Operations coordinator jobs
Background to the role
In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.
Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.
This new role along with a new Governance and Executive Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.
This appointment comes at the time of a review of our premises needs.
Job description
Job Purpose
Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.
You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.
By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:
- Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
- Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
- Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
- Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.
Key Tasks
Coordinate and implement processes that relate to our staff
- Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
- Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
- Carry out workstation assessments as needed
Premises
- Act as the first line of support for premises and facilities across all our locations.
- Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
- Serve as the first point of contact for all health & safety matters.
- Help establish and maintain safe working practices and policies and undertake basic risk assessment
- Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
- Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
- Support the Director of Finance and Operations in developing and implementing a new premises strategy.
- Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
- Manage the two cleaners.
IT and systems
- Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
- Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
- Coordinate IT stock purchases and monitor asset use across the organisation.
- Work effectively and efficiently with the outsourced ICT provider, Penelope
- Implement processes that maintain effective IT security.
- Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
- Support the Director of Finance and Operations in developing and implementing a new ICT strategy.
General
- To meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.
Functional Links
- The role reports to The Director of Finance and Operations
- The role line manages the two cleaners
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience providing IT and facilities support to the organisation.
- Experience coordinating facilities or office management across multiple locations.
- Experience supporting basic health & safety and premises management.
- Experience coordinating recruitment or onboarding processes
Desirable
- Voluntary sector experience.
- Experience with Salesforce or similar CRMs.
- Experience with implementing or supporting new systems.
- Experience managing IT or telecoms service contracts.
Knowledge & Understanding
Essential
- Good technical skills to navigate various IT systems, highly organised, and solutions focused.
- Good understanding of health and safety compliance requirements and standards in the workplace.
- Understanding of confidentiality and data protection principles.
- Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
- Understanding of HR processes (recruitment, induction, probation, appraisals).
Skills/Attributes
Essential
- Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
- Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
- High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
- Understanding of IT networks/infrastructure.
- Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
- Time Management: Ability to prioritise tasks and manage multiple deadlines.
- Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practise.
Desirable
- Good understanding of the capabilities and potential of 365
- Advanced AI skills
Additional Requirements
- As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
- Should you be successful in this role this job description will not form part of your terms and conditions.
The client requests no contact from agencies or media sales.
Thank you!
At Housing Justice, we unite communities to support people experiencing homelessness, helping them build personal connections that pave the way out of homelessness. We believe that connection and belonging are essential. Alongside this, we work to create a fairer housing system where everyone has access to a safe, secure, and stable home.
The Operations Coordinator (in the Partnerships and Development, Emergency Accommodation team) is a key member of the team supporting the delivery of services to faith and community-led night shelters across England. Working closely with the Programme Lead and delivery team, this role provides essential operational, administrative, and coordination support to ensure smooth service delivery and strong stakeholder engagement.
This hands-on role is central to the day-to-day functioning of the programme, helping to manage internal communications, schedule and document key meetings, coordinate events, liaise with partners, and maintain project momentum. The Operations Coordinator will also support team organisation and reporting processes, contributing to the capacity-building efforts that underpin our partnerships with shelter networks.
Although our main office is based in London, this is a hybrid role, suitable for those living throughout England.
The client requests no contact from agencies or media sales.
Thank you!
Background to the role
In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.
Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.
This new role, along with a new Operations Coordinator role, has been created to help us make faster progress towards achieving these transformational goals. We’re looking for someone who is highly resourceful, self-motivated and curious and who can model our values (accountable, kind, flexible, inclusive and collaborative) in the way they work.
Job description
Job Purpose
By providing high quality governance and administrative support you will play a critical role in ensuring the smooth operation of our organisation. By supporting our Trustees and SMT you will improve our internal accountability and reduce the administrative burden on our senior team; freeing them to focus on organisational development, on building external relationships and pursuing opportunities which align with our strategy.
Key Tasks
Overseeing our Governance & Administration:
- You will organise and service the Trustee Board and Board Committee meetings, including agendas, minute-taking, follow-ups on actions, ensuring compliance with governing documents and charity law.
- Be the key contact for trustees, including overseeing their recruitment, induction and training.
- Better connect our governance and management processes through improving alignment of our Trustee and management reporting cycles and coordinating meetings and the delivery of Exec reports.
- Act as company secretary and ensure the Company House and Charity Commission websites are kept up to date.
Supporting our Executive team:
- Manage the CEO's diary, coordinate and prepare for SMT meetings, and monthly whole team meetings, maintain action logs, and provide proactive support in work planning.
- Lead on liaison with, and reports to, Age UK national. This will include coordinating visits and the collection of data.
- Develop and oversee our internal knowledge sharing systems
- Ensure our intranet is up to date and our new SharePoint file structure is maintained.
General
- To meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.
Functional Links
- The role reports to the CE
- Close working relationship is required with the other members of SMT, the Chair of trustees and other members of the board.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience providing high-level administrative support to a senior team or a senior leader.
- Experience of minute taking Experience maintaining internal systems such as SharePoint, document storage, or intranet platforms.
Desirable
- Voluntary sector experience.
- Working with a trustee board.
- Experience acting as Company Secretary or supporting governance compliance.
- Experience of recruiting at board level.
Knowledge & Understanding
Essential
- Understanding of confidentiality and data protection principles.
- Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
- Knowledge of the structure and roles within a charity, including the role of trustees.
Desirable
- Of charity governance, and business planning processes and accountabilities.
- Knowledge of Company secretary role and responsibilities via training or experience
Skills/Attributes
Essential
- High level IT skills in Microsoft Office .Good understanding of the capabilities and potential of 365
- Organisational Skills: Ability to manage calendars, meetings and documents efficiently
- Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
- Time Management: Ability to prioritise tasks and manage multiple deadlines.
- Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practise.
Desirable
- Advanced AI skills
Additional Requirements
- Ideally, we would like the post holder to attend our evening trustee meetings (four a quarter, two online and two in person). This time will be available to be taken back in lieu. However, for the right candidate we can be flexible about this requirement.
- As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
- Should you be successful in this role this job description will not form part of your terms and conditions
The client requests no contact from agencies or media sales.
Thank you!
Role: Children and Young People’s Schools Coordinator
Contract: Fixed-term until 31st August 2026
Hours: Part-Time, 24.5 hours per week (3 and a half days)
Starting salary: £25,850
Location: Contractual base is our head office. Delivery will take place in schools across Lancashire.
We’re looking for a bold and caring individual to join our Children and Young People’s team. We want someone who has experience of engaging and working with children and young people in schools, ideally in Lancashire
To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously. You will be open, hardworking, creative and able to quickly build rapport with young people and school staff.
You will have experience working with schools and colleges and understand the barriers some young people face to achieving good mental health and wellbeing.
This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want people who believe in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.
Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.
We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between Christmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.
Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)
Please note: This post is subject to an enhanced DBS check.
Registered Charity
21 - 50
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible
Thank you!
ABOUT FIELDS IN TRUST
Fields in Trust is the charity that protects the future of our parks, playgrounds, playing fields and green spaces. As a proud Royal Charter charity operating through the UK, we’ve protected thousands of spaces over the past century - ensuring that 9 million people have access to a place to play within a 10-minute walk of home.
We act as the long-term stewards of these protected spaces and, through our green space standards and advocacy, have influenced the creation of thousands more.
As we celebrate our Centenary in 2025, we’re proud of our legacy and excited to launch a new five-year strategy to shape the next chapter.
OUR VALUES
Partnership - We collaborate with others who share our vision.
Innovation - We are experts in green spaces and look for new solutions.
Equity - We believe in equal access for everyone.
ROLE DESCRIPTION
We are seeking a highly organised and proactive individual to coordinate our specialist advisory, support, and legal service for landowners wishing to protect green spaces or make changes to existing ones.
Working closely with our in-house Solicitor and Land Manager, you will become fully conversant in our policies and guidance to act as a key gatekeeper – managing workflows, anticipating issues, and ensuring excellent communication with local stakeholders.
This role is ideal for someone who thrives on process ownership, enjoys streamlining operations, and takes pride in delivering a high quality, tailored service.
KEY RESPONSIBILITIES
1. Application and service coordination.
- Manage and process new applications for green space protection.
- Provide administrative support to the in-house Solicitor.
- Manage and process change request applications from owners of protected spaces, ensuring timely and accurate handling of each case.
- Support landowners seeking changes to existing protected spaces
- Draft case reports and complete standard forms.
- Interpret and apply relevant policy documents to support casework.
2. Stakeholder engagement.
- Respond to queries professionally, prioritising and signposting as needed.
- Maintain strong relationships with local stakeholders and clearly communicate our terms of engagement.
- Provide tailored advice in line with our policies.
- Coordinate annual insurance renewals and playground inspections with a small group of landowners.
3. Systems and workflow management.
- Review and improve operational procedures to streamline workflows.
- Maintain accurate records to support legal and advisory functions.
- Produce quarterly reports and analysis.
- Act as CRM super-user, ensuring data accuracy and system performance.
Essential Skills and Experience
- Minimum 2 years’ experience in a similar role
- Excellent organisational skills and attention to detail
- Strong written and verbal communication.
- Ability to interpret policy documents and apply them confidently.
- Proficient in Microsoft Office and CRM systems
- Problem-solving mindset with a pragmatic approach.
- Calm under pressure and adaptable to changing priorities
- Collaborative and personable
Desirable Skills and Experience
- Knowledge of land or estate management
- Experience working with or within local government
- Educated to degree level
Key Attributes
- Professional, articulate and proactive
- Willingness to learn and adapt
- Resourceful and solutions-focussed
- Confident in asking questions and following instructions
BENEFITS
- 25 days of annual leave pro rata
- Discretionary leave between Christmas and New Year.
- Two employee volunteering days per year.
- 5% employer pension contribution.
- Interest-free season ticket loan
APPLICATION DETAILS:
Please submit a covering letter with your CV detailing how you meet the person spec including your proven experience.
Expected first interviews: Week commencing 11 August 2025
Expected second interviews: Week commencing 18 August 2025
The client requests no contact from agencies or media sales.
Thank you!
The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy
We are recruiting an Operations Coordinator to join our team. This role will work closely with the Director to provide Executive Assistant support; work with the Head of Operations to provide HR and finance administration and coordination; and will provide general administrative support across the staff team. This is a new post to support our ever-growing work, and will be based in our Purley office.
Suitable candidates will:
- be passionate about supporting young people to make safer choices about drugs and alcohol
- have experience of providing EA support
- have experience and confidence of using financial data and of coordinating both finance and HR-related processes
- have excellent organisation and multi-tasking skills, with experience of coordinating a range of admin processes
- be a skilled and clear communicator, enjoying working closely with a number of people within the extended team
- enjoy working in a small and busy team
The client requests no contact from agencies or media sales.
Thank you!
Join Portraits of Recovery (PORe) as Operations and Finance Manager and Drive Social Change with Art
Portraits of Recovery (PORe) is a pioneering visual arts charity based in Manchester and is the UK’s only visual arts charity inspiring and supporting people affected by and in recovery from substance use. Dedicated to fostering inclusion and systemic change for individuals and communities in recovery from substance use.
Through the transformative power of contemporary visual art, we collaborate with leading artists and Recoverists to challenge stigma, open new conversations about addiction and recovery, and empower marginalised communities. As the UK’s only contemporary visual arts organisation working within this field, we are committed to ensuring that recovery is recognised as a health, social, and cultural issue, driving change through creativity and engagement.
As Operations and Finance Manager, you will play a critical leadership role in shaping PORe’s future, ensuring our long-term sustainability, and driving impactful organisational development. You will work closely with the Director & CEO to enhance our operations, administration, and financial management while leading a small team to support the delivery of our Business Plan. This position offers a unique opportunity to shape strategic business processes, support PORe’s artistic programming, and play an integral role in our fundraising efforts. If you’re passionate about activism and believe in the power of art to change lives, we invite you to be part of this transformative movement.
You’ll be looking after a small team, and the administrative, and financial aspects of the organisation. You’ll also be inputting into funding bids, helping with data collection, and coming up with creative income generating opportunities to help us grow. As a small company, this role would be perfect for someone ambitious, looking to help shape and grow our organisation even further.
Key Responsibilities:
- Support the Director & CEO in strategic, financial, and organisational development.
- Play a senior management role, overseeing operations, administration, financial processes, and governance.
- Manage and support a small team to effectively deliver PORe’s Business Plan.
- Ensure efficient business activities, including HR and data collection processes.
- Oversee financial management, including budget control, reporting, and compliance.
- Support delivery of public programming and contribute to project development.
- Collaborate on fundraising initiatives, including bid writing.
- Represent PORe in meetings with funders, stakeholders, and key partners.
- Manage organisational governance, including trustee meetings and board development.
- Lead risk management, policy updates, safeguarding, health & safety, and diversity initiatives.
- Oversee IT systems, digital security, and business continuity planning.
- Drive internal communication, staff recruitment, training, and performance reviews.
- Ensure compliance with charity and company law, funding agreements, and legal obligations.
At PORe, we value diversity and inclusivity. We actively encourage applications from individuals of all backgrounds, including those with lived experience of recovery. If you meet even half of the requirements, we strongly encourage you to apply. Your unique perspective and skills could contribute significantly to our mission.
We are committed to promoting equality, diversity, and inclusion in our recruitment process. We seek to build a team that reflects the communities we serve, ensuring a welcoming and supportive environment for all. Applications will be reviewed on an ongoing basis, and we encourage early submissions. Join us in shaping a future where art and recovery intersect to create lasting impact.
- Application deadline: Friday, 15 August
- Interview notification: Friday, 22 August
- Planned interview date: Monday, 1 September
- Planned start date (subject to satisfactory references): TBC
Thank you!
We support people to overcome their experiences and improve their safety and life opportunities. We give them the information they need to make positive choices about their futures and help develop the skills and resources to take control of their lives, secure their own tenancy and maintain a quality of life for the long term.
We are also skilled in delivering relationship training to employers, colleges and schools as part of our mission to end domestic abuse, homelessness, and the breakdown of relationships.
WHAG supports and houses people in Rochdale, Wigan, Cheshire West and Chester through some 100 properties across 6 locations. Our dedicated front line teams number 45 working with pride in our values-driven approach and commitment to providing person-led support.
About the Role
Reporting to the Head of Operations and supported by 6 team leaders and central reporting and administration support, success in this hands-on leadership role is about how you support, coach and develop our capabilities for the future across a diverse range of services and projects.
A hands-on and mobile role you provide leadership and support to the services team leaders in each of our service locations and play a key role in developing and enhancing relationships with commissioners.
You will guide and support the teams in managing and improving their services so they run to the best of their ability and meet funder requirements. You will coach and innovate our services delivery, identifying and shaping new opportunities to achieve our mission.
You will build strong relationships with commissioners and key stakeholders including contract managers, agencies and other bodies offering support to clients to identify new opportunities.
You will:
• Bring proven management experience in delivering impact in domestic abuse or similar person-centred services
• Be open and approachable, able to bring empathy, trust and diplomacy to dialogues with staff and the families that we support
• Demonstrate a deep understanding of safeguarding and how to assure its effectiveness
• Have experience of monitoring and reporting against business plans, budgets and KPIs and in developing or contributing successful funding bids
• Demonstrate creativity and imagination in developing and delivering person centred and innovative services
• Be resilient and able to balance competing priorities in a busy work environment
• Be a skilled communicator with a range of audiences and communities and in ensuring communication flows within the teams and across the wider organisation
• Exhibit a demonstrable commitment to equal opportunities and anti-discriminatory practice
• Be passionate about WHAG's aims and ethos and have a high degree of integrity, tact, diplomacy and organisational spirit
• Be a car owner/have access to a car for work purposes and able to commit to the mobile nature of the role
We offer:
• A competitive salary with opportunity for further progression in role
• 36 hours per week
• 25 days leave rising to 30 after 5 years with additional holiday purchase options
• Nest pension
• Health Plan including free eye tests, access to counselling reduced gym membership
• Salary sacrifice scheme including cycle to work, tech purchase and charity worker discounts
Location: Rochdale (With flexible working)
Contract Type: Permanent
Hours: Full time
Salary: £38,000
Closing Date: 20 August 2025
As provided by the Equality Act 2010 Schedule 9 (Part 1), WHAG are claiming the genuine occupational requirement that the Operations Manager must be female; the role will, from to time to time, be actively engaged with women who have experienced domestic abuse, and it is WHAG's responsibility to prevent any further distress to the women we support.
WHAG is fully committed to equality of opportunity and diversity to ensure that we reflect the full breadth of the people and communities we support. It is important that the WHAG team are representative of these communities, and we warmly welcome applications from all suitably qualified candidates.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
You may also have experience in the following roles: Service Manager, Team Manager, Service Development Manager, Operations Coordinator, Programme Manager, Project Manager, Community Services Manager, Support Services Manager, Client Services Manager, Regional Manager, etc.
REF-222 972
Thank you!
Join a rewarding new initiative supporting local people facing food insecurity
Job Title: Pantry Co-ordinator
Location: Nottingham
Hours: Part-time, 22.5 hours per week
Contract:12-month fixed-term contract (with potential extension)
Salary: £15087.60 per annum
About FareShare Midlands
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.
FareShare Midlands is proud to partner with Muslim Hands to launch a new Community Pantry network in Nottingham. This exciting initiative will redistribute healthy surplus food to support communities in need - tackling food waste and providing affordable food to those who need it most
The Role
The Pantry Coordinator will play a vital hands-on role in both developing and managing the daily operations of these new community food pantries. They will be responsible for managing food supplies, while embedding food safety guidelines and best practices at every stage. They will implement effective systems to ensure smooth service delivery while continuously consulting with the community to refine and improve the pantries’ operations.
As a critical role in the success of the trial, the Pantry Coordinator will monitor performance, measure impact, and drive continuous improvement to enhance service quality. Additionally, they will create and maintain an inclusive, welcoming space where individuals and families can access food with dignity.
Key Responsibilities
Operational Management
- Collaborate with supply chain, member services, and depot teams to ensure pantries receive an appropriate mix of high-quality, nutritious food that meets community needs
- Oversee and provide hands-on support with receiving, storing, and displaying food across all pantry sites
- Monitor and manage inventory to ensure adequate food for all attendees and minimise any waste
- Implement systems to maintain cleanliness, organisation, and operational efficiency within the pantry
- Ensure all food safety and hygiene standards are consistently met
- Drive our vans to deliver food from the depot to the pantries as required
Community Engagement
- Work closely with pantry community leads and partner venues to foster strong collaboration and build community resilience
- Build positive relationships with pantry members, ensuring their needs are understood and addressed
- Use community consultation and feedback to continuously enhance the pantry experience
- Promote a supportive, inclusive, and non-judgmental environment for all users
- Support outreach activities to engage underserved or hard-to-reach groups, working with network partners such as social prescribers where appropriate
- Signpost pantry users to additional support services when needed, helping them access broader assistance
Volunteer Coordination
- Recruit, train, and manage a team of pantry volunteers, ensuring they are well-supported
- Provide ongoing guidance to enable volunteers to deliver excellent service
- Monitoring and Reporting
- Track pantry usage and prepare regular reports on attendance, food distribution, and key outcomes
- Gather feedback from pantry members to identify areas for improvement
- Ensure full compliance with all relevant policies, including health and safety, food safety, safeguarding and data protection
- Strategic Input
- Work with the wider project team to develop and implement strategies for improving and expanding pantry services
- Identify opportunities for process improvements and best practice sharing to enhance long-term sustainability
Common/Shared Responsibilities
- Undertake Staff Induction Programme as devised, and assist, as requested, in the induction and training of new staff, trainees and volunteers.
- Participate in staff meetings, team meetings, supervision meetings, appraisals, training, team development sessions, working groups and other meetings as required.
- Be mindful of and practice Adhere to FareShare Midlands Values and Behaviours framework in everyday activities and interactions with others.
- Share responsibility for good Health and Safety practices, reporting any concerns to line management.
- Take shared responsibility for training and development, reviewing development needs and plans at Supervisions and Appraisals, including keeping up to date with best practice and training methods.
- Ensure effective use of FareShare Midlands systems, processes and procedures as relevant to each role.
- Build and maintain effective relationships with colleagues including working collaboratively across FareShare Midlands.
- Encourage and promote equality, diversity and inclusion inside and outside of Fareshare Midlands and in day to day activities and interactions, reporting any concerns to line management.
- Be a responsible ambassador and representative of FareShare Midlands
Person Specification
Essential Experience
- Proven experience in actively contributing to project delivery
- Demonstrated ability to lead, motivate and support teams to achieve successful outcomes
- Track record of building and maintaining strong internal and external working relationships
- Experience in developing and implementing effective systems and processes
- Proficient in Microsoft Office applications (Outlook, Word, Excel)
- Familiarity with the food sector, including food safety and handling procedures
Personal Qualities
- A confident and effective communicator across all levels
- A team player with excellent interpersonal skills
- Highly organised, with strong time management, prioritisation, and planning abilities
- Self-motivated and adaptable with the ability to work independently and make informed decisions
- Results driven, with strong relationship-building skills and the ability to foster engagement
- A problem-solving mindset, with a focus on continuous service improvement
- Passionate about FareShare’s mission and values, demonstrating a commitment to food security and community support
- Willing to travel to pantry locations
- Minimum 1 year’s driving experience, with no more than 3 points on driving license
- Ability to confidently drive a long-wheelbase van safely and efficiently
- Willing to undertake any other reasonable duties to support the charity’s operations
Desirable Experience
- Experience working with diverse groups of people, including different ages, abilities, ethnicities and cultures
- Experience in the charity, social enterprise, or community sector
- Experience in volunteering and managing volunteers
- Knowledge and experience of promoting inclusion and accessibility
- Food Safety Level 3 Certification (or willingness to obtain)
- Experience in stakeholder reporting, with the ability to produce clear and concise reports
How to Apply
To apply, please submit:
- A covering letter explaining your interest in FareShare Midlands and outlining your suitability for the role.
- Your CV.
Please note: Applications that do not include a covering letter addressing both your interest in FareShare Midlands and your suitability for the role will not be considered.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
Applicants must have the “Right to Work” in the UK for the full duration of the project.
Closing date for applications: Friday 8th August
Registered Charity
51 - 100
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Saint Laurence is a church in the centre of Reading with a vision and heart for unchurched young people. Our focus on young people impacts all we do. The role of Admin, Operations and HR coordinator is a varied and exciting role which is essential to helping to maintain the smooth running of the church office.
As a key team member, the Admin, Ops and HR coordinator is responsible for:
- Being the first point of contact for the church to communicate with external enquiries
- Maintaining our HR systems for a small staff team
- Working with the staff team to enable the efficient running of the church building, overseeing business accounts and coordinating with contractors, liaising with clients and arranging external events bookings
- Working with the staff team to maintain communication with church members utilising social media and email campaigns
If you have experience in administration, enjoy variety and can prioritise effectively, then this role could be perfect. In return, you would be part of a welcoming and supportive team and see real impacts to young people.
The post holder must be respectful of the Christian ethos and overall values of the church, and uphold ethical and professional standards and not behave in a manner that is likely to bring the Church into disrepute.
Registered Charity
1 - 5
Saint Laurence is a church in the centre of Reading with a vision and heart for unchurched young people. Our focus on young people impacts all we do
The client requests no contact from agencies or media sales.
Thank you!
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
This role is part of the newly formed Fundraising Operations department, and you’ll work alongside a collaborative group of professionals dedicated to improving processes and ensuring smooth operations. Join us and make a difference in how we engage with supporters, manage our fundraising products, and deliver exceptional services.
The Fulfilment and Support Coordinator will play a crucial role in supporting the delivery of fundraising products and campaigns. You’ll work closely with both internal teams and external suppliers to ensure operational processes run smoothly and fundraising income is maximized. By streamlining operations and enhancing quality control, your work will directly impact Marie Curie’s ability to raise funds and provide critical services to those in need.
Main responsibilities:
- Coordinate the operational processes for fundraising campaigns, ensuring data management, product delivery, and reporting are executed efficiently.
- Manage relationships with external suppliers (fulfilment houses, print suppliers) to deliver high-quality products and materials.
- Collaborate with product owners to capture operational requirements and deliver solutions that enhance campaign performance.
- Conduct quality control checks to ensure accurate orders and high-quality products.
- Provide training on software systems and equipment handling to internal teams.
- Identify and implement process improvements to enhance overall efficiency and effectiveness.
- Support the creation of best practices in project management and process development across the Fundraising Operations team.
Key Requirements:
- Proven experience in managing projects and coordinating multiple work streams.
- Strong interpersonal skills and the ability to work collaboratively with internal and external stakeholders.
- High level of data literacy and experience working with database systems.
- Excellent problem-solving skills with the ability to make data-driven decisions.
- Experience in managing suppliers and negotiating service agreements.
- Strong organizational and planning skills, with attention to detail.
- Proficiency in Excel and other computer software, with experience in process design and improvement.
- Experience in supporting fundraising campaigns or similar operational roles is a plus.
Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: August 10th, 2025.
Salary: £27,450 – 30,500 per annum
Contract: Permanent, full-time (35 hours per week)
Based: Hybrid. Working from home and our Links Place office in Edinburgh.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about people with lived experience of the justice system being at the forefront of its ongoing design and improvement? Do you want to play a pivotal role in successfully promoting and raising funds for our charity that puts lived experience front and centre of its leadership, operations and influencing work?
User Voice is a pioneering charity that works with people with convictions to support and develop their confidence, skills and mindsets. They then deliver our programmes to many more people who are impacted by the criminal justice system.
80% of our staff have convictions, meaning we’ve been there – in court, in prison, or on probation – we own our own pasts, so we understand the challenges first hand and use our own lived expertise to inform everything we do.
This exciting role will involve coordinating communications to promote our work and engage stakeholders, and assisting in the development and implementation of plans to secure financial support for the charity, by aligning fundraising and communication strategies.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for inspiring others, and making sure everyone has their say? This is a
fantastic opportunity to make an impact in coordinating a groundbreaking commission,
whilst part of a small, friendly team.
We are a place-based charity working in Elmbridge, Surrey. Our vision is for an Elmbridge
community where everyone has the opportunity and support to live a rewarding life, free
from poverty and inequality. We are now embarking on the Elmbridge Poverty Truth
Commission (EPTC), a project engaging people from all levels of our community to make a
real difference.
We are looking for someone with experience of working with vulnerable clients, who can
take a proactive role in supporting commissioners whilst raising the profile of the EPTC, and
increasing awareness of local poverty and inequality. A good understanding of and passion
for working in the charity sector and supporting local communities is also desirable.
This role has scope for being either a part-time or full-time role, and is based primarily in our
offices in the centre of Walton-on-Thames.
Interested?
The covering letter should not exceed two sides of A4. CVs submitted without a covering
letter will not be shortlisted for interview.
Deadline: Thursday 14 August 2025 – midday.
Interviews: Monday 18 and/or Tuesday 19 August 2025
The client requests no contact from agencies or media sales.
Thank you!
Senior Self-Directed Support Coordinator (Part-Time – 25 hours per week)
Based in Southend | £31,617 - £33,450 FTE (£22,605 - £23,893 pro rata) + benefits
Permanent | Vibrance
Are you passionate about empowering people to take control of their care and support?
Vibrance is a registered charity supporting adults with additional needs across London and Essex. We’re proud to foster a working environment that is inclusive, pioneering, and rooted in integrity.
We’re looking for a Senior Self-Directed Support (SDS) Coordinator to lead our dedicated information, advice and guidance team in Southend.
About the Role
As Senior SDS Coordinator, you’ll manage the day-to-day operations of our Southend-based service, leading a small team and working directly with individuals and families. You’ll facilitate support plans and provide information, advice, and guidance to help people make informed choices about how their support needs are met and how they live their lives.
You’ll also collaborate with local authorities and voluntary sector partners to promote the benefits of SDS and help people achieve positive, person-centred outcomes.
This role is community-based, with time spent at our central Southend hub and in the local area.
What We’re Looking For
We’re seeking someone who is:
- A confident team leader with experience managing or supporting others
- Experienced in providing information, advice and guidance
- Skilled in communication and able to build rapport with a wide range of people
- Organised, detail-oriented, and able to prioritise effectively
- Comfortable collating and presenting performance data
- Proficient in Microsoft Office and digital tools
- Lived or professional experience of disability or the social care system
What We Offer
- A comprehensive training programme
- Generous holiday entitlement
- Flexible working options (subject to service needs)
- Casual dress code
- Enhanced maternity and paternity pay
- Pension scheme
- Long service awards
- Access to 24/7 employee assistance scheme
- Commitment to being a Mindful Employer and Positive about Disability
- DBS costs covered by Vibrance
Ready to Apply?
If you’re excited by this opportunity and want to be part of a values-driven organisation, we’d love to hear from you.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid – 2 days/week in King’s Cross, London (Tuesdays & Wednesdays)
Contract Type: 3-month Temporary Contract (with potential to extend)
Salary: £20.00 – £21.92 equivalent to £36,500–£40,000 per annum
Start Date: Immediate
About the Role
Our client is seeking an experienced and highly organised Supporter Experience & Operations Lead to join their team on a temporary basis. This is a key role focused on delivering operational excellence across supporter and membership services, ensuring a seamless experience for members, donors, and prospects.
You’ll lead on the management of supporter operations budgets, financial forecasting for 2026, and compliance, while also overseeing a small team and third-party service providers. This is a hands-on, data-driven role ideal for someone with strong CRM, financial, and customer service experience.
Key Responsibilities
- Lead continuous improvement across supporter operations and customer service delivery
- Manage budgets, reforecasting, and financial reconciliation in collaboration with the finance team
- Oversee escalated member complaints and ensure compliance with policies and procedures
- Line manage the Supporter Experience Coordinator and support a team of two
- Maintain and improve CRM data quality (Salesforce transition in progress)
- Manage third-party suppliers for fulfilment, contact centre, and payment processing
- Contribute to the development of marketing technology and digital tools
What We’re Looking For
- Proven experience in membership or supporter operations, ideally within the charity or cultural sector
- Strong financial management and data analysis skills
- Excellent interpersonal and communication skills
- Experience managing CRM systems (Salesforce preferred)
- Confident in managing suppliers and internal stakeholders
- Line management experience and a collaborative, proactive approach
CV’s will be sent on a rolling basis.
