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We're looking for a motivated, focussed and attentive operations professional to join our team, managing and maintaining the organisational processes of the charity. This is a one year, fixed contract role, with the aim of moving to permanent, subject to funding constraints.
Details
Hours: Full-time (32 hours per week - Monday to Thursday)
Working pattern: Four day work week (Fridays off)
Benefits:
Annual wellbeing budget
Professional development budget
Private healthcare with Vitality, including dental & optical cover
9 paid sick days
Two-week December shutdown for the end-of-year period
Annual team retreat
All benefits are subject to passing probation
Statutory inclusions:
5% employer pension contribution
24 days annual leave (16 + 8 bank holidays, annual leave based on 4-day week).
About Glitch
We work to ensure that internet technologies in the information ecosystem do not replicate or further discrimination to Black women and other marginalised people. We’re a Black-led, internationally-focused remote charity.
We are a charity, which means we do research, policy analysis and policy influencing, as well as campaigning on tech-facilitated gender-based violence, algorithmic discrimination, platform governance and other technology-related harms impacting race and gender injustice. Our advocacy work also covers what we describe as broader ‘societal and collective harms of technology’ by ensuring there are appropriate safeguards, governance and accountability in our core focus areas above. Our Programmes focus on education, literacy, accountability and resistance to algorithmic discrimination and injustice.
While we are not a frontline organisation, everything we do is on behalf of those excluded and ignored - specifically Black women and Black gender-expansive people.
Read our full strategy document to learn more.
Role Overview
The Operations Manager will be responsible for ensuring the smooth, efficient, and compliant day-to-day operations of Glitch, enabling the effective delivery and adherence to policies and regulation for the charity and team. The role holder will be the charity's data protection officer; they will meticulously ensure we remain fully compliant with all relevant charity regulations, maintaining our integrity and trust with regulatory bodies, funders and donors, and our supporters. This role will also serve as the Board Secretary, attending Board of Trustees meetings 4-6 times a year, taking minutes and managing the process of all documentation for the Board. As the Operations Manager, you will work closely with the Executive Director and our Finance Director in recruitment and hiring, finance and administration, and events support. This role requires some travel.
Our ideal candidate will have experience working with/in small, 100% remote charities; small SMEs; or, nonprofit or nongovernmental organisations. For this role, we are seeking candidates based in the UK, and they will need to provide evidence of their right to work in the UK.
As a charity working to ensure technologies do not replicate or extend discrimination of marginalised communities, we are committed to providing equal opportunities for employment on our team. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We strongly encourage Black women and Black gender-expansive people to apply!
Our values: Accountable, Black feminist, Care-full, Radical, Thoughtful
Key Responsibilities
Operations management
Oversee the charity’s administrative functions, including triaging the general inbox, scheduling team meetings and other ad-hoc administrative work in supporting the ED in running the day-to-day of the charity
Maintain and improve existing operational systems and processes including information systems
Organising travel suppliers and task related to charity events
Manage relationships with external suppliers and service providers across recruitment, finance and personnel
Support the development and implementation of organisational policies and procedures
Ensure that invoices, payments, and expense claims are received and reconciled on the expensing system.
Governance and compliance
Ensure the charity complies with relevant UK legislation and regulatory requirements, keeping abreast of any changes or updates
Support the Finance Director and Executive Director on the preparation of the end-of-year statutory accounts and independent examination process
Ensure compliance with financial regulations and charity commission requirements
Support the preparation of Board materials and Trustee meetings and Board activities
Maintain accurate records and documentation, including sensitive and confidential files
Ensure documentation is updated across our project management system: ClickUp, our expenses software, HR platform and travel platform
Assist with risk management and insurance matters.
HR and Recruitment
Lead on talent recruitment, leaning on our retained, legal team when needed
Manage the onboarding process for new hires
Manage HR functions, including maintaining personnel records, supporting recruitment and any other HR processes.
Person Specification
Essential qualifications and experience
Demonstrable experience in a similar operations role for a small charity, start-up, SME, or philanthropic organisation
Excellent attention to detail and accuracy
Strong project management skills, including the ability to plan ahead and intimate the next stage of tasks in projects
Proactive problem-solving approach
Comfortable and confident managing sensitive, high-importance charity governance documents
Knowledge of operational management and administrative systems
Outstanding organisational and time management skills.
Essential skills and attributes
Understanding of UK charity regulations and reporting requirements
IT skills, including experience using Xero, Google Suite and project management tools like ClickUp and Slack.
Strong interpersonal skills and ability to work collaboratively in a small team
Commitment to our mission and values.
Desirable
Experience with HR processes and systems
Experience working with with Boards, including preparing agendas and taking minutes
GDPR or ICO training or certification.
The client requests no contact from agencies or media sales.
Job Purpose
To provide a physiotherapy service as part of a multi-disciplinary team, on a part-time basis
Key Working Relationships
Physiotherapists are self-employed contractors and report to the Clinical Lead.
Other key working relationships:
Job Description
Key duties
Key Tasks
Working Practices
Person Specification
Qualifications/Key requirements
Experience and Knowledge
May be varied but would typically include:
Skills and Behaviours
Attitudes
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Corporate Partnerships (Fundraising) Senior Lead
Salary: £47,463 to £51,090 FTE (offer dependent on experience) pro rated at 0.6 FTE, plus £312 p.a working from home allowance (see below for more details on remuneration)
Contract: Part-time (0.6 FTE), permanent, remote first/home-based.
Location: Remote, but with the expectation of flexibility to travel regularly to London and occasionally to other locations in the UK. (Applicants residing outside mainland UK will not be considered.)
About Voice 21
Oracy is our ability to articulate our ideas, develop understanding, and engage with others through speaking, listening and communication. Like reading, writing and maths, oracy is fundamental for learning and life. Every child should be taught how to use their voice to thrive in education and beyond. Voice 21 is the national charity on a mission to secure high quality oracy education for every child. We know that teaching oracy skills improves children’s confidence, wellbeing, engagement and attainment. We support teachers and school leaders to weave oracy into everyday teaching and whole-school culture, to transform learning and outcomes for their pupils. We focus where we can make the most difference, in state schools that serve economically disadvantaged pupils. We also work to influence national policy and champion oracy across the education system. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
About this role
Voice 21 is a rapidly growing national charity with a bold new strategy to 2030 and ambitious plans to double its fundraised income over the strategic period. We see significant potential for the corporate sector to engage with our work and support our mission to transform education and outcomes for young people. We are looking for an experienced corporate fundraising specialist to drive growth of our burgeoning Corporate Partnerships programme, unlock exciting new opportunities for support, and lead on developing new voluntary income from corporate partnerships.
In this role, you will champion creative, insight-driven new business development and account management, ensuring partnerships are meaningful, mutually beneficial, and aligned with our mission. The role will encompass research and qualification, engagement of potential corporate partners, developing propositions and proposals, pitching and securing new partners, and relationship building and stewardship. This opportunity will suit someone proactive and self-motivated, with demonstrable experience of developing new corporate partnerships income from scratch, who is comfortable working independently, skilled in building relationships at all levels, and driven by Voice 21’s mission.
Main responsibilities
Working collaboratively across the organisation to build trusted relationships internally, maximise opportunities, and ensure corporate partnerships support our strategic objectives.
Identifying and delivering opportunities to develop new partnerships, securing and onboarding new corporate partners through targeted engagement.
Building and maintaining sustainable relationships with corporate contacts, ensuring excellent engagement and stewardship.
Building and managing a robust pipeline of prospective partners, ensuring a strategic and targeted approach to new business.
Collaborating across teams to shape and deliver high-value, mutually beneficial partnership proposals that align with organisational priorities.
Providing strategic support to the Head of Fundraising and Senior Leadership Team, ensuring where appropriate that senior colleagues are fully briefed and prepared.
Contributing your sector knowledge, expertise and specialist insights to inform strategy and innovation and assist decision-making.
Your progression
Within 1 month, you’ll:
Learn about the organisation, our mission, impact and case for support; understand our supporters, our fundraising strategy and activities; connect with colleagues and start to build key relationships.
Within 3 months, you’ll:
Review corporate partnerships strategy; build targeted list of new corporate prospects; develop partnerships propositions with colleagues.
Within 6 months, you’ll:
own and start to execute corporate partnership strategy; drive pipeline development and prospect engagement; set longer term objectives and KPIs for the programme.
Person specification
Demonstrable experience of setting up a corporate fundraising programme, with a track record of securing five-figure+ relationships and raising income to target.
Knowledge and/or experience of a wide range of corporate income streams, from strategic partnerships and sponsorships, to cause-related marketing, employee engagement, gifts in kind, etc.
Strong commercial awareness, with ability to identify and prioritise high-value opportunities.
Proactivity and assertiveness, with the ability to recognise and act on new opportunities, along with the tenacity to secure meetings.
Experience of building a portfolio of corporate sector prospects and managing a pipeline of opportunities. Ideally with experience of using Salesforce (or another CRM system) to manage pipelines, track performance, and report on outcomes.
Excellent interpersonal skills with the ability to build and maintain relationships at all levels, negotiating and influencing to achieve successful outcomes.
Excellent written and verbal communication skills, with confident and engaging presentation abilities.
Strong organisational skills and the ability to manage multiple priorities effectively.
Knowledge of fundraising legislation, ethics, compliance, and data protection requirements.
Self-motivated, comfortable working autonomously, and able to take ownership of own performance. Comfortable in a fast-paced, iterative culture.
Who you’ll work with: Your line manager will be the Head of Fundraising. There is also a full-time Fundraising Officer in the team who will provide some support for this role. The postholder should expect to work regularly with the CEO and wider leadership team. Fundraising sits within Voice 21’s Operations Directorate.
Where you’ll work: All Voice 21 staff work remotely and this is a home-based role, with some travel expected to our London office (near Victoria station) and elsewhere for meetings. Occasional overnight stays may be required. Voice 21 pays all travel and accommodation expenses.
Why work for Voice 21?
Tackle a vital challenge, with great people. Voice 21 exists to transform children's learning and life chances through talk and we are aiming to be working with 2000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach; our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent - whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 36 days holiday (inclusive of bank holidays and a 3 day Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Remuneration. Our pay is a band and spine point approach, whereby up to 7 years (depending on starting point) annual pay progression is automatically available.
How to apply
Please submit your C.V. clearly summarising your work experience and achievements, along with a written statement (max. length 1,000 words / 2 sides of A4) that addresses these three questions:
Please tell us about the highest value corporate partnership you have personally secured and which you developed from start to finish:
How did you go about identifying the prospect and opportunity?
How did you go about developing the relationship before you secured the partnership?
What were the features of the partnership and what was the value for the charity and the company?
What was your role in developing the pitch and how did you go about landing the deal?
What was the outcome and/or impact of securing this partnership?
Reflecting on the example you have shared, what did you learn from this experience? And how does that learning show up in your approach to corporate partnerships fundraising?
What interests you about Voice 21, and about undertaking this role specifically? What do you anticipate will be the challenges and opportunities in this role?
Closing date: 9am Monday 24th August. (We reserve the right to close applications before the stated closing date if a sufficient number of suitable applications is received.)
Interview dates: 1st stage virtual interviews (via Zoom) expected to be held on Thursday 27th August. Candidates progressing to 2nd stage will be invited to interview in person at our central London office, expected to be on Wednesday 2nd September.
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. By offering a salary range, we demonstrate our commitment to considering a wide range of applicants who may bring different perspectives and levels of experience.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role will join an ambitious programme developing the capacity of the Libraries Connected public library networks. We want to help them evolve as strategic partnerships able to deliver social impacts at scale and to secure resources and investment from national, regional and sub-regional government. Be key to the development of libraries as essential social infrastructure, and help them secure the resources they need to make an impact.
The role is part of a small team of two Regional Managers, supported by an Administrator.
By developing our existing regional networks into formal, resourced structures we can enable the regions to:
We have 9 regional networks in England, covering all library services and ranging in size from 9 to 33 services. Within each region they provide hundreds of library branches, thousands of staff, and serve millions of service users. They have a long tradition of working together as peer support networks and to deliver activities such as festivals, marketing, and staff training.
Please see the attached job description for a full description of the role, including person specification.
Frequent travel within the UK may be required for the role.
About Libraries Connected
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.