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Merseyside Recycling and Waste Authority (MRWA) is looking to appoint a Community Engagement and Reuse Officer to deliver the annual Zero Waste Community Fund programme and help develop a stronger reuse culture across the Liverpool City Region (LCR). This post is offered on a fixed-term basis for up to 10 months to provide maternity cover, from September 2026 to June 2027 inclusive.
Reporting directly to the Strategy and Development Manager, the successful candidate will play a key role in engaging community organisations across the Liverpool City Region (LCR) and supporting meaningful behavioural change.
You will be a motivated and proactive individual, with the ability to work with local communities while identifying opportunities to promote reuse and support LCR’s ambition of zero avoidable waste by 2040. You will also be highly organised, with strong project management and administrative skills.
If you are looking to take the next step in your career in an exciting and evolving sector, and have the skills and experience required for the role, we would love to hear from you.
About MRWA
MRWA is a strategic waste and resource management authority, leading on the recycling and management of municipal waste across LCR.
Along with its private sector partners, MRWA manages waste resources, recycling and the transportation of waste on behalf of six district councils across LCR including Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral.
With a focus on reducing consumption, reusing more and recycling accepted materials in the right manner, the Authority delivers various behavioural change initiatives for residents and organisations across LCR, and this is reflected in its Vision (2025):
“To lead the way towards zero waste across the Liverpool City Region.”
Currently, the Authority serves more than 1.5 million people, providing 16 Household Waste Recycling Centres (HWRCs) across LCR, as part of its contract with Veolia UK. The local HWRCs allow householders to recycle more than 40 different materials. MRWA also manages the processing of the co-mingled recycling collected at kerbside by five of the six district councils, which is sorted via its two Materials Recovery Facilities.
About the Zero Waste Community Fund
Delivered in partnership with Veolia Merseyside & Halton, the Zero Waste Community Fund (formerly known as The Merseyside Recycling & Waste Authority Community Fund) invests in great projects that benefit communities across Liverpool City Region through their potential to reuse, upcycle, prevent waste, save money and avoid disposal.
For more information, please visit:
- Past Community Fund Successes - Merseyside Recycling and Waste Authority
- Zero Waste Community Fund - Zero Waste Liverpool City Region
Benefits of working at Merseyside Recycling and Waste Authority include:
If you are interested in finding out more and applying for this role, please find an application pack (including Job Description, Person Specification and Application Forms) please visit our website Merseyside Recycling and Waste Authority and information can be found under About us / Working for MRWA
Please note, the closing date is 21st June 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a skilled internal communicator who knows how to bring complex change to life? Are you passionate about colleagues and their experience at work?
Do you want your work to genuinely matter – helping colleagues understand, engage with and champion transformation that improves the lives of the people we support?
Community Integrated Care is one of the UK’s largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.
As we deliver our ambitious five-year strategy - Best Lives, Bolder - this is a defining moment for our organisation. We are setting out to deliver meaningful change across our organisation - strengthening how we work, empowering our colleagues, and improving outcomes for the people we support.
We’re looking for an exceptional Internal Communications Manager – Projects to lead how we communicate across our strategic portfolio of programmes and projects, playing a pivotal role in bringing our strategy to life through clear, engaging and impactful internal change communications.
This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour’s commute of Widnes, Cheshire.
What is The Deal for you?
More about the role:
This role is perfect for someone who wants to continue to build an incredible career in an award-winning internal communications team, and shape how large-scale change is understood and experienced across a national organisation.
You’ll lead internal communications across our strategic portfolio of programmes and projects - ensuring colleagues feel informed, engaged and inspired throughout the change journey.
Working closely with senior leaders, project teams and the wider Communications team, you’ll ensure that our programmes and projects are supported by clear, consistent and compelling internal communications that align with our organisational narrative and values.
You’ll act as a subject matter expert in change communications, helping to guide stakeholders, challenge thinking and deliver approaches that truly land with colleagues across diverse roles, locations and working environments.
What you'll be doing:
What we’re looking for:
We’re looking for a confident, proactive internal communicator who can combine strategic thinking with hands-on delivery in a fast-paced, evolving environment.
You'll bring:
If you want to take on a role where your internal communications will directly support meaningful organisational change, and help thousands of people live their best lives, we’d love to hear from you.
Why Join us
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
JOB TITLE:
Fundraising & Partnerships Manager
RESPONSIBLE TO:
Director of Fundraising
LOCATION:
Home based
DURATION:
30-35 Hours Per Week - Permanent
SALARY/GRADE:
Grade 6.4 (£36,043) PA FTE
KEY WORKING RELATIONSHIPS
Fundraising Team
Nation Directors
Public Affairs and Communications Team
Membership Team
Donors, Volunteers and families
ABOUT YOU
You will have proven experience in fundraising, business development, or partnership management, with a track record of generating income and building strong external relationships. Ideally, you will have experience developing fundraising plans, pipelines, or income streams from an early stage, and will be comfortable working in an environment where processes, opportunities, and supporter journeys are still evolving.
You will be confident identifying and pursuing new opportunities, developing compelling proposals and cases for support, and managing relationships with a wide range of stakeholders, including corporate partners, community fundraisers, volunteers, and individual supporters.
We are looking for someone who is proactive, self-motivated, and creative, with strong communication and relationship-building skills. You should be comfortable working independently while also collaborating effectively with colleagues across fundraising, marketing, and operational teams.
Most importantly, you will be motivated by the opportunity to help grow sustainable income that supports children, young people, and families across the UK.
PURPOSE OF THE ROLE
We are looking for a confident, ambitious, and entrepreneurial Fundraising Manager to help grow sustainable income for Adoption UK by building and developing strong relationships with corporate partners, supporters, volunteers, and local communities.
This is an exciting opportunity for someone who enjoys creating fundraising plans from the ground up, developing new partnerships, and turning ideas into sustainable income. The role is ideally suited to someone who thrives in a developing fundraising environment and is motivated by the opportunity to shape and grow underdeveloped income streams into long-term success.
This is an opportunity to help shape the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.
MAIN DUTIES AND RESPONSIBILITIES
Supported by the Director of Fundraising, take ownership of developing, delivering and monitoring fundraising events and activities in line with our fundraising strategy.
Lead on key income streams to maximise net income and develop sustainable income streams for short, medium and long-term growth.
Monitor and evaluate progress against plans using management information and budgets to produce reports and forecasts as required
Deliver effective supporter journeys to improve supporter experience, retention, and long-term engagement.
Work alongside the Director of Fundraising to develop and implement processes and policies.
Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity.
Develop compelling proposals and pitches for corporate partners, clearly articulating social value, impact and return on investment.
Build and manage a strong corporate prospect pipeline using research, data and structured follow-up to convert opportunities. Identify opportunities to sponsor projects and activities.
Collaborate with marketing colleagues to develop assets and digital campaigns to support fundraising appeals and events.
Work with all Adoption UK teams to support local fundraising activities in each of the four nations including membership and community teams.
To ensure good working practices in line with Equality and Diversity policies and a pro-active approach is taken to equality, diversity and inclusion issues.
In compliance with the Code of Conduct, demonstrate high standards of personal conduct, courtesy and integrity.
Ensure full compliance with Adoption UK’s Safeguarding policies and procedures, reporting concerns in line with internal policies.
Any other duty as required by the line manager commensurate with the post.
Person Specification criteria
Knowledge And Experience
Qualificationsand Education
Skills and Abilities
Accountability
Behaviours
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Community Fundraiser (Covering North Liverpool, Southport, Knowsley & St Helens)
As part of our community team, you will place our supporters at the heart of everything you do by cultivating and stewarding relationships to provide a first-class experience. You are outgoing, independent, able to work instinctively, and confident in making approaches to garner new support. You will have the ability to translate our story to develop and inspire our volunteers and engage with a wide range of community contacts and high street corporates. You'll be joining the charity during an exciting period of growth, as we develop our community volunteer led income with the aim of increasing charity reach and recognition in pursuit of our team targets and goals.
Ideally you will have experience of working in a fundraising environment (paid or voluntary), or be able to demonstrate transferable skills within a customer-facing role, and the ability to manage relationships with a diverse range of people.
The role will be based at our Liverpool fundraising office. The option of hybrid/flexible working where appropriate can be considered.
A good knowledge of the area this role covers and a full driving licence and use of a car in order to travel between Clatterbridge sites and across the wider area is essential.
Preference would also be for the candidate to live within or close to the area the role covers.
The client requests no contact from agencies or media sales.
ALDER HEY CHILDREN’S CHARITY
Job title: Community Fundraiser (Donor Relationship)
Salary: £31,325 – £39,826
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home.
About Us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role:
This is an exciting opportunity for a Community Fundraiser (Donor Relationship) to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.
The Community Fundraiser (Donor Relationship) plays a vital role in delivering an exceptional supporter experience for all community and event fundraisers. This role focuses on building strong, meaningful, and long‑lasting relationships with individuals, groups, and volunteers who raise funds, ensuring they feel valued, supported, and inspired to continue their journey with the charity. The postholder will lead on thanking, recognition, supporter journeys, and stewardship-led initiatives that deepen engagement across all levels of community fundraising.
Key Responsibilities will include:
Supporter Journeys & Stewardship
Supporter Journeys & Stewardship:
Events & Recognition:
Data & Insights:
Any other reasonable duties as required by your line manager.
Please see the attached Job Description and Person Specification for more information.
Job Closes: Monday 15th June 2026, 12pm
Interviews (to be held at Alder Hey): Tuesday 23rd June 2026
Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
- How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
- Why do you want to work for Alder Hey Children’s Charity?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Community Integrated Care, we believe everyone deserves the opportunity to live the best life possible. Our Partnerships & Communities team delivers ambitious, multi‑partner programmes that tackle inequality, open doors, and create lasting change for disabled people and the communities we serve.
We’re now looking for an experienced Project Manager (Partnerships & Communities) to lead the delivery of complex, high‑impact programmes across England and Scotland – working with partners, funders, colleagues and people with lived experience to turn strategy into action.
If you thrive in complexity, care deeply about social impact, and love bringing people together to deliver meaningful outcomes, this could be the role for you.
This is a full time permanent role with travel to our head office in Widnes at least once a week with regional and national travel as and when required so our ideal candidate will be based within an hours commute of Widnes.
What is "The Deal" for you?
You’ll lead projects end‑to‑end – from early concept and funding through to mobilisation, delivery, evaluation and legacy – ensuring programmes are well governed, well delivered and genuinely impactful.
In this varied and high-profile role, you will be:
This is a highly collaborative role, working closely with colleagues across Partnerships & Communities, Group Projects, Operations, Support Services and external organisations.
Our ideal candidate:
You’ll be a confident and values‑driven project professional who combines strong delivery discipline with empathy, creativity and influence.
Why join Community Integrated Care?
Ready to make a difference?
If you’re an experienced Project Manager who wants your work to mean something, we’d love to hear from you.
Apply now and help us turn partnerships into progress, and ambition into impact.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.
We are working with an incredible life saving charity to find a new Community Manager to cover the Kent region for a maternity cover position. This is an exciting role that is people focused, making sure volunteers and supporters feel part of the family, and are appreciated and supported in everything they do, empowering volunteers in their engagement activities, from raising money, creating visitor experiences, developing the retail offering as well as looking for new audiences and opportunities.
Some of the benefits
Salary between 35,853 - 42,181 (dependent on experience)
Flexible working
26 days annual leave plus Bank Holidays
Competitive pension scheme
Life assurance
Optional health and dental cashplan
As a Community Manager you will be responsible for
Being connected to the community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience)
Empowering the volunteer engagement team to do what they do best, engaging the public, sharing the vision and growing support for our cause
Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
Being part of an amazing regional team, working collaboratively to shape the future of engagement and provide an outstanding level of care to staff, volunteers and supporters
About you
You will need to be a people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals
Able to work as part of a high performing team, but equally confident working independently, out and about in your area
Passionate about making a real difference for our volunteers and supporters and growing support for the cause
Significant experience of engaging supporters, volunteers and the general public
Exceptional written and verbal communication skills
People leadership experience, ideally in leading volunteers in a collaborative environment
Experience of seeking out and implementing new opportunities for improved performance
Please note this area covers Sheerness, Whitstable, Margate, Ramsgate, Walmer, Dover, Littlestone, Dungeness and requires a significant level of travel within the designated region but will also require occasional travel to other areas.
This post requires a valid driving licence.
Closing Date 14-06-2026
Interview date w/c 22 June
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
About the role
Sitting within the Community & Events Team, and more broadly the Income & Engagement Department, the Community Fundraising Officer plays a vital role in supporting the long-term growth, development, and delivery of Sands’ community fundraising activities.
This is a new role at Sands, and it is an exciting time to join our growing team. This role will support acquisition activity, national campaign delivery and provide outstanding stewardship to fundraisers, community group and Sands groups, maximising their fundraising efforts and strengthening their relationship to Sands. You will also support the development of Sands regional fundraising approach, providing operational and administrative support to the Community Fundraising Manager.
The role is key to enabling the scaling of national community campaigns, enhancing supporter led fundraising activity, delivering high quality supporter stewardship, and supporting the future development of Sands’ emerging regional fundraising model.
Main Responsibilities
Community Fundraising Delivery & Growth
Supporter Stewardship & Relationship Management
Marketing & Engagement
Administration, Data & Reporting
Cross Team Collaboration
General Responsibilities
Person Specification
Skills & Experience
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Manager- Kent in order to help to grow support, strengthen community relationships, and deliver ambitious income and engagement targets across the region.
Key Responsibilities
As a Community Manager, you will work closely with supporters, volunteers, donors, and local communities to create positive experiences that encourage long-term involvement and advocacy. You will lead volunteer engagement, support fundraising initiatives, and help ensure regional goals are achieved through collaboration, innovation, and excellent relationship management.
About You
You are an experienced community engagement, fundraising, or volunteer management professional with a proven ability to motivate people and deliver results.
You'll bring:
This post requires a valid driving licence.
Salary & Benefits
Please note this area covers Sheerness, Whitstable, Margate, Ramsgate, Walmer, Dover, Littlestone, Dungeness and requires a significant level of travel within the designated region but will also require occasional travel to other assets including Poole.
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Development Manager - North
Are you ready to take on a new challenge at a leading UK charity and help make a real difference for brain tumour patients and their families?
One in three people in the UK knows someone affected by a brain tumour. Brain Tumour Research is determined to change this. We are the only national charity focused on finding a cure for all types of brain tumours.
We are campaigning to increase the national investment in research to £35 million per year and funding sustainable Centres of Excellence across the UK.
Since the Charity was launched in 2009, we have invested £37.5 million in research into brain tumours, supporting game-changing science that with benefit patients in years to come. We are the leading voice of the brain tumour community, influencing governments and larger charities to invest more in this devastating disease.
Our last financial year was our most successful fundraising year to date, and we’re building on that momentum and looking ahead with ambition. We are now searching for passionate people to help us achieve the next steps on our journey to get closer to a cure.
We are recruiting for a Community Development Manager - North to join our team. This role will play a crucial part in the Income Generation and Development teamand support the wider charity to achieve our strategic aims.
If you answered yes to these questions and you’re ready to take the next step in your career, we’d love to hear from you.
To learn more about this position, the required skills and experience, and the Charity, please read our Recruitment Pack.
We look forward to receiving your application.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face-to-face second interview, held at our head office in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
Closing Date: 19th June 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant - North
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Support Lead: Partnerships
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support.
You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks.
Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers.
Core Responsibilities
1. Partner Engagement and Onboarding
Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction.
Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented.
Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager.
Support escalations and follow-up actions to maintain a high-quality, responsive partner experience.
Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team.
Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively.
Reporting cadence: Weekly summary and inclusion in monthly CS reporting.
2. Query Resolution and Partner Care
Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score.
Ensure at least 90% of queries receive an initial response within 24 hours.
Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness.
Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively.
Reporting cadence: Weekly dashboard updates and monthly performance reporting.
3. Partner Relationship and Invoice Management
Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner.
Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk.
Monitor and report on invoice corrections, identifying trends and opportunities for process improvement.
Reporting cadence: Monthly
4. Risk Identification, Screening and Escalation
Identify and assess potential financial, operational, or reputational risks arising from partner interactions.
Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes.
Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation.
Contribute to monthly Community Support risk reporting and ongoing team learning.
Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting.
5. Community Support Administration
Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems.
Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes.
Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance.
Reporting cadence: Monthly
6. Community Support Resources and User Journey
Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources.
Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values.
Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience.
Reporting cadence: Quarterly reviews with recommendations for improvement.
7. Growth and Learning Areas (Development Focus)
Take ownership of more complex hosted partners with advanced operational or financial requirements.
Support the development of new Community Support Leads through training, mentoring, and sharing best practice.
Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively.
Reporting cadence: As directed by the Community Support Manager.
You Bring
Experience in operations, client service, or relationship management within HOST.
Strong organisational skills with a focus on accuracy, responsiveness, and care.
Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones.
Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems.
A proactive mindset — curious, calm under pressure, and committed to service excellence.
Key Relationships
Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams.
External: Hosted partners, funders, and service providers.
Performance Indicators
90% of hosted partner queries receive an initial response within 24 hours
Maintain a hosted partner satisfaction score of 90% or higher
Resolve invoice corrections and payment requests within agreed monthly timeframes
Escalate all identified risks within 8 hours of detection
Ensure SOPs and system records are reviewed and updated on a monthly basis
Demonstrate ongoing improvements in the hosted partner experience and overall journey design
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
The National Lottery Community Fund – Climate Action Fund Decision Panel Appointments
Climate Action Fund- Food Systems - Expert Panel Member Role Specification
Term of Appointment: Three Years
Time Commitment - 9 Days per year
The National Lottery Community Fund (The Fund) wishes to recruit an external member for the Climate Action Fund Decision Panel. The Chair of the UK Funding Committee (UKFC) accordingly invites applications for the position of external member of The National Lottery Community Fund’s Climate Action Fund Decision Panel.
Background
The Fund is the largest funder of community activity in the UK. It launched the Climate Action Fund in 2019 as a long-term commitment to support communities across the UK to act on climate change and involve more people in positive environmental action. Since its launch the Climate Action Fund has awarded over £182m to communities across the UK. This includes over 175 larger projects, predominantly delivered through partnership approaches and over 440 small grants that were delivered through Together for Our Planet, a funding programme in support of COP26. The programme has always had a test and learn ethos and each strand of funding has built on learning to date.
In January 2026 the Climate Action Fund launched a new strand of funding - Food Systems, focusing on strengthening food systems across the UK, while reducing food insecurity for people and communities, without harming the planet. It will achieve this through supporting partnerships that can deliver long term solutions and transformational systems change. Funding will enable large and long term interventions with the capacity and time to deliver progress against their intended aims and ambitions. We will support agroecological approaches which work with nature to create resilient, sustainable and equitable food systems. Projects can apply for a minimum of £2.5 million over three years, and we expect to fund up to ten projects in the first year. More information about funding aims and criteria can be found in Annex A (attached).
Through the Climate Action Fund we support projects based in all four countries of the UK and a combination of place based, cross country, regional, national and UK wide.
Role Specification
The Climate Action Fund is seeking a subject matter expert in food systems, who will complement our existing panel and support our work across the UK. They will have an understanding of the holistic aims we seek to address in supporting long term solutions that will have benefits for both climate, environment and nature, and to people and communities.
The Climate Action Fund Decision Panel has delegated authority from the UK Funding Committee (UKFC) to make funding decisions on Climate Action Fund Programmes.
The purpose of the Climate Action Fund Decision Panel is to make funding decisions, review the performance of the Climate Action Fund portfolio, and make recommendations where appropriate to UKFC. Funding decisions shall be taken in the context of the UKFC Delegation and shall undertake its duties within the framework of overall National Lottery Community Fund policy and procedures.
Person Specification
Knowledge, skills and experience
Interview details:
How to apply:
Upload your CV in word format and write a supporting statement with a maximum of 1000 words. Your supporting statement should explain how your skills and experience meet the essential and desirable criteria below.
Essential Criteria
Desirable Criteria
If you are excited about the opportunity to help communities drive lasting change, we would be delighted to hear from you.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a bold communicator who knows a great story when you see one? Do you want your work to genuinely matter - amplifying the voices of people who need to be heard, shifting public perception of social care, and putting a passionate, values-driven charity on the national map?
Community Integrated Care is one of the UK's largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.
As we launch our new five-year strategy, Best Lives Bolder this is a defining moment for our organisation. We are setting out to be even more creative, courageous and influential in how we champion the people we support and drive change across the sector.
We're looking for an exceptional PR & Media Manager to lead our media function and help us tell our story with ambition, imagination and impact - playing a pivotal role in bringing our Best Lives, Bolder vision to life through powerful storytelling and high-impact media engagement.
This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour's commute of Widnes, Cheshire.
What is "The Deal" for you?
This isn't a press office role. It's a platform for someone who wants to shape conversations, build national influence and champion the people at the heart of social care.
What you’ll be doing:
Our ideal candidate:
Why join us
If you're a bold, strategic communicator who wants to use your skills to change perceptions, influence policy and amplify the voices of people in social care - we'd love to hear from you.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.