Supervisor jobs

We are seeking a flexible, reliable, and enthusiastic Support Worker to deliver and develop services for Young Carers aged 5–16. The role involves three key parts. The first is delivering engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is providing one-to-one support to help Young Carers manage challenges, access services, and prioritise their mental and emotional wellbeing. The third is leading outreach to identify and engage hidden Young Carers. 

About The Role: 

You will work across two key age groups, 5–11 and 12–16, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. Alongside group activities, you will offer one-to-one support to individual Young Carers, ensuring they feel heard, included, and supported as they navigate the challenges of their caring roles. You will also deliver awareness training sessions, run stalls, and build partnerships in the community to identify and engage Young Carers. 

This is a part-time post (3 days per week). The regular days will be Wednesday - Friday, However flexibility is required, with regular evening and occasional weekend work.

Key Requirements Include: 

• Experience working with children, young people, or vulnerable groups 

• Experience facilitating groups or activties 

• Ability to provide one-to-one support in a sensitive and empowering way 

• Strong communication skills with young people, families, and professionals 

• Reliable, punctual, and flexible 

• A strong understanding of professional boundaries and confidentiality 

• Willingness to work evenings and weekends when required 

• Commitment to equality, diversity, and inclusive practice 

About Wandsworth Carers’ Centre: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Benefits of working for Wandsworth Carers’ Centre:   

Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.  

Team: Community Operations 

Location: Hybrid based at the Scotland Cat Centre with some time spent home working and work in the community

Work pattern: 35 hours per week to include some weekends and occasional evenings

Salary: Up to £30,809.83 per year

Contract: Permanent

This role requires a Disclosure Scotland Level 1 check

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Regional Volunteer Team Leader:

• provide high level volunteer management within a designated geographical area
• recruit, induct, train and provide ongoing support to teams of diverse volunteers
• ensure that volunteering best practice standards are applied to all aspects of volunteer management

About the Field Operations team:

• the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
• our centres and branches care for thousands of cats each year until they are able to find a loving new home.
• the team consists of a Centre Manager, Deputy Centre Manager, Senior Rehoming and Welfare Assistants, Rehoming and welfare assistants and a Receptionist as well as over 100 volunteers in the region

What we’re looking for in our Regional Volunteer Team Leader:

• ability to multi-task and work on own initiative, accurately and under pressure
• ability to build strong relationships and work as a team in a collaborative way
• positive attitude
• flexible and adaptable
• experience of supervising employees and volunteers

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 29 October 2025

Interview date: 10, 13 or 14 November 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. in-person interview at the centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Our Greenwich Counselling Service, including our culturally specific African/African-Caribbean service, has been offering free counselling to Greenwich borough residents for more than 40 years. It has grown organically from telephone counselling and crisis intervention to longer term and culturally-specific counselling and relationship work. Counselling sessions are delivered by our dedicated and highly professional volunteer counsellors, as well as a small team of counselling coordinators. We consider accessibility, responsiveness, and a client-centred approach to be the key strengths of our service.

We are currently seeking an African/African-Caribbean Counselling Service Coordinator who will work directly with clients as well as managing and supervising the team of volunteer counsellors. You will work closely with the Clinical Leads and other members of the clinical team.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Wednesday 29th October (11:59pm)

Likely interview date: Wednesday 12th November

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website

Director

Overview

At our sanctuary (Finsbury Park, North London) for those in suicidal crisis, we offer a potentially transformative experience with a once-only 4-night stay at our non-medical, family-style house. Through respite, time and space for reflection and compassionate and nurturing care, our Volunteer Befrienders and staff team support an opportunity for the revival of hope and resilience.

Our values - trust, respect, openness, empathy, non-judgement, equity - are paramount in all our thoughts and actions.

The Role and Responsibilities

The role of “The Director” is to lead the charity ‘hands-on’ in the delivery of its unique 24/7 crisis service, to be responsible for the charity’s business functions, and to build and sustain a culture of relationships with staff, volunteers, funders, and other stakeholders that exemplify Maytree’s values day to day.

A full-time position requiring visibility and some flexibility of hours to accommodate evening or weekend events, and occasional gaps in cover.

Responsibilities as "The Director" ;

• Report and be accountable to the Co-Chairs and Trustees.
• Collaborate with Co-Chairs in formulation of strategy and business plans/goals.
• Take ownership of the Maytree model as established by the Trustees, in collaboration with the staff team of Lead Befrienders.
• Responsible for delivery of the model including its culture and values, and for commitment and achievement of goals.
• Lead and manage the day-to-day operational team of “Lead Befrienders”, overseeing their responsibilities for referrals, assessments, and befriending of guests, and their guidance and support of Volunteer Befrienders. This includes oversight of reflective practice and professional supervision.
• Responsible for managing house administration, volunteer resources, fundraising, finance, IT support, media/external relations, and the recruitment of appropriate staff where necessary.

Person specification

Essential

• Passionate commitment to and understanding of Maytree’s model, its vision, culture and values.
• Resilient and resourceful, comfortable to take, hold and contain risk.
• Prior training in a mental health profession and/or significant experience as a volunteer working with/befriending the suicidal.
• Natural qualities of compassion, empathy, calm, containment; a good listener.
• General management experience covering business functions.
• Leadership skills: team player, collaborative style of trust, openness, support.
• Excellent communication skills in multiple contexts, e.g. with funders, referral partners, external events.

Desirable

• Qualification in psychotherapy, psychoanalytic understanding, or some academic background and interest in mental health.
• Experience in working with, training and supervising volunteers.
• Corporate Governance.
• Fundraising.
• Established networks in suicide prevention, NHS, third sector, funders.
• Experience addressing audiences at conferences, media, and fundraising events.

We encourage applications from the BAME and LGBTQ+ communities and are committed to fostering a diverse and inclusive environment.

# Director # Strategic Director # Mental Health # Suicide Prevention

Team: Community Operations 

Location: Homebased with travel to the Cat Centre and across Northern Ireland

Work pattern: 3 days per week, 0900-1700, evening/weekend flexibility and weekends part of a rolling rota

Salary: Up to £18,485.09 per year

Contract: 12-month fixed term contract

This role requires an enhanced Access Northern Ireland check (including the Children's Barred List).

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Regional Volunteer Team Leader:

• provide high level volunteer management within a designated geographical area
• recruit, induct, train and provide ongoing support to teams of diverse volunteers
• ensure that volunteering best practice standards are applied to all aspects of volunteer management

About the Field Operations team:

• the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
• our centres and branches care for thousands of cats each year until they are able to find a loving new home.
• the team consists of a Regional Community Operations Manager, Branch Development Manager and a full time Regional Volunteer Team Leader

What we’re looking for in our Regional Volunteer Team Leader:

• ability to multi-task and work on own initiative, accurately and under pressure
• ability to build strong relationships and work as a team in a collaborative way
• positive attitude
• flexible and adaptable
• experience of supervising employees and volunteers

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 29 October 2025

Virtual interview date: TBC - early November 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. virtual interview on Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Team: Community Operations 

Location: North West with commutable distance of Merseyside/Liverpool area

Work pattern: 35 hours per week, some occasional evening/weekends may be required

Salary: Up to £30,809.83 per year

Contract: 12 month fixed term contract

This role requires an enhanced DBS check (including the Children's Barred List)

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Regional Volunteer Team Leader:

• provide high level volunteer management within a designated geographical area
• recruit, induct, train and provide ongoing support to teams of diverse volunteers
• ensure that volunteering best practice standards are applied to all aspects of volunteer management

About the Field Operations team:

• the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
• our centres and branches care for thousands of cats each year until they are able to find a loving new home.
• the team consists of a Community Operations Manager, an area development Manager, and several other team colleagues that work together closely with 600 + volunteers to deliver the work in the Northwest region.

What we’re looking for in our Regional Volunteer Team Leader:

• experience of supervising employees and volunteers
• ability to multi-task and work on own initiative, accurately and under pressure
• ability to build strong relationships and work as a team in a collaborative way
• positive attitude
• flexible and adaptable
• A full UK driving licence and access to a cat

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 27th October 2025

Virtual interview date: 5th November 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. Virtual Interview via Microsoft teams
3. Virtual meeting with current Volunteers via Microsoft teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Trade Supervisor

We have an excellent opportunity for Trade Supervisor to join the Estates and Facilities Management team.

Position: Trade Supervisor

Location: Sidmouth/Devon

Hours: Full-time, 37.5 hours per week, 5 days over 7, with weekend work as part of the team rota

Salary: £39,058 per annum

Contract: Permanent

Closing Date: Tuesday 28 October 2025. However, we reserve the right to close this role early if a suitable candidate is found.

About the Role

As Trade Supervisor, you will oversee and assist with the delivery of all the trade work required throughout the organisation, ensuring safe completion to a high quality and within budget and agreed timescales.

Key responsibilities include:

• Line manage the trade teams supporting and liaising as necessary in driving improvements within the service.
• Support the Operations Manager to manage, motivate, recruit, train and develop staff.
• Work with colleagues in ensuring that 24-hour breakdown and emergency cover is scheduled.
• Manage external suppliers, consultants and contractors engaged in works.
• Provide the day-to-day support on energy and utility management including consumption reduction and efficiencies.
• Take responsibility for the delivery of all trade work as allocated.
• Assist in the planning, costing and liaison required for the effective delivery of works;
• Undertake the role of ‘working foreman’ delivering high quality work as well as ensuring the quality of the work of other trade staff.
• Carry out all 0-7 RIBA stages of works including all documentation from initial brief to completion ensuring compliance with statutory and non-statutory standards, health & safety, codes of practice, planning process O&M’s, and building regulations.
• Manage all permit to works, quotations, purchase orders, invoices, risk assessments, method statements, programme and budgets throughout the design, tender, construction, handover and post-construction phases

About You

We are looking for someone with an appropriate City & Guilds trade qualification/NVQ and/or relevant experience.

You will also have:

• Experience of supervising a large and varied team
• Demonstrate experience in a variety of maintenance and construction trades
• Knowledge and experience of effective management of Health & Safety
• Experience of interpreting drawings, specifications and schedules
• Able to demonstrate good organisational skills with experience of working on a variety of projects
• Demonstrate the ability to make good decisions under pressure and deliver on deadlines
• UK full valid driving licence

As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.

Benefits include:

• Competitive pension.
• Life assurance
• Healthshield.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Trade Manager, Trade Supervisor, Maintenance Supervisor, Estates Trade Supervisor, Facilities Maintenance Supervisor, Maintenance Manager, Estates Trade Manager, Facilities Maintenance Manager, Construction, Site Maintenance, Site Supervisor. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Start Date: Immediate Start

Deadline:Rolling – as soon as the position is filled 

Join Citizens Advice Richmond as an Advice Session Supervisor

Citizens Advice Richmond is seeking an experienced Advice Session Supervisor for an initial three-month fixed-term contract. This rewarding role involves supporting our dedicated team of paid and volunteer advisers as they provide crucial generalist advice on welfare benefits, debt, housing, employment, and more.

You will be responsible for managing and supervising advice sessions, whether conducted via drop-in sessions, appointments, email, or telephone. A key part of your role will be ensuring our high-quality advice standards are maintained and enhanced through regular supervision and case checking.

This position is for 35 hours per week, based in the London Borough of Richmond Upon Thames, with hybrid working options. Previous experience as an Advice Session Supervisor is essential, and we are keen for the successful candidate to start immediately. If you have the required experience and are passionate about supporting quality advice delivery, we encourage you to apply.

Caseworker - Mentor Supervisor
Salary: £30,000 per annum
Location: Thames Valley with the ability to travel
Contract: Permanent
Hours: 22.5 hours (3 days per week)

Hope After Harm is an established, registered charity dedicated to providing vital support services to those who are vulnerable or at risk of exclusion. We are committed to developing long-term solutions to the challenges posed by crime and social exclusion, influencing policy, and sharing best practices. With a proven track record of service delivery across Thames Valley and beyond, we support individuals impacted by crime, including victims, offenders, and their families.

We are currently looking for a passionate and dedicated Caseworker – Mentor Supervisor to join our New Leaf Young People Mentoring Project. This three-year initiative, funded by the Big Lottery, focuses on improving the life chances, personal resilience, and wellbeing of young people at risk of engaging with the criminal justice system through mentoring support delivered by our wonderful volunteer mentors. Additionally, the project incorporates restorative justice elements, delivering RJ interventions in a school setting.

Key Responsibilities:

• Manage referrals by liaising with referrers and conducting needs assessments using the Outcome Star tool.
• Provide mentoring support to young people for up to 12 weeks, facilitating the development of individual action plans.
• Match younger individuals with suitable volunteer mentors based on their unique needs.
• Supervise and support volunteer mentors through regular six-weekly supervision meetings, ensuring compliance with policies and procedures.
• Assist in the recruitment and training of volunteer mentors while actively promoting the benefits of the project to the local business community and potential referrers.
• Monitor and review mentor-mentee relationships and action plans regularly to ensure progress.
• Maintain effective record-keeping and administration tasks related to case management.

Ideal Candidate:
The successful candidate will possess the following skills and experience:

• Strong interpersonal skills and the ability to engage with a diverse range of individuals.
• Comprehensive understanding of GDPR and a commitment to confidentiality.
• Excellent organisational and time management abilities.
• Demonstrated experience in casework, including needs assessments and action plan development.
• Proven ability to manage and support volunteers.
• Knowledge of restorative justice principles.
• IT proficiency, including experience with Microsoft Office and case management systems.

Benefits on offer:

• Competitive salary and flexible working arrangements.
• Opportunity to make a significant impact on the lives of vulnerable young people.
• Comprehensive training and professional development opportunities.
• Supportive team environment that values your contribution.
• Commitment to employee wellbeing and a healthy work-life balance.
• Occupational sick leave
• EAP and Group Life Assurance
• 25 days annual leave (pro-rata) plus Bank Holidays

At Hope After Harm, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, including those with criminal convictions, in line with the Rehabilitation of Offenders Act 1974.

If you're ready to take on this rewarding role and make a real difference, please apply now. We look forward to hearing from you!

Mind in Croydon is seeking to recruit a full time Advocacy Service Manager to join our small, dedicated team of Independent Mental Health Advocates (IMHA) working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.

The role is ideal for an experienced Advocate, who is passionate about promoting the rights of people who are experiencing poor mental health, in sometimes challenging conditions, but who is also committed to nurture the next generation of future advocates, as a key part of the role will involve supervising and supporting a current trainee in addition to a qualified IMHA, providing guidance, support, and skills development on casework and advocacy.

In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.

Advocacy Service Manager

SALARY: £ 37,728.88 per annum
plus pension contributions (above 4% by salary sacrifice)

REPORTS TO: Head of Social Inclusion & Support Services

RESPONSIBLE FOR: 2 Independent Mental Health Advocates(IMHA)

TERM: Permanent, subject to funding, full time (36 hours pw)

BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.

This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.

We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.

The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively. 

Key aspects of this role will include:

• Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.

About us

Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.

We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.

About you

The ideal candidate for this role will have:

• High level interpersonal skills and the ability to work with a wide range of people
• Excellent communication skills (both written and verbal)
• Experience working within a clinical setting and liaising regarding safeguarding concerns
• Ability to lead on delivery after consultation with clinical colleagues
• Able to demonstrate the capacity to create and sustain relationships
• Excellent administrative and organisational skills with ability to plan ahead
• Keeping service policies and protocols relating to allocations and intake under continual review.
• Efficient data management and reporting.
• Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments. 

We are looking for a highly skilled and visionary senior leader, with a proven track-record of financial and business management and the creation of robust and innovative financial and operational strategies. The Senior Finance Lead will be a member of the senior leadership team, entrusted with strategic responsibility and supervising day to day management of the financial and commercial operations across the business including the shop, café, nursery, admissions and educational courses. The Senior Finance Lead will conduct rigorous analysis of financial data, trends and performance metrics to derive insights and offer recommendations for informed decision making.

Responsibilities will include overseeing the organisation's financial and operational activities and ensuring robust financial systems and processes are in place throughout the Trust, working collaboratively with the CEO and senior management to form a financial, retail and business strategy, act as Company Secretary to the Trust and lead on GDPR and information security.

In return Great Dixter offer a market rate salary and benefits package. To apply, please send a full cv with a covering letter outlining your suitability for the post.

Early applications are encouraged; interviews may be staged and we may choose to appoint at any time during the application process.

Established in 1951, IOM the UN Migration Agency is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under the overall supervision of the Chief of Mission and direct supervision of Head of Liaison and Project Support Unit and working collaboratively with colleagues across the UK Mission and wider Organisation, the Senior External Relations Associate will support the implementation of engagement activities with parliamentary and political stakeholders, think tanks, as well as other key counterparts. This includes assisting with information gathering, preparation of materials, logistical arrangements, and follow-up to help IOM as a trusted advisor on migration-related issues and to contribute to building understanding and support for IOM’s work.

For more details about the role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers

Citizens Advice 1066 is looking for an organized and capable Project Manager to oversee the delivery of our advice initiatives, focusing primarily, but not exclusively, on our energy service. This role is essential for ensuring our projects meet their charitable goals in Hastings, Rother, and the surrounding areas.

What You'll Be Doing: Project Oversight and Delivery

You will manage the end-to-end delivery of assigned projects, ensuring they run efficiently, meet targets, and adhere to our quality standards and organizational values. This is a practical management role requiring attention to detail and good communication.

Key Responsibilities:

• Ensure effective setup: Establish all necessary processes, IT systems, and regular meetings required for successful project delivery.
• Reporting and Monitoring: Set up and execute regular data reporting for funders. Monitor project progress against targets, identifying and addressing issues early, and escalating serious concerns to senior management when needed.
• Staff Coordination: In consultation with advice supervisors, schedule client calls and home visits for energy advisers.
• Performance and Quality: Monitor adviser performance regarding client satisfaction and adherence to project procedures. Provide necessary guidance and training to advisers.
• Quality Assurance: Work with advice supervisors to develop consistent templates and scripts for advisers, ensuring the advice meets all required quality standards.
• Communication: Prepare case studies and presentations on projects as required, including delivering presentations to various audiences, both online and in-person.
• Compliance: Ensure projects are delivered fully in line with the ethos of CA1066 and its business plan.
• General Tasks: Carry out other project-related tasks as required to maintain smooth operations.

Closing date 

14th November 2025

Please note: Applications may close earlier if a suitable candidate is found, so please apply as soon as possible to avoid disappointment.

About CA1066

We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.

Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.

For any queries please email us.