Relationship manager jobs in Glasgow
How's your job search on our site?
The Role
Thank you for the interest in this role – it is an exciting one.
You would be joining us at an exciting point in our journey as we reach the midpoint of our ambitious five-year Evolve strategy, following the launch of our new identity as the Leadership Skills Foundation. Over the next two and a half years, we will continue working towards our goal of reaching 200,000 young people annually across through education and community leadership programmes, while cementing our position as the trusted voice for leadership skills development.
This role will play a significant in making that happen via:
-
Identifying and securing new customers.
-
Retaining and growing income from our current customers.
-
Building relationships that drive programme registrations.
-
Using data and insights to adapt approaches and drive efficiency.
Looking ahead, with a new identity for the organisation and new programmes and partnerships emerging, this role requires a dynamic storyteller who can confidently identify the needs of our customers and clearly demonstrate the value our programmes can offer.
You'll be a proactive and confident development professional, skilled at spotting opportunities and transforming these into tangible outcomes. You'll thrive on creating and delivering development and engagement plans that directly support our departmental income goals and customer service objectives. With a passion for building strong relationships, you'll bring excellent communication and presentation skills to every interaction.
Previous experience in a business development, or sales role is essential as well as good knowledge of the education systems in the UK. Ideally you will be based within or near the West Midlands, South West or Wales due to potential travel requirements in these regions.
Please note: You must be eligible to work in the UK to apply for this vacancy. The Leadership Skills Foundation cannot offer visa sponsorship.
Role summary:
Role purpose:
Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
-
Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
-
Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
-
Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
-
Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
-
Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
-
Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
-
Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
-
Identify and research high-potential leads across your allocated sectors (e.g., secondary, Wales, community, international schools) using BI and CRM insights, sector intelligence, and marketing-generated activity.
-
Plan and deliver proactive outreach activity via a Sector, Segment and Region Development Plans.
-
Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
-
Support new centre onboarding, from initial conversations through to registration and early delivery support.
-
Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
-
Proactively communicate and engage with customers to support their delivery of Leadership Skills Foundation programmes.
-
Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
-
Ensure every interaction reflects the Leadership Skills Foundation’s values.
-
Proactively use our Customer Relationship Management (CRM) system to maintain consistent and accurate records of communications, registrations, and engagement history.
-
Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
-
Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data, systems, and insight to drive decisions
-
Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
-
Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
-
Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
-
Use our CRM systems and workflow as a planning and prioritisation tools to anticipate risk and drive quality interactions and personal efficiency.
Collaborate across teams and support innovation
-
Work closely with key teams to plan and coordinate campaigns, messaging, and respond to customer feedback.
-
Feedback insight from centres to inform programme development and sector-specific improvements.
-
Contribute to team planning meetings, training sessions, and department-wide initiatives.
-
Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
-
An understanding of education systems in the UK.
-
An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
-
Strong interpersonal and communication skills.
-
Experience of working on own initiative and being a self-starter.
-
Confidence in presenting externally to customers and partners.
-
Experience of working with CRM systems, sales forecasting tools, and Management Information systems.
-
Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
-
Ability to present information concisely using Microsoft Office programmes.
-
An ability to network, influence and build relationships with key stakeholders andcustomers.
-
An ability to convert external relationships into long standing customers results.
Desired
Previous experience in a sales environment.
-
An understanding and passion for leadership skills development and the value it provides for young people and centres.
-
Excellent customer service skills.
-
An understanding of awarding bodies and their operating landscape.
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
Team:Philanthropy & Partnerships
Location:Homebased with some travel for meetings & events
Work pattern:35 hours per week, Monday - Friday
Salary:Up to £49,149.84 per annum
Contract:Fixed term until 31st August 2027 with potential for extension
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness andexpertiseto make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Corporate Partnerships DevelopmentManager:
-
The Corporate Partnerships Development Manager will play a key role at Cats Protection by raising new and transformational funds in support of the organisation’s10 yearstrategicobjectives.
-
The role will lead the Corporate Partnerships new business team, to build profitable, multiyear relationships with companies, ensuring propositions are maximised and new partners onboarded to the highest standards
About the Corporate Partnerships team:
-
We sit within the Marketing & Income Generation directorate.
-
The corporate partnerships team is split between new business and account management, made up of driven,passionateand dynamic corporate fundraisers
-
We currently have a team of one full time and one part time Senior Corporate Partnerships Development Officers in new business. On account management side our team consist of a Corporate Partnerships Development Manager, Corporate Partnerships Account Manager and Corporate Partnerships Officer. This is in addition to a Lead Corporate Partnerships Manager who oversees the entire corporate partnerships team.
What we are looking for in our Corporate Partnerships DevelopmentManager:
-
Experience of leading fundraising teams to deliver and drive income and growth
-
Significant experienceof developing relationships and raising money fromnewbusinesses and other corporate organisations within a charity
-
A demonstrabletrack recordof delivering significant financial results against agreed targets and timescales.
-
Significant experienceof managing a diverse range of stakeholders and relationships at a variety of levels
-
Excellent organisational and planning skills with the ability to manage multiple conflicting priorities.
What we can offer you:
-
range of health benefits
-
26 days’ annual leave plus bank holidays, increasing with length of service.
-
Salary Finance, which empowers you to take control of your financial wellbeing.
-
and much more, which you can learn about
Interested?Here’show to apply:
Application closing date: 31st August 2026
Virtual interview date: 7th September 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
3. Final stage presentation (dependent on first stage interviews)
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary: £38,000–£40,000 per annum
Location: Remote, with occasional UK travel. The line manager is based in Lancashire.
Contract: Permanent
Working pattern: Full-time preferred, flexible working considered
We expect significant interest in this role and may close the advert early if we receive a strong field of candidates.
What is The Multibank?
The Multibank is a clothes, bedding, baby, hygiene, toys and furniture bank all rolled into one.
Our idea is simple: businesses have surplus products that people need, while local charities and community organisations know the families who need them. The Multibank connects the two — getting essential products to people experiencing poverty, free at the point of delivery and with dignity at every step.
We were founded on the belief that businesses can help solve a social problem while addressing a business challenge. We take perfectly good products that businesses can no longer sell and put them to good use, helping alleviate some of the everyday challenges faced by families across the UK, while keeping products in use and contributing to a more sustainable economy.
While surplus is at the heart of our model, we also welcome product donations and use at-cost purchasing where needed to ensure we can provide the right products to meet demand.
We are a growing national charity, with an expanding network of Multibanks and an increasingly diverse group of business partners. As we grow, we're developing the supply partnerships, systems and processes needed to get more of the right products to more people.
What is the role and its impact?
We're looking for an experienced Supply & Partnerships Manager to take ownership of the day-to-day supply function at The Multibank.
You'll make sure products move efficiently from our supply partners through the Multibank network, while building strong relationships with suppliers and regional Multibanks and continually improving how we manage supply.
This is a hands-on role with significant responsibility. You'll manage the detail of stock offers, allocations and logistics, while also understanding the bigger picture and identifying opportunities to improve our systems, processes and supply base.
You'll work closely with the Director of Supply & Partnerships, taking ownership of operational supply and creating capacity for the Director to focus on strategic supply growth, senior partnerships and supporting the development of the wider Multibank network.
It's an opportunity to play a key role in helping The Multibank scale — ensuring we have the products, partnerships and systems needed to meet growing demand.
What you'll be working on
Supply operations
- You'll own the day-to-day movement of products from initial offer through to allocation and delivery.
- You'll act as the main operational contact for supply partners, providing a responsive and straightforward service.
- You'll coordinate product offers, allocations and deliveries across the Multibank network.
- You'll manage and triage the partnerships inbox, ensuring enquiries are responded to promptly.
- You'll work with Palletline and other logistics partners to coordinate the movement of products.
- You'll track stock movements and proactively identify and resolve issues.
Supply partnerships
- You'll build and maintain strong relationships with existing supply partners.
- You'll identify opportunities to increase the volume and range of support from existing partners.
- You'll prepare tailored partner updates and reports.
- You'll work with the Director of Supply & Partnerships on strategic partner relationships and new opportunities.
Supply development and insight
- You'll develop a strong understanding of product demand across the Multibank network.
- You'll identify gaps and opportunities across supply and demand.
- You'll support the development of new sources of surplus, donations and low-cost purchasing.
- You'll use data and insight to inform supply decisions and help us build a more diverse and resilient supply base.
Systems and improvement
- You'll own and improve the systems and processes used to manage supply.
- You'll identify operational bottlenecks and develop practical solutions.
- You'll improve visibility of supply, demand, allocations and stock movements.
- You'll lead or contribute to projects that enable the supply function to scale.
This job is for you if…
- You have experience in supply, operations, partnerships, account management or a similar role.
- You're comfortable managing multiple relationships, priorities and processes simultaneously.
- You're highly organised, with strong attention to detail.
- You have strong written and verbal communication skills.
- You're confident building trusted relationships with corporate partners and internal stakeholders.
- You're proactive, solutions-focused and comfortable taking ownership.
- You're able to work independently and make decisions with limited day-to-day direction.
- You're confident working with data and using insight to inform decisions.
- You're comfortable working in a fast-paced or growing organisation where priorities and processes can evolve.
- You care about The Multibank's mission and the difference our work makes.
Experience of logistics, surplus redistribution, donations or working within the charity/social impact sector would be advantageous, but you don't need to come from a traditional logistics background. We're interested in transferable experience and people who can demonstrate strong organisation, relationship management, problem-solving and attention to detail.
A growing charity
The Multibank is a relatively young charity that has grown quickly, with an entrepreneurial and ambitious culture. We are now at an exciting stage of development, building our team and putting the structures, policies and processes in place to support our next phase of growth. Many of these are still in their infancy, which means there is plenty of opportunity to shape how we work. To be successful in this role, you'll need to be comfortable with some ambiguity, enjoy finding practical solutions and be excited by the opportunity to help build the systems and processes of a growing charity.
Why join The Multibank?
This is an exciting time to join The Multibank. We're growing our national network and developing the supply model needed to support that growth.
You'll have the opportunity to shape how we manage supply at scale, strengthen relationships with businesses and help build access to the right products for the communities we support.
You'll also have significant autonomy and the opportunity to make a tangible difference in a small, ambitious and rapidly growing charity.
How to apply
Alongside your CV, please provide a short covering statement addressing the following:
- What attracts you to The Multibank and this opportunity?
- Organisation and coordination: Tell us about a time when you have had to manage multiple moving parts or competing priorities to get something delivered.
- Relationships: Tell us about your experience building and managing relationships with customers, suppliers, partners or other stakeholders.
We expect significant interest in this role and may close the advert early if we receive a strong field of candidates.
Additional details
We believe in flexibility and trust. We’re happy to work with the successful candidate to find a working pattern that works for both them and the organisation. This could include flexibility around when hours are worked, alongside the option to consider a slightly reduced-hours arrangement for the right candidate.
We're a small and growing team, so there will be times when collaboration and availability are important, but we focus on outcomes rather than being prescriptive about when or where work is done.
We also recognise that people don't always meet every requirement listed in a job description. If you're excited about the role and can demonstrate strong organisational, relationship-building and problem-solving skills, we'd encourage you to apply even if your experience doesn't exactly match everything we've described. The role involves occasional UK travel, including to meet supply partners, Multibanks and colleagues.
The Director of Supply & Partnerships is based in the North West, and the ability to travel to Preston / Manchester on occasion is advantageous, particularly during the induction period.
The client requests no contact from agencies or media sales.
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
- Location: Preference for Midlands based, either home based or in Headway UK’s office in Nottingham.
- Salary: £35,000 FTE (pro rata for 21 hours per week) (days are flexible)
Brief overview
Are you a professional with experience supporting brain injury survivors?
Are you passionate about improving standards or care, for brain injury survivors?
Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
By participating in the scheme Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.
The role will involve, conducting and writing assessments and working with the Approved Provider and Training Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.
Embrace Headway’s mission of Improving Life After Brain Injury. Join us to ensure the highest quality care for ABI survivors throughout their journey to recovery.
What you will do:
- Conduct Approved Provider assessments, which includes going into brain injury residential units and assessing the services they provide and making recommendations, to improve practice against the framework.
- Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
- Contributing to the development and growth of Headway UK’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
- Working with freelance Lead Assessors and Service User Perspective Assessors (who are brain injury survivors or family members) who are based around the UK, to organise assessments and ensure the schemes standards are upheld.
About you
We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:
- Prior experience of working in the field of acquired brain injury.
- Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
- Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
- Very good IT skills, including be proficient in the Microsoft Office suite (e.g., Outlook, Word, Excel and Teams).
- Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
- Be an excellent communicator, with new and existing Approved Provider units.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
- Birthday leave
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity & Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
The client requests no contact from agencies or media sales.
Team: Change & PMO
Location: Remote
Work pattern: Monday-Friday, 35 hours per week
Salary: Up to £56,655.95 per year
Contract: Fixed term contract until the end of December 2027
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our CRM Project Manager:
- Lead the end-to-end delivery of Microsoft Dynamics 365 CRM implementation
- Ensure robust project governance is in place, create, maintain and govern project documentation
- Develop, maintain, and manage detailed project plans, milestones and dependencies
- Develop, maintain, and manage project budgets
- Provide regular progress reports to project and programme boards and other key stakeholders
- Identify, manage and escalate project risks and issues as required
- Act as the primary project delivery contact for all stakeholders, including delivery partners and managing supplier deliverables and dependencies
- Build strong working relationships and proactively engage with stakeholders at all levels
- Oversee test planning and execution, ensuring all activity is embedded within the project plan
- Ensuring benefits realisation is considered throughout delivery
About the Change team:
-The Change and PMO team sit within the Shared Services Directorate
-The teamare responsible forthe development and delivery of strategic projects andprogrammesand the successful adoption of change at Cats Protection
-It’sa very excitingtime to join Cats Protection, with an ambitious 10-year strategy and significant investment in the areas of change and improvementrequiredto get us there
What we’re looking for in our CRM Project Manager:
- We’re looking for someone who can start immediately or has a notice period of less than four weeks, due to the fixed-term nature of this role. Please bear this in mind when applying
- Proven experience leading the end-to-end delivery of Microsoft Dynamics 365 CRM implementation, working within an Agile methodology and framework such as Scrum or Kanban
- Relevant professional project or programme Management qualification (e.g. PRINCE2, APM)
- Relevant professional qualification or equivalent experience in change management
- Strong understanding of CRM concepts, best practice, processes, software and tooling
- Experience of collaborating with developers and technical leads on requirements
- Track record of successful project management and delivery
- Excellent relationship building skills with a collaborative approach, influential communicator
What we can offer you:
- 26 days’ annual leave plus bank holidays, increasing with service
- A competitive contributory pension scheme and life assurance for peace of mind
- Health and wellbeing support to help you stay well while working remotely
- Flexible working options to support a healthy work–life balance
- Ongoing learning and development to help you build your skills and grow your career
- Financial wellbeing support, including access to Salary Finance
- Additional support such as eye care vouchers and confidential employee advice services
- Access to discounted pet insurance to help care for your pet’s health
Learn more about our full reward package
Application closing date: 26th August 2026
Virtual interview date: On a rolling basis as suitable applications are received
Applications may close before the deadline, so please apply early to avoid disappointment.
If successful, your recruitment journey will include:
1. anonymised application form
2. virtual interview
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
This is a fantastic opportunity for an experienced relationship fundraiser to join Kids and play a key role in growing our philanthropic income. If you are passionate about building meaningful donor relationships and creating lasting impact for children and young people with special educational needs and disabilities (SEND), we'd love to hear from you.
Philanthropy and Relationships Manager
Location: Home-based with regular travel for face-to-face meetings
Hours: 36 hours per week (flexible working arrangements can be discussed at interview)
Salary: £35,000 per annum
About the Role
We're looking for an ambitious and motivated Philanthropy and Relationships Manager to lead the development of our major donor programme. Building on recent strategic recommendations, you will develop and deliver a sustainable fundraising programme that grows support from mid-level and major donors.
Working closely with the Head of Fundraising and colleagues across the organisation, you will identify, cultivate and steward high-value supporters, creating compelling opportunities for them to invest in Kids' mission. You will play a vital role in securing significant gifts and developing long-term partnerships that help children and young people with SEND achieve their full potential.
This role offers the opportunity to shape and grow a portfolio of supporters while helping to create a culture of philanthropy across the organisation.
Key Responsibilities
Strategy and Planning
- Develop and implement a measurable strategy for philanthropic growth.
- Work closely with the Head of Fundraising to strengthen and embed a culture of philanthropy across Kids.
- Collaborate with colleagues to identify, cultivate and solicit major donor prospects.
- Provide guidance and support to colleagues on donor engagement and relationship management.
Relationship Management
- Build, manage and strengthen relationships with existing supporters.
- Understand donor motivations and create tailored engagement plans that inspire long-term support.
- Represent Kids at networking and cultivation events, building visibility and awareness of our work.
- Work collaboratively with service delivery teams to demonstrate the impact of donor support.
Prospect Development
- Manage and grow a mid-level giving programme.
- Develop and maintain a strong pipeline of prospective donors through research, identification and outreach.
- Build and manage a portfolio of mid-level and major donor prospects.
- Work with the Events Manager to deliver engaging donor cultivation events.
Income Generation and CRM Management
- Take ownership of individual income targets and contribute to wider fundraising goals.
- Manage donor pipelines, forecasting and reporting through Donorfy CRM.
- Monitor performance and identify opportunities to maximise income growth.
Donor Communications
- Develop compelling cases for support and impact reports.
- Create personalised communications and proposals that align with donors' interests and motivations.
- Deliver a high-quality donor experience that encourages long-term engagement and investment.
About You
We are looking for someone who can demonstrate:
- Proven success in networking and relationship building that has resulted in financial support.
- Experience securing new gifts and developing new donor relationships.
- A strong track record of building and managing fundraising pipelines and supporter portfolios.
- Excellent written and verbal communication skills, with the ability to influence and engage high-value supporters.
- Experience using CRM systems and data to manage donor relationships, forecasting and reporting.
- Strong budgeting and financial forecasting skills.
- Experience researching and identifying prospective donors.
- Confidence engaging and influencing senior stakeholders, including CEOs, trustees and decision-makers.
- The initiative and resilience to build new relationships from the ground up.
- A genuine passion for improving outcomes for children and young people with SEND and their families.
- An understanding of the policy and influencing landscape affecting children and young people with SEND.
Why Join Kids?
At Kids, you'll be part of a dedicated team committed to creating brighter futures for disabled children, young people and their families. This is an exciting opportunity to shape a growing philanthropy programme, develop meaningful supporter relationships and secure transformational gifts that make a lasting difference.
Apply today and help us create life-changing opportunities for children and young people with SEND.
For further details about the role, responsibilities and requirements, please refer to the full Job Description attached.
We encourage early applications as we reserve the right to close this vacancy ahead of the advertised closing date if we receive a high volume of suitable applications
The client requests no contact from agencies or media sales.
As a Relationship Fundraiser, you'll support and inspire individuals raising funds for the Motor Neurone Disease (MND) Association. Through excellent supporter care, you'll help maximise fundraising income while ensuring every supporter feels valued and recognised.
We're looking for someone who enjoys building relationships and meaningful connections that encourage ongoing engagement and long-term support. Whether your background is in fundraising, sales or account management, you'll be confident achieving targets and skilled at managing competing priorities.
As a Relationship Fundraiser, you'll work from home and travel across North and East Yorkshire including York, Bridlington, the Yorkshire Dales and Harrogate, building strong local connections and support fundraising activities.
Main Responsibilities
- Manage and grow relationships with fundraisers
- Provide outstanding supporter care, advice and guidance
- Support and encourage fundraisers to achieve and exceed their fundraising goals
- Identify opportunities to increase income and supporter engagement
- Maintain accurate records within the CRM system
- Ensure all funds raised are processed correctly and within agreed timescales
- Promote fundraising opportunities, local groups and relevant activities where appropriate
- Ensure all fundraising activity complies with legal requirements, best practice and internal policies
About You
- Experience in fundraising, sales or account management
- Experience coaching, supporting or motivating individuals to achieve goals
- Success achieving income or performance targets
- Excellent communication skills, both written and verbal
- Strong relationship-building skills
- An inclusive approach, with respect for diverse backgrounds and perspectives
- Resilience, flexibility and the ability to adapt to changing circumstances
- Full UK driving licence and willingness to travel across the designated region
Essential requirement: This role requires regular travel to locations that are not reasonably accessible to public transport and/or travel between locations within working hours. Applicants must therefore hold a current valid driving licence and have access to a suitable vehicle for business use. This is an essential requirement of the role due to the nature and location of the work. The MND Association will consider reasonable adjustments for disabled applicants in accordance with the Equality Act 2010.
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Location: Globally remote with the possibility of working out of a National or Regional office.
Location type: Remote
Reporting to: International Fundraising Director
Manages: Global Capital Campaign Director, Global Philanthropy Manager (x2), contractors.
Annual salary:Grade 18 with salary based on home country.
Contract type: 2-year initial contract with the possibility of further extension.
Working hours: Full-time
Candidate level: Manager
Closing date: Monday 14th September 2026, 9:00 am CET
Background
Greenpeace International is an independent global campaigning network, which uses peaceful, creative confrontation to expose global environmental problems and develop solutions for a green and peaceful future.
Our vision is for a greener, fairer, safer planet, one that can sustain life for generations to come. We cannot build this future alone, but we can build it together. If you are passionate about defending our natural world and creating positive change, then we want to hear from you.
The heart of Greenpeace has always been its people. Whether you are working in Campaigns, Communications, Engagement, Logistics, Fundraising, Legal, IT/Data, Finance, People & Culture, or Justice, Equity, Diversity, Inclusion and Safety (JEDIS), we all have an important role to play.
Greenpeace exists because this fragile earth deserves a voice. It needs solutions. It needs change. It needs action. It needs you.
Purpose of the Fundraising Department
The International Fundraising Department within Greenpeace International (GPI) ensures a clear focus on global income opportunities and challenges in partnership with National and Regional Offices (NROs). The department manages global fundraising sources, contributes to and coordinates global fundraising work, provides strategic focus for GPI fundraising specialists, and provides senior strategic guidance and leadership across the Greenpeace Network.
Purpose of role
The International Philanthropy Manager is accountable for designing and implementing the Global Fundraising Strategy as it relates to major giving, including strategic partnerships, institutional funders, individual major donors, legacies, and capital campaigns. This role leads the teams behind major global initiatives, including a €100 million capital campaign for a new ship and the Priority Global Funders strategy—while providing strategic leadership, support, and advice to both Greenpeace International and independent National and Regional Organisations (NROs).
Primary responsibilities
Global fundraising strategy
● Lead and manage the design and implementation of the Global Fundraising Strategy as it relates to major giving, including strategic partnerships with institutional funders and individual major donors, legacy, and capital campaigns.
● Accountable for the design and implementation of the Key Relationships area of the Global Fundraising Strategy, including tracking and monitoring the success of its implementation.
● Lead, advise, and support the work done by GPI fundraising staff and NRO leaders in the key relationships area.
● Collaborate across GPI functions and departments to ensure alignment and integration of the Key Relationships Strategy with other organisational objectives, strategies, and plans.
People management
● Lead, manage and develop a multidisciplinary team of fundraising managers and coordinators across various areas of high value fundraising.
● Provide task management and direction to staff from other areas of International Fundraising and across GPI departments who contribute to fundraising deliverables.
● Drive team performance through objective setting, performance reviews, coaching and development to ensure fundraising objectives are met.
National and Regional Organisation (NROs) support
● Oversee strategic and operational support provided to NROs to build the fundraising capacity and expertise required to deliver ambitious fundraising strategies and goals based on the respective market potential.
● Provide strategic advice and support to NROs for the development of the philanthropy and legacy elements of their 3-Year Strategic Plans and their annual organisational development plans.
● Support NROs in recruiting and onboarding experienced fundraising directors and strategic fundraising roles.
Communities and stakeholders
● Strengthen the fundraising director’s community of practice alongside fellow Strategic Fundraising Managers and the International Fundraising Director to foster a collaborative space for addressing global fundraising challenges and opportunities.
● Facilitate regular exchanges with other key leadership communities (such as Engagement and Programme Leaders) in areas of joint interest.
● Build strong working relationships with colleagues and internal and external stakeholders to represent Greenpeace’s interests and enable effective cooperation and knowledge-sharing across fundraising areas.
● Foster collaboration with cross-functional departments (such as Development, Technology, Finance and Programme) to co-design and implement highly engaging campaigns with strong fundraising potential and deliver robust proposals for key funders.
Financial, policy, and systems management
● Ensure the effective budgeting, management, and expenditure of internal resources.
● Oversee the budgeting and reconciliation of income from Priority Global Funders, individual major donors, and legacy gifts to GPI.
● Serve as the product owner for the key relationships CRM.
● Hold responsibility for the development and implementation of global policies related to key relationships fundraising.
Profile
Skills and qualifications
● Significant (7 years +) experience in a senior fundraising management role with a focus on philanthropy, of which at least four years leading international teams.
● Experience leading a capital campaign.
● Strong leadership abilities with experience building and developing exceptional teams to achieve fundraising goals.
● Strong track record of developing successful global proposals for large funders.
● Track record of leading the design and implementation of impactful global fundraising strategies.
● Track record of developing and delivering cross-functional fundraising strategies with multiple fundraising techniques.
● Track record of contributing to successful change management processes.
● Significant experience in systemic and strategic thinking.
● Significant experience of working with Justice, Equity, Diversity, Inclusion, and Safety principles.
● Substantial experience working in multicultural global environments, ideally with personal experience of working in multiple national contexts.
● Exceptional strategic, influencing, negotiation, communication, and facilitation skills.
● Strong analytical skills and a clear understanding of organisational development.
● Strong financial management skills, and extensive experience managing budgets.
● Experience with co-leadership and collaborative management.
● Experience bringing together people with a wide diversity of views.
● Experience in operating strategically in fast-changing environments.
Personal traits desired
Competencies (as per the 5 E’s Leadership Framework)
Identification with Greenpeace goals and supports its values: Understanding of and commitment to Greenpeace’s core values and a passion for delivering Greenpeace’s mission.
Energy
● Demonstrate a positive mindset and solutions-oriented attitude: Where others see problems, pitfalls, and potential for disaster, you might see opportunity and new possibilities to make a difference. You are basing your ideas on the assumption: There are solutions out there, and we just have to work on them. But if it is not worth solving, let us not waste time on it.
● Demonstrate stamina and resilience: You are dependable under pressure and strong despite adversity. You can deal with complex or difficult situations with a cool head. You do not give up when the going gets tough. You accept when mistakes are made, learn from them, and move on. You can recover quickly after failures, disappointments, or dead ends.
Energise
● Empowering and inspiring others: An understanding of how to inspire action in others, empowering people and striving to bring out the best in them. Enables employees to translate vision into action and creates an environment in which people feel valued, motivated and challenged.
● Collaborative approach: Helps others to achieve their best and contributes to joint objectives. Develops cooperation and teamwork while participating in a group of people, working toward solutions that generally benefit all involved parties
Edge
● Ability to encourage and support risk-taking: Appreciation of risk-taking in the context of an action-oriented organisation
● Appreciation of the impact and importance of people-powered campaigning: with a commitment to drive engagement at all levels
Expertise
● Demonstrate the ability to see a situation accurately with a broad set of perspectives: You are able to make the “right” judgement calls and decisions. You have a broad set of perspectives on familiar and unfamiliar issues: You have solid expertise in core Greenpeace subject matters as well as concepts about individuals and teams, and organisational issues such as structures and processes. You know how the organisation is structured, how decisions are made, and how information flows. Furthermore, you have a high level of understanding of the changing external context in which Greenpeace operates and the ability to make a judgement about how to respond. This is why you can “read” factual evidence as well as the environment in a meaningful manner and thus help devise a plan of action. Sometimes you “see” what others do not see.
Execute
● Being a role model for accountability and straightforwardness: High sense of personal accountability and the ability to hold others accountable.
● Knowledge sharing: Uses formal, informal and systematic methods to share information with others to increase organisational effectiveness.
Join BrainWaves at an exciting stage of growth and help build the sustainable income behind our ambitious plans to improve young people’s mental health.
This is a rare opportunity for a proactive fundraiser to take real ownership of a growing fundraising programme, working with experienced specialists while broadening your expertise across trusts, major donors, corporate partnerships and individual giving.
About BrainWaves Research
BrainWaves Research is a charity working to improve young people’s mental health and wellbeing through research, education and collaboration.
We bring together scientists, educators, schools and young people to build a stronger understanding of adolescent mental health and translate evidence into practical support. Our work combines a major longitudinal research study with evidence-based educational resources for schools.
BrainWaves is a long-term collaboration involving the University of Oxford, Swansea University and The Day News & Media. We are entering an exciting stage of growth and are looking for a proactive and versatile Fundraising Manager to help secure the sustainable income needed to achieve our ambitions.
The opportunity
You will lead the day-to-day delivery of fundraising across trusts and foundations, major donors, corporate partnerships and individual giving, developing new opportunities as well as managing and growing existing relationships.
The role may particularly suit someone with strong experience in one area – most likely trusts and foundations or high-value giving – who is ready to broaden their expertise across a mixed portfolio.
You will work particularly closely with our fractional Fundraising Director, who will provide strategic direction and support, as well as experienced specialists in major gifts and events, senior volunteers and colleagues across BrainWaves.
This is a hands-on role with significant autonomy. We are looking for someone proactive, ambitious and organised who enjoys turning strategy into action, building relationships, improving systems and hitting targets. Above all, you will be passionate about our mission to improve young people’s mental health.
Key responsibilities
Fundraising and income growth
-
Work with the Fundraising Director and COO to deliver BrainWaves’ fundraising strategy and annual income plan.
-
Manage and grow a pipeline across trusts and foundations, major donors, corporates and individual giving.
-
Research and develop new prospects, partnerships and sustainable income opportunities.
-
Prepare compelling cases for support, grant applications, proposals, presentations and donor communications.
-
Take ownership of agreed income targets, deadlines and activity plans, monitoring performance and forecasting income.
-
Manage funder and supporter relationships from initial approach through to reporting and stewardship.
Major donors, corporates and supporters
-
Work with the Fundraising Director, trustees, senior volunteers and specialist advisers to identify, cultivate and steward high-value prospects.
-
Build relationships with companies whose values and interests align with BrainWaves and develop appropriate partnership opportunities.
-
Help develop our individual-giving programme, including appeals, regular giving and supporter journeys.
-
Manage and improve our use of JustGiving and other digital fundraising platforms.
-
Support donor and cultivation events, including prospect identification, communications and follow-up.
CRM, data and fundraising operations
-
Take day-to-day ownership of BrainWaves’ CRM, ensuring supporter, prospect, donation and relationship records are accurate and up to date.
-
Improve how the CRM is used for pipeline management, reporting, segmentation, stewardship and task management.
-
Establish clear and consistent processes for recording and using fundraising information.
-
Produce regular pipeline, income and forecasting reports and use data to identify opportunities, gaps and risks.
-
Ensure information from JustGiving and other platforms is captured and followed up appropriately.
-
Maintain high standards of data protection, fundraising compliance and data quality.
Collaborative working
-
Work closely with the Fundraising Director and experienced freelance specialists in fundraising strategy, major gifts and events.
-
Collaborate with colleagues across communications, research and operations to develop strong fundraising propositions and materials.
-
Support trustees and senior volunteers in their fundraising activity.
-
Attend occasional meetings and events, primarily in Oxford and London.
About you
You will be a confident and proactive fundraiser with strong experience in at least one income stream and an appetite to broaden your expertise.
You will be a persuasive communicator and excellent relationship builder, comfortable managing multiple prospects, deadlines and priorities. You will enjoy working in a small, evolving organisation where initiative is valued and will be effective working independently from home while staying closely connected to the wider team.
Most importantly, you will be motivated by ambitious targets and genuinely excited by BrainWaves’ mission.
Essential experience and skills
-
Experience of securing income within a charity, university, research institution or other purpose-led organisation.
-
Strong experience in at least one fundraising stream, such as trusts and foundations, major donors, corporates or individual giving.
-
Evidence of meeting fundraising targets or contributing significantly to income growth.
-
Experience of managing prospects from research and qualification through to solicitation and stewardship.
-
Excellent written skills, including producing persuasive applications, proposals and donor communications.
-
Strong relationship-building and stakeholder-management skills.
-
Ability to understand complex information and turn it into a clear and compelling case for support.
-
Experience of using a fundraising CRM to manage pipelines, records and reporting.
-
Excellent organisation, with the ability to manage multiple priorities and deadlines.
-
A proactive, resourceful and collaborative approach.
-
A genuine commitment to BrainWaves’ purpose.
Desirable experience
-
Experience across more than one fundraising income stream.
-
Trusts and foundations and/or major donor fundraising experience.
-
Experience of corporate partnerships.
-
Experience of using and improving a CRM, particularly Beacon or a similar system.
-
Experience of JustGiving or similar digital fundraising platforms.
-
Experience of fundraising for mental health, young people, education, science, health or research.
-
Knowledge of fundraising regulation and data protection.
-
Experience of donor cultivation or fundraising events.
What we offer
-
The opportunity to shape and grow fundraising within an ambitious charity.
-
Close working with an experienced Fundraising Director and senior fundraising specialists.
-
Significant autonomy and the opportunity to broaden your fundraising experience.
-
Meaningful work supporting research and education focused on adolescent mental health.
-
A flexible, predominantly home-based role.
-
25 days’ annual leave pro rata.
-
Auto-enrolment into our pension scheme after successful completion of a three-month probation period.
-
Reasonable travel expenses for required meetings and events.
We are not looking for freelance consultants or consultancies to contact us for this role, as we really want someone to embed in our team.
BrainWaves is a registered charity transforming how schools, researchers, and young people access data, tools, and learning to improve mental wellbein
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bipolar UK, we believe that no one should face bipolar alone. Every day, we work to ensure that people affected by bipolar can access the understanding, support and information they need to live well. As the UK's only national charity dedicated to bipolar, we reach around 10,000 people each month through our peer support services, online community, information resources, research partnerships and campaigns to improve diagnosis and access to care.
We're entering an exciting period of growth and are looking for a passionate Senior Partnership Officer to help us build the partnerships and funding needed to expand our impact. Could you help us create a future where everyone affected by bipolar has access to timely support and specialist services?
As Senior Partnership Officer, you'll play a pivotal role in developing and managing high-value relationships with corporate partners, major donors and strategic supporters. You'll identify and secure new partnership opportunities, create compelling funding propositions and steward supporters to deepen their engagement with Bipolar UK. Your work will directly help us reach more people affected by bipolar and deliver life-changing support across the UK.
Key Details
Location: Flexible, home-based with occasional travel to events and team meetings.
Hours: 35 hours per week.
Salary: £35,000 depending on experience.
Annual Leave: 25 days plus Bank Holidays (with an additional day accrued per each year of service)
Reporting to: Strategic Partnerships Manager.
What You'll Be Working On
- Building and securing new corporate fundraising and strategic partnership opportunities.
- Developing tailored partnership proposals and delivering engaging pitches to prospective supporters.
- Managing and growing relationships with corporate partners, major donors and strategic allies.
- Working with colleagues across services, fundraising and communications to develop innovative partnership opportunities.
- Providing excellent stewardship through meetings, events, impact reporting and regular supporter engagement.
- Recording and tracking partnership activity through Salesforce and supporting effective monitoring and evaluation.
This Job Is For You If...
- You're a confident relationship builder who enjoys connecting with supporters and stakeholders.
- You have experience securing income through partnerships, fundraising or business development.
- You can create compelling written proposals and communicate persuasively with a range of audiences.
- You're highly organised and able to manage multiple opportunities and projects simultaneously.
- You're motivated by making a meaningful difference to the lives of people affected by bipolar.
At Bipolar UK, we value diversity and encourage applications from people of all backgrounds and experiences. If you're excited about the role but don't meet every requirement, we'd still love to hear from you. Together, we can ensure that more people affected by bipolar receive the support they need.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Help us ensure that no amputee needs to cope alone.
Fixed term contract for 2 years starting from the contract start date with the possibility of extending subject to funding.
The Limbless Association is looking for an experienced and passionate Regional Development Manager (one in the North including Northern Ireland and one in the South including Wales) to help expand our reach and strengthen support for amputees and their families across the UK.
This is an exciting opportunity to join a growing national charity and play a key role in developing partnerships, increasing engagement and ensuring more people can access life-changing support services.
You’ll work with rehabilitation centres, healthcare professionals, service users, volunteers, supports and sponsorship partners to strengthen referral pathways, grow regional outreach and ensure amputees feel informed, connected and supported throughout their journey.
We are looking for someone who:
- Builds strong relationships quickly
- Is passionate about community engagement and inclusion
- Understands partnership working
- Can work strategically whilst remaining hands-on
- Wants to make a meaningful difference
In return, we offer flexibility, autonomy, supportive leadership and the opportunity to shape services that have real impact.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small global team where you'll organise and oversee our UK-based coaching and leadership programmes for education and non-profit leaders. From responding to new enquiries, launching programmes and setting up online learning journeys, to building trusted relationships with senior stakeholders, you'll need to be hands-on and able to prioritise across multiple workstreams. In return, you'll get genuine variety and ownership of your work, a friendly and supportive team, and opportunities to work with new digital tools and platforms and help us pioneer AI-powered ways of working from the ground up.
About BTS Spark
BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is bring that expertise to help education and non-profit leaders do their best work, building stronger organisations and a better world.
We provide expert 1:1 leadership coaching, powerful group experiences and bespoke team and organisational development programmes, all designed to enable profound and highly impactful learning. To date we have worked primarily with schools, colleges and multi-academy trusts, but we are now actively seeking to grow our work within higher education and the non-profit sector. Whilst most of the work delivered by our UK hub is with UK-based organisations, we also deliver programmes elsewhere in Europe and manage several international programmes.
Our UK core team is small — just our Director and our Programme Manager — supported by wider BTS colleagues, our global BTS Spark team and a network of 30+ UK-based coaches and facilitators.
Job Description
Working closely with our UK Director, but with a significant degree of independence, you'll support almost every part of our UK operations:
- Plan and enable smooth programme delivery — allocating coaches and facilitators, scheduling group sessions, and managing logistics for face-to-face events
- Set up and launch coaching and leadership programmes on our digital platforms, and use Claude and other AI tools to speed up routine tasks like data entry, reporting and client updates
- Act as a trusted first point of contact for clients, managing relationships, delivering briefings and platform demos, and preparing data-led impact reports
- Handle new enquiries, follow through with quotations and information, and support business development and proposal writing with the Director
- Help grow our profile — co-ordinating social media content (particularly LinkedIn), updating our website, building landing pages, and supporting our alumni and marketing campaigns
- Forecast income, keep our financial systems up to date, and manage letters of engagement, purchase orders and invoicing requests.
- Provide occasional live support for virtual workshops, and executive assistant support to the Director
The balance of your week will shift through the year, with programme launches taking priority at times and more space for development work during school holidays. A key priority is to make full use of our AI capability (especially Claude) to speed up our processes and free up more time for the relationship-building and engagement work that matters most. This is something we’ll support you to build into your working practice from day one.
We're looking for candidates with the following attributes:
Essential:
- A strong, sustained track record in programme planning and project/operations management
- Confidence managing relationships with senior education and non-profit leaders, with excellent, professional customer service skills
- Excellent written communication and proof-reading skills, with sharp attention to detail
- Strong organisational skills and the ability to prioritise across multiple workstreams
- A proactive, can-do attitude and comfort working independently
- Strong financial literacy and experience with CRM/database systems (e.g. Salesforce, Hubspot)
- Enthusiasm for digital tools and AI assistants, and intermediate Microsoft Office skills
- Flexibility for occasional calls outside business hours with North America and Australia-based colleagues
Desirable:
- Experience working in or closely with the education sector
- University graduate-level education
Benefits
- 25 days' annual leave, plus bank holidays and a Christmas–New Year office closure
- 5% matched pension and life insurance
- Private medical insurance
- Free access to a wellness coach and healthcare app (video GP appointments, mental health and nutritional consultations)
- Cycle to work scheme
See attached job description for further details.
Application Process
Please apply with an up-to-date CV and a supporting statement (max. 2 sides) showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered.
We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.
Initial interviews for shortlisted candidates will be held on a rolling basis until 4th September.
Final interviews will be held in London at the BTS Offices on 10th and 11th September.
Note that applications without a covering letter will not be considered.
Our mission is to help education, public sector and non-profit leaders do their best work, building stronger organisations and a better world.
The client requests no contact from agencies or media sales.
ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



PURPOSE OF ROLE
As part of Caudwell Youth’s five-year strategy to Go National, this role will lead the development and delivery of the organisation’s first online mentoring service.
The Project Manager for Online Services will oversee the pilot, implementation and ongoing management of the programme, ensuring safe, accessible and high-quality support for young people. Working closely with the Deputy CEO and internal teams, the role will shape the future of Caudwell Youth’s digital support offer.
Key Duties
- Lead the pilot and implementation of Caudwell Youth’s national online mentoring programme.
- Manage the digital platform where the online mentoring will take place, ensuring it operates effectively and provides a user-friendly service.
- Working in conjunction with internal teams to develop evaluation and evidence outcomes of the pilot.
- Oversee the day-to-day delivery of the online mentoring programme, ensuring safe, consistent and effective support for young people.
- Understand and analyse user journeys, using the data and insight to shape current programmes and ensure continuous improvement of online services.
- Identify opportunities to expand reach and accessibility for young people who may face barriers to in-person support.
- Ensure robust safeguarding practices within digital mentoring environments with support from Deputy CEO.
- Ensure the programme provides consistent, safe and effective support for young people.
- Monitor programme performance and contribute to evaluation and reporting for internal learning and funders.
Coordination & Development
- Develop processes, guidance and resources to support safe and effective online mentoring.
- Develop and coordinate collaboration with stakeholders
- Carry out user research and usability testing with young people and mentors to continuously improve the service.
- Support the recruitment, onboarding and training of volunteer mentors delivering online mentoring.
- Provide guidance and support to volunteers to ensure they feel confident delivering mentoring in a digital environment.
- Develop and maintain risk management processes specific to online delivery.
Partnership & Liaison
- Communicate technical requirements and flag any issues to the online mentoring platform provider, to ensure the platform supports safe and effective service delivery.
- Collaborate with the team, and stakeholders in the design phase on the platform
General
- Undertake and identify training as required and take a positive approach to personal development.
- Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
- Undertake any other reasonable tasks deemed necessary.
Experience & Skills (Essential):
- Experience delivering or managing online or digital services, ideally within a support, education or youth-focused environment.
- Experience managing projects from development through to implementation, including coordinating multiple stakeholders.
- Experience supporting, coordinating or supervising volunteers or frontline staff.
- Strong communication and organisational skills, with the ability to coordinate teams and manage competing priorities.
- Ability to work collaboratively with technical teams (developers, designers or platform providers) with an understanding of user experience and accessibility.
- Experience carrying out user research or usability testing, and gathering data, feedback and evaluation to review and improve services.
- Ability to develop and implement processes and systems to support effective programme
Experience & Skills (Desirable):
- Experience working with young people, mentoring programmes, or wellbeing services.
- Knowledge of digital safeguarding and managing risk in online environments.
- Experience developing or launching new services, pilots or programmes.
- Experience working within a charity or non-profit organisation.
- Experience delivering or supporting national or remote services.
Why Work For Us
We are an experienced team that are dedicated to improving the lives of the young people we support.
Benefits:
- Flexible working
- Hybrid – working from home and in the community
- Private Healthcare (including Employee Assistance Programme and extended counselling sessions)
- Life Insurance
- Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
- 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
- Extra paid day off on your birthday
- Paid day off for volunteering in your community
- Training opportunities to support your personal development
- Employee discounts on everyday goods and services
- Being part of a passionate and dedicated team
Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.
As an organisation supporting young people with care experience, with mental health and those at risk of criminal exploitation and offending, we are keen to receive applications from those with lived experience. For those who are care experienced, we will guarantee an interview.
We actively seek to bring diverse perspectives and experience, and especially welcome applications from disabled people and those from Black, Asian, Minority Ethnic backgrounds and LGBTQIA+.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OneSky is seeking a highly motivated and organized individual to manage our corporate and foundation partnerships outside of Asia. The Director of Partnerships is a seasoned international NGO fundraiser and an excellent communicator and collaborator. They will have a track record in building, maintaining, and stewarding new and long-term corporate and foundation donor relationships, and soliciting and securing gifts of USD$50,000 and up. They will oversee a portfolio of existing funders while also developing a pipeline of new potential institutional funders.
Reports to: Senior Director of Partnerships
Location: UK or US
Role requirements:
- Solicit and secure grants and sponsorships that allow OneSky programs to flourish.
- Collaborate with other global team members to grow and diversify foundation and corporate partnership opportunities. Continually research and identify prospective corporate and foundation donors across multiple sectors that align with our mission priorities to maintain a robust and diverse prospect pipeline.
- Develop and maintain strategic, high-level relationships with funding partners and prospects in collaboration with senior leadership.
- Collaborate with the Director of Grants to develop and submit competitive and compelling proposals, reports, budgets, and supporting materials by their due dates.
- Work with Finance, Communications, Program and MEAL staff across the organization to ensure accurate and consistent messaging in all OneSky funding proposals and reports.
- Ensure funder engagement benefits and deliverables are met or exceeded within the required timeframe.
- Establish consistent use of the CRM function of Salesforce to track pertinent donor and prospect information, cultivation, and stewardship.
- Represent OneSky at regional industry conferences, meetings (virtual and in-person), program site visits, and fundraising events.as required.
- Monitor and provide regular updates to leadership regarding fundraising strategies, activities, prospects, progress, and revenue.
- Undertake any additional fundraising activities that may be necessary and compatible with the nature of this role.
Qualifications & Skills:
Required
- Bachelor's Degree in a related field
- At least 5 years’ experience in generating significant income from foundations and corporate partners for nonprofit purposes
- Demonstrated success in developing and stewarding long-term philanthropic partnerships
- Experience working across cultures and managing stakeholder relationships in multiple countries
- Superior project management skills
- Excellent written and verbal communication skills
- Commitment to making the world a better place for young children
- Based in the UK or US
Preferred
- Experience in an educational or child welfare INGO
- Salesforce NPSP proficiency, or similar CRM
Salary & benefits
OneSky offers a comprehensive benefits package appropriate to the employee’s country of employment, along with a flexible and collaborative international work environment.
The client requests no contact from agencies or media sales.