Supporter relations officer jobs in Polmont, falkirk

Introduction

the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home. 

Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.

We are looking for an experienced, values-driven and thoughtful Communications Manager to help shape and strengthen the3million’s public voice. The role focuses on sharing our work as widely and effectively as possible, through social media, supporter communications and news media. You will act as a spokesperson for the3million, write and develop communications materials, and help grow our supporters and donors base through lived-experience focused communications.

The ideal candidate is a passionate communicator, motivated by social justice and passionate about amplifying the voices of EU citizens and other migrant communities. You are as comfortable shaping strategy as you are delivering high-quality content, and you are committed to challenging injustice and influencing decision-makers.

Key responsibilities

1. Communications strategy & leadership 

• Lead the development, delivery and evaluation of the communications strategy of the3million, working closely with the3million’s CEO, Head of Policy and Advocacy and Organising team to deliver timely strategic communications support
• Growing and safeguarding the3million’s brand identity, integrity and strategic positioning across all our external channels, networks and audiences
• Develop new initiatives to expand and improve the reach and engagement of the3million’s communications
• Regularly reviewing the effectiveness of campaigns and responding to opportunities that arise
• Use analytics tools to evaluate performance and inform strategic decisions
• Support the3million’s sustainability through effective fundraising messages and campaigns
• Maintain positive and productive relationships with partner organisations, working on shared campaigns and promoting strategic collaborations, opportunities for engagement and projects

2. Content and digital communications 

• Build the3million’s public messages, using the most effective frames to communicate complex issues clearly to targeted audiences, with lived experience underpinning these messages
• Take overall responsibility for developing the3million’s website content, creating written and visual content
• Oversee and manage the3million’s online presence, engaging with relevant online platforms
• Produce regular newsletters, with clear and effective calls to action 
• Develop effective fundraising content to disseminate to supporters 
• Manage the3million’s social media channels, leading on creating engaging social media content (written and visual), developing and expanding the3million’s social media presence using relevant up to date digital tools 
• Support EU citizens in having their stories heard, sourcing and writing compelling stories, ensuring safeguarding and consent policies are followed

3. Media relations 

• Monitor media outlets for issues related to our campaigns, respond to developments in an appropriate and timely fashion
• Write and disseminate press releases, opinion pieces and articles
• Manage press enquiries, liaising with journalists and other media contacts
• Proactively pitch, develop and maintain relationships with relevant media stakeholders, developing our contacts list
• Support people with lived experience in working with journalists to have their stories heard
• Develop key messaging and briefings for staff and spokespeople to ensure consistency across communications, as needed
• Lead on crisis communications and rapid response messaging in reaction to political or media developments 

4. Campaign communications & messaging 

• Work closely with the policy and advocacy team to translate complex issues into compelling narratives 
• Work with the Community Organising team to ensure lived-experience led storytelling is embedded in the community organising strategy
• Support with the development of published materials (in print and online) such as leaflets and reports. Lead on the visual design of published materials
• Support people with lived experience (including community leaders) to be effective spokespeople for the3million, delivering relevant communications training and support their leadership development (working closely with the Organising team)

5. General: 

• Maintain relationships with relevant funders of the3million’s communications activities, providing regular reports and updates 
• Represent the views of the3million at events, conferences and in the media
• Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO

Person specifications

Knowledge and experience: 

• Demonstrable experience (minimum 2 years) in managing communications for a charity or an NGO in the UK
• Strong understanding of the UK media landscape, including experience securing media coverage and managing press relationships 
• Experience managing digital communications channels (website, email, social media) and growing engagement 
• Experience supporting or working alongside people with lived experience in communications, storytelling or campaigns 
• Experience using data and analytics to evaluate communications performance and inform strategy

Skills:

• Excellent writing, editing and storytelling skills, with the ability to adapt tone for different audiences and channels 
• Ability to identify and quickly respond to external opportunities and risks, including fast-moving political or media developments 
• Strong media relation skills, including pitching stories and handling press enquiries 
• Digital communications skills, including social media management, email campaigns (eg using Mailchimp or Action Network) and website content management 
• Strong organisational skills, with the ability to manage multiple priorities and deadlines
• Ability to develop clear, compelling messaging and narratives grounded in lived experience
• Confidence in supporting and briefing spokespeople, including people with lived experience
• Good design and visual content skills (including using Canva for content production)

Personal attributes:

• Passionate about EU citizens’ rights and committed to supporting and advancing the rights of all migrants, irrespective of nationality, immigration status, or other matters
• Strong understanding of power, inequity and intersectionality
• Ability to work independently, managing competing priorities and thrive in a fast-paced environment
• A positive, proactive and solutions-oriented attitude, able to take initiative
• Willingness to occasionally travel across the UK

Desirable: 

• Experience with campaigning or political communications 
• Knowledge and experience in fundraising communications (donor messaging, appeals)
• Knowledge of migrants rights or the EU Settlement Scheme
• Experience delivering media or communications training 

Before you apply

One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people. 

We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.

You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.

If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.

We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.

About applying 

Apply by submitting an up to date CV and cover letter through CharityJobs, detailing your motivations for applying for this post and how your skills, knowledge and experience fit the person specifications of the role. Please note we will not be reviewing applications which do not include a detailed cover letter.

Working conditions 

Position: Full time 
Duration: one year contract, with possibility of extension, subject to funding 
Salary: £35,000
Location: Remote, UK. Home working. Occasional travel required - within the UK (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: CEO

Closing date: 21st April 2026. Please note we are reviewing applications on an ongoing basis and this vacancy may be closed early if we find a suitable candidate.

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

About The Role
At Alzheimer’s Society, we are many things. Advisors, supporters, fundraisers, researchers, communicators and technical specialists. Above all, we are people who care deeply about improving the lives of those affected by dementia.
We are looking for someone who shares that purpose. Someone determined to make a difference where it matters most. Someone who brings compassion to their work, builds trust through expertise and believes that we achieve more when we work better together.
This is a job share role, working alongside a colleague based in Northern Ireland to deliver a seamless, high-impact media presence across the region. You will take the lead on strategic media relationships and activity in the North West and North East England, while contributing to projects and campaigns and media requests across all areas.
Hours: 21 hours per week (Monday to Wednesday)
Location: Homebased in North West or North East England, with travel across the North West, North East, and Northern Ireland
About the role
In this role, you will help shape how Alzheimer’s Society shows up in the media, telling powerful stories that inform, influence and inspire action.

- Lead and deliver regional media projects from planning through to evaluation, ensuring they align with wider organisational priorities
- Identify and secure proactive media opportunities to promote our services, fundraising, research and campaigns
- Develop and deliver media strategies that engage key audiences and strengthen our position as the leading voice on dementia
- Build strong relationships with journalists, spokespeople and partners to increase our reach and impact
- Create compelling, accessible content including press releases, articles, blogs and campaign materials
- Support and coach spokespeople and people affected by dementia to share their stories with confidence and authenticity
- Respond to media enquiries and manage reputational issues with professionalism, care and sound judgement

You will also contribute to a collaborative, 24/7 media function, working closely with colleagues across research, fundraising, influencing and services. Travel across the region and occasional evening or overnight work will be part of the role.
About you
You are a confident communicator with a passion for making a difference and a strong understanding of how regional media can drive change.

- Experience in a communications or PR role, with a track record of delivering effective media coverage
- Excellent writing and storytelling skills, with the ability to translate complex information into clear, engaging content
- Strong knowledge of regional and local media landscapes and how to work effectively within them
- A collaborative approach, with the ability to build relationships, influence others and work across teams
- A genuine commitment to inclusion, and to amplifying the voices of people affected by dementia

You are organised, proactive and resilient, able to manage competing priorities while maintaining attention to detail. You bring positivity, integrity and a willingness to learn, and you are motivated by the opportunity to be part of meaningful, lasting change.
You will be part of a supportive, purpose-driven organisation where your work has real impact. We are committed to creating an inclusive environment where everyone feels valued and able to thrive.
Together, we are working towards a world where dementia no longer devastates lives.
Interviews are scheduled to take place week commencing 29th April via MS Teams
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

If this sounds like you, then our four-month (7th September to 18th December 2026), salaried Grant Fundraising Traineeship might be the perfect opportunity for you.

Chell Perkins is looking for four individuals with excellent writing skills who want to learn how to fundraise from grantmakers. 

Our industry-leading paid traineeship (monthly equivalent of a £24,792 annual salary) will see you writing grant applications for multiple charities and gaining a recognised certificate with education credits towards CFRE to kickstart your fundraising career. There are up to four vacancies at Chell Perkins, and at the end of the course trainees will be eligible to apply for a permanent position.

“This programme has been an amazing opportunity to work with so many different clients, and constantly learn new skills on the job. I have learned so much.” Junior Fundraiser, 2022

This immersive programme is home-based with quality training and plenty of support from other experienced fundraisers.

“The hands-on training opportunities that come with a role at Chell Perkins are invaluable for anyone who is looking to get into fundraising. I don't think you could find a more immersive and rewarding experience in the charity sector anywhere else!” Junior Fundraiser, 2022

Why Chell Perkins?

At the end of our Grant Fundraising Traineeship, you will be a confident and capable fundraiser. But there’s much more to the scheme than that. The Chell Perkins team are a great bunch of people to work with. We really care about our partner charities and YOUR future. Our supportive and empowering work culture will enable you to realise your own potential.

“This programme is truly unique and rewarding. I recommend it to anyone thinking of beginning a fundraising career.” Junior Fundraiser, 2020

Client mix

Candidates should be aware that at present, 70% of our partner charities come from a Christian background (churches or Christian charities). While it is not a requirement to be Christian, candidates must be happy to write for a faith-based audience.

Applications

This role is home-based; however, you may occasionally be required to work from client sites across the UK.

For more details about this opportunity, contact us and request a copy of the Job Description & Person Specification document.

Interviews will be held in the week commencing 4th May 2026 for positions starting on 7th September 2026.

If our Grant Fundraising Traineeship sounds like it could be a perfect fit for you, why not apply? We look forward to hearing from you!

To apply for this role, please complete our job application and email it to us with a recent CV and a covering letter. In your covering letter, we are looking for:

• Evidence of strong written communication skills
• Passion for the third sector, and in particular fundraising
• Ability to write persuasively
• Evidence that you have carefully researched the role and our organisation.

Click 'how to apply' below for the email address to send your application to, and for more information on the role and person specification.

A note about generative AI use

As an agency we are not against the use of AI to research or help improve the quality of your application. However, we strongly advise against using AI to generate copy for you. Last year, over 40 applications contained sections with identical wording, due to the use of generative AI. As a result, we could not get to know the applicants from their writing, and subsequently had to reject all of these applications.

Impact & Communications Coordinator

Salary: c.£30,000
Contract: Permanent | 35 hours per week
Location: Hybrid (North London & homeworking)

FEAST With Us (FEAST) is looking for a driven and creative Impact & Communications Coordinator to lead the measurement, evaluation and communication of our work tackling food insecurity across London. This pivotal role combines impact evaluation, data analysis and storytelling—using evidence to improve our services, strengthen fundraising, and clearly communicate the difference FEAST makes to individuals and communities.

About Us

FEAST improves the nutrition, wellbeing and health of people at risk of food insecurity. We deliver nutritious community meals, and Healthy Eating on a Budget programmes across London venues, working in partnership with charities and community organisations.

Key Responsibilities

• Lead FEAST’s impact measurement, evaluation and learning, including Theory of Change and impact frameworks
• Collect, analyse and interpret qualitative and quantitative impact data
• Produce accessible impact reports, case studies and insights
• Support funding applications and reporting with robust evidence
• Develop and deliver FEAST’s communications and marketing strategy
• Create engaging digital and print content (website, social media, newsletters, reports)
• Manage FEAST’s website and ensure consistent brand messaging and tone of voice
• Build relationships with partners, ambassadors and stakeholders

About You

You will have:

• At least 2 years’ experience in charity impact/evaluation
• At least 2 years’ experience in communications or marketing
• Strong data analysis, writing and storytelling skills
• Excellent organisation and project management abilities
• Experience using tools such as Excel, PowerBI, Mailchimp, CMS/WordPress and Canva
• A strong commitment to FEAST’s mission and values

Knowledge of food insecurity, nutrition, PowerBI dashboards, PR or policy work is desirable.

Key Benefits

• 25 days annual leave + bank holidays
• Pension: 3% employee / 5% employer contribution
• Enhanced maternity and paternity leave
• Flexible hybrid working
• Supportive, mission‑driven team culture

How to Apply

Send your CV and covering letter by 5pm, Friday 24 April 2026. Applications reviewed on a rolling basis.

We have an exciting opportunity for a passionate conservation professional to join the Trust and play a key role in the care and conservation of our outstanding churches, a fascinating and unique collection of highly listed historic buildings.

Overall job purpose

As a Conservation Projects Manager and a key member of the national Conservation team, you will work with experienced consultants and skilled craftspeople, with national and regional colleagues, volunteers, local partners and stakeholders to develop and manage a range of holistic, conservation and new use projects, from inception to completion, and providing professional advice and support to community led projects.  You will lead on capital, conservation and maintenance programmes in East Anglia and beyond as required.

You will have expertise and specialist knowledge in the field of historic building repair and conservation, and a proven track record of project management (client side) in the heritage sector. You might be a Building Surveyor, a Conservation Architect, an Estate Manager, or a Project Manager, in this continually varied and unique role you will be working on some of the most significant historic buildings in the country. As you’ll be working on projects across a large geographical area, it is essential you have a full driving licence.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 27th April 2026.

The interviews will take place in London on Wednesday 6th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.