Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Job Title: CRM Operations Analyst
Team: Digital Transformation & Technology (Supporter Engagement & Experience)
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £36,704 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
At the Ramblers, our ability to connect with supporters, manage members, and empower volunteers depends on the smooth running of our CRM (Salesforce). The CRM Operations Analyst plays a vital role in making this possible.
By managing day-to-day CRM operations, handling imports, selections, and user support, you ensure that colleagues across the organisation can trust the data they use and work efficiently. Your contribution means communications are targeted and accurate, volunteer and supporter records are reliable, and teams can focus on their mission rather than system issues.
Your work ensures that colleagues can rely on accurate data and smooth processes, so supporters receive timely communications, members feel well served, and volunteers have the information they need to play their part.
Key Responsibilities
User Support & Administration
Provide first-line technical support for Salesforce, resolving user issues related to access, new fields, layouts, and general functionality, escalating complex configuration or system-wide issues to the Senior Database Administrator where required.
Provide second-line support for record-level data issues (e.g. duplicates, permissions, missing fields, or data discrepancies), escalating where necessary for complex data or automation errors.
Provide guidance to staff on how best to use Salesforce for their day-to-day needs.
Maintain and update user accounts, roles, and permissions.
Deliver basic in-house training sessions and user guides to support adoption.
Day-to-day responsibility for co-ordinating routine GDPR-related deletion requests.
Data Management & Imports
Manage regular data imports
Run reconciliations with Finance to ensure CRM records align with income systems.
Support data quality initiatives, including deduplication and validation.
Maintain GDPR consents, preferences, and data hygiene standards.
Reporting & Dashboards
Build and update simple CRM reports and dashboards.
Help staff use reports effectively, and create custom reports where needed
Collaborate with the Analyst Engineer and Data Analyst to ensure consistency between CRM and business insights dashboards.
Configuration & Changes
Make declarative (no-code) changes to Salesforce (e.g. page layouts, fields, validation rules, workflows).
Support the Senior Salesforce DBA in testing and deploying small changes.
Help enforce configuration standards and document processes.
Integrations & Pipelines (Support Role)
Monitor automated data flows between Salesforce and other systems (e.g. Azure Data Factory pipelines, Mailchimp).
Escalate complex pipeline or automation issues to the Senior Database Administrator or Analytics Engineer.
Support basic configuration tasks to ensure reliable system-to-system connections.
The person
Skills & Experience
Essential
· Hands-on experience using Salesforce (ideally beyond “super-user” level, but full Admin certification not required).
· Familiarity with data imports and reconciliation processes.
· Ability to write and run SOQL or SQL queries at a basic level.
· Experience building reports and dashboards in Salesforce.
· Strong attention to detail and accuracy in handling supporter data.
· Good communication skills, with the ability to support non-technical colleagues.
· Understanding of GDPR and the importance of data protection.
Desirable
· Salesforce Administrator certification (or willingness to work towards it).
· Experience in a not-for-profit, membership, or fundraising environment.
· Familiarity with Gift Aid, Direct Debits, or other fundraising processes.
· Exposure to Azure Data Factory or other data pipeline tools.
· Experience supporting email/marketing integrations (e.g. Mailchimp, Marketing Cloud).
Personal Attributes
· Collaborative – thrives working across teams, supporting both technical colleagues and non-technical end users.
· Proactive – anticipates problems, identifies opportunities for improvement, and takes initiative.
· Detail-focused – delivers reliable, accurate data and documents processes thoroughly.
· Adaptable – able to shift between operational fixes and long-term improvements.
· Curious – motivated to learn and grow in data engineering, BI, and analytics.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
[NF1]Is this needed as essential or is it desirable?
[GA2]A basic level is essential in my view. It’s a prerequisite for supporting things like selections etc.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you thrive in a people-focused role where no two days are the same?
At Age UK Kensington & Chelsea, we’re looking for a friendly, confident and highly organised Front of House professional to be the welcoming face and voice of our organisation. This is a fantastic opportunity to play a key role in supporting older people in our community, ensuring every interaction is positive, helpful and delivered with care.
Job title: Reception and Office Coordinator
Hours: Full Time
Location: 1 Thorpe Close, W10 5XL (1 day can be worked from home)
Staff benefits include: 4% pension matched, cycle to work scheme, enhanced materntiy and paternity entitlement and many more!
We will be intervewing on a rolling basis, please don't delay submitting your application!
(Due to the volume of applications, we may not be able to respond to unsuccessful applicants)
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations and Administration Manager is essential to Kalayaan’s team and to our ability to transform the lives of our clients. The role offers and opportunity to use and build skills across a range of areas with a high degree of responsibility, working with a talented and committed team.
We have seven staff, three freelance or contract staff and 12 volunteers; four of our staff work full-time. We are looking for a capable, positive and motivated problem solver with the experience to manage a broad range of tasks and responsibilities.
This is an exciting time to join Kalayaan in an operational and administrative role, with a range of operational change projects underway, a new database being rolled out, office redecoration about to start, and a new website ready for launch in July.
Justice and support for migrant domestic workers.
The client requests no contact from agencies or media sales.
Role Purpose
Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the North as well as supporting the growth and diversity of the challenge events portfolio.
You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans.
Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience.
Main Responsibilities
· Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy
· Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work
· Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants
· Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved.
· Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income.
· Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives.
· Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities.
· Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly.
· Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR.
· Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity’s Sales Force database and the community section of the website.
· Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region
· Support with the recruitment of Community
Person Specification
Essential
· Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards
· Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement
· Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences
· Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively
· Experience of working to targets and managing budgets
· A positive, proactive approach to problem-solving and collaboration
· Confidence working independently and as part of a team
Desirable
· Experience in community fundraising or charity income generation
· Experience of delivering a regional-focused role in the same geographic area
· Experience of managing and supporting volunteers
· Familiarity with CRM systems and data management
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 26th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
Job role:
In this exciting and varied role, within our growing Mass Engagement department we are seeking a strategic, driven, and compassionate Individual Giving Manager to join our dynamic fundraising team.
This pivotal role will lead the development and delivery of innovative individual giving strategies that deepen donor engagement, grow sustainable income, and support families with children in hospital across the UK.
Key responsibilities:
Strategy & Leadership
Donor Engagement & Stewardship
Campaign Management
Data & Insights
Collaboration & Integration
Skills & Experience:
Essential
Desirable
The Vacancy
Are you curious about data and interested in how technology can help organisations make better decisions?
Would you like the opportunity to develop your skills with modern Microsoft data and analytics tools such as Microsoft Fabric, OneLake and Power BI, while helping a national charity improve the quality, accuracy and value of its information?
If so, we'd love to hear from you.
The Methodist Church is looking for a Graduate Data Analyst to join our IT team for an 18‑month fixed-term contract. This role is an excellent opportunity for a recent graduate looking to gain practical experience in data analytics, reporting, business intelligence and information management within a supportive, collaborative and value-driven organisation.
You'll work on projects that make a real difference. From improving data quality and creating dashboards to helping build our future data platform, you'll gain valuable hands-on experience across the full data lifecycle while developing skills that are increasingly in demand across all sectors. Your work will directly support our national digital transformation programme.
As our Graduate Data Analyst, you’ll:
About You
You’ll be a recent graduate or nearing completion of your degree in a relevant discipline such as Data Science, Computing, Statistics, Mathematics or another numerate discipline.
You will also have:
If you meet most of the requirements, we encourage you to apply; transferable skills and experience will also be taken into consideration.
Informal Enquiries
For an informal conversation about the role, please contact Andrew Webb, Director of IT.
For questions or reasonable adjustments during the recruitment process, please email HR Team.
Key Dates
The closing date for applications is: 28 July 2026
Shortlisting date: 30 July 2026
Interviews will be held on: 5 August 2026 at Methodist Church House
Please note: We reserve the right to close this advert early if sufficient applications are received.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Individual Giving Officer
Working Hours: Full time, 37.5 hours per week, Monday to Friday with some evenings and weekend work
Term: Six-month FTC, with possibility of extension
Location: Loughborough Junction, London. Hybrid working, three days required in the office or at one of our hospital sites.
Salary: £29-31K dependent on experience
How to apply: Please use our online application form to apply, upload your CV and a one-page cover letter outlining how your experience meets the requirements for this role.
Interviews: Applicants will be shortlisted for interview on 27th July. First round interviews will be held online on 30th July. Final candidates will be invited to an in-person interview w/c 3rd August.
King’s College Hospital Charity
King’s College Hospital Charity aims to improve the experience of patients, family and friends at King’s. We work closely with the teams who care for patients and aim to make a difference by funding projects that enhance every aspect of health care. We support initiatives that improve health, work that helps to prevent people from becoming ill, and projects designed to improve diagnosis, treatment and care. It’s important to us to support the day-to-day work of the hospitals and deliver practical benefits by raising money for cutting edge equipment and facilities, innovative research, pioneering treatment and staff development and support.
Our Values
We are proud of our Charity values: they are our fundamental ethics and principles that underpin everything we do at King’s College Hospital Charity. These values are not simply words on paper. We all aim to live them and make them real every day. By bringing them to life, making our decisions and behaving with them in mind, we create a dynamic and supportive culture that reflects the Charity that we are.
We are caring and supportive; we are ambitious; we are innovative and creative; we are collaborative; we have integrity.
The Role
Our Individual Giving programme is central to our fundraising strategy to increase our unrestricted, sustainable income. This is a key role in supporting the Individual Giving Manager to recruit and steward donors across a range of channels including face-to-face, telemarketing, direct mail and digital. You will have the opportunity to work across multiple programmes including regular giving, lottery, cash appeals, in-memory and legacy, as well as to play a key role in our matched funding Christmas campaign. This role will help to meet or exceed our annual targets which will help us provide the best care for patients, staff and loved ones at our hospitals.
Key Tasks
Charity systems & compliance responsibilities
As an employee of Kings College Hospital Charity, you have an obligation to observe the policies and standards of the Charity together with all relevant statutory and professional obligations, the significant ones of which are:
Other
It is the nature of the work in a small charity team that tasks and responsibilities are diverse and varied. All staff are expected to work in a flexible way and on occasion to undertake tasks that may not be specifically covered in their job description or are outside of office hours. This job description is intended as a guide and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time, and this description will be subject to review in consultation with the post-holder.
Skills & Experience
Changing lives, pioneering care

The client requests no contact from agencies or media sales.
Role Purpose
The Relationship Fundraiser will support the Philanthropy Manager to secure and increase income through the charity’s Philanthropy strategy.
The post holder will support with developing a robust pipeline of prospects and will be responsible for managing a portfolio of new and existing major donor relationships. You will be creative and analytical and provide first class research, administration, relationship management and database skills and provide excellent donor stewardship.
Main Responsibilities
· Work with the Philanthropy Manager to prepare and implement creative donor cultivation and stewardship plans to secure new donors and develop current relationships, including:
- Creative cases for support with associated budgets.
- Adapting information for specific donors using different approaches for different audiences.
- Developing engaging thank you letters and reports.
· Manage an agreed portfolio of mid-value major donor relationships and prospects, with the support of the Philanthropy Manager and deliver excellent stewardship and tailored fundraising proposals.
· Provide timely and high-quality updates to donors on the charity’s activities and impact and value of gifts. Work with the Communications team to ensure that major donor supporters receive engaging and relevant marketing materials.
· Research and identify potential donors to build a strong list of prospects, matching against key fundraising priorities, to maximise opportunities and build a healthy prospect pipeline.
· Develop processes and systems to ensure the effective management of all relevant information, including keeping all records up to date on the CRM database (Sales Force) including all actions, communications and proposals in-line with the monthly KPIs and analyse to identify further opportunities.
· Support your line manager with income tracking and processing, contributing to financial targets, re-forecasts, budgeting and reporting.
· Be an active and supportive member of the Fundraising team and wider CBUK team, contributing to the Fundraising team’s development and targets as well as working collaboratively with colleagues.
· Ensure all associated activities are compliant with charity law, regulatory requirements and best practice, including those of the Data Protection Act and GDPR.
· Develop strong working knowledge of these areas of income generation and the wider fundraising and charity sector.
· Identify and complete relevant training, regularly reviewing relevant press and publications and keeping up to date with industry news.
· Represent the charity at meetings and events as required. This will sometimes require travel within the UK and occasionally an overnight stay.
Person Specification
Education/Professional Qualification
Essential
· Fundraising experience, preferably in a charity environment
· Experience of using a CRM database
· Experience of working with High Net Worth Individuals
· Excellent written and verbal communication skills
· Analytical approach to tasks
· Strong interpersonal skills
· Ability to multi-task and prioritise whilst maintaining excellent attention to detail
· Strong planning and organisation skills
· Strong IT skills with good working knowledge of Microsoft Office programme
· Ability to travel to meetings and events within the UK as required
Desirable
· Experience of using Sales Force database
Please don’t be discouraged from applying if you don’t meet every requirement listed in the person specification. We’d still really like to hear from you and learn more about the experience and strengths you can bring.
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 19th July 2026 at 5pm
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
For further details, please see the Recruitment Pack for this role.
The client requests no contact from agencies or media sales.
VCSA Values
We demonstrate honesty, openness, and respect for everyone.
We challenge ourselves and be open to challenge from others.
We are trusted and build trust across the organisation.
We create safe spaces where creativity can flourish.
We work in true partnership with communities.
We are forward-looking.
We do the right thing.
We work sustainably.
Role Summary
We are looking for a Data Analyst to support the analysis and reporting of impact across a portfolio of projects and programmes delivered by a range of our VCSE delivery partners. This is a great opportunity for someone with a genuine interest in data who wants to further develop their analytical and reporting skills within a supportive team, working on
data that demonstrates positive impact on local communities.
Working alongside colleagues across the VCSA, you will help bring together information from different projects, support the production of clear reports and visualisations, and help the organisation understand what its data is telling us about performance and impact. You will be supported to grow into more advanced areas of the role, such as dashboard development, performance frameworks, and presenting to senior stakeholders, as your experience builds.
The VCSA focuses on supporting delivery that benefits marginalised and underserved communities, and is committed to delivering services that are equitable, inclusive, and responsive to lived experience. We are looking for someone who shares this commitment and who will approach data about the people we support with care, respect, and an awareness of the people behind the numbers.
Key Responsibilities
#Data #DataAnalyst #Qualitative #Quantitative #Charity
The client requests no contact from agencies or media sales.
Are you passionate about making a meaningful difference in local communities and shaping impactful, place-based giving? This is an exciting opportunity to play a leading role in the future of a grant-making family charity, driving a new strategic direction and building strong relationships that deliver lasting positive impact.
About us
The Duke of Devonshire’s Charitable Trust (DDCT) was created in 1949, and acts as a grant-making family charity providing assistance to charitable causes in Derbyshire, and close to Bolton Abbey in North Yorkshire, at Eastbourne in Sussex and at Lismore in Ireland as well as occasionally further afield in the UK.
The DDCT sits within the broader Devonshire Group structure, and benefits from shared expertise and resources, helping to support the effective delivery of its grant-making and wider activities.
About the role
As Grants Engagement Manager, you will oversee the day-to-day running of the Trust, ensuring that grants are effectively managed from initial contact through to award and evaluation. You will work closely with Trustees, preparing papers for meetings, providing updates, and supporting informed decision-making. A key part of the role will involve building and nurturing relationships with a wide range of partners, from community groups to charities and other stakeholders, acting as a trusted and supportive point of contact.
You will take a proactive approach to identifying new opportunities, researching potential partners and developing a strong pipeline of projects aligned to the Trust’s priorities. Through early conversations and ongoing collaboration, you will help shape ideas into deliverable projects, offering guidance and working in partnership to co-design initiatives that can deliver meaningful impact. You will also maintain contact with funded projects, to ensure they are supported and to measure and report on outcomes, helping to build a clear picture of the Trust’s impact and ensuring maximum effectiveness.
Alongside this, you will play a central role in ensuring the Trust operates to a high standard of governance and best practice. This includes keeping processes under review, supporting due diligence and risk management, and maintaining up-to-date knowledge of the evolving grant-making landscape. You will also contribute to raising the profile of the Trust, both within the wider organisation and in local communities, acting as an ambassador for its work alongside trustees.
Hours
This is a permanent, part-time role working 2 days per week. We offer flexibility in how these hours are worked to support a positive work–life balance; however, there will be a need to align working days with key Trust activities, including trustee meetings and stakeholder engagement.
Occasional evening and weekend work will be required, for example to attend community events or meetings.
Given the nature of the role, some flexibility around working patterns and availability will be important, along with a willingness to travel within Derbyshire and occasionally further afield as required.
About you
We are looking for someone who combines strong organisational skills with excellent communication and relationship-building abilities. You will be comfortable working with a wide range of people, able to interpret complex information including financial details, and confident managing multiple priorities in a busy environment. Experience in grant-making, philanthropy, or a related field is important, alongside an understanding of charity governance and a genuine interest in supporting communities to thrive.
Knowledge of the Derbyshire landscape and its opportunities and challenges would be particularly valuable.
This role would suit a proactive and thoughtful individual who enjoys working both independently and collaboratively, brings creativity and curiosity to their work, and is motivated by the opportunity to shape and grow a charity’s impact.
In return
Our core values are Always Improving, Decency, and Being Inclusive.
We are committed to creating a workplace where everyone feels valued, respected and able to thrive. We welcome applications from people of all backgrounds and experiences and are dedicated to promoting equality, diversity and inclusion in everything we do.
Interviews will take place w/c 10th August 2026.
Please note a DBS and background checks will be a requirement for this role.
The client requests no contact from agencies or media sales.
Public Practice is a small social enterprise that works with the public sector to build capacity and develop placemaking capabilities. As our Recruitment Manager, you will support the delivery of our recruitment activity across various strands of work. The role is split into four key areas of work:
You’ll be managed by the Head of Recruitment and will also work closely with the Programmes team to ensure alignment across recruitment, delivery, and organisational priorities. You will regularly meet with and collaborate with colleagues from across the company.
Responsibilities
Working closely with the Head of Recruitment, you will deliver the below responsibilities:
The other 10% of your time will be covered by central business activities, such as planning, team meetings and professional learning and development.
Each team member is given individual quarterly objectives that they are responsible for delivering and reports on these during our weekly team meeting. Your line manager will work with you on setting and achieving these objectives and provide regular one-to-ones to ensure you have what you need to be successful in the role.
The client requests no contact from agencies or media sales.
The Finance Officer will work with the finance team to manage weekly book-keeping, keeping financial records, preparing quarterly reports, and helping with budgeting and forecasting processes, as a member of Ethical Consumer, the UK’s longest running alternative consumer organisation.
Ethical Consumer welcomes applications from all sections of the community. We are a multi-stakeholder co-operative with Investor-Members, and the Finance Officer will also play a key role in managing our investors.
Ethical Consumer was founded in Manchester in 1988 as a not-for-profit co-operative to provide ‘information on the companies behind the brand names’ and to promote the ethical use of consumer power. All members share the responsibilities of running the co-operative
For 35+ years we have been the hub of the ethical consumer movement, helping consumers to shop ethically and campaigners to challenge corporate power.

The client requests no contact from agencies or media sales.
The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members.
As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs.
The purpose of this role
This is a new role, being the operational engine to strengthen the organisation at a time of change. Shifts in the wider Unitarian movement with patterns of innovation, rebuilding, and growth alongside congregational vulnerabilities and closures mean that the GA’s operational function must adapt.
This role would suit someone who is excited to manage governance, systems, and data as strategic enablers in a values-driven organisation, who can drive change while delivering operational excellence.
This is a role with real scope to shape how an organisation that is approaching its centenary works in the years ahead - including how good data, digital systems, and emerging tools can support a small team to make best use of its resources and build capacity for relational work.
The Operations Director will work closely with the Chief Officer, and will be a collaborative and proactive enabler to lead a transition to a future-fit organisation that can better serve its members and have a greater impact.
You don't need to be Unitarian or a person of faith to apply. We welcome candidates from all backgrounds and beliefs who are drawn to work within a values-led organisation.
What you’ll be doing
Strategy & organisational development — Partner closely with the Chief Officer to shape strategy, translate priorities into action, and build the systems that make us resilient.
Governance, legal & compliance — Serve as Company Secretary, stewarding our transition to CIO and ensuring we meet our legal and regulatory obligations with confidence.
Financial oversight — Ensure financial management arrangements (including outsourced providers) deliver accurate, timely information and sound controls; work with the Honorary Treasurer and external accountants on budgeting, fund oversight and audit support, escalating risks and holding providers to account.
Systems, data & digital — Lead our information infrastructure, oversee our CRM migration, and champion a culture of good data practice — including thoughtful use of AI where beneficial.
People & HR — Line manage two team members and keep our HR and supplier relationships running smoothly, with care and clarity.
Unitarian relationships — Nurture collaborative relationships with key Unitarian bodies from an operational perspective, including governance support for affiliated organisations.
Events & communications — Take operational ownership of the Annual Meeting and ensure the infrastructure behind our communications is solid and reliable.
See the attached job description for more details.
What core skills and experience you’ll have
Essential:
Senior operations leadership experience in a purpose-led or membership organisation, with a track record of building capacity through periods of organisational change.
Experience leading complex organisational change and systems transformation, including the people dimensions of change.
Experience managing contracted delivery of services by third parties
Financial literacy sufficient to own management accounts, lead a budgeting process, and act as a critical friend to trustees on financial governance.
Must be comfortable interrogating financial information and holding external providers to account; accountancy qualification not required
Experience of leading the implementation or significant improvement of CRM, financial management, or other organisational systems — including managing migration risk
Experience of people management, and good HR / employment practice
Substantial experience of charity governance and compliance
Solid working knowledge of UK charity law and Charity Commission requirements, including the ability to advise senior colleagues and trustees with confidence
Desirable:
Experience of property or building management, including leases, tenancy relationships, and facilities oversight
Experience of a CIO conversion or similar legal restructuring of a charity
Familiarity with Salesforce or similar CRM platforms
Experience of working in a faith, membership, or congregational context
Company secretarial experience
Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you.
About the role
JOB TITLE: Operations Director
LOCATION: Central London (Essex Hall, WC2) and home-based hybrid. Minimum 2 days per week in the office.
WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered.
SALARY: £55,000 per annum
START DATE: ASAP
Our benefits package includes
30 days holiday, plus English bank holidays
Workplace pension scheme (7% Employer contribution)
Staff support budget for personal development and wellbeing
Membership of financial wellbeing programme (Maji)
Apply for the position of Operations Director
Please submit a cover letter and CV via the link below to make an application.
In your cover letter, we would like to understand what it is that has drawn you to this role, what it is about the General Assembly’s work that resonates with you and what experience you have of implementing organisational change.
Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications.
The deadline for applications is Wednesday 15th July 2026, 23:59 BST.
Our initial first stage interviews will take place on Wednesday 22nd July 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport).
Shortlisted candidates will then be invited to a final video interview taking place week commencing 27th July 2026.
Please keep these dates free and be aware that there will be a short notice period before each interview.
The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure.
If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Woodgreen, we're passionate about helping pets and their people and we're looking for a Paid Digital Media Manager to help grow awareness, engagement and income through high-performing digital campaigns.
This role will lead the planning, delivery and optimisation of paid digital activity across channels including search, social, display and Google Grant advertising, helping to acquire, retain and develop audiences for our fundraising and engagement work.
As Paid Digital Media Manager you will develop and manage a range of digital marketing campaigns and activities to acquire, retain and develop new and existing audiences. Working within the Marketing & Digital Engagement team, you will manage campaigns with significant digital media budget, oversee campaign performance, work closely with partner agencies and internal teams, and use data, testing and insight to improve results.
You will:
Our ideal candidate will bring strong experience of digital marketing or digital fundraising campaigns, excellent analytical skills and a confident understanding of paid media channels, conversion optimisation, campaign reporting and stakeholder management. In addition, you will bring experience of;
Existing line management experience is also desirable.
This is a great opportunity for a proactive, target focussed digital specialist who wants to use their skills to make a meaningful difference for pets and people.
This is a full time permanent, hybrid role, working 37.5 hours per week. Our Head Office is based Godmanchester, Cambridgeshire and our successful candidate will be expected, on average, to work from our site once or twice a month. The starting salary for this position is £36,665 - £40,740 per annum, depending on experience. This is complemented by;
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.



The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Programme Delivery Manager - Change Team
Reports to: Senior Grants and Commissioning Manager
Salary: £42,000
Location: Central London or Hybrid
Contract: 2-year fixed term – potential to extend
Closing date: 9 am, Tuesday 14th July
Interview dates: 28th and 29th July
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change - scaling and spreading the practices that make a difference.
One of the most important things we do is turn evidence into action through our change programmes, working directly with schools, local leaders and services to change practice and prevent violence. To deliver these programmes well, we need clear plans, smooth commissioning and procurement processes, accurate data and strong coordination across teams and partners.
The Programme Delivery Manager role is critical to making that happen, and it has two distinct elements:
Programme management for two Change programmes: You’ll be the hands-on programme lead for two of our main change programmes. You’ll work closely with the Change delivery team to put clear, aligned plans in place and then brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when.
Commissioning and procurement support for the whole Change team: You’ll also be the go-to source of guidance and advice for Change colleagues who are procuring or commissioning other activity. You’ll help the team navigate processes correctly, ensuring commissioning is captured and maintained accurately in Salesforce and keep our ways of working consistent across the team. By keeping us organised and on track, you’ll help us maximise the impact of every pound we invest.
Key responsibilities
Your role has these two distinct but complementary elements. The first is hands-on programme management for two of our main Change programmes. The second is acting as a source of guidance, advice and practical support on commissioning and procurement for the wider Change team. Together, these responsibilities are essential to keeping our programmes on track and our commissioning processes running smoothly and consistently. A detailed list of your key responsibilities is given below:
1: Hands-on programme management for two Change programmes
Lead programme planning and coordination:
Work with the delivery team to make sure we have clear, aligned programme plans in place, with timelines, milestones and owners for every workstream.
Brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when, and that the team stays on track across multiple demanding workstreams.
Track dependencies and progress, flag risks to delivery early and coordinate solutions before issues become blockers.
2: Guidance, advice and practical support on commissioning and procurement for the Change team
Manage contracts and commissioning for delivery partners
Draft, prepare and execute agreements and subsequent variations with delivery partners and commissioned providers, using Adobe e-Sign where required.
Accurately input and maintain all programme data in Salesforce, including deliverables, financial commitments, payment schedules and supporting documents.
Ensure timely reporting and compliance with contractual requirements.
Resolve payment queries and discrepancies quickly, chasing outstanding invoices and reports where needed, and conduct regular data accuracy spot checks in Salesforce.
Support process improvements and ways of working
Work with the Senior Grants and Commissioning Manager to keep the team’s commissioning and procurement processes consistent with YEF-wide ways of working.
Develop and maintain simple, effective tools for planning, tracking and reporting, building on the systems we already use (including Salesforce).
Identify and suggest process enhancements to drive efficiency and consistency across our programme and commissioning operations.
Enable effective communication and reporting
Serve as the central point of contact for programme delivery, commissioning and procurement requests across the team, ensuring streamlined processes and avoiding duplication.
Provide timely responses and clear communication to internal teams and external partners to keep everything moving.
Keep senior leadership informed with forward plans, dashboards and progress updates to support better strategic decisions.
About you
You’re this sort of person:
You’re highly organised and detail-oriented: You can manage multiple workstreams, plans and deadlines without losing sight of accuracy. You take pride in keeping programmes, systems and processes running smoothly.
You’re confident with systems and data: You’ve worked with CRM, project management or grant management platforms (ideally Salesforce) and understand the importance of data integrity. You’re comfortable creating, updating and checking records to ensure everything is correct.
You like getting things done: You’ve got a track record of making things happen and ensuring tasks are completed on time. You’re reliable and take ownership of your responsibilities.
You’re proactive and solution-focused: When something doesn’t match up, like a milestone, payment request or contract detail, you don’t just flag it, you work to resolve it quickly and effectively.
You’re brilliant at improving and organising things: You enjoy finding ways to make processes better and more efficient. You’re good at understanding how things work and making them work even better.
You’re a great communicator: You build strong relationships with colleagues and external stakeholders providing clear guidance and timely responses. People trust you to keep things moving.
You thrive in a support role: You like being the person who makes things happen behind the scenes. You’re motivated by helping teams work efficiently and keeping complex programmes on track.
You learn fast and adapt easily: You’re comfortable picking up new systems, processes and ways of working. You’re curious and always looking for ways to improve how things are done.
You care about impact and inclusion: You want your work to make a difference in the community and are committed to equality, diversity and inclusion in everything you do.
While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To apply
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 9am Tuesday, 14th July 2026.
You’ll be required to provide proof of your eligibility to work in the UK.
Interviews will take place in the week commencing: 27th July 2026.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.