Services support officer jobs

Together for Short Lives is a charity that ensures seriously ill children and their families receive the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.

A fantastic opportunity is available for a Family Support Hub Officer to join us as maternity cover for 9 months. You will work within our Family Support Hub, liaising with identified partners to provide support to families with a seriously ill child, as well as providing grants administration and event organisation support. 

About the Role

The purpose of this role is to help Together for Short Lives reach and support more families - responding appropriately to their needs by listening, signposting or referring onto internal and external support e.g.. grants, peer support, events and engagement opportunities. You will support families contacting Together for Short Lives through the Helpline, website and from partner referrals.

This role combines responsibility for grant administration and voucher processing with day-to-day family support hub tasks, including managing email inboxes and co-ordinating communications. The postholder will ensure that families receive timely information, compassionate support, and access to financial assistance, while helping the organisation meet funding obligations and maintain high-quality service delivery.

About You

• You will be passionate about providing support to seriously ill children and their families and be inspired by the potential to make an impact and to deliver tangible change.
• You will have experience in grant administration and delivering compassionate support and timely information, as well as being a great communicator
• You will have experience helping to deliver and organise events

How to Apply

Please follow the link to our website to find out more and apply. ​

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The CSE Team Leader will play a crucial role in supporting the Operations Manager and wider Basis management team to oversee the delivery of 1:1 and group-based support to young people in our service offering high quality, effective safety advice, information and support, enabling young people to navigate exploitative and abusive relationships. The Team Leader will hold a protected caseload to enable them to carry out their other duties.

The Role includes line managing the staff on the Young People’s Team, supporting with reports, recruitment and safeguarding. There will be an expectation to attend Child Focussed and Contextual MACE as an expert panel member and to support the Operations Manager with attendance at Silver MACE meetings. The role will work to ensure young people receive an exceptional service and contribute to the strategic development of Basis.

The Young People’s team work across Leeds and Bradford providing specialist support to young people experiencing CSE.  The team work to Basis’ organisational values, taking a harm reduction approach to enable and empower young people to make positive choices, whilst working to reduce risk.  The team have an established reputation for providing high quality, effective safety advice, information and support, enabling young people to navigate exploitative and abusive relationships.  Services are provided within the community, at venues as young people determine.  

Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women and young people who are being sexually exploited or are involved in sex work. 

Join Our Leadership Team: Head of Service Delivery and Standards

Location: Eyre Street, Sheffield (with flexible/hybrid working)
Hours: 36.25 per week, Monday to Friday (flexible between 8am–6pm)
Salary: 40k+ Competitive, based on experience
Contract: Permanent

Are you a passionate, innovative leader looking for your next challenge in the charity or social care sector? Do you want to make a real and lasting impact in the lives of older people across Sheffield?

At Age UK Sheffield, we’re not just a service provider—we’re a movement that puts older people at the heart of everything we do. We are now recruiting for a strategic, forward-thinking Head of Service Delivery and Standards to join our Senior Management Team and lead the evolution of our services at a time when older people need us more than ever.

About the Role

This is a rare opportunity to join an innovative, award-winning charity that prides itself on delivering excellence. Reporting directly to the Chief Executive and working closely with our Board of Trustees, you will have overall responsibility for the quality, delivery, development, and strategic leadership of our operational services, including:

• Independent Living coordination
• Hosptial Discharge
• Dementia support
• Information & Advice
• Paid-for home support services

You will be the organisational lead for safeguarding, health and safety, and quality assurance, ensuring that services are safe, high-performing, person-centred, and continuously improving.

About You

You will be an experienced senior leader with a background in social care, health, or the voluntary sector. A confident people manager, you’ll be skilled at getting the best out of teams while maintaining a strong grip on performance, contracts, compliance, and culture.

You're equally at ease in a boardroom presenting KPIs to trustees as you are chatting to customers at a dementia café. You’ll bring:

• Proven experience in managing innovative, high-quality frontline services
• Strong leadership and people management capabilities (our team includes over 90 staff and 100+ volunteers)
• Confidence in safeguarding, health and safety, HR, and quality standards
• A collaborative, flexible, and values-driven approach to leadership
• Excellent IT and data literacy and a strong understanding of contractual performance

Why Work With Us?

• You’ll be part of a visionary, supportive, and diverse organisation committed to making Sheffield a great place to grow older.
• We offer flexible working hours and hybrid working options following a comprehensive induction.
• 30 days annual leave (plus bank holidays)
• Age UK Sheffield is proud to be a Mindful Employer and a Disability Confident Employer. We warmly welcome applications from people of all backgrounds, including LGBTQ+ and Black and ethnic minority communities.

Ready to Lead Change?

If you’re excited by the opportunity to shape and deliver outstanding services that make a difference, we’d love to hear from you.

Apply by: 9am on Monday 15th September.  Interviews will be held during week commencing 22nd September

For an application pack please go to the ‘Recruiting’ page on our website

Join us. Lead with heart. Deliver with purpose.

Job Opportunity: Skills and Employment Support Officer
Organisation: Gypsies & Travellers Wales
Salary: £25,975 (pro rata)
Hours: 22.5 hours per week (days flexible, must include Thursday & Friday, can be worked across 3–5 days)
Location: South East Wales (with mainly community and office based work)

Gypsies & Travellers Wales is seeking a Skills and Employment Support Officer to work alongside Gypsy and Traveller communities to strengthen skills, build confidence, and expand opportunities in employment, training, volunteering, and further education.

Key responsibilities include:

• Providing one-to-one and group support tailored to people’s individual goals.

• Running skills-based sessions such as driving theory, literacy, sewing, and other classes identified by the community.

• Offering wellbeing and in-work support, including advice on benefits.

• Collaborating with training providers and employment agencies to make opportunities more accessible and inclusive.

• Supporting community-led approaches, ensuring services reflect and build on people’s own strengths and priorities.

• Representing the needs and aspirations of Gypsy and Traveller communities in local forums and contributing to policy development.

We are lookng for someone with:
✔ At least 2 years’ experience in a relevant field (training, advice, youth work, employment support).
✔ Strong communication skills and the ability to build trust with excluded communities.
✔ Experience of planning and facilitating group sessions.
✔ Understanding of the barriers Gypsies and Travellers face in employment, education, and training.

Closing date: 30th September 2025 (we may close early if sufficient interest is received).

Location: Preston, Lancashire

Permanent | Full-time - 37.5 hours per week

Salary: £77,744 - £83,546

After a remarkable 26-year journey with Caritas Care, including five years as CEO, our current Chief Executive will retire at the end of 2025.  This creates a rare and exciting opportunity to lead this dynamic, well-established and vibrant organisation.  The Trustees are looking for an exceptional leader to take forward and further develop one of the North West's most respected and impactful charities.

About Caritas Care

For 90 years, Caritas Care has been at the heart of communities across Lancashire, Cumbria and Greater Manchester.  We are a values-driven charity committed to improving lives and creating opportunities for people across the North West.  Our services include adoption and fostering, support for people with disabilities, rehabilitation programs and community projects, all designed to ensure that everyone has the chance to thrive.

About the Role

As CEO, you will provide strategic leadership and operational management, ensuring our services continue to make a meaningful impact.  Reporting to the Board of Trustees, your key responsibilities will include:

- Leading the organisation with passion and integrity, upholding our values in everything we do

- Developing and implementing strategic plans to enhance and expand our services

- Building strong relationships with key stakeholders, including funders, commissioners and partner organisations

- Ensuring financial sustainability, overseeing budgets and securing funding opportunities

- Maintaining governance and compliance standards, ensuring all activities meet legal, ethical and regulatory requirements

- Inspiring and supporting our dedicated staff and volunteers, fostering a culture of collaboration and excellence

About You

We are looking for an experienced and visionary leader who is passionate about making a difference. You will bring:

- Strong leadership and strategic planning skills with experience in a senior management role

- A deep understanding of the charity, social care or public sector, particularly in service delivery and safeguarding

- Excellent financial and operational management skills, ensuring sustainability and growth

- A collaborative approach, with the ability to engage and influence a wide range of stakeholders

- A values-driven mind-set, committed to inclusion, equality and social justice

Why Join Us?

This is more than a leadership role – it is an opportunity to make a real and lasting difference.  You will be joining a charity with deep community roots, a skilled team and a future full of possibility. 

- Lead a well-respected and impactful charity

- Work with a passionate team dedicated to making a difference

- Shape the future of services that change lives

- 30 days annual leave plus Bank Holidays

- Incremental salary scale progression

- Flexi-time and flexible working

- Opportunity to maintain a Social Work England registration

- Employee Assistance Programme

- Work based pension 5% employer contribution (LGPS transfer will be considered for the right applicant)

- Birthday leave after 10 years’ service

- Essential car user post with travel paid at 45p per mile

- Onsite free car parking

If you believe you have the skills, experience and passion to lead Caritas Care into its next chapter, we’d love to hear from you.

To find out more about this opportunity and to access the full candidate application information, please visit our vacancies page on our website 

For an informal discussion, please contact Susan Swarbrick, Chief Executive.

Applicants who have previously applied for this position need not reapply.

Closing date for applications:  Wednesday 24 September 2025

Provisional interview dates:  Tuesday 7 & Wednesday 8 October 2025

Early applications are encouraged as we may close the recruitment process ahead of the deadline if a sufficient number of high quality applications are received

This is an opportunity to join Refuge as a Domestic Abuse Community Outreach Worker to provide  high quality practical and emotional support to survivors of domestic abuse and their children living in Derby City.

The Community Outreach worker will provide high quality practical and emotional support to survivors of domestic abuse in accordance with Refuge’s philosophical principles. The post holder will inform the survivor on the options and support available, empowering the survivor to make decisions and achieve their goals to increase their safety, confidence and independence. The role involves working with a range of statutory and non-statutory agencies to advocate on behalf of survivors and promote access to services to meet their needs. The outreach worker will work within Derby City.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 3 October 2025

Interview Date: 15 October 2025

If you have a maintenance background, we can provide the training and support to gain the qualifications needed to be successful in this role. 

Working hours - Full time shift patterns: Week 1 - 07.00 - 16.00 / Week 2 - 09.30 - 18.30

Location: Our office in Harlow, Essex. (Due to the nature of the role and the on call rota you must live within 30 minutes of the site)

Internal role title: Business Services Officer in our Estates and Facilities Team.

About the role:

To provide front-line support services to Motability, Warwick House and Stadium Way ensuring high levels of customer service.The role is a diverse role with an ever-changing environment, workload and demand so the ability to work under pressure and with a variety of priorities is essential.

As part of this role there is a requirement to work out of hours, in the evening, weekends and bank holidays as required, In addition you will be on call 24 hours a day on a 4-weekly rota.

What you will be doing:

Helpdesk and Building Management System (BMS) Usage 

• Use the Helpdesk system to monitor, input, respond and react to jobs logged.

• Utilise the BMS to control and adapt settings of the heating, ventilation, and air conditioning (HVAC) system. Identify and act on fault alerts within the system and identify the correct course of remedial action. 

• Be the main point of contact for any plant room issues. Take and record monthly utility readings. 

 Vehicles and Driving Duties 

• Safely drive the company minibus when required. 

• In accordance with the departments pre planned maintenance schedule, co-ordinate the MOTs, servicing, Road Fund License applications and tail lift services for the company vehicles. 

• Keep the pool vehicles and minibus in good condition to ensure roadworthiness. Record mileage, maintain logbook records. Prepare and maintain user guides for all company pool cars.

• Prepare Motability Foundation vehicles for end of lease return in a timely fashion and as to limit any penalties. 

• Receive in from suppliers and provide handover of hire vehicles and pool cars to staff including instructions on safe use and record damage, fuel levels etc. 

 Maintenance and Health and Safety Duties 

• Provide light maintenance as applicable.

• Ensure that all access and egress areas are kept clear and risk free.
• Provide retrieval, storage, and distribution of items to and from our storage locations.

• Ensure that all health and safety paperwork and logbooks are maintained.

• Conduct Health and Safety Walk Rounds for all new starters.

• Provide management information in line with the PUWER regulations. 

• Move, relocate, and reassemble meeting room furniture to suit desired layouts. 

• Perform PAT testing and update records accordingly. 

• Perform Health and Safety inspections. 

• Assist with reporting, risk assessment writing and fixed assets records. 

• Undertake the Warwick House weekly fire alarm tests and associated paperwork.

• Undertake electrical testing, life safety system inspections (Alarms, FFE & EL), LCoP L8 Water monitoring, fire equipment monitoring and update records accordingly.

• Assist with employee workplace adjustment process ensuring that the best solution is reached.

• Act as the assistant to the Lead Fire Marshal during drills and evacuations, in their absence take on this role.

• Complete daily walk rounds ensuring any faults are logged, and remedial action taken. 

• Assist in the management of the COSHH registers on site.

• In line with procedures and policies, control contractors working on site ensuring security, safety, and compliance.

• As needed complete homeworking assessments, home visits and assessment checks for those staff on a blended working agreement.

• Check the condition of the Warwick House roof in line with PPM ensuring correct safety process is followed.

• Undertake working at height duties in line with the Motability Foundations risk assessment and PASMA tower training.

• Complete actions assigned through the legislation compliance system.

 Audio Visual and Technical Support  

• Be the first point of contact for any Audio-Visual queries, trouble shoot the system and resolve any issues.

• Design, arrange and deliver training for end users on how to use the equipment. 

Security and Disaster Recovery Duties 

• As required program the pass control cards for staff.

• Undertake the new starter and leaver process.

• Utilise the organisations CCTV system as appropriate in accordance with the security policy.

• Act as a key holder in the opening of the building daily.

• On a roster basis, act as a key holder for alarm activation call outs during the working week, out of hours and at weekends including public holidays. 

• Investigate any potential security issues that may occur during the day.

• Play a vital role in the recovery of the business in case of service failure or systems loss. 

Your experience:

Essential:

• Educated to GCSE Level or equivalent including English and Maths. 
• Full Clean Driving Licence.
• Light maintenance experience, ideally with good knowledge of building management services
• Good knowledge of vehicles.
• Good MS Office suite skills -Word, Excel, Outlook. 

 Desirable: 

• IOSH Working Safely trained. 
• PAT certificated. 
• PASMA trained. 
• DSE assessor
• Advanced driving course. 
• Passenger Carrying Vehicle (PCV) licence holder.
• Experience of CAFM or other FM based Helpdesk systems. 
• Experience of working in a FM office environment. 

The Methodist Church is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases. We have an exciting opportunity to join our new safeguarding regional team operating in the southwest region and take this forward supporting Methodist churches and work.

About you

The post holder will join a team of safeguarding officers who will carry specific responsibility for individual cases, undertake risk assessments, lead training and advise churches. The post will be aligned to the Bristol Methodist District and provide support to colleagues across the regional area requiring regular travel.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.

Our Culture, Values and Benefits:

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We are a Disability Confident Committed employer, and welcome applications from disabled people. 

Closing date: Tuesday 30 September 2025

Interview (in person) will take place on: Monday 6 October 2025 (venue TBC in Bristol)

For more information about us visit our website.

Finance Officer 

Salary: £29,443 FTE (£23,554 Pro Rata) 

Shrewsbury, Shropshire - Hybrid  

28 hours per week 

Maternity Cover Fixed Term Contract Approx 12 months 

Closing Date 8th October 2025 

Interviews to be held on 14th October 2025 

Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues 

We are recruiting a Finance Officer for maternity cover to support the Head of Finance & Operations. 

Key tasks include: 

· Processing accounting transactions & recording financial data in our accounting system, in line with SWT Finance Policies. 

· Ensuring that financial information is accurately logged in our Customer Relationship Management System, so Direct Debits and Gift Aid can be claimed promptly. This includes the administration of BACSTEL-IP payment services and BACS job submission software. 

· Ownership and controller of the Sales Ledger 

· Plus a wide and varied day to day list of tasks. 

If you are highly numerate, have an eye for detail, and enjoy being part of a team, we would love to hear from you. Qualifications in accounting and experience working in a similar environment are desirable. 

We are a friendly, enthusiastic team with a flexible can-do attitude, and if you think this role would be a good fit with your experience we would love to hear from you! 

The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates.  Please let us know if you require any adjustments to make our recruitment process more accessible.

Why work for us - benefits we offer:

• 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) 

• Salary sacrifice benefits 

• Life assurance 

• Generous pension - company contribution 7%, employee contribution 3% 

• Enhanced Sick Pay 

• Flexible working policy 

• Employee Assistance Programme 

• Staff discounts 

• Employee away days 

• Enhanced pay for maternity and adoption leave 

• Coaching

• Support with training and development to assist career progression

• Inclusive & supportive work atmosphere

About us:

Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues. 

Lead change. Tackle poverty. Build community.

East Durham Trust is looking for a visionary and dynamic Chief Executive Officer to lead our organisation into the next chapter.

We are the flagship voluntary and community sector organisation for East Durham – one of the UK’s most disadvantaged communities – and we exist to fight poverty, support vulnerable people, and empower local residents to thrive.

In 2025, our work spans:

• Crisis Support Services – providing emergency food and energy support and tackling the root causes of poverty.
• Information, Advice, and Guidance Services – including community-based advice support and the East Durham Debt centre working in collaborative community and VCSE partnerships
• Community Energy Initiatives – including PowerED (Power East Durham), Horden Heat and Energising East Durham, a 5-year programme driving forward local renewable energy solutions and fuel poverty reduction.
• No More Nowt – an Arts Council England funded programme bringing cultural opportunities to local people.
• Volunteering and Social Action Programmes – engaging and supporting a network of volunteers to strengthen local communities. Including a range of community-based services and opportunities.
• Community House – providing managed workspace, community hub facilities, and hosting co-located partner organisations.
• Other targeted projects funded by national, regional, and local funders.

About the role

As CEO, you’ll provide strategic leadership and vision, ensuring the Trust remains financially sustainable, digitally equipped, and impactful in addressing the challenges our communities face.

You will:

• Inspire and lead our staff and volunteers.
• Drive forward income generation and financial stability (we use Xero).
• Oversee effective service delivery, using digital referral systems and our Charity Log CRM to measure and grow impact.
• Represent East Durham Trust with funders, policymakers, partners, and the media.
• Lead innovation and ensure our work remains rooted in the needs of local people.

About you

We’re looking for a leader who combines passion with professionalism. You’ll bring:

• Senior leadership experience in the voluntary, community or social sector.
• A track record in securing funding and leading organisational growth.
• Strong financial management skills, with experience of digital systems.
• Outstanding communication and partnership-building skills.
• A deep commitment to tackling poverty and inequality.

Why join us?

This is a unique opportunity to lead a respected community anchor organisation with a national profile and a local heart. You’ll be part of shaping solutions to the cost-of-living crisis, fuel poverty, and social disadvantage – while ensuring local people have a strong voice and real opportunities.

Apply now and help us power change in East Durham.

For an informal discussion about the role, please contact Chair of Trustees

Closing Date: 6th October 2025

Interviews Week Commencing: 13th October 2025

Enthusiastic person, with some experience of learning disability, plus management,charity,funding and simple monthly accounting .An allrounder to work in this small day centre supporting between 12 and 20 people daily. Sense of humour essential.

Responsible for shaping the strategic direction of the organisatio you will oversee all operational,financial and regulatory aspects of service delivery while fostering an inclusive and person centred environment.

This is a paid role which is being funded by the National lottery Community fund for 18 months to allow Busydays time to grow and become fully self sufficient as it has been for the last 13 years. But the current voluntary CEO is retiring so a new lead person is required to continue the good work in providing a fulfilling day.

Busydays is a small daycentre supporting between 12 and 20 people daily.You will be expected to interract regularly with the people we support and parents/carers when visiting the centre in between working from a homebase.

Leading a strong team of full time and part time staff.We have bank staff on call and use agency workers if required. 

Added benefits are Employee Assistance Plan helpline with advisers /assistance in times of need.

Responsibilities include:

Applying for funding opportunities and writing bids.

Oversight of the centre,including recruiting,training,monitoring and support of staff.DBS checking and follow up.

Supporting Day service Manager in current position for 2 years with regular meetings.

Leading on promotion of the charity liaising with other organisations and charitable bodies.

Liaising with accountant monthly providing hours worked for payroll and payment.

Joining the board of trustees as CEO a non voting position and reporting to the Charity Commision and local authorities occasionally / when required.

Maintain adequate records and provide full reports 3/12 and statistics for National Lottery,any other funding bodies and for trustees meetings usually quarterly.

Keep up to date with any new legislation and uplifts of price from local authorities .

Structure new figures for the general running of Busydays.

Staff interviews,appraisals,disciplinary issues and some supervisions supported by our chosen HR /legal team.

Manage a complaints process approved by the trustees.

Overseeing case records for the purpose of providing information,monitoring and reporting to any authority.

Ordering of stock,prizes and birthday /Christmas presents from charity outlets as much as possible.

Arranging parent /carer coffee mornings/support groups.

Searching for new opportunities and new funding opportunities.

There are a variety of activities planned during the week-Yoga,Music,Dance,Drama all have professionals attending .Busydays has . days out throughout the year-funds allowing and also have several Christmas pantos and meals Therefore arranging the activities/days out-gaining quotes and deciding with day care manager the feasibility of the venture against the cost involved plus risk assessing.

Jointly preparing care plans with the day manager for new starters with Busydays .Reviewing care plans with Day service manager.

Liaising with local colleges/universities when required .We are used for training placements for social work students and health and social care students.

Monthly essential tasks are preparing accounts for the county council service users and for parents/carers submitting and collecting on time.

Monthly payments to staff,activity teachers regularly and transport companies .Keeping a close eye on all finances.

By expanding the numbers of people being supported at Busydays and further funding this will ensure the continuity of Busydays.

What is the opportunity

Balance is seeking a persuasive and positive role model to work with its leadership team and trustees to shape our quality and commercial development. The Quality and Development Manager will occupy a key role in supporting our growth, sustaining our quality standards and growing commercial and income generating activity.

This post is also regarded as development opportunity for a candidate looking to be part of the charity's long term succession strategy for middle and senior managers.

About your values and strengths

You are someone who strenths and values will align with the following attributes:

• You can think on your feet and are consistantly able to bring ideas to the table
• You understand the tension between quality and cost and how to resolve them
• You are able to build alliances and relationships that have sustainable benefits to the charity and its work
• You can exhibit confidence in your colleagues and mobilise their skills and knowledge to drive our quality standards
• You see problems as opportunities and a gateway to new ways of delivering our services and business development

What you can expect from us

• A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
• A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
• That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

You can also expect

• A commitment to training and professional development to support internal progression in and beyond the charity.
• Inclusion in and a 3% employers contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
• Access to a range of discount schemes including Blue Light Card
• Access to the charity's employee assistance programme.
• Access to travel card loan, and bike to work scheme.

An exciting opportunity has arisen for a People Officer to join a highly regarded Educational Membership Body based in the heart of London. This is a full-time, permanent based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.

Key responsibilities of the role:

• Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
• Assist with providing first line people advice and guidance to Line Managers and employees through keeping up to date with people policies
• Assist with People Team projects as needed
• Assist the People Team with note taking at formal ER meetings when required
• Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
• Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
• Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
• Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
• Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records

Ideal candidate profile:

• CIPD level 3 or 5 or equivalent
• At least 3 years in a similar HR position
• Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
• Excellent attention to detail, organisation, and ability to prioritise effectively
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams

Salary: £33,000 - £33,200 per annum  + excellent benefits

Location: Charing Cross, London
Working hours: Full-time (35 hours per week) - Hybrid 
Contract: Permanent

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Are you a creative communications professional who wants to use your skills to make a real difference?
At Self Injury Support, we’re on a mission to change the conversation around self-harm. We’re the leading UK charity dedicated to improving the lives of people affected by self-harm and those who care for them: reducing stigma, increasing understanding, and opening up new avenues for compassionate support.

This is a unique opportunity to take the lead on shaping how we share our story with the world. As our Communications Manager, you’ll play a central role in launching our exciting new rebrand and website, building powerful campaigns, and making sure our messaging reaches the people who need it most.

What you’ll be doing

• Driving the successful launch and embedding of our rebrand and website.
• Developing and delivering our communications strategy across digital, media and campaigns.
• Growing awareness of our mission, services, and impact from beneficiaries to funders and national audiences.
• Creating compelling content and campaigns that inspire action, support and understanding.
• Leading on press and media engagement, building positive relationships and amplifying the voices of people with lived experience.
• Using data and insights to shape communications and demonstrate impact.

What we’re looking for

We’d love to hear from you if you are:

• A confident communicator, with a track record in communications, campaigns, or PR.
• Skilled at balancing strategy with hands-on delivery, happy to plan big and also get stuck into the details.
• Creative and innovative, always looking for new ways to reach and engage audiences.
• Experienced in managing websites, social media and digital content.
• Passionate about making a real difference in complex social and mental health issues.

Why join us?

• Be part of a bold new chapter as we launch our rebrand and digital presence.
• Work in a supportive, values-driven team that puts lived experience at the heart of what we do.
• Hybrid and flexible working options, with a base in our Bristol office.
• The chance to see the real impact of your work in changing lives and reducing stigma.