing date for applications: Sunday 12th May 2024

About the role

£18,975 for 22 hours, FTE salary is £31,051

In this varied and rewarding role you will develop and coordinate our team of volunteers and Sessional Workers (zero hours youth workers).  You will be instrumental in defining our volunteer strategy moving forward and identify other participation opportunities such as work experience placements, university placements, internships and apprenticeships.

You will also help develop internal engagement activities and participate in external awareness raising and fundraising activities, to support both volunteering and fundraising.

This role is for 22 hours per week, which will ideally be worked over 4 days.   There is the option of hybrid working.   We provide a surrey wide service, so the successful applicant will be willing to travel across the county to meet volunteers and sessionals as  well as participate in engagement opportunities.

Key responsibilities

Full duties are included in the job outline, key responsibilities include:

• To coordinate the recruitment and induction process for volunteers and sessional workers.
• To coordinate, develop and deliver appropriate induction, training and supervision activities.
• To act as a central point of contact for volunteers and sessional workers
• To embed good practice in every aspect of the volunteer & sessional worker journey.
• To develop and manage partnerships with external stakeholders including Universities/volunteering hubs, local businesses and community groups to encourage a range of opportunities.
• To organise and attend community events and organise recruitment workshops and talks, across the county.
• To support the HR Manager by organising engagement activities and forums for our own staff, sessionals, volunteers and other stakeholders.
• To undertake ad hoc work for our fundraising function, to support our community fundraising efforts.
• To coordinate sessional work opportunities.

About you

You must:

• Have proven experience of recruiting and managing volunteers
• Have experience delivering information or training
• Have experience with having difficult conversations with volunteers or workers
• Have experience of working across different teams, networking and developing links with other agencies
• Be an effective communicator, with strong written communication skills
• Be able to multi-task, plan a workload, set priorities and manage time effectively, working without direct supervision
• Have a good professional knowledge of standard Microsoft packages and databases
• Ideally, have a driving license and use of own vehicle. Mileage expenses are paid.

About us

Action for Carers Surrey has a vision ‘that every unpaid carer in Surrey is heard, valued and supported.’ We are a committed, local charity determined to make a difference to young and adult carers across Surrey.

Our values are Focus, Inclusion, Respect and Excellence.  By keeping to our values, we are able to provide an innovative, high quality and compassionate service to carers in every community in Surrey, making a real difference to their wellbeing.

We offer our staff a friendly, supportive, flexible workplace and are committed to welcoming applicants from a wide range of backgrounds as well as supporting staff who have their own caring responsibilities. To this end, we offer staff a weeks paid carers leave.  We also provide a generous holiday entitlement, starting at 28 days plus bank holidays, an employee assistance programme, pension and opportunities for development and training.

Head of Housing and Community Projects

Location: Chorley, other venues around Lancashire and virtual meetings (hybrid working approach)

Salary: £43,000 - £46,000 – salary based on a 35-hour working week (pro rata based on hours agreed). Salary commensurate with experience.

Lancashire Mind is an independent mental health charity, delivering our impactful strategy that has been co-created with the people of Lancashire. We reach over 10,000 people each year - connecting, supporting and changing minds.

We’re an active member of the national Mind Federation, linking us with over 100 other local Mind organisations across England and Wales, providing excellent opportunities for good practice sharing and partnership working.

Our purpose is to support people in Lancashire to achieve the best mental health and wellbeing possible.

In this new, exciting and challenging role, we are seeking an inspirational leader who will take responsibility for strategically overseeing our growing housing offer, whilst providing oversight to our adult focused community engagement projects. There is significant synergy between these two services and the Head of Housing and Community Projects will have a responsibility to drive growth, impact and continuous improvement. Each service will be headed up by service leads (line managed by this role), who subsequently oversee a growing workforce of 13 team members.

In this newly created role, you will use your housing knowledge and project management expertise to explore and realise the potential of the tenancy management and community engagement projects services. Both service areas can be challenging but make a life-changing difference to those we support and the wider organisation.

Deadline: 12noon on 3rd May 2024

Interviews: Wednesday 8th and Friday 10th May 2024

Do you want to make a genuine difference to the lives of dogs across the country? Are you looking for a contact centre role that measures success on service rather than sales?

Customer Support Centre Advisors are the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public.

About this job: 

As a Customer Support Centre Advisor, you’ll: 

• Provide the best customer service with every interaction.
• Liaise regularly with colleagues in the support centre, our network of rehoming centres and our London offices.
• Respond sensitively and efficiently to all calls, following our set policies, procedures, and guidelines.

About you: 

The successful candidate will have excellent frontline enquiry and/or customer services in a high demand customer service environment as part of a team. Resilient, proactive and self-confident, you will have experience in managing sensitive situations appropriately. 

About Dogs Trust: 

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About the team:

The Customer Support Centre is multi-channelled, with a mixture of inbound, outbound and email traffic which receives calls and emails for our network of 21 rehoming centres in the UK. The Customer Support Centre also receives calls for several dedicated hotlines in the organisation along with making outbound post adoption support calls. The role will involve delivering exceptional customer service on every interaction for all sorts of queries coming into the organisation.

What you need to know:

Normal hours in this role are 37.5 per week, our national Customer Support Centre is open from 8am-8pm Monday to Friday and 8.30am-5pm on weekends and bank holidays. Due to the nature of our operation, you will be required to work every other weekend (2 weekends per month) with some bank holiday work required.

The role is based in the Manchester Rehoming Centre with hybrid working. The successful candidate will be required to work two days a week at our Manchester office (M34 3SG) and three days remotely. Some UK travel may be required as and when needed.

Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust.  We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us.

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.

You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.

You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.

We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.   

There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.

An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.

Staff benefits include free shuttle bus, and more… Read more below

Role Requirements

 As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.

You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children’s needs here at The Children’s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include: free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offender’s

We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.

NHS Covid Pass

The Children’s Trust has a duty of care to minimise the risk of all infectious diseases to the vulnerable and extremely vulnerable children and young people in our care, as well as our employees and volunteers. As a result, we require staff to provide a valid NHS Covid Pass (or proof of Covid vaccinations or medical exemption) for all roles at Tadworth Court and in the Brain Injury Community Service. We also expect staff to have taken or be willing to take relevant immunisations required by the role to protect them against infectious diseases, (unless you are medically exempt).

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

This new role will lead on Platform’s People and Process functions as we progress through the next stage of our exciting restructure process.

We are a flat-structured organisation that makes decisions collectively. We are currently developing and designing a new organisational structure based on sociocracy where staff are supported to work more collectively and strategically across our seven programs. 

The focus of this role will be on transforming and strengthening our HR systems and processes to centre compassion, care and liberation. As well as delivering the day-to-day HR functions within our small organisation, this role will lead on the long-term design and implementation of a People Strategy and a Learning and Development Strategy, supporting our staff to develop their own roles while growing as a team within our new structure. Key priorities for this work will be:

• Leading a review of recruitment practices, with a particular focus on equity and anti-oppression

• Leading a review of our line management practices and processes

• Supporting the review of our Socially Just Waging System policy

This role will sit within our new ‘Resourcing Circle’ - working with the Finance and Fundraising staff and liaising with our Board of Trustees.

We are looking for someone passionate about radical HR practices, who is excited to help us develop a structure that empowers and adequately resources our team to deliver their work.

Details:

Hours: 4 days: 32 hours per week based on a 40 hour week, flexible hours possible.

Contract: Permanent, subject to 6 months probation.

Salary: Baseline salary as of March 2024 is £42,248 pro rata  (£33,791 at 4 days a week) and is subject to Platform’s Socially Just Waging System.

Location: Oxford House, Derbyshire Street, London, E2 6HG, but remote working is possible. Most Platform staff are supported to work from home most of the time, but all permanent members of staff are expected to attend in-person monthly meetings, and other in-person meetings when required. 

Responsible to: Management Group, Trustees (in conjunction with the Treasurer)

Duties and responsibilities:

People work

• Working within the Resourcing circle to manage all aspects of our People work

• Leading the development of a People Strategy, Wellbeing Strategy and Learning and Development Strategy

• Managing recruitment, selection and contracting

• Managing all employee on and off boarding procedures ensuring the company meets its statutory obligations and delivers an effective probationary process

• In collaboration with line managers, developing and managing performance appraisals, probationary reviews and annual reviews

• Providing necessary HR administration and remaining up to date on employment legislation (training provided) ensuring that any changes are communicated in a clear and timely manner

• Developing and managing our organisational policies and procedures in line with Platform’s values

• Support the Fundraising and Finance Manager in a collaborative review and redesign process of our Socially Just Waging System 

• Leading a collaborative review of our line management process and overseeing its implementation

Culture and wellbeing

• Coordinating the anti-oppression working group, and bottom-lining the development, delivery and monitoring of the anti-oppression strategy

• Managing individual and team development and training

• Supporting and maintaining a culture of care, compassion and liberation in Platform where team members can thrive and achieve personal development

• Maintaining safe working environments for staff and volunteers in line with our policies and procedures

• Providing an additional point for pastoral care for staff

Operational support and office management

• Provide general operational coordination to the staff team on a day to day basis.

• Manage the office, ensuring everyone has the supplies and equipment they need, the post is well managed, and the office is well organised and safe

• Liaise with our IT consultants to manage assets and IT needs/processes

• Lead and manage our organisational systems and processes

Board of Directors

• Prepare reports for the board meetings and subgroup meetings, providing advice and recommendations where necessary.

• Attend board meetings and subgroup meetings (involves a few hours of work in the evening, outside normal working hours, which you’ll be able to claim back).

Collective organisational management

• Pro-actively participate in sociocratic, consensus decision making in our team meetings, contributing to the general strategic development of Platform.

• Participate in line management processes, including line management of colleagues after probationary period

• Active participation and collaboration in Platform’s restructure process, including development of roles, circles and teams

Any other reasonable requests made by the Platform staff team, Management Group and/or Trustees.

Person Specification:

Outlined below is our understanding of the skills, experience and knowledge that would be beneficial in the role of People and Process Manager. We define this as skills, knowledge and experiences, whether in paid work, volunteering or through your lived experience.

We welcome people to apply even if they do not meet all of the criteria: we are very aware that people, in particular those who are racialised and/or otherwise minoritised may not have had formal opportunities to demonstrate their skills and competence. 

Please do get in touch if you have any questions or want more information about the role.

Essential

1. Commitment to Platform’s vision, values and principles, in particular a strong commitment to anti-oppression, wellbeing, compassion and care as it relates to HR practices

2. Experience (2 years or more) in People (Human Resources) Management

3. Experience of designing and implementing HR policies and processes that actively counteract disableism, classism and racism

4. Knowledge and interest in progressive HR policies and procedures, for example alternative ‘just’ waging systems

5. Experience of leading conflict resolution processes in organisations

6. Strong organisational skills and self-starting initiative

7. Experience of collaborative team working as well as autonomous, independent working including clear communications and ability to prioritise and adapt 

8. Experience of collectively running a group, and/or working and/or organising within a collective management structure and/or a flat or non-hierarchical structure

Desirable

1. Knowledge of employment law

2. Experience in managing and improving office systems and processes

3. Experience of developing HR strategy with a focus on staff wellbeing, learning and development

4. Experience of reporting to Board of Trustees on HR risks and opportunities

5. Experience or training in counselling and/or mediation and/or group work/facilitation.

6. Experience in organisational strategy development.

In this role you will lead and empower the Executive Team and organisation to deliver high quality services to ensure that patient voices are heard. Working with the Board of Trustees you will develop the organisation’s long term strategy and ensure good governance. You will be the public face in building relationships with strategic partners and stakeholders to deliver impact and improvement and will represent the organisation at strategic meetings to hold services to account.

The deadline for applications is 23:59 on Monday 29th April 2024. 

The selection process will include:

• Interviews including a presentation element which will be held face to face on Monday 13th and Tuesday 14th May 2024.
• Online sessions where the candidate will meet with stakeholders, the Board of Trustees and the Executive Team later in the week commencing Monday 13th May 2024.

If this sounds like the job for you, please follow the link to our website to access our application form and further details!