Training development jobs

About Katherine Low Settlement  

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

Katherine Low Settlement’s work with older people 

Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. 

Our services include Battersea Bites, Age Well and Core social activities and digital inclusion.

We work with people 50+ to: 

• Encourage active and independent living 

• Reduce isolation and loneliness 

• Improve well-being and prevent ill-health 

• Engage members to be dynamic and contributing members of the Wandsworth community.

Key Objectives for this Role 

Oversee the day-to-day running of our Battersea Bites Programme that includes a lunch club for people 50+ that runs on Tuesdays, Wednesdays and Thursdays and a healthy eating session on Mondays. This includes leading in the planning, shopping and preparation and provision of meals, the responsibility for the day-to-day running of the kitchen including overseeing a team of volunteers and ensuring compliance with relevant Health & Safety and Food Hygiene requirements. 

Roles & Responsibilities 

Planning 

• Plan and develop a monthly lunch service menu, a month in advance, using creative license to provide nutritious, varied, and satisfying meals that meet diverse dietary requirements (e.g., allergies, cultural needs, vegetarian/vegan options) while strictly adhering to Health & Safety and food hygiene regulations. 

• Develop ideas for Battersea Bites Healthy cook and eat/ other sessions with the Age Well Team.

• Handle purchases and expense tracking using the Soldo card, ensuring full compliance with the bank card usage policy, and submitting all receipts and records promptly and accurately for financial oversight and reporting, for which training can be provided.

• Create several themed menus throughout the year which will engage members. For example, a Summer Lunch, an Afternoon Tea, etc.

• Support the planning of the older people’s lunch club with older people themselves

• Support the Elders team to welcome and support new members to feel part of the programme. 

Delivery 

• Complete a weekly food shop either online (we currently use Asda delivery service) or locally, buying fresh ingredients weekly which fall within the financial budget. 

• Prepare, cook and serve healthy meals, ensuring dietary needs are met 

• Undertake stock control such as stock rotation, ensuring all food items are labelled with expiry dates and disposed of when necessary. 

• Ensure all equipment is ready and set up for the lunch club service. 

• Ensure the security of the kitchen and store cupboards to provide a safe working environment. (Our cupboards are locked.)

• To ensure routine day-to-day as well as specialised cleaning of kitchen equipment, work surfaces, kitchen floors and storage areas. 

• Keep accurate and up-to-date records, including the health and safety folder containing opening and closing checks. Training can be provided.

• Ensure your hygiene and cleanliness are of the highest standard, and those of anyone entering the kitchen, including volunteers, are suitably dressed and uphold the same standards 

• Be part of and work closely with the Elders Team at KLS 

• Support elders who attend the club so that the sessions are safe and enjoyable for them.

• Inform the Manager (or in their absence the Head of Service) of any concerning incidents, compliments, complaints or accidents (including safeguarding issues).

• Demonstrate strong problem-solving skills by quickly and calmly addressing kitchen challenges and ensuring smooth meal preparation under pressure.

• Take part in the monitoring and evaluation of the programme under the guidance of the Managers of the 50+ programme

• Coordinate with staff and volunteers to ensure efficient meal service.

• To attend any relevant training sessions to ensure that you are fully equipped to perform your role effectively

• To actively assist in the continuation of our high food hygiene rating

• Have acquired or are willing to Level 2 and Level 3 Food Hygiene Certificate

• Actively participate in meetings such as supervision and appraisals, and staff meetings. The manager reviews progress, reflects on goals, and completes agreed actions and tasks within set deadlines to support ongoing development and programme success.

Coordination of Battersea Bites Volunteers 

• Form and build positive working relationships with volunteers who work within Battersea Bites. 

• Take responsibility for coordinating individual volunteers and respond effectively to their feedback, and report any concerns to the Core Manager.

Undertake Other Duties

• To comply with any reasonable request from KLS Management to undertake work of a similar level that is not specified in this job description.

Person Specification 

Essential Experience & Skills

• Track record of catering and basic cooking
• Proven experience of working or volunteering with older and/or vulnerable people in community settings
• Strong communication skills – both verbal and written
• Understanding of healthy eating and nutrition
• Full understanding of health & safety, including food hygiene (though training is also provided)
• Personal attributes to include being caring and compassionate / hard working / organised / creative / take initiative / reliable / ability to work under pressure
• Ability to work as part of a small team, whilst also working independently
• Committed to KLS’s mission, vision and values

Desirable Experience & Skills

• Experience of overseeing volunteers
• Knowledge of Battersea / Wandsworth

Further Information 

•  Katherine Low Settlement is committed to Diversity, Equity and Inclusion 
• All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 
•  You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

The Talent Set is thrilled to partner with working with a leading national health charity as they recruit two Community Fundraisers, including one covering the West region (Bristol). This is a fantastic opportunity to join an award-winning organisation committed to driving change for those affected by serious health conditions. You’ll engage with individuals, community groups, regional corporates, and volunteers, boosting fundraising through strong stewardship and creative campaigns such as themed bake sales and sponsored walks. With your energy, creativity, and ability to build lasting relationships, you'll play a vital role in expanding grassroots support and raising essential funds to help accelerate progress towards life-changing outcomes.

Key Responsibilities:

• Develop and implement a regional community fundraising strategy, aligning with the charity’s wider objectives.
• Meet and exceed fundraising KPIs and contribute to overall annual income targets.
• Recruit, build, and maintain relationships with supporters, volunteers, and community groups to drive participation and fundraising.
• Recruiting, train, and manage a network of regional volunteers to support fundraising activities.
• Work with internal teams to identify and maximise regional fundraising opportunities.
• Use CRM systems to track supporter engagement and tailor stewardship strategies based on data insights.

Person Specification:

• Demonstrated success in a community, corporate, or events fundraising role, with a track record of achieving income targets.
• Skilled in recruiting, supporting, and engaging supporters in fundraising activities and initiatives.
• Ability to develop and deliver effective community fundraising strategies, identifying opportunities to maximise engagement and income.
• Confident and persuasive communicator, adept at building relationships with a wide range of stakeholders, including individuals, groups, and corporate partners.
• Able to manage multiple priorities, work independently, and adapt to a fast-paced environment while maintaining high attention to detail.
• Comfortable using CRM systems, Microsoft Office, and digital fundraising platforms, with the ability to analyse data to inform fundraising strategies.

What’s on Offer:

• Be part of a passionate, collaborative team working towards a vital mission.
• Home-based role with the flexibility to manage your own schedule, plus regular opportunities to connect with colleagues.
• Generous annual leave, enhanced sick pay, and a focus on employee wellbeing, including access to mental health support.
• Ongoing training and career development opportunities to help you grow within the charity sector.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for 3 x Domestic Abuse Housing Advocates

Salary: £26,000 - £32,000

Location: Hammersmith with travel to other service locations Finsbury Park and Stratford

Hours: 35 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

As a Housing Domestic Abuse Advocate, you will provide intervention, advocacy, and support to survivors of domestic abuse. Working within a fast-paced team, you will help empower women and ensure that the voice of survivors informs every stage of their journey towards improved safety. You will have your own caseload of survivors who hold social tenancies with local authorities or housing associations, and you will encourage them to engage with our service and ensure they have access to support. You will also co-ordinate the provision of multi-agency support which focuses on working with domestic abuse survivors to maintain their tenancies and prevent homelessness.

About You:

To be successful as the Domestic Abuse Housing Advocate you will need the below experience and skills:

You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job. You will have a good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities. You will have proven skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning. We will expect that you have experience in assessing the needs and safety of any children that women using the service may have and an understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children. Lastly you will bring your knowledge of safeguarding practice, procedures, and legislation.

With many skills and qualities to add to this role, if you have good IT literacy, data collection and monitoring these skills are maximised in your role. If you have experience or have been trained or are qualified in the fields related to substance misuse, criminal justice, law, social work or domestic abuse we would love to hear from you.

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

The advert will close on the 27th of September but please note that interviews are taking place on a rolling basis.

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• One week paid carer's leave
• Organisation wide away days
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent Acquisition Team via our website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Finance Manager | 9 Months FTC | London | £40,000 - £45,000 | Hybrid - London

For a leading global NGO, we're recruiting an Interim Finance Manager for 9 months. Supporting the Senior Finance Manager and Director of Finance and IT, the Interim Finance Manager will oversee the month-end processes, balance sheet and income reconciliations, VAT returns, and budgeting and reforecasting process. Supporting the UK Finance teams, this role will consolidate management accounts and budgets at group level and provide support and analysis to help decision-making.

What you'll be doing:

• Preparation and posting of monthly journals and assisting the Senior Finance Manager in preparing management accounts, and investigating variances
• Overseeing the monthly management accounting for central support functions, acting as their business partner
• Monthly income processing and reconciliations
• Maintaining records on restricted funding
• Balance sheet reconciliations
• Monthly bank reconciliations and maintain fixed asset register
• Processing BACS payments to suppliers and compile VAT returns for sign-off
• Project work to include updating the fixed asset register, reviewing and optimising month-end processes and procedures, updating the payment processes, act as Audit contact for submitting files on the audit portal, and updating the finance manual / finance training

What you'll offer:

• AAT qualified or part-qualified accountant
• Proven experience in management accounting and reconciliations
• Experience in an international development charity or NGO
• Strong experience of Excel, and ideally Unit4 / Agresso.

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Deputy Head of Service (Shared Lives)
Salary: £45,000 per year
Job Ref No: DHOS072025
Hours: 37 hours per week
Location: Office closest to applicant (listed in the job description)

Contract type: Permanent

Are you passionate about making sure people have a voice and a choice when it comes to their care? Fancy a new role you can get your teeth into and make a big impact?

We’re on the hunt for a new deputy head of our Shared Lives service.

What is Shared Lives?

Shared Lives is a little bit like fostering, but it’s for adults who need some support to live as independently as possible. Someone who needs support goes to live with one of our ace Shared Lives carers and they support them to live their best lives, do all the things they love and be part of their communities. PSS invented Shared Lives back in 1978 and it’s now become a national model of care that lots of other social care providers run. We’re really proud of that. It’s the most brilliant, safe and cost-effective form of care there is (and we’re not just biased – in October 2023, CQC rated 97% of Shared Lives schemes in England as good or outstanding, in comparison to just 78% for the wider social care sector!).

We have Shared Lives schemes in seven different places across England and North Wales – and we’ve got big plans to add to that.

What do we need out deputy head of Shared Lives to do?

Alongside the head of Shared Lives, your job will be to make sure each one of the services in Shared Lives is absolutely top-notch in every way:

• They provide excellent support to the people who use our Shared Lives service
• They support people to reach their goals
• Any issues that crop up are dealt with effectively and in line with our policies and procedures
• They run effectively and like clockwork (but are flexible enough to change things up when it’s needed – even if it’s how things have always been done);
• They’re performing well financially, they’re sustainable and they’re cost-effective
• Carers, PSS Shared Lives teammates and people we support all feel really well informed, motivated and part of a big family
• Our service is getting better all the time

You’ll be supported by a cracking team of service managers who will lead each of the seven individual regional services within Shared Lives. They’ll be looking to you to help them review and develop their services, looking at best practice and national/local strategic priorities together.

On a day-to-day basis, your work would involve things like:

• Getting behind our Shared Lives teams and offering them your support with Care Quality Commission (CQC) compliance, safeguarding reports and complaints
• Leading the way when we win new contacts in new areas of the UK (the plan is to grow our schemes)
• Deputising for our head of Shared Lives: maintaining the risk register for services, identifying, managing, monitoring and escalating risks appropriately when our head of Shared Lives isn’t around
• Helping keep our Shared Lives carers and supported people feeling happy, connected, motivated and part of our big Shared Lives family
• Finding out what our carers and supported people need and how they feel things are going by heading out on the road to meet them
• Supporting our Shared Lives communications and engagement manager with nailing any info and insights they need for their role by sharing what you know, and supporting them with maintaining and introducing communications and engagement initiatives

By 2029, we want to make PSS the most inclusive place it can possibly be, where everyone feels like they belong – and you’ll need to play your part, along with everyone else at PSS, to make it happen.

Check out the full job description on our website for more info about what you’ll need to do in this role.

So what are we looking for?

We’re on the hunt for someone who (amongst other things):

• leads teams brilliantly and especially through periods of change, has great people skills, communicates well and brings people along with them on the journey;
• is open-minded, determined, professional, big-hearted and genuine;
• understands and knows lots about the relevant quality and regulatory frameworks for health and social care;
• builds fantastic relationships with people;
• is self-aware and takes accountability for results whether they’re good or bad;
• loves driving continuous improvement strategies to make sure we’re getting nothing but excellent outcomes for the people we support; and
• has a degree in health or social care, or an equivalent qualification

Have a look at the person specification within the job description for more info about what we’re looking for.

Before you apply, we just want to let you know some key information about our selection process:

We have an equity, diversity and inclusion (EDI) policy, which aims to remove any kind of discrimination in employment. Our candidates are selected on merit only, which means they’ll be given equal opportunities no-matter what their age, disability, gender, sexual orientation, marital status, race, religion or beliefs might be.

Once you hit that ‘apply’ button, you’ll be taken across to an online recruitment system called Applied. Applied is the only hiring software with diversity and fairness built into every step of the process and we’re very proud to partner with them to help us give you an unbiased recruitment experience.

Applied wants to make sure its doing its job by finding out more about the socio-economic backgrounds of people applying for roles through their site. Once you register your details on the Applied site, you’ll be asked to give a bit of info about you: things like your age, gender, ethnicity, etc. You’ll also be asked questions around whether your parents went to university and whether you had free meals at school. These questions are set by Applied experts based on extensive research and expertise, and you can find out more about this here.

This information is completely anonymised, and here at PSS, we never see answers linked to a candidate’s name. The answers you give here don’t form any part of our decision-making. We only receive combined data about an applicant pool (and only when there’s enough applicants to ensure that answers can remain anonymous). We report on this data every quarter to help us find out if there’s anything in our process that harms the chances of success for candidates from minority groups and any possible steps to help improve this.

If you still prefer not to answer, that’s no problem at all - there’s also an option to select ‘prefer not to say’. The only EDI-related information that we will learn about you is if you tell us that you have any reasonable adjustments needed at any part of our process.

Your trusty candidate pack will also help you get a feel for what it’s like to work with us, find out what we’re looking for, explain the recruitment process and help you decide whether you can see yourself as a part of our amazing team. Each section is crammed with hints and tips to help you make a great application, so please take the time to give it a good read.

Please feel free to get in touch with us if you have any questions about the above.

We also welcome any feedback you might have about our approach so there’ll be plenty of opportunities for you to give this as part of the process.

Like the sound of it?

Come and join us!

Closing date: Friday 19th September 2025

PSS values the importance of diversity 

Coalition for Racial Equality and Rights (CRER) is seeking our next Executive Director. This is an opportunity to lead Scotland’s foremost strategic anti-racist organisation, taking forward its mission and objectives at a pivotal moment.

About Us

The Coalition for Racial Equality and Rights (CRER) is Scotland’s leading strategic anti-racist organisation. Based in Glasgow, we work to eliminate racial discrimination and harassment and to promote racial justice across Scotland through research, policy development, lobbying, campaigning and network-building.

Our mission is to protect, enhance and promote the rights of Black and minority ethnic (BME) communities across all areas of life in Scotland, strengthening their social, economic and political capital, particularly for those most at risk of disadvantage.

The Role

As Executive Director, you will be the senior officer responsible for the strategic leadership, policy development, office and staff management, financial control, stakeholder relationships and Company Secretary duties. You will ensure delivery of annual work plans, contractual compliance and organisational sustainability.

Key Responsibilities

• Strategy, Research and Policy Development: Provide strategic direction, delivering CRER’s vision, aims and objectives; lead development and execution of strategy with staff and Board, setting policy, research and advocacy priorities.
• Governance and Operational Management: Act as Company Secretary; oversee OSCR compliance; support the Board’s duties through guidance and information; prepare annual budgets; ensure sound financial management; oversee management accounts and annual reports; maintain infrastructure and regulatory compliance; implement risk management; develop funding applications and tender responses.
• Staff Leadership and Development: Lead and line-manage a motivated team; maintain and apply the CRER Policies and Procedures Handbook consistently.
• Stakeholder Relations and Public Relations: Manage external relationships with BME organisations, third sector, government, funders, academia, and parliamentarians; represent CRER in strategic discussions, public events, media, and on social media platforms.
• Other Duties: Any additional tasks required for effective organisational functioning.

Key Details

• Job Title: Executive Director
• Salary: £67,000 per annum
• Contract: Permanent, full-time (35 hours per week)
• Location: Hybrid home/office (minimum three days per week in our Glasgow City Centre office, with occasional travel across Scotland). Support with required relocation costs available.

Person specification:

• Degree level qualification or equivalent
• Expertise in strategic, anti-racist approaches to race equality
• Strong oral and written communication with diverse audiences
• Ability to interpret complex social policy and devise effective interventions for Black minority ethnic communities in Scotland
• Current awareness of developments in the race equality arena
• Lived experience of racialisation, applied to policy and practice
• Senior leadership with strategic planning and business implementation
• Proven track record in securing varied funding and managing charity finances and governance
• Skilled in report writing, research, presentations and policy influence
• Commitment to CRER’s mission, aims and values
• Relationship-building and interpersonal skills at all levels
• Strategic, analytical thinker who works well under pressure and exercises sound judgement
• Flexible team player with initiative
• Highly motivated self-starter driven to advance racial equality in Scotland

While prior experience in the above areas gained in a Scottish context would be desirable, CRER is keen to appoint the best person for the role wherever they may currently be, so long as they have the right to work in the UK.

The information pack can be found attached to this advert which includes details on how to apply. For an informal and confidential conversation about this position, please contact Jenny at Harris Hill via the apply button with suitable times to speak.

Closing date for applications: 9am, Monday 22nd September 2025.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, and will endeavour to promote equality for all candidates, in line with the protected characteristics and requirements of the Equality Act 2010.

Here at the IOP we are looking for a Community Support Officer (Engagement and Volunteering for a fixed period of 12 months) to support us in our mission.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose where to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working and much more!

The Role

What will I be doing?

As the Community Support Officer (Engagement and Volunteering), you’ll be at the heart of our work to build a vibrant, inclusive physics community. You’ll be the first point of contact for our volunteer-led Groups, Nations, and Branches — helping them to thrive, connect, and deliver meaningful activities that bring physics to life.

Your role will be varied, people-focused, and purpose-driven. You’ll:

• Support and empower volunteer committees with planning, elections, onboarding, and governance
• Design and deliver engaging training and resources to help volunteers feel confident and connected
• Celebrate and recognise contributions through awards, spotlight stories, and appreciation campaigns
• Coordinate inclusive events and forums that foster collaboration and community
• Use data and feedback to evaluate impact, improve experiences, and inform decision-making
• Champion collaboration and best practice across committees, departments, and the wider IOP network

You’ll work closely with passionate physicists, volunteers, and colleagues across departments — from Communications and EDI to Learning and Skills — to ensure every member feels supported, valued, and inspired.

Projects you work on may include:

• Creating a new Volunteering Guide and Welcome Handbook
• Designing and delivering onboarding and training for new committee members
• Organising flagship events like the annual Committee Welcome Day
• Helping shape our first Volunteering Development Plan and inclusive volunteering strategy

You’ll also be part of a wider team of Community Support Officers, each with their own focus area, working together to build a connected, thriving membership community.

Who will I work with?

As a Community Support Officer (Engagement and Volunteering), you’ll be part of a dynamic, collaborative environment where relationships matter. You’ll work closely with:

• The Community Support team and Student & Early Career Support Officer – sharing insights, coordinating efforts, and supporting each other to deliver a seamless member experience.
• The wider Membership department – especially colleagues in Professional Registration, Events & Conferences, and CPD – to ensure volunteer activities align with member development and recognition.
• Cross-functional teams across the IOP – including Science and Innovation, Education and Workforce, EDI, and Public Engagement – to embed inclusive practices and amplify the impact of volunteer-led initiatives.
• Members across our Groups, Nations and Branches (GNBs) – building trusted relationships with committee members, volunteers, and local champions to support their work and celebrate their contributions.
• External partners and sister societies – occasionally collaborating on joint events, campaigns, or volunteer initiatives that extend our reach and deepen our impact.

You’ll be a connector, a collaborator, and a champion for community – helping people feel supported, empowered, and proud to be part of the IOP.

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

Whilst we’re not looking for perfection, we are looking for someone who:

• Loves people – you’re empathetic, approachable, and passionate about helping others feel seen and supported
• Thinks inclusively – you understand what makes engagement meaningful and accessible for everyone
• Communicates clearly – whether it’s writing a guide, running a training session, or answering a query
• Is organised and proactive – you can juggle priorities, meet deadlines, and keep things running smoothly
• Is digitally confident – you’re comfortable using tools like Salesforce, MS Teams, and online platforms
• Is a team player – you collaborate, share ideas, and support others to succeed

Experience working with volunteers, committees or in a membership or charity setting is a big plus — but if you bring the passion and potential, we’ll support you to grow.

Nice to have

• A full driving licence and access to a car is desirable, as some travel may be required.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

To apply for this role please click the link below, best of luck with your applications!

We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

This is a fantastic opportunity to join a vibrant, user-led charity that is dedicated to enabling Disabled people who use social care support to have full choice and control over the way in which they live their lives.

Independent Living Advisor - Direct Payments
Location: Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, SW6 7BF
Salary: £26,500 per annum pro rata
Hours: Full-time, 37.5 hours per week (Monday to Friday 9am–5pm)
Contract: Fixed to 31st March 2026, with potential to extend to permanent

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees (at least 75% is Disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of Disability - all of whom are passionate about removing the barriers that Disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Advocacy.

AoD’s Independent Living Service
The Independent Living Service (Direct Payments) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable Disabled people to have genuine choice and control over the way in which they lead their lives. The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs.

The Role

In this role you will be providing essential information, advice and support to individuals from diverse backgrounds. You will work with Disabled clients to empower them to take control of the support they need by using Direct Payments, employing their own staff and accessing activities or services. You will ensure that individuals have the right information to make informed choices and will help them to set up and manage their chosen support.

You will have excellent communication, interpersonal and IT skills and the ability to work as part of a team. Experience of budgeting and recruitment are essential for this role.

Experience of working in social care is not essential as training will be provided, however a “can-do” attitude, a commitment to a person-centred approach and a willingness to learn is a must. Being part of a small team, there is a lot of opportunity for you to develop and learn new skills.

The work is varied and calls upon a wide range of skills, and there is huge job satisfaction in supporting people to achieve greater wellbeing and independence.

We welcome and encourage job applications from people of all backgrounds and actively encourage people with lived experience of impairment or Disability to apply.

Interviews will be conducted on an ongoing basis with a final deadline for receipt of completed applications; 12pm on Friday 19th September 2025 (Feedback will not be provided to those not shortlisted for interview).

Interview dates: Tuesday 30th September 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

You may submit a CV, but only fully completed applications forms that address the person specification will be considered for interview.

No agencies please.

ABOUT LUMOS

Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world.  Our vision is for all children to grow up in safe and loving families. 

Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care.  Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children.  We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.

JOB PURPOSE

The Senior Advisor, PPLE is a key role responsible for successfully delivering Lumos’ strategy on safe and meaningful engagement of children, young people, families and caregivers. Considering the cross-cutting nature of participation, the post-holder will work across teams to ensure PPLE is mainstreamed throughout the organisation, strengthening Lumos’ internal capacity and approaches to meaningful participation. They will ensure that Lumos programmes demonstrate innovative and transferrable approaches to participation, and that people with lived experience are meaningfully involved in national, regional and global advocacy and campaigning, as well as within Lumos’ internal governance.  

The Senior Advisor will oversee implementation of Lumos’ newly-developed PPLE Strategy – working in partnership with people with lived experience, PPLE Focal Points in Lumos’s four country offices, and other key colleagues. They will supervise and guide the work of PPLE across country teams and Lumos’s central function to develop and deliver high-quality and effective projects that achieve the objectives of the PPLE strategy.  

The post holder will also work with Global Advocacy, Communications and Fundraising colleagues and country teams to ensure that people with lived experience are well represented in national, regional and global campaigns and initiatives that inform child rights and care reform policy and programming. They will identify and cultivate relationships with relevant stakeholders in the care and related sectors, including with existing national, regional and global networks of care-experienced children and young people, to strengthen partnerships and collaboration around PPLE. The post holder will work hand-in-hand with safeguarding colleagues, acting as the Designated Safeguarding Lead (DSL) for the PPLE workstream, to ensure Lumos has, and is implementing, appropriate systems to facilitate safe and ethical PPLE that is compliant with data protection protocols. The Senior PPLE Advisor will contribute to fundraising, participating in proposal development, reporting to donors and other related activities. 

KEY OBJECTIVES

• Provide technical leadership on PPLE and oversee the implementation of Lumos’ new PPLE Strategy – working in partnership with people with lived experience, PPLE Focal Points, key staff including in Lumos country offices and external partners including participatory networks and associations. 
• Strengthen Lumos’ internal capacity and approaches to meaningful participation of children, youth, parents and caregivers 
• Ensure that participation of children, young people, parents and caregivers is embedded as a cross-cutting priority throughout the organisation’s projects and programmes 
• Develop an annual strategic plan for PPLE for 2026 and ensure PPLE is included and aligned across the plans, strategies, and projects of other Programmes teams 
• Provide supervision, coordination and capacity-building to the PPLE team, which comprises PPLE Focal Points across Lumos’ four country offices, including setting and implementing objectives, deliverables and KPIs that will motivate the team and achieve ambitious results, and monitor and track progress 
• Ensure coordination and engagement between PPLE Focal Points and organisational leadership 
• Lead on the development of country programme PPLE strategies in line with Lumos’ 2024-7 strategy, alongside PPLE Focal Points and programmes teams.
• Manage the PPLE budget to ensure objectives are met, high quality deliverables are achieved, and budgets are utilised effectively; potential of managing future PPLE grants and programmes depending on priorities 
• Collaborate with the fundraising and Programme teams to develop all project proposals with the Participation of People with Lived Experience embedded throughout, including direct engagement of People with Lived Experience in drafting proposals when appropriate  
• Develop high-quality reports, quarterly, annual, or other for both internal and external audiences, including donors, in collaboration with relevant teams and support positive relationships with stakeholders 
• Represent PPLE at a senior level internally and externally, including in meetings, working groups and committees as needed
• Build and nurture relationships with relevant stakeholders in the care reform and other connected sectors, to secure opportunities for the participation and meaningful involvement of people with lived experience 
• Oversee training and capacity building of people with lived experience so they can participate in care reform implementation initiatives and in decisions that affect their lives 
• Work with advocacy and communications colleagues to ensure that people with lived experience are well represented in regional and global campaigns, events and initiatives that inform child rights and care reform policy and programming. Advocate for and facilitate their inclusion in a meaningful, genuine and non-tokenistic manner 
• Co-ordinate the planning and delivery of external and internal participation events and activities, at national, regional or international level, for example Lumos’ participatory groups, working closely with Advocacy, Communications and other relevant teams.  
• Promote opportunities for young people to be more actively and meaningfully involved in all areas of Lumos’ work, including organisational governance, in line with Lumos’ strategy 2024-27 and the PPLE Strategy. Lead on the coordination of a Lumos Global Youth Advisory Board in close collaboration with the PPLE Focal Points and other relevant teams.
• Lead the development of training and capacity building to teams across Lumos, including ELT, to promote and enable a mainstreamed approach to PPLE 
• Act as Designated Safeguarding Lead (DSL) for the participation function, working closely with safeguarding colleagues and PPLE Focal Points, to ensure Lumos has, and is implementing, appropriate systems to facilitate safe and ethical PPLE that is compliant with relevant organisational policies, including the Safeguarding Policy and Prevention of Sexual Exploitation and Abuse Policy, and with relevant data protection protocols 

MANDATORY SAFEGUARDING OBJECTIVES – GRADE/ROLE BASED – SEE BELOW

Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:

• Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
• Ensure work complies with all safeguarding policies and procedures
• Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct

Additionall, the Senior Advisor is expected to:

• Ensure the required standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained within the area of responsibility
• Lead by example in respect to ensuring safeguarding principles and practices are appropriately applied
• Identify and escalate any gaps or improvements necessary for effective safeguarding in conjunction with the Senior Safeguarding Manager and Designated Safeguarding Lead for the area of responsibility

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working with the Lead Youth Worker you will: 

Homework Clubs

•Collect up to date consent information for all young people joining Future Foundations

•Support with creating session plans for club nights

•Research and source necessary resources activities 

•Support to plan and run engaging and fun activities/ongoing projects for the young people

•Use participatory methods to involve young people about Clubs 

•Ensure children’s participation and encourage ownership of and responsibility for the Clubs

•Implement our behaviour management policy

•Liaise with families/carers to communicate information regarding Clubs and Mentoring

•Support with maintaining robust recording and monitoring systems (including registers) and ensure quotes, case studies and feedback are saved and stored

•Maintain, collect, edit and store documentation of activities, including photos, case studies and videos, for Newsletters, funding reports and other records

•Maintain excellent safeguarding practices

•Support whole team with making referrals to external partners and support agencies

•Support the Lead Youth Worker with running a weekly Youth Club for post-16 young people

•Support mentor coordinator with running early years mentoring sessions, when needed

•Work evenings and varied working hours

Trips and activities 

•Work with the Lead Youth Worker and Community Learning Coordinator to develop an annual programme of activity and trips during school holidays

•Ensure that this is done in collaboration with our children, young people, their families and other KLS projects

•Assist with the summer programme development, organisation and delivery

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Person Specification

The following skills and experience are required for this post:

Essential

·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery 

·Excellent communicating skills (oral and written) with refugee young people, their families, staff and partner organisations 

·Ability to motivate, support and encourage young people 

·Ability to work as part of small team, whilst also working independently

·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards 

·Knowledge of up-to-date best practice as regards safeguarding the welfare of children 

·Excellent IT skills including MS Office suite and ability to use Internet, email and social media 

·Committed to KLS’s mission, vision and values 

·Passionate about social justice, education and championing the value of families from refugee communities

Desirable

·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities) 

·Experience and sensitivity working with young people who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with young people 

·Track record of managing volunteers

·A recognised teaching and/or youth work qualification 

·Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs and being able to demonstrate value to funders

·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya

·Knowledge of Battersea / Wandsworth

Are you enthusiastic, collaborative, with excellent communication skills and an eye for a story? Our charity team is looking for a dynamic self-starter to join our team as Communications Assistant. Through making social media posts, creating engaging content or writing stories, you’ll play an integral role in communicating our impact and stories to our key audiences.

At Horatio’s Garden, we build and look after extraordinary gardens in the heart of NHS spinal injury centres. These gardens are a critical part of rehabilitation and offer reflection and adjustment, privacy and solace, joy and companionship to all who need it. We lead regular gardening sessions to grow and cultivate plants, arts workshops to offer new skills and a programme of live music and events. Designed to be enjoyed all year round, these gardens offer a warm, welcoming place for family and friends who may have travelled hours for a visit.

Our vision is for everyone with a spinal injury to have a Horatio’s Garden as part of their rehabilitation care.

The charity is growing. We have eight garden projects open and are fundraising for our ninth garden in Middlesbrough.

This role will assist with the content creation of engaging written, film and visual content across different platforms, scheduling and moderating our social channels, and helping us report on our digital activity. You will support the rollout of the new regional social media channels for each garden to help place storytelling and impact at the heart of our communications.

It would suit someone looking to start or build their career in the communications field or charity sector to develop experience in developing content, writing and charity campaigning. There will be opportunities for training and development and you will travel between the charity’s UK-wide gardens and meet patients, volunteers and staff.

This is a full-time role (37.5 hours a week) based in the charity’s office in Salisbury with the ability to discuss some flexible working after the six month probation period.

You will be reporting to the Communications Manager.

Main duties

1. Help manage the day-to-day running of the charity’s social media (Instagram, LinkedIn, Facebook). Schedule content and respond to comments and messages to foster positive engagement and add value to the supporter experience

2. Work closely with the team to produce subscriber, campaign-led and post-event newsletter content and manage the subscriber database

3. Contribute to the charity’s content calendar and work creatively and collaboratively with the communications and wider charity team to proactively seek and develop story ideas

4. Create engaging content in support of charity objectives and reflecting our brand and tone guidelines

5. Assist with internal communications to convey key updates to staff

6. Assist in maintaining and updating Horatio’s Garden’s main website

7. Help to manage the charity’s digital assets, ensuring the team have access to the most impactful photographs and videos for their needs

8. Collate, analyse and present monthly reports on social media, newsletter and website activity and engagement against key performance metrics

9. Assist with planning and promotion of campaigns and track press activity

10. Keep up to date with the latest digital marketing trends and technologies

General duties 

1. Support the wider team with administrative duties that support the smooth running of the charity

2. Actively contribute to team and organisation meetings

Skills required

1. Strong interest/experience in creating content for digital channels

2. Good understanding of the digital landscape, including trends

3. Excellent writing and editorial skills with attention to detail

4. Able to create accessible, engaging content

5. Strong administrative and organisational skills

6. Good IT and software skills and willingness to learn – you will be using Microsoft suite, Hootsuite and Mailchimp

7. Video editing experience/interest – experience with or willingness to learn Adobe Creative Suite, Canva or similar

8. Flexible, can-do attitude, with the ability to remain calm and professional when under pressure

We are looking for someone who has:

1. The ability to take initiative and be a self-starter, working independently as well as part of a team

2. An ability to manage a varied workload and work to deadlines

3. A willingness to learn new skills and to develop existing skills

4. An empathic personality

5. A positive, can-do and resilient attitude

6. Passion for the charity sector

The charity is keen to promote training and opportunities and we will support the candidate to attend relevant training courses where a need can be demonstrated and to make the most of any opportunities to learn additional skills, for example involvement with filming and photo shoots by professional contractors hired by the charity.

We are an equal opportunities employer and welcome applications from all sectors of society. Please note that this role will involve occasional out-of-hours working (including evenings and weekends) as part of a rota to ensure the charity’s social media channels are active and monitored at peak times and during events.

As a charity, we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our charity.

British Heart Foundation (BHF) is transforming its digital products and services to deliver more impactful, personalised experiences, increase fundraising income, and provide vital support to the 7.6 million people in the UK living with heart and circulatory conditions.

As our new SEO Manager, you’ll lead a strategic shift in how we grow the visibility and reach of our digital content across search engines and AI-powered platforms. This is a key role in helping us connect with more people, drive engagement, and support our mission to save and improve lives.

You’ll be responsible for:

• Leading the development and delivery of BHF’s SEO strategy to boost organic visibility, drive engagement, and support fundraising and awareness goals.
• Monitoring performance using SEO and analytics tools, producing clear and accessible reports, and adapting strategies in response to evolving search trends including the impact of generative AI.
• Collaborating with content designers, technical teams, and marketing colleagues to create high-quality, user-focused content that meets search intent and reflects BHF’s mission.
• Optimising website structure, on-page elements, and technical aspects such as page speed, mobile usability, and crawlability to improve ranking and indexing.
• Delivering SEO training and best practice guidance to internal teams, while supporting local search visibility and contributing to UX reviews and link-building efforts.

About you

You’ll bring a strong track record of improving organic performance for large websites, with experience of developing and implementing SEO strategies that respond to the evolving search landscape including mitigating traffic loss from AI-generated content.

You’re confident using a range of SEO tools (such as GA4, Search Console, Semrush, Ahrefs, and Screaming Frog) to monitor performance, identify opportunities, and use insights to inform decision-making. You also have experience working with cross-functional teams to align SEO with broader digital and organisational goals.

You have a solid grasp of digital PR, link-building, and local SEO strategies, and understand how these areas are shifting in response to generative AI and changing search behaviours.

In addition, you’ll bring:

• A deep understanding of SEO principles, including technical SEO and on-page optimisation, with experience implementing changes through a CMS.
• Experience conducting thorough keyword research, competitor analysis, and reporting on performance including setting and tracking KPIs.
• Strong analytical and communication skills, with the ability to present insights and strategies clearly to stakeholders at all levels, including senior leadership.
• Knowledge of how content, UX, and technical elements such as site architecture, page speed, and mobile optimisation impact SEO, and the ability to use this insight to make informed decisions and recommendations.
• Experience training and supporting others to deliver high-quality, search-optimised content, along with a collaborative mindset and the ability to work effectively across teams and disciplines.

Working arrangements 

This is a hybrid role, where your work will be split between your home and 1- 2 days per week, on average, in either our  London office (NW1 7AW). This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Benefits

To find out more about the benefits available at the BHF, please download our benefits document at the bottom of our advert page.

Interview process
Interviews will be held virtually via MS Teams, we planning on having two stage of interview.  First stages are planned for w/c 15 Sep 2025. 

Individual Giving Officer (Maternity Cover)

Location: London/Hybrid

Department: Group Marketing and Communications

Contract type: Fixed Term Contract

Hours: 35 (Full time) - Part time 28 hours considered

Salary: £30,000 - £35,000 per annum depending on skills and experience

Join us as an Individual Giving Officer and help raise vital funds to support Big Issue vendors across the UK.

At Big Issue Group, we're on a mission to end poverty through innovative social enterprise. You'll know us best for our iconic magazine sold by vendors on streets nationwide – but we do so much more than that.

We create opportunities for the 14.5 million people living in relative poverty in the UK to earn, learn and thrive.

As our Individual Giving Officer, you'll be at the heart of raising unrestricted funds that directly support our work with Big Issue vendors and our broader poverty-fighting initiatives. This isn't just about fundraising – it's about connecting with people who share our vision and want to be part of the solution.

Your day-to-day will involve developing and running campaigns that recruit new supporters and keep our existing donors engaged across multiple channels. You'll get to work closely with our vendors and support teams to uncover the powerful stories that show the real impact of people's contributions – then craft these into compelling content that inspires others to get involved.

We're looking for someone who can think creatively about income generation, manage the production of supporter materials, and dive into the data to see what's working. You'll be collaborating with colleagues across the organization and working with various stakeholders to make sure our message resonates with supporters.

This role comes with ambitious growth targets, and you'll play a crucial part in helping us reach them. If you're passionate about using storytelling to drive social change and want to directly support the vendors and communities we serve, we'd love to hear from you.

We are looking for this role to ideally start early November.

Salary and Benefits offered

• Salary - £30,000 - £35,000 per annum - for full time.
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Access to Blue Light Card benefits scheme.
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details

This role is based at the Big Issue Groups Head Office at Finsbury park with Hybrid Working available.

Closing date - 12th September 2025 (23:59pm) - Interviews and shortlisting may take place before the advertised closing date so please apply asap.

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, the Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now the Big Issue Group consists of the Big Issue Media Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Impact Ltd.

REF-223 692

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Macclesfield.

Position: S11313 Stroke Support Coordinator

Location: Home-based – Macclesfield, East Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £21, 948 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 28 hours per week

Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 30 September 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Association.
• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.