Jobs in Ilford

Support engaging weekend sessions that help children and young people with learning disabilities learn, grow and thrive.

Kids Can Achieve (KCA), part of LDN London, is expanding its SEND provision with a new Weekend Club in Ealing. We are looking for enthusiastic, caring and reliable Sessional Play Workers to support weekend sessions for children and young people aged 5–17 with learning disabilities, autism and complex needs.

This is a rewarding and hands-on role where you will directly support children and young people to enjoy activities, build confidence, develop independence and have fun in a safe and inclusive environment.

 Hours

• Flexible sessional role (weekends only)
• Saturday & Sunday sessions (typically between 9:30am – 3:30pm)
• Work can be offered based on your availability
• Opportunity to work additional sessions during school holidays

 Ideal for School Staff

This role is particularly suited to:

· School staff

Looking to:

• Work in a creative, activity-based environment
• Take on flexible weekend work alongside your current role

This opportunity is open to staff currently working within St Ann’s School or local schools.

About the Role

As a Sessional Play Worker, you will:

• Support children and young people in fun, engaging and inclusive activities
• Deliver activities such as sensory play, arts, sports, cooking, games and community outings
• Work on a 1:1 or group basis depending on needs
• Support communication, independence and social development
• Implement support plans and Positive Behaviour Support (PBS) strategies
• Complete observations and daily records using digital systems
• Follow risk assessments and ensure a safe environment

You will embody our core values of Kindness, Choice and Ambition in everything you do.

�� About You

We are looking for someone who:

• Has experience working with children or young people (SEND experience desirable)
• Is positive, patient and enjoys working in a hands-on environment
• Understands or is willing to learn about autism, learning disabilities and complex needs
• Can support children who may display distressed behaviours
• Communicates well
• Is reliable, flexible and able to work as part of a team
• Is committed safe practice

 Why Join KCA?

✔ Be part of a new and exciting Short Breaks provision in Ealing
✔ Make a meaningful difference to children and young people
✔ Work in a supportive and values-driven team
✔ Flexible working to fit around your current role
✔ Opportunities for additional hours and progression

�� Apply Now

If you are passionate about supporting children and young people with learning disabilities and want to be part of a positive and inclusive team, we would love to hear from you.

How to Apply:
Please send your CV to the address provided on our website. (Follow the attached link below).

If shortlisted, you will be required to complete a full online application form.

Closing Date: 5:00pm on Wednesday 29 April 2026 – Ref 831

LDN London is committed to safeguarding and promoting the welfare of children and young people. Background checks and an enhanced DBS will be required. You must be 18 or over to apply.

If you are looking for a career in social care and you understand the impact, you can have as a support worker in delivering excellent support we would like to hear from you! We are looking to recruit staff in the Hammersmith & Fulham area.

Job description

Hours: 

Days Full - time – (37.5 hours on a rota basis – Mon-Sun)

Nights Full - time (40 hours – 4 nights per week)

Pay:

Support Workers: £13.85 per hour/ £27,008 per annum (Overtime rate £15.52 per hour)

What does Support Work involve?

As a support worker you will help people with learning disabilities to live safe, fulfilling, and dignified lives in supported accommodation or their own home.  We work on a rota which includes working some weekends, early and late shifts. If you prefer to work nights, we also have some vacancies for waking nights. 

LDN London is currently looking to recruit several Support Workers in the Hammersmith & Fulham area.  The nearest tube station will be Acton Central station.  We need team members that can work flexibly because there will be a need to support people with learning disabilities through the day and night.

People want to be part of the community and to develop independence skills and so understanding the principles of doing with and not for is important.  

You need to be digitally confident in use of Apps and other systems which help people be more independent and tracking progress.

You will be working with people who need assistance with every aspect of daily living, supporting complex health conditions, assisting people with sensory loss and communication challenges as well as with people who are significantly more independent but vulnerable to coercion and control and who may reject support.

You will be part of a large team and working as partners with professionals and families and so your communication skills and level of professionalism must be at the highest level.

Being a team player who can take on additional responsibilities based on a key working model is also a requirement.

Training will be provided. Adherence to our values is core to our recruitment and will be tested through interviews and during probation.

We currently only have vacancies where manual handling is an intrinsic and regular part of the job.

Download our job details which gives further information about the job, the benefits of working for LDN London, our locations, and the skills and knowledge we look for in a support worker.

How to apply

Please take the time to read the job details before applying.

To apply please complete the online application form using the link provided below.

To be successful in this process you must uphold the values and standards we expect in the workplace, including being open and honest throughout and treating the people we support and our staff with dignity and respect. Any failure may lead to the withdrawal of any offer of employment or work.

Closing date:  5:00 pm on Thursday 30 April 2026 - Ref: 828

Note: all successful applicants will be DBS checked and must be able to provide employment or professional references covering the last three years.

Job Details

As a support worker you enable people with learning disabilities to live safe, fulfilling, and dignified lives in supported accommodation or their own home.  We have positions available across a variety of services in Westminster, Kensington & Chelsea, Camden, Islington, Southwark and Hammersmith & Fulham.

In each of our services we support approximately 5-10 people. We support people with a range of support needs from low to high; with old age/ dementia, profound and multiple learning disabilities (PMLD), autism/mental health.  We also operate outreach services for people who live more independently. We work on a rota which includes working some weekends, early and late shifts. If you prefer to work nights, we also have some services with waking night shifts.

We currently only have vacancies in services where manual handling is an intrinsic and regular part of the job.

Download our job details which gives further information about the job, the benefits of working for LDN London, our locations, and the skills and knowledge we look for in a support worker.

Sessional work

If you don’t want to commit to a contract with you can opt for sessional work where you can decide when and where you work, you will also have the option of accepting or declining any work offered by LDN London.

How to apply

Please take the time to read the job details before applying.

To apply please submit your up to date CV to the address provided on our website.  please use the link provided below.

To be successful in this process you must uphold the values and standards we expect in the workplace, including being open and honest throughout and treating the people we support and our staff with dignity and respect. Any failure may lead to the withdrawal of any offer of employment or work.

Closing date: 4:30pm on Monday 4th May 2026 

Note: all successful applicants will be DBS checked and must be able to provide employment or professional references covering the last three years.

LDN London is committed to equality, diversity, and inclusion and welcomes applications from all groups.

If you are looking for a career in social care and you understand the impact, you can have as an Outreach Support Worker in delivering excellent support then we would like to hear from you!

Who we are:

Are you passionate about helping vulnerable individuals live independently? Join our team as an Outreach Support Worker, providing tailored community-based care to people with autism, complex and mental health needs.

LDN London is an award-winning charity with over 60 years’ experience of supporting people with learning disabilities to stay healthy, be safe and live well. 

The Outreach Support Worker is responsible for delivering practical and emotional support, developing and delivering person-centred care, and working in partnership with local agencies to promote positive outcomes.

About the role:

As an Outreach Support Worker, you will provide flexible, community-based support to adults with learning disabilities who live in their own homes, with family, or in supported living settings. Your focus will be on enabling each person to live as independently as possible while achieving their individual goals and aspirations.

The Outreach Support Worker will build positive, professional relationships based on trust and respect, taking time to understand each person’s strengths, preferences, communication style, and support needs. Support may include developing independent living skills such as meal planning and preparation, budgeting and money management, travel training, maintaining a tenancy, and accessing healthcare services.  It may also involve accompanying individuals to social groups, volunteering opportunities, college courses, employment placements, faith groups, or recreational activities. The post holder will actively promote social inclusion, confidence-building, and the development of meaningful relationships.

The role requires accurate record-keeping, maintaining clear communication with your team, and following safeguarding, health and safety, and medication policies at all times. You will be expected to respond calmly and appropriately to challenging situations, using positive behaviour support approaches where required.

This is a community-based role, so flexibility is essential. You may be required to work earlies, evenings, weekends, and bank holidays on a rota basis to meet the needs of the people we support.  You will work in partnership with families, carers, social workers, healthcare professionals, and other agencies to ensure a coordinated and consistent approach to support.

Above all, this role is about empowerment, enabling people to make choices, take positive risks, build skills, and live fulfilling lives on their own terms.

About you:

The ideal candidate will be a well organised person with the ability to deliver successful outcomes for the people we support. You will be confident networker and relationship builder with excellent interpersonal and communication skills.

You must be able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. In addition, you will need a positive, resilient attitude, and be flexible and adaptable.   

Relevant training will be provided. Adherence to our values is core to our recruitment and will be tested through interviews and during probation.

We are looking for someone who has a good understanding of the needs of people with learning disabilities and can work collaboratively to achieve our goals.  The ideal candidate will be able to self-motivate and work independently whilst keeping in line with LDN London’s values.

This is an excellent opportunity for someone who is looking for a new challenge!

 Why join us:

We offer continuing opportunities for learning and development together with regular supervisions and support for all our staff. We offer:

· the opportunity to work flexibly

· up to 38 days annual leave (including bank holidays)

· a generous pension scheme

· season ticket loans

· family friendly policies and personal/professional development packages

How to Apply:

Use the link provided below and follow the instructions.

Please ensure that you select ‘Outreach Support Worker (Camden)’ on the online form selection options under section 4 of the application form.

To be successful in this process you must uphold the values and standards we expect in the workplace, including being open and honest throughout and treating the people we support and our staff with dignity and respect. Any failure may lead to the withdrawal of any offer of employment or work.

Closing date: 5:00pm on Thursday 30 April 2026 – Ref: 832 

Note: all successful applicants will be DBS checked and must be able to provide employment or professional references covering the last three years.

From crafting emails that inspire people to take action, to brainstorming graphics that cut through the noise, to getting stuck into the behind-the-scenes-detail that gets a campaign out the door, you’ll be working hard, fast and learning everyday.

The Digital Campaigns Assistant position is an entry level role. It’s open to recent graduates with relevant experience alongside their studies as well as candidates with 1-2 years of relevant work experience. 

The important thing is you’ve proven your interest in making change happen - whether that’s through volunteering, in community organising or campaigning. And you’ve got drive, ambition and the ability to learn quickly. 

If you’re ready to do meaningful work from day one and learn on the job the foundations of strong digital campaigning, apply to join the Small Axe team. 

Would you like to work for an award-winning charity? Are you passionate about creating amazing experiences for people with learning disabilities? 

Then, we have the job for you! As a Team Leader, you will lead and manage the team to success! 

Who we are: 

LDN London is an award-winning charity with over 60 years’ experience of supporting people with learning disabilities to stay healthy, be safe and live well.

We have a fantastic opportunity for several experienced Team Leaders to join our respite (Short breaks) service in Kensington.  The service is located near Ladbroke Grove and Latimer Road tube stations. 

The short breaks service offers crisis and planned stays to adults with learning disabilities in Kensington. The Team Leaders manage our short breaks service ensuring safe, person-centred, and high-quality support for adults with learning disabilities. 

About the role:

The Team Leader is responsible for offering a creative and flexible response to ever changing complex demands which include meeting guest’s needs within the environment. We require experienced Team Leaders to help run the short breaks service.

The Team Leader acts as the “person in charge” for the service during their shift — coordinating staff deployment, managing admissions and discharges, ensuring accurate recording and communication, and promoting a positive and enabling environment for guests and staff. 

We require x4 Team leaders and each team leader will work a 5-day week (37.5 hours per week) with a mixture of days, evenings, nights and weekends on a rota basis.  Weekends will rotate approximately working 1 to 2 weekends per month.  Team Leaders will work 1 week of nights shifts approximately every 6 weeks. The people we support require team members that can work flexibly as they will need support through the day and the night.

Team Leader supports the Registered Service Manager to ensure that your team deliver on quality improvement, and safeguarding, managing the budget of the service and the personal finances of people you support. You lead the management of Health and Safety in the service.  The role requires you to create a harmonious, open, and positive working environment, where people are confident to speak up. 

The role requires you to work with people who need assistance with every aspect of daily living, supporting complex health conditions, assisting people with sensory loss and communication challenges as well as with people who are significantly more independent but vulnerable to coercion and control and who may reject support. People want to be part of the community and to develop independence skills and so understanding the principles of doing with and not for is important.

You will be part of a large team and working as partners with professionals and families and so your communication skills and level of professionalism must be at the highest level. Being a team player who can take on additional responsibilities based on a key working model is also a requirement.

About you:

The ideal candidate will be a well organised person with the ability to deliver successful outcomes for the people we support. You will be confident networker and relationship builder with excellent interpersonal and communication skills. 

You must be able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. In addition, you will need a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable. 

Relevant training will be provided. Adherence to our values is core to our recruitment and will be tested through interviews and during probation. 

We are looking for someone who has a good understanding of the needs of people with learning disabilities and can work collaboratively to achieve our goals.  The ideal candidate will be able to self-motivate and work independently whilst keeping in line with LDN London’s values. 

This is an excellent opportunity for someone who is looking for a new challenge!

Why join us:

We offer continuing opportunities for learning and development together with regular supervisions and support for all our staff. We offer:

· the opportunity to work flexibly

· up to 38 days annual leave (including bank holidays)

· a generous pension scheme

· season ticket loans

·family friendly policies and personal/professional development packages.

How to Apply:

Click on the link provided below and follow the instructions. 

Please ensure that you select ‘Team Leader (Kensington)’ on the online form selection options under section 4 of the application form.

To be successful in this process you must uphold the values and standards we expect in the workplace, including being open and honest throughout and treating the people we support and our staff with dignity and respect. Any failure may lead to the withdrawal of any offer of employment or work.

Closing date: 5:00pm on Thursday 30 April 2026 – Ref: 829

 Note: all successful applicants will be DBS checked and must be able to provide employment or professional references covering the last three years.

Does your work background include working for a medical or health related organisation?  Have you been in a role that had you dealing directly with Patients?  Are you able to understand medical terminology and have the willingness to become familiar with a very specific discipline?   If yes to all of the above, then please read on. 
 
Salary/rate: £34,000
Working arrangements:  hybrid                          
Location: West London
Employment type: permanent
Working hours: 37.50  
 
Short description of role:
 
TPP are recruiting a Patient Compliance Coordinator on behalf of our client, a well-established international charity supporting people facing a severe health condition.
 
Benefits:

• 25 days’ holidays per annum plus Bank Holidays
• Corporate eye care scheme
• Cycle to work scheme
• Season ticket loan
• Employer pension contribution of up to 5%

The Role:

As a Patient Compliance Coordinator, you’ll be the key point of contact for potential cell donors, managing every detail of the donor journey. You’ll collaborate with international registries, healthcare professionals, and internal teams to ensure seamless coordination and unparalleled donor care.

Main responsibilities:

• Notify and educate potential donors who have been identified as matches for patients.
• Coordinate tests, medical evaluations, and cell donation appointments.
• Liaise with national and international registries, transplant centres, and medical advisers.
• Maintain detailed and accurate records using internal systems.
• Resolve any donor or transplant centre concerns and improve donor experiences.
• Represent the team in local and international projects and working groups.
• Ensure compliance with medical and regulatory standards.

Requirements:

• Experience in a fast-paced team environment.
• Background in working for a medical or health related organisation in a similar role
• Excellent communication skills, with the ability to educate and support donors.
• High levels of empathy and sensitivity to diverse needs.
• Strong organisational skills and attention to detail.
• Knowledge of medical terminology
• Proactive and adaptable approach to challenges.
• Experience with databases and CRM systems.
• Flexible, with a “can-do” attitude and commitment to excellence.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Sickle Cell Society is looking for a Programme Manager to join the team to oversee operations of the North West region Sickle Cell Children and Young Person’s mentoring programme. The Peer Mentoring programme aims to improve the health and wellbeing of young people with Sickle Cell Disorders (SCD).The North West Programme Manager will be overseeing the success and delivery of the aims and objectives of the peer mentoring programme across Manchester, Liverpool and Sheffield.

Prospectus is delighted to be partnering withour client, the UK’s largest and most effective people‑powered alliance, to appoint a Head of People & Culture. The organisation brings communities and institutions together to win change on the issues that matter most, from the Living Wage to safer streets and fairer systems. Their impact is built on people, relationships and strong local leadership.

This is a senior business leadership role with a strong HR foundation, rather than a traditional HR post. As a member of the Senior Leadership Team, the Head of People & Culture will play a central role in strengthening leadership capability across the organisation, ensuring the organisation is a great place to work and lead as it continues to deliver national impact.

The core focus of the role is enabling managers to lead with confidence. This includes supporting leaders to excel at induction and onboarding, engage and retain new starters, and manage performance clearly, fairly and constructively. Through coaching, practical tools and aligned people practices, the role empowers managers to take ownership of people leadership in a way that reflects the organisation's values.

The successful candidate will have worked at a Head of, or equivalent level within a medium to large sized organisation previously.  We are keen to hear from credible organisational leaders with strong people and culture experience, who enjoy working in mission‑driven environments and building leadership capability at scale. Sector background and formal qualifications are not barriers,  what matters most is sound judgement, the ability to influence senior stakeholders, and a commitment to helping people and organisations do their best work.

To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
 
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Your new role
We are seeking an experienced Interim HR Manager to provide hands-on support while we recruit a permanent post holder. This is a key role within the not-for-profit organisation, ensuring continuity across the HR function while also leading on several priority improvement areas.
A significant focus of the role will be reviewing and strengthening recruitment processes and updating HR policies, alongside delivering a high-quality, pragmatic HR service to managers and employees.
Overview of the Role

• Review and assess current recruitment processes, identifying opportunities to improve efficiency, consistency, and candidate experience
• Update, review, and implement HR policies and procedures, ensuring they are compliant, clear, and fit for purpose
• Act as a trusted HR lead, providing operational advice and guidance to managers across the employee lifecycle
• Manage and advise on employee relations matters, including absence, performance, disciplinary and grievance issues
• Oversee end-to-end recruitment activity, from role scoping through to onboarding
• Ensure HR processes are applied consistently and in line with employment legislation and best practice
• Maintain accurate HR records and contribute to basic HR reporting and insights
• Support and stabilise the HR function, ensuring a smooth handover to the incoming permanent HR Manager

What we are looking for

• Proven experience in an HR Manager or senior HR generalist role
• Strong knowledge of UK employment law and operational HR best practice
• Confident reviewing and improving processes, policies, and ways of working
• Comfortable operating in a hands-on, fast-paced environment
• Able to build credibility quickly with stakeholders at all levels
• CIPD qualification or equivalent experience desirable

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

What will you be doing?

Manage caseload efficiently and effectively in line with The FA policies, procedures, regulations, protocols and thresholds:

• Undertake investigations in respect of allegations or concerns made against individuals within, or seeking to enter, football.
• Complete risk assessments and, where appropriate, recommend a risk management plan to the Safeguarding Case Manager, Professional Game Safeguarding Manager, Safeguarding Quality Assurance Manager or Head of Safeguarding Case Management.
• Prepare comprehensive reports and paperwork for consideration by the Safeguarding Review Panel for cases which require an order in accordance with The FA's Safeguarding Regulations.
• Progress cases to their full conclusion within the timescales stipulated by The FA and in adherence to The FA Safeguarding Case Management Team's Practice Standards.
• Keep all case files up to date by accurately and consistently recording actions taken on cases using The FA's Case Management system, in line with FA Data Protection Policies and protocols and the Disclosure and Barring Service (DBS) Code of Practice.
• Liaise with County FAs, Clubs, Leagues and other FA departments as well as statutory agencies throughout safeguarding investigations to ensure timely information sharing and inform The FA's assessment of risk.
• Liaise regularly with Individuals subject to safeguarding investigations to support their understanding of and engagement with the process.
• Ensure the FA fulfils its legal duties under the Protection of Freedoms Act 2012, including referrals to the Disclosure and Barring Service.

Other:

• Work collaboratively with colleagues within The FA Group and external agencies, e.g. County FAs, the professional game, statutory agencies, Local Authority Designated Officers and other statutory agencies.
• Work with and support the network of Designated Safeguarding Officers in football and contribute to regional County FA meetings, and assist in the delivery of training, where required, at a regional or national level.
• Self-reflect on performance, ask for feedback, identify relevant learning needs, attend and effectively prepare for regular supervision and relevant management meetings.
• Maintain up-to-date knowledge of safeguarding practice, taking accountability for ongoing professional development.
• Executes additional tasks as required to meet the FA's changing priorities.
• Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
• As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

• BA/MA in Social Work, Police Officer (with relevant Child Protection experience), Youth Offending Officer or Probation Officer with a relevant degree or a lawyer experienced in child & family law.
• A minimum of 3 years' experience in front-line child protection intervention and/or risk assessment of adult perpetrators, and application of risk assessment tools.
• Knowledge of safeguarding frameworks and best practice.
• Evidence of a child-centred approach and an understanding of children's rights, needs and best interests.
• Excellent report writing skills, including risk assessments, risk management report writing and analysis of risk.
• Experience in handling sensitive information with discretion.
• Proficient in Microsoft Office.
• Flexible approach to hours and travel.
• Evidence of continuous training and development.
• Emotional resilience.
• Knowledge of relevant child protection legislation and statutory guidance.

For more information on what it is like to work at The FA, please visit our FA Careers page,

Your new role
We are seeking an experienced Interim HR Manager to provide hands-on support while we recruit a permanent post holder. This is a key role within the not-for-profit organisation, ensuring continuity across the HR function while also leading on several priority improvement areas.

A significant focus of the role will be reviewing and strengthening recruitment processes and updating HR policies, alongside delivering a high-quality, pragmatic HR service to managers and employees.

Overview of the Role

• Review and assess current recruitment processes, identifying opportunities to improve efficiency, consistency, and candidate experience
• Update, review, and implement HR policies and procedures, ensuring they are compliant, clear, and fit for purpose
• Act as a trusted HR lead, providing operational advice and guidance to managers across the employee lifecycle
• Manage and advise on employee relations matters, including absence, performance, disciplinary and grievance issues
• Oversee end-to-end recruitment activity, from role scoping through to onboarding
• Ensure HR processes are applied consistently and in line with employment legislation and best practice
• Maintain accurate HR records and contribute to basic HR reporting and insights
• Support and stabilise the HR function, ensuring a smooth handover to the incoming permanent HR Manager

What we are looking for

• Proven experience in an HR Manager or senior HR generalist role
• Strong knowledge of UK employment law and operational HR best practice
• Confident reviewing and improving processes, policies, and ways of working
• Comfortable operating in a hands-on, fast-paced environment
• Able to build credibility quickly with stakeholders at all levels
• CIPD qualification or equivalent experience desirable

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Looking for a talented and driven Website Manager to lead the development, optimisation and performance of our website and events platform. This is a pivotal role, owning the end-to-end digital member journey - from first visit and discovery, through browsing and booking, to post-event engagement. You'll combine strategic thinking with hands-on delivery, using data, insight and user feedback to continuously improve performance, usability and conversion. Working closely with colleagues across the organisation, you'll ensure our digital platforms are high-quality, accessible, reliable and genuinely rewarding for members to use.Main duties include:

• Owning the digital user journey
• Lead and continuously improve the full website and events platform journey
• Map, analyse and optimise key pathways such as discovery, search, event pages and checkout
• Use analytics, heatmaps and feedback to identify friction points and drive measurable improvements.
• Managing the events platform
• Oversee performance, usability and content quality across the events platform
• Ensure event listings are accurate, engaging and aligned with brand and commercial goals
• Improve internal workflows and support opportunities for cross-sell, upsell and personalisation
• Driving website performance
• Monitor and optimise site speed, responsiveness and technical stability
• Lead conversion rate optimisation initiatives across high-value journeys
• Support SEO best practice and ensure strong performance across devices and browsers
• Lead robust QA processes across releases, CMS updates and content changes
• Ensure high standards of accuracy, accessibility, compliance and brand consistency
• Leading and collaborating
• Support and develop the Web Team, ensuring clear priorities and high performance
• Work closely with stakeholders to deliver user-centred digital enhancements
• Share insights and performance reporting to inform decision-making at all levels.

The successful candidate will be able to demonstrate the below:You're a user-first digital professional who enjoys balancing strategy with delivery. You're confident working with data, comfortable influencing stakeholders and motivated by improving experiences through continuous optimisation.

• Strong commercial awareness and a strategic mindset
• Excellent written and verbal communication skills
• High attention to detail and the ability to manage multiple priorities
• A collaborative, proactive and solution-focused approach
• Proven experience managing websites or digital platforms with ownership of user journeys
• Experience with booking systems, e-commerce or events platforms (highly desirable)
• Strong understanding of UX, conversion optimisation and digital performance metrics
• Experience leading QA across web deployments and CMS environments
• Confidence using analytics tools (e.g. GA4 or similar)
• Understanding of accessibility standards and responsive design
• Familiarity with web development processes, basic coding or scripting knowledge is a bonus.

You'll have the opportunity to own and shape a critical digital platform, make a visible impact on member experience, and work with a supportive, collaborative team that values insight, quality and continuous improvement. If this role is of interest, please do apply ASAP, highlighting all your relevant experience, and please get in touch ASAP for more information.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: London or Birmingham

Assessment Centre: 12th of May

Are you ready to make a real impact on the lives of young people? Do you thrive in a collaborative environment where every day is a chance to make a difference? If so, we have the perfect opportunity for you!

At The King's Trust, we're on a mission to empower our young people to reach their full potential. And right now, we're on the lookout for someone who's as passionate about this mission as we are. If you're up for the challenge, join our team as a Youth Development Lead, and let's make a real difference together. As a Youth Development Lead, you'll be the driving force behind our Development Award Programmes. These programs are all about giving young people aged 16-30 the boost they need to enhance their skills, find their path in education, training, or employment, and build a brighter future. It's not just a job; it's an opportunity to be a mentor, a guide, and a champion of change.

You'll work closely with our Outreach and Marketing colleagues and our customer service centre to ensure that young people are not only safely recruited but also engaged effectively. Your teamwork will be the driving force behind our mission.

If you've got a knack for staying organised and thriving in a fast-paced environment, this role could be perfect for you! Picture yourself as a catalyst for change, making a real impact on the lives of young people as they navigate their way through education, training, and work. Additionally, it presents an excellent opportunity for Youth Development Leads to foster meaningful connections with local colleges and organisations.

We’re also a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

If you feel you are flexible and someone who is ready to step in wherever needed within The Trust, including deputising as necessary in activities relevant to your area of responsibility, you could be just what we are looking for.

If you're a passionate advocate for young people, have an eye for detail, and a knack for turning challenges into opportunities, we want to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)