Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Duties and Key relationships Marketing and Communications
This is a new role in the Marketing and Communications department and is responsible for the media relations of the Charity.
PR and Media Relations
• To develop relevant media contacts, as well as contacts in the sector, to maximise the reach and coverage of key communications campaigns as well as wider organisational projects.
• Produce creative copy written for a variety of audience groups which champions and shows best practice of our tone of voice
• Develop and support in house PR roll out
· Work with external PR agency on selected press releases where relevant
· Write press releases in line with campaign launches and key moments
· Develop pitches and news stories and other promotional copy.
· Lead on media briefings that convey appropriate key messages and prepare spokespeople
· Identify and interview case studies and media spokespeople
· Pull together monthly Data Analysis reports with the support of the Marketing and Communications Manager
· Send out weekly coverage reports with the Digital Marketing Officer, monitor external activity (including competitor) and incorporate best practice.
· Analyse reports to identify new opportunities and act up to grow presence in national press by identifying proactive and reactive media opportunities.
· Be part of out-of-hours weekend monitoring rota
Communications
• Maintain the communications calendar
• Research, write and distribute media outreach activities such as press releases, media comments, media briefs, features, blogs and letters to editors
• Be the first point of contact for media enquiries and manage the press office function in a timely manner.
• Maintain library system for press cuttings, monitor cuttings and report on results
• Lead on gathering powerful stories that highlight the impact of childhood cancer on the lives of children, young people and families
• Work closely with the fundraising and digital teams to coordinate and respond to the different needs for case studies
• Maintain a detailed and GDPR compliant contact management system of all case studies
• Work closely with the Digital Team to ensure that all campaigns and content produced is reflected on the website and across social media accounts
Families
• Maintain relationships with current patient families who are sharing their cancer journey stories with the media.
• Produce stories of patient families and share online and social media
• Work with a diverse range of case studies and media spokespeople and ensure they are treated in an appropriate and safe manner.
• Be key spokesperson for families media storytelling
Other
• Contribute to the overall Marketing and Communications function of Children with Cancer UK
• Carry out any other duties commensurate with the general level of responsibility of the post
• Occasional events attendance
• Partnership relationship building
• Manage relevant cases and inboxes on Salesforce
• Marketing Cloud user
• Be part of the Officers forum
The client requests no contact from agencies or media sales.
Job Title: Customer Service Executive
Reporting to: Customer Service Manager
Salary: £25,000 - £28,000 dependent on experience, generous non-contributory pension, 25 days annual leave (excluding bank holidays
Hours: 9am to 5.30pm reducing to 9am to 5pm during August & December
We offer working from home 3 days per week, with 2 days in the office minimum per week
Flexible working hours offered after satisfactory completion of probationary period
Primary Responsibility
As Customer Service Executive you will be responsible for ensuring you provide exceptional Customer Service to our external customers. This means striving to delight them at every opportunity and ensuring that their experience of CharityJob is a great one. You will also be responsible for providing administrative support to your internal customers, the Sales Team, to enable them to spend more of their time on activity that results in revenue generation.
The Role
- Taking responsibility for the achievement of the set criteria of administrative tasks ensuring they are completed within the specific timeframes as outlined by the Customer Service Manager.
- To prioritise on answering incoming calls (with some outgoing calls where necessary).
- Organise your workload & be accountable for ensuring the set criteria of tasks agreed are completed consistently and on time.
- To prepare daily, weekly, monthly stats / sales reports as required
- To provide administrative holiday cover for Account Managers to ensure that client requests are actioned.
- Passing customer feedback on to the product, marketing, or sales team to improve CharityJob’s offerings and services.
- Escalating customer enquiries to the appropriate team or person and when necessary, to raise support desk tickets and action follow ups to ensure a satisfactory resolution.
- Stay up to date with CharityJob’s new Products & Features.
- To consistently demonstrate a pleasant demeanour, show a can-do mentality & always act as a positive role model both in attitude and application to the task.
- To support other internal departments when needed and as agreed with the CSM.
The Person
- Passionate about delighting customers
- Friendly & outgoing telephone manner
- Fantastic communication skills, verbal and written
- Organised, proactive and a good problem solver
Does this sound like you? If yes, we would love to hear from you, so please submit your application now!
The Company
CharityJob is the UK’s largest and most specialised job board carrying non-profit, NGO, social enterprise, CIC, and voluntary jobs. As the first charity specialist job site in the UK, we demonstrate over two decades’ worth of insight and personal experience, aligning passionate candidates with inspiring organisations
We're a small friendly team where the culture is entrepreneurial, practical, approachable, and fun all within a stretching environment.
Application Instructions
Please click on the ‘Quick Apply’ button to submit your application.
Regretfully we are only accepting applications for this role from applicants who live in the UK.
The client requests no contact from agencies or media sales.
The Volunteer Administration Executive will sit within the CoppaFeel! Education Team and will work closely with the Volunteer Community Executive and the Volunteer Community Manager. They will provide administrative support volunteer recruitment and onboarding; induction and training; support and supervision; and reward and recognition.
This is a remote-first role, which means you aren’t expected to come into the office. The only days you would be required to attend the office would be for our quarterly team meetings, quarterly department meetings and in person training. We will provide plenty of notice for when you are required to be in the office. Although the role is remote-first we have an office space where you are also welcome to work from.
About our volunteer community
We have over 250 volunteers involved in our core education volunteer programmes as well as opportunities across fundraising and events. Our volunteers include university students, former fundraisers and supporters.
Volunteers are at the heart of our community value and play a vital role in helping us to deliver our key education programmes. The main aim of this role is to ensure our volunteers have a positive experience during their time with us and are supported to spread our lifesaving message.
About CoppaFeel!
CoppaFeel! exists to educate and remind every young person in the UK that checking their chest isn’t only fun, it could save their life. We are the first breast cancer charity in the UK to create awareness amongst young people, with the aim of instilling a new healthy habit that could one day save their life. We are a small team which, collectively, has one almighty big voice. We were founded out of a need to right wrongs, and when we hear of more people diagnosed late, or young people dying from this disease, we know there isn’t a more powerful reminder to get up and get out of bed every morning.
DUTIES AND RESPONSIBILITIES
- Play a key role in overseeing the day to day administration of volunteer programmes
- Be the key contact and link between volunteers and external organisations who wish to book an awareness talk, stall or other volunteer-involving activity
- Communicate with volunteers, assisting with questions and requests through the management of shared email inboxes
- Coordinate bookings and scheduling for awareness talks, stalls or other volunteer-involving activity using our volunteer management platform and related digital tools
- Support the Volunteer Community Executive with the administration of recruitment, induction, onboarding, training and supervision of volunteers, including support for community events.
- Oversee the administration for thanking volunteers across the teams, taking an active role in CoppaFeel! thanking events, gifting and post
- Maintain volunteer records using our database and report against volunteer activity
- Manage volunteer kit including monitoring stock, ordering and reviewing resources
- Process volunteer travel and expense claims
- Assist with the administration for the set up and delivery of new projects and volunteer opportunities
SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES
- Outstanding administrative skills
- Experience of providing administrative support within a busy team
- Experience in customer or user facing roles
- Outstanding organisational skills to manage conflicting priorities
- Outstanding time management skills with the ability to plan and meet deadlines
- Excellent communications skills
- Strong IT skills, with the ability to pick up new systems quickly
- Ability to work effectively with colleagues at all levels across the organisation
- Ability to work unassisted and be self motivated
- Ability to handle confidential or sensitive information
- Friendly and approachable with the ability to quickly build and maintain strong working relationships
CoppaFeel! welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are keen to encourage a diverse range of perspectives, skills , experience and knowledge at the charity.
Ref ACA-241
Are you a highly organised, proactive and compassionate individual with a proven record of working with services and clients within the criminal justice sector, accommodation and advice/support services? Are you looking for an exciting new career opportunity?
If so, join St Giles as an Accommodation Adviser where you will provide tailored accommodation support to men in custody and under probation supervision in the community, with the aim of supporting them to overcome barriers to obtaining secure and stable accommodation so that they can successfully reintegrate into society.
About St Giles
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As our Accommodation Adviser, you will complete an Initial Needs Assessment (INA) with each service user using a strength-based approached within agreed contractual timeframes, before assessing need and risk, alert to changes that could indicate change in risk or serious harm, including personal safety and safeguarding.
You will contribute to the design and delivery of an effective and solution-focused accommodation plan and advise and support service users to achieve successful outcomes utilising your specialist housing knowledge and a comprehensive understanding of accommodation and local service provision. You will also be expected to maintain and build new relationships with social and private housing providers and within the criminal justice sector, voluntary and statutory agencies. Monitoring progress and recording on digital systems is also a key duty.
What we are looking for:
- Relevant housing qualification or extensive experience
- Strong experience of working as a key part of a high-performing team
- Experience of using digital technology and of providing evidence for external audit purposes
- Knowledge of the main issues affecting homelessness and rehabilitation of offenders
- A sound understanding of how staff with lived experience can provide additional value
- Outstanding interpersonal, relationship-building and communication skills, both verbal and written
- A collaborative, flexible and professional approach to your work.
Please note this role requires Enhanced Adult DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 11 p.m. on 08 May 2025
Interview date: 21 May 2024 Leeds Media Centre
The purpose of the role is to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager is responsible for shaping and delivering the end-to-end experience of existing supporters as well as attaining new supporters.
Reporting to the Director of Income Generation and leading the Individual Giving Team, the post holder will work closely with colleagues across the fundraising and marketing teams to; create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam giving) lottery and raffle and other income streams associated with individual giving. The post holder will be working to and reporting on ambitious income and expenditure targets and ensuring that supporters have a positive experience of the charity.
The postholder will lead a Donor Administration Manager to deliver on a positive donor/supporter experience with the aim of retention of current supporters for the long term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of a baby.
Key Responsibilities:
· Design, develop and implement a cohesive supporter journey strategy focussed on supporter needs and continuous re-engagement
· Champion best practice and stewardship with individual supporters
· Grow one-off donations and regular gifts and maximise the acquisition of new supporters through direct mail and digital marketing
· Co-ordinate all communications and messaging targeted at existing supporters
· Measure performance against campaigns and appeals
· Lead on marketing and communications around Legacy giving and the Legacy and In-Memoriam supporters journey
· Lead on other forms of individual giving income streams such as the lottery or raffles, horizon scanning for new opportunities
· Ensure that CRM data is used effectively across the charity
· Ensure that GDPR policies and procedures are regularly reviewed and updated and adhered to across the organisation
· Support data benchmarking, prospect research and audits as required
· As part of a new organisation-wide approach, identify and embrace new digital opportunities, trends and technologies in relation to supporter experience and direct marketing
Individual giving, core fundraising activity
· Plan, organise and deliver a broad range of ongoing and specific fundraising campaigns and activities
· Regularly review campaign deliverables to ensure targets are on track or adjustments are put in place to mitigate any shortfalls etc
· Regularly report back to the Director of Income Generation on plans and activities
· Lead and manage the Supporter Journeys mapping and implementation programme across a range of channels and products
· Identify and develop key audience segments, in conjunction with the marketing team
· Proactively keep up to date with new trends, technologies and opportunities in relation to supporter experience and direct marketing
· Develop peer networks across the sector
· Responsible for budget management and financial approvals
· As part of ongoing annual operational planning, monitor income and expenditure and draw up relevant departmental budgets
Research & Service Development
· Identify individual giving trends and use this knowledge to continually develop new products for the charity
· In line with GDPR and complying with all legislation and the Code of Fundraising Practice: ensure fundraising and campaigns are insight-led and focused on long-term growth
· Oversee the compliance of third party agencies to ensure activity is carried out in line with the values of Life, the Fundraising Code of Practice and the law
· Input fully into the wider fundraising strategy by working closely with fellow managers and the team as a whole
Information Management
· Ensure data and information systems are up to date and provide an accurate picture of supporter segmentation, communications, preferences, permissions, requests, gifts and pledges
· Create regular and detailed reports to monitor individual giving performance against campaigns and targets
· Support the maintenance of the database to ensure records are updated, procured and implemented.
Personal and People Development
· Ensure personal continuing professional development is maintained, including attending relevant internal and external development training and workshops.
· Ability to manage own objectives and areas of responsibility within charity projects to ensure deadlines and financial targets are met.
· The post holder will be expected to liaise within the team and with key stakeholders as well as supervising specific projects and campaigns.
Line management responsibility for the Fundraising Insight & Database Officers, providing day to day management support, appraisals and objective setting, as well as working with these postholders on their own personal and career development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The East Sheen Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21 hours per week over three days, primarily weekends but flexible over a seven-day rota
Salary
£23,933 pro-rata plus OTE Bonus
Location
East Sheen
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The East Sheen Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
£26,750, plus OTE Bonus
Location
East Sheen
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
We currently have an exciting opportunity for a highly skilled Area Branch Development Manager to join our field operations team. You will join us working 35 hours per week (including some evening and weekends) on a 12 month fixed-term contract basis and in return you will receive a competitive salary of up to £41,363 per annum, plus car allowance and excellent benefits.
The role will be home-based and the successful candidate must be based in (or willing to relocate to) Cornwall or West Devon, as travel is necessary for the execution of the post holder’s duties throughout this region.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Our branch network is made up of groups of volunteers, led by a Branch Team Leader and overseen by a branch committee. Usually volunteering from their own homes, our branch volunteers foster cats until they are ready to re-home, raise funds to directly help the cats in their care, spread vital cat welfare messages across to members of the public, carry out trap-neuter-return activity, and much more!
Responsibilities of our Area Branch Development Manager:
As an Area Branch Development Manager you will be accountable for the development, growth and local governance of branches within a designated area. Providing a solution-driven approach with the aim of helping more cats through the effective engagement of local volunteers. You will develop and deliver an area plan that captures the importance of volunteer engagement, recruitment, support, enabling and succession planning to ultimately achieve branch growth and sustainability. You will work collaboratively with other CP regional teams where appropriate, identifying where there are opportunities to achieve more by working together.
What we’re looking for in our Area Branch Development Manager:
- Proven management experience including drafting business and operational plans
- Proven experience of leading and managing volunteers
- Experience of planning and implementing new processes and systems across a multi-site organisation
- Proficient IT skills, including all aspects of Microsoft Office relevant packages and knowledge of database management
- Personal and professional manner and credibility that generate trust and confidence in others
- Knowledge of the animal welfare sector
- Hold current full clean driving licence
What we can offer you:
- salary of up to £41,363 per annum plus excellent benefits
- generous annual leave entitlement
- car allowance
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Closing date: 5th May 2024
Virtual interview date:Week commencing 20th May 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Salary: £28,216 per annum (plus £5,023 London Weighting if you are based in London)
Location: Flexible - can be based in any of our Shelter Hubs around England or Scotland with remote/homeworking possible
Contract: Permanent
Hours: 37.5 hours per week
Please note, we are offering the opportunity to complete an apprenticeship in a related subject alongside this role.
Closing date: Sunday 12th May 2024 at 11:30pm
Do you have strong IT, administration and database management skills? Would you enjoy collaborating with others, providing support and sharing the knowledge you’ll develop around volunteering best practice. Then join Shelter as a Volunteering Administrator and you could soon be playing a vital role within our Volunteering Team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home; our enemy is the social injustice at the core of the escalating housing emergency. We believe to win that fight; we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The Volunteering Team is a collaborative and supportive team sitting within Shelter’s Equity, Inclusion & Culture Directorate. We are passionate about the positive impacts of volunteering for both individuals and causes and believe volunteers are a vital part of Shelter’s Fight for Home.
Shelter involves around 2,000 volunteers in our shops, offices and local communities. The Volunteering Team enable a coordinated and consistent approach to how we involve volunteers across Shelter and Shelter Scotland. We provide the insight, policies and best practice approaches to ensure all our volunteers have a quality volunteering experience.
About the Role
As a Volunteering Administrator, you will be essential to the coordination of the Volunteering Team’s work in developing a consistent, inclusive and high-quality volunteering offer. You’ll be delivering administrative support across the team, enabling smooth delivery of the service. This will include managing our busy Mailboxes, processing elements of volunteer recruitment and administrating our volunteer database, Better Impact. Working on the database forms a large part of this role; as well as routine tasks such as data reporting, you’ll be working on more in-depth database development. This includes leading on a piece of work restructuring the way our database is set up.
You’ll also be supporting volunteer managers through delivering training demonstrations on our database, creating process guides and providing advice. You’ll provide additional admin support across the Volunteering Team, including coordinating meetings and managing agendas. You’ll be a key member of the team with in-depth knowledge and understanding on volunteering processes and policies to promote our volunteering culture across Shelter and Shelter Scotland.
With this role, we can offer the option of completing an apprenticeship in a related subject. This will involve spending approximately 20% of your work time completing education/learning for the duration of the apprenticeship. We welcome applications both with and without interest in the apprenticeship.
About you
Having strong administration skills with confident use of databases is essential for this role. We’re looking for someone who is comfortable taking ownership in processes, including introducing and delivering new ideas, methods or processes. Having a proactive approach and the ability to manage time effectively while working in a fast-paced environment are all important too.
Also important for this role is having excellent communication skills and the ability to build relationships and work collaboratively with colleagues across our organisation. Experience of delivering training or presentations is a bonus, but more-so a willingness to develop your skills in this area. We welcome applications from people who have enthusiasm for the world of volunteering, whether that comes from a work environment or your own experiences of volunteering, and we’re happy to support your learning.
How to apply
Please submit both a supporting statement and a CV.
In your supporting statement, please address the ‘About you’ points outlined in the job description, detailing your relevant experience and giving specific examples using a STAR approach. Your supporting statement should also include an example of how you meet our behaviour:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Benefits
You will be joining an inclusive and supportive team who welcome people from all backgrounds. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based on your merit.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing and homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to
turn to us for help. We’re here so no one has to fight bad housing and homelessness on their own.
Apply to be part of our team and be the change you want to see in society.
The client requests no contact from agencies or media sales.
Job Title: Communications and Engagement Officer
Salary: £26,000 FTE
Working Hours: 35 hours per week
Location: Home based
Benefits: CT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
Are you looking for a varied and exciting role where your passion, creativity and skills can make a real impact to thousands of new and expectant parents across the UK? Are you a confident communicator with an eye for detail and a flair for producing compelling copy and content?
Then come and join us!
About the role
We’re recruiting for a highly organised, proactive and creative Communications and Engagement Officer to come and join our busy Communications and Campaigns Team and support the planning and delivery of our internal and external communications activity.
This is a key role in our busy Communications and Campaigns Team and is an opportunity for someone seeking to put their communications skills to use, to grow our profile and keep our NCT community engaged and informed.
NCT is the UK’s leading charity for pregnancy, birth, infant feeding, and early parenthood, and it’s an exciting time to join our charity, as we deliver our ambitious five-year For Every Parent strategy.
The main objectives of the role are to:
• Work collaboratively across the Communications & Campaigns Team providing effective digital, editorial, creative, and operational support
• Support the planning and delivery of our internal and external communications activity, to keep our NCT community engaged and informed, grow our profile and manage our reputation and brand.
• Support the planning and delivery of NCT events, such as our All Community Events and members Annual General Meeting (AGM).
• Reporting and evaluation: proactively support and maintain insights, analytics and trends reports, producing regular reports detailing effectiveness of communications activity and channels.
Please visit our website for deatils on thejob description.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found on our website.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
If you’re interested in applying for the role, please visit our careers page.
Closing date for applications: Sunday 12 May 2024
Interviews: Friday 24 May 2024
The client requests no contact from agencies or media sales.
Location:Flexible location in Europe, UK, or USA (candidate must have the right to work in their selected location.)
Location type: Remote
Reporting to:Head of Global Public Affairs
Annual salary: Salary will be defined based on location and experience and adjusted to the cost of living for each location.
Contract Type: Permanent contract
Working hours: Full time
Candidate level: Experienced non-manager
Background
City Cancer Challenge Foundation (C/Can) supports cities around the world as they work to improve access to equitable, quality cancer care. The approach is built on the core principle that cities can drive impact at the national level by crafting data-driven solutions with the support of a network of global, regional, and local partners that reflect an understanding of the unique local context.
C/Can was launched by the Union for International Cancer Control (UICC) at the 2017 World Economic Forum Annual Meeting in Davos. It was established as a standalone Swiss Foundation in January 2019 and is now active in 15 cities worldwide.
C/Can is launching a new funding strategy to further support its mission and commitment to cancer patients worldwide. This new approach includes diversifying and securing increased funding from a range of entities, including foundations, trusts, organizations, and other institutions. As part of this strategy, C/can is recruiting a Grants Officer to report to the Head of Global Public Affairs.
Purpose of role
Reporting to the Head of Global Public Affairs, the Grants Officer will support C/Can´s dynamic global team in mapping, prospecting, stewarding, and creating relationships with trusts, foundations, and institutions to increase and diversify their funding as they grow their impact globally.
This is a new role for an experienced hands-on prospect donor researcher and Grant Officer with a background working with health-related funders. The main aspect of the role will be to map grant opportunities, identify the most relevant ones for C/Can and coordinate the development of winning proposals. The Grant Officer will also manage one or more of the current partners within the health sector, creating proposals and fund requests, managing reports and financials, as well as all other practical work to steward partnerships.
This new position will work with C/Can´s Head of Global Public Affairs and Engagement and Partnerships Manager & Officer. It will be responsible for building a robust pipeline of potential donors and funding opportunities from a wide range of markets, including Europe and the USA. The ideal candidate will be an organized, hands-on, self-starter who enjoys problem-solving and working in a mission-focused, passionate team. They will have good stakeholder management skills and be able to multitask.
Key responsibilities
In coordination with the Head of Global Public Affairs:
● Research and scope potential new funding donors outside of the health area, identifying the right stakeholders to encourage and diversify funding for C/Can´s programmes making sure detailed, accurate records are retained.
● Support the development of a growing and robust pipeline of donor and funding opportunities outside the health sector, specifically focusing on grant opportunities.
● Ensure all grant proposals, concept papers, and other materials align with donor requirements and interests, supporting the full grant management lifecycle protocol.
● Ensure appropriate internal processes concerning new funding opportunities are followed to enable strategic decision-making, e.g., due diligence screening. This might encompass identifying and escalating risks to the Head of Global Public Affairs as necessary.
● Work closely with the Head of Global Public Affairs, Partnership & Engagement Manager, and Partnership & Engagement Officer on stewarding the prospect pipeline to ensure effective, joined-up cultivation of prospects.
● Draft clear and compelling fundraising material, including cases for support, funding proposals, concept notes, etc.; ensure the submission of high-quality applications, liaising with relevant C/Can staff.
● With the support of C/Can staff, manage the grant, monitor project execution, and develop technical and financial reports.
● Effectively manage time and workload to ensure progress against milestones and deadlines, reporting any possible challenges to the Head of Global Public Affairs.
● Manage one or more of the existing partners within the health sector, stewarding the grant process, creating proposals and fund requests, managing reports and financials, as well as all other practical work to steward partnerships.
Profile
Required work experience:
● At least 7 years of experience working in prospect research and/or grant management, preferably as part of national and international development work in global health.
● Demonstrated experience in prospect researching and grant writing, preferably in global health.
● Excellent writing skills with experience in bid/proposal writing, ideally having worked with US and European donors.
● Experience in successfully managing a portfolio of funding opportunities from prospect research to grant agreements.
● Ability to manage a range of internal and external stakeholders effectively and secure their inputs within tight deadlines.
Education
● Bachelor’s degree, master’s level preferred, or equivalent experience in global health, international development and/or business administration.
Languages
● Fluency in written and spoken English, other languages will be an advantage, especially in Spanish.
Required competencies
● Highly resourceful and a keen problem solver, eager to take on new challenges.
● Excellent verbal and written communication, and presentation skills.
● Excellent interpersonal skills and enthusiasm for working collaboratively with a range of stakeholders.
● Good attention to detail, hands-on and multitasker.
● Ability to work in a flexible, fast-paced work environment.
● Strong creative, strategic, analytical, organisational, and personal sales skills.
● Personal effectiveness and mindset, proactively finds innovative and creative solutions, is decisive, resilient, and acts with integrity. Shows a passion for C/Can’s mission and contributes to the foundation's future and reputation.
The deadline for application is May 26th, 2024
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Head of Campaigns and Public Affairs (maternity cover)
· Maternity cover
· Salary £58,807 per annum
· Full time (37.5 hours)
· Flexible working options will be supported.
· Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
We are looking for a confident, senior Public Affairs and Campaigns professional to lead a programme of relationship building and to develop and deliver parliamentary and campaign strategies to bring about changes in policy, practice, and attitudes across our wide range of target audiences.
The Head of Public Affairs and Campaigns will be crucial in helping us to strategically build relationships with advocates and champions for our work in Westminster and Whitehall, across key industry bodies, sectors and networks and at a local and national level. This includes overseeing our programme of events and working with colleagues across the organisation to develop and deliver high-quality campaigns that effectively build support for the changes we want to see.
This is a hands-on role that will work seamlessly with the Head of Communications and colleagues across the wider organisation to plan and deliver a powerful, coherent, and integrated communications and influencing function. The successful candidate will be proactive and tenacious in horizon-scanning and seeking out opportunities where we can most effectively influence the work of others. You will also be responsible for developing and co-ordinating policy positions and approaches that are attractive and actionable and achieve buy-in and support from others.
You will line manage three individuals and have dotted line oversight of the work of Communications & Campaigns Officers in our Action Areas, as well as general responsibility and oversight – along with the Head of Communications – for the work of the wider Communications Team and influencing activity across the organisation more broadly.
You will be a proven collaborator who is able to demonstrate a strong commitment to Ageing Better’s vision, mission and values.
About you
- You’re a senior public affairs and campaigns practitioner with a strong track record of influencing change in previous roles
- You will have excellent knowledge of UK Government and Parliament, how policy change happens and how to develop effective advocacy strategies to achieve change.
- You’re highly motivated and a team player, able to take the lead in managing issues and external relationships, while providing briefings and support to senior colleagues on others.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
The closing date for this role is 11:59pm on 15th May, with in- person interviews to take place during week commencing 27 May.
The client requests no contact from agencies or media sales.
Job summary:
Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.
Our involvement work brings together our community to mobilise urgent change in research, support, campaigning and awareness through the power of their united voices. The insight from our involvement network inspires and drives all our work across The Charity. This role involves actively engaging and stewarding everyone across all relevant and interested groups. This includes providing support to those living with a brain tumour diagnosis, their family and their friends. As part of our services team, you will ensure we engage all groups including those disadvantaged and less heard from, championing the voices of our wider community to grow our involvement network. You will also collaborate with those professionally committed to the cause, including our research community, to ensure that people affected by brain tumours have the chance to both shape and participate in research opportunities. You will be responsible for measuring and sharing the difference we are making through the delivery and analysis of our Improving Brain Tumour Care Surveys, empowering the community to identify the gaps in treatment and care experiences, so we can make a difference where it matters most.
Who we’re looking for:
The successful candidate will have experience of working with individuals, groups and communities and have the ability to communicate complex information in clear, engaging ways. As a highly motivated and established champion of community involvement, you will have a proven track record of delivering a programme of involvement activities, including tools and resources to support meaningful patient and public involvement in research. You will be keen to use your leadership and relationship building skills to make a real difference, and have an instinct to listen, support and enable the community to drive change. You will have excellent people and influencing skills and the ability to identify smart opportunities, develop action plans and deliver change. With a willingness to learn, you will be evidence-led and analytical when delivering new approaches to involvement across the organisation.
Key accountabilities:
· Grow the involvement of the community in driving development of The Charity’s work including support, campaigns, fundraising, research and strategy
· Develop the involvement strategy and engage teams across the organisation to maximise the use of involvement
· Promote, advise on, and facilitate involvement activities including but not limited to focus groups, workshops and developing and undertaking surveys
· Collaborate with our Research team, contributing to the design and implementation of policies relating to research involvement
· Steward and look after the involvement network and develop their experience in a structured way over time
· Manage our Young Ambassador and Involvement Champion programmes
· Ensure we engage all groups including those disadvantaged and less heard from
· Innovate in involvement by bringing in ideas from others and developing partnerships across the wider ecosystem, in the field of brain tumours and outside the sector
· Identify the gaps in experience of treatment and support of the brain tumour community through the Improving Brain Tumour Care surveys and other feedback mechanisms
· With the Head of Services, ensure that all services are developed in collaboration and close partnership with representatives from our community from the outset
· As part of the wider services team, work closely with the team and community to review service delivery and development of new content
· Ensure effective operational cover of the support services when required, including own participation in delivery of services
· Provide feedback to funders and other stakeholders in a suitable format on our Improving Brain Tumour Care Surveys and involvement outcomes as required
You’ll be a great fit if:
We encourage you to apply to the role even if you do not meet all of the criteria.
Experience:
· Proven track record in a similar role for at least two years i.e. leading on involvement and participation work especially in a health, research, social care or third sector environment
· Experience of developing, implementing and evaluating patient and public engagement and involvement strategies and methodologies, preferably in a research environment
· Designed and run user insight work, including online and in person workshop facilitation and interviews
· Designed and built online surveys, including delivering quantitative and qualitative research methods and their application
· Experience of working with and supporting people affected by neurological disorders and/or people affected by brain tumours
· Recruitment, training and supervision of volunteers
· Proven experience of identifying, working to and delivering on Key Performance Indicators and clearly demonstrating impact
· Experience of using a CRM database to accurately record data and create reports that will drive operational, funding and strategic decisions forward
Knowledge, Skills & Abilities:
· A good understanding of patient and public involvement and the health research environment (including the research process and methodology)
· Analytical and insight measurement. Particularly adept at Excel and using survey tools
· Excellent communication skills especially digital channels, social media and online communities
· Proven strategic relationship and network building skills
· Excellent and persuasive communicator with internal and external stakeholders (written, oral including public speaking and presentations)
· Empathy with the aims, objectives and activities of The Brain Tumour Charity
· Ability to motivate and inspire others to deliver exceptional outcomes
· Ability to work as a part of an agile, flexible team and contribute to group and individual targets
· Proven ability to work remotely/independently
· Ability to work well under pressure and to deliver to targets
· Highly organised, confident self-starter and capable of taking initiative, working flexibly and creatively
· Commitment to continuing professional and personal development
· Knowledge of the NHS and local and national government and their structures
· Knowledge of health, the human brain, cancer or brain tumours
*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
What we’d like to give you:
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.
Working hours: This role is 37.5 hours per week, with some out of hours working.
Benchmarked salary: c.£43,350 (dependent on level)
Our amazing benefits:
· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service
· Celebrate your work anniversary in true Charity style
· Occupational Sick Pay
· Hybrid working
· Flexible working
· Charity pension
· 1 day life leave per year to celebrate a special moment of your choice
· Wellbeing support including professional counselling
· A personalised on-boarding programme
· Cycle to Work Scheme
· Perkbox – our team discount portal
· Health care vouchers
*Some of these benefits are non-contractual and are subject to change
Diversity & Inclusion:
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
Eligibility to work:
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
How to apply to our team:
Please apply by clicking the red ‘join our team’ button on our website, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line at careers @thebraintumourcharity .org.
Advert close date: 10 May 2024
First interview date and location: TBC over Zoom
Second interview date and location: TBC at our office in Fleet
The post holder will also:
· Contribute to achieving the objectives of The Brain Tumour Charity
· Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
· Undertake any additional and ad hoc tasks as required
· Participate in team meetings and other meetings as required
· Monitor and evaluate activities and provide written reports
· Represent The Charity at external events in a professional manner
· Work within an equal opportunities framework
· Adhere to all The Charity’s policies, procedures and working
· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
The client requests no contact from agencies or media sales.
The Major Gifts Stewardship Assistant is responsible for an existing portfolio of approximately 150+ individual, trust, and corporate donor relationships. Main responsibilities include:
· Maintaining the current portfolio of donors.
· Uplifting donors to give at higher levels, where possible.
· Supporting the trusts and foundations of new business processes through research and outreach.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid (at least 2 days in office per week)
Salary: £28,011.50 per annum
Job Purpose:
To be an integral part of the Philanthropy team, providing stewardship to individuals, trusts and foundations, and corporate supporters (typically, yet not exclusively, at the £5,000 to £20,000 level). You will be responsible for a portfolio of major donors, ensuring their continued support of MSF.
Requirements
KNOWLEDGE, SKILLS & EXPERIENCE
Essential:
• Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters.
• Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills.
• Ability to deal with people at all levels and from a wide range of backgrounds.
• Accuracy and excellent attention to detail.
• Proven organisational skills with experience of managing multiple tasks and prioritizing effectively.
• Experience of working in an office environment, maintaining effective administrative systems and procedures.
• Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and overseas.
• Ability to work independently to general guidelines, with capability to use initiative and seize opportunities.
• Computer literate and confident in using all Microsoft Office programs.
• Fluency in written and spoken English.
• Commitment to the aims and values of MSF.
• Willingness to travel within the UK.
Desirable:
• Work experience in fundraising, marketing, or sales.
• Experience in bringing in income against targets.
• Experience of working with senior decision makers.
• Experience using a CRM system.
• Interest in international, humanitarian work.
• Willingness to travel internationally.
Other information
Recruitment timetable:
• Closing date for applications: 6 May 2024, 11.59pm (BST)
• First and second round interviews: w/c 13 May 2024
Please note, you will be asked to complete a task as part of the interview process.
Right to work in the UK
Candidates must have the right to work in the UK. Please click here to check whether you have the right to work in the UK. If you would like to discuss your right to work status further, please contact us.
Accessibility
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know.
Examples of adjustments we can make:
• offering you an alternative if you are unable to use our online application system.
• providing necessary information, such as the job description or assessment materials, in an alternate format
• allowing you to have someone with you during an interview for example, a Sign Language interpreter.
Diversity, Equity, and Inclusion
We are a welcoming, diverse, and inclusive organisation. MSF UK thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Please read our Equality & Diversity policy for more information.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Safeguarding
MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.
Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
30 hours per week
Band E - £34,306.10 (Starting Salary) - £35,644.04 Pro Rata
Fixed Term until March 2026
London office at 7-14 Great Dover St, London, SE1 4YR and Bristol office at Whitefriars, Lewins Mead, Bristol BS1 2NT, with occasional travel around the UK
The Role
In this key role, the Project Manager will work with the Senior Project Manager to embed the use of good project management principles across all aspects of our work at SafeLives. The Project Manager will also use excellent project management to facilitate the effective delivery of SafeLives’ projects.
Benefits:
- 34 days’ holiday per year, including public holidays
- Flexible Working (e.g. compressed hours)
- Cycle-to-work Scheme
- Eye Care Vouchers
- Pension Scheme with 4% employer contribution
- Childcare Vouchers
- Employee Assistance Programme
- Clinical Supervision
- Holiday Purchase Scheme (buy up to an additional 5 days)
- Enhanced Family Leave Policies
- Enhanced Sick Pay
- Professional Development Fund
- Individual Learning Budget
- Restorative Practice Training
- Time Off In Lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: Friday 17th May 2024
SafeLives is a committed provider of equal opportunities for all, please see our job description for full details.
No agencies please.