Programme Systems Digital Lead Jobs in London, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have experience delivering timebound Equity, Diversity and Inclusion projects?
Have you worked alongside members or volunteers previously to support them to devise and deliver progressive change initiatives?
Do you believe in the power of mentoring to improve the professional careers of everyone in society and have experience of delivering a similar project?
If you do, then join us in this new role as Inclusivity Programme Manager within our Communications Team. Alongside the interests and challenges of the role, we know that candidates also want to be enthused about the mission and values of the organisation they might be joining. IStructE is a charity and the professional body for structural engineers. We have a global membership who have designed many of the world’s iconic structures as well as many of the buildings and bridges we take almost for granted in our daily lives. Creating safer structures for the benefit of the public is at the heart of our remit and this includes environmental sustainability with structural engineers and the Institution at the heart of the impact construction has on natural resources and climate change.
We are passionate about inclusion and work hard to help those with talent, irrespective of background, to find and develop a route into the profession. Many of our members work to support the world’s most vulnerable communities, especially those living in places prone to natural hazards such as earthquakes and extreme flooding. If working as part of a staff team of about 74 people and alongside many of our members to address these issues appeals to you, then we would love to hear from you.
The Role
This is a new role which will be focused on a specific project to initially set up and support our member led Equity, Diversity and Inclusion (EDI) task group and subgroups. These task groups, with your support, will lead the direction that our EDI membership initiatives take. One of the primary core initiatives will be the delivery of a mentoring scheme for our members with an inclusivity focus.
To be shortlisted for this post, you must have:
• Excellent Project Management skills and experience
• Demonstratable knowledge of the EDI space, leading practises and ideologies
• Previous experience of working with members/volunteers including in an advisory and secretariat capacity.
• An understanding of and preferably experience of managing mentoring schemes.
Experience of working in a membership organisation or knowledge of the engineering profession would be advantageous.
What we can offer you:
• 25 days paid annual leave (rising with service) plus bank holidays and flexi leave
• A pension scheme with up to 9% employer contributions
• Life Insurance
• Private Medical Insurance
• Permanent Health Insurance
• Health Cash Plan
• Employee Assistance Programme
• Season Ticket Loan
• Cycle to Work Scheme
• Continuous Professional Development
Working Conditions:
We are based on the edge of the City of London, our office is bright, modern, and open plan. We are an inclusive and friendly workforce. We are presently operating a working model of office based and remote working and envisage operating a longer-term hybrid working model.
Additional information:
For more information including a full job description and candidate privacy policy, visit our website.
If you require any reasonable adjustments to enable you to complete your application or would like us to apply reasonable adjustments when reviewing your application, please contact us as soon as possible to discuss your needs.
Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we urge candidates to apply as soon as possible. Applications are sifted on receipt and shortlisted candidates are contacted to invite to an interview.
The Institution does not hold a visa sponsor licence, therefore, applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered.
The Institution strives to have a diverse and inclusive workforce, where we can all be ourselves. We are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation.
If you feel you have the skills, experience, and expertise we’re looking for and if this post sounds like the challenge you are seeking, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.
About Challenge Works
Challenge Works exists to design and run challenge prizes that help solve pressing societal problems that lack solutions. We shine a spotlight where it matters and incentivise people to solve these issues.
We are independent supporters of change to help communities thrive and inspire the best placed, most diverse groups of people around the world to take action.
We support the boldest and bravest ideas to become real, and seed long term change to advance society and build a better future for everyone.
Challenge Works is looking for a Programme Coordinator to join its growing team and work across several of its programmes. This role will be key to support the development and delivery of challenge prizes across a broad range of social and technology themes including: disruptive tech, environment, international development, global health and government innovation.
Our projects are usually complex with a high public profile, they have significant impact on the lives of many thousands of people, and involve working with an exciting mix of tech entrepreneurs, civil society organisations (not for profits and public interest organisations) and government bodies
We have launched prizes that include improving outcomes for Nepalese farmers, improving access to energy for refugees and the £10m Longitude Prize for antimicrobial resistance. Some of our current prizes include the EU Social Innovation Competition, the Toyota Mobility Unlimited Challenge and prizes aimed at using tech to reduce social isolation, improving access to justice and giving people control over their financial data in order to access innovative products tailored to them.
Job purpose
We are looking for a Programme Coordinator to support all aspects in the delivery of Challenge Works programmes. An enthusiastic team player with a knack for problem solving. Someone who is able to work collaboratively in a fast-paced environment, moving effortlessly from day-to-day management to supporting the team on planning and strategy. The ideal candidate will have some programme assistant experience, including experience of developing, maintaining and revising systems, budget and financial monitoring, relationship management, communications and management of social media channels.
The Role
Programme Coordination
- Work closely with Programme Managers to enable smooth day-to-day programme execution.
- Monitoring of milestones, evaluation and finance to keep check of project budgets and deadlines. Flagging action points to the Programme Manager when necessary.
- Develop, maintain and revise (as necessary) systems that will underpin the delivery of the prizes.
- Carry out procurement activities end-to-end, including development of contracts, legal documents and CRM
- Development of key documents relating to the delivery of the prizes.
- Manage internal and external meetings, including developing agendas and writing minutes.
Stakeholder Management & Teamwork
- Work with internal and external stakeholders to ensure effective delivery of the prizes.
- Day-to-day management of external relationships, from stakeholder networks to high-profile individuals and prize entrants.
Communications & Events
- Help support communications activities of various challenge prizes, for example, managing monthly newsletters, social media and updating websites.
- Help create opportunities for public engagement activities.
- Help to create events, workshops and to deliver them to a high standard.
- Work with diverse Nesta departments including financial, legal, and communications.
- Take on ad-hoc projects and tasks to support the team and its prizes as necessary.
- Occasional International travel and out of hours work.
The Person
Strong programme and client coordination
- Solid organisational, prioritisation and time management skills with the ability to coordinate multiple projects simultaneously.
- Initiative and drive, proactively identifies tasks that need to be actioned to enable effective delivery of the programme.
- Ability to coordinate and control aspects of large projects, along with general office support/administrative capacity
- Experience of working to tight deadlines, delivering high quality outputs across multiple projects and tasks.
- Good attention to detail and high standards of accuracy; a good completer finisher
- Ability to help organise and run events.
Excellent communications skills.
- Excellent written and verbal communication skills,
- Excellent interpersonal skills with the ability to work effectively with a wide range of high profile partners, clients, team members and stakeholders.
Excellent PC Skills (Microsoft Word, PowerPoint & Excel and/or Google Docs, Slides and Sheets)
What we offer
Salary: £26,500 - £38,500 (offers are expected to be made towards the bottom of the band) plus array of benefits, including private medical insurance, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more
Location: This role is based in London, Blackfriars, hybrid working arrangement with a minimum of two days in the office
Term: 2 Years, Fixed Term Contract
Hours: This is a full-time role but we offer a range of flexible working arrangements and encourage our people to take advantage of them. Many do.
Making an application
To apply for this role, please submit your application before 08.00am on Friday 17th May 2024.
Interviews will take place w/c 27th May 2024.
At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results.
We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
About the role:
The SHP Somerset Cluster is based in the heart of the London’s theatre and shopping districts – the main hub is just off Drury Lane, with the other sites near Oxford Street and Tottenham Court Road. The aim of the service is to support people over the age of 18 to navigate various support needs and develop the skills required to maintain independent accommodation long term.
As a multiple disadvantage (MD) referral and move on coordinator, you will work as part of a larger support team to ensure that consideration is given to the individual experiences of multiple disadvantage when it comes to accessing and moving on from our service.
You will work with people from their first interaction with the service: at the point of referral, ensuring that all aspects of someone’s experience is considered by undertaking a trauma informed, culturally sensitive assessment and supporting your colleagues to develop their awareness of these experiences.
From here you will then support their journey through the service by working alongside other support staff to foster a culture of move on, supporting the development of holistic and realistic move on goals.
This work will be underpinned and supported through the development of a move on programme. This programme, developed and overseen by the MD Referral and Move on Coordinators in partnership with the Recovery and Opportunity Coordinators, will be not only look to develop confidence and ability to navigate social systems, but also be accredited through SHP’s AQA Registered Learning Centre.
In addition, you will carry your own caseload for people living in the step-down services to ensure that they are prepared, equipped, and confident about moving on. This may include identifying current barriers within the system that can prevent someone from moving on successfully or within their set timeframe.
About you:
- Experience of coordinating projects across multiple teams or people with varying roles to achieve successful outcomes for vulnerable people
- Knowledge and awareness of the intersection of needs in people facing multiple disadvantage & strong understanding of how the intersection & co-occurrence of these issues can make it difficult for people to engage with support or to move on from services.
- The ability to judge the appropriate response to situations that you find challenging or emotionally difficult
- The ability to work as part of a team to ensure that everyone is clear in their roles and provide peer support and guidance when needed, working through any arising conflict professionally and successfully
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Excellent administrative and IT skills including Microsoft Word, Excel, database usage and e-mail, and the ability to interrogate and extrapolate data from various sources
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 19th May at midnight
Interview date: Interviews likely to be held week commencing 27th May 24
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Cohort Programme Coordinator
- Salary: £29,755 – £31,540 dependent on experience
- Contract Type: Permanent
- Hours: Full Time (typically 9:30am-5:30pm but with flexibility)
- Location: We’re based in Elephant & Castle in central London, but this role is fully hybrid so we work remotely, though team members must be willing to travel to London periodically
- Responsible To: Co-Head of Programmes
- Application Deadline: 10am 28th May 2024
- Interview Dates: 1st interview 5th-7th June 2024, 2nd interview 17th June
Our Commitment to Equity
We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.
And if this role isn’t quite ticking all your boxes but you like the idea of working at Hatch, please add your details to our careers mailing list to be the first to hear about new opportunities in future.
We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.
Role Purpose
Picture this: You pick up the phone to speak to an entrepreneur that you worked with on a Hatch programme last year. Since you last caught up with them, their business has gone from strength to strength, accessing new funding and customers, and increasing their impact.
They tell you that the support you and the Hatch team provided – running weekly workshops, connecting them with a supportive community of other entrepreneurs, providing them with tailored support from industry experts, and introducing them to a mentor – was critical to their successes. The knowledge, skills, network and confidence that they accessed through Hatch changed the course of their business.
You know that the work you did as a Programme Coordinator – supporting a Programme Manager to design and deliver programmes of support, managing the day-to-day administration of programmes, and acting as the main point of contact for entrepreneur questions and requests – has empowered hundreds of underrepresented founders to imagine, launch and grow sustainable and impactful businesses.
If this is the kind of job you would enjoy, you should join the Hatch team as a Programme Coordinator.
Communicating with founders
- Acting as the main point of contact for entrepreneurs on a cohort, ensuring they all have the information they need to get the most out of programmes
- Communicating with founders individually and as a cohort including via phone, email, zoom
- Leading on administrative matters, including calendar invitations, permissions, photographs, and communications
Programme delivery and support
- Ensuring that workshops, events, and sessions run smoothly and deliver a great experience for everyone involved
- Providing technological support with tools including Zoom breakout rooms, Circle etc.
- Producing materials to support founders’ learning, including PDFs, slides, and spreadsheets
- Supporting the programme manager with the recruitment of founders which sometimes includes; Interviewing, shortlisting, and selection during recruitment cycles.
Working with external freelancers and volunteers
- Briefing and training skilled volunteers, experts and facilitators to ensure high-quality delivery of support sessions
- Coordinating 1:1 support for founders with skilled volunteers/experts on the programmes
- Ensuring the right contracts with founders, facilitators and expert speakers are in place
- Helping maintain our database of expert speakers, freelancers and volunteers
- Identifying and onboarding new freelancers and volunteers by networking, researching, and attending external events
- Keeping track of and processing invoices from freelancers
Monitoring and evaluation
- Gathering feedback from entrepreneurs and sharing insights and areas of improvement
- Interviewing founders and creating case studies from their written and verbal feedback
- Collaborating with the Marketing and Communications team to share stories from our founders on our social channels
Systems and Administration
- Maintaining KPI tracking system to record event attendees, feedback and learning outcomes through our work management system Monday
- Suggesting and creating improvements to systems as needed
Other
- Representing Hatch externally at speaking opportunities (optional)
- Other duties that may be required from time to time as part of a small, dynamic team
Person Specification
- Excellent time-management and organisational skills
- Strong verbal and written communication skills
- Proactive problem-solving skills
- Ability to work independently and identify potentially more effective ways of working
- A passion for supporting underrepresented founders to start and grow businesses that will have a positive impact on the world
- You have the flexibility to work some evenings and weekends to host or attend events and workshops
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for certain meetings and team days.
Our benefits include:
- Flexible working – work from home or in the office and at the times that work best for you
- 37 fully flexible holiday days (including the 8 UK bank holidays) in 2024
- 4 days per year paid time off to volunteer
- 4 wellbeing days per year
- Enhanced parental leave
- Enhanced sick pay leave
- Paid time off for dedicated learning and development opportunities
- Team Days/get togethers 3 times a year
- Access to Hatch programmes and events free of charge
- Employee Assistance Programme
- Employee pension scheme
- Salary Sacrifice Scheme
- Cycle to Work Scheme
- Eye care scheme
- Interest free loans to purchase season tickets for travel to work
To Apply
Please note we are only able to accept applications from candidates who have the right to work in the UK.
In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points:
- What excites you about Hatch as an organisation and about this role in particular?
- What do you think makes for a good learning experience for an entrepreneur?
- What would you do in this role that would really make an impact?
- Where did you first hear about this opportunity?
We are only accepting applications via the portal which is accessible on our website. Please note – we will not consider any applications unless they include a CV, cover letter and response to the points above, and/or if they have not been submitted through our application portal.
If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).
If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.
The client requests no contact from agencies or media sales.
Your first-rate understanding of orchestral repertoire and a range of contexts and markets will enable you to devise compelling programmes and concert formats in response to and driven by themes which connect classical music with the world of today and meet box office targets. You will know the importance of equality and diversity on stage in building a future for classical music, and be an active champion of creative projects which demonstrate this.
You will be sensitive to the needs of artists and composers, and experienced in working with conductors in creating programmes, whilst also maintaining in-the-round awareness of the complex jigsaw of sometimes competing priorities and restrictions into which any project has to be delivered.
Discovering new artists and musical voices will be something you are passionate about, as will be the shaping of contexts, formats and musical and cultural narratives to give artists the best chance of connecting with audiences. Your interests will extend to other musical genres, including orchestral music for film, television and games.
You will be curious about learning and education work, and non-main-stage activity, including digital and immersive projects, and will be thinking collaboratively and pro-actively about their relationship to performances on the concert stage.
You will play a key leadership role in the ongoing transformation of the organisation: ensuring the highest artistic standards based on the unique Philharmonia sound, whilst championing and developing an artistic strategy built around innovation.
As a member of the Exec Team, you will report to the Chief Executive. You will work in close partnership with the Concerts Director and team, and also have close working relationships with other members of the Exec Team, President, Vice President and the Philharmonia Orchestra Artistic Committee.
You will be a collaborative and inclusive leader who acts with integrity, and who can manage complex systems and personalities in line with Philharmonia’s vision, mission, and strategic aims.
Key information
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Contract: Permanent, full-time - part-time applications will be considered
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Location: London Office - 6 Chancel Street, London, England, SE1 0UX - with some flexibility on
remote working. Regular weekend and evening work required, as well as some international travel to
research artists and accompany the orchestra on international tours and engagements
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Reports to: Chief Executive
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Direct reports: n/a - Task management of the Executive & Programming Co-ordinator
Key responsibilities
Programming & artistic relationships
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Devise and implement the artistic strategy and programme of the Philharmonia Orchestra in close consultation with the Chief Executive, Principal Conductor and Exec Team colleagues
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Act as primary liaison to the Principal Conductor and other titled artists, discussing and agreeing programmes and projects
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Engage guest conductors and soloists for all Philharmonia own-promoted performances and engagements, including fee negotiations
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Identify and lead opportunities for commissioning and co-commissioning of new works, negotiating commission fees and contracts. Liaison with publishers
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Negotiate co-promotion deals with external partners such as Serious or Southbank Centre
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Liaise with conductors and touring partners to develop programmes for foreign touring, while
considering market and budget limitations
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Initiate and develop non-standard orchestral projects, such as film with live orchestra, cross-artform or cross-genre collaborations, and performances at non-standard venues
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Develop suitable programmes for Philharmonia Residency venues, taking both box office and logistical considerations into account
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Handle artist and conductor cancellations and identifying suitable replacements. Liaising internally with other departments over all cancellations
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Develop repertoire ideas and ensure timely registration on clash-diary, with support from Concerts Manager
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Lead on chamber music programming, including liaison with players over proposals
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Research and identify future featured artists, composers and guest conductors proactively
Internal & external communications
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Represent the artistic programming function to senior staff, promoters, agents, donors, Board members and volunteers
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Collaborate with the Learning and Engagement department to integrate the performance programme with educational projects in the planning stage, including Artist in Residence programme
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Collaborate with the Development Department on programmed-led fundraising activities
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Be in regular contact with Marketing colleagues as artistic plans consolidate and confirm. Advise on narrative and proof-read key documents
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Act as artistic liaison with external partners as required
Budgeting, rehearsal & instrumentation planning
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Work with the Concerts Director and Managers to create project and season activity budgets, accurately forecasting expenditure and advising on box office targets
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Oversee the planning of rehearsals by Concerts Managers, seeking advice from members of the orchestra as necessary
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Agree special instruments, and relevant additional fees
Principal liaison with Southbank Centre
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Lead on the day-to-day relationship with Southbank Centre, both in terms of strategy and date requests as principal point of contact
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Keep SBC colleagues updated on future artistic plans, specifically identifying future projects which may be of interest to Southbank Centre to collaborate on, on a co-promotion or engagement basis
Orchestra liaison
- Lead the Artistic Committee discussions re future plans, and ideas around conductors and soloists • Work with the Concerts Assistants and Data & Insight Manager to issue periodic conductor and soloist survey, using results to inform future programming
- Be in regular contact with key orchestral personnel over suitability of repertoire if rehearsal time is severely limited
Recordings & digital
- Lead on Philharmonia Records, developing and overseeing the recordings strategy
- Identify, and plan potential own-label recording projects
- Listen to recordings to assess suitability for release, and discussing in-house recordings with Artistic Committee
- Work with Immersive Producer on programmatic aspects of digital projects • Identify projects which could be digital first from the outset
Other
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Work with the CEO and Exec team colleagues on developing future business plan and strategies built around the Orchestra’s new mission, vision and values
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As a member of the Exec team represent the Orchestra in key operational and strategic relationships, as required
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Attend performances at Southbank Centre and at venues out of London and overseas, as required, in order to monitor artistic performance and quality
Required skills & experience
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Excellent track record of working in artistic planning or artist management (min 7-10 years)
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First-class knowledge of orchestral repertoire and artists, as well as the work of the Philharmonia
Orchestra
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Demonstrable creative programming experience at an international level
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First-rate budgeting and financial management skills
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Demonstrable entrepreneurial mindset with a successful history of creating new projects
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Current experience of development of UK and international markets for orchestras
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First-class communications, influencing, and negotiation skills – and the ability to make the case
effectively and enthusiastically
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A collaborative team player able to develop excellent working relationships across the organisation
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Flexible and positive attitude, as well as the ability to think laterally and creatively to overcome
obstacles
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High level of professionalism, self-motivation and organisation, and an ability to manage complex
issues effectively
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Ability to regularly work out of hours and travel, as required
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Diplomatic and capable of being an excellent ambassador for the Philharmonia
How to apply
Please email your CV and covering letter.
Deadline for applications: Sunday 5 May 2024. First interviews will be held on Friday 10 May 2024
Please email your CV and covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Digital Marketing Manager
Hours: 30 hours per week (4 days per week)
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London
Reporting to: Director of Brand and Digital
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key agencies and partners
Salary: £40,000 per annum (FTE pro rata for part-time)
Contract: Fixed term with the potential to extend
About Overcoming MS
Are you a digital marketing expert, looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.
Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, in order to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.
About the role
We’re recruiting for an experienced Digital Marketing Manager to steer us in the next stage of our journey. This is an exciting development of an existing role at Overcoming MS and will allow the successful candidate to make the position their own.
The Digital Marketing Manager will be responsible for delivering an innovative new digital marketing approach, through the innovation, creation and delivery of projects and activities which increase leads, donations and engagement for Overcoming MS charity.
Key Responsibilities
The Digital Marketing Manager will work across several areas, including:
1. Conversion optimisation
· Increasing our donations and data capture - to enable us to continue the dialogue and create donations from a greater percentage of those who visit our website, or interact with other digital channels.
· Working with our agency partner to optimise key landing pages and signposting for conversion.
2. User journey optimisation
· Helping people find the right content based on data optimisations so that more people find what they need and understand what else the charity could offer them. Using HotJar for insights.
· Automated email journeys - Building customer journeys to support the Program pillars to build deeper relationships with people in our community.
3. Increasing reach and traffic generation
· Testing different low-cost digital reach opportunities.
· Including paid social, referral activities, calls to action across our channels, YouTube SEO and SEM. Working with an agency to optimise journeys from Google Grant, leading to clearly articulated actions (eg donations, sign-ups, click-throughs).
4. Testing to improve results continually
· Email AB testing - Deliver AB testing to inform future email AB tests.
· Plan AB testing for email marketing projects, for the website, and other projects as needed to improve conversion rates.
5. Digital project management
· Testing new digital versions of courses and tools. Project management of website updates.
6. Campaign support
· Leading, innovating and supporting advocacy, communications and fundraising campaigns as needed to increase reach, engagement and conversions.
7. Gathering community feedback
· Continue the plan to access regular community feedback to influence Hub improvements and other digital channel improvements.
8. Supplier collaboration
· Working with our suppliers to optimise collaboration, reduce cost and increase impact.
About you
Strong digital skills
• A proven track record of managing digital products/projects/programmes which create value for end-users.
• Strong working knowledge and experience in digital solutions.
• Experience in evaluating and improving existing digital programs.
• Significant experience working with 3rd party digital providers to create solutions that work for the target audience.
• Confident in Google Analytics and Google Search Console.
• Excellent understanding of AB testing to maximise conversion rates.
• Experience in using tools like HotJar (preferred).
• Strong analysis skills.
Project management skills
• Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed.
• Expertise in using and implementing relevant project management methodologies and tools.
• Ability to proactively mitigate risks and overcome barriers to implementing solutions.
High work quality and passion for innovation
• Excellent eye for detail, works to deliver high-quality work.
• A passion for innovation, an open mind, and a willingness to learn and grow.
Strong interpersonal skills
• Excellent communication skills, energetic and passionate.
• Demonstrable track record of building lasting professional relationships.
Charity interest
• An understanding of the charity sector or an interest in charities would be a bonus.
• Knowledge of digital fundraising, digital income generation opportunities and digital conversion.
Working location
You are comfortable working remotely as part of a small team, and happy to travel occasionally to London or other central locations for meetings.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter.
In your application, please let us know:
- Your current salary and desired salary (if you are successful in getting the role)
- Your notice period
- Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all of the requirements, please apply.
No agency contact, please.
The client requests no contact from agencies or media sales.
Home based – with the ability to travel to London for monthly staff meetings and other meetings and events necessary for the role.
The Digital Products Manager is a pivotal role in ensuring SCIE delivers on our digital plan, including:
1. Managing all web content, resources and other digital assets.
2. Ensuring the SCIE website and SCIE’s digital resources communicate, educate and engage impactfully to our target audiences and customers
3. Using your extensive experience of digital delivery to ensure new impactful digital resources are designed and developed on-time and to budget.
This role sits within the Marketing and Communications team, led by the Head of Marketing and Communications, and working alongside colleagues in the wider Business Development and Marketing directorate.
About us
The Social Care Institute for Excellence (SCIE) is a national charity with a clear vision of a society where care and support maximise people’s choices, removes social inequality, and enables people to live fulfilling, safe and healthy lives. To achieve this we research, evidence, share and support the implementation of best practice. We use this evidence and experience to shape policy and outcomes, and to raise awareness of the importance of social care and social work for creating a fair and equal society. Everything we do is informed by people with experience of care and support.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
About you
We are seeking candidates with experience in managing the development, production and delivery of web content and digital products, including e-learning resources, videos, podcasts, and images, for a high traffic and information rich website.
The successful candidate will have experience of implementing a digital-first strategy which supports and refines customer-focused outputs. You will be versed in content management systems (e.g. WordPress), information architecture, and user-experience (UX) design as it pertains to effective usability and accessibility. You will have experience of the daily operation and fluid maintenance of a large website and platform that works for our audiences and supports our wider business development aims of generating interest and sales in SCIE’s products and services.
You will have experience of managing external contractors (e.g. designers, photographers, illustrators, developers, etc.) as well as using tools like Google Analytics (GA4) and Hotjar, and understanding how web statistics and user feedback collection and analysis can help us engage with our audiences better.
You will understand the digital needs of a wide range of SCIE’s stakeholders, including for example, people with visual impairments and people with learning disabilities, and how to ensure that our digital products and web content work for all audiences.
This is a fantastic opportunity for you to contribute your skills and passion within a small and highly regarded social care charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Samaritans is on a mission to make a profound impact on suicide prevention, and they need your expertise to drive their philanthropy programme to new heights. With a small yet promising portfolio of supporters and donors, they are poised for growth, fuelled by a national rise in wealth and philanthropy. Annual income is around £500K with donations typically at 5 figure values.
The ambition is to grow the programme sustainably in the long term but also ensure the target is met in 2024-25. This year will be about proactive engagement with a wide range of potential supporters, developing programme infrastructure and securing mid-value donations to build the pipeline from the ground up. In year two they hope to drive up gift volume and value.
The Senior Philanthropy Manager will line manage the Philanthropy Officer, supporting their development and fostering an overall culture of collaboration and high performance. The role will also personally cultivate and steward relationships with new and existing major donors, and work collaboratively on a programme of stewardship and cultivation events.
There is a huge amount of potential for this income stream, and with the right Senior Philanthropy Manager, the portfolio could really fly.
Key responsibilities
- Manage, develop and lead the Philanthropy Officer
- Manage a portfolio of existing donors, deepening their relationship with the charity and upscaling gifts
- Develop a healthy pipeline of new donors, managing prospects with a view to increasing gifts
- Lead the strategic planning for the major donor programme
- Develop an events programme for cultivation and stewardship of donors
Essential criteria
- Substantial experience of, and a strong track record in, major gift fundraising
- Experience of personally soliciting 5-6 figure gifts from major donors
- Experience of successfully managing end-to-end major donor relationships
- Good leadership skills with experience, or transferable experience, of line management
Expert recruitment for fundraisers and charities.
Location: Hybrid working part London Office (Islington, London) part home work (the post holder will work a minimum of 1 day per week in the office) or flexible location home working.
Salary: £38,450 per annum if London based or £35,850 per annum if home based
Hours: 35 hours per week
This is a fixed-term role for 8 months.
Please note that interviews will be scheduled as and when applications are received so please apply promptly as the vacancy will close once we have appointed a successful candidate.
Who we are looking for
We are looking for a Digital Project Manager to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the digital and marketing team.
As a digital professional with previous charity or digital agency experience, you will be at the forefront of helping to drive digital transformation, building awareness of the work we do and the life-changing impact of type 1 diabetes.
You will support the implementation of a digital programme plan to carry out the development and refresh of several digital products and platforms in line with user needs and business objectives. You will collaborate with internal stakeholders, digital agencies and platform providers to ensure that developments meet quality standards around design, usability, user experience and accessibility, ensuring excellent experiences for our audiences. You will help co-ordinate tasks and resources and track project progress, contribute to user acceptance testing and content audits and updates. You will also be a confident advocate for UX best practice and building brand awareness.
An experienced digital professional, you may have worked for a charity or digital agency before in a similar role. You will be motivated by delivering high quality digital products and will be familiar with a range of digital channels and platforms. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
You’ll have previous experience of:
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Digital project management
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Working with digital agency suppliers including developers
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Collaborating with a range of internal and external stakeholders
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Conducting user acceptance testing
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’
The client requests no contact from agencies or media sales.
Battersea is undertaking a transformational data strategy programme (known as Launchpad) aiming to transform how we collect, store and use information and data about our animals and supporters. As well as moving all of our data onto a new custom designed single system, we’re seeking to build the skills of our colleagues so that we’re ready to use our new system and make best use of the information we have to be a more data driven and insight led organisation.
This newly created role will work with key stakeholders across the charity to drive transformation and deliver the desired business outcomes and benefits relating to Launchpad, and be responsible for leading and executing the people and culture workstreams and other strategic change initiatives to support interconnected projects to achieve successful implementation and benefits realisation of this programme.
The role holder will be a great collaborator and influencer and will have the ability to work with a range of stakeholders to manage & deliver complex projects in a fast-moving environment with tight deadlines.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th May 2024
Interview date(s): 17th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Location: Flexible – remote or London hybrid
We're the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
We’re looking for a Senior Digital Engagement Manager to head up our Digital Team, taking the lead on driving forward the organisation’s digital marketing and communications. You’ll work with the Head of Marketing and Communications to develop and deliver the digital elements of the wider marketing and communications strategy, and line manage senior officers who lead the operations and development of our website, social media, email marketing and paid advertising activities.
You’ll play a lead role in maximising digital marketing opportunities, raising the profile of the organisation, communicating information, services and campaigns to new and existing supporters, and using insights and data to drive engagement and growth across the organisation. You’ll be the go-to expert for major initiatives that require digital support, from communication campaigns to change projects. You’ll also bring insights into the latest trends and developments in the digital marketing landscape.
You’ll be a digital all-rounder with enough hands-on knowledge and experience to support your operational leads, and the ability to think strategically, guiding the team and driving forward new ideas and initiatives.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages). Your cover letter should show your suitability for the role by explaining why you're applying and addressing the key points from the person specification.
If you'd like an informal chat about this role please contact Nicolette Barton, Head of Marketing and Communications.
The client requests no contact from agencies or media sales.
Digital Fundraising Lead
12 Month Maternity Cover
£50,572 - £54,618 pa
City of London and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of job:
Comic Relief is looking for a Digital Fundraising Lead to assume responsibility as the driving force behind our fundraising and engagement strategies. The Digital Fundraising/Marketing Lead is responsible for overseeing the Fundraising and Engagement strategies, planning and performance of our digital marketing channels, to deliver ambitious organisational objectives and fundraising growth targets. Comic Relief’s fundraising and public engagement is delivered primarily through it’s digital channels, and in this role you will lead the digital fundraising team and cross-organisational project teams in driving high performance across these channels, including web UX journey and optimisation, email communications and paid media campaigns to facilitate the delivery of over £18M income across Fundraising.
If you have experience in developing and executing digital marketing plans for fundraising campaigns, thrive on collaboration and enjoy working as part of multi-disciplinary project team to maximise fundraising income we’d love to hear from you.
Join us at the heart of Comic Relief's mission to create a just world, free from poverty. As Digital Fundraising Lead, you'll play a vital role in making that vision a reality. Come be a part of something special.
Key responsibilities:
· Lead the strategy setting and annual planning and budget setting for Comic Relief’s Digital Marketing & Fundraising, including building financial models, developing business cases, monitoring budgets and updating forecasts
· Manage and coach a team of digital fundraisers to execute fundraising, (acquisition and engagement), activity across our key digital channels to deliver against agreed plans and objectives across the entire Fundraising team, specifically focussed on the UK public audience: individuals and communities of individuals, including schools and workplaces
· Foster a culture of high performance and build organisational expertise through a test, learn and iterate approach where data, learning and insight is used to make informed decisions and actioned swiftly. Ensure knowledge is systematised and shared across the organisation for maximum impact
· Working as a lead within the Public Activation & Individual Giving team, work with the team and wider colleagues to ensure all digital communications our audiences receive and the digital experience they have, is appropriately targeted, designed and delivered in a way to maximise engagement and life time value
· Operate as a champion of digital innovation within the wider Fundraising team and organisation, proactively identifying, sourcing and helping to embed new technologies, ways of working and tools and approaches that drive digital marketing/fundraising performance and income generation. Where necessary, bring x-organisational project teams together to deliver digital marketing / fundraising change projects.
· Lead the management and performance management of our media agency to develop a digital media strategy that delivers against agreed KPI’s, working closely with the Paid Media Manager to continuously optimise and evaluate performance across the full suite of campaigns and always on activity plan
· Oversee the email marketing strategy, including oversight of critical email marketing tools and platforms, ensuring the effective management of audiences and messages, closely with the Senior Digital Fundraiser and Email Marketing Executive to continuously optimise and evaluate performance across the full suite of communications
· Play a lead role in working with stakeholders across the organisation to unify separate digital marketing activity (owned and earned) to ensure all Comic Relief efforts are working together to maximise effectiveness and efficiency
· Play a lead role in working with colleagues managing Comic Relief’s website and associated platforms to ensure they are optimised for User Experience and conversion to action across all agreed initiatives and activities
· Provide specific leadership in bringing the Fundraising, Technology and Data teams together to ensure our Digital Marketing and Fundraising strategies and plans are aligned with data and tech capabilities and priorities and oversee direct interventions to solve problems and mitigate risks to delivery and performance
Operate as primary point of contact with BBC Marketing specifically in relation to digital marketing strategies, including development of Red Nose Day web pages, supplying content and performance tracking
People Management
· Provide balanced, constructive feedback, undertake effective performance management to embed accountability and proactively support the professional development and growth of staff
· Proactively undertake business planning, prioritise activities and set clear and realistic objectives for the team and individuals based on capacity, expertise, and aspirations
· Maintain regular two-way communication and dialogue with staff, ensuring information is cascaded and escalated as needed
Person specification
Essential criteria
· Extensive experience of creating, implementing and optimising digital strategies and user journeys for the purposes of a sales or fundraising outcome
· Experience of delivering digital marketing activity or projects for a high-profile brand
· Experience of leading and working effectively in cross-functional digital project teams to deliver shared goals and objectives
· Proven experience of digital channel planning and performance tracking
· Experience of leading and working with a matrix of channel experts and multi-disciplined stakeholders
· Experience of budget management including setting detailed, annual and campaign planning budgets and strategies
· Analytical thinker with great communication skills that engage and inspire
· Management experience – managing and motivating a team effectively to achieve high quality outcomes
Desirable criteria
· Experience of working with CRM & associated systems to facilitate relational fundraising
· Specific experience working closely with Technology and Data teams in innovating and optimising conversion journeys, innovation and production development
· Effective relationship builder with the ability to proactively challenge and persuade senior stakeholders and partners
Perks and benefits:
· Flexible working hours
· Work from home option
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR SOLUTIONS
DECENTRALISNG & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
For more information about Start Network and what we do, please visit our website.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
JOB PURPOSE
This role will support the planning and delivery of digital projects and campaigns that aim to raise awareness of the Start Network, build engagement across membership and support the Start team to work in effective ways. The postholder will create, edit and share digital content, manage online communities and will support the planning, development, maintenance and management of digital platforms.
The post-holder will produce and edit a wide range of digital content, including written content and digital media. The post-holder will also support the day-to-day engagement of stakeholders on digital platforms, such as social media, collaboration platforms and other engagement tools. The post-holder will have a good knowledge of best practise in digital while being able to use data to evidence the effectiveness of content and campaigns.
The post-holder will also manage or support new digital developments, such as data visualisation, that will increase stakeholder engagement in our work. Working closely with stakeholders and colleagues, the post holder will support projects to ensure they meet business and audience needs and that they are delivered on time and on budget.
This role will also coordinate third party suppliers in this process.
This role will be full time, based in the UK or another country of Start Network’s operations with occasional travel required.
KEY ACCOUNTABILITIES
COMMUNITIES AND CONTENT
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Coordinate the day-to-day communications of Start Network programmes on social media channels. Take part in planning and coordination of content for all social media channels, in line with digital engagement strategy.
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Create and share multimedia content for social media and website (such as gifs, images and video) to build engagement with audiences around the world. Collaborate with Graphic Designer, Communications Officer and external agencies and freelancers in production of high quality content, in line with Start Network’s brand guidelines.
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Manage day to day interaction with online communities (including social media, internal and member communities), track engagement, respond to enquiries and generate conversation.
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Advise colleagues on how to use and manage social media and digital communities for greatest impact – Work with the Digital Manager and Communications Manager to deliver training for staff, introducing new platforms and digital tools to the team.
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To assist with the marketing and promotion of Start Network’s content across the website, newsletters and social media channels and to contribute to Start Network’s marketing strategy as required.
DIGITAL PLATFORMS AND WEBSITE
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Work together with the Digital Manager to manage the development of digital platforms, working with internal colleagues and external developers to identify and deliver a range of projects.
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Maintain website content day-to-day, publishing news and blogs, resources, events and updating landing pages. Working with teams across the organisation on updating all pages regularly.
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Make changes to the website based on data, audience, (UX) and expert research to improve accessibility, search engine optimisation (SEO) and the overall experience of our users.
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Maintain the Start Network website day-to-day, identifying bugs, escalating internally and working with the developers to deliver solutions. Provide website, social media and newsletter activity reports and statistics and evaluate them in conjunction with the Communications Officer.
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Maintain a Digital Asset Management system Canto; collating and storing photos and sourcing appropriate stock images.
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Support the day-to-day delivery of digital projects fulfilling the organisations communications and digital objectives. These might include development of maps or other data visualisation tools and microsites.
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Support effective development and use of internal platforms, Including our data management and CRM platform (Salesforce), and document management tool (Box) while maintaining high standards of data security and privacy.
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Ensure inspirational, informative and educational content for Start Network and its key programmes is shared regularly through the Start Network website and other digital channels, including e-newsletters and social media.
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Work with colleagues and members to edit high quality content in a variety of media, including photography, design, animation and video content.
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Contribute to building a strong organisational digital culture, design and support training delivery to all staff.
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Work together with the colleagues from the Communications team to provide advice and support to colleagues to raise the quality and effectiveness of content across the Network, through templates, guidance and training.
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Together with Events Coordinator and Digital Manager, provide technical support to online events, meetings and webinars.
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Manage the digital inbox and ensure enquiries are dealt with swiftly.
START NETWORK CULTURE
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To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
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A commitment to the Start Network vision, principles, values, and approach
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The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
PERSON PROFILE
SKILLS AND EXPERIENCE
ESSENTIAL
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Experience of managing social media platforms, including advertising and using scheduling and monitoring tools such as Sprout Social
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Experience of digital marketing and the use of different tools, formats and channels
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Graphic design and/or video editing skills - including experience of using Adobe design software and Canva
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A strong understanding of digital content best practice. This includes SEO, accessibility and UX.
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Passion for creating quality digital content that is informative, engaging and inspires change.
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Confident using a content management system (CMS) to create and edit content on a website (preferably Drupal)
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Proficient use of Google Analytics and other digital tools to review the performance of content and make changes to improve it.
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Organised and proactive: you will be able to work on multiple projects together with day-to-day tasks and meet deadlines.
DESIRABLE
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Motion graphics and animation skills
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Knowledge of Salesforce
The client requests no contact from agencies or media sales.
Focused on developing cultural and accessible opportunities for new and existing audiences, building local and long-term relationships, embedding meaningful and relevant ways of working with young people and collaborating with artists, partners, programme team to create impact. Emphasising an audience-centred approach, this new role has been established to develop and deliver new initiatives and engagement projects that bridge the gap between artistic programme and communities.
Key aims include:
• Platform new narratives, underrepresented perspectives and reflective discourse to widen audience engagement
• Futureproof the creative industry for generations to come through inclusive pathways and progression routes – supporting young people that enter the programme to expand and grow skills set and build the talent pipeline.
• To produce programmes that have impact by ensuring effective implementation of the Learning and Engagement and Audience Development strategy.
Strategy
• Deliver on the ICA’s vision and mission, the L&E strategy, audience development targets, increasing reach to work with diverse audiences, working to team targets and SMART objectives. Promote equality and inclusivity in all aspects of work.
• Instigating new collaborative models to engage with contemporary society that leverages the ICA’s assets as a resource.
Programme delivery
• Working closely with the Head of Learning and Engagement to devise and produce ICA’s Learning and Engagement programme, including co-creating with young people on our core youth projects (ICA Creatives and youth forum), monthly talks programme, book launches, symposia, workshops (inc reading groups), residencies.
• Developing programme that is responsive to the artistic programme and audience need.
• Develop and maintain partnerships with institutions including higher education and third sector for collaborative purposes and to grow new audiences.
• Liaise and collaborate with the Bookstore Manager on creating opportunities in line with the talks programme and book launches. 
• Ensure programmes are accessible, in content, language and reach.
• Contracting freelance artists, facilitators, and other collaborators, ensuring they understand and apply the organisation ethos and policies in their approach to work.
• Devising and delivering new online content opportunities, that create programme visibility, promote and target audience reach, including contributing towards digital strategies (in collaboration with comms team).
• Contribute to and participate in a collaborative working environment, including weekly team discussions and other conversations.
Finance Management
• Manage the project budget ensuring both quality control and good value for money, including authorising expenditure via any payment method, tracking all transactions, and tracking actual, committed, and forecast (uncommitted) costs. With oversight from Head of L&E.
• Track income, request sales invoices, and submit a third-party audit trail for all income received.
• Reconcile project budgets and cashflow to our accounting system monthly, in collaboration with the Finance Manager.
Comms & Marketing
• Work to maintain the profile of ICA and our projects.
• Work with the Communications Team to plan and deliver communication and participant recruitment campaigns and implement appropriate strategic marketing for each project.
• Arrange photography and video documentation as necessary.
• Write copy in line with ICA guidelines to promote programme
General Administration
• Ensure all day-to-day project administration is carried out efficiently and appropriately.
• Maintain that all project activity and outcomes are carried out in line with ICA’s policies and procedures, including and not limited to insurance, liability, health & safety, safeguarding, privacy & data protection, access, equity, diversity, inclusion, safer spaces, and anti-racism.
• Work in a sustainable and environmentally conscious manner in the production and presentation of ICA programme.
• Maintaining data collection to contribute towards evaluation, tracking monitoring information to monitor impact.
KEY REQUIREMENTS:
• At least 5 years’ experience of working effectively as a producer in the cultural sector within a participation / learning / engagement context
• A strong track record of producing programmes that respond to audience need and create impact
• Experience working with diverse audiences including young people and communities
• Knowledge of access, diversity, equality and inclusion, anti-racism policies in the cultural sector.
• Growth specific mind-set; adaptive and fresh thinking in new approaches to engage audiences
• Experience of working with artists and supporting them in complex project delivery
• Excellent project management, administrative and organisational skills
• Good numeracy and project budgeting skills
• IT literate and confident across a range of programmes and platforms
• A strong written and oral communication skills with an ability to communicate effectively with a diverse group of people
• Awareness of safeguarding management principles and best practices
• Keen interest in contemporary culture and shifts in generations and society.
Events Officer
· Maternity cover
· Salary £36,189 per annum
· Full time (37.5 hours per week) minimum 4 days a week considered
· Flexible working options will be supported
· Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The Events Officer plays a key role in our highly effective communications team, leading on the delivery of an impactful programme of events – both online and in person. The role works with teams from across the organisation to plan, deliver and promote all types of events, including workshops, roundtables, conferences, webinars, receptions and other types of online and in person events.
Events are an important way for Ageing Better to influence priority audiences, including businesses and local and national government, and the postholder will advise teams on how events can best reach these audiences, encourage engagement and lead to lasting relationships.
This role sits within the Communications team, and the postholder will be responsible for drafting comms content, such as blogs and social media posts, particularly in relation to event promotion.
About you
You are highly organised, with excellent prioritisation and project management skills, enabling you to juggle multiple projects simultaneously. You have good attention to detail and enjoy planning, solving logistical problems and delivering events to a tight budget.
You are a good communicator and are comfortable working in close partnership with colleagues and dealing with a wide range of people.
You will have experience of organising events, including technical experience of managing online events and streaming.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
The closing date for this role is 11:59pm on Sunday 12th May, with in- person interviews to take place during week commencing 20th May.
The client requests no contact from agencies or media sales.