Service manager jobs in Leeds
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Our client is a dynamic, passionate charity, committed to improving the lives of children across the UK. They currently run over 100 local services that help thousands of young people who desperately need support, as well as campaigning to change laws and policies to make children’s lives both happier and safer. They are now looking to recruit a Service Manager (part-time, 21 hours) to lead the safe and effective development and delivery of a new Virtual Therapy service.
This is an exciting opportunity to work as part of a new impactful service, providing accessible digital therapeutic services to a variety of young people. As Service Manager you will initially work closely with external app developers to translate clinical and safeguarding needs into platform requirements, validating functionality through user testing, and assuring compliance, accessibility and data protection for online therapy with children and young people. Once the app is built and launched, the role will focus on setting up, scaling and running the virtual therapy programme, ensuring high-quality practice, safeguarding, accessible delivery and continuous improvement.
Please note, the first phase of this work involving the development of the product will last approximately 6 months. Subject to funding, this role will then move into the second phase of work involving the mobilisation, leadership and management of the product.
To apply for this role, you will have demonstrable experience of delivering therapeutic work with children and young people across a range of presenting issues. A relevant professional qualification (e.g., Diploma in Counselling or Psychotherapy, Psychology, Mental Health or Nursing) and registration with a relevant professional body (e.g. BACP, BABCP, UKCP or equivalent) is essential for this role. You will have project and/or service management experience within a health, social care or education setting, and will have experience of supervising and managing staff performance and practice. Experience of working as a service/product owner with software teams to deliver a regulated or digital-health platform is desirable. Overall, you will be a skilled communicator, able to work independently and passionate about driving forward new accessible therapeutic services to improve the lives of vulnerable young people.
In order to apply please initially submit your CV in the first instance (Cover Letters are not required). Should your experience be suitable, we will then be in touch to advise next steps.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
Please note, this is initially a 6 month FTC with possibility of extension due to funding. Please only apply if you are available immediately or have no more than a 1 month notice.
This is a remote role and will be part-time (21 hours per week).
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
3 days a week
We are seeking an experienced and results-driven Manager to proactively support the growth, development and geographical expansion of our services. This is a fantastic opportunity to join a dynamic charity in a highly rewarding role that will drive key developments in our services. You will focus on targeted initiatives including:
· The planning, launch and growth of new Outside the Box day activities for adults with learning disabilities in our neighbouring town of Otley;
· The development and target achievement of our Outside the Box day service portfolio; and
· The expansion of our Carers and Companions services (Independent Living Services and elderly homecare services).
You will be someone who: can quickly build strong working relationships with internal and external stakeholders; has strong commercial acumen with a proven ability to grow services; and is skilled in the delivery of projects ensuring they are effectively planned and executed in line with agreed timescales and scope.
You will be highly organised with strong problem-solving skills, have excellent written and verbal communication skills combined with marketing and events experience and a passion for making a positive difference to the lives of others.
The role is initially offered on an interim basis (6 months) but offers the potential for transition into a senior management role with the charity.
To apply for this role please send a copy of your CV with covering statement (no more than 2 sides A4). If you wish to discuss this opportunity please send an email with full contact details and we will get back in touch.
Thank you!
Hours: 12 hours per week
Base: Shipley office
Salary: £32,000 – £35,050 (Full time equivalent)
We are seeking a compassionate and motivated Wellbeing Service Manager to lead and develop our wellbeing offer for unpaid carers in Bradford. This service provides free counselling support delivered by student counsellors, offering vital emotional wellbeing support to carers. The service also trains volunteers to offer a compassionate listening service.
This is an exciting opportunity to shape a relatively new part of the charity, ensuring high-quality delivery while contributing to its growth and sustainability.
Key Responsibilities
Service Delivery & Coordination:
- Manage referrals into the wellbeing service, including initial contact and triage of unpaid carers into the caring callers support offer or counselling offer
- Assess needs and match carers appropriately with student counsellors/ volunteers
- Monitor the progress and outcomes of counselling support
- Support the coordination of wellbeing activities across all areas including staff wellbeing
- Student Counsellor/Volunteer Recruitment & Support
- Recruit student counsellors and volunteers in partnership with training providers
- Deliver in house induction and training to students/volunteers
- Provide ongoing support, guidance, and workplace supervision to student counsellors /volunteers
- Ensure students are working within ethical and professional boundaries
Quality Assurance & Reporting:
- Maintain accurate and confidential records of service delivery
- Monitor service performance and outcomes
- Produce reports for internal use and funders
Service Development:
- Contribute to the ongoing development and improvement of the service
- Identify gaps, opportunities, and innovations to better support carers
- Support the development of policies and procedures where needed
Funding & Sustainability:
- Contribute to identifying and securing future funding opportunities
- Support bid writing and reporting to funders
For an informal discussion, please reach out to: Dolly Dalton.
This is an opportunity to join a dedicated organisation that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply.
Carers’ Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.
Closing date for applications: Sunday 28th June 2026
Proposed interview date: Tuesday 7th July 2026 (virtually)
Registered Charity
51 - 100
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
The client requests no contact from agencies or media sales.