”We sort out problems together, for good.”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns

Operations Administrator

NJC Scale 5 - £25,896 to £28,205 per annum pro rata

Part-time 22.5 hours (9.30am - 2.00pm Monday to Friday)

Permanent Position

Funded by London Borough of Southwark.

Working as part of the Operations Team, you will undertake a range of administrative and support duties to ensure the smooth running of Citizens Advice Southwark.

You will need significant experience of administrative work in an office setting, either paid or voluntary, experience in using IT and a commitment to work within the aims, principles and policies of the Citizens Advice Service.

The successful applicant will be experienced in providing administrative support in a busy work environment, including maintaining financial records using Sage or similar software, and using Microsoft office suite of packages, especially excel. You will have good interpersonal skills and the ability to relate to a wide cross section of the public, as well as the ability to prioritise and manage your workload effectively.

The post holder will be required to work between our Peckham, Bermondsey and Walworth offices according to operational needs, and at other locations within the Borough of Southwark.

Closing date: 9.00 am Monday 1 November 2021

Interviews: Friday 5 November 2021

For further information and an application pack please visit our website via the Apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Operations Administrator

We have an exciting opportunity for an Administrator to provide effective operational and administrative support to colleagues locally and across the UK as needed.

Position: Operations Administrator

Location: Walton-on-Thames (with some home-working on an agreed basis)

Hours: Part-time, 22.5 hours per week - negotiable work pattern TBC

Salary: £23,000 - £24,000 pro rata

Contract: Permanent

Benefits: Excellent benefits package including 35 days per year (inclusive of bank holidays), Employer Pension contribution of 5%, Death in Service benefits, access to an Employee Assistance Programme and the opportunity for flexible working.

Closing Date: 30th October

Interviews: Week commencing 8th November

The Role

The Operations Administrator will have the lead role in managing the reception for the charity ensuring calls and emails appropriately directed to relevant staff. This is a key position at the charity co-ordinating the UK wide administrative processes and systems.

This includes supporting with recruitment and HR administration, maintaining office contracts, and communicating with suppliers and contractors for procurement of goods and services.

Please note that the office based location may change, as a relocation is currently being planned but will still be within a commutable distance.

About You

As Operations Administrator, you will have solid background in administration and experience in a financial or HR setting.

You will have experience of:

• Being responsible for maintaining and developing clear and efficient administrative systems and processes
• Supporting the recruitment process and providing staff with an induction of office procedures
• Procurement of utilities, telecommunications contracts, equipment and services

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity improves the health and wellbeing of children and adults through the healing power of live music. Every year, professional musicians share live music with over 100,000 people from across the UK, who may not otherwise get to experience it. This includes those living with dementia, mental health problems, or who are seriously ill. 

The charity is an equal opportunities employer. It welcomes enquiries from everyone and values diversity in the workforce and is committed to safeguarding. This role will require a basic DBS (Disclosure and Barring Service) or equivalent check

You may also have experience in areas such as Operations Administrator, Fundraising Assistant, Fundraising Coordinator, Fundraising Administrator, Gifts Administrator, Donations Administrator, Operations Admin, Operations Coordinator, Operations Admin, Junior Operations Assistant, Operations Officer, Grants Administrator, Senior Finance Administrator, Donor Support, Administration Coordinator, Admin, Administrator, Administration, Donations Administrator, Supporter Administrator, Finance Admin, Finance Administrator, Finance Coordinator, HR Administrator, HR Admin, Human Resources Administrator, HR Coordinator, HR Support Administrator, HR and Finance Administrator, Personnel Administrator, Finance and HR Administrator.

About the Young Foundation

Connected, thriving communities are the foundation of our society. They keep us safer, happier, and healthier – more resilient and able to face shared challenges. Today, the Young Foundation’s mission is to enable the development of connected, more sustainable and stronger communities across the UK. We do this through amplifying the stories and lived experiences of people in our communities; using this to drive locally-led community action and enterprise. We use what we learn across different communities to spot national patterns of need and opportunity, then work with national partners to support new ideas to tackle those shared challenges. Bringing together our own – and other people’s – work, we are building a shared body of evidence, tools, and insight about how communities are taking action on the issues that affect them.

About the role

To provide professional administrative support to the Operations team including diary management for the CEO, minute taking for the Board and Committees, and HR and finance administrative tasks. Training and support will be provided if required for HR and Finance tasks.

Benefits: 25 days annual leave, plus bank holidays and 3 days off between Christmas and New Year’s.

For more information and how to apply, please visit our website. 

The closing date for applications is 9:00 am on 3rd November 2021.

The selection process will consist of a virtual interview and task. Shortlisted candidates will be informed by Monday 8th November 2021.

Please note we will only contact applicants after the closing date.

Interviews will take place on 11th and 12th November 2021 via video-call.

The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity

Do you want to use your administration and business skills to work in a fulfilling role where you can help us support vulnerable communities across the globe to access the healthcare they need through the delivery of medical aid?  We are looking for someone organised and numerate who enjoys supporting others and is comfortable with multi-tasking across a broad range of tasks.  You will need to be motivated by your Christian faith and want to be part of helping us run an efficient and effective charity.

International Health Partners (IHP) supports people in hard-to-reach, vulnerable and disaster-hit communities to get the medicines they need, by coordinating the safe and responsible donation of long-dated medical products. We work with our strong network of global healthcare, logistics and NGO partners, to source and send treatments to where they are needed most, to help prevent the needless suffering caused by a lack of access to healthcare.  Our work is needed now more than ever. The global outbreak of COVID-19 has further highlighted the urgent need for improving access to medicines and for strengthening health systems.

The Business Operations Administrator is a new role, due to expanding activity, and will provide a range of support across finance, HR, governance, business performance, and office management.   Typical tasks might include updating financial records and data, maintaining HR records and resources, coordinating staff events, ensuring office systems and equipment are working well, and facilitating team meetings. The Business Operations Administrator will help with business reports and indicators, as well as supporting organisation wide projects. You will be joining our 19 strong staff team and be largely based in our London office.

We are looking for someone who really enjoys administration, is self-motivated, efficient, has an excellent eye for detail, and wants to learn and contribute to a great team. We can offer you a rewarding and varied role. In the last two years, IHP has sent over ten million treatments to vulnerable communities around the world including places such as Yemen, South Sudan and Haiti.

Please view the full job description and person specification for more details about the role including how to apply. We welcome applicants who can offer part-time (21 hours min) or full time hours.

IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.  Please make it clear in the application how you meet this requirement.

We offer excellent benefits including a company pension scheme and a generous holiday entitlement.

Charity People are delighted to be working with an independent international organisation which aims to prevent violent conflict and build safer lives. They are a not-for-profit organisation operational in 12 countries across Africa, Asia and the Middle East. We are looking for an HR and Operations Administrator to join their team on a full-time basis. This is a temporary role initially with a view to go permanent for then right candidate.

The role purpose is two-fold with a split into two distinct roles. The first comprising of a range of responsibilities such as office administration and logistical support with the principal aim of helping to ensure the smooth running of the London office. The second is to support the People and Culture team with recruitment and selection, employee administration, the HR database and any other related duties. It is expected that both main parts of the role take up approx. 50% of time, although this may vary on a day-to-day basis.

HR and Operations Administrator
Temp to Perm placement
Full time: 37.5 hours per week
Salary: £24,048 - £26,259 (hourly pay £13.35 per hour)
Location: Old Street - working 1 day in the office, the rest of the time from home
Interviews: wc 10/11/2021

Skills and experience needed:
* Basic understanding of HR and organisational practices, including but not limited to resourcing, pay and benefits, recruitment.
* Previous experience in a similar HR and/or administrative role.
* Experience of working with databases and HR or other information systems.
* Experience of working with Office 365 would be an advantage.
* Communicate sensitively and effectively with a wide range of people, including across cultures and with those at a distance
* Ability to solve problems and overcome obstacles to deliver quality HR support.
* Willing and able to adjust to multiple demands, shifting priorities, and demonstrate flexibility.
* Well organised, calm and adaptable.
* Ability to work on own initiative and within a team.
* Excellent communications skills, written and oral.

Scope and accountability:
* Responsible for day-to-day decisions required to ensure the smooth running of the London office and other operational issues
* Responsible for day-to-day decisions required to support the smooth administration of the employee life cycle
* Participate in joining planning sessions with HR team members
* Technical/editorial responsibility for HR O365 and HR web pages.
* Responsibility for Cascade, quality and accuracy of data.
* Responsibility for the procurement of stationery and other office supplies or equipment
* Consulted on premises maintenance and security.

We are looking to move quickly with this role, immediate start is essential. Please share your CV as soon as possible.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

About Advocate

Advocate is a national charity which matches volunteer barristers eager to undertake pro bono work with those who need legal assistance but cannot obtain public funding (legal aid) and cannot afford to pay for it.

About the role

We have an exciting opportunity for an individual who is experienced in providing administrative support to a busy and small team. You must be driven to help vulnerable people, remain calm under pressure and provide guidance and support to applicants and volunteers when necessary. You need strong communication and organisation skills, will possess scrupulous attention to detail, and be confident and comfortable talking to all levels of stakeholders on a daily basis.

Closing date: 11.59pm 21 November 2021  

Interviews by Zoom: w/c 29th November 2021 

Start Date:   asap

Salary:  £23,500 to £25,000 plus pension after 3 months

Contract: permanent

Hours: Full Time (job share/part time working would be considered)

Location: Holborn, London

Advocate is an equal opportunities employer.

Job Description: Office Administrator

Job purpose: To provide administrative support to our casework team.

1. Administrative Support

1. Answer pre-application enquiries from members of the public and referral organisations.
2. Processing Post, emails, and telephone calls
3. Bundling papers for volunteer reviewers and barristers
4. Recording and processing further Information from applicants, reviewers and panel members
5. Undertake administrative tasks, research and similar work as requested by the Head of Casework, Senior Caseworkers or Caseworker.
6. Attend training sessions where appropriate.
7. Other ad hoc administrative tasks.

Generally

1. Undertaking any other responsibilities as reasonably requested
2. Attending external events promoting Advocate’s work. 

Person Specification: Office Administrator                     

Knowledge and Experience

1. At least 1-year administration experience.
2. Demonstrable and recent experience of administration
3. Demonstrable and recent experience of coordinating programmes or an understanding of this
4. Some experience of implementing systems and procedures.
5. Experience of working with vulnerable people
6. Proven experience of Microsoft Office package (including Excel), Salesforce or other similar CRM systems
7. Experience of voluntary or charity sector
8. Knowledge of legal system and the Bar in England and Wales is helpful but not essential

Skills and Abilities

1. Excellent interpersonal skills including the ability to work as part of a team and develop good relationships with stakeholders
2. Ability to prioritise effectively and meet deadlines
3. Ability to work in a busy environment with competing demands
4. High quality oral and written communication skills and attention to detail
5. Proven ability to communicate with a wide range of people
6. Ability to work on own initiative and develop ideas

Personal Qualities

1. Proactive, positive approach to developing the work of Advocate
2. Professional, reliable and responsible
3. Flexibility and willingness to learn new skills

Finance and Operations Manager

This is an exciting opportunity to work for an NGO as a Finance and Operations Manager, in fully home-based position.

Position: Finance and Operations Manager

Location: Home based with flexible working

Hours: Part-time, 20 hours per week

Salary: £45,000 - £55,000 pro rata depending on experience

Contract: Permanent.

Benefits: 28 days’ holiday pro rata, employer contributed pension scheme, flexible working, home-based working.

Closing Date: 22nd November, please note that the organisation will be shortlisting as candidates apply, so apply early to avoid disappointment.

The Role

The Finance and Operations Manager will play a key role in growing the organisation and its sister entity during an exciting period of scale up and organisational growth. We are looking for someone who has experience in the not-for-profit sector in the UK in a similar role, and as a natural problem solver and systems thinker, is excited to lay foundations and build and develop the internal systems, policies and processes and budgets for the growing team and organisation.

Reporting to the CEO, this position will work 20 hours per week, virtually from home. Flexible working hours are included and occasional travel required.

Responsibilities include:

• Finance and Procurement
• Policy and Systems Development
• Information Technology and Security
• Operations

About You

As Finance and Operations Manager, you will be comfortable working independently from home as well as part of a team. You are a pragmatic problem-solver - proactive, resourceful, organised, methodical, a systems thinker with an eye for detail, and confident to engage and build positive working relationships with a range of stakeholders.

You are continuously curious and will naturally embed feedback loops to review, learn and adapt policies, systems and processes. Self-motivated, your personal values align with the organisations values, namely: vision - ‘the future belongs to those that can see it; balance - balancing the left and right brain thinking, effectiveness - doing the inner work through reflective practises; power and presence through courageous conversations; remaining light and resourceful in facilitating and catalysing change; and a dedication to ‘walking the talk’ of conflict transformation by modelling innovative new ways to integrate it throughout organisational approaches.

You will have experience of:

• Working a similar role
• Developing, communicating, and implementing policies and procedures for a not-for-profit organisation compliant with UK requirements.
• Developing and managing multiple budgets and engaging with multiple platforms and suppliers.
• Budgeting, cash-flow management, maintaining balance sheets and preparing profit and loss statements.

You will be asked to submit your CV and a cover letter outlining how you meet the requirements of the role.

About the Organisation

The charity was founded by three times peace prize nominee Dr Scilla Elworthy and is a non-governmental organisation (NGO) whose mission is to generate a groundswell of people from all sectors who believe that a world without destructive conflict is possible and necessary.

You may also have experience in areas such as Finance Manager, Operations Manager, Director of Finance, Director of Operations, Director of Finance and Operations, Ops Manager, Operations Lead, Finance Lead, Financial Controller, Finance Commercial Operations Controller, Director of Operations and Finance, Finance Operations Manager, Assistant Finance Manager, Assistant Operations Manager, Finance & Operations Manager - Part-time, Finance, Operations, Finance and Operations Administrator, Finance Business Partner, Financial Accountant, Accountant, Business Accountant.

Do you love managing detail and ensuring everything works just right? Do you have experience providing high-quality admin support, or supporter, or customer care? Do you want to work for an organization that helps make the world better? We’re offering a rewarding opportunity for a highly effective administrator to play a key role within Survival’s Supporter Services department.

This is an interesting role where you will be in the front line talking to our valued supporters, handling day-to-day processes and procedures, working on our supporter database as well as handling reception and general inquiries. 

The role encompasses a wide variety of tasks, subject to change as the organization evolves and grows. The following list is not exhaustive but please note that this role undertakes a high level of repetitive administrative procedures and thus you are unlikely to be fulfilled if you do not enjoy administration.

Responsibilities 

Supporter care & administration

• Be the first point of call for general supporters, donors and potential donors, and respond to enquiries to Survival’s [email protected] account
• Carry out reception duties including managing incoming and outgoing post and deliveries, answering phone calls and welcoming visitors
• Accurately and efficiently update supporter records as needed
• Accurately load and process Direct Debits and standing orders into Survival’s database
• Ensure our webpage and database are accurately capturing online donations
• Accurately enter offline donations into Survival’s database
• Send thank-you letters for donations
• Assist in processing Gift Aid claim submissions
• Adhere to HMRC auditing requirements, and GDPR policies and regulations, as explained by the department head
• Report donation and database issues and work with IT and our Salesforce team to find solutions
• Work closely with staff in Survival’s overseas offices by sharing ideas and support with regards to our administrative systems

Various

• Assist the Finance officer with finance activities when needed
• Provide support to the Fundraising and outreach coordinator for fundraising and outreach activities
• Assist the Supporter services director with facilities management and trading activities when needed
• General duties such as photocopying, scanning, filing, moving boxes, setting up meeting rooms etc.

Experience and skills 

Required

• Strong administrative skills, takes enjoyment from this type of work and has a positive attitude
• Must have excellent telephone manner, be patient, enthusiastic and personable
• Demonstrated ability to manage a heavy and ever-changing workload
• Excellent organizational skills and the ability to plan and prioritize effectively
• Excellent personal skills – trustworthy and a good relationship builder
• Must work well with numbers and have good spoken and written English
• Computer literate, including CRM management
• A desire to serve the cause of Indigenous peoples’ rights 
• Commitment to Survival International's vision, mission, and values
• You must have the right to live and work in the UK

Preferred

While we have a preference for candidates with the below skills and experience, we are willing to consider supporting an excellent candidate in developing their skills to reach these levels.

• Experience of providing excellent administrative and/or customer support in a supporter/customer-focused environment
• Prior experience of using Salesforce would be a huge benefit
• Experience in the charity / non-profit sector
• Knowledge of any of Survival’s other working languages (Spanish, French, Portuguese, Italian, German, Hindi, Oriya) would be an advantage

What can we offer you?

When you join Survival International, you’re getting more than just a career: you’re gaining a unique opportunity to join one of the most exciting campaigning organizations around. It is not just a job. You will be working with an international team of passionate people who really care about human rights and want to change the status quo. 

Being part of such a small (but growing!) team offers the opportunity for real variety in your day-to-day work and the development of your role.

We have generous annual leave (25 days plus bank holidays) and a cycle to work scheme.

Salary range: £26,000 per annum
Hours of work: This is a full-time position (Monday – Friday, 10am – 6pm) for 6 months with the possibility of a permanent contract
Location: London head office, with remote working*

Closing date for applications: The vacancy will remain open until the position is filled

To apply: Please complete the application form and send together with your CV and a covering letter

*At present our staff are mostly working remotely because of Covid precautions; we are assessing this on an ongoing basis.

Equal opportunities

Survival is committed to building a diverse and inclusive workplace and actively welcomes applications from candidates of all backgrounds. We will not discriminate on the basis of any aspect of your identity. 

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under the direct supervision of the Head of Operations and overall direction of the Chief of Mission, the incumbent will carry out operations and project support duties for the IOM UK Resettlement Programmes

For more details about the role and how to apply, please visit our website: https://unitedkingdom.iom.int/vacancies

Operations Engineer

Household / Department: Privy Purse and Treasurer’s Office
Section / Branch: Property
Location: Buckingham Palace
Contract/recruitment type: Permanent
Starting salary: £40,000 - £50,000 per annum, dependent on experience
Hours of work: 37.5 hours per week, Monday to Friday

About the role

It’s taking a moment to admire the hundreds of years you’re building on

It’s inspiring the changes behind the traditions. And it’s the pride in joining a team at the heart of a world famous institution. This is what makes working for the them exceptional.

The size, complexity and heritage of the residences will present you with some truly fascinating, and often unique, challenges.

Every day, like every project, will be different. From managing a tender process, to planning a schedule of works, you’ll take on a huge range of engineering and building services projects.

With a mixture of planned and reactive maintenance, you'll negotiate with, and meet the needs of multiple stakeholders. The delivery of these daily challenges will be vital to the continued running of their historic buildings.

But maintenance and conservation is only half the story. With every new project, you’ll take a long-term view, planning for the future, modernising their systems and finding new ways to achieve great efficiencies.

Sketching a plan for residential refurbishments, repairing the banqueting hall ceiling, or preparing for a garden party, you'll ensure the highest standards are achieved in all that you oversee.

About you

Qualified in a relevant discipline with broad M&E experience, and a proven ability to deliver a varied portfolio of work, you’re the expert they need.

You know how to lead projects and consider statutory compliance and risk, whilst being aware of cost control and contract management.

Highly organised, you'll be confident managing a number of different projects across the estate and with multiple deadlines.

You’re a logical and innovative problem solver too, able to suggest pragmatic solutions and keep calm under pressure.

With a naturally collaborative approach, you can quickly build positive relationships with colleagues and external contractors alike. What’s more, you enjoy motivating a team.

Experience of managing and maintaining historic buildings would prove an asset, but it’s not essential.

Computer literate and with strong administrative skills, you'll be able to use Microsoft tools and CAD software to deliver your varied workload.

Vacancy Closing Date: 08/11/2021, 23:55

Ref: 104 120

We are seeking a motivated and experienced individual with a practical understanding of charity governance and company secretarial responsibilities to work closely with our senior management team and trustees. You will be responsible for ensuring our governance policies, procedures and compliance requirements are met with excellent attention to detail in a timely and coordinated manner. You will need to be organised, manage conflicting demands and communicate clearly at all times. In addition, you will also provide support in areas of HR and Health and Safety compliance within the organisation to uphold a safe, efficient and positive working environment for all.

Church Urban Fund (CUF) is a Christian organisation that has been working in communities for more than 30 years, building partnerships with local people, faith-groups, businesses and organisations and bringing about positive change in communities. 

This role will suit someone who is highly organised, process driven, enjoys the management of multiple projects and tasks simultaneously, and works independently. You will enjoy and be attentive on detail in policies and procedures demonstrated by an ability to summarise key information to support staff and trustees in their understanding of the requirements. The ideal candidate will be mindful of the complexities of working in a fast paced, agile organisation with multiple entities, understanding the keys to communicating effectively, appropriately and efficiently within this environment.

CUF is an inclusive organisation with a diverse workforce, we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all. 

For full details please read job description and person specfication. We will consider applications for part time role in Governance or part time role in HR. Please get in touch for more information on this if you would like to discuss a part time position.

3 dpw 9am-5.30pm (22.5 hpw). Hybrid flexible working available – at least 1 day a week required in our socially distanced offices

£16,800p.a. (28,000 pro rata) + 6% pension contribution after 3 months’ probation

The Ethical Property Foundation is the only dedicated property advice charity in the UK serving the voluntary sector. We are looking for an effective, can-do Administrator, who is fascinated by property and how it is used by voluntary groups, charities, and social enterprises. This is a never-boring, part-time opportunity for a motivated self-starter within a small hands-on national charity.

Managed by the Chief Executive, you will be supporting our Senior Property Adviser and Expert Volunteers working across our paid and free property advice services; and supporting the team Co-ordinator with the EPF website and the team’s IT capability and communications. If you have an eagle eye for detail and enjoy working across a wide range of operations and technology, then the Ethical Property Foundation is keen to hear from you. 

We work to be a committed, ethical equal opportunities employer.

APPLY BY noon Tuesday 16th November 2021. Interviews take place 24th November 2021 in our socially distanced London offices near Farringdon station.

Learn English at Home (LEAH) has been working for 39 years with ethnically and culturally diverse adults including refugees, asylum seekers, and migrants, to build inclusion through language. We support people throughout Kingston, Richmond and Hounslow. Through language support and signposting to local statutory and voluntary services, we empower people to become active in their communities. We aim to provide a stepping stone to employment, volunteering, other educational opportunities, and other forms of community involvement. Teaching is delivered by our enthusiastic volunteers, to whom we provide full training and support.

When referred to us by our network of partners in the NHS and voluntary sector, our clients often find it difficult to speak to their GP or their child’s teacher. They are generally unable to attend formal English classes because of their caring responsibilities, health, limited confidence, or illiteracy in their first language.

Through our volunteers, we provide the following services to adults in Kingston, Richmond and Hounslow at no cost to the client:

 One to one English as a Second or Other Language (ESOL) tuition

 A range of small-group classes focused on a specific learning need of the group

 In work ESOL tuition within businesses that support beneficiaries to improve skills, progress within the workplace and access local services

 Trips and social activities in the surrounding areas

 Information about local statutory and voluntary services is embedded across all our programmes

During the Coronavirus pandemic we have been delivering all of our services remotely. Over the coming 12 months we will continue to maintain a remote service whilst also returning to face to face delivery for some of our services in a phased way.

Our services offer clients a means to overcome isolation and improve their chances in life through improved English language skills, increased confidence and self-belief, and greater knowledge of local services and community life.

We are seeking a Classes and Activities Administrator to join our committed team. The post holder will support the Operations Manager, Coordinators and volunteers to deliver our services including remote and face to face ESOL and community classes and a programme of social activities, trips and visits.

We are looking for someone with experience of and commitment to working in a multi-cultural environment with a vulnerable client group. The candidate will also have experience of organising activities and be competent in data entry and administration. The person we are looking for will be able to work flexibly and on their own initiative, but also have strong communication and team-working skills.

The role will work across the boroughs of Hounlsow, Richmond and Kingston with some remote working.

Starting date: January 2022

Contract Type:  Full time, permanent

Salary: £27,000 per annum

Location: London, United Kingdom

Application  

closing date: 26th November 2021, Midnight GMT

Background

Better Cotton is the world’s largest cotton sustainability programme. Our mission: to help cotton communities survive and thrive, while protecting and restoring the environment. In challenging times, we are meeting the challenge head on. Through our network of field-level partners we have trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more sustainable farming practices. A quarter of the world’s cotton is now grown under the Better Cotton Standard. We have united the industry’s stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better.

About this role

Better Cotton is seeking a Global Operations Officer to support the Operations function and Procurement workstream. We are looking for an enthusiastic and energetic individual who is eager to make a difference. This will be a position that you can truly make your own, with options to research and support the continued development of this critical part of the organisation. 

You will join the small Global Operations team and assist in introducing and promoting new systems and processes related to procurement and support staff in implementing them. You will play a key role in supporting the daily global operations of the organisation.

You will help introduce organisational contract management software. We are also planning to expand the functionality of our CRM system to support the contracting process. This role requires a positive approach and the patience to train internal users to use new systems.

Under the line management of the Senior Global Operations Coordinator (based in Geneva), you will support local operations representatives in China, India, and Pakistan and gather feedback from staff across all Better Cotton locations to improve existing systems and processes.

Responsibilities

Procurement & Contract Management

• Monitor and address internal support requests
• Support the management of the internal Procurement Microsoft Teams channels to keep staff informed about upcoming and existing policies and processes.
• Assist with the development and implementation of processes and policies, including: review documentation as required; liaise with team members to support processes (Communications & Finance); proactively identify areas for improvement as needed.
• Conduct financial & screening checks for potential suppliers on designated software.
• Coordinate the publication of Requests for Tenders and redirection of applications.
• Maintain an up-to-date inventory of suppliers & active contracts.
• Assist with the selection of the right suppliers.

Global Operations

• Act as the main point of contact for queries related to e-signing and business travel: gather questions to feedback to our suppliers, troubleshoot fundamental issues.
• Support the development and management of a virtual global internal calendar.
• Maintain an up-to-date list of global insurance packages.
• Support the organisation of team meetings: online and in person.
• Assist with the development and implementation of processes and policies concerning the HR and IT teams.

Finance & Operations Support

• Support the periodical review of the cost-effectiveness, quality and sustainability of suppliers.
• Draft & review documentation (announcement, policies, processes, etc.) prepared by the Finance team and Finance & Operations Director.

Profile

We would like to see evidence of quickly learning new things and being ready to get stuck in the work. We will be looking for the following experience, skills and knowledge in the applications: 

Skills, Knowledge and Experience

Essential

Proficient English (written and verbal): Better Cotton’s language of operation is English

Solid working knowledge of Microsoft 365 package (Outlook, Word, Excel, SharePoint) or evidence of picking up IT programmes and systems quickly

Excellent organisational skills, capacity to multi-task and handle a set of different

priorities

Experience communicating and working with a wide range of people from different backgrounds and cultures

Well-organised and happy to provide support to others

Comfortable working to deadlines

Ability to work independently and to take initiative

Problem-solving skills

Desirable

Experience working with Salesforce, DocuSign, Zendesk or similar tools

Interest in and commitment to sustainability

Working Arrangements

The position is full time and based in our office in London. Better Cotton offers flexible working, with

core hours being 10 am – 4 pm. We are currently unable to provide sponsorship for work permits, and candidates need to have a pre-existing right to work in the location where they will be based.

Applications

Interested applicants with the required attributes are asked to send a detailed CV (2 pages maximum) and a motivational letter (1-page maximum), in English, by email with the subject: “Application Global Operations Officer ” by the 26th November at the latest.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Better Cotton is an equal opportunities employer and is committed to good practice and transparency in managing natural, human and financial resources.