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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
Job description
Quilombo UK is looking for a Bid Writer (Grant & Funds), who loves to face work challenges; to join their growing team.
The Bid Writer (Grant & Funds) will play a critical role by assisting the manager to prepare the proposal that helps the organization to further develop and establish.
This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; love to 'give back to their community'. The role is for you if you are looking for flexibility and autonomy. Where necessary specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
General tasks
Essential
The volunteering program with Quilombo UK requires a minimum of 16 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday (2 times a week).
Please note that this is a volunteering unpaid role.
Job Types: Part-time, Volunteer
Benefits: Work from home
Experience:
Work Location: Remote
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description:
Job Title: Learning & Development Coordinator
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Learning & Development
About QuilomboUK
QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.
Role Overview
As the Learning & Development Co-ordinator, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.
Key Responsibilities
Leadership Development & Training
Instructional Design & Content Development
AI-Enhanced Instructional Design
Onboarding & Integration
Training Evaluation & Continuous Improvement
D&I Integration
Qualifications
Personal Attributes
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description:
We are looking for few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria.
About the Role
The HR Programme Manager is a strategic leadership role responsible for overseeing the HR Programme and managing the HR Liaison. This position ensures the successful delivery of the HR Programme, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the HR Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.
Key Responsibilities
1. Strategic Oversight of the HR Programme
2. Team Leadership & Management
3. Stakeholder Engagement
4. Programme Design & Implementation
5. Monitoring & Evaluation
6. Communication & Advocacy
Required Skills
Preferred Qualifications
Job Types: Part-time, Volunteer
Benefits:
Application question(s):
Work Location: Remote
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help your local SSAFA team recruit volunteers in your area? Our volunteers are at the heart of SSAFA’s work, and recruiting the right people is essential to delivering our services! As one of our Regional Recruitment volunteers, you’ll play a key role in onboarding new community engagement volunteers for local branches. By supporting the recruitment process and supporting prospective volunteers, you will help ensure branches have the people they need to raise awareness in their communities!
*Please note, to be eligible for this role you must be residing in the South West of England.
Some of the areas you may be asked to support include:
***Please be advised that this is role is part of an initial trial and your support will help ascertain if this is suitable for us to role out across all regions.
Requirements
You will need access to IT equipment such as a laptop and the internet to carry out the administration related to the role. Time commitment This role would suit someone looking for a role that can be done remotely from home weekly.
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help your local SSAFA team recruit volunteers in your area? Our volunteers are at the heart of SSAFA’s work, and recruiting the right people is essential to delivering our services! As one of our Regional Recruitment volunteers, you’ll play a key role in onboarding new community engagement volunteers for local branches. By supporting the recruitment process and supporting prospective volunteers, you will help ensure branches have the people they need to raise awareness in their communities!
*Please note, to be eligible for this role you must be residing in the Scotland.
Some of the areas you may be asked to support include:
***Please be advised that this is role is part of an initial trial and your support will help ascertain if this is suitable for us to role out across all regions.
Requirements
You will need access to IT equipment such as a laptop and the internet to carry out the administration related to the role. Time commitment This role would suit someone looking for a role that can be done remotely from home weekly.
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a community champion volunteer you’ll be supporting Sense’s fundraising team, playing a vital role in helping Sense to raise funds and awareness to support people with complex disabilities.
You’ll engage with individuals, local businesses, and regional press to share our mission, organise events, and inspire others to take action. Whether you’re great at planning events, researching opportunities or connecting with your community, this role has something for you.
This is a flexible role, with the opportunity to volunteer either virtually or in your local community. We are looking for volunteers able to offer a minimum commitment of 2 hours per month.
We’re looking for people who are passionate about Sense’s work to support disabled people with complex needs and who have a calm, kind and friendly personality.
Please note that you will not be providing care for the people Sense supports as part of this role.
Due to the nature of the volunteer role, we cannot accept applications for anyone under the age of 18.
The four areas of the role:
As a Community Champion, you’ll have the opportunity to take part in a variety of activities, organised into four main role categories. You can choose to get involved in one or more of these areas, and we’ll discuss your preferences with you as part of the application process. Please note, we don’t expect volunteers to take on every area. Instead, we’ll focus on what interests you most and shape the role around your strengths and skills.
Event volunteer:
Support Sense’s Community Fundraising team by:
Skills needed:
Local public relations (PR) volunteer:
Boost Sense’s profile in your local community by:
Skills needed:
Fundraising researcher:
Help boost Sense’s regional income by researching available grants, partnerships and other local connections. Responsibilities include:
Skills needed:
Community connector:
Act as an ambassador for Sense, attending events across your community to thank supporters, and forge new partnerships.
Skills needed:
What we offer you:
As one of our volunteers, you’ll get:
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kith & Kids
We provide activities, opportunities, information, and support for people with a learning disability or autism, their parents, and siblings.
For all our projects and activities we are dependent on volunteers.
Our Employability Project
10am to 3pm, Monday and/or Friday during term-time
Our Employment & Life Skills Project (ELSP) helps adults with learning disabilities or autism to access further education, work experience and visits to mainstream community opportunities.
What you’ll do
You’ll act as a mentor to the members of the group. You’ll be helping the group(s) develop a range of life skills, things that many of us take for granted. These include Maths and English skills, independent living, the use of public transport, social skills and even the sourcing of employment.
For the people in these groups, these things can be very difficult to develop and achieve without regular support. Through regular support and meetings, members and volunteers develop greater trust, skills, and confidence together.
Come along and get involved!
Requirements
What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 20.
How much time?
The project runs from 10am to 3pm, Mondays and/or Fridays during term-time.
Everyone gets the most out of the project if you come every week for at least a term as you'll build a close relationship with the members you'll have been supporting and will create the most impact.
What we can offer you
ELSP represents a fantastic opportunity for you to share your knowledge and experience built up through a lifetime to a group that is continuing to develop and achieve their targets.
We’ll reimburse your travel expenses and will provide excellent training and lots of helpful support.
By volunteering on our project you'll also:
What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.
This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and also gives the opportunity to develop some new skills and expand your knowledge in our workshops.
Topics we cover include:
When do I need to come?
Volunteers must attend training and complete a DBS check before taking part.
We'll be running face-to-face training in north London starting on the 15th February with lots of other dates to choose from.
In the meantime, we'll be meeting volunteers online from mid-January.
Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.
Just sign up and you'll receive details of what to do next.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.
If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.
How does it work?
In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.
We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.
Important information:
In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.
Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
What your role will involve
You’ll get the opportunity to get involved in a wide range of activities, including:
When you’re ready, we’ll provide you with additional training to:
If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
Will the role suit me? Yes, if you are:
What can Sense offer me as a volunteer?
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a friendly, patient and kind volunteer befriender to visit a gentleman with a calm soul, in Ickenham. Spending time together might involve sitting in the garden or in his flat, perhaps looking at pictures or magazines of trains, which he is particularly fond of, or going for small walks in the local community joined by one of his carers. He is hard of hearing and doesn’t communicate verbally, so a calm and friendly approach is key. If you’re someone who values quiet connection and meaningful moments, we’d love to hear from you
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year and, in many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
This is a Check in visit role, meaning that your visits are likely to be short - on average 30 minutes or less. Some of the people we visit may be unable to communicate with words. Sometimes the person might choose not to meet with their visitor. Your visit is however very important, and these are some of the things you could be doing on a visit:
Your volunteer manager will be happy to help you with ideas and suggestions.
As a Mencap volunteer visitor you will be:
As a Mencap visitor you will:
About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a keen eye for details and a passion for supporting a great cause?
We’re looking for Volunteer Mystery Shoppers to help us ensure our shops are the best they can be. Your feedback helps us provide Tender Loving Care to our community and ensures every customer visit helps fund our vital work supporting families affected by Leukodystrophy.
What you’ll do
Who we’re looking for:
Someone observant, honest, and reliable who loves a hidden gem.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THIS OPPORTUNITY
Without our volunteer drivers, the Community Food Hub simply does not run.
Food donations, supplies, and resources need to move — and you are the person who makes that happen. As our Volunteer Driver, you'll be a critical part of the operation, collecting from our partners and suppliers and delivering to the Hub so that families across Hackney can be fed.
This is a practical, independent role that puts you at the heart of our supply chain — and the impact you make is felt every single session.
WHAT YOU'LL BE DOING
• Collect food donations, supplies, and resources from partner organisations and suppliers
• Deliver collections to the Community Food Hub at Fawcett Estate, Clapton
• Communicate clearly with Thomas and the Hub team about collection schedules and any changes
• Handle all food safely and responsibly during transit, following food hygiene guidelines
• Keep a simple record of collections — what was picked up, from where, and when
• Report any concerns or issues during collections immediately to Thomas
• Maintain the vehicle used for collections in a clean and roadworthy condition
WHAT YOU'LL BRING
ESSENTIAL
• Full, clean UK driving licence
• Confident, safe, and experienced driver
• Reliable and punctual — our food supply depends on you
• Able to lift and carry food boxes and bags safely
• Good communication — able to liaise clearly with the Hub team and partner organisations
• Basic awareness of food hygiene for transit
HELPFUL BUT NOT ESSENTIAL
• Experience driving a van or larger vehicle
• Previous experience as a delivery driver, volunteer driver, or similar
• Knowledge of Hackney and surrounding areas
• Understanding of food bank or community food logistics
WHAT YOU'LL GAIN
• A professional reference from our Head of Food & Partnerships and CEO
• Experience in community logistics and food distribution
• The knowledge that without you, families would go without — that matters enormously
• A trusted, valued place within the Children With Voices team
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THIS OPPORTUNITY
Ready to step up? This is for people who want more responsibility at the Community Food Hub.
As a Food Co-op Lead Volunteer, you'll be a go-to person on the floor — helping coordinate sessions, supporting other volunteers, and keeping the co-op running smoothly and with pride.
You'll work closely with the Food Hub Manager (Petagaye) and Thomas (Head of Food & Partnerships) — taking ownership of your sessions and helping to build a strong, reliable volunteer team around you.
This role is a real stepping stone — building the skills and track record that open doors to more senior roles in community food work, charity operations, or beyond.
WHAT YOU'LL BE DOING
• Take the lead during sessions — directing volunteers, managing the floor, keeping things moving
• Support the Food Hub Manager in coordinating session activity and volunteer tasks
• Help with stock management — tracking what is available, what is needed, and communicating this clearly
• Keep simple session records — numbers served, feedback, any issues to flag
• Be the first point of contact for volunteers during sessions
• Ensure all food hygiene, safeguarding, and health and safety standards are maintained
• Support the induction and settling-in of newer volunteers
• Communicate updates and any concerns clearly to the Food Hub Manager after each session
WHAT YOU'LL BRING
ESSENTIAL
• Some experience of volunteering or working in a team setting
• A natural ability to take initiative and keep things organised
• Confident communicator — able to give clear, calm direction to others
• Reliable, consistent, and able to commit to regular sessions
• Understanding of safeguarding and food hygiene principles
HELPFUL BUT NOT ESSENTIAL
• Previous experience at a food bank, food co-op, or community kitchen
• A food hygiene certificate (Level 1 or 2)
• Experience coordinating or supervising a small team of volunteers
• Knowledge of the Hackney community or similar urban settings
WHAT YOU'LL GAIN
• Hands-on leadership and team coordination experience
• A strong reference from our Food Hub Manager and Head of Food & Partnerships
• A clear pathway towards more senior roles within Children With Voices
• Stock management, session coordination, and operational skills
• The genuine satisfaction of leading a team that feeds and supports Hackney families
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THIS OPPORTUNITY
Our Community Food Hub is at the heart of what we do — a warm, welcoming space where families across Hackney access fresh food, support, and community.
As a Volunteer Food Hub Assistant, you'll be a vital part of the team on the ground — helping families access what they need with dignity, warmth, and a smile.
No experience needed. Just heart.
WHAT YOU'LL BE DOING
• Welcome and assist families arriving at the Food Hub
• Support food sorting, packing, and distribution under the guidance of the Food Hub Manager
• Help maintain a clean, organised, and welcoming Hub environment
• Assist with stock management and recording under supervision
• Treat all families with dignity, respect, and discretion
• Follow all food hygiene and health and safety guidelines
• Report any concerns to the Food Hub Manager immediately
WHAT YOU'LL BRING
ESSENTIAL
• Friendly, welcoming, and non-judgemental
• Willing to get stuck in with practical tasks
• Reliable — families and the team count on you
• Understanding of basic food hygiene (or willing to complete a short online course)
• Committed to safeguarding and treating all families with dignity
HELPFUL BUT NOT ESSENTIAL
• Previous experience volunteering at a food bank, community kitchen, or similar setting
• Food hygiene certificate (Level 1 or 2)
• Languages spoken in addition to English (Hackney is wonderfully diverse!)
• Experience working with vulnerable families or in a community setting
WHAT YOU'LL GAIN
• The reward of making a real, immediate difference to families every week
• Food hygiene training and certification support
• A professional reference from our team
• Experience in community food distribution and frontline family support