Training officer jobs in dagenham, greater london

Location: hybrid working - a minimum of one day per week in our Aldgate, London head office

Contract: 5-month fixed term, full-time

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

As our Senior Database Officer, you'll take the lead on important tasks within the Database Services team. Working closely with the Database Manager to develop and refine automated processes using tools such as Azure Data Factory, Power Automate and Excel Power Query. Your expertise will help streamline workflows, enhance data accuracy and ensure our supporter database runs smoothly and reliably.

You’ll be a trusted point of contact for the Supporter Care team, offering guidance on manual data entry and helping improve documentation and processes. You’ll help shape best practice across the organisation, ensuring our fundraising teams are empowered to use the database confidently and effectively. You’ll also support our two Database Officers in responding to complex queries.

The ideal candidate will have a strong understanding of data protection guidelines (GDPR) and will bring previous experience in using a fundraising database for data entry, maintenance, and importation. A high level of computer literacy is essential and comprehensive knowledge of Microsoft Office applications. Particularly experience using PowerQuery within Excel, or experience using the M language within Power BI to drive the automated manipulation of data.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict.

MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation’s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required.

About You
The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years’ experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP’s mission and commitment to MAP’s values. 

Responsibilities

Strategy, vision and leadership

• Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security.
• Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters.
• Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
• Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings.
• Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation.
• Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP’s needs.
• Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP’s risk appetite.
• Lead on the development of MAP’s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation.
• Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility.
• Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
• Lead cross-organisational projects in line with organisational strategy and direction.
• Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
• Represent the organisation externally, as necessary, in areas under the COO’s responsibility.
• Deputise for the CEO as required.

Team development/leadership

• Oversee, direct, and organise the work of the teams under their responsibility.
• Create a high-performing team that is ambitious and passionate about MAP’s vision.
• Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team.
• Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.
• Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery.

Operations

• Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures.
• Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees.
• Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation.
• Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise.
• Provide analytical support to the CEO and SMT including development of internal management reporting capabilities.

Profile

Person specification

• Relevant post-graduate business degree preferred.
• Minimum 10 years’ experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation.
• Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations.
• Proven track record of success facilitating progressive organisational change and development within a growing organisation.
• Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
• Bring strong mentoring and coaching experience to a team with diverse levels of expertise.
• Entrepreneurial team player who can multitask.
• Superior management skills: the ability to influence and engage direct and indirect reports and peers.
• Self-reliant and results-oriented, with good problem-solving skills.
• Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP’s Board of Trustees, and staff.
• Ability to operate as an effective tactical as well as strategic thinker. 
• Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt.
• Passion for MAP’s mission and commitment to MAP’s values.

Terms and conditions

This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.

This is a critical and exciting leadership role for the Bumblebee Conservation Trust which will take the Trust forward to the next phase of organisational growth, building on the superb achievements to date of our retiring CEO. 

You’ll need passion and energy to work on some of the most profound challenges of our time. Nature needs its champions, and you’ll need to harness all of your skills, all of your personality, and your network to grow our influence, our impact, and our outcomes. You’ll excel at galvanising others to take action  enabling  us to achieve our aims and ensure bumblebees are thriving and valued by everyone.

This is an incredible opportunity to join a very special organisation with passionate and high-performing teams who are truly dedicated to our vital purpose. 

Please refer to the CEO pack for further information.

The Trust is an Equal Opportunities employer.  This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. 

At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees. 

Head of Campaigns & Sales

• Are you a growth-focused sales and campaigns leader who thrives on delivering results?
• Do you have the drive to win new business, upsell existing customers, and lead multi-channel campaigns that generate real revenue?
• Do you want to put your commercial skills to work in a role that directly transforms post-16 education?

Then this could be the role for you.

Learning on Screen is looking for an ambitious Head of Campaigns & Sales to drive our next stage of revenue growth. This is both a strategic and hands-on role: you will lead targeted, multi-channel campaigns while also engaging directly in the sales process to win new business and upsell existing customers.

From building and managing a strong pipeline to pitching, negotiating, and closing deals, you’ll ensure ambitious income targets are achieved and exceeded. Working closely with the Chief Revenue Generation Officer, you will lead a small team and align sales and marketing to maximise impact.

Success in this role will mean surpassing revenue targets, growing our customer base, securing high-value partnerships, delivering campaigns with measurable ROI, and strengthening retention so that existing members and customers remain engaged. In short: you will be at the heart of sustainable growth, with every success directly contributing to transforming education.

Role Overview

• Job Title: Head of Campaigns & Sales
• Salary: £36,000 actual (£45,000 FTE)
• Hours: 28.8 hours per week (4 days, 80%)
• Contract: Permanent, part-time
• Location: Remote
• Reports to: Chief Revenue Generation Officer

What you will be doing 

• Sales growth – Deliver organisational revenue targets by driving new sales and upselling across membership, sponsorship, training, and partnerships, while supporting strong retention.
• Pipeline management – Build, track, and convert a robust pipeline of prospects and opportunities.
• Sales execution – Lead sales conversations, pitches, and negotiations through to closing deals.
• Campaign delivery – Design and deliver integrated, multi-channel campaigns (digital, events, outreach, social media, partnerships) that generate leads and conversions.
• Content and messaging – Oversee compelling, sales-focused content and communications that cut through the noise.
• Digital marketing and analytics – Use CRM, SEO/SEM, social media, and analytics to generate leads, track performance, and optimise ROI.
• Team leadership – Line manage the Business Development Officer and Marketing Assistant, setting clear priorities and motivating them to deliver results.
• Collaboration – Work with colleagues across Membership, Development, and Digital to maximise growth opportunities.
• Performance reporting – Report on revenue delivery, pipeline health, and campaign ROI to senior leadership.
• External profile – Represent Learning on Screen at events, conferences, and sector networks to raise visibility and generate sales.

What we are looking for

• A proven track record of delivering sales growth — winning new business and upselling existing customers.
• Success in delivering multi-channel campaigns with measurable financial results.
• Experience in building and converting a pipeline, negotiating, and closing deals.
• A commercial, results-driven mindset with a focus on ROI.
• Strong leadership skills with experience managing a small team.
• Excellent communication skills, with the ability to pitch, influence, and inspire.
• Agility to adapt quickly and thrive in a fast-paced environment.

Bonus if you have

• Experience in a membership or education-based organisation.
• Experience selling sponsorships, partnerships, or training services.
• Knowledge of event or training programme marketing and sales.

This is a rare opportunity to apply your commercial skills in a meaningful way — driving growth while shaping the future of digital learning.

About Us

Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you will feel right at home here.

 How to Apply

Please submit the following documents via the 'apply' button below:

• Your CV
•  Cover letter outlining your relevant experience and qualifications
• Completed equality and diversity monitoring form

Application Deadline: Monday 22nd September 2025 by 12pm
1st Interviews: W/C 29th September 2025 (held remotely)

Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role.
 

Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace.
 

Unfortunately, we are unable to consider any applications received after the deadline.

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.

We now have a need for an Officer to work closely with the Development Director and CEO in developing our corporate income stream, managing the accounts of existing corporate partners and generating income through securing new corporate partnerships. These partnerships will generate both donations and earned income, with corporate partners contracting Tender to deliver workplace training. You will also work closely with our Corporate Advisory Board, which includes a diverse, ambitious group of professionals who are supporting us to maximise our corporate income stream. This role will involve a diverse range of work, from identifying prospects, creating compelling funding approaches and workforce training pitches, through to successfully managing relationships with corporate partners.

We are looking for someone who has:

• Experience in researching and developing prospect lists for priority industries and implementing new business campaigns which will secure multi-year high value partnerships, both for workplace training and donations
• Experience of selling training programmes to businesses
• Experience in developing engaging and impactful partnership proposals and training propositions
• Ability to work independently
• Excellent interpersonal skills and the ability to develop strong relationships at all levels

The main purposes of the Development Officer role are:

• Working with the Development team to collectively achieve annual fundraising targets exceeding £2m per year
• Selling workplace training and donation opportunities to corporate partners across a range of industries, but in particular the legal and financial services sectors
• Supporting the CEO and Development Director to increase Tender’s workplace training delivery in order to achieve income targets through sales
• Contributing to applications and events in support of fundraising from other sources

Youth Participation Officer

Fitzrovia Youth in Action is looking for an experienced, passionate and enthusiastic person for our Youth Participation Officer role. If you feel like this is you, we would love to hear from you!

The post holder will manage and develop youth-led community projects in which young people develop their leadership and employability skills through becoming actively involved in their community and participating in self-directed community action. The successful candidate will oversee the development and delivery of several youth-led community projects, primarily the organisation of youth-led community events, but might also include elements of other youth-led activities, such as youth action team, health champions and ambassadors. 

For example, typically, this would involve working with groups of around 10 young people in each cohort and support them to deliver their community event project over a 12-week period.  Examples of events include youth-led football tournaments, street parties and our community Christmas dinner. This post will be part of the delivery team overseeing self-directed community action projects. The post holder may also support drop-in sessions and other activities aimed at engaging young people and referring them onto the youth-led community action programme.

We are elated to be to offer this part time post and continue the social action work with young people.

You can find the role description and persocal spec below. 

To apply, please submit your CV and a cover letter (no more then two sides) explaining your experience and why you are suited. 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

As the Monitoring, Evaluation, Accountability and Learning (MEAL)  Officer focuses on strengthening and supporting the various projects, including the collection of programme wide statistics to detail the reach and results of Muslim Aid UK  (MAUK) programmes. The MEAL Officer will provide guidance, coordination, and technical support to Country Offices and Partner’s MEAL systems through MAUK Programmes, ensuring that the programme has the flexibility to respond appropriately to the context while ensuring quality, effectiveness and responsiveness in line with humanitarian standards, as well as compliance with the Institutional donors.

The position supports a robust monitoring system that facilitates both accountability and learning and includes data collection, analysis, learning reflection and timely action-taking in support of quality service delivery.

You will play a critical role in this unit with an exciting mandate to support and improve the dynamic programmatic portfolio Muslim Aid Implements Globally. You will work closely with partners and country offices and contribute to improving systems within IPD.

About the Role:

1. Collaborate with the MEAL Manager, country offices and partners staff to craft MEAL systems that align with the project, and MAUK Global objectives, are relevant to the context, responsive to assessed needs, are measurable and are in compliance with grant requirements.
2. Ensure that all relevant collaborators have timely access to appropriate information and evidence.
3. Support in the review and prepare timely and accurate MEAL reports, including progress reports and impact assessments.
4. Provide assistance in monitoring programme progress including the design of appropriate MEAL Plans, indicators, targets, baseline data, timelines, data collection tools that can track progress of projects’ progress.
5. Support the preparation of terms of reference of external and internal evaluations, case and impact studies in coordination with the focal points.
6. Support the MEAL Manager on building capacity among staff and partners in MEAL concepts and practices.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree required; postgraduate degree in international development, sustainable livelihoods, humanitarianism, or programme management preferred.
2. Understanding of development programmes design, implementation and evaluation.
3. Experience and understanding of monitoring and evaluation of programmes; using of quantitative and qualitative research data collected in support of programme development.
4. Experience developing logical/results frameworks, indicators, and MEAL plans.
5. Strong interpersonal and communication skills; effective in diverse and challenging environments.
6. Strong measurement, analytical, systematic thinking, planning and organisational skills.

Why you should apply:

Join Muslim Aid as a MEAL Officer at Muslim Aid, you will play a key role in strengthening our global humanitarian and development programmes by supporting the International Programmes Department. The role focuses on enhancing monitoring, evaluation, accountability, and learning systems to ensure effectiveness, quality, and compliance with humanitarian standards and donor requirements. By analysing data, demonstrating impact and guiding Country Offices and partners, you will help drive accountability and learning across our global work. If you are passionate about evidence-driven change and improving programme quality. Bring your analytical, organisational, and communication strengths to our innovative team. Apply now and help us transform lives worldwide!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Charity Support Officer 

Location: Remote, with regular meetings in London, applicants must be based in or around London 

Salary: £27,700 - £29,000 per year 

Contract: Full-time with opportunities to work flexibly over 4 days 

Reporting to: CEO 

About AWN 

All Ways Network (AWN) is a UK-registered charity dedicated to empowering non-profits that support diverse Muslim communities across the UK, particularly those with an annual income under £1 million towards becoming fundable. 
 
We provide grassroots organisations with vital services from bid-writing and application reviews to webinars, training, and tailored charity support. This helps them access funding, strengthen governance, build capacity, and adopt best practices in a challenging funding landscape. 
 
Committed to equitable grant-making and a stronger civil society, AWN champions the vision of: “Thriving non-profits empowering Muslim communities to enrich UK society.” 

Role Overview: Knowledge in grant-funding, capacity building, organisational support

We are seeking a proactive and collaborative Charity Support Officer to help deliver AWN’s mission. You will be the first point of contact for grassroots charities, supporting them to strengthen their organisations and improve their chances of securing grant funding by offering practical guidance, signposting, and building trusted relationships that help them grow in confidence and resilience. The role includes helping organisations strengthen governance and compliance, sharing information on grant-funding opportunities, and supporting them to identify challenges and develop practical solutions.
 
The non-profits you will support work across a wide range of areas for example: women, health and wellbeing, youth, homelessness and poverty, family services, sports, faith groups, crime and gangs, prisoners and ex-offenders, refugees and asylum seekers, drug addiction, older people and rehabilitation, and many more. 
 
Bringing a strong awareness of the barriers facing small charities particularly Muslim-led groups, will be key to helping them build long-term sustainability and impact. 

Key Responsibilities:

• Act as the first point of contact for charities and community groups, managing a varied caseload and balancing priorities. 

• Carry out needs assessments to understand organisations strengths, challenges, and funding needs, and develop clear action plans. 

• Provide tailored support, including health checks on governance, compliance, finances, and funding readiness, offering recommendations and signposting to specialist services (e.g., Cranfield Trust, CVS, Charity Excellence etc). 

• Advise on funding opportunities, strategy, and application readiness, with referrals to bid-writing support where needed. 

• Deliver workshops, webinars, events, and one-to-one sessions to build skills, knowledge, and confidence of UK grassroots organisations. 

• Work collaboratively with organisations and AWN colleagues (including via the triage and referral system) to identify challenges and develop practical, sustainable solutions. 

• Build and maintain strong relationships with charities, funders, and sector partners across the voluntary, public, and charity sectors. 

• Represent AWN at external events, conferences, and meetings, helping to organise and deliver events linked to your work. 

• Keep accurate records on the CRM, gather feedback, write case studies, and contribute to monitoring, evaluation, and service development. 

• Support AWN’s communications by contributing updates for the website and social media. 

What We’re Looking For 

We’re looking for someone who is approachable, empathetic, and motivated to make a difference. You’ll have a natural ability to listen, build trust, and meet people where they are, while offering constructive and practical support. Patience, curiosity, and cultural awareness will help you understand the diverse realities of grassroots charities and the communities they serve. 
 
Alongside these personal qualities, you’ll bring a good understanding of the charity sector and the challenges facing small non-profits across the UK, for UK Muslim-led organisations. You’ll have exceptional knowledge of governance, compliance, and funding pathways, and the confidence to guide organisations towards growth, resilience, and long-term impact. 

Essential Criteria 

• 3+ years’ experience within the UK charity sector (domestic, not solely international). 

• Strong understanding of charity governance, compliance, and the UK funding and grant-making landscape. 

• Insight into the needs and challenges of small and grassroots non-profits, with awareness of the systemic barriers affecting Muslim-led organisations. 

• Experience supporting or advising charities, community groups, or local networks to build capacity and resilience. 

• Ability to work collaboratively with organisations, offering constructive and practical guidance. 

• Excellent communication and interpersonal skills with confidence in public speaking and engaging a wide range of stakeholders. 

• Strong organisational and administrative skills with attention to detail and the ability to manage multiple priorities. 

• Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.  

• Comfortable working autonomously and as part of a small team, with minimal supervision. 

• Confident using technology to deliver support and manage work effectively, including CRM systems, Microsoft Teams, and other digital tools. 

• Experience in one or more of the following areas: 
  - Community engagement and outreach 
  - Event or project coordination (online and in-person) 
  - Delivering presentations, workshops, or training sessions 
  - Monitoring, evaluation, and learning activities 

Recruitment Process 

Interviews will take place early October 2025. 

The process will include two stages: one online and one in-person (to be held in the City of London). 

Exact dates will be confirmed before the application deadline. 

Parish Finance Support Officer

Reports to: Diocesan Financial Controller
Department: Finance
Location:  London SE1

Salary: £36,000 DOB
Contract Type: Permanent, Fulltime 35 hours per week/ Part time considered

Purpose of the Role

The Parish Finance Support Officer (PFSO) will be responsible for communicating and collaborating with the Parishes on their financial needs and issues, and ensuring that they are met by the central team where appropriate, or giving a steer on what responsibility properly resides at the Parish level. The PFSO will also provide feedback and suggestions to finance teams on how to improve their services and performance. the PFSO will have a broad knowledge of all aspects of finance, as well as strong interpersonal and problem-solving skills. The finance team is small and supportive, and all members are expected to contribute flexibly across a variety of tasks as needed.

Key Responsibilities

(Please note this list is not exhaustive)

• Serve as the first point of contact for parish employees and clergy on all finance-related queries and issues.
• To develop a clear understanding of the financial goals, challenges, and opportunities within each parish.
• Collaborate with finance team to coordinate and deliver financial services solutions to parishes.
• Monitor and report on the financial performance and compliance of parishes.

· To identify and resolve any financial issues or conflicts that may arise between the Curia and the Parishes

· Provide clear, training and guidance to parish staff on financial systems, policies, and procedures.

· solicit and incorporate feedback from the Parishes on how to enhance the quality and efficiency of the finance team

· Maintain the finance support ticketing system, ensuring timely resolution of requests and producing regular reports

• Create and share training multimedia, and maintain up-to-date, user-friendly guidance materials to support effective use of our accounting systems and processes Gather and relay feedback from parishes to inform service improvements across the finance function.
• Assist the Financial Controller with audit preparation and documentation as required.
• Support the wider finance team with general administrative and financial tasks when needed.

Person Specification

Essential Skills and Experience:

• Proven experience in a finance-related role, ideally within the third sector or a decentralised organisational structure
  Solid understanding of financial processes and systems.
• Strong IT skills, particularly in Microsoft Excel.
• Excellent verbal and written communication skills, with the ability to communicate financial information clearly to non specialists.
• Professional and confident telephone manner.
• Strong interpersonal skills and the ability to build positive working relationships with a range of stakeholders.
• Highly organised with strong attention to detail.
• A collaborative team player, willing to support colleagues and take on varied tasks as needed.

Additional Information

• Occasional travel to parishes may be required.
• This role is hybrid

WHAT IS OUR SECOND HOME

We are a youth movement that empowers people with refugee backgrounds to build community, become leaders, and flourish into adulthood in the place that they call home.

We are looking for a highly engaging Leadership & Volunteering Manager to lead and grow our leadership training programming, and to lead on the recruitment, development and retention of our pool of volunteers. You will work across our various hubs to ensure all volunteers are well-supported, feel valued, and are making meaningful contributions to OSH’s mission.

RESPONSIBILITIES

Leadership Training & Development

• Oversee and continue to codify OSH’s LIT (Leaders in Training) course, including in-person and online sessions, and mentoring LITs on their first residential. This will include hands-on delivery, managing logistics, and working with volunteers and facilitators.

• Co-design and develop other leadership programmes for young people.

• Support young people from refugee backgrounds to move from participants to leaders within OSH.

• Lead the delivery of training and induction for new and returning volunteers in hubs, at pre camp training days and leaders retreats. This includes safeguarding, group dynamics, facilitating groups, and OSH values, but will also include identifying gaps and trends in skills and experiences.

• Help shape the pedagogy and outcomes of OSH’s leadership programmes.

Volunteer Strategy & Recruitment

• Ensure there is an active pipeline of people signing up for the LIT course

• Design and implement a volunteer recruitment strategy to attract a diverse range of volunteers from within OSH and externally.

• Build partnerships with universities, youth networks, and professional communities to widen reach.

• Develop inclusive recruitment materials and accessible application processes.

Volunteer Engagement

• Develop progression pathways for volunteers.

• Ensure an active culture of feedback and reflection within leadership and volunteering.

• Track volunteer impact and progression.

• Coordinate check-ins, socials, and wellbeing support for volunteers.

• Work closely with the whole team to ensure volunteer experiences are safe, rewarding, and well-held.

Operations & Evaluation

• Maintain volunteer records and communications using Beacon (OSH’s CRM).

• Monitor data on volunteer recruitment, attendance, retention, progression, and impact.

• Contribute to fundraising work, for example by ensuring there is a regular supply of case studies for OSH programmes.

• Collaborate with colleagues to share impact and improve practice.

Other duties

• Getting involved in OSH events in the evenings and at weekends, including residentials. These are overnight trips from 2 to 5 nights

• Other duties as may be required from time to time

IDEAL EXPERIENCE

• Excellent facilitation, training, and communication skills.

• Strong experience managing volunteer programmes and/or leadership development.

• Experience designing leadership training or curriculum.

• Understanding of and training in safeguarding in youth settings.

• A deep understanding of inclusive, trauma-informed, and youth-centered approaches.

• Experience supporting young people from marginalised backgrounds, ideally those with lived experience of the asylum system.

• Experience volunteering or working in residential programming.

• Ability to build relationships across diverse groups and inspire trust and commitment.

• Organised and systems-minded, with good project management skills.

• Confident using digital tools (e.g. Google Workspace, CRMs)

• Passion for OSH’s mission and commitment to centering people with refugee backgrounds.

• Ability to speak in other languages relevant to our community, including Arabic, Pashto, Farsi, Tigrinya, Amharic, and Oromo.

On use of AI

We appreciate many use AI tools in applications, but encourage personal insight and genuine motivation. We may also use AI tools to support application sifting, under human supervision. Final decisions are always made by people, not machines.

Overcoming Imposter Syndrome

We know self-doubt can hold people back, especially if you don’t think you tick every box. But if you’re passionate about our mission and ready for a meaningful challenge, we encourage you to apply. We value diverse skills and experiences, and are committed to supporting the right person to grow and thrive with us. You might be exactly who we need.

For the full breakdown of responsibilities, please see the recruitment pack

Summary

We are seeking a proactive and diligent Compliance Officer to join our Recruitment and Operations team. You will be responsible for providing a robust compliant onboarding service for all successful applicants to our awardwinning Tutoring Programmes; ensuring all candidates are ready and fully eligible to start their delivering tuition sessions in colleges across the country. The ideal candidate will oversee the end-to-end onboarding process and ensure all pre-employment checks meet the standards required by Get Further and safer recruitment practices.

Key Responsibilities:

Compliance and Onboarding:

• Manage the end-to-end onboarding process, ensuring all pre-employment checks (Right to Work, DBS, references, and safeguarding requirements) are completed accurately and on time.
• Maintain accurate and secure records in line with GDPR and safer recruitment practices.
• Oversee the offboarding process where appropriate Safeguarding and Quality Assurance
• Ensure all safeguarding requirements are met and documented within our CRM system.
• Monitor compliance requirements and ensure continuous alignment with safer recruitment policies.
• Work closely with the Head of Recruitment to deliver in line with Get Further’s five-year strategy.

Communication and Stakeholder Engagement

• Manage tutor communications during the onboarding stage, ensuring candidate enquiries are responded to promptly via the shared mailbox.
• Liaise with College HR departments, providing assurance letters and compliance information for tutors.
• Collaborate with internal departments to ensure smooth onboarding and cross-team coordination.
• Support the onboarding process by reviewing and collating documentation and references.
• Ensure all Right to Work (RTW) checks are completed accurately and renewed and in a timely manner.
• Oversee the processing and verification of enhanced DBS checks, tutor reference requests and Social online Media checks.
• Ensure all safeguarding requirements are met and documented within our CRM database.
• Maintain accurate records in line with GDPR and compliance standards.
• Manage our Tutor Training booking process.
• Oversee the offboarding process where appropriate.
• Liaise with internal departments to ensure smooth onboarding and compliance.
• Manage tutor communications during the onboarding stage and oversee our onboarding mailbox – ensuring enquiries are responded to in a timely manner.
• Liaise with College HR departments and provide assurance letters for Get Further Tutors.
• Work with the Head of Recruitment to deliver Get Furthers five-year strategy.
• Manage the onboarding budget for tutors 

Who We’re Looking For

An enthusiastic and diligent team player with a passion for educational equality and inclusive hiring. You’ll thrive on building relationships, to creating a brilliant, supportive experience for applicants on their journey from start to finish. You’ll also bring a meticulous eye for detail and a commitment to safeguarding through thorough compliance checks and understand the importance of safer recruitment practices. If you're someone who combines people-first energy with process driven precision, we'd love to hear from you.

We welcome candidates from a wide range of backgrounds. Experience in the following areas may be particularly useful, but we understand that these skills can be gained in many different ways.

• Carrying out pre-employment checks such as Right to Work, DBS, or reference verification
• Managing onboarding or admissions processes and ensuring documentation is complete and accurate
• Handling sensitive or confidential information in line with safeguarding or GDPR requirements
• Coordinating compliance processes, audits, or record-keeping
• Supporting recruitment, HR, or people-focused processes in education, charities, local government, or other sectors.

We promote a supportive, collaborative, and inclusive working environment and are guided by our core values. These values are at the heart of our organisation’s personality. 

We are seeking an enthusiastic and well-organised Events Assistant to support the planning and delivery of ABN’s events programme. This varied and rewarding role is ideal for someone looking to gain hands-on experience in events and stakeholder coordination within a national medical membership organisation. The successful candidate will work closely with the Events & Business Development Manager and wider ABN team. The position is offered on a fixed term basis for 12 months.

The ABN is the professional body for neurologists in the United Kingdom. Our mission is to improve the health and well-being of people with neurological disorders by advancing the knowledge and practice of neurology in the British Isles. The ABN is a dynamic membership society with over 2000 members, working hard to raise the voice of neurology at a national level.

About the role

This role supports the planning, coordination, and delivery of ABN events such as conferences, webinars, and training sessions, ensuring smooth logistics for both virtual and in-person activities. Key responsibilities include managing delegate and speaker administration, maintaining accurate event records, preparing event materials, and handling post-event feedback and reporting. The position also provides general administrative support, assists with website updates, sponsorship information, and CPD requirements, while ensuring accurate membership and event history records are maintained.

About you

We are looking for someone with the following skills:

Essential 

• Previous experience (voluntary or paid) in an administrative, customer service, or eventsrelated role.
• Highly organised with excellent attention to detail
• Confident communicator (written and verbal), with a polite and professional manner
• Able to work independently, manage priorities, and respond calmly to deadlines
• IT literate, including Microsoft Office Suite and online platforms (e.g. Zoom, Teams, EventBrite)
• Willingness to work occasional early mornings, evenings, or travel within the UK

Desirable

• Experience using CRM systems, membership databases, or event registration software
• Interest in health, science, or the medical charity sector
• Experience supporting virtual or hybrid events

Why work with us?

This is an exciting time to join the ABN as we undertake a digital transformation project with a growing team. We offer a collaborative and friendly working environment, with lots of opportunity for professional development.

Benefits

28 days annual leave + 8 public holidays (pro-rata)
Generous pension contributions: you put in 1%, we’ll put in 10%
Professional development programme including regular 1:1s, appraisals and training opportunities
Hybrid working and flexible hours
Time off in lieu for ABN event attendance

Job purpose

To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key working relationships

Head of Quality and Compliance, Quality Assurance Manager, Debt Advisers, Delivery Partner Organisations, Training and Wellbeing Manager, Funders and External Partners, Recognising Excellence.

Key Responsibilities

1. Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations
• Undertaking debt advice file reviews
• Identifying advisers’ soft skill and technical training needs
• Providing constructive feedback, and pastoral support, to advisers and their line managers
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

2. Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

3. Ensure project compliance and quality requirements are achieved.

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

4. Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice

Other:

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Person Specification

The successful candidate will demonstrate:

Essential Criteria:

1. Experience and Skills:

• A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
• Hold a valid Money and. Pension Service accredited qualification in debt advice
• Have recent knowledge and experience of specialist debt casework
• Ability to supervise, develop and motivate a team of Debt Advisers to achieve performance, quality and Continuous Professional Development
• Understanding of the issues involved in interviewing clients (all channels)
• Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing in cross cultural settings.
• Ability to work with funders and (partner) organisations to earn and maintain the trust of the people with whom Toynbee Hall deals.
• Experience of the monitoring, managing and evaluation of projects and performance
• Have achieved the MaPS competency requirements for a Technical Debt Supervisor (or be working towards these) and have experience of monitoring casework for quality.
• Proven ability to work creatively to support change management using a solution-based approach that resolves issues and accomplishes goals
• Ability to lead and contribute to the team, including the ability to prioritise own work and the work of others, and take decisions in relation to service delivery and rota cover (if required)
• Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
• Ability to best use IT systems and packages in the provision of advice services, including Microsoft Office, Teams, and case recording tools eg AdvicePro

2. Communication and Interpersonal Skills:

• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.

3. Personal Attributes:

• High level of professionalism and integrity.
• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
• Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
• Commitment to empowering others by sharing knowledge and enabling action.

4. Commitment:

• Strong alignment with Toynbee Hall’s mission, strategy, and values.
• Willingness to participate in training and develop further understanding in areas such as safeguarding.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

We are seeking a new Finance and Administration Officer following the retirement of a long-serving team member. A key member of the SLA central office team, the Finance and Administration Officer plays a vital role in ensuring smooth financial operations and providing essential administrative support for our membership. This role is responsible for maintaining accurate financial records, book-keeping and effective day-to-day financial operations, producing financial reports using our CRM (IMIS) and XERO, in addition to administration support.

You will be experienced in financial and administration operations of a charity or similar , with an AAT qualification or matching worked experience. Familiarity with XERO will be an advantage. You will be able to bring understanding of cashflow and financial analysis of figure, working with accountants as required.

You will also have excellent customer service skills and be able to work effectively with all stakeholders from our members, to funders to suppliers. You will be determined and have an excellent eye for financial and administrative detail. Your duties will include general administration and:

Financial operations and record-keeping

• Manage day-to-day financial transactions and maintain accurate records of all SLA accounts and petty cash; book-keeping
• Process and record all incoming payments, including foreign cheques (into bank account)
• Monitor cashflow and expenditure, keeping track of spending
• Pay invoices upon approval and ensure timely monthly payments (e.g. pensions, HMRC)
• Handle creditor and supplier communications and resolve related issues
• Monitor and follow up on overdue payments with a focus on membership payments

Invoicing and income tracking

• Issue and track membership and subscriber invoices and reminders
• Keep office team informed of payment statuses
• Prepare sales, cost, and profit reports for SLA publications
• Conduct annual publications stock take

Payroll and reporting

• Liaise with the accountant on salary payments; process salary BACS payments
• Support year-end financial reporting by providing necessary documentation to accountants
• Produce regular financial reports and analysis as required
• Supporting preparation of budgets, working with accountants as required

 Event financial administration

• Manage financial aspects of SLA events, particularly the annual conference (e.g., exhibitors, sponsors, and delegates)
• Process and record staff/trustee expense claims
• Support with bookings accommodation and travel for Board meetings

To be successful in this role you should demonstrate:

• Strong experience in financial and office administration
• Knowledge of accounting principles  
• Experience of working with XERO or similar
• Experience of using CRM systems (ideally IMIS)
• Experience of working for a small charity and / or membership association
• Accuracy, numeracy, attention to detail
• Ability to manage own workload, prioritise and meet competing deadlines
• Excellent customer service manner
• Being a team player

The Association is a UK wide organisation, working mostly remotely. Working patterns can be negotiated and we welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

To apply please send a one page covering letter and CV with the job title in the subject line by 30th September.  Applications without a covering letter will not be considered. No agencies please.

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.