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Top job
Women's Aid Federation England, Remote
£42,750 per year
Posted 1 day ago
Top job
Closing in 5 days
Help for Heroes, Remote
£34,427.00 - £42,936.00
Help for Heroes has an incredible opportunity for a Corporate Partnerships Account Manager to join their team.
Posted 1 day ago
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Help Counselling Centre, Remote
£35,000 per year
We're on the hunt for a seasoned Administration and Systems Manager to become part of our dynamic Operations team.
Posted today
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Nicola James & Co, Remote
£28,000 - £38,000, depending on experience.
We are seeking a highly organised and motivated candidate to manage programmes & events that will advance our work across the UK & Europe.
Posted 3 days ago Quick Apply
Closing in 6 days
Rape Crisis England & Wales, Remote
£38,200 - £41,500 per year
Posted 3 weeks ago
Deafblind UK, Remote
£25,490 FTE
Seeking an organised and enthusiastic individual to join Deafblind UK as a Service Administrator in our Volunteering Team
Posted 1 day ago Quick Apply
Closing today at 23:59
FoodCycle, Remote
£32,000 - £34,000 per year
Help us achieve our vision to make food poverty, loneliness and food waste a thing of the past for every community
Posted today
Family Fund, Remote
£35,339 per year
We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund in Wales.
Posted today
Closing in 6 days
FareShare, Remote
£36,302 - £38,213 per year
Posted 1 day ago
Huntington's Disease Association, Remote
£30,000 per year
Seeking an experienced Volunteer Manager, to work with and inspire those who volunteer for the charity.
Posted 4 days ago
Women's Aid Federation England, Remote
£42,750 per year
Posted 2 weeks ago
Page 1 of 12
£42,750 per year
Contract (12 Month Contract)

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

Location: Remote with occasional travel to Bristol


Length of contract: Fixed Term Contract – 12 months

Hours per week: 37

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Operations Manager role: 

As Operations Manager, the successful candidate will play an integral role in the effective day to day management of key business support services including operations, IT data and premises. The role includes line manage responsibilities of the inhouse team as well as maintaining key relationships with outsourced companies to ensure objectives are met.


Key duties and responsibilities of the Operations Manager:


  • Manage the non-pay elements of the Operations Budget, including IT budget. (approximately £400K annually) 
  • Ensure that the technical, digital and office environment needs of all staff (across all sites and remote workers) are fit for purpose and adequately resourced
  • Compliance with Health and Safety legislation
  • Oversee the effective management of communal facilities, office resources and equipment. 
  • Responsible to complete, monitor and maintain the Operations Risk Management register.

Data Protection and Management: 

  • Provide subject matter expert advice on GDPR compliance and data protection. 
  • Responsible for co-ordinating the Data Champions Group to ensure that all Data Protection Polices are kept up to date. 
  • Responsible for all Subject Access and Right To Be Forgotten Requests
  • Act as the ICO liaison. 
  • Responsible for setting GDPR training requirements
  • Manage the Intranet and SharePoint sites
  • Responsible for ensuring that the CRM operates in line with WA’s IT and GDPR Policies. 
  • Responsible for monitoring the ongoing archiving connection.


  • Work with the external IT contractors to ensure effective delivery of the WA IT strategy. 
  • Ensure effective management and coordination of IT systems, equipment, office machinery, premises, and services. 
  • Plan, develop and implement strategies for IT
  • Ensure organisation wide compliance with IT policies. 
  • Manage responsive IT support, maintain central records for externally provisioned services. 
  • Oversee the effective use of databases and file storage

What we are looking for in our Operations Manager:

  • Experience and knowledge of a variety of software packages, particularly MS products
  • Line Management experience
  • Experience of hardware troubleshooting and support
  • Solution driven and the ability to think creatively, working to tight deadlines
  • Experience in health and safety
  • Excellent IT skills and computer literacy
  • Good knowledge of GDPR and confidentiality
  • Good oral and written communication skills


Benefits of joining us as our Operations Manager include:

  • Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
  • Valuable Pension Benefits: a generous 7% employer contribution.
  • Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
  • Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
  • Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.


How to apply? 

  • Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
  • Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).


  • Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
  • If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
  • We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
  • All posts, including remote posts, must be based in the UK.
  • Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
  • We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
  • Please read our Single Sex Statement on the Women's Aid website
Application resources
Posted by
Women's Aid Federation England View profile Company size Size: 51 - 100
Posted on: 22 April 2024
Closing date: 20 May 2024 at 09:00
Tags: IT,Operations

The client requests no contact from agencies or media sales.