Southwark Charities is about to embark on a once-in-a-century development, namely the rebuilding of both sets of almshouses, over the next 8 years.

Currently there are 66 flats in the two buildings, and this will rise to over 140, with 62 on the Blackfriars site and 80+ at Surrey Square. All will be large (55sqm) flats suitable for those with limited mobility and built to a very high standard. Energy efficiency, sustainability and exemplary design are our guiding principles. 

The Chief Executive has spent most of the past nine years steering the charity through the challenges of creating a workable plan for the buildings and identifying a suitable partner to work with us to realise our ambitions. Following a formal planning application in November 2020, the planning committee granted consent in September 2021; negotiations with a reputable and experienced funding/development partner are nearing a satisfactory conclusion, and the construction is scheduled to begin in mid-2022.

It is intended that the Chief Executive will monitor the construction process on behalf of the charity, like a Clerk to the Works. To support him in this role, the charity wishes to recruit an Operations Manager to oversee the day-to-day activities of the charity as currently defined.

Society of Antiquaries of London: Operations Manager

The Society is seeking to appoint an Operations Manager. This is an exciting new role responsible for managing the operational activities of the Society at Burlington House including information technology, facilities, health and safety, and security. You will also be responsible for designing and executing an operations strategy that ensures operations are fit for purpose.

The Society is a registered charity and the senior national Learned Society in Britain concerned with the conservation, research and dissemination of knowledge of the material remains of the past. The Society consists of 3,000 Fellows, drawn from scholars and practitioners working across the cultural heritage sector and is based in a Grade II* listed building in Piccadilly.

Contract: Permanent part-time (17.5 hours) per week (There can be flexibility in how hours are worked from week to week).

Salary: £18,000 p/a

Holidays: 28 days + 4 privilege days (full-time)

Pension: 10% Employer contribution

Deadline: 23.59 Sunday, 5th December 2021

Interviews will be held Friday: 10th December 2021

We are unable to provide feedback to applicants who are not invited to interview.

Strictly NO Agencies Please

We seek a committed woman* to join our team to provide vital operational management to our growing women's legal rights charity.

The Operations Manager will be responsible for overseeing the development, implementation and delivery of streamlined processes to support operational infrastructure and ensure the effectiveness of the Rights of Women team.

Their key areas of responsibility will be to:

• Lead the day-to-day HR functions of the organisation
• Work closely with the Director in managing the finances of the organisation
• Support the development of the organisation including identifying areas for prioritisation, continuous improvement and mitigating risk through collaborative working
• Provide expert advice and support to enable the team to develop new ways of working, translating legislation, guidance, policies, and procedures into practice.
• Contribute to writing, producing, and implementing guidance/workbooks to develop individual/team practice, and performance.

They will work closely with the Director and Office Manager in their role and will line manage core staff members including the Office Manager and Finance Officer.

Salary: £28,000 per annum (pro-rata of FTE £35,000 per annum) plus 3% pension contribution

Conditions of Service: 28 hours per week (4 days)

Location: Hybrid: Home-based but with expectation of flexibility to attend our offices as needed at Rights of Women, 52-54 Featherstone Street, London EC1Y 8RT and occasional external meetings

Holiday entitlement: Pro-rata of FTE 25 days annual leave plus public holidays [FTE per annum rate] Additionally, Rights of Women closes between Christmas and New Year and the days in between these dates (which aren’t public holidays) are granted as additional leave pro-rata.

Responsible to: Director

Duration: Permanent

Closing date for applications: Thursday 9th December 2021 5pm

Interviews: Tuesday 14th December 2021

Start date: Monday 10th January 2022 or shortly after dependent on notice period required

No CVs accepted

*Occupational Requirement (Equality Act 2010, Schedule 9 Part I) applies

Rights of Women is committed to equality, diversity and inclusion.  We actively encourage applications from women from a diversity of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from women from Black and minoritised backgrounds.

Whitechapel Gallery is looking for an Operations Manager to play an essential part in the day to day running of the building and its facilities, as well as supporting our artistic programme.

The gallery contains eight unique exhibition spaces, an auditorium, as well as artist commissions, collection displays, historic archives, education resources, event spaces, a restaurant and bookshop, and is open 7 days a week all year round.

The Operations Manager is responsible for managing the Operations department in the day-to-day running, upkeep, maintenance, resourcing, cleanliness, security and safety of Whitechapel Gallery and its many facilities and functions.

This is an opportunity for an individual with experience of working in a public building, who possesses a range of technical, practical and problem-solving skills, who can communicate and thrive amongst a diverse workforce, and who is willing to learn and develop their skillset within an essential role.

Conditions of work

• Contract: Full-time, Permanent
• Salary: £27,000 to 30,000 gross per annum, depending on experience.
• Hours: Mon-Fri, 9.30am to 5.45pm or equivalent on a flexible basis according to the rota requirements (including 07:30-15:45 and 11:15-19:30 shifts), plus occasional weekend and evening work which will be compensated with time off in lieu.

To apply

Please complete the application form and equality & diversity monitoring forms and return to recruitment email by midnight on 12 December 2021.

Interviews – To be confirmed 

The Whitechapel Gallery strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly encourage applications from Black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the Arts sector.

Charity number: 312162 Company number: 4093862

We are delighted to be working with an international charity who are looking for a Supporter Operations Manager to join their growing team. They’re looking for someone to lead a high quality digital first supporter operations function, providing an efficient service to the charity’s new and existing supporters. You’ll be responsible for all direct contact with supporters via a number of different forms of communication, including social media and online chat.

The charity is looking for someone to take overall responsibility for income processing operations, as well as establishing team objectives to contribute to the development and delivery of operational plans. You’ll ensure the charity is compliant with key data protection guidelines and regulations to accurately collect and process supporter data. You’ll also build strong relationship both internally and externally, ensuring any supporter queries are resolved efficiently.

You will need:

• Proven experience leading a high performing supporter care team

• Experience of line management

• An understanding of the importance of accurate supporter data and experience in supporter administration

• Natural relationship builder who can communicate effectively with both internal stakeholders and external suppliers

Location: London

Salary: £43,000 - £47,500

Deadline: ASAP

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

upReach is an award-winning charity working to create equal opportunities for students across the UK. We help university students from less-advantaged backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.

We are seeking to hire a Junior Finance and Operations Manager. This individual will be responsible for finance and office-related activities, and provide operational support to various areas of the charity. This is an exciting opportunity to support the growth of the charity, working with the finance team and to support the general operations of the charity. For the right candidate, we may also be able to offer support for professional finance qualifications such as CIMA or ACCA. 

Key Information

Role: Junior Finance and Operations Manager

Location: London. Potential for flexible working arrangements.

Hours: 40 hours per week, 9am - 6pm 

Start date: ASAP

Duration: Permanent 

Reporting to: Head of Finance and Business Operations

Salary: £25,000 - £32,000 per annum (including London Weighting)

Application deadline: 9am Friday 10th December 2021. Early applications are recommended as we may interview and appoint before the closing date. 

About the Role

The Junior Finance and Operations Manager will work on a wide range of Finance-related activities, with a supplementary focus on operational projects such as office management. Training will be provided, as and when required. For the right candidate, we may also be able to offer support for professional finance qualifications such as CIMA or ACCA.

Please refer to the attached job description and person specificaton for full details on core responsibilities.

Person Specification 

This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment. 

Essential Skills/Experience:

1. Experience performing tasks in at least one (but preferably more) of the following areas:

   • Bookkeeping using accounting software such as Xero or Quickbooks

   • Accounts Receivable and Credit Control (Sales Ledger)

   • Accounts Payable (Purchase Ledger)

   • Management Accounting

   • Payroll

2. Strong organisational skills with a keen eye for detail and the ability to manage a varied workload.

3. Self-motivation and an ability to work in a small team as well as independently.

4. Excellent communication skills and strong written English.

5. Confident working with Google Sheets or MS Excel. 

6. At least a Grade ‘B’ in Maths and English GCSE (if you have extenuating circumstances, let us know)*

* The nature of the role requires a high standard of Maths and English, and the ability to quickly review a large amount of information and identify and communicate key themes clearly. Applicants may demonstrate this through the academic qualifications shown above and/or other relevant experience. 

Desirable Skills/Experience:

1. Currently studying a professional finance qualification such as CIMA or ACCA

2. Accountancy degree

3. Experience in charity operations, such as office or database management

4. An interest in social mobility, and upReach’s mission 

5. Experience of working within a charity. 

6. Experience of using Google Suite and Zoom.

Global Operations Manager - compliance, risk, quality, performance and systems

Saferworld

£42,079 - £47.360 gross per annum

Old Street, London and hybrid working (including c2months international travel pa)

Full-time, permanent

Saferworld is an independent international organisation working to prevent violent conflict and build safer lives. 

Our priority is people - we believe in a world where everyone can lead just and peaceful lives, and enjoy the rights and freedoms to live with dignity, free from fear and insecurity. 

We work with people affected by conflict to improve their safety and sense of security, and conduct wider research and analysis. Using this evidence we work to improve local, national and international policies and practices that can help build lasting peace. 

Saferworld has 160 colleagues spread across country programmes in East Africa, Middle East, Central Asia and Asia, and policy & advocacy centres in London, Beijing, Brussels, Vienna and Washington. In our programme areas we work in partnership with organisation and institutions, supporting community groups including women and youth activists in their efforts to build peace and respond to the impact of conflict, and by identifying and addressing safety and peace-building needs and actions globally and locally.

As an organisation operating in some of the most dangerous parts of the world, we are committed to providing a safe and trusted environment that safeguards our staff, partners and communities. 

Managing compliance and risk, monitoring quality and performance and evolving systems to deliver on our commitment is of paramount importance and the Global Operations Manager is the lead more making sure that we do.

This a far reaching role in every respect. We deliver programmes across the globe and partner with organisations working to different regulatory regimes and all with varying degrees of risk to our people and the communities and partners we work with.

Technical knowledge and expertise in compliance for international and emergency programmes is essential. Equally important, if not more so, is the ability to get alongside people working on the ground to understand the challenges from their perspective and to be able to win hearts and minds to ensure things are done in ways that are practical, effective and, above all, safe.

Appointment timetable

Closing date:

Monday 6th December

First interviews:

Week beginning 13th December (Zoom)

Panel interviews:

Week beginning 20th December (Zoom or, subject to government guidance, in person at our offices in Old Street -

tbc).

An international charity fighting blood cancer and providing bone marrow donation centres is hiring for an Operations Manager to provide a business-critical support function to key operations departments within the life-saving charity. This is a brand-new full-time role offering a flexible hybrid work model. The role has arisen due to growth of the organisation leading to the set up of a separate Operations and Logistics function within the Customer Service Department.

As the Operations Manager, you will lead and build the new Operations and Logistics function within the charity, line managing one logistics administrator and managing both daily operations and logistical tasks. This will include international importing, exporting, and processing of swabs and blood samples, ensuring timeliness of delivery, supplier procurement & management, service quality assurance, as well as managing a small operation stockroom and stock ordering. There is also a strategic element to improve processes while meeting quality standards, as well as reporting performance to internal customers.

You will also work closely with the Data Management and Customer Service teams to ensure that all donor data is securely collected, maintained and managed, and that enquiries are responded to in a professional and helpful manner.

You will have the following skills and experience:

* Good understanding of EU import/export procedures, and impacts of Brexit
* Experience in a similar role
* Demonstrable experience in supplier procurement, management & negotiation
* Previous involvement in Operations/Logistics improvement either as a lead or in a supporting role
* Excellent stakeholder management experience
* Forward-thinking approach when working on individual tasks/projects, with the ability to think creatively to solve problems
* Strong relationship-building and collaboration skills, with the ability to engage and bring colleagues with you when involved in projects

If this sounds like the role for you and you would like to lead and build this critical Operations and Logistics function as part of a growing charity dedicated to beating blood cancer, then we would love to hear from you. We are reviewing CVs as and when we are receiving them so if you are keen to apply, then please do so today.

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The King's Fund is an independent charitable organisation working to improve health and care in England. Their vision is that the best possible health and care is available to all.

They are now looking for an IT Operations Manager, to be responsible for the organisation’s IT infrastructure, applications, and services to meet their user requirements.  You will lead and continuously develop IT resources in accordance with the organisation’s needs, strategy and values, ensuring compliance with IT strategy, cyber security standards and prevailing legislation.

Main responsibilities

• Designs, develops and delivers a robust, efficient and professional operational IT service to stakeholders, to the agreed service levels, within the context of the IT strategy and in response to changing business needs.
• Manages the Senior IT Support & Infrastructure Analyst and the IT Infrastructure Analyst.
• Oversees the provision of the service desk and its effective operation.
• Manages the security of the Fund’s network and IT resources, maintaining the existing Cyber Essentials Plus accreditation.
• Manages resources to ensure adequate cover for both day to day workload and project delivery.
• Manages the infrastructure and services elements of the IT project pipeline and monitors on-going progress against plan to ensure delivery on time and within budget.
• Manages the provision, configuration, and deployment of hardware resources.
• Ensures the maintenance of documentation of systems, maps, procedures, user and technical information.
• Develops, communicates, and implements processes, policies and procedures to promote best practice in the use of IT services.
• Provides cover for the Head of IT in their absence.

About You-Knowledge and experience

• Experience of managing and developing people
• Experience of working in a similar role, managing networks, network security and infrastructure
• Experience securing cloud technologies (Microsoft 365 and Azure)
• Experience of working as a part of a wider, multidisciplinary team in the delivery of projects and using a project management framework
• Experience of working in a service desk environment
• Experience of providing a high-quality service and client satisfaction 

The King’s Fund  expects everyone who works there  to be committed to their values and to share their  commitment to becoming a more diverse and inclusive organisation. 

The King’s Fund is a stimulating, innovative and friendly place to work. They actively support the development of their people and are committed to being a learning organisation. Salaries are competitively pitched for the charity sector, with starting salaries  dependent upon experience, allowing room for progression, further enhanced by an occupational pension scheme and generous holiday entitlements.

As a health charity, health and wellbeing is important – they provide free flu jabs and well-person screening, on-site gym facilities, a confidential counselling service and a range of policies which support flexible working.

The location in the heart of London’s West End is another perk – just minutes away from Oxford Circus tube station with easy access to shops, parks, theatres and restaurants.

Do you have proven leadership skills, a strong work ethic and a passion for quality? We are seeking an Operations Manager with the expertise, commitment and values to make a real difference to the lives of older people with care and support needs.

We need a well-organised, professional and proactive individual to join us as Operations Manager. You will lead and manage the delivery of high quality care and support to people living in Extra Care services in Tower Hamlets and Wandsworth. You will be dedicated to the delivery of person-centred services which enable people to enjoy a good quality of life. You will be highly professional and accountable with excellent verbal and written communication skills. You will have the experience and credibility to be able to provide direction, guidance and support to our team of Registered Managers and senior staff. You will be able to develop and sustain positive and trusting relationships with local authority commissioners, partner housing providers, professionals and other agencies.

You will have experience and skills in contract management, quality assurance and performance management. You will demonstrate a commitment to re-ablement principles and be able to lead staff to provide care and support which promotes dignity, wellbeing and independence.  You will foster a warm and inclusive atmosphere in services and must promote a responsive, person-centred culture and excellent customer care.

Your busy, varied and responsible role will involve:

• Contract management and compliance
• All aspects of quality assurance and monitoring
• Driving service improvements
• Ensuring provision of varied and vibrant activities at all services
• Producing reports and collating data against KPIs
• Performance management of the Registered Managers/Senior Team
• Recruitment and selection of staff
• Disciplinary and grievance management
• Investigation and follow up of concerns, complaints and suggestions
• Assessment and allocation of new service users
• Partnership working

In order to undertake this responsible role you will need to have a relevant health or social  care qualification and to have at least 4 years supervisory/management experience in health or social care services involving the care and support of older people and adults with a range of support needs. A knowledge and understanding of dementia and common health related needs will be very helpful. In return we will support you with your on-going professional development, including practitioner and management training.

The successful applicant will be based in Tower Hamlets (6 services) and Wandsworth (1 service) and will travel across the Boroughs to provide oversight to 7 Extra Care Services. It will therefore be helpful if the applicant lives in Tower Hamlets or within easy commuting distance.

Creative Support is a nationwide not-for-profit organisation which provides high quality, person-centred support to older people and adults with a learning disability, physical disabilities and mental health needs. The support we offer is tailored to the individual, and promotes their independence and community engagement. Creative Support is an Investor in People organisation which employs a diverse team of over 400 well-supported staff in the London area to deliver excellent services. 

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

Retail Store Support and Operations Manager

REQ001527

Fixed term, 12 months

£42,000-£45,000 per year

London

35 Hours per week

The Retail Store Support and Operations Manager is a key role within Scope’s Retail and Communities team. It is responsible for ensuring our network of c.180 shops are supported to operate effectively.

The Role

The role has accountability for several areas including:

• Store support and operations. Including driving engagement and coordinating information to our shops.
• Capacity planning and overseeing the management of our suppliers and customer feedback.
• Gift Aid compliance and governance
• Internal audit and risk
• Supporting our logistics colleagues to manage their workload

About you

You will have done this type of role before and have great knowledge of retail operations and the complexities that make up an outstanding retail support function. Plus experience managing a team to get great results. You will also have excellent planning and organising skills and a very collaborative style. And be happy to role your sleeves up and get stuck in.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!

Close date: 03/01/2022

Disabled candidates

Equality and inclusion are at the heart of our mission and we are committed to creating a diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

We particularly welcome applications from disabled people, and guarantee interviews to disabled applicants who meet the minimum job criteria. Please let us know in your application if you are applying under the Guaranteed Interview Scheme.

If you would prefer an application form or need any of the job information in a different format such as large print or braille. Please contact us via our website.

Our Values - Pioneering, Courageous, Connected, Open, Fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Scope Benefits

We encourage everyone to bring their whole selves to work and embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including 35 days annual leave in Retail, 27 days plus Bank Holidays working in our Head Office, flexible working (where we can), company pension, excellent training and career development, strong colleague networks across disability, race and LGBTQ+, wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Who we are at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

Citizens Advice Southwark has a track record of delivering high-quality services from its three main offices in the borough and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

You will provide executive support to the Chief Executive and have overall management responsibility for the operational and administration functions across the Service including the management of a team of paid and voluntary staff. You will also take lead responsibility for managing premises across three locations, leading on Information Technology initiatives and compliancy with GDPR and Health & Safety regulations.

To be successful in this role you will need:

• Substantial experience of office and facilities management.

• Experience of managing office premises, including ensuring they are well-maintained, secure and safe.

• Experience of staff and/or volunteer management.

• Experience of office systems including Microsoft Windows and Office applications (Word, Excel, Access, Power-point, and Outlook).

• Experience of the development and management of ICT and the ability to identify system weaknesses and appropriately develop systems to improve office efficiency.

• A commitment and understanding to the organisation’s “Aims & Principles” and equal opportunities policies.

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing date: 9.00 AM Monday 20th December 2021

Interviews: Thursday 23rd December 2021

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Funded by London Borough of Southwark

NL Recruitment is currently looking for an Operations Specialist to work for a rapidly growing pioneering, European Science, Environmental and Animal Welfare organisation.

Working with a passionate team, you will lead on and contribute to a wide range of day-to-day business support operations. You will also:

• Support in recruitment and administration
• Organise travel, accommodation, and bookings
• Lead responses to enquiries and assist with fundraising administration

Our client is looking for a self-starter Operations Specialist who is adaptable and a quick learner. You will also have:

• Exceptional written and oral skills
• Excellent people skills
• Strong prioritisation and time management skills

Harris Hill are delighted to be working with a charity that is trying to tackle the issues of climate change and global hunger through developing sustainable farming and food technology. They are at an exciting stage in their growth and are looking for an Operations Specialist.

The successful candidate will lead on and contribute to a wide range of areas of day-to-day business support operations of the charity, including but not limited to recruitment, remote office administration, finance, internal systems such as fundraising operations, responding to enquiries, and supporting the growing team in all areas of work.
Location: Flexible we will consider applicants from anywhere in Europe. You will mainly be working remotely: from your home, or wherever you choose.

Key responsibilities
Enable the smooth running of the charity's operations through effective, intelligent and efficient problem-solving.
Lead on areas of charity's hiring process, including advertising and promoting roles, corresponding with candidates, setting up assessments, contracting, and elements of onboarding, so that candidates experience a fair, accurate, professional and thoughtful process.
Work with the Head of Operations to manage service providers and coordinate outsourced operations functions such as accounting.
Provide human resources support including staff development processes, coordinating staff surveys, sourcing training and development providers, coordinating the provision of insurance and other benefits, and finding creative solutions, processes and systems to enable the incredible team to perform to their full potential.
Organise travel, accommodation and scheduling for staff retreats, conferences, etc.
Lead the responses to enquiries, including representing the charity to external stakeholders, using the CRM system, dealing with questions, or passing them to other members of the team as needed.
Potentially help to manage the charity's payroll, finance and accounting procedures including payment of invoices and reporting to donors. Overseeing the admin and reporting from external grant-funded partners.
Potentially assist with the administration of the fundraising/development work.

Person specification
The ability to demonstrate an aptitude for the type of work outlined above, and to learn quickly. You don't necessarily need to have worked in an Operations role before. It would be an advantage to have demonstrable experience in one or more of the following: administration, operations, establishing and running processes, project management, recruitment, HR, finance, or other relevant area.

Application Deadline: 8th December 2021.We will be assessing candidates on a rolling basis, so please apply now!