Services support officer jobs

Help senior professionals hold their industries to account.

Inside Track is hiring one or more Research Officers to support our Insider groups and help to turn their collective insight into meaningful change.

About Inside Track

There are millions of people going to work each day with a sense that they are, in some way, working against the world they want to live in. They may know what needs to change and have ideas about how change could happen, but lack a safe and credible route through which to act.

Inside Track creates that route. We build confidential movements of senior professionals inside powerful industries, giving them protected spaces to share what they see. Their insight helps key stakeholders understand the cultures, structures, norms and incentives creating negative social and environmental outcomes, and apply targeted pressure to redress these.

The Research Officer is key to the ongoing success of this work. You will be hands on from day one supporting group facilitators, conducting background research on key issues and industries, collating and analysing Insider insights, and supporting Partnership Leads to build our network and ensure the Insider voice is heard where it is needed the most.

This is not a conventional campaigning, research or policy role. It combines outcome-focused research with dynamic operational support. You will need to be a clear communicator, highly organised, and skilled at prioritising relevant areas of focus. Above all, we hope you will be deeply excited by the potential of this work, and happy to muck in where needed to ensure it is successful.

Inside Track is growing quickly. For the right person, this is a chance to gain unique insight into how people, power, and institutions operate and shape societal outcomes, while influencing each through your everyday work.

Who this could suit

This is not your typical Research Officer role, and as such there is no single route in. It could suit someone with experience in consulting, professional services, research, the public sector, or another NGO. There are no absolute criteria, but we hope you will bring the following:

• 2+ years of relevant work experience;
• demonstrable experience in producing thorough and strategic qualitative research;
• a clear writer and strong communicator;
• the resilience and organisational nous to manage a complex workload with competing deadlines under time pressure;
• comfort operating in a high-trust, high-confidence environment;
• a desire to learn and a willingness to ‘pitch in’ and pick up whatever comes your way;
• a working proficiency in MS Suite, particularly PowerPoint and Excel;
• a demonstrable interest in, understanding of, and commitment to tackling the social and environmental issues the world is currently facing;
• comfortable self-starting and working through uncertainty without a complete playbook;
• warm, curious, resilient, high conviction and low ego.

A working understanding of the structures and incentives which underpin major economic sectors would be useful but not expected.

Key details

• Contract type: Full-time, initial 12-month contract
• Working pattern: 4-5 days per week
• Salary: £32,000 pro rata
• Location: London based hybrid working with ability to work in person 2-3 days per week.
• Deadline for applications: 12pm Monday 24th August

A note on inclusion and culture

We are all here because we believe deeply in this work and its potential to create a better world and we hope that our culture reflects this passion for and commitment to doing the right thing.

We are committed to building a team that reflects a wide range of experiences, backgrounds and perspectives and supports team members to grow.

The successful candidate will receive professional coaching and support, alongside substantial ownership and genuine flexibility in their working pattern.

If you are not sure whether you tick every box, but feel excited about the work, we strongly encourage you to apply.

We particularly welcome candidates from backgrounds underrepresented in traditional campaigning and systems change roles — including people of colour, disabled candidates, and those from working-class or non-traditional paths.

Please note that to be considered for this post, you must be legally eligible to work in the UK. We are unfortunately unable to hire anyone that isnʼt already living in the UK, nor are we able to sponsor visas.

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: The GAIA Centre in Lambeth, London
Salary: £23,761.08 per annum, inclusive of London weighting allowance 
Contract type: Part Time, Permanent 

Hours: 30 hours per week (Tuesday-Friday). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover. 

This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..

In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.

The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 8 September 2026

Interview Date: 17 and 18 September 2026

The Southmead Project is seeking an experienced and motivated Fundraiser to support the charity’s long-term financial sustainability.

The postholder will identify, research and secure funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources. They will lead on developing high-quality, persuasive funding applications and reports that clearly communicate the impact of the Southmead Project’s work and the needs of the people it supports.

Working closely with the CEO, Head of Finance and trustees, the Fundraiser will develop and deliver an annual fundraising plan, maintain a strong funding pipeline, and support the organisation to diversify its income. The role will require excellent writing, research, relationship-building and organisational skills, alongside a strong commitment to the charity’s values and mission.

• Develop an annual fundraising plan, alongside the Head of Finance and CEO.

• Carry out ongoing prospect research to identify new sources of funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources.

• Maintain a fundraising pipeline, ensuring that opportunities, deadlines, applications and reporting requirements are monitored effectively.

• Build and maintain a database of prospective and current funders, including key contacts, deadlines, funding priorities and application requirements.

• Monitor relevant local, regional and national funding opportunities, including being a sponsored charity at community events.

• Produce funding applications for trusts, charities, foundations and statutory bodies as an ongoing part of the charity’s income generation.

• Analyse data and feedback collected through outcomes processes for report writing.

• Build and maintain positive relationships with funders, partners and relevant stakeholders, including the corporate sector as part of the charity’s income diversification strategy.

• Attend monthly meetings with the Senior Leadership Team and trustee meetings as required.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

• To follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Team Handbook.

• All members of staff, paid and unpaid, are required to undergo the   enhanced level of Disclosure and Barring Service check.

Please see job description for full details.

School Partnerships Officer

Help transform children's futures while developing tomorrow's leaders.

We're looking for an enthusiastic and relationship-focused School Partnerships Officer to join an award-winning youth and education charity tackling educational inequality.  Every day you'll work alongside schools to help children furthest from opportunity thrive, while leading and developing a team of inspiring young Volunteer Mentors as they complete a life-changing year of service.

If you're passionate about young people, education and creating lasting social impact, we'd love to hear from you.

Position: Schools Partnerships Officer (internal title: School Programme Impact Officer)

School Location:  HA1 2JG - 2 days school based

Training Location: N1 9JP - 1 day per week (with some working from home)

Salary: £30,469 per annum pro rata

Hours: Part-time, 3 days per week with 1 day being a Friday; the other 2 days flexible. Working hours are 8:00-4:30, Monday to

Contract: Permanent

Closing Date: 14th August 2026

Interview Date: From 12th August 2026 onwards

About the Role

This is a rewarding opportunity to play a key role in supporting young people through education by acting as the vital link between partner schools and a team of inspirational volunteer mentors.

Working closely with schools, you will coordinate and oversee the successful delivery of the charity's in-school programme, ensuring volunteers have the guidance, support and resources they need to make a lasting difference to pupils' lives. Alongside programme coordination, you will help develop volunteers throughout their year of service, supporting their professional development while building strong relationships with schools and key stakeholders.

The role is predominantly school-based from Monday to Thursday, with most Fridays spent attending training and development sessions at the Birmingham office or online.

What you'll be doing

● Lead, coach and develop a team of Volunteer Mentors throughout their year of service.

● Build strong partnerships with school leaders and staff.

● Ensure high-quality delivery of City Year's school programme.

● Support volunteers' wellbeing, engagement and professional development.

● Monitor and evaluate programme impact using data and feedback.

● Act as the main relationship manager between City Year UK and your partner school.

● Work collaboratively with colleagues to continually improve the experience for schools, pupils and volunteers.

● Support the delivery of our Leadership Development Programme, helping Volunteer Mentors build the skills, confidence and experience they need for future careers.

About You

We're keen to hear from candidates who are passionate about improving outcomes for children and young people and enjoy building positive relationships with others.

You may come from an education, youth work, volunteering, project coordination or community engagement background, although we're open to a range of experiences as long as you have the right skills and passion.

You'll bring

● Excellent communication and relationship-building skills.

● Confidence working with schools, young people and volunteers.

● Strong organisation and the ability to juggle competing priorities.

● A proactive, positive approach to solving problems.

● The ability to work independently while contributing to a supportive team.

● Good digital skills (Microsoft Office or Google Workspace).

● A genuine commitment to improving opportunities for children and young people.

Experience of working in, or alongside, schools would be beneficial but is not essential.

If you're looking for a role where you can make a genuine difference to the lives of both young people and volunteers, we'd love to hear from you.

About the Organisation

This national youth and education charity empowers diverse young adults to spend a year volunteering in schools, helping children who are furthest from opportunity to thrive. Through mentoring, tutoring and positive role modelling, volunteers support pupils both inside and outside the classroom while developing valuable skills for their own future careers.

Other roles you may have experience of include: School Partnerships Officer, School Coordinator, Programme Coordinator, Education Coordinator, Volunteer Coordinator, Youth Engagement Officer, School Liaison Officer, Programme Officer, Education Officer, Community Engagement Officer, Volunteer Manager, Teaching Assistant, Learning Mentor, Youth Worker, Family Support Worker or Project Coordinator.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Great support has a substantial impact on small environmental charities and the people they benefit. In this role you will be delivering an established, enjoyable, professional development programme for city farms, community gardens and care farms. You'll focus on training, networking and showcase events. The role involves getting out and about, but most of the work is office work. This role does not include any practical gardening or farming activities.

Hours:                      Three days a week (22.5 hours).  Ideally to include Tuesdays.

Salary:                      Starting salary of £33,573 FTE including London Weighting.

Pension: 5% of salary for standard contracted hours after successful completion of a 3-month probation period.

Holiday: 33 days pro-rata per year including bank holidays.

Contract: 12 months at 22.5 hours a week, subject to passing the three-month probation period. 

Location:                 Co-working space in Highbury & Islington. Frequent travel around London. 

Role Overview:

To support the delivery of a popular, enjoyable programme of training, networking and events designed with and for city farms and community gardens. The programme improves the long-term viability of individual city farms and community gardens and builds the network as a whole, contributing to the sustainability of vibrant local communities throughout the capital.

The London Development Officer is part of a London team of two, working closely with the London Development Manager, and staff of city farms and community gardens, including the trustees of the London Association of City Farms and Community Gardens. The London team works with the wider team of Social Farms &  Gardens based in the UKs countries and regions.

The London programme is well-established and well-regarded.
Annual outputs include:  

· Training days designed and delivered by SF&G members

· Networking tours of community growing spaces

· Showcase events including the London Harvest Festival

Recruitment Process:

Apply by: Midday Monday 17 August 2026.

Interviews: Thursday 27 August.

Start date: As soon as possible. Ideally by 1st October.

Social Farms & Gardens is an equal opportunities employer that understands that the best employees may not always be the best at job applications or interviews.  We try to make our recruitment processes relatively stress-free.

You do not have to meet all elements of the Person Specification to be considered for the role.

We do not ask for any formal qualifications as not everyone thrives in a school setting.

We would like you to submit these three documents by email:  

· A CV

· A Personal Statement giving specific examples of your experience for each element of the Person Specification
These will be anonymised to minimise bias

· A cover page with personal details

And complete an Equal Opportunities form, online 

Full details in the Job Pack.

We look forward to hearing from you.

Who we are

IPSEA (Independent Provider of Special Education Advice) is a national charity working to ensure that children and young people with special educational needs and disabilities (SEND) receive the educational support they are legally entitled to. Since we were formed in 1983, we have helped to improve the education experience of thousands of children and young people across England. We do this by providing free and independent legal advice and casework support for families, undertaking policy work and delivering training on the SEND legal framework.

What you’ll do

Reports to: Chief Executive

Location: Home-based or Hybrid (with frequent travel for events and meeting with parliamentarians and other stakeholders) 

We are seeking a Policy Manager to lead IPSEA's policy and influencing work to achieve positive change for children and young people with special educational needs and disabilities (SEND) and their families. Working closely with the Chief Executive, Head of Legal and Training, trustees and colleagues across the organisation, you will set strategic policy priorities and develop evidence-based influencing plans that support IPSEA's mission and long-term objectives.

Drawing on insights from our advice and tribunal services, legal expertise and the experiences of families, you will identify systemic issues within the SEND system and develop policy solutions that improve children and young people's access to the support and education to which they are entitled. You will ensure that IPSEA's policy positions are credible, legally robust and informed by the lived experiences of those we support.

You will lead IPSEA's engagement with government, Parliament and other key decision-makers, identifying opportunities to influence legislation, policy and practice at both national and local level. This includes overseeing responses to consultations, parliamentary inquiries and calls for evidence, as well as preparing briefings and strategic advice to support senior-level engagement and advocacy.

Working collaboratively with colleagues across legal, communications, fundraising and training teams, you will ensure IPSEA's policy, campaigning and public affairs activities are aligned and maximise the organisation's impact. You will also monitor developments across the political, legal and policy landscape, helping IPSEA respond proactively to emerging opportunities and challenges affecting the rights of children and young people with SEND.

This role offers the opportunity to make a real difference as part of a small, friendly, and dedicated team. If you are passionate about helping children and young people with SEND and have the skills and experience needed, we would love to hear from you.

Who are we looking for?

You will have significant experience in a senior policy and campaigning/public affairs role and have good knowledge of local and national government structure including the legislative process.

You the ability to build and maintain relationships with a range of stakeholders including MPs, civil servants, campaigners and parents. You exhibit tact and diplomacy and can be impactful with people of varying levels and experience.

Your research and critical thinking skills enable you to analyse policy and data to produce relevant reports and position papers. You have experience of drafting organisation responses to government consultations and parliamentary calls for evidence.

IPSEA should also reflect the communities we support. We would particularly like to hear from candidates from ethnic minority backgrounds, LGBTQIA+ people, under-served communities and disabled people, as well as those with lived experience of the SEND system, either as a child or as a parent/carer.

What we can offer you

• 5% employer pension contributions
• Healthcare cash plan
• Flexible working arrangements
• 25 days annual leave plus bank holidays plus an additional day off for your birthday (pro-rata if part-time).

To apply

Visit our website to download a recruitment pack and application form.

Deadline for applications: 9am on 7 September 2026.

First-round interviews: on 15 September 2026 in our offices in Takeley, Essex, with second-round interviews (online) on 18 September 2026.

NO AGENCIES PLEASE.

Would you like to help create a brighter future for nature? 

Wildlife and Countryside Link is a coalition of 97 environmental charities. We are looking for a Policy and Public Affairs Officer to help develop, advocate and win policy improvements for nature, with a particular focus on the marine environment. 

The Government has promised to halt the decline of wildlife and protect 30% of land and sea for nature by 2030. The marine environment is on the frontline of action – how can we restore habitats at the same time as huge investment in renewable energy? How can we restore fish stocks in a way that supports the future of coastal communities? How can we lead the way on reducing the pollution that is blighting our seas?

We are looking for an enthusiastic and dedicated Policy and Public Affairs Officer to help environmental organisations agree bold answers to key questions like these. This role will manage our marine, bycatch and marine mammal working groups to secure ambitious progress of protection and recovery of the marine environment. This is an exciting opportunity to be to work alongside some of the leading experts in marine policy to deliver joint policy that will transform nature at sea.

You will also play a key role in delivering environmental priorities to key influencers in Government and in Parliament. 

So, we are looking for someone with a keen eye for detail, a good networker with the ability to listen and negotiate, and a reasoned and convincing style of written and verbal communication, with a passion for nature conservation.

Position

MSF UK is looking for a Press Officer to focus on it's proactive, strategic media coverage. We're looking for someone who is collaborative, innovative and has plenty of connections in the industry - be that regional, national or international media, trade or political press, podcasts or documentaries.

Hours: Full-Time (37.5 hours per week) Mon - Fri

Duration: Permanent

Location: London – hybrid, 2 days per week London Office (including Wednesdays)

Salary: £41,902.62 - £51,214.32 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

• The main purpose of this role is to proactively seek coverage of MSF / create news about MSF.
• This role is about creating opportunities for impactful coverage and setting up good relationships externally. 
• To raise awareness of the work and priorities of MSF with core target audiences via coverage in UK and international radio, podcasts, TV, print, online and documentaries. 
• Maintain relationships with international colleagues e.g. the International Office (IO), Communication Advisors, other press officers in key hubs globally as well as field communications teams. 
• While the majority of your time will be spent gaining proactive coverage, there’s also an expectation that you will help with incoming enquiries or offer to assist the News team if it’s busy - under instruction from the Head of Media or Senior Press Officers. 
• You will be part of an on-call / out of hours rota, including evenings and weekends, for which you will accumulate TOIL. 

Knowledge, Skills and Experience:

• Demonstrable experience in press office work, TV production or international journalism, 
• including substantial understanding of, and contacts in, UK media. 
• Experience in pitching stories and features to print, radio, TV, podcast and online. 
• Good knowledge of world affairs and a demonstrable understanding of and commitment to humanitarian issues. 
• Ability to work to tight deadlines, handle content of a sensitive nature, and be a team player.
• Project management skills. 
• Industry contacts preferred.
• Experience of international development/humanitarian relief preferable. 
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer. 

Job Title: Philanthropy Officer

Reporting to: Philanthropy Manager

Purpose of the Role

The role of the Philanthropy Officer is to manage the gift administration and stewardship of supporters, lead on the stewardship of regular and individual givers, and support the Philanthropy Manager to grow the Individual Giving income stream for Chance to Shine. 

This includes responsibility for the coordination of individual giving campaigns, management of the administration of legacy gifts, and wider regular giving campaigns and appeals.

Key responsibilities

Supporter Care

• Ensure all donations are efficiently and accurately recorded and acknowledged in a timely fashion.
• Process all individual giving bank donations including website/third-party fundraising/gift-collection platforms and ensure they are efficiently and accurately entered onto our Raisers Edge database and processed (cash, cheques, credit cards, Direct Debits and vouchers) daily. 
• Maintain accurate electronic supporter records including donations, personal details, Gift Aid declarations, communication preferences and any other data relating to their support. 
• Write and update template thank you letters. 
• Respond to donor enquiries and provide personalised information as and when requested.
• Work with the Philanthropy Manager and the Communications and Marketing team to develop the supporter care strategy, proactively identifying and implementing new ways of improving supporter care.

Supporter Cultivation 

• Coordinate appeals and campaigns to help upgrade supporters and bring in new donors.
• Regularly identify lapsed committed supporters with a view to reengaging them via fundraising cultivation. 
• Produce copy for fundraising materials alongside the Communications and Marketing team and organise the distribution of these materials to supporters in a coordinated manner. 
• Support the Philanthropy Manager on the organisation and execution of project visits for supporters including attending visits where needed. 
• Support the Philanthropy Manager and Director of Fundraising with funding proposals and reports as needed.
• Support the Philanthropy Manager and Director of Fundraising when preparing for meetings and calls with current and prospective new supporters.
• Support on the research and identification of new prospects

Legacy gifts

• Lead on communications with legacy and in-memory supporters to ensure that this is sensitively managed and reflects the values of Chance to Shine. 
• Monitor and maintain legacy gifts on the database and support with the administration of legacies for the organisation.

Compliance and Data Protection

• Support on data protection compliance for the fundraising team working with the Director of Finance and Resources and Fundraising team as appropriate.
• Ensure all fundraising processes comply with data protection regulations, (including Data Protection Act 2018 and GDPR) the Code of Fundraising Practice and any other regulatory bodies. 
• Lead on updating supporters’ consent and preferences to comply with fundraising regulations and best practice.

General Support 

• Manage fundraising income administration, including donation processing and income reconciliation with Finance Team.
• Lead on organisational Gift Aid, including Gift Aid promotion and submitting claims.
• Undertake other responsibilities not outlined above which are commensurate with a role of this nature and which have been discussed and agreed with the line manager. 
• Work occasional evenings or weekends to support fundraising events (for which time off in lieu will be given) 

Skills & Experience

Essential:

• Strong organisational skills with the ability to manage
• competing priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Experience delivering high-quality supporter or customer service.
• Good knowledge and experience using CRM systems, ideally Raiser's Edge.
• Strong administrative skills and attention to detail.
• Good IT skills, including Microsoft Excel and Word.

Desirable:

• Experience of charity fundraising.
• Key relationships
• Chief Executive
• External stakeholders and supporters of Chance to Shine
• CTS senior management team
• Fundraising team
• Finance & Resources team
• Operations team
• Communications & Marketing team
• Impact & Evaluation team

London-based contract. Currently, work from the central London office is on average about 2 days per week. The role holder will need to be flexible as and when they are required to attend meetings, events, mostly in London but elsewhere around the country.

BENEFITS - What is in it for you?

· 34 days holiday (including Bank Holidays, for this financial year) , plus your birthday off after one year's service and additional leave for long service. 

· A genuine commitment to work-life balance and staff wellbeing 

· Learning & Development - We invest in our people. You'll have access to a personal training budget, our online      learning platform and all the training needed to thrive in your role.

· Free Enhanced DBS check 

· Pension & Health Care Cash Plan – All our staff have access to a NEST pension and Simply Health care plan. 

· Career breaks after 3 years' service.

About Us 

Challengers is a charity dedicated to transforming the lives of disabled children, young people and their families through the power of play. We provide safe and inclusive spaces across the South East where disabled children aged 4-18 can come together to have fun, make friends and learn valuable life skills, while giving their families essential respite from care responsibilities. 

Your Role

As our Community Engagement Officer, you'll inspire communities, volunteers, and supporters to help transform the lives of disabled children, young people, and their families.

Working as part of our passionate Fundraising and Advocacy team, you'll build meaningful relationships, grow fundraising, raise awareness, and help expand Challengers' impact in local communities.

Duties and Responsibilities

· Build and maintain relationships with local communities to grow fundraising income.

· Represent Challengers at community events and fundraising activities.

· Support and steward third-party fundraisers to help them achieve successful outcomes.

· Provide outstanding stewardship and support to donors, supporters, and volunteers.

· Recruit, train, and support volunteers, ensuring a positive and rewarding experience.

· Assist with corporate partnerships, business engagement, communications, and fundraising initiatives.

· Maintain accurate CRM records and supporter data in compliance with GDPR requirements.

· Support occasional evening and weekend events as required.

· Undertake other duties appropriate to the role as needed.

About you

We're looking for someone who is passionate about building relationships and inspiring others to support a great cause. You'll bring:

· Experience in fundraising, community engagement, events, or volunteer management, ideally within the charity sector.

· A track record of achieving fundraising or income targets and building strong relationships with supporters and stakeholders.

· Excellent communication and presentation skills, with the confidence to engage a wide range of audiences.

· Strong organisational and project management skills, with the ability to manage multiple priorities and deliver successful campaigns and events.

· A good understanding of fundraising principles (or a willingness to learn) and a commitment to excellent supporter care.

· Confidence using Microsoft Office, CRM systems (ideally Salesforce), and digital tools such as Canva, WordPress, email marketing platforms, and social media.

Essential - A full UK driving licence and access to a vehicle are essential.

Equality, Diversity & Inclusion 

Confidence can sometimes hold us back from applying for a job. We know there's no such thing as the perfect candidate, and we're committed to helping people develop. 

If this role excites you and you think you could make a difference, we'd love to hear from you. 

Challengers is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. 

Safeguarding Statement 

Challengers is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. The successful applicant will be required to complete an Enhanced DBS check and provide satisfactory references. 

We’re reviewing applications on a rolling basis and may start meeting with people earlyif someone brilliant comes along – sodon’twait too long to apply! 

CLOSING DATE 23 AUGUST 2026  - INTERVIEW DATE 02 SEPTEMBER 2026
(Salary Band D2 - In line with SUBU’s pay framework, new employees are appointed at the lower end of the salary band).

Purpose of Role

This position entails offering advice and support on an individual basis through email, phone, or in-person meetings. You will maintain thorough records of all student interactions by effectively utilizing the case management system. Additionally, you will collaborate with other departments within SUBU to design, implement, and execute campaigns and events aimed at raising awareness of the
current issues impacting BU students.

To provide accurate and comprehensive advice, guidance, and representation to Bournemouth University Students on a range of issues including academic, housing and financial matters in accordance with BU and SUBU policies and relevant legislation. And supporting students through personal circumstances such as suicide, sexual misconduct, abuse, harassment, violence, racism and discrimination. To maintain an excellent level of understanding of BU’s policies and procedures to ensure high quality advice and support is given to students. This role also supports students to prepare for and attend formal meetings relating to the continuance of students’ academic studies, for example Academic Offence Panels and Fitness to Practice Panels. We aim to empower students by advising them and giving them the information to make informed decisions. The post holder will maintain an excellent level of understanding of BU’s policies and procedures to ensure high quality advice and support is given to students.

Key Tasks

• Advice and Guidance Duties: directly helping clients as a key objective, providing accurate advice, support and signposting or referrals as appropriate. Supporting students to prepare for and attend various BU panels. Maintain knowledge and understanding of policies, issues and legislation relating to advice for clients. Staff must have access to relevant legal material and keep up to date with the law in adherence with the Advice Quality Standard.
• Support/Mentoring Duties: Work as part of a team, support other team members when they require case support to ensure the best outcomes for the students. Supporting students to prepare for and attend various meetings & panels.
• Advocacy: attending Academic Offence Panels, Fitness to Practice Panels, University Panels, Support to Study meetings with the student, monitoring and challenging the panel where the meeting or process has not followed procedure as defined by policy, and to advocate for the student in the meeting where required. Also attending additional meetings with students where additional support and guidance is required. 
• Welfare support: assisting students when in crisis, using professional judgement and policies/ procedures to inform the approach taken with each individual, which may involve creating a crisis plan. Administration Duties: Maintain clear, timely and accurate case records. 
• Communication Duties: between clients, team, SUBU staff and Officers, University staff, other external contacts and use of social media.
• Organisational Duties: organising client meetings, prompting staff and students for input into various matters, supporting the day-to-day operational function of the department. Manage and prioritise own case load, effectively managing time and systems to record cases, monitor deadlines, carry out research and respond to clients with the information they require within an appropriate timeframe. 
• Data Duties: maintain and manage various client record and information systems.
• Compliance Duties: Supporting the delivery of operational plans, policy, and departmental objectives, ensuring that services operate within their legislative responsibilities Maintain confidentiality in line with the SUBU Advice policy, and principals of the Advice Quality Standard framework. 
• Reviewing & Evaluation Duties: participate in SUBU strategic planning and development sessions, ensuring all areas of engagement to reflect SUBU.
• Networking Duties: Develop and maintain effective working relationships Maintain strong relationships and partnerships with the University, Wellbeing organisations, Local organisation, and other relevant organisations such as Advice UK, Citizens Advice Bureau, Shelter.
• Key Union Events Duties: Supporting SUBU when asked to assist with the organisation and administration of the larger Union events such as Freshers, Summer Ball, Open Days May require weekend working during peak union events.
• Professional Development - Attend regular training to develop knowledge, skills
  and expertise.

General for all staff

• Key Union events duties: proactively to assist with the organisation and administration of Union events such as Fresher’s Fair and the Summer Ball.
• Staff must always adopt and endorse the company’s strategy and values as well as all supporting policies, across all aspects of the role.
• Participate in training, meetings or conferences considered relevant to their job with agreed Personal Development plan.
• Carry out your duties with full regard to the rules, policies and procedures and conditions of service contained in the staff handbook.
• Abide by the Organisation’s policies and procedures.
• Adhere to all health and safety legislation.
• SUBU is committed to promoting, educating, and taking direct action on environmental sustainability. All SUBU employees are expected to integrate environmental sustainability values and action into their role where feasible.
• To undertake any other task that is deemed reasonable within your skill set.

Person Specification

• Excellent communication and listening skills. 
• Ability to contribute to a positive team working culture and motivate others especially in times of high demand and critical delivery.
• Experience of providing advice and representation in one or more of the areas covered by the Students' Union's Advice Service, including using a Customer Relationship Management (CRM) system.
• Flexible; responsive to changing demands.
• Excellent attention to detail & ability to provide accurate information.
• Professionalism and discretion.
• Balanced judgement when considering courses of action.
• Understanding of diplomacy and neutrality.
• Positive attitude towards problem-solving.
• Awareness of the issues involved in working in a confidential environment and of the need to maintain professional boundaries and use appropriate referrals in advice work.
• Resilient temperament with the ability to hold sensitive and difficult conversations with people in a distressed or acutely affected state.
• Patience and empathy. 
• Commitment to excellent customer service.
• Knowledge of the application of the Advice Quality Standards.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Payroll Officer

Job Title: Payroll Officer
Location: Hammersmith/Hybrid
Department: Working in both the People Team and Finance Team
Reports To: People Manager (also working closely with Head of Finance)
Hours: 21 hours per week
Salary: £32,000 - £37,000 full time equivalent (this will be calculated on a pro rata basis)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Advance are committed to building a diverse and inclusive workplace. We strongly encourage applications from individuals with lived experience and those from marginalised or underrepresented communities.

This is a part-time role, offering flexibility that may suit individuals with caring responsibilities or other commitments. We welcome applications from those seeking a role that can fit around their life. That said, due to the nature of the role, the successful candidate will be expected to schedule annual leave outside of key payroll processing periods, to ensure continuity and accuracy in payroll delivery.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you a detail-driven professional with a passion for precision and people?
We are seeking a Payroll Officer who thrives in a fast-paced environment and takes pride in ensuring every payslip is accurate and delivered on time. In this role, you will be responsible for managing the end-to-end payroll process, working closely with our external payroll provider to ensure the accurate and timely payment of all employees each month.

You will process monthly payroll, including manual calculations for overtime, variable hours, complex work patterns, and compressed hours, while ensuring correct application of cost codes for payroll expenditure. The role involves administering statutory and company payments such as sick pay, maternity pay, and other relevant entitlements, as well as processing adjustments for new starters, leavers, promotions, and contract variations.

You will also play an important part in supporting the procurement and implementation of a new payroll provider and software, ensuring compliance with all pay-related legislation, HMRC regulations, and internal policies. The position includes managing pension scheme administration—covering auto-enrolment, contributions, and opt-out processes—and collaborating closely with both the People and Finance teams to maintain accurate employee data and ensure payroll costs are correctly recorded and reported.

Additionally, you will produce monthly payroll reports, assist with financial and audit requirements, and respond to employee payroll queries promptly and professionally. This is a varied role that also offers opportunities to contribute to ad hoc tasks and reporting projects as required by the business.
 

About You:

To be successful as the Payroll Officer you will need to demonstrate proven experience in payroll processing, ideally within a medium to large organisation, along with a strong understanding of UK payroll legislation and statutory requirements. You should possess excellent numerical skills, with the ability to interpret data, perform accurate calculations, and apply sound financial understanding relevant to the position. A high level of accuracy and attention to detail is essential, as is the ability to manage confidential information with discretion.

It would be advantageous to have experience managing complex pay calculations such as compressed hours, overtime, and varying pay structures, as well as familiarity with pensions administration and HMRC reporting. Strong organisational and time management skills, together with proficiency in IT - particularly Excel - and experience using FMP or Staffology payroll software, would also be highly desirable.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter, will be considered.

• Closing Date for Applications: 29th August 2026 @23:59PM
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week (FTE)
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email and the Talent AcquisitionTeam who will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
 

Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory DBS check.

Youth Employment UK is seeking a Senior Policy Officer to join our Policy and Research department at an important moment for youth employment policy.

The Senior Policy Officer will strengthen Youth Employment UK’s policy and insight capacity by helping gather, analyse and communicate evidence from young people, employers, members and the wider youth employment system.

Working with the Policy and Research Director, the role will support Youth Employment UK to develop high-quality policy positions, recommendations, briefings and reports, and to strengthen our reputation as a leading source of insight and practical solutions for youth employment.

This is a policy-focused role with strong research literacy. It is not a technical academic research post, but the postholder will need to be confident in interpreting evidence, drawing out implications, writing clearly, and translating insight into practical recommendations for different audiences.

Summary of responsibilities

• Monitor, analyse and respond to youth employment-related policy developments through written briefings, articles, guidance and formal evidence submissions. 

• Support the development of Youth Employment UK policy positions, recommendations and messages

• Work with Youth Ambassadors and young people to gather insight that informs policy positions, reports and recommendations

• Support delivery of our Youth Voice Census by writing up findings for a wide range of audiences

• Support Youth Employment UK’s Good Youth Employment Benchmark by conducting employer interviews and writing employer-facing reports.

• Support Youth Employment UK’s public affairs activity, including APPG, Connected Communities and other policy forums.

• Work closely with the Policy and Research Director, Policy and Research Coordinator and wider team in an agile, fast-paced working environment 

About you

We are looking for someone with strong policy judgement, excellent writing skills, professional curiosity and a commitment to improving systems for young people. 

You will bring:

• Experience in policy, public affairs, research, youth employment, education, skills, employment support, social policy or a related area

• Research literacy and confidence working with evidence, data, reports and lived experience insight

• Ability to turn complex information into clear briefings, recommendations and practical outputs

• Confidence in engaging with a range of stakeholders, such as young people, employers, members, policymakers, charities, NGOs, think tanks or public bodies.

• Excellent written and oral communication skills, with the ability to adapt communication to a wide range of audiences 

• A high level of self and project management skill, able to work effectively as part of a team and independently 

• A clear passion for improving education, employment and transitions outcomes for young people through policy activity. 

A full overview of responsibilities in the role and person criteria can be seen in the attached job description. 

What we will provide to you

• Competitive salary.

• Standard company pension.

• 25 days annual leave plus Bank Holidays, increasing to 26 days after 12 months’ service.

• 2 volunteering days per year.

• 2 additional wellbeing days per year.

• Onsite parking, available on a first come, first served basis.

• Personal development opportunities.

• Free breakfast and lunch options when in the office.

• Team activities and events.

• Dog-friendly office.

Please note that this is a full-time (37.5 hour) role, with some flexibility over working hours. Our main office is in Kettering, right next to the train station. However, we are open to discussing remote and hybrid working arrangements with the right candidate. 

Women’s Inclusive Team (WIT)

Finance and Fundraising Manager

Salary: £35,000–£45,500 FTE, pro rata
Hours: 14–21 hours per week
Location: Bethnal Green / hybrid
Contract: Permanent, subject to funding and probation
Reports to: Chief Executive Officer

About WIT

Women’s Inclusive Team is a community-led charity in Tower Hamlets. We work with women, children, young people and families, particularly those from Black, Asian and minoritised communities, to improve wellbeing, widen opportunities and strengthen local voices.

About the role

We are looking for an experienced Finance and Fundraising Manager to join our Senior Management Team.

This is a senior, hands-on role combining charity finance with fundraising and income development. You will lead the finance function, strengthen controls and provide clear information to the CEO, trustees and senior managers.

You will also help grow and diversify income by managing WIT’s funding pipeline, identifying opportunities and contributing to strong applications, tenders, budgets and financial narratives.

Key responsibilities

• Lead the finance function using QuickBooks and Excel.
• Produce management accounts, cash-flow forecasts, budgets and reforecasts.
• Strengthen reconciliations, journals, salary allocations, debtor monitoring and year-end processes.
• Maintain a central funding pipeline covering needs, opportunities, deadlines and gaps.
• Lead or contribute to funding applications, tenders, contracts and partnership bids.
• Prepare budgets, financial narratives and full-cost recovery calculations.
• Build relationships with funders, commissioners and corporate partners.
• Oversee grant and contract finances, reporting deadlines and audit trails.
• Advise the CEO, trustees, managers and budget holders.
• Line manage the Finance Assistant and improve systems and workflows.

About you

You will have:

• Strong charity finance experience, including management accounts, cash-flow forecasting, budgeting, restricted funds and financial controls.
• Experience of month-end processes, reconciliations and debtor management.
• A successful fundraising track record across grants, tenders, commissioned contracts or partnership bids.
• Experience managing a funding pipeline.
• Confidence using QuickBooks and Excel.
• Knowledge of grant management, funder reporting and audit requirements.
• The ability to explain financial information clearly.
• Strong organisational, collaborative and line-management skills.

You do not need to have held an identical combined role, but you must show strong charity finance expertise alongside credible fundraising and income-development experience.

What we offer

Flexible part-time hours, hybrid working, a place on WIT’s Senior Management Team and the opportunity to help shape the future of a values-led community charity.

How to apply

Please submit your CV and brief responses to these questions. A covering letter is not required.

1. Why would you like to work for WIT, and what attracts you to this role? Maximum 250 words.
2. Give one example of a successful funding application, tender, contract or partnership bid you contributed to. Include your role, the amount sought or secured and the outcome. Maximum 350 words.
3. Give one example of how you used management accounts, budgets or cash-flow information to support a decision, address a risk or improve financial controls. Maximum 350 words.

Closing date: 27th August 2026. We may close early if we receive enough suitable applications, so early applications are encouraged.
Interview dates: To be confirmed.

Further competency questions will be explored at interview; no lengthy written task is planned.

Appointment is subject to satisfactory references, right-to-work evidence and pre-employment checks. A DBS check may be required.

WIT welcomes applications from a wide range of backgrounds and lived experiences.