External training and learning resources manager jobs

Community Youth Work Manager

Oasis Community Hub, Waterloo

Hours: 40 hours per week

Contract type: 1-year fixed term

Salary: £34,030 per annum (including London Weighting)

Supporting young people to thrive in Waterloo

Do you believe in the potential of every young person? Are you an experienced youth practitioner who can combine excellent frontline practice with leadership, strategic thinking and partnership working?

Oasis Hub Waterloo is looking for a Community Youth Work Manager to lead and develop our youth services for young people aged 10+ across North Lambeth.

Oasis Hub Waterloo has been part of the Waterloo community for more than 20 years. We’re an ambitious, inclusive and Christ-centred organisation working alongside local people to build a community where everyone is included, can contribute and can reach their potential.

Our youth service has been working with young people in North Lambeth for more than a decade. We provide accessible, supportive and trauma-responsive services that help young people build confidence, make positive choices and thrive in our community.

About the role

This is an exciting opportunity to shape and lead our youth work at a time of development

You’ll manage a small team of youth practitioners and sessional workers while staying connected to frontline delivery. You’ll oversee and deliver group activities, after-school drop-ins and one-to-one mentoring, as well as developing holiday programmes, youth leadership and social action opportunities.

You’ll also help shape the future of our youth provision, working with colleagues across Oasis Hub Waterloo to develop our 0–18 strategy and create new, collaborative services.

Partnership working is central to the role. You’ll develop strong relationships with Oasis Academy South Bank, local youth organisations, community partners and statutory services, helping connect education, health and community provision around the needs of young people.

About you

You’ll bring significant experience of working directly with young people aged 10+, alongside the skills and confidence to lead and develop a youth service.

You’ll have:

· Strong youth work practice, including group and one-to-one work.

· Experience of developing and delivering youth programmes or projects.

· Experience of managing or supervising staff, sessional workers or volunteers.

· Strong partnership and multi-agency working skills.

· A thorough understanding of safeguarding and child protection.

· Experience of monitoring, evaluating and improving services.

· Creativity, initiative and the ability to develop new opportunities for young people.

· A genuine passion for helping young people thrive.

Knowledge of youth services in Lambeth or Southwark, and experience of education, youth leadership, social action or statutory services, would be particularly welcome.

Join us

You’ll join an innovative and supportive charity where you’ll have the opportunity to make a tangible difference to young people and help shape the future of youth work in Waterloo.

Oasis is committed to inclusion and welcomes applications from people of all backgrounds.

The role includes regular evening and some weekend work and is subject to an enhanced DBS check.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV in your cover letter to explain why you would be a good fit for the role.

Please include how you would balance frontline youth delivery with leadership and management responsibilities.

Please also give an example of a piece of youth work you are particularly proud of, explaining what you did and what difference it made.

Incomplete applications will not be considered. 

Completed applications should be returned by 9am Monday 21st September 2026.

Interviews will take place on Thursday 24th September 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

The Mental Health Foundation is recruiting for a CRM Officer to support the CRM team in our London office.

Deadline: 9pm on Wednesday 2nd September 2026
Location: London
Salary: Starting salary £32,604 rising to £36,796, plus London weighting of £4,000
Hours: Full time (32 hours per week)
Contract type: This is a fixed term role for 12 months

This exciting role will support the CRM team with data processes in our Beacon CRM fundraising database, as we look to integrate and automate more of our systems and processes. High-quality data will enable us to develop stronger relationships with our supporters, retention and maximise lifetime value working in an agile way.

What does the role involve?

• Manage data processes, imports and exports of all fundraising data including direct debits, new donors, email signups etc. in accordance with agreed protocols and in agreement with CRM Manager.
• Ensure that the use of the Fundraising database and the capture of all data from supporters or prospects conforms to data protection guidelines including GDPR relating to supporter preferences and consent.
• Support training for colleagues using the CRM (Beacon) and help ensure all members are trained and kept up to date on new features and enhancements as they require to do their job effectively.
• Support the reconciliation of the bank statement with Beacon and ensure the Finance team know where to find information to enable accurate coding for management accounts.

Why is this position on a fixed term contract?

Having this CRM Officer role in post for a year will support the ongoing business as usual data processes, whilst increasing capacity in the team to support efforts to increase the amount of automation of processes and integration between systems. This will ultimately reduce our reliance on manual data processes, reducing the volume of day to day data transfer, which should lead to a reduction of required capacity with the CRM team beyond the term of this contract.

What skills, knowledge and experience are we looking for?

• Demonstrable relevant experience working in Fundraising, or a Charity database team role using Beacon CRM or any database similar, with experience of CRMs in general.
• Evidenced experience of managing high volumes of personal data using a large and complex supporter/CRM database.
• Evidenced ability to think analytically and deliver the most effective and accurate solutions for data capture, manipulation and reporting.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 9pm on Wednesday 2nd September and we are unable to accept late applications. Interviews are planned for w/c 14th September.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We operate a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

We're looking for a brilliant Office Manager who is highly organised, tech savvy, friendly and, above all, someone with very high standards who gets things done. You'll take real pride in making sure our offices and shared spaces are immaculately presented, professional, welcoming and running brilliantly at all times.

This isn't a role where you'll spend your day waiting for tasks to land in your inbox. We need someone proactive who notices what needs attention, finds solutions and makes things happen.

You'll build strong relationships across the organisation and with our external suppliers, making sure things are delivered on time, to a high standard and with good value for money.

About the Role

You'll take responsibility for the smooth day-to-day running of our office operations and help ensure colleagues have the environment, equipment, systems and support they need to do their jobs brilliantly.

You'll oversee office operations across our Milton Keynes and Northampton sites and act as a central point of coordination for facilities, IT support, suppliers, equipment, reception and general office administration. 

This is a busy, hands-on role at the heart of YMCA South Midlands. You'll be the person who keeps things running smoothly behind the scenes: making sure our offices are organised, our systems work, our staff & visitors have what they need and problems are dealt with quickly and effectively.

No two days will be the same. One minute you might be sorting an IT issue or organising equipment for a new starter, the next you'll be coordinating a contractor, improving an office process, supporting a staff event or making sure our reception and shared spaces are running brilliantly.

We're looking for someone who loves being organised, enjoys working at pace and doesn't need to be chased. You'll naturally spot what needs doing, take ownership and follow things through to completion.

Key Responsibilities

You'll play a key role in keeping YMCA South Midlands organised, efficient and running smoothly, including:

• Overseeing the day-to-day running of our offices, ensuring they are organised, professional, welcoming and operating efficiently.
• Making sure colleagues have the equipment, workspace and resources they need to do their jobs effectively.
• Managing office equipment, IT equipment, phones, printers, stationery, furniture and other supplies.
• Maintaining accurate equipment and asset records and ensuring equipment is properly allocated and accounted for.
• Acting as the main point of contact for our external IT support provider, coordinating requests, chasing outstanding issues and escalating problems when necessary.
• Managing relationships with suppliers and contractors and making sure we receive a high-quality service and good value for money.
• Keeping on top of contracts, renewal dates, insurance administration and other important office deadlines.
• Supporting new starters by making sure their equipment, workspace and induction arrangements are ready for their first day.
• Coordinating DSE assessments and arranging appropriate equipment where required.
• Supporting Health & Safety arrangements, including Fire Marshals, First Aiders, testing, training and the Health & Safety Committee.
• Managing and maintaining our Business Continuity Plan and supporting GDPR and information security requirements.

About You

You'll be someone who genuinely loves organisation and takes pride in making things work well.

You're probably the person who notices when something isn't working and fixes it rather than walking past it. You keep track of the detail, remember deadlines, chase things when needed and don't leave jobs half finished.

You'll be comfortable juggling lots of different priorities and switching quickly between tasks without losing sight of what needs to happen.

You'll be tech savvy and confident learning new systems. You don't need to be an IT expert, but you'll be comfortable troubleshooting straightforward problems, working with external IT support and finding better ways to use technology to make our lives easier.

Just as importantly, you'll be friendly, approachable and warm. You'll deal with colleagues, residents, visitors, contractors and partners, so we want someone who enjoys building relationships and providing brilliant service.

We're looking for someone who is:

• Exceptionally organised with excellent attention to detail.
• Proactive and able to anticipate what needs doing rather than waiting to be asked.
• Someone who takes ownership and gets things done.
• Comfortable working at pace and managing competing priorities.
• Tech savvy and confident using Microsoft Office and learning new systems.
• A natural problem-solver who looks for solutions.
• Reliable and great at following things through to completion.
• Friendly, warm and approachable.
• Confident dealing with suppliers and external contractors.
• A clear and confident communicator.
• Able to work independently without needing close supervision
• Always looking for ways to make systems and processes simpler and better.

You'll ideally have previous experience as an Office Manager, Operations Manager, Executive Assistant, PA, senior administrator or in another role where you've been responsible for keeping a busy organisation running effectively. This reflects the experience requirements in the existing JD. 

Experience of managing a reception function, facilities, suppliers, IT support or Health & Safety would be an advantage, but we're particularly interested in how you work: your organisation, pace, initiative, judgement and ability to make things happen.

Why Join Us?

This is a fantastic opportunity to become a central part of a busy, purpose-driven organisation.

You'll have the opportunity to:

• Make a visible difference to how our organisation operates every day.
• Create a brilliant working environment for our colleagues.
• Improve systems and introduce smarter ways of working.
• Work with people across the whole organisation.
• Take genuine ownership of your area rather than simply completing a list of tasks.
• Join a friendly, supportive team where your ideas and initiative will be welcomed.
• Work for an organisation making a meaningful difference to young people and communities.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks where applicable and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're highly organised, love working at pace and get satisfaction from making things happen, we'd love to hear from you.

If you're the sort of person who sees a problem and thinks "I'll sort that", rather than waiting for someone else to do it, you could be exactly who we're looking for.

Click Apply Now to submit your application.

The Membership & Community Coordinator is a new role, created to support the membership functions at Science for Animal Welfare (SciFAW) and the Humane Slaughter Association (HSA). 

Initially, the role holder will focus on delivering and growing SciFAW’s relaunched membership. They will play a central role in shaping the member experience, ensuring that our membership delivers genuine value and builds a thriving community. 

They will lead the day-to-day delivery of our membership offer across member, supporter and student pathways, creating engaging journeys that attract, retain and inspire people to connect with our work. From onboarding and renewals to member only events, communications and community engagement, they will be the person our members come to know. 

This role sits at the heart of the organisation rather than within a single team. They will work closely with colleagues across science, communications, income generation and operations. This role will work closely with the charities CRM and Office Manager who oversees the administration of memberships, our customer relationship management (CRM) software and data. They will also play an important role in gathering member insight and feeding it back into the ongoing development of our membership proposition. 

This is a highly autonomous and collaborative role. Reporting to the Head of Income Generation and working with colleagues across the organisation, you will translate membership strategy into action, taking ownership of implementation, continuous improvement, member engagement and retention. 

Our charities are small, and our work is often fast paced; as such we are looking for candidates who can work with limited supervision day-to-day and can work on multiple concurrent workstreams. 

Key Responsibilities 

Membership 

• Implement and promote the new SciFAW membership offering to current, lapsed and prospective members, helping to grow and strengthen the membership community. 
• Develop the member, supporter and student membership journeys, ensuring a positive and seamless experience at every stage. 
• Manage the membership application approval process, including documenting Trustee decisions and administering confirmations and welcome communications. 
• Liaise with colleagues responsible for the membership operations and data to ensure the charities retain accurate records and use effective processes. 
• Administer and analyse the post-join questionnaire and use its insights on members' interests, affiliations and areas of work to inform future engagement, events and activities. 
• Lead a retention-focused approach across all membership, community, communications and event activities, ensuring members consistently experience value, connection and engagement throughout their relationship with SciFAW, while acting as their primary point of contact. 
• Analyse data and report on member acquisition, retention, trends and engagement. 
• Working with scientific staff, input into the development of the LINKS scheme, supporting its growth and strengthening its role as a membership activity. 

Events 

• Work with scientific colleagues to develop the charities’ programme of member-exclusive events. 
• Organise a programme of member-exclusive events throughout the year, aligned with plans agreed with the Head of Income Generation. 
• Co-ordinate the programme of member-only events alongside our annual conference, working with science staff and conference organisers to design, plan and deliver them. 
• Work with the wider team and external collaborators to develop events and engagement opportunities for students and early-career researchers, including careers-focused content at the annual conference. 
• Contribute to event planning to ensure events are engaging and responsive to member interests and feedback. 
• Work with administrative support colleagues to organise and deliver events, allowing you to focus on member engagement. 
• Provide occasional administrative support for corporate membership and sponsorship activities as required. 

Community and Communications 

• Act as the primary point of contact for members, providing a welcoming, responsive and professional experience. 
• Build strong relationships with members, ensuring they feel valued, connected and engaged with charities missions. 
• Craft the communications to members at each stage of their membership journey to optimise engagement and retention. 
• Produce a quarterly membership newsletter that showcases member stories, highlights opportunities and strengthens community connections. 
• Work with the Communications team to develop engaging membership marketing and retention materials across all SciFAW membership routes and for HSA individual members. 
• Collaborate with scientific staff to deliver member-only roundtables. 
• Collaborate with scientific staff to increase opportunities for members to engage effectively with the charity's grants, awards and scientific activities. 

Essential skills and experience required

• Experience coordinating a membership function, with hands-on delivery of member engagement, recruitment and retention activities and community building. 
• Proven ability to work independently and within scope, managing priorities and collaborating confidently with senior colleagues, scientists and external stakeholders. 
• Experience planning and delivering both online and in-person events. 
• Experience using CRM or membership databases for record management, reporting and analysis (both charities use Beacon CRM). 
• Excellent written communication skills, with experience producing audience-focused content such as newsletters, event communications and membership materials. 
• Strong interpersonal and relationship-building skills, with the ability to engage effectively with a wide range of stakeholders. 
• Strong organisational skills, with the ability to manage multiple workstreams and priorities simultaneously. 
• Reliable and accurate in reporting progress, with a clear view of what's completed, what's outstanding and what's at risk 
• Strong presentation skills, confidence in communicating and presenting to external stakeholders and groups, including being comfortable making phone calls where necessary 
• A genuine commitment to animal welfare and enthusiasm for the mission and values of the charities. 

Click apply to download the full application pack before completing your application.

Job Title: Deputy Service Manager 

Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City.  This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.

The Deputy service manager willjoin our management team toassist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smoothrunning of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children. 

A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service

Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services

As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 September 2026

Interview Date: 8 and 9 September 2026 - The interview will be in person – venue to be confirmed at interview invite stage

The young people, children and families that we support are at the heart of everything we do at Mermaids.  The work that we do has significantly expanded and we now need a highly effective and experienced Youth Advocacy Manager to join the organisation.  The Youth Advocacy Manager plays a crucial role in empowering trans youth, advocating for their rights and fostering inclusive  and supportive communities where they can thrive.  This role is a core part of our management team and will drive the organization to ensure that youth voice is centred across all of our work.

Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.

Are you currently working in sales, marketing, or a fundraising role and looking to transition into the charity sector, where your skills can make a real difference? Do you enjoy building meaningful connections to create a positive impact? If so, this could be the perfect opportunity for you!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to 1,000 babies, children, and young people living with life-shortening conditions, as well as approximately 3,000 families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

Rainbows relies on the incredible generosity of our donors, supporters, and fundraisers to operate. Without their contributions, we would only be able to open for seven weeks a year. To strengthen and grow these vital relationships, we are expanding our Acquisition Team.

As an Acquisition Executive, you will play a pivotal role in growing our supporter base and driving income to ensure we can continue to provide our essential services. Your role will focus on identifying and engaging with new donors and supporters across a variety of fundraising channels to build strong relationships and encourage long-term involvement with Rainbows.

Location:  Hospice-based.

Hours of work: Monday and Friday 9:00pm – 5:00pm

About the role

Some of the key responsibilities include (but not limited to):

· Develop and implement strategies to attract new donors and supporters, ensuring income growth across various fundraising channels (face to face, direct mail, telemarketing and digital).

· Build and maintain professional relationships with key stakeholders, fostering strong connections to secure ongoing support.

· Work collaboratively with internal teams to align acquisition efforts with wider organisational goals.

· Analyse data and monitor performance metrics to ensure acquisition targets are met, identifying areas for improvement and innovation.

· Further responsibilities in the role of a Acquisition Executive at Rainbows, can be found by downloading the Job Description.

About you

· You have experience in sales, marketing, or public fundraising, with a proven ability to engage and inspire potential supporters.

· You’re an excellent communicator with strong interpersonal skills, able to build meaningful and lasting connections.

· You’re results-driven, with a strategic mindset and the ability to identify opportunities for growth.

· Experience in fundraising or the charity sector is desirable but not essential—what matters most is your enthusiasm, drive, and commitment to making a difference.

Further requirements can be found by downloading the Person Specification

SOS UK is looking for a Project Manager to deliver our engagement work with a focus on our Climate Action Fund programme – Student Energy Action for Life (SEAL).

Role details

Location: Home working in (or close to) London, Midlands or Manchester

Working patterns: 1 FTE (35 hours per week) with typical working times between 9am and 5pm, Monday to Friday. The role includes weekly travel with early starts and late returns, and approx. 6 overnight stays a year. 

Salary: Starting salary £32,289 per annum, rising to £36,843, plus London Weighting of up to £3,655 pro rata where applicable. We also provide up to a 6% pension contribution and life assurance.

Contract: Fixed term until December 2029

Closing date for applications: 31st August 2026 at 11.59pm

Interview dates: 14th September 2026 (TBC). All interviews will be held online.

About the role

This role will be primarily focusing on our Climate Action Fund programme – Student Energy Action for Life (SEAL), with opportunity to contribute towards our wider engagement programmes. SEAL has a twofold vision; to support students navigating the home energy system and to improve access to student energy efficient properties via landlord engagement and student campaigning. 

Key responsibilities include:

• Engage, maintain and develop strong relationships with key stakeholders particularly landlords and students' unions, as well as students, volunteers, universities, local authorities, and other key organisations. 
• Support landlords, student letting agencies and students’ unions to improve the energy efficiency of student accommodation, focusing on implementing energy efficiency initiatives, advice and support.
• Plan, design, and deliver engaging training sessions to a variety of audiences.
• Provide support for students’ union officers and other student campaigners working on housing energy efficiency campaigns, including the design and implementation of a national student home energy campaign.
• Support with the creation and management of sector wide student energy efficiency advisory groups including a home energy efficiency network, student advisory group and stakeholder advisory group.
• Contribute to the development and delivery of programme resources and communications, including social media and website updates. 
• Recruit, coordinate, and support student volunteers including line management of student staff when required.

Please read a full description of the role’s responsibilities and person specification (knowledge, skills, attributes, qualifications and experience) in the role profile.

Introducing SOS UK

SOS UK is a UK based charity transforming education so people protect the climate and nature.

Our education system helped cause the climate and nature crisis, but now we’re making it the solution. We are fighting to make sure everyone develops a commitment to protecting the earth and puts it to work – whether it’s at school, university or in their careers.

By empowering students and educators to build a better world, we can transform the lives of generations to come. In just a few years we have developed unstoppable student leaders. Behind these leaders every step of the way is the SOS UK community making sure students don’t have to fight for change alone. We unite people from every background, inside and outside education, because protecting our earth matters to each and every one of us.

About us

Carers UK is the leading national charity for unpaid carers. The Finance Manager is responsible for the management of the financial accounting functions of the organisation, for the preparation of statutory accounts, regular management reports, the preparation of all tax returns, supporting budget holders and assisting them fulfil their responsibilities, and for compliance with statutory requirements including compliance with tax laws and regulations.
 

About the role

The Finance Manager will work closely with colleagues across the organisation, including the nation offices, supporting and advising, building excellence in standards within the finance office and injecting innovative solutions to the organisation’s financial strategy.
 

About you

We are looking for a proactive and visible finance professional who is able to engage and build relationships across the organisation as a pivotal member within a values led high performing organisation. You will be a qualified accountant with proven track record of financial management awareness and a solid understanding of charity audits and statutory accounts preparation. You will have the ability to work with staff across the organisation in supporting good financial governance and oversight of financial operational matters. You will have the ability to analyse financial information and present this in a suitable format for the audience. You will have good ability to meet deadlines, be IT literate with an emphasis on financial systems, spreadsheets, Quickbooks and Excel. You will be highly organised with excellent attention to detail and be able to work with minimum supervision.

The role will involve the management of the day-to-day financial activities, VAT, gift aid, payroll and the monthly, quarterly and annual reconciliations and statutory accounts preparation. The job holder will work closely with the Chief Operating Officer, Finance Officer and volunteers within the team. There will be a requirement to work closely with the income generating staff, budget holders, auditors, banks and credit card providers on a regular basis. The Finance Manager will be responsible for managing the Finance Officer and Finance volunteer. 
 

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK, we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is Friday 24 July 2026, 5pm.

Carers UK anonymises all applications prior to shortlisting.

Carers UK are actively interviewing as we receive applications. 

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK may carry out online and social media checks before a formal offer is made.

Who Are We Looking For? 

We are seeking an experienced Associate Trainer to deliver high-quality training and workshops across Northern Ireland on behalf of Ygam. Although remote working, they would need to be living in NI for travel and delivery purposes. This position is offered on a self-employed associate basis (contract for services). The post holder will facilitate engaging learning experiences, maintain high standards of safeguarding and quality assurance, and contribute to Ygam's mission by helping professionals understand and respond to gaming and gambling-related harms affecting children and young people.

The role is ideal for an experienced trainer, educator or youth practitioner with strong facilitation skills and knowledge of safeguarding, education or public health, who is passionate about improving outcomes for children and young people.  You will be confident working independently and remotely, while also collaborating effectively as part of a team.

You will be skilled at adapting training delivery to meet the needs of different audiences and contexts, ensuring sessions are inclusive, engaging and responsive to participant needs.

Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans. 

Main Role and Responsibilities

You will be responsible for delivering training across Ygam’s portfolio of programmes, including education, youth work, health, social care, community and sporting sectors.

You will lead workshops and training both online and face to face. The role will support professionals, parents, carers and young people to understand and help prevent gaming and gambling harms. It will focus on using education to increase awareness of the social, environmental and commercial influences, including the practices of the industries, that can shape behaviours and increase the risk of harm among young people.

A crucial element of your role will be updating all relevant records and CRM systems.

You will be required to market additional learning, resources, and training opportunities to delegates and to promote the work of Ygam at conferences and events.

Role Requirements

Duties will include but not be limited to:

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face)

· Provide high-quality training to a range of professionals and young people in line with Ygam’s quality standards and facilitator guidance

· Be responsive to delegates needs, providing excellent customer service and answering questions and queries in a supportive manner

· Provide regular feedback on training materials, recommending adjustments if needed for Northern Ireland

· Escalate safeguarding, wellbeing or reputational concerns promptly in accordance with Ygam policies and procedures

· Act as an ambassador for Ygam, ensuring all interactions with delegates and stakeholders reflect organisational values and professional standards

· Highlight further training and / or partnership opportunities for Engagement Managers through workshops and delegate contact.

Planning 

· Work with Engagement Managers to schedule delivery

· Ensure all resources and materials are up to date and be prepared for delivery

· Develop materials for information sessions and present to external stakeholders

· Ensure joining instructions are sent to all delegates

· Develop stakeholder relationships, providing ongoing support for those trained.

· Attend key events as arranged with Programme Lead to represent Ygam

· Maintain awareness of local priorities, policy developments and stakeholder networks within Northern Ireland to support effective delivery and relationship building

· Support Engagement Managers with networking and presentations for external stakeholders

· Work closely with Ygam colleagues to promote and collaborate across the programme portfolio

Outcomes:

· Ensure accuracy of data utilising the CRM system

· Encourage completion of post training surveys

· Remain up to date with the latest evidence-based research on gaming and gambling harms

Learning and Development:

· Work closely with The Programme Lead: Engagement, to develop objectives and review performance.

· Ensure all relevant CPD is completed and up to date on platforms such as IHasco

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager

· Engage in peer observation and feedback to encourage reflection on your practice and learning from colleagues.

Administration:

· Send out joining instructions via our CRM system to delegates prior to workshops 

· Record attendance and email delegates post workshop to gather feedback 

· Ensure all records are maintained in accordance with GDPR/data protection legislation

· Work in collaboration with your line manager to adapt and improve programme processes, administrative and training content.

· Manage workload, communications and administrative tasks in a timely manner to support effective delivery as an Associate Trainer

Person Specification 

Essential:

· Experience delivering training online and face to face training to both adults, children and young people

· Proficiency with online delivery and experience using MS Teams and Zoom to facilitate online learning

· Ability to work independently, manage competing priorities and maintain high standards of organisation

· Understanding of safeguarding principles and their application within education, youth, health or community settings

· Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way.

· Public speaking experience

· Prior experience of working in education, public health or youth services, with a detailed understanding of children and young people’s services

· Excellent verbal and written communication skills

· Strong IT skills (MS Word, Excel & PowerPoint especially)

· Experience of driving projects to achieve agreed outcomes

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Ability to work as a self-employed associate and manage own schedule

· Employment rights to live and work in the UK

· Experience of working collectively as a team to meet targets.

· Willingness to travel where necessary for the role.

· Ability to capture outcomes and impact data, (quantitative and qualitative) to help inform practise.

Desirable:

· Knowledge of the Northern Ireland education and health system

· Strong interest / understanding of public health and prevention-based approach to harm reduction

· Knowledge of safeguarding arrangements and children's services within Northern Ireland

· Experience delivering training informed by a public health or prevention-based approach

· Strong networking and relationships building skills

· Experience utilising CRM systems, particularly Salesforce

The successful applicant will be subject to reference checks, an Enhanced Access NI check, and must have Employment rights to live and work in the UK.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

Job Title: Deputy Service Manager (FTC)

Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: £31,000 (Annual Salary)

Shift Pattern: 10 month (Fixed Term Contract) 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements and you will also be expected to take part in the out of hours on call service.

About the Role

We're hiring a Specialist Women’s Refuge Deputy Service Manager someone who is passionate about supporting women and their children and is committed to their rights and safety. This role offers the opportunity to lead and support a refuge for women and children surviving domestic abuse, many of whom are living with trauma. You'll ensure the team are empowered, with the right tools and resources to deliver a seamless service that supports residents through their healing journey, helping them overcome personal challenges and work towards independence and their goals.

The service spans over 3 buildings and you will help lead a team of support mentors and children and family workers. We’re looking for a solution focused leader who is passionate about the resident group, committed to trauma informed and inclusive practice, and driven to make lasting change. You will ensure full contract and regulatory compliance while leading your team to meet KPIs and service requirements.

Some Key Responsibilities include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle.
• Support the Service Manager in leading the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Financial Management, including petty cash and budget management.
• Contract management and Internal auditing, admin, and general other duties as required.
• Striving to ensure excellence and quality in our service delivery.

About You

We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants, with a passion about supporting women who have faced complex trauma and domestic abuse. You enjoy working as part of a team, communicating well and building professional relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.

• Due to the nature of the service, it is an occupational requirement that the post holder is female
• Ability to provide high quality support and line management to staff
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.
• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.

The young people, children and families that we support are at the heart of everything we do at Mermaids.  The work that we do has significantly expanded and we now need a highly effective and experienced Support Line Manager to join the organisation. The role is a core part of the our management team and will lead and manage our support line services.

Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.

At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us. 

About the role 

We’re looking for a friendly and professional Fundraising Assistant. As the first point of contact for supporters, you will play an essential role in delivering exceptional supporter care. 

You will: 

• Respond to supporter enquiries via phone, email and post. 

• Process donations and produce thank‑you letters and certificates. 

• Send fundraising packs, materials and merchandise. 

• Provide admin and operational support across fundraising, events and volunteering. 

• Support Facebook fundraisers and digital fundraising platforms. 

• Maintain accurate CRM records (training provided). 

• Help with events and represent BCRT when needed. 

• Support stock management, fulfilment and basic online shop tasks. 

About you 

• Friendly, confident communicator who enjoys helping people. 

• Experience in customer/supporter care. 

• Strong organisation and time‑management skills. 

• Enthusiastic, proactive and willing to learn. 

Why join us? 

You’ll join a small, passionate charity where your ideas matter and your work truly changes lives. This role offers variety, development opportunities, flexibility, a supportive culture and the chance to make a difference. 

What we offer 

• Flexible approach to working hours

• 30 days annual leave per year plus bank holidays 

• Private Health Insurance (following successful probation) 

• 6% employer pension contributions

• Life Assurance of 4x annual salary

As a Service Manager, you will lead the day-to-day delivery and ongoing development of the Newham Together Cafe, ensuring the service provides safe, high-quality, recovery-focused support to people experiencing or approaching a mental health crisis.

What you'll do 

• Lead the operational delivery and development of the service, ensuring it meets contractual requirements, quality standards and the needs of the local community
• Provide effective leadership, line management, supervision and support to staff and volunteers, promoting a positive, inclusive and high-performing team culture
• Monitor service performance, outcomes, capacity, safeguarding and risk, using data and feedback to drive continuous improvement and ensure effective service delivery
• Build and maintain strong partnerships with NHS services, commissioners, local authorities and community organisations, representing the service at partnership meetings and multi-agency forums.

Please see the job pack for more information.