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Member Relationship Manager
Location: Home or hybrid option
Hours: 4 or 5 days a week
Salary: £36,791 (full time equivalent)
Accountable to: Head of Strategic Communications
Responsible for: Membership Officer X1
DBS Eligibility: Basic DBS check
Closing Date: 28th June 2026
Interview Date: 7th July
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:
This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.
Why You’ll Love Working Here:
If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.
Main Responsibilities
1. Lead the active recruitment of new members with a particular focus on decision-makers and leaders.
2. Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.
3. Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.
4. Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.
5. Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.
6. Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.
7. Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.
8. Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.
9. Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement.
10. Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.
11. Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences.
Specific Responsibilities
Person Specification
A) Essential Personal Characteristics and Qualities:
B) Essential Experience:
Sales and marketing experience with good relationship/account management experience.
Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).
Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement.
Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.
Experience of line managing a team of staff and volunteers as well as working with external agencies.
C) Essential Abilities, Knowledge & Motivation:
These are the skills we regard as essential for the role:
A strong working knowledge of churches, Christian faith organisations and charities.
Ability to communicate professionally and effectively at all levels of an organisation.
Motivated to continually improve on past success and to challenge the status quo.
Excellent interpersonal skills, including the ability to engage an audience.
Self-motivated, resilient and outward-looking
Ability to build strong, professional relationships with contacts of the charity.
Ability to work as a team member with colleagues and across departments.
Good IT skills (MS Office applications as a minimum) with analytical capability.
An ability to travel independently; both regionally and nationally as required.
Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice.
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



0.5 FTE – 18.75 hours per week (flexible working)
Salary: £30,000-£32,000 FTE depending on experience
Location: Hybrid working with one regular day or half-day per week in Abingdon/Oxfordshire, alongside home working and regular external meetings
About Quest for Learning
Quest for Learning is an education charity working to close the gap for primary school children in Oxfordshire who are falling behind due to disadvantage.
We work closely with schools to deliver targeted, evidence-led literacy and numeracy programmes that help children build the skills, confidence and foundations they need to thrive. Many of the children we support are growing up in poverty, facing barriers linked to low family literacy, unmet additional needs, unstable home circumstances, or limited access to wider opportunities.
Our programmes are delivered by experienced professional tutors and are built around structured interventions, strong school partnerships and measurable outcomes. On average, pupils supported through our small-group tutoring make around 13 months of progress in just 10 hours of support.
Quest for Learning is entering an important new stage of development. Following a period of organisational growth and strategic transition, we are investing in building a stronger and more sustainable fundraising function that can deepen our impact and reach more children across Oxfordshire.
This is an opportunity to help shape that next stage.
Why join us?
This is a rare opportunity to join a small but ambitious charity at an exciting stage of development.
You’ll have:
We are intentionally investing in fundraising, partnerships and long-term sustainability, and this role offers the opportunity to help build strong relationships and community support around an ambitious, evidence-led charity with significant future potential.
We are a collaborative, supportive and purpose-driven team that values initiative, professionalism, creativity and compassion.
Role purpose
We are seeking an energetic, proactive and relationship-focused fundraiser to help grow Quest for Learning’s community, corporate and partnership fundraising activity.
This role will focus primarily on building relationships and developing opportunities with local businesses, community organisations, schools, supporters and wider networks across Oxfordshire.
We are looking for someone who enjoys meeting people, building partnerships and creating opportunities through strong communication and relationship management. The successful candidate will help raise the profile of Quest for Learning, strengthen supporter engagement and contribute to a more diverse and sustainable income base.
This is a role for someone who is motivated by people, partnerships and meaningful social impact.
Alongside this role, Quest for Learning is also recruiting for a trusts and grants fundraising role. We are open-minded about how responsibilities are ultimately structured and welcome applications from candidates with a range of backgrounds, experiences and strengths.
You will work closely with the CEO, programme staff and trustees, with access to strong impact data, established programmes and a compelling case for support.
Key responsibilities
Community and partnership fundraising
Supporter engagement and stewardship
Organisational contribution
Person specification
We recognise that strong fundraisers and partnership-builders do not always come from traditional charity fundraising backgrounds. If you have transferable skills and experience in areas such as partnerships, account management, business development, communications, education, customer relationships, sales, marketing or community engagement - and are excited by our mission - we would strongly encourage you to apply.
Essential
Desirable
What success in this role looks like
Successful performance in this role is likely to include:
As Quest for Learning grows, we expect this role to develop too, with opportunities to shape strategy and take on increasing responsibility over time.
Who thrives at Quest for Learning
People who tend to thrive at Quest for Learning are:
Working arrangements
Benefits
Application process
To apply, please submit:
We encourage applications from candidates with both traditional and non-traditional fundraising backgrounds.
For an informal conversation about the role, please contact Chris Higgins, CEO
Closing date: midday, Tuesday 30 June
Interviews: week commencing 6 or 13 July
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: Fully remote with flexible working arrangements
Salary: £39,742 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.
Closing date for applications: 12th July
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: w/c 22nd July
Start Date: ASAP
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional and national partners representing the worlds of charity, faith, business, government and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fuelled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us - we have launched a five-year strategy, our 100% Pledge Campaign and an established programme of corporate events. We have also successfully delivered Warm Welcome Week for two years in collaboration with a wide range of partners and are looking forward to continuing to build on this success.
The Opportunity
This is an exciting opportunity for an experienced and creative Communications and Brand Manager (Partnerships) to join a small, friendly and ambitious team in a varied role with genuine opportunity for development and impact. The Communications and Brand Manager (Partnerships) is primarily fundraising focused, delivering compelling communications strategies to support individual giving, fundraising events and our growing number of Corporate Partnerships, including Sky, Co-op, National Grid, OVO, Cadent, UKPN, Barratt Redrow and SGN. The role will specialise in maximising brand impact and income-raising potential.
The role sits within the growing Communications Team, which is led by the Director of Communications and includes the Communications Manager and Communications Assistant.
Reporting to the Director of Communications, the postholder will play a key role in telling the Warm Welcome Story for positive change, raising awareness to grow the brand and creating campaign strategies to support income generation.
We are looking for someone who is highly organised, agile and collaborative, whilst bringing creativity and initiative to their work. Relationship building will be key, working with a wide variety of high-profile corporate partners, stakeholders and ambassadors. You will be an excellent brand champion with the skills to develop stand out creative ideas for partnership campaigns, awareness campaigns and activations. While the role is primarily fundraising focused, you will support the delivery of the wider Warm Welcome Communications Strategy.
In this role, you will work across all aspects of communications strategy including, PR, events, brand asset development, storytelling, digital marketing, and campaigns.
Act as the primary communications adviser for the fundraising team, including the Corporate Partnerships Manager and corporate partners, identifying communications opportunities and advising on strategic messaging, content, PR and tactics.
Manage the development and execution of communications strategies for Warm Welcome’s flagship partnerships, specialising in maximising brand impact and income-raising potential.
Deliver communications strategies to inspire audiences and support organisational goals, working closely with colleagues across the Communications and Fundraising, and with external partners.
Develop stand out creative ideas for campaigns and activations to shape and deliver integrated activities that cut through, including Warm Welcome Week.
Act as a brand ambassador, advising and supporting the team to deliver brand-aligned messaging and content. Plus, crafting messaging and designing brand assets, marketing materials, presentations and resources.
Create content to show the impact of Warm Welcome Spaces, including delivering hard-hitting press releases and impact reports.
Create content for social media channels, website and digital newsletters.
Develop case studies and organise photoshoots to tell the Warm Welcome story for positive change.
Support the delivery of the Patrons and Ambassadors Strategy.
Help manage the systems and processes needed for effective partnership and stakeholder management, including CRM use, reporting and tracking.
Work collaboratively with colleagues across the Warm Welcome Campaign to connect partners with Warm Welcome Spaces and activities across the UK.
Contribute to wider communications activity and team objectives.
Person Specification
Essential Experience
Proven experience designing and executing high-impact brand or corporate partnership communications plans, ideally for a non-profit organisation.
Strong track record of developing and delivering integrated communications campaigns across multiple channels, targeting a range of audiences.
Highly collaborative and able to build strong relationships with internal and external stakeholders.
Proven experience of crafting messages and stories.
Experience creating brand assets using Canva or similar tools.
Experience of crafting compelling content for press releases and liaising with journalists.
Strong track record of delivering content for digital media channels.
Experience managing multiple priorities and deadlines effectively.
Experience of monitoring and evaluating communications impact, using data and insights.
Desirable Experience
Experience using CRMs or databases for relationship management and reporting.
Experience working within the charity, community or social impact sector.
Experience of delivering patrons and ambassadors programmes.
Experience of developing new brands.
Abilities and Understanding
Ability to brief, critique and develop creative work constructively, with a good eye for brand, design, film and photography.
Strong relationship-building and communication skills.
Ability to communicate confidently and professionally with a range of audiences.
Ability to manage competing priorities and work independently.
Strong organisational skills and attention to detail.
Understanding the importance of accurate record keeping and effective systems.
Ability to work collaboratively within a small and fast-moving team.
Confident using Google Workspace, Microsoft Office and CRM systems.
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
Committed to the power of relationships to facilitate social change
Collaborative, inclusive, ambitious, aligning with our core values
Self-starter with high level of commitment, energy and motivation
Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
Calm under pressure, and can adapt quickly in a fast-paced environment
Willing to pitch in to help other team members if needed
Organised with effective time management skills.
Working Arrangements
Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
This role is fully remote, with flexible working arrangements.
All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
You will need to have the right to work in the UK.
For full details on how to apply, please view the attached role description.
0.5 FTE – 18.75 hours per week (flexible working)
Salary: £30,000-£32,000 FTE depending on experience
Location: Hybrid working with one regular day or half-day per week in Abingdon/Oxfordshire, alongside home working and occasional external meetings
About Quest for Learning
Quest for Learning is an education charity working to close the gap for primary school children in Oxfordshire who are falling behind due to disadvantage.
We work closely with schools to deliver targeted, evidence-led literacy and numeracy programmes that help children build the skills, confidence and foundations they need to thrive. Many of the children we support are growing up in poverty, facing barriers linked to low family literacy, unmet additional needs, unstable home circumstances, or limited access to wider opportunities.
Our programmes are delivered by experienced professional tutors and are built around structured interventions, strong school partnerships and measurable outcomes. On average, pupils supported through our small-group tutoring make around 13 months of progress in just 10 hours of support.
Quest for Learning is entering an important new stage of development. Following a period of organisational growth and strategic transition, we are investing in building a more sustainable and ambitious fundraising function that can deepen our impact and reach more children across Oxfordshire.
This is an opportunity to play a central role in shaping that journey.
Why join us?
This is a rare opportunity to join a small but ambitious charity at a genuinely exciting stage of development.
You’ll have:
We are intentionally investing in fundraising and organisational growth, and this role offers the opportunity to help shape a developing fundraising function within an ambitious, evidence-led charity with strong foundations and significant future potential.
We are a collaborative, supportive and purpose-driven team that values initiative, professionalism, creativity and compassion.
Role purpose
We are seeking a proactive, highly organised and motivated fundraiser to lead and grow our trusts and grants fundraising activity.
This role will focus primarily on identifying funding opportunities, developing compelling applications, managing funder relationships and building a strong pipeline of income to support Quest for Learning’s future growth.
The successful candidate will play a key role in helping us develop a more strategic and sustainable fundraising approach. We are looking for someone who can combine strong written communication and attention to detail with initiative, pace and the ability to manage multiple priorities effectively.
This role would suit someone with existing trusts fundraising experience, or someone with highly transferable skills who can learn quickly and thrive in a fast-moving environment.
You will work closely with the CEO, programme staff and trustees, with access to strong impact data, established programmes and a compelling case for support.
Alongside this role, Quest for Learning is also exploring the development of an additional partnerships-focused fundraising role. We are open-minded about how responsibilities are ultimately structured and welcome applications from candidates with a range of backgrounds, experiences and strengths.
Key responsibilities
Trusts and foundations fundraising
Relationship management and stewardship
Organisational Contribution
Person specification
We recognise that strong fundraisers do not always come from traditional charity fundraising backgrounds. If you have transferable skills and experience in areas such as bid writing, partnerships, relationship management, education, sales, communications, account management or business development - and are excited by our mission - we would strongly encourage you to apply.
Essential
Desirable
What success looks like in this role
Successful performance in this role is likely to include:
As Quest for Learning grows, we expect this role to develop too, with opportunities to shape strategy and take on increasing responsibility over time.
Who thrives at Quest for Learning?
People who tend to thrive at Quest for Learning are:
Working arrangements
Benefits
Application process
To apply, please submit:
We encourage applications from candidates with both traditional and non-traditional fundraising backgrounds.
For an informal conversation about the role, please contact Chris Higgins, CEO
Closing date: midday, Tuesday 30 June
Interviews: week commencing 6 or 13 July
The client requests no contact from agencies or media sales.
Location: UK – Open to remote arrangement (Only candidates who are eligible to work legally without work visa sponsorship in the UK will be considered.)
Contract Type: Part-time (0.5 FTE / 20 hours per week), Permanent contract
Hiring Salary: GBP 46,474 per annum (before taxes, to be pro-rated to 0.5 FTE)
Target Start Date: As soon as possible
Application Closing Date: 8 July 2026 23:59 BST
This job advert is for an existing vacancy.
About Right To Play:
For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.
We offer programs in 13 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.
This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.
Right To Play UK is a charity registered in England and Wales and in Scotland that works in partnership with Right To Play International to raise funds and awareness across the UK and Ireland.
Benefits Highlights:
Application Method:
Apply with your resume and cover letter in English via the application link.
Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.
As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process are available here. Safeguarding information is available here.
As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment.
We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.
Job Description:
Job Title: Finance and Operations Manager
Grade: 7
Reports to: Executive Director, UK and Global Strategic Initiatives
Reports Technically to Director, Finance HQ
Location: UK (open to remote arrangement)
Direct Reports: NA
Department: Finance
1- Purpose:
The Finance and Operations Manager ensures the effective financial, administrative, and operational functioning of Right To Play UK and support the establishment of Right To Play Ireland by overseeing accurate financial records, coordinating people and legal processes, and continuously improving business systems and practices to support and enable successful fundraising outcomes.
2- Accountability & Responsibilities:
Finance (90%)
Operations (10%)
Perform other duties as assigned.
3-Scope (geographical and/or functional), Impact and Autonomy
The incumbent operates with significant autonomy, holding delegated authority over financial management, systems, and office operations, including safeguarding all funds received, and preparing supplier invoices for payment. They operate with high trust and independence and is expected to safeguard assets and ensure full statutory, fiscal, and HR data compliance.
4-Leadership and Staff management
The role exercises functional and collaborative leadership with no direct reports, providing guidance and influence across Right To Play UK and Right To Play Ireland. Leadership is demonstrated through setting standards and supporting teams to work effectively within organizational policies and financial controls, by providing authoritative guidance to the offices on financial policies, internal controls, and risk management; escalating material risks and recommending mitigation actions to the Executive Director and HQ Finance. The incumbent is expected to operate effectively in a low segregation environment due to small staff size by implementing and monitoring compensating controls (spot checks, reviews with Executive Director, exception reporting) to maintain strong control integrity.
5- Information requirement for decision-making
The incumbent requires secure access to accurate financial, donor, and operational data - primarily through the MCRM and ERP systems - which is already identified and readily available and applies established analysis and reporting methods as a super-user to interpret information, ensure compliance, protect confidential constituent records, and support informed financial and operational decision-making.
6- Innovation and Improvements
The incumbent is expected to drive process improvements and functional innovations within the offices—data integrity, financial tracking, and internal collaboration—while supporting others to implement these changes, with major or high-risk innovations subject to approval by the Executive Director.
7- Relationships & Communications: Internal / External:
The incumbent maintains key internal relationships with all team members, doner services team and HQ colleagues in MCRM, Finance, and People & Culture, and external relationships with Board members, and event partners, using effective communication and donor stewardship to support organizational objectives and ensure smooth operations. The incumbent stewards Right To Play UK and Right To Play Ireland’s fiduciary obligations and is the primary authorized liaison with banks, landlords, insurance and payroll providers, external auditors, tax advisors, and legal counsel.
8- Expertise (Certifications / Education, Professional Experience/Language)
9- Core Competences
10- Additional Information
Ability to work irregular hours depending on event and external meeting schedule. Occasional travel for attending internal and external meetings and supporting events.
To protect, educate, and empower children to rise above adversity using the power of play.
The client requests no contact from agencies or media sales.