Operations Support Coordinator Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting a Project Coordinator to oversee the delivery and development of a flagship Community Wellbeing Project, which operates in partnership with Brent Council. The project is a Community Hub hosted in a community space in Stonebridge (not in Sufra’s existing premises). Members of the project can access a Community Shop, a Community Café and Kitchen, and holistic support in the form of Advice casework and workshops. The objective of the project is to deliver food aid alongside wraparound holistic support in way that improves the financial, physical and mental wellbeing of its members, who are struggling with the cost of living.
This collaborative project has been made possible due to the support of multiple partners and has already proven highly successful. It is likely to form the basis of a new model of support for people experiencing vulnerabilities that will be replicated across Brent and possibly elsewhere in London.
The Project Coordinator will oversee the delivery of the project, ensuring both the shop and the café operate effectively and in accordance with agreed standards and procedures. The successful candidate will help shape the project in the months ahead, whilst supporting guests, collecting data, and monitoring and evaluating the project. The ideal candidate will have experience working in a busy and varied environment, managing multiple priorities at the same time. They will have experience in a customer-facing role, dealing with the general public and managing volunteers. It would be beneficial for the post holder to have experience supporting vulnerable people with complex needs from a wide variety of backgrounds. The successful candidate will be the first point of contact for members that sign onto the pilot project, and will be representing the organisation to external partners. We would encourage applications from local residents, with knowledge of the London Borough of Brent.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work evenings or weekends when required. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries.
1. A CV and Covering Letter (no more than 2 sides).
2. A completed Equal Opportunities Form, which can be found here. (bit.ly/EqOpForm)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're looking for an ACTIVITIES COORDINATOR for our care home in Dorking, Surrey. This role would suit someone with an upbeat personality and a genuine interest in supporting others.
Working 20-25 hours a week (negotiable) the role will also involve occasional travel (mileage paid).
Description Support with creating, planning and delivering activities, outings, and events. Reporting to the Wellbeing Manager.
Experience/qualifications Must be a car driver and hold a UK driving licence. No previous experience required as an Activity Coordinator but must be willing to learn and have a bubbly, friendly personality.
Working hours - 20-25 hours a week negotiable. The shifts are 9am-5pm Monday to Friday with occasional, weekend ad hoc hours to support events in the care home.
Benefits
- £12.90 per hour Mon-Fri with £2 per hour uplift for any weekend hours worked
- Fully funded training
- Pension scheme (AWVS contribute 5% monthly towards your pension)
- Free on-site parking
- 2 x death in service cover, based on annual salary
- Career development
We are seeking caring people who are looking for more connection with their work, who would like to develop their skills.
The Abbeyfield Wey Valley Society is a charity offering excellent care for older people.
The role will be offered subject to a successful DBS check, right to work check* and receipt of two, satisfactory references.
*Please note that we are unable to offer sponsorship to work in the UK.
The client requests no contact from agencies or media sales.
Join the UK’s biggest charity supporting kinship families.
With the recent publication of the first national Kinship Care Strategy, this is an exciting time to join our growing and impact driven charity. Importantly, you’ll be committed to our mission to improve recognition and support for kinship families, and you’ll be ready to support our dynamic team seeking to create a system that works for kinship families so they are more able to find the support they need, when they need it.
Kinship is seeking to recruit an experienced individual to provide a range of coordination and administrative support to our development team as part of Kinship Carer Training and Support Service, funded by the Department for Education.
What you'll be doing:
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Supporting the Development team to engage Local Authorities and other strategic partners in Kinship’s work
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Using our CRM database – Salesforce – to collect and manage data, analyse the effectiveness of work, identify trends, and support work planning
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Generating regular reports for internal use and external partners demonstrating the reach and impact of our work
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Liaising with local authorities and other strategic partners regarding our Kinship Carer Training and Support Service, sharing information, making connections
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Collaborating with colleagues in Development and Marketing teams to execute our communications plan for partners e.g. diarising e-mail newsletters, collating content.
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Coordinating the creation and updating of central materials and resources for partners
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Scheduling meetings, agendas, note-taking; some diary management
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Supporting colleagues to adhere to our mobilisation and project management processes for effective delivery of projects and outcomes
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Monitoring the Team Inbox, responding to enquiries and directing enquiries to relevant team members
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General administrative duties as they arise including support to the Development management team
What you’ll need to demonstrate:
Essential Requirements include:
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Excellent interpersonal and communication skills
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Excellent numeracy and literacy skills
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A proactive approach and problem-solving mindset
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Confident user of Microsoft Office – Word, Excel, Powerpoint, MS Teams
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Experience of using a customer relationship database – ideally Salesforce – to support workload planning, collate data, and create reports
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Good project management skills and ability to work across teams and coordinate work to achieve the organisation’s objectives
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Experience of working in a fast-paced environment, responding with flexibility and agility to changing and competing priorities and emerging opportunities.
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Able to work on own initiative and take responsibility for own area of work.
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Ability to apply Equalities, Diversity and Inclusion Principles in all areas of work.
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Empathetic, with an understanding of the lived experience of kinship carers and the children and young people they care for.
Desirable requirements include:
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Experience of kinship care
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Project Management experience, training and/or qualification
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Experience of working with a social care provider, charity or local authority
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a friendly, organised individual to join our small team as the Operations Officer. You will help underpin the work of Music as Therapy International, a charity which inspires, guides and champions the use of music to strengthen care around the world.
Working closely with the charity’s existing team, responsibilities will include:Project Administration, External comms, Financial Administration, Fundraising, Governance, and Team Administration.
Our Operations Officer will need to be a positive and pro-active team player, who is systematic in their approach to administration, and gives strong attention to detail. We’re looking for an excellent communicator (in written and spoken English) given the part they will play in our use of External Comms. They will have charitable mindset and a real interest in the impact of our work. Strong numeracy skills are also integral to this role.
It is a broad role with plenty of opportunities for agency, and scope to progress and specialise with experience. It would suit someone keen to immerse themselves in all aspects of working with a small charity, whether at the start of their career or following experience acquired in other sectors.
The role is office-based (at the Oval, SW9) and may be undertaken within a 4 or 5 day/week contract (negotiable).
Closing date for applications: 11th April 2024 We are working towards appointing to this role as soon as possible and so interviews will take place as applications are received.
If you have any questions prior to applying, please get in touch.
Please submit your CV and a Covering Letter answering the following two questions (max. 200-300 words per question):
1) What attracted you to the Operations Officer role at Music as Therapy International?
2) What do you think you would bring to the role, that might be different from other people?
The client requests no contact from agencies or media sales.
About the Foundation:
The Avicenna Foundation was set up in 2023 to to support outstanding young British Muslims by providing them with scholarships for their undergraduate degree. The scholarships are mainly focused on awarding scholarships in the Social Sciences and Humanities for those interested in politics, policy-making and becoming agents of positive change.
Alongside the scholarship, the Avicenna Foundation runs a development programme for the scholars to expand their skills and abilities in various areas like leadership, communication and collaboration.
The Foundation has developed immensely in the first year with the launch of the charity; onboarding of it’s first cohort of 30 scholars and the development of a leadership programme. It now needs propelling into the next stage as the charity develops to ensure a robust charity structure and programme in place.
Key Responsibilities:
Operations:
- Manage the day-to-day operations of the charity, and manage changes required within programmes and activities as a result of changing external landscapes or contexts.
- Implement strategies for advertising the scholarships, receiving and reviewing applications, shortlisting candidates, conducting interviews, and making final selection decisions. Some of these things are already in place and may need reviewing and enhancing.
- Work with the Scholar Development Coordinator to oversee the leadership development programme, provide guidance and help the programme to grow.
- Maintain regular communication with the scholars, their progress, and address any issues or concerns that may arise.
- Ensure programme objectives and outcomes align with the overall strategy and aims of the Foundation, and are realistic and achievable within timeframes and budgets.
- Organise any events, programmes necessary to the scholars.
- Use data to track progress and drive improvement; proactively manage risks; and ensure effective use of the Foundation’s resources and budgets allocated to you.
Governance:
- Provide leadership and guidance to achieve consistency of governance across all of the Foundation’s activities, from development, delivery, measurement and evaluation and reporting perspectives.
- Regular communication and updates to the board, prepare board papers and contribute to Trustee meetings as required.
- Create, maintain and ensure continued adoption of governance frameworks, policies and templates.
- Ensure implementation and maintenance of risk registers for the charity and across all programmes.
- Manage finances, budgeting, reporting, and record-keeping
- Prepare the Foundation’s annual report.
External Engagement
- Lead on strategic communications by developing and implementing an integrated public affairs and communication plan that are consistent with the goals and values of the Foundation.
- Building and cultivating exceptional diverse reciprocal partnerships across a wide range of stakeholder groups, grounded in delivering impact through collaboration.
- Work with educational partners to enhance the quality and effectiveness of the scholarship programme
- Leverage messaging and networks to positively impact the growth and reputation of the Foundation.
- Strengthen our brand reputation to maximise our impact and reach.
- Help identify, create and develop meaningful opportunities for the young people the Foundation works with.
- Establish an alumni network and support continuous professional development for alumni.
- Produce briefings and critical information for internal and external stakeholders, and review reports, submissions, and letters where appropriate.
Experience and Skills
This is not a prescriptive list, and we do not expect applicants to meet every item outlined below. We recognise that it can be hard to find the ideal balance of knowledge and skills for this role. We are open to what this balance is, so if you are stronger in one or the other area but think you could do the job please still apply, and tell us why the role is right for you.
Required
- An appreciation and understanding of the Foundation’s values and vision.
- Outstanding communication skills, both verbal and written, combined with the ability to liaise with senior stakeholders.
- Experience in successful partnership working.
- Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others.
- Good financial acumen and experience of managing and working within set budgets.
- A proactive, flexible approach, and ability to progress work independently in a fast-paced environment.
- Diplomatic approach and highly self-motivated with a positive and energetic attitude.
- Focuses on what matters most, setting priorities and adapting them where required, with the right level of communication.
- Excellent attention to detail, accuracy and organisational skills.
- Takes satisfaction in delivering work to a consistently high standard, and programmes on time and on budget.
- Communicates clearly and confidently to senior team members, and presents information effectively, at the right time, with the right level of information.
- Plans ahead, anticipates and reacts to change and project needs, and remains flexible and adaptive in the face of change.
- Experience of working to tight deadlines without close supervision.
- The ability to identify personal strengths and weaknesses, and a willingness to develop, adapt and learn
- A passion and interest in developing work streams to support the development of young people.
- A high level of digital literacy to include MS Office, G Suite, social media and other online platforms.
Advantageous
- Knowledge and experience in effective charity governance, with experience working within the charity/non-profit space.
- Understanding of the policy and campaign landscape in the UK as it relates to issues impacting students, young people and Muslim communities.
- Expertise in project/programme management with proven ability to manage complex projects, including the ability to develop and manage budgets, timelines, and resources.
- Structured thinking when working through problems, overcoming hurdles, mitigating risks and dealing with issues.
- Confidence in, and experience in, liaising with a wide range of stakeholders and project participants
- Previous work within areas of young people, local communities, or further education is a plus.
- An understanding of effective safeguarding (training can be provided, but experience an advantage)
- An undergraduate or postgraduate degree in a relevant field.
Please note that this job description is a guide to the work you will initially be required to undertake, but does not cover all of the duties the post holder may have to perform. Responsibilities will evolve over time, in discussion with the post holder.
We are seeking an enthusiatic candidate to take overall operational management and administrative responsibility for internal and external venue bookings, principally at St George's Centre and St George's Church Leeds. With support for the Events Coordinators at other venues in Leeds for which St George's Church has responsibility (currently Holy Trinity Boar Lane and St Augustine's Wrangthorn).
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
AFSG Coordinator Role Description
The Academic Forum for the Study of Gambling (AFSG) is seeking a Coordinator to support organisational sustainability, membership, and outreach activities. This is a one-year contract position with the possibility of extension. The salary available ranges between £30,000 and £40,000 depending on experience, qualifications, and time commitment. This is a part-time (between 2 and 4 days a week, to be agreed upon with the successful applicant), remote working position, and the applicant must be based somewhere in the United Kingdom.
The AFSG Coordinator will report to the AFSG Executive Committee and will work closely with Greo Evidence Insights (Greo), the organisation that provides administrative and logistical support to the AFSG. The Coordinator will work independently on the tasks outlined below and will be required to attend meetings of the AFSG to provide regular progress updates.
Responsibilities:
AFSG planning and sustainability.
The Coordinator will be responsible for:
- Developing and enacting a sustainability plan to establish the AFSG as an independent formal, registered charity, not-for-profit, or similar appropriate entity. This could include, but is not limited to the following activities:
- researching possible organisational structures including liaising with other academic societies/membership bodies to gain understanding of their operations, infrastructure, articles of incorporation and funding structures;
- proposing an organisational structure that would support AFSG sustainability goals;
- connecting with professionals and services necessary to implement a sustainability plan; and recruiting trustees (if applicable).
Network growth and promotion.
The Coordinator will be responsible for:
- promoting and raising the profile of the AFSG; developing and implementing a communications strategy to increase engagement with the AFSG;
- creating, writing, sharing, and engaging with relevant content via AFSG social media channels;
- managing (i.e., formatting, maintaining distribution list, and disseminating) an AFSG newsletter or other equivalent communication project;
- seeking opportunities to promote the AFSG and AFSG funding opportunities in appropriate locations such as academic journals or research databases; managing all membership communications;
- assessing and proposing other appropriate knowledge translation opportunities and activities for the AFSG;
- supporting other AFSG activities, projects, and initiatives that may arise, as they relate to membership relations, communications, and outreach;
- and maintaining and updating the AFSG website.
Mobilisation of funded research projects.
The Coordinator will be responsible for:
- organizing a webinar series featuring AFSG funded research presentations/webinars for AFSG members;
- supporting the organising committee of the Current Advances in Gambling Research conference series.
Qualifications
Essential qualifications.
The AFSG Coordinator must have:
- experience in one or more of the following sectors:
- mental health and wellbeing; academic research/support; professional societies or the charity sector; bid development and partnership engagement;
- excellent written and oral communication skills with the ability to network and build meaningful relationships;
- experience managing social media and webinar platforms;
- experience using basic tools to build and manage websites;
- ability to recognise, navigate, and escalate sensitive issues to the AFSG Executive Committee and Greo as appropriate.
Desirable qualifications and experience.
It would be valuable for the AFSG Coordinator have one or both of the following assets:
- experience establishing a UK registered Charity
- knowledge of the field of gambling studies
HOW TO APPLY
Please submit your cover letter and CV in one continuous pdf by an email via the button below.
The subject line of your email should be “AFSG Coordinator”.
If you require accessibility-related accommodations to participate in the recruitment process, please email the above address with “Accommodation Required” in the subject line and provide your contact information.
Applications are due by 23:59 BST on April 7, 2024. Application review and candidate interviews may be conducted on a rolling basis (e.g., prior to the application deadline).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting new role to develop a peer support group for people recently diagnosed with dementia and their family carers and to co produce a programme of activities so that they can continue to engage in stimulating activities in the community.
This role has been developed as a response to consultation on what people in Newham living with dementia want in order to live well with the disease. The successful candidate will be working with a small team of communitiy dementia support colleagues.
Please submit a cv with a covering letter telling us why you are interested in the role, and how you meet the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Data Protection Coordinator
Job Role:
The role of Data Protection Coordinator is an exciting opportunity to work collaboratively across Forces Employment Charity as part of the Compliance Team. The role will be to oversee and advise on data privacy and protection procedures. This role will utilise systems and communication with colleagues at all levels to effectively monitor, track, and report risks, incidents, and compliance.
The Data Protection Coordinator will advise on compliance with the relevant legislative requirements in the UK and Ireland, including, but not limited to, those of the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations, the Digital Economy Act, and the ePrivacy Regulations.
The Data Protection Coordinator also oversees data privacy and data protection procedures and guidance notes to ensure adherence to these policies by working collaboratively.
This is a Full-time 35 hours per week, home based role with frequent travel throughout the UK. This role is of a salary range between £30,000 - £35,000 depending on experience.
This will be a fixed term 1 year contract.
Principal Responsibilities:
- Support all projects of work from inception to ensure that data protection is addressed and embedded by default and in the design of all information processes and systems.
- Gather, maintain, and own a record of all ROPAs, DPIAs, Data Retention Schedules, Data Incidents, Subject Requests and ISAs, ensuring all are regularly updated.
- Conduct regular audits and reviews across the organisation to maintain compliance with Data Protection Regulations.
- Ensure responses to all Data Subject Requests within the required timeframe are completed.
- Investigate and manage Data Protection Incidents and Breaches, ensuring corrective actions are implemented, root cause analysis is completed, identified improvement opportunities are implemented, and reporting of incidents to interested parties, including the ICO, is completed.
- Advise on and identify data protection risks relating to all projects proposed or undertaken by the business, including but not confined to risks around supplier relationships, transfer of data to third parties and the completion of Data Protection Impact Assessments (DPIAs).
- Oversee the management and maintenance of all Data Protection related policies, guidelines, and materials.
- Liaise with the IT and Information Security teams, providing Data Protection advice and input.
- Ensure the completion and submission of the Data Security and Protection Toolkit where required.
- Assist with implementing, complying, and managing a Data Privacy Framework.
- Attend team meetings nationwide to train, advise and support colleagues with their working practices in a data privacy-first framework.
PERSONAL SPECIFICATION
Essential Competencies:
- Holds a certificate in GDPR foundations and practitioner (in date)
- Experience in a Data Protection role or significant exposure to Data Protection Processes
- In-depth understanding of General Data Protection Regulation, Data Protection Act 2018, Freedom of Information, and ePrivacy Regulations
- Good knowledge of the regulatory frameworks for service delivery in justice, employability, education, apprenticeships and social enterprise
- Experience in drafting and applying data protection principles and ensuring compliance with Data Protection regulations when preparing data sharing agreements and notices.
- Experience in responding to and managing Subject Access Requests
- Produce excellent written and verbal communication skills with substantive experience in providing supportive, concise feedback to staff and key stakeholders
- Be a self-starter with drive, ambition and investigative skills. Be aware of delicate and sensitive areas of confidentiality
- Demonstrate outstanding integrity and interpersonal skills and behaviours and confidently deal with a wide range of people
- Be able to work on your own with initiative and maturity but also able to work as a team player with a ‘can do’ attitude
- Have proficient IT skills that include Word, Excel, PowerPoint and Outlook
- Be able to travel nationwide as required to meet with key stakeholders and participate in operational team training.
Desirable Competencies:
- Experience applying data management and protection principles in justice, employability, education, apprenticeships, and social enterprise.
- Relevant Data Protection Qualification (ISEB / PDP / CIPPE / CIPM)
Security Clearance:
The successful candidate will be required to undergo an Enhanced DBS check.
To apply please submit a cover letter and CV by midnight at 12:00 AM by 11 April 2024.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job purpose: This is a generalist post that ensures positive and effective volunteer engagement, ensuring that volunteers contribute effectively to the organisation’s mission. The postholder supports and coordinates operational activities to ensure the organisation delivers its core functions.
Hours: 37.5 hours per week (will consider flexible working / 4 days per week)
Location: Remote with hybrid working style and expectation to attend regular in person team meetings, attendance at training weekends and events.
Salary: £33,056 FTE
Contract: This is a full time permanent position
Reports to: Head of Training
Matrix relationships: Volunteers, Standby team, Head of Geospatial Services, Head of Emergencies, Head of MEAL, Head of Communications, Innovation and Technical Team, Business Support Coordinator.
The Opportunity
MapAction has developed an exciting new strategy to make humanitarian response and disaster preparedness more effective. We need a dynamic, proactive individual for the role of Team Coordinator to support our volunteers who play a central role in MapAction’s work.
The postholder will work alongside our volunteer and staff team to ensure the effective support, coordination and engagement of volunteers as well as supporting training events and activities across the four pillars of MapAction’s work: emergency response, disaster preparedness, anticipatory action and training. This is a vital role, which underpins the resilience and effectiveness of our operational capability. It requires attention to detail, outstanding communication skills, a collaborative working approach and an ability to manage multiple work streams concurrently. The role also is a perfect opportunity for someone who would like to enter the humanitarian sector but does not have any experience in it yet.
About you
You are a skilled and highly motivated individual with a background either as a volunteer or in volunteer coordination or community engagement. You are a people’s person who feels comfortable working in a central, liaison role with a focus on communications. . You share our ‘can-do’ attitude, rooted in our volunteer values. You relish a challenge and like us, feel excited about the future and what we can achieve together. You want to work in a diverse organisation that impacts critical decision making in international crisis situations, is concerned about minimising its environmental impact, and cares about everyone in the team. You have a keen interest in humanitarianism and how it will change in the future. You are excited to support the work of volunteers focussed on reducing disaster risks and responding to emergencies. Be assured, you will be supported in your role as you grow.
Why MapAction?
MapAction is a leading humanitarian mapping charity delivering information services and products to enhance decision making in disasters and conflicts. In collaboration with our partners, this mapped information helps responders understand vulnerabilities and target their response effectively, contributing to saving lives and minimising suffering. We work through a team of skilled volunteer technical professionals and a small paid staff team.
We have built a strong reputation in the humanitarian sector and are a technical partner of the United Nations, Non-Government Organisations, the Red Cross, Red Crescent Movement, regional entities and national authorities. MapAction has response and standby agreements with OCHA, UNDAC, and WHO and a long term agreement that includes emergency response with partner CartONG for Unicef.
At MapAction, training and team building are at the heart of our organisational culture. We have frequent meet-ups where staff and volunteers get together for training opportunities and skill-sharing as a peer network, in areas such as: mission management, emergency preparedness, technical development and working with partners.
The humanitarian sector is evolving, and technical expertise such as geospatial services (mapping, data processing and visualisation) is becoming increasingly sought after in order to ensure continuous improvement in humanitarian response. MapAction and our partners are uniquely positioned to provide this technical expertise, to ensure the most effective coordination of humanitarian efforts.
Main Responsibilities
This role is pivotal to MapAction being operationally ready. The postholder is responsible for coordinating the recruitment, onboarding, and ongoing engagement of highly skilled, specialist volunteers (MapAction currently has approx 100 in the UK, but plans to grow this and have a more globally diverse pool of volunteers). The role is established to ensure that volunteers feel valued, have access to relevant training that enables them to contribute in a meaningful way to the organisation.
Key Responsibilities
Volunteer and Operational support
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Serve as the primary point of contact for staff seeking volunteer support. Plan, forecast and maintain records of volunteer engagement and workload.
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Serve as the primary point of contact for volunteers seeking support and information.
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Coordinate the development and implementation of recruitment strategies to attract and retain a diverse pool of volunteers, including outside of the UK.
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Establish and maintain open lines of communication with volunteers keeping them informed about organisational activities, addressing their questions, concerns, and feedback.
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Undertake training needs assessments, programme design and annual training planning (in partnership with Head of Training), training session coordination and facilitation e.g. timekeeping, icebreakers, team building exercises
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Gather feedback from volunteers to assess their experiences and identify areas for improvement.
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Maintain accurate records of volunteer information, including contact details, hours worked, and specific contributions.
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In coordination with the Monitoring and Evaluation team, develop metrics and generate reports to evaluate the impact and effectiveness of the volunteer program.
Key Competencies
Essential
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Communication Skills (Oral and Written English): Excellent verbal and written communication skills to articulate the organisation's mission, values, and volunteer opportunities. Ability to communicate clearly and effectively with diverse groups of volunteers and staff.
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Interpersonal Skills: Strong interpersonal skills to build positive relationships with volunteers, addressing their concerns, and fostering a sense of community and belonging.
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Organisational Skills: Effective organisational and multitasking abilities to manage volunteer schedules, events, and various tasks simultaneously.
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Recruitment and Outreach: Skills in recruiting and attracting volunteers through various channels, including social media, community events, and partnerships.
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Empathy and Cultural Sensitivity: Demonstrated empathy and cultural sensitivity to understand and respect the diverse backgrounds and experiences of volunteers.
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Experience in creating and using spreadsheets
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Ability to deal with ambiguity and use judgement in challenging circumstances
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Self-starter with experience of working to deadlines and demonstrable ability to use initiative, work independently, and prioritise a diverse workload effectively under pressure
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Positive team player and experience of collaborative working with ability to initiate, develop and sustain positive and productive working relationships with a wide range of people
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Good attention to detail, record keeping, analytical and reporting skills
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Strong commitment to MapAction’s mission and values
Desirable
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Training or community facilitation skills
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Experience of working with Salesforce software or willingness to learn
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Good IT skills and experience of Microsoft Office/Google applications, Confluence, Jira, Cloud Sharing
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Language skills: speakers of French, Portuguese, Arabic, Spanish and other regional languages are particularly welcome
Additional Information
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This position is hybrid with regular visits to the office, the postholder will be required to travel to support training weekends.
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Required to attend weekend team trainings (time off in lieu is provided)
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30 days holiday plus bank holidays (pro rata) with a workplace pension and also paid training opportunities to help further your career
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Must have the right to live and work in the UK; MapAction is unable to consider candidates who do not already hold appropriate permissions
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Note: this is an operational role in a small, highly specialised charity and an appreciation of, and affinity with the humanitarian purpose of the charity is essential, as well as a willingness to take up additional tasks outside of the normal role when needed
Equal Opportunities Policy
MapAction is an Equal Opportunities employer. All employees have a personal responsibility to promote and support measures designed to create a working environment which is free from harassment or discrimination on the grounds of gender, marital status, family status, age, race, religion, disability, sexual orientation, membership of the Travelers community or HIV&AIDS status.
How to apply
Please apply via our website with a CV and a covering letter to be considered for this role. The closing date for applications i 2 April 2024. This is a rolling recruitment and we will review applications frequently and proceed to interview to secure someone at an early stage so we urge you to apply early so as not to miss out. For further discussion regarding the content of this role.
The client requests no contact from agencies or media sales.
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
The primary focus of the position is to support the operational side of the organisation and the Managing Director. You’ll need to be good at multitasking and highly collaborative.
You will work closely with other department team members to facilitate support for the wider team. This role will report to the Head of Operations, whilst working closely with the Managing Director.
We will be holding a webinar on Tuesday 9th April at 7pm BST for you to find out more about the role and ask any questions you may have. The webinar will be hosted by Alison McCants, Head of Operations and Emily Brennan, Operations Coordinator. If you’re interested, please register by following the apply button which will take you to our website.
A recording of the webinar will be available within 48 hours after the end of the event.
Hours:
This is a part time position of 28 hours per week over 5 days (or some of these days) with the working pattern to be agreed with the successful candidate.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced proportionately to 22.5 hours per week, spanning Monday to Thursday (or some of these days), with no reduction in salary. This will be a temporary change to the contractual terms with the successful candidate. The appointed person must be prepared to increase their working hours to 28 hours per week if a return to a five-day working week is decided.
Who you are:
You will be someone who enjoys supporting others in an administrative role and is happy to get involved in a wide variety of people and operations-related tasks. This role will require flexibility, a keen eye for detail, and good problem solving skills.
You have the ability to handle sensitive information and will work closely with the Operations team and Managing Director to uphold and continually improve our governance & processes.
You’ll be able to work independently and as a member of a team in a fast-paced environment and be excellent at prioritisation and managing multiple tasks effectively and efficiently.
Primary Duties:
Administrative (30%)
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Supporting the Operations team with a variety of administrative tasks relating to people, systems, finance, governance, and compliance
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Organising purchasing of products, equipment and subscriptions as the team requires
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Managing the subscription renewal calendars, ensuring timely review for renewals
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Provide logistical support for whole team meetings, events and workshops, budgets and quarterly reports
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Support the order of the team drive, organising items as needed and responsible for helping maintain the UK naming conventions across the team
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Keeping track of hardware and fixed assets
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Administrative support for other departments as necessary, such as supporting logistics of departmental workshops and retreats
Team meeting and support (35%)
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Manage System user-guides, How To guides & Best Practice guides
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Monitor and manage the main organisational email inbox, triaging to other departments and handling enquiries and responses directly where possible
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Remotely host whole team meetings, Diversity Equity and Inclusion discussions, weekly reflections, and wellbeing sessions (guidance and support will be provided)
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Booking meetings and coordinating travel requirements for national and international travel
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Assisting with the daily management of operational activities
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Support Lead People Operations Coordinator as required with hiring practices, such as listing jobs externally, administration related to interviews and adding transcripts and proofreading closed captions for job webinars
Executive Assistant support (35%)
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Support the Managing Director, helping with information requests, internal and external communications, board papers, scheduling, meeting preparation, minutes, updating Asana tasks and timelines, administration and expenses
In addition:
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Attend conferences, as required
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Participate in team meetings including note-taking and facilitation
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Attend in-person workshops 2 - 3 times a year
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level
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Perform any other duties assigned by the Head of Operations and Managing Director
Key Competencies:
Team player: You value the benefits of teamwork, making your contribution confidently within the team. You are comfortable working with staff from different teams.
Multi-tasking: You have the ability to get a number of tasks completed at one time. This role requires being able to handle a multitude of different tasks, often simultaneously delivering them on time and to a high standard.
Accurate: With a keen eye for detail you are able to deliver accurate work.
Organised: You are a forward-thinker who works on your own initiative, meeting objectives and tight deadlines under pressure.
Initiative: Can work autonomously on a range of varied tasks and projects, with the ability to assess and initiate things independently. You have the ability to spot problems that others may not have noticed need solving, and take the lead without requiring support.
Nimble: You are able to thrive in a decentralised, fast-paced team environment, with the ability to learn and understand new things quickly. Given the nature of this role, you can pivot on the spot to adapt to changing priorities.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Operations Administrator salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
Role Description Office Coordinator
This is a brand new role that would suit an organised and detail oriented individual who
wishes to use these skills to support vulnerable young people across Guildford Borough.
What would I be doing?
The role of Office Coordinator is essential to the efficient and effective day-to-day work of the organisation, ensuring the team are well equipped to successfully carry out their roles and helping the organisation to support the optimum number of young people to the highest possible quality. Whilst you will have specific areas of responsibility (see below), you will also be expected to contribute towards the wider vision of Matrix Trust, as appropriate.
What do we expect from you?
You will be expected to maintain the systems and processes currently in place, supporting the
Board of Trustees, SLT and wider team to deliver their roles effectively. The post holder will be hard-working, effective at managing a large and varied workload and a team player. There are two key areas of responsibility:
1) Office and Building Support
Maintain and, where necessary improve, office systems.
Proactively ensure the building is clean, tidy and maintained to a high standard, liaising with SLT and external contractors where necessary to achieve this.
Proactively purchase and restock office, cleaning and hygiene resources, ensuring a ready supply at all times.
Proactively purchase and restock staff refreshments, ensuring a ready supply at all times.
Proactively ensure physical and digital notice boards are kept up-to-date.
Proactively ensure physical and digital team calendars are kept up-to-date.
Support the team in utilising the GSuite and printing facilities.
Act as the first point of contact for all internal and external queries, ensuring that emails, phone messages and postal enquiries are responded to promptly.
Support the Head of Operations in their role as Fire Marshall, Health and Safety Officer, and GDPR lead.
Prepare rooms for team meetings and events, as required.
Support the wider team with occasional administrative tasks, as required.
Provide occasional administrative support to the Board of Trustees and SLT, as required.
2) Human Resources Support
Utilising our HR database, maintain accurate, organised and confidential HR records.
Liaising with Line Managers, administer the annual leave and sickness process.
Liaising with the Designated Safeguarding Lead, administer the DBS process.
Support SLT by administering the recruitment and induction processes.
Support SLT by administering the team performance processes, including probations and appraisals.
Coordinate and book staff training, ensuring all regulatory requirements are met.
Person Specification Administrative Assistant
ESSENTIAL
Able to follow instructions and work well within pre-set boundaries.
Confident using own initiative and working independently.
Experience of administering office and operational systems.
Experience of administering HR processes.
Experience liaising with external contractors and organisations.
Excellent phone manner.
Highly organised and logical, with an eye for detail.
Comfortable working within a fast-paced environment, able to prioritise and respond flexibly to a mixture of needs as they arise.
Approachable and able to relate to staff, volunteers and other Matrix stakeholders in a friendly and professional manner.
A fast learner and problem solver, with a ‘can do’ attitude.
Excellent IT skills.
Educated to A Level (or equivalent), with a minimum of grade C in English and Maths GCSE.
Agrees with, and is able to support the ethos of the Matrix Trust.
DESIRABLE
Familiar with the GDPR.
Familiar with current HR practices and legislation.
Educated to degree level, preferably in a related field.
Experience of working within a charity and with a Board of Trustees.
Experience of building maintenance.
Experience of working with young people.
Familiar with GSuite.
Familiar with BreatheHR.
Comfortable developing new processes, as required.
The client requests no contact from agencies or media sales.
Home-Start Lambeth offers a unique service, recruiting, training, and supervising volunteers to support families with pre-school children on a regular basis. Our staff and volunteers provide friendship and practical help to families experiencing stress or difficulties, including poverty, post-natal depression, domestic abuse, mental ill-health, isolation, and other challenges leading to crisis.
We are advertising for a Family Coordinator to join our small, amazing charity. Working alongside our team of Family Coordinators, you will oversee the work of our home-visiting volunteers, ensuring that the support they provide to families is targeted, high quality and empowers them to reach their goals.
You will also lead the delivery of our domestic abuse work. This includes the development and delivery of the Freedom Programme; a 7-week course to help survivors of domestic abuse understand and recover from their experiences.
We are looking for a well-organised person, familiar with office systems, who can demonstrate empathy and good communication and interpersonal skills. Parenting experience, experience of working with disadvantaged families and survivors of domestic abuse would be advantageous.
This role involves significant amounts of travel around Lambeth visiting families and attending meetings. Reasonable travel expenses, other than from home to base, will be reimbursed. Please note that currently the Freedom Programme is delivered remotely via Zoom on Tuesday evenings from 7-9pm via Zoom.
For more information, please see the job description attached.
This post is subject to an enhanced DBS check.
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, disabled people and marginalised groups.
To apply, please provide a CV and cover letter outlining how you meet the requirements of the person specification. Please send this alongside a completed diversity monitoring form to the email address provided on our website.
THE ROLE: Full-time (37 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are looking to recruit a Compliance Coordinator to ensure precision and adherence to regulatory standards. In this role every detail counts towards maintaining organisational integrity and compliance assurance. You will play a crucial part in ensuring an effective and consistent delivery of compliance, repairs, maintenance and servicing of components and equipment to YMCA DownsLink Group’s properties, working closely with staff across the organisation, including internal operatives, and external contractors.
In delivering the role, you will provide continued assurance to the business, ensuring it remains compliance across the six (soon to be seven) key areas; namely gas, electric, water (hygiene), lifts (LOLER), asbestos and the imminent addition of the management of damp and mould cases.
This role reports to and supports the Health, Safety and Facilities Manager to ensure we streamline data and associated processes to improve speed and accuracy of data interrogation. You will run reports and produce key performance information at specified intervals on all aspects of compliance to provide adequate assurance to those responsible that accurate records are maintained, and appropriate evidence is retained.
In addition, you will be required to work closely with our Maintenance Administrator to ensure continuous cover is provided during absence or during particularly busy periods.
Hybrid role – mainly based at Reed House in Hove, with an expectation to work out of other locations across the YMCA DownsLink Group area when required. Working a minimum of three days at Reed House / on site and two days from home - working hours of Monday to Thursday, 9am to 5pm and Friday, 9am to 4.30pm.
ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
We are looking for someone who can demonstrate a keen eye for detail and be able to support and nurture others to come along on the compliance journey by improving behaviours and performance in this area. Whilst experience of working in compliance is not essential, previous experience in data management and process improvements will be required as a minimum, as will strong IT and interpersonal skills to ensure others remain engaged in its delivery.
You will be an effective communicator at all levels with both colleagues and external partners, with the ability to self-motivate, work using your initiative and prioritise your workload.
If you would like any further information or an informal discussion about this post, please email Should you require any assistance with our application process, please email
CLOSING DATE: 23 April 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility: If you require assistance or have questions regarding the application process, please contact us. If you require the recruitment documents in another format, please let us know. We can also post them to your preferred address.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
The Actors’ Benevolent Fund supports professional actors and stage managers in times of need, and in 2022 we spent over £1.6M on charitable support. The organisation has a bold new ambition to increase its reach and impact within the performing arts community, helping many more people and expanding the range of support to result in meaningful and sustainable change. It is an exciting time to be joining the charity, with a new Board of Trustees and the opportunity to make a real difference to a community dedicated to bringing so much meaning and inspiration to others.
We have created a Marketing & Engagement Coordinator post to help us achieve this ambition, through managing and increasing engagement with the charity’s members and other stakeholders. This includes assisting the Marketing and Engagement Manager with the planning and execution of marketing, branding and advertising strategies to better promote the ABF to all our stakeholders across all communications channels. This role also involves administering the ABF membership, including responding to enquiries and providing a positive and responsive experience of the charity. Activities include creating and monitoring engaging content for social media platforms, as well as developing the ABF’s membership processes to increase impact. There will be the opportunity to develop and implement activities to increase the ABF’s membership.
We are looking for someone with experience of digital and traditional marketing as well as customer relationship management (CRM) tools, data analysis software, HTML and graphic design applications. Importantly, you need excellent verbal and written communication skills to successfully convey the ABF’s brand, and the ability to build and maintain positive, trusted relationships with stakeholders.
This role is office-based, working two days per week at our office in central London. The closing date is Monday 22 April, with interviews due to take place on Monday 29 April.
The client requests no contact from agencies or media sales.