Online volunteer volunteer roles

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Newcastle and Gateshead Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Every child deserves the chance to succeed, regardless of their background. Action Tutoring is a charity dedicated to closing the attainment gap and creating a more equitable future for young people.

We're building a diverse community of tutors passionate about educational equity. We are seeking dedicated volunteers from all walks of life to tutor and support pupils facing socio-economic disadvantage in maths and English.

As a volunteer tutor, you’ll:

• Tutor a group of 1-3 pupils (primary or secondary), with options to support online or in-person.

• Dedicate just one hour a week for a 10-20 week programme.

We provide the resources - you bring your enthusiasm! You’ll use our workbooks to deliver your sessions.

Whether you're a university student, a working professional, retired or simply looking to give back, your hour a week can open doors to brighter futures for these young people and make a lasting impact.

What you'll gain:

• Comprehensive training (2-hour induction, technical training for online tutors, optional further skills training).

• Ongoing support from your dedicated programme coordinator.

• Structured session plans and workbooks.

• Travel expense reimbursement (up to £5 per session).

• Free DBS check.

• Optional tutor socials and buddy system.

We look for volunteers with:

• Solid subject knowledge in the area they wish to tutor, which may be demonstrated by a degree or grade B at A-level qualification (or equivalent) or relevant experience.

• The ability to explain concepts clearly and patiently.

• A commitment to supporting pupils’ academic progress.

We recognise that valuable experience can be gained through diverse routes. If your qualifications differ from those mentioned, we still encourage you to apply. Please highlight any relevant experience or skills in your application.

We welcome applications from volunteers across England, Wales, Scotland, and Northern Ireland. (Please note: This is a volunteer, unpaid position.)

Our programmes run during term time, and you can sign up at ay time throughout the year.

Our volunteers say:

" The Action Tutoring team has been fabulous in their support: timely updates, always available, closely following progress, and ready to intervene where needed, very professional indeed!"

"Volunteering is very rewarding. I would say the skills that one develops from teaching the pupils are transferable to any walk of life and make you a better person. I would highly recommend it."

Volunteer Role

Ecommerce Volunteer

Volunteer Manager

Shop Manager

Where you will be based

Shop:  Oxfam Boroughbridge Shop

Why we want you.

Please note: This role is only suitable for applicants aged,

18 and over.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full,

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be,

looking for work experience, the opportunity to meet new people, or keep,

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst,

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Selecting, sorting, and pricing donated stock.

Researching valuable and vintage stock.

Photographing and listing items for the online shop.

Describing items for online listings.

Preparing items for postage and dispatch.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety,

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

required

Happy to be part of a team and collaborate effectively with others.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please

speak to a manager for assistance.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Harrogate and District Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Do you want to help raising vital funds for Scope, the disability equality charity?

Do you thrive in an exciting and inclusive working environment?

Do you have a few hours a week to support our ecommerce operation?

You might like our warehouse volunteer role!
 

About this role

You will be vital to the work of our ecommerce hub helping to sort, quality check and monitor donated products from our corporate partners.

• Your role may include:
• sorting donated pallets of stock ready for sale
• quality checking products to sort the good from the bad
• scanning products to trade in, such as books and CDs
• helping to pack orders to go our shops
• helping keep our warehouse tidy and our stock system accurate
• When and where
• You will be in our Scope Ecommerce Hub. The hub is based at 19 to 20 Guide Street, Salford M50 1BX. We can be flexible on the times you would like to volunteer. Our hub opening times (Monday to Friday 8am to 4pm). We’d love your help for as little as 1 hour a week, but if you can give more time that would help us even more
   

Who we are looking for

We welcome anyone who is passionate about disability equality and willing to support our work! You must be over 18 years old. You will need to feel comfortable working in a large busy warehouse environment and be able to lift and carry items, although we have a forklift truck to assist with heavier items.

Some volunteers want to learn more about charities or about retail. Others want to make a difference to the lives of disabled people. Other volunteers are interested in our training and development opportunities. Some people join us to meet new people and make friends. Sometimes people want to help a charity shop they like shopping in, while also getting a discount online!
We particularly welcome applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.
 

Skills and experience you can gain

• teamwork
• organisation
• warehousing
• ecommerce
• communication
• stock preparation and management
• health and safety
• valuable experience for your CV
• experience of a large, national disability charity

What we can offer you

• introduction to Scope
• demonstration of your tasks
• training courses, in person and online
• personal development opportunities
• support and regular catchups from a dedicated manager
• agreed travel expenses
• adjustments to make the role accessible for you
• work experience for your CV
• a work reference
• 20% discount in our Scope eBay shop
• safety shoes and a hi vis jacket will be provided

Safeguarding

Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.

Volunteering at Scope
Scope is a disability equality charity providing practical information, emotional support and campaigning for a fairer society. As a volunteer in our warehouse, you’ll help raise vital funds for our work towards everyday equality for disabled people. You will make a real difference to the lives of disabled people and their families.

Bromley Experts by Experience runs different events for our members, and for the wider local Deaf and Disabled Community. Most events are monthly – apart from our annual Disability Pride. Events offer opportunities for Deaf and Disabled people to share ideas, feedback on local issues and get to know each other. Each event has two members of staff present, organising the agenda, setting up the room and supporting the tech to include online attendees. 

Welcome Volunteers help event attendees have a comfortable, accessible experience. They greet attendees arriving by taxi, direct people around the venue, pop the kettle on, and say hello to those coming along for the first time. Right before, and right after the event can get busy, having someone to specifically welcome attendees, and get them settled in, makes a big difference! 

What is involved:

Our Community Events include monthly Coffee & Chats – where members can socialise and meet new people and Forums – where members can share their lived experience and feedback on local services. 

• We send event dates, regularly in advance, and ask you to indicate which you can do. We’ll then check shortly before if anything has changed – we understand it sometimes does! 
• On the day – attend the relevant venue, for the events you are supporting. 

Staff will ask you to support attendees, by doing one or more of the following: 

• Meeting attendees from taxis and show them into the venue. 
• Greeting attendees as they come into the event space. 
• Helping attendees find a seat. 
• Making new or nervous attendees feel comfortable and welcome. 
• Introducing new attendees to each other or to staff at the event. 
• Asking if attendees would like a drink and popping the kettle on. 
• Letting people know where the toilets and other facilities are. 
• Handing out and collecting feedback forms. 
• Taking attendees back to taxis after the event closes. 

IMPORTANT: As a Deaf and Disabled People’s organisation, our regulations require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

When / Where / How often?:

• We ask Welcome Volunteers to help at a minimum of two events each year. 
• Monthly events (Coffee & Chat and Forums) happen at Community House, South Street, Bromley, BR1 1RH on selected Thursday afternoons between 2pm to 4pm. Check the events page of our website for dates. 
• For monthly events, you will usually be needed at the start and end. 
• We ask Welcome Volunteers to arrive by 1.30pm. 
• You are welcome to stay for refreshments, or to go and come back. (You need to return by 3.55pm ready to help attendees leaving).

What you will get out of it:

• Receive a Volunteer Welcome and ongoing support from X by X.  
• Meet new people and be part of a team.  
• Experience of inclusive and accessible events. 
• Practice your interpersonal and communication skills. 
• Out of pocket travel expenses and free refreshments during the event. 
• Know you are part of creating a more accessible experience for attendees.

What we ask of you:

• Attend the events and meetings that you agree you are available for, and if something changes in your availability, let us know as soon as you can.
• Treat everyone with respect and in an inclusive way.  
• Follow event staff instructions on the day. 
• Volunteer at a minimum of two events each year. 
• Be on time and let us know if you’re running late. 
• Be available for the duration of the event, unless otherwise agreed. 

Key skills and qualities

• A belief that Disabled People can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability. 
• Lived Experience of disability (can be self-identified)
• An inclusive, non-judgemental attitude. 
• Able to make people feel included and relaxed. 
• Comfortable with people and communicating in a way that is accessible to you. 

What we mean by lived experience of disability:

As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:

• People with physical impairment
• People with visual impairment
• Deaf people
• People with hearing impairment
• People who are neurodivergent
• People with learning difficulties/disabilities
• People who experience mental health conditions/mental distress
• People with long-term health conditions

We recognise that a lot of these impairments are invisible and many people have more than one impairment.

Finance Volunteer

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
We are looking to recruit a Finance Volunteer for our Salisbury and District Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.

You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.

This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.

Apply 

Read through the role description carefully

Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Finance Volunteer

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
We are looking to recruit a Finance Volunteer for our Bath and District Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.

You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.

This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.

Apply 

Read through the role description carefully

Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the Ayrshire Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We are looking for new members to join our clinical team in Derbyshire South to support at local community events.

Volunteers will be required to undertake 2 days of face-to-face training for their role in addition to online learning modules. Meetings with the Network team take place on Monday and Thursday evenings, some available online.

We are looking to run a volunteering selection session on: Sunday 9th or Sunday 23rd November, Inductions will take place after the interviews. 

Face-to-face training for role will take place in Derby on 17th & 18th January 2026. You must be able to attend both days. Online learning can be done in your own time prior to the course.

Closing date for these opportunities is: 07/11/2025

To apply for this opportunity please follow the link below:

Voluntary Trustee

St Margaret’s Hospice Care ​

Board meetings 3.5 to 4 hours, in-person preferred (held in Taunton, Somerset)

& Quarterly committee meetings 2 hours, online or onsite

Are you passionate about making a difference in the lives of people facing life-limiting illnesses?  Our client,​ St Margaret’s Hospice Care, a community-funded charity in Somerset, is seeking two dedicated Trustees to join our Board and help shape the future of hospice care. ​

We are particularly seeking individuals with knowledge or experience in one or more of the following areas:

• Income generation across various fundraising disciplines. ​
• Charity retail or commercial retail with experience in business development. ​
• Marketing, communications, PR, or digital marketing. ​
• Senior strategic leadership experience, ideally at Board level. ​

Key Attributes

• Strategic thinking and leadership skills. ​
• Strong interpersonal and communication abilities. ​
• Commitment to ethical responsibility and integrity. ​
• Understanding of governance and compliance. ​

Time Commitment

• Quarterly committee meetings (2 hours, online). ​
• Quarterly Board meetings (3–3.5 hours, in-person preferred). ​
• Twice-yearly half-day strategy sessions. ​
• Occasional visits to hospices and shops. ​

Further information and an applicant pack this can be requested via email, FAO Sandy Hinks or Leighann Beck, quoting Ref JO2607 to manage this campaign and is therefore unable to accept CVs from third-party agencies. All CVs and expressions of interest received will be forwarded directly to Moon Exec Search for consideration

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

About The Role

Volunteers are integral to the running of our Welney reserve and visitor centre and without their help we wouldn’t be able to welcome our visitors to this amazing 1300 acre wetland of international importance. Our volunteer team are friendly and committed, and say they benefit by gaining new experiences, meeting new people and sharing the story of our work.

At WWT Welney Wetland Centre we want to ensure that our visitors receive a warm, friendly welcome to ensure they have a memorable visit to our Visitor Centre and Reserve. In this role, you will be helping to bring people of all ages and backgrounds closer to wetland wildlife, by providing assistance for visitors to explore the reserve and learn about WWT’s pioneering wetland conservation work, to save wetlands for wildlife and people. In this role you will support the delivery of a range of interactive visitor engagement activities, including guided walks, and other seasonal activities, drawing people in by telling engaging stories about our work and inspiring people to support us as members of the WWT.

On a day-to-day basis, you’ll be answering visitor questions, helping them to navigate the reserve, and identifying basic wildlife. You'll get regular briefings to keep you up to date with what's going on at the centre, and we can offer coaching to help you feel more confident talking to our visitors and leading guided activities.

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

If you are interested in volunteering for WWT but don't wish to apply online, please email us or leave us a message. 

About You

This role will suit you if you have a positive, friendly, can-do attitude and are committed to delivering excellent customer service. Welney has a close-working team, however, the ability to work under your own initiative and being self-motivated during quieter times is also needed. You’ll have a real interest in and enthusiasm for WWT’s work, nature and the outdoors and can share this with others. Having, or being happy to develop, the confidence to engage our visitors simply and effectively around their needs is also a key part of this role, being a good communicator in English (other languages are also useful!).

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

Practicalities

Where will you be based? Welney Wetland Centre

Who will you volunteer with? Visitor Engagement Team, Events & Marketing Officer

Time commitment?  We are looking for volunteers who can ideally commit to one day a week on a regular basis. Shifts are from 9.15am to 3pm, with suitable breaks. However, we will mutually agree the hours that you can contribute.

We want your volunteering to be a positive and fun experience. You’ll get a warm welcome, including information on training, equipment and other information you need. This will include risk assessments based on your role and any particular support you need. Volunteers receive access to our sites, and discounts in our shops and cafes. Some roles include a uniform or require the use of equipment or protective clothing. If you are based at a particular site or office location, you’ll need to be able to get yourself there and back. Information on locations can be found on our website. We will keep you up to date with what’s happening across WWT and the difference you will be helping to make happen.

We look forward to hearing from you! 

Do you love to lend an empathetic ear? 

Be a part of an amazing group of women supporting other women.

The Womankind helpline offers emotional support to women struggling with their mental health and past experiences. Helpline volunteers offer empathy and nonjudgmental listening to the women who contact us over the phone and webchat.

Womankind is an established charity helping hundreds of women every year to improve their mental health and wellbeing.  Our wonderful volunteers are the backbone of our organisation. We need you!

Whether you are looking for work experience, community, to learn, develop new skills or fulfil a passion to help other women, volunteer with us!

Training 

Our training comes with over 30 years’ experience of working with women’s mental health and will fully equip you to work on our helpline.

Over 6 sessions, our training covers a range of topics from women’s mental health to sexual violence and domestic abuse.

The dates and structure of our autumn training will be:

• Session One - Friday 10th October – 10am-4pm at our offices in Brunswick Square

• Session Two – Sunday 12th October – 10am-4pm at our offices in Brunswick Square

• Skills Practice - week commencing 13th October - 2-hour remote skills practice at home to be arranged with your training triad

• Session Three - Friday 24th October – 10am-4pm at our offices in Brunswick Square

• Session Four – Sunday 26th October – 10am-4pm at our offices in Brunswick Square

• Skills Practice - week commencing 27th October - 2-hour remote skills practice at home to be arranged with your training triad

• Session Five - Monday 3rd November – 7-9pm online

• Webchat Skills Practice - week commencing 3rd November - 2-hour remote skills practice at home to be arranged with your training triad

• Session Six - Monday 10th November – 7-9pm online

• Post-training Interview – to be arranged on a one-to-one basis after 10th November 

The Role 

Once you have successfully completed the training, you will be offered a place on our helpline. Each volunteer works the same shift every week, with the same volunteers – so you can make friends and support each other on shift!

You can come into our offices to do your shift or work remotely if you have a confidential and quiet space at home.

Your role will be to offer empathic, non-judgemental listening support to the women who contact us on the phone or through our webchat, with calls or chats lasting up to 50 minutes. You will also take more administrative calls, where you will talk about our counselling services and calls where you need to signpost to other services. Our training will fully equip you for this as well.

A three-hour shift includes: 

30 minutes to check in with your supervisor at the beginning 

2 hours taking calls or chats on the helpline 

30-45 minutes to debrief with the other volunteers and your supervisor at the end of your shift

You will also be expected to attend group supervision with all the other volunteers, which runs in the evening on alternating Mondays and Wednesdays each month.

There will always be a supervisor available during your shifts to support you, and we often run extra training to support the work you do on the helpline.

You 

We are looking for volunteers who are enthusiastic and interested in supporting other women to improve their mental health and wellbeing. You will be honest, friendly and reliable with good communication skills, as well as a non-judgmental and patient listener.

The helpline role can be challenging and emotionally demanding at times. Therefore, we need women who have adequate life experience and feel emotionally resilient enough to take on the role. We welcome volunteers with personal experience of mental health and other relevant issues, but we require you to have had a one-year period of stability at least before starting the training.

While most of our helpline opening hours are during the daytime, we have two evenings shifts on Mondays and Tuesdays. 

What Past Helpline Volunteers Say 

‘Womankind is doing amazing and essential work for women, and I am incredibly proud to have the opportunity to be involved’.

‘Having completed the helpline training, I have never been in a learning environment in which I felt so supported and received so non-judgementally. It felt like a huge privilege to get to hear such expertise and insights’.