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Role Overview: The Chief Operating Officer (COO) is responsible for the strategic and operational leadership of The Vavengers Charity. Working closely with the CEO and Board of Trustees, the COO ensures the organisation operates efficiently, sustainably, and in accordance with its charitable objectives, governance requirements, and legal obligations. The COO will oversee the charity's day-to-day operations, work closely with the CEO to improve organisational systems and processes, manage operational risks, and support the delivery of high-quality frontline, campaigning and convening programmes while fostering a positive and inclusive organisational culture. Alongside the CEO and other team members, the COO is an inspiring leader who champions the charity’s values, elevates its profile, and steers its work to influence national and international policy and advocacy, engage communities, and support survivors of violence.
Key Responsibilities
Strategic Leadership
Support the CEO in delivering the charity's strategic plan.
Translate strategic priorities into operational plans and measurable outcomes.
Identify opportunities for organisational growth, innovation, and partnerships.
Contribute to long-term sustainability planning and organisational development.
Operational Management
Lead the day-to-day operational management of the charity.
Develop and maintain effective operational policies, procedures, and systems.
Ensure programmes and services are delivered efficiently, safely, and to a high standard and be an active delivery person for programmes.
Manage the resources and visitors of Vavengers HQ and ensure the space is utilised effectively by ambassadors and members of the charity
Monitor organisational performance and help produce an annual impact report
Governance and Compliance
Ensure compliance with charity law, employment legislation, safeguarding requirements, data protection regulations, and relevant regulatory standards.
Support the CEO and the Board of Trustees through timely reporting and implementation of governance decisions.
Maintain organisational policies and ensure regular review and compliance.
Oversee organisational risk management and business continuity planning.
Financial Oversight
Work alongside the CEO and Treasurer to develop and monitor the annual budget and management accounts/cash flow.
Ensure effective financial controls and value-for-money practices.
Monitor operational expenditure and resource allocation.
Actively participate in income-generating activities, including supporting grant applications, other fundraising initiatives, and partnership building.
Support the CEO and board of trustees to produce annual accounts.
People Leadership
Act as a key leader for incoming staff members, ambassadors and volunteers.
Foster a collaborative, inclusive, and high-performing trauma-informed workplace culture.
Oversee recruitment, performance management, learning, and staff wellbeing.
Oversee volunteer and ambassador management
Programme Delivery
Ensure all programmes achieve planned objectives and demonstrate measurable impact, providing critical support and care to survivors and those at risk.
Establish systems for monitoring, evaluation, and continuous improvement.
Promote innovation and evidence-based practice across all service areas.
Deliver support hubs in partnership with ambassadors
Partnerships and External Relations
Develop and maintain effective relationships with funders, local authorities, community organisations, activists, corporate partners, government members and other stakeholders.
Represent the charity at meetings, conferences, and partnership events as required.
Support collaborative working across sectors to maximise impact.
Risk Management
Identify operational risks and implement mitigation strategies.
Ensure appropriate safeguarding, health and safety, and information security practices are maintained.
Develop and oversee business continuity and crisis management procedures.
Person Specification
Essential Qualifications and Experience
Significant leadership and campaigning experience within the charity, public, or private sector.
Demonstrated success in operational management and organisational development.
Experience managing budgets and financial planning.
Strong understanding of governance and regulatory compliance.
Proven ability to manage change and deliver organisational improvements.
Excellent project and programme management skills.
Knowledge
Charity governance and best practice.
Financial management principles.
Human resources and employment legislation.
Risk management and organisational compliance.
Monitoring and evaluation frameworks.
Safeguarding and data protection requirements.
Racial, social and gender justice.
Skills
Strategic thinking with strong operational delivery.
Outstanding leadership and people management.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Effective stakeholder engagement and partnership development.
Excellent organisational and decision-making skills.
Ability to balance strategic priorities with operational detail.
What We Offer
An opportunity to shape the future of The Vavengers alongside inspiring leaders
A Central London workspace
Professional development opportunities
A collaborative, led-by and for values-driven working environment in the gender justice sector
The chance to lead positive change for the communities we serve
A flexible working opportunity with an appropriate London living wage
Staff wellbeing programmes
Equal Opportunities
The Vavengers Charity is committed to equality, diversity, and inclusion. We welcome applications from people from all walks of life and are committed to creating an environment where everyone is respected, valued, and able to thrive. We are a led-by-and-for movement, and we encourage those with lived experience of Gender-Based Violence to apply for paid and unpaid positions in our organisation.
The Vavengers is an equal opportunity employer. In line with legal requirements and the nature of the work required for this role(running women-only safe spaces), we are seeking women-only applications as an occupational requirement under Schedule 9 Part 1 of the Equality Act 2010.
We are a UK-based women and survivor-led movement working to end Female Genital Mutilation and all other forms of Violence Against Women and Girls.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Nb. for full information on this role please read both attachments: Job Pack and Job Description
Summary
We are seeking a highly motivated and skilled individual to serve as Coordinator, leading the mission of Street Pastors in Kingston. The ideal candidate for this role will be a person of integrity who is able to demonstrate experience and potential in leadership of Christian outreach and mission. They should have experience leading and managing volunteers in a relevant context. They should possess effective organisational and communication skills and demonstrate a passion for building and sustaining partnerships around community outreach.
Context
Kingston Street Pastors is a churches initiative which has been operating since 2006 deploying Christian volunteers in the town centre in the night time to Care, Listen and Help. We enjoy excellent relationships with key stakeholders in Kingston’s night time economy including our local council, police and businesses. Within the wider Street Pastors movement we have made significant contributions over the years to develop policy and practice and have worked closely with neighbouring Street Pastors initiatives and with the Ascension Trust. For governance purposes Kingston Street Pastors operates as an affiliated project of Oxygen, a Kingston based youth work charity.
Our key strategic priorities are to maintain and build on the positive relationships we have with our local council, the police and businesses in the night time economy, taking advantage of opportunities for collaboration, accessing funding and other forms of support. We are perennially focused on the recruitment of new volunteers to serve as Street Pastors and Prayer Pastors to sustain and grow our capacity to deploy teams to the streets.
About the Role
This role has a Genuine Occupational Requirement for the post holder to be a practicing Christian (as outlined by 2010 Equality Act, Section 9)
Our new Coordinator will work closely with the Street Pastors Deputy Coordinator, leading the regular operations of Kingston Street Pastors and the deployment of teams while also overseeing the strategic development of the initiative in response to emerging needs and opportunities.
Applicants should have people skills and demonstrate an ability to solve problems using a range of creative solutions including working with volunteers or using technology in new ways. The ideal candidate will have an ability to work flexibly and manage their time and resource effectively amidst competing priorities.
A strong applicant will also be able to demonstrate the following:
A good understanding of the work and ethos of Street Pastors and how this resonates with your approach to Christian mission.
A passion for the role the Church plays in our local community and an ecumenical ethos which is appreciative of a diversity of Christian traditions.
The ability to partner with key stakeholders in the community to increase the resources, reach and depth of charitable projects.
A high level of proficiency in project management with competent administrative and IT skills.
A good understanding of the night time economy, its users and key stakeholders.
Experience and skills in charity/ church project leadership with specific reference to the recruitment, development and management of volunteers.
An understanding of monitoring and reporting on the impact of charitable work.
Relevant experience in fields such as youth work, homelessness support, drug and alcohol services and promotion of community safety are also highly desirable.
This role is subject to an enhanced DBS check and suitable references including at least one reference from a church minister.
To apply for this role please provide your CV and write a cover letter of no more than 1500 words (or up to 2 pages) explaining why you are interested in the role and how your skills, attributes and experience make you a suitable candidate. Please ensure that your covering letter addresses the criteria both in the attached Coordinator Job Pack and the Coordinator Job Description.
We are currently seeking a Head of Finance Business Partnering to join our developing and newly repositioned Finance team on a permanent basis.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions.
The role:
This role is specifically responsible for delivery of appropriate budget reporting that have been the result of future-focussed, strategic and inclusive business partnering relationships across Shakespeare’s Globe between budget holders and the Finance Business Partner team.
This team needs to be led by someone who understands where the budget holders are, understand their fears and concerns, understand the reasons behind their previous decisions, and hold them to account whilst inspiring them to work differently to achieve the financial budgeting. This role will be working specifically within and joining up the interdependencies of how the work impacts other work, other teams and other expenditure. You will need to be able to identify where budget decisions have been made driven by emotions rather than by the business and strategy. The ability to get buy-in is important whilst ensuring objectivity is essential. We do not need an enabler, we need a gentle and collaborative disruptor.
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
Benefits:
To apply:
For more information, please download the job description from this page. To apply, please complete the online application form on our website by 12:00pm (midday) on 10 September 2026.
First round interviews will take place week commencing 5 October 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London (with hybrid working available)
Closing date: Thursday 10 September
Interview date: Thursday 24 September in London
Salary: £100,000 pa
Brook is a 4 Day Week employer
About Brook
Brook believes in a society where everyone is supported to live healthy, safe and fulfilling lives. For over sixty years, Brook has been a pioneering force, transforming lives and communities. Brook fights for the right to excellent sexual health, mental health and wellbeing, offering lifelong support that is inclusive, non-judgmental and accessible to all. Our unique offer combines clinical services, relationships and sex education, outreach in community settings, wellbeing programmes and counselling. In 2025/26, we supported 1.45 million people through our frontline services. We delivered 4,053 mental health and wellbeing interventions, supported 111,931 people through our education and wellbeing work and supported 57,071 people through our all-age clinical services.
About the role
We’re looking for a Director of Engagement, Communications & Income to provide strategic leadership across income generation, service development, marketing, communications, policy and external engagement.
The role is key to strengthen organisational sustainability by securing diverse and sustainable income streams. You will provide strategic leadership for service development and oversee the identification, development and submission of high-value, complex bids and tenders for commissioned services.
You will oversee communications, marketing and brand activity ensuring communications effectively position the organisation to attract funders, donors, corporate partners and stakeholders. You will lead the organisation’s external engagement strategy to enhance profile, influence and reach.
About you
You will have significant senior leadership experience and be skilled at collaborative working. Your outstanding leadership, influencing and relationship-building skills will be evidenced through a track record of securing income from diverse sources. You will have extensive experience in in communications, brand development and stakeholder engagement.
Your ability to efficiently manage a complex and busy workload with conflicting priorities will enable you to work well under pressure and deliver to deadlines. You will have an in-depth knowledge of the charitable funding landscape, the public sector commissioning environment and a broad range of communications activities.
Benefits of working for Brook:
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Associate Director, Investment Development
Contract type: 2-year fixed-term contract with potential to renew – Full-time, 35 hours per week
Location: London, United Kingdom
UK hybrid working – up to 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £71,481 - £82,059 per year with excellent benefits
About Resilient Water Accelerator (RWA)
The Resilient Water Accelerator (RWA) envisions a future where water security and climate resilience enable people, nature, and economies to thrive. We are a non-profit company that catalyses capital by transforming investment landscapes and scaling financing solutions for water security and climate resilience. RWA is a subsidiary of WaterAid and was launched by the former Prince of Wales in 2021.
About the team
The Resilient Water Accelerator (RWA) is a non-profit subsidiary of WaterAid, launched by the former Prince of Wales in 2021. We catalyse capital by transforming investment landscapes and scaling financing solutions for water security and climate resilience — acting as both market shaper and deal driver, with specialist teams and partners in Nigeria (Lagos), Bangladesh, Morocco, Brazil and South Africa. This role reports to the Senior Director, Programmes & Investment Development.
About the role
As our Associate Director, Investment Development, you will design, structure and scale blended and private/commercial finance solutions for water and water-related investments — water for cities, water for industries and water for nature — and work closely with our CEO, Chief Investment Officer, in-country teams, investors, DFIs and programme partners to drive sustainable change.
In this role, you will:
To be successful, you will need:
Although not essential, we’d prefer you to have:
Closing date: Applications close 11:59 PM (UK time) on Monday, 7th September 2026. Interviews are expected to take place the week commencing Monday 14 September.
How to apply: Click Apply to upload your CV and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At RWA, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and RWA’s Safer Recruitment policy. All UK-based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all employees to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Commitment:
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. RWA and WaterAid are places place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Imroc is seeking a Chief Executive Officer to provide strategic, values-led leadership as the organisation enters its next phase of development.
This is a significant leadership opportunity for someone who can combine a strong commitment to recovery and lived experience leadership with the strategic, organisational and commercial judgement needed to lead a relatively small, influential charity. Working closely with the Board of Trustees and senior colleagues, the CEO will shape clear priorities, strengthen organisational and financial sustainability, build future leadership capability, and create new opportunities for impact and growth.
The successful candidate will be joining an organisation with a distinctive philosophy and more than 20 years of experience influencing recovery-focused practice. Imroc works in England and globally, combining consultancy and organisational development, accredited training, coaching and mentorship, thought leadership, evaluation and research.
What Imroc does
Training – co-produced, practical and recovery-focused programmes designed to build skills, confidence and meaningful culture change.
Consultancy and organisational development – collaborative support that helps organisations embed recovery principles, co-production and lived experience into practice and organisational culture.
Research and evaluation – evidence-based work that contributes to learning across mental health and related systems and underpins Imroc’s training and consultancy.
Thought leadership and influence – sharing learning, challenging established practice and helping shape more inclusive and recovery-focused systems.
At the heart of Imroc’s work is a commitment to recovery, peer support, co-production/co-development, equality, diversity and inclusion, and lived experience leadership.
Purpose of the role
The Chief Executive Officer is responsible for providing strategic, values-led leadership to Imroc, ensuring the organisation continues to influence and transform mental health systems through recovery-focused consultancy, research, training and innovation.
Working closely with the Board of Trustees, the CEO will lead the organisation through its next phase of development by creating a clear strategic vision, building sustainable partnerships, identifying new opportunities for growth and ensuring Imroc remains financially sustainable whilst remaining true to its values and recovery philosophy.
The CEO will lead Imroc through a period of organisational transition, strengthening organisational and financial sustainability, developing future leadership capability, and positioning the charity for its next phase of development.
They will inspire an inclusive, high-performing culture where people are supported, challenged and enabled to do their best work, ensuring Imroc continues to have meaningful impact both nationally and internationally
Imroc’s new Chief Executive Officer will:
Provide inspiring, values-led strategic and executive leadership;
Successfully lead Imroc through its next phase of organisational development and transition;
Establish clear strategic priorities and ensure these translate into organisational action;
Strengthen Imroc’s influence nationally and internationally;
Create new opportunities for sustainable growth and impact;
Build sustainable strategic partnerships;
Strengthen Imroc’s long-term financial sustainability;
Develop organisational and leadership capability;
Develop an engaged, confident and high-performing team;
Ensure lived experience leadership, peer support, co-production and recovery principles are meaningfully embedded across Imroc;
Champion innovation and thought leadership whilst enabling a wider range of voices across Imroc to contribute to its influence; and
Ensure Imroc continues to have a meaningful impact on mental health systems and communities.
Key responsibilities
Strategic and executive leadership
Provide strategic leadership to Imroc, ensuring the organisation remains focused on delivering its charitable objectives and long-term vision.
Work collaboratively with the Board of Trustees to set and deliver Imroc’s strategic direction, translating the organisation’s purpose and values into clear organisational priorities.
Provide effective executive oversight of organisational and operational performance, ensuring resources, systems and organisational capability support strategic priorities.
Continually scan the external environment to identify emerging opportunities, challenges and changes across mental health, health, social care and wider systems.
Translate strategic opportunities into innovative products, partnerships, and services that align with Imroc’s mission.
Ensure organisational structures, capabilities and resources continue to evolve to meet future priorities.
Lead Imroc effectively through organisational, cultural and strategic change.
Champion continuous improvement and innovation.
Leadership and culture
Lead an inclusive, compassionate and value-led organisational culture.
Foster an environment where people feel supported whilst also being appropriately challenged to achieve high standards.
Lead with authenticity, integrity, and a strong commitment to recovery principles.
Ensure Imroc’s values, recovery philosophy, commitment to EDI, peer support, co-production/co-development and lived experience leadership are reflected throughout organisational culture, priorities and decision-making.
Build leadership capability through coaching, mentoring, and development.
Promote collaboration, learning, and continuous improvement across consultants and colleagues.
Ensure difficult conversations are approached constructively, respectfully, and in a way that enables growth.
Business development and external influence
Build and maintain strategic partnerships across the NHS, voluntary sector, academia, research organisations and wider system partners.
Proactively identify and create new business opportunities, strategic partnerships and sources of sustainable income that increase Imroc’s impact and strengthen long-term financial sustainability.
Represent Imroc nationally through networking, speaking engagements, conferences, and stakeholder engagement.
Position Imroc as an influential, values-led and recovery-focused thought leader, creating opportunities for colleagues and people with lived experience to contribute to Imroc’s external voice and influence.
Support the development of bids, proposals, and strategic partnerships that align with Imroc’s values and expertise.
Build relationships that open opportunities for others across Imroc to develop and deliver new work.
Financial sustainability
Work closely with the Chief Operating Officer and Board to ensure long-term financial sustainability.
Oversee financial planning, budgeting, and organisational performance.
Ensure effective stewardship of organisational resources.
Support and enable income generation through consultancy, partnerships, grants, and other opportunities.
Ensure strategic and operational decisions take account of Imroc’s long-term financial sustainability.
Governance
Maintain a strong and effective relationship with the Board of Trustees.
Maintain oversight of effective strategic governance frameworks, ensuring clear accountability, effective decision-making, and appropriate organisational assurance.
Ensure the organisation meets all legal and regulatory obligations.
Support Trustees through timely reporting, strategic advice, and effective governance.
Promote high standards of integrity, transparency, and accountability.
People leadership
Lead, support, and develop senior colleagues.
Build organisational capability and succession planning.
Create an environment where people are empowered to contribute their expertise.
Encourage collaboration whilst maintaining accountability for delivery.
Lead through periods of change in a way that maintains engagement, organisational confidence, and effective delivery.
Create the conditions in which lived experience leadership, peer support and co-production are valued and embedded across the organisation.
Person specification
Essential experience
Significant senior executive leadership experience, including experience of organisational and operational management.
Demonstrable experience of leading organisations through significant organisational, cultural or strategic change, while maintaining staff engagement, stakeholder confidence and organisational performance.
Experience leading organisational strategy and change.
Experience working effectively with Boards or Trustees.
Experience developing and leading high-performing teams.
Experience building strategic partnerships and influencing senior stakeholders.
Experience contributing to organisational financial sustainability and identifying opportunities for sustainable growth.
Experience within mental health, health, or social care.
Essential knowledge and skills
Strong strategic thinking and commercial awareness.
Excellent relationship building and influencing skills.
Ability to identify future opportunities and translate these into organisational priorities.
Excellent communication and presentation skills.
Ability to lead with both compassion and accountability.
Strong judgement and decision-making skills.
Ability to manage complexity and ambiguity.
Demonstrable commitment to values-led leadership and to embedding equality, diversity and inclusion, recovery principles, peer support and co-production/co-development within organisational culture, leadership and decision-making.
A strong understanding of recovery philosophy, peer support, co-production and lived experience leadership.
Demonstrable understanding of lived experience leadership and the ability to value and embed lived experience in all aspects of the role and the work of the organisation.
Personal experience of mental health challenges, either personally or as a family member/carer, together with an ability to reflect on how this experience influences your values, priorities, and practice.
Desirable experience
Experience within consultancy or professional services.
Experience of research partnerships or academia.
Experience of public speaking and thought leadership.
Experience securing funding, consultancy opportunities or strategic partnerships.
Experience working internationally.
Postgraduate qualification or equivalent experience.
Personal attributes
Authentic and values-led leadership.
Curiosity and a commitment to learning.
Creativity and innovation.
Resilience and adaptability.
Collaborative leadership.
Courage to make difficult decisions.
Ability to inspire confidence and build trust.
Commitment to Imroc’s recovery philosophy.
A commitment to sharing power and ensuring lived experience meaningfully informs organisational leadership and decision-making.
The ability to balance strategic leadership with practical executive leadership required within a relatively small organisation.
Recruitment process and timetable
Timing & Activity
Wednesday 19 August – Sunday 6 September - Application window
Monday 14 September – Wednesday 16 September - First stage interviews (subject to change)
Monday 21 September – Wednesday 23 September - Second stage final interviews (subject to change)
How to apply
To apply for the Chief Executive Officer role, please submit:
your current CV; and
a covering letter setting out your interest in the role and how your experience, skills and approach align with the requirements set out in this candidate pack.
Application details
Salary - £90,000
Location - London - Hybrid
Where to apply - Directly to this advertisement
Contact for an informal discussion - Kathryn Wileman. Clover HR
Interview arrangements - First stage and second stage Imroc interviews will be arranged virtually.
Accessibility and inclusion
Imroc’s work is grounded in inclusion, equity, co-production and lived experience. Candidates are encouraged to let the recruitment team know if they require any reasonable adjustments or other support to participate fully in the recruitment process.
Find out more
More information about Imroc, its work, publications, training, consultancy and research is available at their website
Job Summary:
Rape Crisis England & Wales is the national membership and accreditation body for a network of Rape Crisis Centres that provide specialist support for survivors of sexual violence and abuse. We work to promote the needs and rights of survivors and campaign for an end to all forms of sexual violence, abuse and exploitation.
Our Fundraising and Development Officer will support our daily fundraising operations. In this role, you will be responsible for coordinating contractor relationships, managing administrative tasks, supporting our governance arrangements, collating data and ensuring smooth communication across departments. You will play a key role in optimising processes, handling logistics, and assisting in the delivery of operational initiatives.
Key Responsibilities:
The overall purpose of this role is to provide administrative and operational support across the fundraising department. You will work closely with the Head of Fundraising and Development to support donor recognition and stewardship, fundraising finance processes, and collate data for reporting against KPIs.
The key responsibilities of this role include:
Donor recognition and supporter care
• Thank Challenge event and one-off donors promptly, warmly, and accurately, within agreed turnaround times, tailoring acknowledgements by gift size, channel, and giving history.
• Administer donor recognition processes, including welcome journeys for new regular givers, milestone and anniversary acknowledgements, and recognition of mid-level and repeat donors.
• Respond to supporter enquiries by email, phone, and post in a professional and sensitive manner, escalating complex matters as appropriate.
• Handle sensitive gifts, such as in memory donations, with care and discretion.
• Support the stewardship of challenge event participants and community fundraisers, including fundraising materials, sponsorship processing, and thanking.
Individual giving and donation processing
• Record donations accurately and regularly on Salesforce, ensuring each gift is coded correctly by source, campaign, and restriction.
• Process payroll giving donations
• Maintain the Mailchimp donor database including uploading new donors
• Carry out regular reconciliations of donation income with Finance colleagues, investigating and resolving discrepancies.
• Administer regular giving, including setting up, amending, and cancelling regular gifts, and monitoring failed payments.
• Support the delivery of individual giving campaigns and appeals, with donation handling, data segmentation, and post campaign administration.
• Assist in processing and acknowledging occasional one-off donations received across all channels and platforms, including online giving platforms, direct debits, standing orders, cheques, and bank transfers.
Gift Aid
• Maintain complete and compliant Gift Aid declaration records for all eligible donors.
• Prepare and submit regular Gift Aid claims to HMRC, ensuring claims are accurate, maximised, and submitted on schedule.
• Keep an audit trail of claims and declarations in line with HMRC requirements, and support any related audit or compliance activity.
• Identify opportunities to increase Gift Aid uptake across giving channels.
Data and compliance
• Maintain accurate, up to date supporter records on the fundraising database, including contact details, communication preferences, and consent.
• Ensure all supporter data is handled in line with UK GDPR, the Fundraising Regulator's Code of Fundraising Practice, and RCEW policies.
• Run routine data hygiene tasks such as deduplication, returned mail processing, and preference updates.
• Produce simple reports on income and supporter activity to support team planning and reporting to funders and the Board.
General fundraising support
• Monitor and respond to email correspondence in the fundraising inbox
• Provide administrative support across the fundraising function as required, including trusts and foundations, corporate partnerships, and events.
• Maintain fundraising records, templates, and process documentation so that key tasks are well documented and consistent.
• Research potential donors and funding opportunities to support the organisation’s goals.
• Provide administrative support during grant application processes, including compiling documents and tracking deadlines.
• Coordinate logistics for fundraising events, including venue booking, catering, and invitations.
• Contribute to a positive, collaborative team culture and take part in team meetings and organisational activity.
• Undertake other reasonable duties consistent with the level of the role.
The post holder is expected to work collaboratively with internal teams and external stakeholders to promote the aims and values of Rape Crisis England & Wales. Therefore, this list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. We ask all employees to uphold our organisational values, support our mission and purpose, and to maintain respectful and collaborative relationships with colleagues at all levels of the organisation.
Person Specification
· A relevant qualification in Fundraising or a related field would be desirable.
· Proven experience in a fundraising role, ideally within a corporate, nonprofit, or government environment.
· Experience with fundraising activities such as donor relations, and materials preparation
· Strong ability to coordinate multiple tasks simultaneously, ensuring deadlines are met and operations run smoothly.
· Detail-oriented with excellent time management and prioritisation skills.
· Excellent written and verbal communication skills, with the ability to prepare reports, presentations, and donor correspondence.
· Ability to communicate effectively with senior leadership, team members, external stakeholders, and donors.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
· Familiarity with donor management platforms (e.g., JustGiving)
· Experience with Salesforce would be beneficial
· Ability to approach challenges with a proactive and solutions-oriented mindset and make decisions based on data, policies, and best practices.
*Shortlisting will be based on the candidates’ ability to demonstrate the criteria in bold.
Personal Attributes:
Eligibility
Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.
Additional Information
Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.
Due to the volume of applications received, only candidates selected for interview will be contacted.
The client requests no contact from agencies or media sales.