Operation administrator jobs in london, greater london

Job Title: Director of Operations - Maternity Cover

Salary: £55,000 - 65,000

Hours: Full-time (40 hours/week) or Part-time (min 24 hours/week) 

Location: Central London / Hybrid (1-2 days in office per week)

Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.

Benefits: 

• 5% employer pension contributions
• £600 per year mental wellbeing support
• Enhanced parental leave (4 months full pay + 2 months at 50%)
• Annual allowance for professional development and training

About Us

GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.

Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.

GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.

In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.

Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.

About the Role 

The Director of Operations is a member of GiveOut’s leadership team, partnering closely with the Executive Director, they will lead on all operational matters, ensuring GiveOut is an efficient, compliant, and resilient institution capable of delivering lasting impact.

The Director of Operations oversees the charity’s financial and administrative systems, human resources, compliance and risk management, and internal communications. They will support the Executive Director in strategic planning, budget management, governance, stakeholder reporting, and cross-organisational projects, deputising for the Executive Director when required.

This is an exciting opportunity for a strategic and hands-on leader with strong operational, financial, and people management experience who is passionate about advancing LGBTQI rights globally.

Key Responsibilities

Governance and Compliance

• Support the Executive Director in servicing the Board of Trustees; preparing papers, coordinating meetings, and onboarding new trustees.

• Ensure organisational compliance with statutory, legal, and data protection requirements.

• Lead on risk management, maintaining robust policies, risk registers and assessments, and mitigation strategies.

• Coordinate the annual audit and reporting to the Charity Commission.

Strategy and Planning

• Partner with the Executive Director on strategic planning, helping to strengthen GiveOut’s sustainability and impact.

• Support the Executive Director in exploring new markets, operating models, and partnerships.

Financial Oversight

• Lead on financial management, including budgeting, cashflow forecasting, management accounts and financial reporting.

• Ensure compliance with financial policies, charity regulations, and audit requirements.

• Monitor and analyse financial performance, identifying risks and opportunities to strengthen financial resilience.
   

Operational Management

• Lead the smooth and efficient running of daily operations, ensuring systems and processes support the team’s effectiveness.

• Identify and implement process improvements across functions to drive efficiency, accountability, and collaboration.

• Oversee internal communications and office management, fostering a positive, inclusive, and collaborative working culture.
   

Management and Human Resources

• Provide effective line management and leadership to team members in the Operations Grant-Making and Communications teams. 

• Oversee recruitment, onboarding, training, and performance review processes.

• Maintain and update HR policies, ensuring legal compliance and alignment with GiveOut’s values.

• Cultivate a learning culture and support staff wellbeing and professional development.

• Oversee payroll, pensions and benefits administration, ensuring accuracy and compliance.
   

Essential Skills and Experience

• Proven leadership and management experience, ideally within a charity or non-profit setting.

• Strong financial literacy and experience with budgeting, reporting, and audit coordination.

• Knowledge of charity governance, compliance, and risk management.

• Demonstrated ability to lead teams, manage performance, and foster a positive organisational culture.

• Excellent organisational, problem-solving, and communication skills.

• Strategic thinker with a hands-on approach and a commitment to continuous improvement.

• Commitment to GiveOut’s vision, mission, and values, and understanding of issues facing LGBTQI communities globally.

Desirable Skills and Experience

• Experience working with Boards of Trustees.

• Familiarity with UK charity law and the regulatory environment.

• Understanding of international development or human rights sectors.

• Experience implementing GDPR and data management frameworks, with knowledge of best practice in data protection and security.

• Understanding of cyber security principles and practical approaches for small charities.

• Proficiency with accounting and CRM systems (e.g., Xero, Blackbaud/Salesforce, Google Workspace).

Why Join Us?

At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.

About Wikimedia UK

Wikimedia UK is a registered charity committed to enabling people to engage with open knowledge and access reliable information to understand the world around them. We work in partnership with the Wikimedia Foundation and support a wide range of projects, including Wikipedia, to create and preserve open knowledge that is freely shareable and reusable by all.

Role Overview

Are you organised, enthusiastic, and eager to learn?  This role is perfect for someone at the start of their career who enjoys working with numbers, systems, and people.

The Finance & Operations Administrator will help ensure the smooth running of Wikimedia UK’s finances, office, and day-to-day operations. You’ll gain experience in finance, HR, and charity administration - learning from a supportive and experienced team while contributing to the charity’s mission.

Key Responsibilities

Operations & Office Support

• Provide administrative support to ensure the smooth day-to-day running of the office.

• Act as the main contact for British Library staff in relation to office matters.

• Coordinate with external service providers (IT support, facilities, etc.).

• Manage office supplies and equipment, keeping everything organised and running efficiently.

• Assist in developing and improving office systems, policies and procedures.

Financial Administration

• Process invoices, receipts and other payments; ensure proper authorisation and accurate recording in Xero (training provided).

• Support the reconciliation of bank statements and maintain accurate financial records.

• Assist in preparing documentation for audits and liaising with auditors.

• Support the Head of Finance & Operations with general bookkeeping and financial reporting tasks.

HR & Team Support

• Assist with payroll processing and employee benefits administration.

• Maintain employee records and ensure compliance with HR policies.

• Support recruitment processes, including scheduling interviews and onboarding new starters.
   

Person Specification

Essential

• Strong organisational and time-management skills.

• Excellent IT skills - confident using Microsoft Excel and quick to learn new systems.

• Great attention to detail and accuracy in work.

• Friendly, professional communication skills (both written and verbal).

• A positive, proactive attitude with a genuine willingness to learn.

• Ability to manage multiple tasks and prioritise effectively.

• A collaborative approach, with the confidence to ask questions and seek support.
   

Desirable

• Some experience in administration, finance, or customer service — ideally in a charity or public sector setting.

• An interest in finance, operations, or business administration.

• Experience using accounting software (e.g. Xero – training provided).

• Awareness of UK charity accounting or HR practices (advantageous but not required).
   

Personal Attributes

• Enthusiastic about learning and developing new skills.

• Proactive, reliable and adaptable.

• Interest in culture, heritage or the open knowledge movement.

• Commitment to Wikimedia UK’s values — equity, inclusivity, collaboration, creativity and boldness.

How to Apply

Please send your CV and a cover letter explaining how you meet the criteria by 9am on Friday 5th December. [PLEASE NOTE: APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED]. Interviews are scheduled for Wednesday 10th December.

In your cover letter, it’s helpful to list each point under “Essential Criteria” and briefly explain how you meet it, with examples where possible.

We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you.

We recognise that some candidates may use AI tools to help prepare their application. If so, please include a brief note in your cover letter to let us know how you used them. We appreciate transparency and are most interested in hearing your authentic voice.

Wikimedia UK is an equal opportunity employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We particularly welcome applications from people with protected characteristics.

Harris Hill is recruiting for a Finance and Operations Administrator with French and/or Spanish (Spoken) skills, for this International Charity, working in developing countries. Based in Central London. (Hybrid working)

• REPORTING TO: CEO
• CONTRACT TYPE: Permanent, Full-time (hybrid)
• PROPOSED SALARY: £35,000 per annum depending on experience
• LOCATION: Central London. (CANDIDATES MUST LIVE IN THE UK. THIS IS HYBRID ROLE. NO OVERSEAS TRAVEL)
• HYBRID WORKING: A minimum of 2 days per week is based at their offices in Central London.
• BENEFITS: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment.
• HOURS: Full-time, 35 hours a week, Monday to Friday.
• LANGUAGE SKILLS DESIRABLE: French and/or Spanish (Spoken)

About the role: Principal Responsibilities

1. Finance Administration - 60% of role

• Processing grant payments (10-15 weekly) via online banking in line with authorisation limits

• Inputting and updating all incoming and outgoing transactions on QuickBooks.

• Saving payment confirmations on the server and on QuickBooks.

• Scanning and Electronic filing of accounts and finance invoices, receipts, credits.

• Calling organisations in different countries to verify bank account details (as part of anti-fraud checks.)

• Weekly and monthly bank reconciliations. 

• Financial support to CEO and auditors for annual audit.

• Administration of 3 company credit cards and company expenses.

• Ad hoc administration duties to support charity and CEO including communications with the Charity Commission. 

2. Grant assistance – 5%

• Review and edit of grant letters for c.15 grants per year.

• Email liaison with grantees to ensure timely submission of paperwork including annual reports.

3. Assistance to CEO - 25%

• Provide a professional, comprehensive and high-quality executive support to the CEO, including time, diary and email management, travel and accommodation arrangements, expenses, providing support to meetings, drafting appropriate correspondence and document production. 

• Providing project administration support and management of discreet pieces of work relating to the Trustees meeting. 

4. Office Management - 10%

• Handling incoming and outgoing correspondence e.g. post, office phone

• Inventory and supplies Ensuring that office has sufficient stationary, kitchen and bathroom supplies

• Facilities: deal with any repairs and cleaning including liaison with cleaning company 

• Organising catering for Trustees meetings x3 annually

• Weekly backup of server

• Event planning: organising company events e.g. strategic planning sessions, visits from grantees, office outings

Person specification

• Outstanding organisational and time-management skills

• Excellent attention to detail

• Excellent numerical skills

• Proficient on MS programmes, Sharepoint and accounting packages (QuickBooks ideal)

Panathlon Operations Manager

Organisation: Panathlon Challenge (Panathlon Foundation)

Location: UK (Office in Stansted/Essex) – hybrid working possible (office, events, travel)

Contract: Full-time, permanent

Reporting to: Chief Operating Officer

Responsible for: Operations team, logistics, event delivery, supplier management, health & safety, systems/processes

About Panathlon Challenge

Panathlon is a registered charity (no. 1072638) providing sporting and volunteering opportunities for young people with disabilities and special educational needs across England and Wales.  The charity delivers over 1,000 external events each year and engages thousands of young leaders to officiate and support its programmes. 

Role Purpose

The Operations Manager will ensure the smooth and efficient delivery of Panathlon’s programmes and events by leading the operations function, managing resources, systems, logistics and suppliers, and ensuring high standards of health & safety, compliance, and participant experience. This role is pivotal in enabling Panathlon to scale its impact, maintain operational excellence and deliver a safe, inclusive sporting experience for children and young people with SEND.

Key Responsibilities

• Lead and manage the day-to-day operations team across event delivery, logistics, venues, equipment, and staffing.

• Oversee the planning, scheduling and execution of events across the UK (both on-site and virtual/hybrid), ensuring budgets, timetables and quality standards are met.

• Develop, implement and maintain operational systems, processes and best practices (e.g., venue booking, transport, catering, equipment hire, staff/volunteer deployment).

• Manage and develop relationships with suppliers, venues, contractors, and third-party service providers.

• Lead on health & safety, safeguarding, risk assessment and compliance for all events and operations (ensuring that the programme is safe, inclusive and meets regulatory standards).

• Work closely with the COO, Event Managers, Finance, Communications, and Fundraising teams to ensure operational alignment with strategy, budgetary constraints and organisational priorities.

• Monitor operational performance, generate metrics/insights (e.g., number of events, participant satisfaction, cost per event, incident reports) and produce reports for senior leadership and trustees.

• Drive continuous improvement: review and refine operations post-event, incorporate stakeholder feedback (schools, participants, young leaders) and introduce efficiencies to enable growth.

• Support the training, development and deployment of young leaders and volunteers involved in Panathlon events.

• Be prepared for travel across the UK, occasional out-of-hours work (event weekends, evenings) and hands-on problem-solving on event days.

Person Specification

Essential skills & experience:

• Proven experience in operations, logistics or event delivery (ideally in the sport, education or charity sectors).

• Strong project planning and organisational skills, able to manage multiple events/streams concurrently.

• Experience of managing budgets, suppliers and operational contracts.

• Excellent communication and stakeholder management skills (working with schools, venues, volunteers, regional teams).

• Strong understanding of health & safety, safeguarding, risk management in events or youth/volunteer settings.

• Ability to analyse operational data, generate insights and drive improvements.

• Ability to travel and to work flexibly (including some weekends/evenings when needed).

Desirable skills & experience:

• Experience working with young people with disabilities or in inclusive sport programmes.

• Commitment to inclusion, equity and the social model of disability (working with children/young people with SEND).

• Experience in virtual or hybrid event formats.

• Familiarity with volunteer management and young-leader programmes.

• Experience working in a charity/third sector environment.

Terms & Benefits

• Salary: £40,000

• Holiday entitlement: 25 days + bank holidays

• A chance to deliver meaningful impact and work with a passionate team across the UK

Office & HR Administrator

£22,000-£24,000 FTE per annum, £10,057 - £10,971 actual, £12.08 – £13.18 ph
16 hours per week
Permanent
Hybrid working, primarily home-based with weekly requirement to attend our Godalming office

As our Office & HR Administrator, you’ll be at the heart of our organisation—helping to create the smooth, supportive environment that makes all our work for animals possible. From keeping our office running brilliantly to assisting the People & Culture team with essential daily tasks, your role ensures our staff feel valued and equipped and helps to power our charity’s mission to make the world a better place for animals.

What You'll Do: 

· Liaise with the charity’s suppliers

· Raise purchase orders and process invoices and expenses

· Conduct regular office safety checks

· Assist in recruitment administration, logging applications and arranging interviews

· Collate content for a monthly newsletter

· Schedule regular HR, safety and office renewals

· Schedule recruitment adverts and interviews

· Book venues and catering for events

· Schedule, prepare papers and minute regular meetings

Who You Are: 

· An organised and proactive professional with previous experience within an admin role 

· A proficient multi-tasker who is able to prioritise effectively

· An effective communicator, both written and verbal, to foster understanding and collaboration across teams and stakeholders

· An experienced user of the Microsoft Office Suite

· Strong attention to detail and a high level of accuracy

Why Join Us: 

We understand the importance of a healthy work-life balance, with 28 days of annual leave (pro-rata), plus public holidays. We also enjoy flexible working arrangements, including options for compressed hours and remote work from day one. We offer a generous employer contribution of eight percent towards your pension scheme and additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League. 

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply. We believe that together, we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.

Ready to make a real difference? Don't wait - apply now! To apply, please submit your CV along with a covering letter, before 2 December 2025. Together, we can redefine what is acceptable and create a better world for animals. 

Do you enjoy supporting others and making sure teams have the right environment, tools, and resources to do their best work? 

We’re looking for a highly organised and people-centred People & Operations Officer to help keep Community Action Redbridge smoothly and ensuring that our team has the right environment, tools, and resources to thrive. 

This role combines office coordination, HR administration, and health and safety responsibilities, helping to create a welcoming, efficient, and inclusive workplace where everyone can perform at their best. Acting as the first point of contact in our office, you will take pride in maintaining a well-managed and productive space, overseeing office systems, liaising with suppliers, and supporting internal communications. You will also play a key role in organising meetings and team events, supporting internal processes, and ensuring that our administrative systems are robust and well maintained.

In addition, you’ll support the smooth running of our people systems and processes - from recruitment and onboarding to HR record-keeping and policy guidance, becoming a trusted go-to person for staff queries. You will also contribute to creating a safe working environment by supporting health and safety compliance.

This is a great opportunity for someone highly organised, proactive and people-centred, who enjoys variety in their work and wants to make a meaningful difference behind the scenes of a dynamic local charity.

Please note that while there may be occasional flexibility, due to the nature of the role, this post is designed to be primarily office-based. This ensures effective collaboration with team members, access to necessary resources and equipment, and supports the smooth running of day-to-day operations. The role is part-time (28 hours per week), and these hours can be worked over four or five days, depending on your preference. 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. 

At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change. 

We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge. 

How to apply

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

1. Can you describe a time when you have had to manage and balance competing priorities and how you went about this?

2. Can you give us an example of when you had to learn a new system or process and put this into practice?

3. Can you describe your understanding of health and safety in the workplace?

4. Please give one example of how you would go about ensuring that our team has the right environment, tools, and support to thrive?

Please submit your CV and covering letter by 11.59pm on Sunday 7th December 2025.

We encourage early applications as interviews will be held on a rolling basis. The vacancy may close early if a suitable candidate is appointed..

Hours: 37.5 per week (Monday to Friday) 
Salary: £29,765 + £3,000 South East Weighting per annum  
Contract: Full-time, permanent 

We are looking for a motivated and experienced Business & Operations Manager to oversee the efficient and effective running of Carroty Wood’s administrative and business support functions. This is a key leadership role, ensuring excellence across bookings administration, commercial operations, and customer experience, while supporting the Centre Director and Leadership Team to deliver the Centre’s strategic and missional goals. 

Motivated by your Christian faith, you will be able to clearly and respectfully communicate Rock UK’s Christian ethos, mission and values to staff and guests of all faiths and none. 

 You will need to have: 

• Excellent organisational and administrative skills. 

• Experience of leading and motivating a team. 

• Strong interpersonal and communication skills. 

• Good working knowledge of Microsoft Office and familiarity with accounting processes. 

• The ability to work both independently and collaboratively. 

This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our Statement of Christian Beliefs and Ethos. 

Applications will be reviewed upon receipt. 

Please note: We are currently recruiting for two separate roles - Project Manager and Administrator. However, we welcome applicants who may wish to apply for both roles combined as a full-time position. These roles are usually carried out by one person, with a combined salary of up to £34,000. If you wish to apply for both roles, please complete only one application and clearly state at the top of your personal statement that you are applying for the full time combined role.

About the Role

Working alongside the Managing Director, you will play a key role in supporting the day to day running of the BDD Foundation. You will help support the smooth operation of charity projects, media campaigns, and collaborations, while supporting the delivery of the charity’s community engagement and outreach activities.

A key focus of this role will be managing and maintaining the charity’s digital presence, including social media channels, newsletters, and website updates. You will plan, create, edit, and share content that reflects the charity’s mission and values, moderate online communities in line with our Social Media Policy, and collate insights to continually improve engagement and reach. The role also includes oversight of the volunteer and fundraising inboxes, ensuring timely responses and smooth communication. In addition, you will provide support for fundraising initiatives, including preparing funding applications, exploring new funding opportunities, and working closely with the Manging Director to help drive the charity’s impact.

This is a meaningful and rewarding opportunity for someone who is organised, values driven and keen to contribute to positive change for people living with Body Dysmorphic Disorder (BDD).

How to Apply

Please submit a CV and a personal statement (maximum 750 words) via CharityJob by 12pm midday on 3rd December 2025.

In your personal statement, please include:

• Why you are interested in the role
• Any connection you may have to BDD or passion for the cause
• The skills and qualities you would bring
• How your experience makes you suitable for this position

Interviews are due to take place on 11th and 12th December 2025

If applying for both the Project Manager and Administrator roles combined, please state this clearly at the top of your personal statement and submit only one application.

This role is open to UK based applicants only and subject to a DBS check.

Administrator

Location: Hybrid – Holborn, London (office & remote)
Contract: Permanent, full-time (Monday to Friday 40hrs pw)
Salary: £28,000 – £30,000 per annum

We are recruiting an organised, proactive, and digitally confident Administrator to join a UK professional membership organisation. This role is pivotal to ensuring the smooth operation of day-to-day activities and enhancing the experience of members through accurate administration, clear communications, and well-coordinated events.

Key Responsibilities:

• Manage all aspects of membership, including applications, renewals, updates, and communications, ensuring a positive experience for members.
• Coordinate governance processes, committee meetings, elections, and the Annual General Meeting, including agendas, reports, and accurate documentation.
• Support the creation and distribution of newsletters, website content, and social media updates, helping to engage and inform the membership community.
• Assist with the planning and administration of annual conferences, awards, and other events, liaising with committee members, delegates, and suppliers to ensure seamless delivery.
• Provide general administrative support, including office coordination, event logistics, and responding to member enquiries.
• Contribute to continuous improvement of systems, processes, and member engagement initiatives.

Skills and Experience:

• Strong attention to detail and excellent organisational skills, with the ability to prioritise and manage multiple tasks.
• Experience with CRM or membership databases; digital tools such as Mailchimp, Canva, or PandaDocs are desirable.
• Experience organising events, meetings, or professional gatherings.
• Excellent written and verbal communication skills, with confidence engaging with a diverse membership and stakeholders.
• Flexible, proactive, and collaborative, with the ability to work independently as required.

This permanent, full-time role offers hybrid working, a supportive and professional environment, and the opportunity to make a real impact on member engagement and the organisation’s activities.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

F6IT helps children and young people, aged 0-25,with additional needs and disabilities, with their families and friends, get active, connect and have fun.

We offer accessible and inclusive fitness, clubs, leisure activities and support that break down barriers, reduce isolation and boost physical and mental wellbeing. 

About Our Role

You will contribute to the strategic direction of F6IT ensuring we achieve our vision where disabled children and young people with their family and friends can together and inclusively, enjoy a rewarding life which is fun, beneficial and above all fulfilling. 

As the Operations Manager you will work with the CEO and Trustees to manage and oversee the operations and administration in line with the strategic direction of F6IT.  This will include a variety of different task and activities.

Main Responsibilities

• Lead day to day management of all F6IT activities. This includes the planning, delivery and evaluation of inclusive events, clubs and fitness activities
• Coordinate Coaches, Session Leads and Volunteers to ensure activities and session are well planned and staffed
• Work with the Social Media Lead to advertise and promote activities and events
• Develop and monitor kdy performance indicators (KPIs) and analyse data to identify trends and areas of improvements
• Work with CEO and Trustees to develop and plan new events, clubs and fitness activities
• Oversee bookings, payments and banking related to events and activities
• Track DBS checks, mandatory and additonal training for all Volunteers, Staff and Trustees
• Take responsibility for compliance with health and safety, safeguarding and risk management   

Essential Experiences and Skills

• Strong organisational and administrative skills
• Strong interpersonal and communications skills written and verbal
• Good problem solving skills 
• Ability to adapt to changing priorities
• Solid experience with MS Office and Payment systems
• Previous experience in a similar role
• Hold a valid UK driver's licence and able to drive to attend the office and activities in South-West Surrey

This post is subject to an enhanced disclosure application to the Disclosure and Barring Services​

About the role

The Finance and Operations Manager is responsible for ensuring the smooth running of the charity’s financial and operational functions. This includes managing day-to-day accounting, producing management reports, maintaining and improving processes, line-managing the administrator, and leading key projects across Finance, IT and HR. The role plays a central part in supporting the operational effectiveness and strategic growth of the organisation.

Key Responsibilities

Finance

• Manage the charity’s day-to-day accounts, ensuring accurate and timely bookkeeping.
• Prepare financial reports for the Senior Leadership Team (SLT) and management staff.
• Monitor budgets, forecasts, cash flow, and financial performance, highlighting risks and opportunities.
• Support annual audits and liaise with external accountants as required.
• Ensure compliance with relevant financial regulations and charity reporting standards.

Operations

• Develop and implement operational processes to improve efficiency and productivity.
• Line manage the Administrator, ensuring they support both finance (bookkeeping) and wider administrative tasks across the organisation.
• Oversee HR processes, including recruitment, onboarding, and record-keeping, as part of operational projects.
• Manage IT and technology initiatives, including the implementation of systems to improve organisational efficiency.
• Project manage key organisational initiatives in finance, HR, and IT, ensuring they are delivered on time and within scope.

Collaboration

• Act as a key point of contact for operational matters across the organisation.
• Work closely with the SLT to provide insights and recommendations based on financial and operational data.
• Support the team in adopting and embedding new processes and technologies.

Person Specification

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.

While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.

Qualifications

• Recognised financial qualification (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent)

Experience

• Proven experience in organisational finance and bookkeeping
• Experience in producing management accounts and reports for senior leadership
• Experience in project management, particularly in implementing finance, HR, or IT systems.

Skills and Knowledge

• Technically proficient, with experience using finance systems and digital tools.
• Organised and systematic, and the ability to handle multiple tasks and priorities.
• Attention to detail, with an ability to handle various financial or administrative tasks with accuracy.
• Analytical and problem-solving abilities, able to translate data into actionable insights.
• Ability to implement processes and systems that improve organisational efficiency.
• Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.

Key Attributes and Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
• Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
• Tech-minded and comfortable with adopting new systems and processes.
• Reliable, trustworthy, and capable of handling confidential information with discretion.

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

The Central Office Administrator plays a vital role in ensuring the smooth operation of the central office facility, including day-to-day oversight of organisation-wide services provided by SCT’s external IT support provider. 

The postholder will champion health and safety processes across the organisation through the use of an online portal. They will also provide key support in the coordination and delivery of organisational training. 

In addition, the role includes assisting in the delivery of a generalist HR service, working alongside the HR Officer and external HR advisors. 

We’re looking for a highly organised and thoughtful Charity Administrator to keep Give a Book running smoothly behind the scenes. You’ll be the quiet centre of our small, purposeful team - the person who ensures our projects, systems, and partnerships are efficient, coordinated, and well supported as our work continues to grow. This is a varied and rewarding role for someone who enjoys detail, structure, and the satisfaction of helping good things happen. You’ll be joining during a pivotal and exciting moment for the charity.

Who we are

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives, and fulfil potential; we help make this happen.

About the Job

Working within the Central Services team, the Operations and Front of House Coordinator (OFOHC) plays an essential role in supporting the smooth-running and operational effectiveness of the Students’ Union (SU) and its Front of House.

The OFOHC is responsible for coordinating an effective, professional, and welcoming SU front desk service with opportunities to interact directly with students, UAL and SU staff and external organisations. The OFOHC assists the Central Services Manager in managing SU physical and digital spaces across the UAL campus network and the SU's retail and merchandising offer and operation.

Alongside this, the OFOHC delivers operational and administrative support to the SU and assists with the maintenance and health and safety aspects of the SU spaces.

Who we are looking for

You will be somebody who is organised, systematic, diligent and can demonstrate attention to detail with general operational, coordination, and administrative duties. You will thrive in a fast-paced environment that is always looking to improve and expand our services to and for students. You will be passionate about working with students in our Front of House service operating from different campuses and will be patient to help them professionally develop.

You will also be somebody who is looking to develop personally and professionally in a progressive organisation committed to equity, ending social injustice, and positively impacting the experience of our students.

We are looking for somebody who can contribute the following skills and knowledge :

1. Is passionate about consistently delivering excellent customer service

2. Is passionate about training and working with students

3. Is operations-driven and has a systematic way of working

4. Has an outstanding eye for detail

5. Has great organisational skills

6. Has great communication skills

7. Is able to work independently, as well as part of a team building strong relationships with multiple stakeholders

8. Demonstrates initiative and flexibility in their approach to work

9. Is able to maintain confidentiality and a discreet handling of sensitive information.

Benefits and Perks :

In return for your passion and experience, we offer:

• A summer 4-day working week – we have a four day working week during the months of July & August
• Generous holiday entitlement (up to 39 days) – 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
• A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
• A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
• Birthday Leave
• 2 days of Volunteering Leave
• Religious Festival Leave (up to 2 days)
• Cycle to Work scheme, enabling significant savings on bicycle purchase
• Flexible/ hybrid working arrangements
• Access to UAL staff training courses
• Enhanced maternity leave
• Family-friendly employer

Recruitment Timeline :

Application closes : 1st December, 9am

Interview Date : 10th December

Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa and a National Insurance number.