Maggie's have an exciting opportunity for an Operations Coordinator to join our team at the London office to support the Operations Lead in maintaining compliance across the organisation, completing operational reporting and undertaking tasks to support the delivery of our programme activities. 

Working with the Property Team you will also use your knowledge of facilities management to support with the maintenance and mandatory requirements across multiple UK sites.

You will be involved in different operational and programme projects/tasks and demonstrate your capability to meet the challenges and adapt quickly to changing priorities. A collaborative approach and ability to develop stakeholder relationships is essential.

You will embrace change and respond appropriately to changing business needs, undertaking other duties as appropriate that may reasonably be required to support the organisation with achieving operational objectives.

You will have strong IT skills and experience of using Microsoft packages including Word, Excel, Outlook, Teams, Sharepoint, Powerpoint etc. 

Please refer to the full job description on our website.

In addition to a rewarding career, Maggie’s offer a range of staff benefits including competitive holiday entitlement, workplace pension, option to apply to continue NHS pension, sick-pay scheme, and travel and cycle loans.

Publishing Operations Editor

Central London • £25,000 - £27,000 + Benefits

The Microbiology Society is a membership charity for scientists interested in microbes, their effects and their practical uses. It is one of the largest microbiology societies in Europe with a worldwide membership based in universities, industry, hospitals, research institutes and schools.

Our principal goal is to develop, expand and strengthen the networks available to our members so that they can generate new knowledge about microbes and ensure that it is shared with other communities. The impacts from this will drive us towards a world in which the science of microbiology provides maximum benefit to society.

We are looking for a Publishing Operations Editor to join our friendly and welcoming team, who are based in Central London (currently working from home due to COVID-19 restrictions). This role will contribute to and support the Head of Digital Publishing and the Publishing Operations Manager in the delivery of all Council’s strategic objectives and particularly in relation to the Society’s long-term sustainability by increasing efficiency as well as ensuring that our central services reflect the Society’s values..

Only shortlisted candidates will be contacted.

Closing date: 14th March 2021

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter.

This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

• To ensure the effective day to day management of the family services team in accordance with the Home-Start Memorandum & Articles of Association, the Home-Start Standards & Methods of Practice, the Home-Start Agreement and Quality Assurance Standards.
• To maintain high standards of practice in supporting families within the Home-Start model
• To ensure equality of opportunity, fairness and diversity in all aspects of the scheme’s and work.
• To ensure good safeguarding practice in all aspects of the scheme’s work
• To take responsibility for providing leadership and management to the Co-ordinator, Outreach Worker and any other appropriate members of staff as identified going forward (the family services team).
• Taking responsibility for the day-to-day management of the family services team.
• Ensuring all Home-Start policies and procedures are implemented and reviewed.
• Ensuring effective administration and monitoring systems are in place.
• Ensuring that contracts or SLAs are delivered and targets are met
• Supporting the Board of Trustees and Scheme Manager in the recruitment, selection, induction, management and deployment of organisers/co-ordinators and other paid employees, as appropriate.
• Feed into Scheme Managers report to trustees
• Leading the family services team and ensuring that the Coordinator(s), Out reach Worker, student placement and volunteers receive effective supervision, direction and opportunities for development.
• Promoting the work of the scheme externally.
• Contributing to and supporting the development of the Home-Start network locally, regionally and nationally
• Maintaining an overview of all work with families supported by the family services team
• Manage own case load of supported families and volunteers, and model good practice in family support
• Receiving referrals, assessing need and allocating as appropriate .
• Ensuring support to families is of a high standard in accordance with Home-Start’s model, policies and procedures
• To undertake day-to-day designated responsibilities to safeguard and promote children’s welfare  
• Ensure the scheme maintains an effective team of volunteers to support the family services team
• Ensure the scheme’s policies and procedures are fully implemented in all aspects of work with volunteers, including their recruitment, selection, preparation, support and supervision
• Ensure that the Home-Start preparation course is delivered in full and to a high standard to all prospective volunteers
• Ensure on going training is accessed as required
• Ensuring appropriate liaison and communication with referrers and other professionals
• Networking appropriately within the community.
• Contributing to local policy and community development as appropriate

This is an exciting opportunity to join Open Age an innovative London charity working with people 50+. Established in 1993 and now celebrating almost 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own centres, community venues and now during restrictions online and by phone. From boxing to ballet, painting to photography - Open Age’s array of activities seeks to improve the physical and mental wellbeing of our members and, in doing so, aims to address the issue of loneliness and isolation among older people

The Step-down service supports older people who are being discharged from Health Services by matching them with volunteers who will support them to improve their physical activity and reconnect them with their community. The roles we are seeking to fill will recruit, train and manage the volunteers as well as maintain a close working relationship with referral health partners who will also be providing an element of the training for volunteers.  Both roles will work with the wider Open Age Team to identify further support needed for those being referred. 

This role is for:

We are looking for two people to deliver the service and be part of the Open Age Team:

Senior Project Coordinator: (28hrs pw) Salary range: £28,000 – £30,000 pro rata

The successful applicant will have experience of recruiting, training and supporting volunteers and delivering a successful project or service.  You will have an interest in motivational approaches to engaging people in their own wellbeing and strong interest in supporting volunteers to gain new skills.  The post holder will be expected to set up, develop and manage the project to deliver excellent outcomes.

Application Deadline: Sunday 21st March 2021

Interviews: 29/30th March 2021

Please apply with CV and covering letter outlining your interest and suitability for the role.

About the Role

Population Matters has reached an exciting point in its development and is looking for a part-time Supporter Services and Fundraising Database Coordinator to help with the smooth running of our growing organisation. This is a varied and interesting role in a small and friendly team, where everyone’s contribution matters.  Reporting to the Head of Supporter Services, you will be responsible for maintaining accurate and up-to-date records in CiviCRM, our open source donor management system, to support Population Matter’s Fundraising Strategy, our stakeholder engagement activities and the donor journey.

About You

Population Matters works as a virtual team with no central office, so this role is home-based, with occasional (expenses paid) travel to London. You will be a self-starter - being able to work on your own initiative and virtually is a key part of this role.  You will have previous experience of working with donor management/customer relationship databases and be able to work accurately to deadlines with minimal supervision. You will also be able to provide sound advice and reporting to senior management and staff, build effective working relationships with a range of stakeholders and be able to maintain confidentiality at all times.

About Us

Population Matters (PM) is a UK-based charity working globally to achieve a sustainable future for people and planet. 

Our Vision is a future in which a stable human population co-exists in harmony with nature and prospers on a healthy planet, to the benefit of all.

Our Mission is to drive positive, large-scale action through fostering choices that help achieve a sustainable human population and regenerate our environment. 

Our Approach is to campaign, inform, lobby, undertake research and do all we can to encourage an open, fair-minded and constructive debate about population. We promote positive, practical, ethical solutions – encouraging smaller families, inspiring people to consume sustainably, with the aim of enabling everyone to enjoy a decent quality of life whilst respecting and sustaining the natural ecosystems upon which all life on earth depends.

We believe everyone should have the freedom and ability to choose a smaller family.  We support human rights, women’s empowerment and global justice.

The Application Process

Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.

Please apply via CharityJobs with a CV and covering letter (no more than 500 words) outlining how you meet the requirements in the attached job description and person specification, and telling us about what you will bring to the role.

The deadline for applications is midday on Sunday 21st March 2021. Interviews will be held in from 24th March 2021. 

We’re sorry but due to our size it may not be possible to respond to every application.  If you have not heard from us by 24th March 2021 you should assume that, on this occasion, your application has been unsuccessful.  Thank you for your interest in Population Matters.

We are a leading family support charity, dedicated to working with families with young children who are experiencing difficulties in 3 boroughs – Westminster, Kensington and Chelsea, and Hammersmith and Fulham. We offer a unique service, training volunteers and matching them to families to provide weekly practical and emotional support in their homes. Our approach is flexible to take account of family and volunteers’ different needs, with the aim of encouraging families’ strengths, increasing their confidence and improving their wellbeing and life outcomes.

We are excited to recruit a full-time experienced Coordinator in a new, dual role. If you are passionate about making a difference for children and families, then you’ll certainly enjoy bringing your skills to part of a small, friendly, enthusiastic staff team, assessing the needs of families; matching them with appropriate volunteers; training and supervising volunteers; liaising with referrers and local partners; and exploring funding opportunities and reporting to funders. You will manage your own caseload of families with a variety of needs, whilst also playing a vital role in strengthening our communications, promoting and sharing the transformational work of Home-Start to our varied audiences.

Essential requirements:

• Knowledge and understanding of the needs of children and families, and experience of supporting families
• Excellent interpersonal skills and ability to communicate effectively via different mediums
• Good knowledge and experience of social media platforms (Instagram, Twitter, LinkedIn)
• Experience of planning, implementing and evaluating projects
• Knowledge of safeguarding, and the ability to support, motivate and supervise volunteers
• A positive team player with commitment to anti-discriminatory practice, and the ability to work using your own initiative

This is a new role with a contract for 12 months, however there is a possibility for extension.

Part time – 28 hours per week, flexible
£31,000 - £34,000 pro rata, per annum
Fixed term – March to August 2021 (possible option to extend another 3 months)
Immediate start

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

UNICEF UK is embarking on an ambitious finance transformation project, focused on transforming our financial management technology, business processes and data structures. This is a rare opportunity for a Senior Project Coordinator to support this critical work.

As Senior Project Coordinator, you will assist an external Project Manager in day-to-day task management for the project team and you will play an essential role in ensuring the right people are in the right place at the right time, with all they need for quick action and decision making.

To succeed, you will have experience of coordinating complex full-service delivery life cycle projects.  You will have experience of coordinating technology-led business transformation or implementation projects.  You will excel at working with large, diverse, and remote project teams, proactively problem solving and resolving issues like conflicting priorities and time allocation.

Act now and visit our website, via the link to apply online.

Closing date: 5pm, Thursday 11 March 2021.

Interview date: Monday, 22 or Tuesday, 23 March 2021 via video conferencing.

We are normally based on the Queen Elizabeth Olympic Park in Stratford, East London but while our office is closed, this role will work from home or from wherever makes you happy.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Are you able to provide excellent support to a range of Board, Committee and Senior Staff meetings?  Do you understand the importance of confidentiality whilst taking minutes as well as being able to build strong working relationships with staff at all levels? 

At the University of Manchester Students’ Union we’re looking for just such a person to join us as our Governance Coordinator.  You will be providing detail focused support and help to our Trustees as well as Senior Staff in the Students’ Union, and with eight of our Trustees being students who have been elected by their peers each year, no two years are the same.

So if you think you have what it takes; adaptable, methodical, and with a keen eye for detail then take a look at our Job Pack for more information about the role.

Fundraising Operations Manager
Location: King’s Cross, London
Salary: circa £35,00 per annum
Contract: Permanent, full time

Art Fund is the national fundraising charity for art. We believe that art can make you see, think and feel differently, and through our work we help make art more accessible to as many visitors as possible, wherever they are.

We give grants to help museums and galleries acquire works of art for their collections, share them with wide audiences, and support the training and professional development of curators. We are supported by our growing membership of 159,000 through the National Art Pass, as well as the generosity of many trusts, foundations and other individuals.

This newly created role will empower our fundraisers to get the most of our existing tech systems and software while also contributing to an enhanced donor experience. The successful candidate will be motivated by improving processes and reporting to contribute to more effective operational performance. You will have experience of working with Microsoft Dynamics within a fundraising or client focussed operation and a strong understanding of how to engage with colleagues in tech and digital services around user needs and business owner priorities.

The role's location will be our King Cross office (2 Granary Square, London N1C 4BH), with all staff currently working remotely, as will the successful candidate initially. However, once we are back in the office, there would be a reasonable expectation to work from the office, as regularly as everyone else.

Closing date: 18th March 2021

For more information:
Please download the Job Description included below and click the apply button to attach your CV, it will be sent automatically to us. 

Thank you for your interest in Art Fund. We will review your application and will contact you if you have been selected for interview.

We receive an overwhelming number of responses to our posts and unfortunately, are unable to reply individually to every applicant or provide feedback.

No agencies please. 

Are you self-motivated and highly organised with excellent communication skills? Do you want to join an organisation that makes a difference? If so, we would love to hear from you.

Family Action is a charity that transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with over 60,000 families a year in around 160 community based services, as well as supporting thousands more through our national programmes and our grants programmes.

Rapidly expanding in response to increased demand, you will join Family Action’s FOOD (Food On Our Doorstep) programme at a time when it is more essential than ever. You will be an essential part of delivering FOOD Club’s mission to:

• Provide regular access to a sustainable supply of food to people at risk of food insecurity
• Encourage families to access local support services and be signposted to other agencies
• Increase disposable income for local families to improve their life chances and wellbeing
• Reduce the amount of food being sent to landfill in the UK by utilising surplus food

As FOOD Club Coordinator you will oversee all aspects of the day-to-day running of the Cardiff Club, in consultation with the Regional FOOD Club Coordinator. You will maintain a high standard of service delivery and ensure that targets are met, supporting as many families as possible.

You will have supervisory oversight including budget monitoring and stock control. You will be a motivational leader, recruiting staff & volunteers and supporting them with induction, training, supervision and annual appraisals. Analysing data, you will report on KPIs including uptake and service user income, and continually measure the positive financial impact for families.

You will have previous experience in at least one of the following environments: retail, health & safety, environmental health, education and/or work with families, with demonstrable experience motivating and developing a staff team to deliver targets.

A Welsh translation is available. 

Family Action is forward looking, ambitious and has a commitment to continuous improvement.  We are a people focused, can-do organisation that strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

In return we can offer you flexible working, generous leave entitlements, a group personal pension scheme, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we’ll invest in your professional development with on-going quality training and career development opportunities. You’ll have the chance to work for a dynamic and high-performing service that makes a difference, and join an established, innovative organisation that values your opinion and encourages learning.

Family Action welcomes applications for all sections of the community.

For an application pack and further information, including the benefits we offer, please visit our current vacancies page. 

Closing date: 10th March 2021, 9am

Ydych chi'n berson hunangymhellol a thra threfnus, gyda sgiliau cyfathrebu ardderchog? Ydych chi eisiau ymuno â sefydliad sy'n gwneud gwahaniaeth? Os felly, byddem wrth ein bodd yn clywed gennych.

Mae Family Action yn elusen sy'n gweddnewid bywydau drwy ddarparu cymorth ariannol, ymarferol ac emosiynol i'r rhai hynny sy'n dioddef tlodi, anfantais ac ynysigrwydd cymdeithasol. Rydym wedi bod yn adeiladu teuluoedd cryfach ers 1869, a heddiw rydym yn gweithio gyda dros 60,000 o deuluoedd bob blwyddyn mewn tua 160 o wasanaethau yn y gymuned, ynghyd â chefnogi miloedd yn fwy drwy ein rhaglenni cenedlaethol a'n rhaglenni grantiau.

Gan ei bod yn ehangu'n gyflym mewn ymateb i'r cynnydd mewn galw, byddwch yn ymuno â rhaglen FOOD (Food On Our Doorstep – Bwyd Wrth Y Drws) Family Action ar adeg pan fod hon yn fwy hanfodol nag erioed. Byddwch yn rhan hanfodol o gyflawni cenhadaeth y Clybiau FOOD, sef:

• Darparu mynediad rheolaidd at gyflenwad cynaliadwy o fwyd i bobl sydd mewn perygl o ansicrwydd bwyd
• Annog teuluoedd i gyrchu gwasanaethau cymorth lleol ac i gael eu cyfeirio at asiantaethau eraill
• Cynyddu’r incwm gwario i deuluoedd lleol i wella’u cyfleoedd bywyd a'u lles
• Lleihau faint o fwyd sy'n cael ei anfon i safleoedd tirlenwi yn y DU drwy ddefnyddio bwyd dros ben

Fel Cydlynydd y Clybiau FOOD byddwch yn arolygu pob agwedd ar redeg Clybiau Caerdydd o ddydd i ddydd, gan ymgynghori â Chydlynydd Rhanbarthol y Clybiau FOOD. Byddwch yn cynnal safon uchel wrth gyflenwi gwasanaethau ac yn sicrhau bod targedau'n cael eu cyrraedd, gan gefnogi cymaint o deuluoedd â phosibl.

Bydd gennych oruchwyliaeth arolygu yn cynnwys monitro cyllidebau a rheoli stoc. Byddwch yn arweinydd symbylol, yn recriwtio staff a gwirfoddolwyr ac yn eu cefnogi drwy sesiynau sefydlu, hyfforddiant, goruchwyliaeth a gwerthusiadau blynyddol. Gan ddadansoddi data, byddwch yn adrodd ar Ddangosyddion Perfformiad Allweddol, yn cynnwys nifer y defnyddwyr ac incwm y defnyddwyr gwasanaethau, ac yn mynd ati'n barhaus i fesur yr effaith ariannol cadarnhaol ar deuluoedd.

Bydd gennych brofiad blaenorol yn un o leiaf o'r amgylcheddau canlynol: adwerthu, iechyd a diogelwch, iechyd amgylcheddol, addysg a/neu weithio gyda theuluoedd, gyda phrofiad dangosadwy o symbylu a datblygu tîm o staff i gyflawni targedau.

Mae Family Action yn flaengar, yn uchelgeisiol, ac mae’n ymrwymedig i wella'n barhaus.  Rydym yn sefydliad ‘gallu gwneud’ sy'n canolbwyntio ar bobl ac sy'n ymdrechu i gyflawni rhagoriaeth ym mhob peth a wnawn ac yn dangos parch y naill i'r llall wrth weithredu. Os ydych yn rhannu'r gwerthoedd a'r ymddygiadau hyn, ac mae gennych y sgiliau angenrheidiol, edrychwn ymlaen at glywed gennych. 

Yn gyfnewid, gallwn gynnig gweithio hyblyg, hawl i wyliau hael, cynllun pensiwn personol grŵp, talebau gofal llygaid, cynllun beicio i'r gwaith a buddiannau rhagorol eraill. Mae gennym gynnig lles ardderchog a byddwn yn buddsoddi yn eich datblygiad proffesiynol drwy hyfforddiant parhaus o safon a chyfleoedd datblygu gyrfa. Byddwch yn cael cyfle i weithio mewn gwasanaeth dynamig, uchel ei berfformiad, sy'n gwneud gwahaniaeth, ac yn ymuno â mudiad arloesol sefydledig sy'n gwerthfawrogi eich barn ac yn annog dysgu.

Mae Family Action yn croesawu ceisiadau gan bob adran o'r gymuned.

About the role

The Independence at Home Manager is a senior role within Age UK Lancashire, and the Operations Team, reporting to the Operations Director and deputising for them where required. You will lead a team responsible for delivering a number of income streams including services contracted by the Local Authority and NHS. 

This role provides an outstanding opportunity to work for a Charity where our mission is to Deliver Outstanding, Responsive & Inclusive Services & Solutions

As a Senior Operational Delivery Manager you will be responsible for:

• Leading the delivery and development of contracted, grant funded and customer purchased services
• Engaging with relevant external and internal colleagues to ensure that the quality of services are continuously improved and are value for money
• Reporting to the Operations Director and supporting them to design, develop and deliver the Operation’s strategy 
• Leading delivery teams to achieve optimum performance
• Key stakeholder management

About you

Some of the key skills and experience you'll bring:

• Experience of working in the Charity/Third Sector, or related field.
• Extensive experience of Operational Performance and Reporting
• Strong leadership and people management skills, with experience of having improved team performance
• Very strong operational and data analytical capability and organisational skills, adherence to policy and procedures and ability to establish new business processes as they arise
• Strong leadership and people management skills, with experience of having improved team performance
• Experience of managing NHS/Local authority contracts or working within a similar sector
• Recent track record of service improvement

Next Steps

For an informal discussion about the role please contact Donna Studholme, Operations Director, details can be found in the job pack on our website:

The full job pack can be downloaded from our website, we do not accept CV's.

Closing date:             22nd February 2021

Interviews:                 TBC

The nature of the post will require travel across the area.  A full driving licence, appropriate insurance cover and use of a car are essential. 

DBS: This post is eligible for an enhanced DBS check and all the associated costs will be met by the employee. The cost for the DBS check is £40 plus an additional administration charge of £5.50 totalling £45.50. This amount will be deducted from an employees first salary with Age UK Lancashire.

Team Up is looking for a dynamic intern to support our programme team and get the most out of our systems to enable our inspirational volunteer tutors to transform the life chances of pupils from disadvantaged backgrounds.  This is an exciting internship working for Team Up supported by the Jack Petchey Internship Programme which means the postholder will be required to take part in the Jack Petchey Internship development programme and the mentoring programme. 

Terms & Conditions

• Salary: £21,157.50 per annum (London Living Wage)

• Start Date: April 2021

• Working hours: Full time role c. 37.5 hours per week

• Contract length: 12 month internship

• 25 days holiday per year, to be agreed with line manager

• Reporting to: Head of Programmes

About Team Up

Team Up works to reduce the widening attainment gap in education by helping underachieving disadvantaged pupils double their expected progress and improve their future prospects. We do this through inspirational volunteer tutors, with the support of qualified teachers.

We deliver free online and in-person small group tuition in maths and English to over 1,000 disadvantaged pupils in London and the South East each year.  We have ambitions to expand programme delivery further into Essex in 2021/22.

We offer enrichment programmes to pupils who we tutor  to raise their commitment to their tuition subjects and increase aspirations for further education or new career ideas.  Enrichment programmes consist of interactive workshops, including STEM subjects and career based Q&A’s, at top universities and employer workplaces.

Alongside our delivery team of qualified teachers, we train over 300 volunteer tutors (mainly in full time education, aged 17-21 years old) who value the meaningful volunteer experience we offer them for their future careers.  Each tutor is placed on our Rising Leaders programme where Team Up commits to provide a professional mentor to those who want one, a reference and career workshops and seminars as well as tutors being able to achieve a certified qualification with SSAT (Schools, Students and Teachers Network).

About the role

This is a demanding and exciting role for a multi-skilled individual looking to gain experience in a charity with an impactful programme and committed volunteer base.

This is a crucial role with an overview of our systems and processes,  supporting our Head of Programmes with programme delivery in understanding how to make data work for our cause. 

In this role you will be responsible for coordinating specific elements of our delivery programme including support work on our new virtual classrooms software, understanding the context in which our Head of Programmes monitors her team, our growing number of pupils and tutor performance through data and the systems around this data collection.  You’ll coordinate events as part of our Rising Leaders Programme to our volunteer tutor base which will give you an opportunity to build relationships with our alumni and communicate with them on a regular basis.  Three times a year, leading up to the start of a new term, our tutor recruitment team will need extra help and you will be able to understand the process of engaging with volunteers and onboarding them as Team Up tutors. 

When required, it’s essential this role, like all Team Up roles, join in carrying out administrative tasks to enable the charity to run effectively. 

We aim to give you a balance between detailed and structured work and an overview of our organisation with strong transferable skills to strengthen your CV for your future.

Team Up is seeking someone with ambition, high expectations and attention to detail, keen to develop themselves in an environment that rewards entrepreneurship and accountability for results. If you are committed to making a difference to young people and to your own development, this is the role for you.  We believe in supporting and teaching our pupils whilst developing our tutors and team.

You will be joining a small team of staff in a fun and friendly environment where we work hard for the mission and for each other. We look forward to welcoming you on board.

The responsibilities below are a comprehensive view of the available role but we have a clear plan of induction, training, learning, developing and reviewing over the 12 months with support from the line manager and Senior Management Team.

Responsibilities

Virtual Classroom (Vedamo system)

• Creating tutor accounts and virtual classrooms for each tuition group at the start of each term, including adding tutors to the Vedamo system

• Be a Vedamo trouble-shooter during tutoring sessions so if tutors or pupils are struggling to get on to Vedamo or upload lesson resources etc. you are able to support with these technical issues

Data Collection (Salesforce system)

• Monitor and chase up tutor’s weekly PRR (Performance Review Report) to be completed in Salesforce

• Working with our Head of Programmes and Fundraiser to understand the data required for our fundraising reports to donors and using Salesforce to create the relevant impact data reports.  Developing an understanding of how Team Up uses impact data in different areas of our organisation and for different stakeholders and learning to interrogate our database for this data.

• Supporting our Head of Programmes by using our systems for weekly monitoring data and understanding what this represents and how we use this information internally. 

Volunteer Tutors: Rising Leaders Programme

• Monitor and complete SSAT awarding for tutors

• Organising and administration of tutor development events, liaising with speakers, venues (if in person) and sending invitations

• Coordinating our mentoring programme for volunteers, where suitable career mentors are matched with volunteers to help support their own development

Tuition and Enrichment Programme Support

• Prepare and check appendices for mid and end of programme reports, this will entail working with the programmes managers to understand the needs of each school partner report

• Audit how much pupil data schools have given us and chase gaps

• Building your knowledge so you can analyse previous term’s impact data, which will be used to make recommendations for programme development going forward

• As we move online, we require many more tutors to support our online programmes, support us in managing the ongoing tasks of tutors unable to attend sessions (e.g. due to illness) and helping in coordinating cover at short notice with our delivery team

• Supporting tutor recruitment processes (at busy times) with organising tutor interviews and assisting with completing DBS checks for volunteers

Communications & Marketing

• Planning and monitoring collection of content for future impact report e.g. pupil and tutor case studies, school testimonials, photos of sessions and quarterly newsletter, this will be with the support of our Senior Management Team

• Assisting with the wider branding of the charity, including updating the website and maintaining social media channels

• Maintaining regular contact with volunteer tutor alumni

Administration

• Submitting the travel expenses of volunteers on our finance system,Xero, which is widely used in the charity sector

• Entering and updating/uploading data on the charity’s online database system, including work on Salesforce and Google Drive

• Assisting with any ad hoc administrative tasks to support tuition, enrichment and the Rising Leaders programme delivery

• Any other reasonable requests made by line manager

Key Skills and Attributes

Essential

• Excellent organisational and strong interpersonal skills

• Desire to own and manage responsibility for achieving organisational goals

• Confidence working with external stakeholders and young people

• An interest in marketing and communications

• Experience working in a team to solve problems

• Interest in collecting and using data to drive results

• Enthusiastic and curious about a youth charity organisation

Desirable

• Experience organising and delivering projects and events

• Experience in forming or maintaining relationships with stakeholders

• Experience of monitoring and evaluating performance data

• Experience of using and maintaining a database system

Application process

If you would like to apply for the role, please apply with a cover letter explaining how you feel you fit the requirements of the role, along with your CV.

Interviews will begin on the week commencing 22nd March 2021 with the final interviews held on Friday 26th March 2021.  Please indicate in your covering letter if this date is unsuitable so we can arrange an alternate interview date in advance.

DataKind UK exists to transform the impact of social change organisations - charities, social enterprises, grantmakers, public sector bodies - through data science capacity building, for the benefit of the people of the UK and other parts of the world. We want a future in which these organisations are making full, responsible use of data science to increase their impact. 

Why? We believe social change organisations make a massive difference to our society, particularly the most vulnerable people and communities. Yet most are not making full use of data and data science to fulfil their missions. We believe that to not do this actively reinforces patterns of inequality and disadvantage in the UK and elsewhere. 

We need a Team Coordinator to join the team to provide critical administrative and logistical support across all of DataKind’s programmes of work. The post will contribute both capacity and skills to the team at DataKind – particularly offering support around managing DataKind UK’s volunteer community of data scientists and building the internal operational processes of the organisation.

The Team Coordinator will also provide a comprehensive PA service to the Executive Director, including diary management, planning meetings, and providing general administrative support. The role will also include liaising with key contacts and stakeholders on behalf of the Executive Director and providing the secretariat function to the Board of Trustees.

We’re looking for an organised and confident administrator with excellent written and verbal communication skills and exceptional attention to detail. Our ideal candidate would be happy working autonomously and have experience of supporting a busy and fast-paced team managing multiple different work streams. We are looking for someone who will anticipate need and suggest solutions to logistical challenges. You’ll need to be helpful and enthusiastic in your approach to work, flexible and people oriented.

The full job description and details on how to apply can be found attached.

Service User Engagement Coordinator

Contract: Permanent, Part-Time

Hours: 28 per week

Location: London

Salary: Grade 12, £28,793 pro rata per annum (actual salary: £23, 034)

Closing date: 21 March 2021

Expected date of interviews: W/C 29 March 2021

We have an exciting opportunity for a Service User Engagement Co-ordinator to join the Survivor Empowerment Directorate. You will be responsible for facilitating and increasing service user participation and will support the development and delivery of a strategic approach to service user engagement nationally so that it becomes an integral part of the whole organisation. This pivotal role will be working with service users and staff to develop service user insight to drive service and other reforms . It will also contribute to the development and rollout of co-delivered services in line with empowerment philosophies built into Freedom from Torture’s evolving rehabilitation model.

In addition, you will lead the development of peer support activities for service users who have been discharged from therapy but wish to have ongoing support from other survivors as part of their continued social reconnection towards ‘full inclusion and participation in society’.

The successful candidate will possess facilitation skills in order to facilitate and moderate large groups with diverse needs. Good communication skills and the ability to build relationships is also essential. Ideally you will have excellent knowledge of Microsoft Office, Internet Research and Social Media.

 It is desirable for you to have lived experience of torture and/or asylum system.

In return, we offer a competitive package, with a generous 30 day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution)

To view the Job Description and Person Specification, please click the link provided.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory Enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an Equal Opportunities Employer.

We reserve the right to close the vacancy early if we receive a high volume of applications.