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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
St Basils is looking for a new Non-Exec Director / Trustee with Marketing & Communications experience to join our Board
About Us
St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and ultimately prevent homelessness.
We help just over 4,000 young people each year across the West Midlands, with services in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and Worcestershire. Our services range from providing supported accommodation to outreach, advice, support, employability and engagement services to help young people regain the stability they need to rebuild their lives, gain skills, confidence and employment and move on. The aim is to help them successfully break the ‘cycle of homelessness’ so that they can go on to experience a bright, fulfilling future and never return to a state where they are at risk of homelessness again.
About our Board
We are a registered provider of social housing, a charity and a company limited by guarantee, meaning our Board members are both Directors and Trustees.
To navigate our challenging regulatory landscape, we need to be tightly governed. At the heart of this is a Board with the right knowledge, values, skills and diversity, all whilst working towards our vision that homelessness should not be part of growing up.
As a member of St Basils’ Board, you will be a guardian of St Basils’ charitable purpose. You will be responsible for holding the Senior Leadership Team to account through constructive challenge and support, and for ensuring St Basils’ strategic priorities are met.
You will form part of St Basils’ governance framework, providing oversight of key business areas, such as business planning, safeguarding, risk, finance, health and safety, EDI and business development.
Our Board is made up of 14 members, 2 of which are designated for young people who have lived experience of homelessness and / or St Basils’ services.
St Basils has adopted the RACE Equality Code and is actively seeking applications from those from Black communities to ensure our Board is reflective of both the young people that we serve and our dedicated workforce.
About the Role
We are looking for a voluntary Director / Trustee with expertise in marketing, communications and/or public engagement to increase the reach of our campaigns. Our new Board member will need to strong networking and stakeholder engagement skills, with the ability to open doors and build relationships.
As our Marketing & Communications Board Member, you will:
· Ensure marketing initiatives align with the organisation’s goals and regulatory requirements.
· Support St Basils’ PR and marketing initiatives by bringing knowledge of current marketing tools
· Help identify opportunities to increase the visibility and impact of St Basils’ campaigns.
· Leverage personal and professional networks to enhance the charity’s reach, partnerships and fundraising potential.
· Work closely with the Director of Income Generation & Value Capture to ensure St Basils’ marketing and communications strategies are being implemented effectively.
Our new Director / Trustee will sit on our Business Support & Audit Committee which oversees central functions, including Finance, HR, Fundraising and Marketing. This committee meets virtually, one a quarter.
Although the role is voluntary, reasonable expenses will be paid for costs incurred in undertaking the role.
About You
You will be an experienced professional in marketing, communications, PR or brand strategy, ideally with experience in the youth or homelessness sectors.
You will demonstrate sound judgement and be able to challenge confidently and constructively, although you do not need to have Board experience.
Understanding of governance and the responsibilities of a charity trustee is desirable, but training will be provided.
You will work within the principles of Equality, Diversity & Inclusion and understand the needs of the diverse young people we serve.
You will put the needs of young people first, be passionate about ending youth homelessness and share our mission, vision and principles.
Time Commitment
You will need to be able to attend the majority of Board and Committee meetings, one of each is held each quarter (8 meetings total per year). Each meeting will last around 2 hours and will normally be held late afternoon/early evening (usually 4pm – 6pm). Board meetings are held in person at St Basils’ Head Office in Birmingham, and Committee meetings are held virtually via Microsoft Teams. The dates for meetings are set by calendar year, towards the end of the previous year.
Meeting papers will be shared via an online portal one week in advance of the meeting to allow for sufficient preparation time.
A Board away day is held each year, usually October, and every other year this includes an overnight stay. This will be fully paid for by St Basils.
We encourage Board members to visit our accommodation services to deepen understanding of our work and support effective governance and decision-making. We would like all Board members to make 2 visits a year if possible.
All travel expenses incurred in attending Board meetings / conducting site visits will be reimbursed by St Basils.
What’s in it for you?
We offer a series of essential online training courses (for example GDPR, Cyber Security, EDI, Safeguarding, Risk Management) and the opportunity to do additional online or in-person training, such as Psychologically Informed Environment training. As part of our commitment to race equality, we provide mandatory Anti-Racism training for all staff and Board members.
You will be part of a knowledgeable and supportive Board and have the opportunity to work alongside young people with lived experience.
You will have the guidance of a knowledgeable Chair to support your development as a Director / Trustee, and you will have access to St Basils’ Senior Leadership Team to help you fulfil your role.
St Basils is a learning organisation and therefore we are able to support and develop Board members who are new to the role. In addition, St Basils has membership with the Board Development Agency, which provides our Board Members with access to webinars and development tools specific to housing sector Boards.
Being a Director / Trustee at St Basils is more than just attending meetings – if you would like to contribute to an organisation that has young people at its core, where you can visibly see the difference you are making, then this is the role for you.
For further information please see the link to the full job pack.
We welcome early applications and will interview on a rolling basis.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.
As a Regional Communications Volunteer, you’ll play a vital role helping local volunteer groups connect with and engage with MS communities. Working with volunteers across the region, you will support activities such as producing newsletters, responding to information enquiries, or developing engaging content for regional social media.
Most importantly you’ll be helping us engage with lots of people and get the word out to people with MS about support to help them live their lives to the full.
This role is suitable for role sharing. It would be most suitable for those based in Lincolnshire.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ealing Carers Partnership offers support services to unpaid family carers aged 18+, living or caring for someone living in the London Borough of Ealing. We work together - and with others - to provide support services and breaks for carers. Our current services include: respite (replacement) care in the home; care worker support to access community groups or services; Carer Cafes in four locations across Ealing; a developing range of wellbeing activities, and; events and social opportunities. We are seeking volunteers to work alongside the team to support our work.
Main purpose of the role
The Carers Community Champions role is to support us in promoting Ealing Carers Partnership’s services by raising awareness of what we offer. We might ask for you to put up leaflets in your neighbourhood and, from time to time, to staff a stall in a community setting.
Benefits of becoming a Carers Champion:
Becoming a Carer Champion will help you to:
• Experience volunteering in a charity
• Develop new skills and experience, possibly helping you to find work
• Grow your confidence
• Take part in free training sessions to build your knowledge
• Meet new people
• Make a vital difference to the work of Ealing Carers Partnership.
It will give you the satisfaction of:
• Supporting carers and making a big difference in their lives
• Feeling that you have achieved something positive every time you volunteer
• Empowering communities by raising awareness of sources of support
• Being part of an organisation, which has strong values and provides help and support to those most marginalised in society
• Connecting with other volunteers and local organisations.
General responsibilities
In order to promote Ealing Carers Partnership’s services and events, we expect that you would be asked to:
• Hand out leaflets or post fliers in supermarkets, doctors’ surgeries, libraries, leisure centres and other community venues with high footfall in your immediate neighbourhood
• Help with setting up of events and staffing stalls
• Help to pack up after the events
• Supporting staff at the Carers Cafés and making light refreshments
• Sharing your caring experiences with others if you are a former carer, or just listening to those that need to talk
• Accompanying carers on trips out
• Working with the team to find new ways of publicising services and providing insights about your neighbourhood.
Skills, experience and personal attributes
Whilst we are happy to provide training as needed, we hope that you will be able to demonstrate:
• A positive attitude towards vulnerable clients who may have a variety of complex needs and those who are caring for them
• The desire to gain local knowledge about services or a willingness to find out what is available to support local carers
• A minimum availability of 2/3 hours per week
• Being comfortable in terms of talking to people in groups
• A knowledge and understanding of Safeguarding, although full training will be given.
Training and support
We will try to offer a good range of training and support to all volunteers but, as a minimum, you can expect to:
• Attend starter training sessions, an induction to the programme and staff
• Undertake a DBS check
• Attend Health and Safety, Safeguarding, Confidentiality and Customer Care training
• Attend appropriate team meetings/ briefings so you are up to date on what we are delivering
• Attend 6-8 weekly checks-ins for support for you and to see how you are doing within your role.
Expenses
Out of pocket and travel expenses will be reimbursed as agreed upon commencement.
For this role volunteers MUST be aged 18 or over.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.
As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.
The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.
We are open to role sharing offers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraisers
Remote | Minimum 10 Hours per Week | Commission-Based Agreement
Help Secure the Funding That Will Transform Lives
Are you an experienced fundraiser, business development professional, partnerships manager, sales professional or marketer with a proven ability to build relationships and generate new income opportunities?
Do you want to use your skills to help transform lives while being rewarded for the funding you successfully secure?
Project Yananai is seeking ambitious, proactive and results-driven Fundraisers to join our growing global Advancement team. We're looking for people who can identify opportunities, build strong relationships and convert them into sustainable funding that enables our programmes to create lasting social impact.
Working alongside our Chief Advancement Officer and Deputy Chief Advancement Officer, you'll play a key role in securing the funding needed to expand our work across India, South Africa, Zambia and Zimbabwe. This role is offered on a Commission-Based Agreement, rewarding individuals for the funding they successfully secure.
About Project Yananai
Project Yananai is a global non-profit headquartered in the United Kingdom, with Affiliate Entities and National Management Teams in India, South Africa, Zambia and Zimbabwe. Our mission is to inspire and empower individuals and communities by fostering enduring relationships, enhancing sustainable skills and delivering compassionate humanitarian aid. Rooted in Christian values, we are dedicated to nurturing resilient societies that are self-sufficient, spiritually fulfilled and equipped to break cycles of poverty.
Our integrated Theory of Change combines three interconnected programmes that work together to create lasting impact:
• The Journey – strengthening families through relationship education.
• Community Learning Hubs – delivering digital literacy, vocational skills and entrepreneurship programmes.
• Humanitarian Relief Operations – providing emergency assistance while creating pathways to long-term development and self-reliance.
Key Responsibilities
·Research and identify funding opportunities from trusts, foundations, institutional donors, corporate partners and philanthropic organisations.
·Build and maintain relationships with prospective funders, partners and supporters.
·Develop compelling grant applications, funding proposals and sponsorship opportunities.
·Generate new fundraising leads through networking, outreach and relationship building.
·Manage funding opportunities from initial prospect through to successful award.
·Work collaboratively with programme teams to develop high-quality funding proposals.
·Maintain an active pipeline of funding opportunities using our CRM and AI-powered fundraising platform.
·Represent Project Yananai professionally with donors, corporate partners and external stakeholders.
·Contribute ideas and initiatives that help grow Project Yananai's fundraising capability.
·Support donor stewardship and help build long-term funding relationships.
About You
·You may come from a charity fundraising, business development, partnerships, sales, account management, corporate relationship management or marketing background.
·A proven ability to generate income, win new business, secure funding or develop strategic partnerships.
·Excellent relationship-building and networking skills.
·Strong written and verbal communication skills.
·Confidence engaging with senior stakeholders and decision-makers.
·A proactive, self-motivated and target-driven approach.
·Excellent organisational and time management skills.
·A genuine passion for creating positive social impact.
·Previous fundraising or grant-writing experience is advantageous but not essential. We welcome applications from professionals with transferable experience in generating revenue, developing client relationships or securing commercial opportunities.
What We Offer
·The opportunity to help build an ambitious international charity from the ground up.
·Work alongside experienced leaders in fundraising and international development.
·Access to AI-powered fundraising technology that identifies potential funding opportunities and qualified leads.
·Flexible remote working.
·A transparent Commission-Based Agreement that rewards your success.
·The opportunity to make a tangible difference to communities around the world.
Project Yananai is committed to creating an inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences and cultures.
Project Yananai is a UK Registered Charity (No. 1209060).
Empowering individuals, strengthening communities, developing sustainable solutions.



The client requests no contact from agencies or media sales.
Blood Cancer UK is looking for new Trustees, due to the upcoming retirement of current Board members. At Blood Cancer UK we fund world-class research, provide trusted information and support to people affected by blood cancer, and campaign to improve outcomes for everyone living with or beyond blood cancer. Our vision is clear: we are here to beat blood cancer.
Who we are looking for
We welcome applications from people who share our commitment to beating blood cancer and who can bring strategic thinking, sound judgement, curiosity and a collaborative approach. You do not need previous trustee experience to apply.
We would particularly welcome applicants with experience in areas such as, finance, working in the NHS, clinical practice, research, fundraising, or marketing. We are also keen to hear from people with personal experience of blood cancer and from people whose voices and experiences are under-represented in charity governance.
How to apply
Please apply by submitting your CV and a supporting statement (no more than 2 A4 pages) outlining why you are interested in becoming a Trustee and what you would bring to the role.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your expertise to shape education, influence communities, and grow as a leader
Role available at Norwich City College
Are you a business leader or corporate professional looking to make a meaningful impact outside the boardroom?
By becoming a volunteer governor at a further education (FE) or sixth form college, you’ll help shape the strategic direction of an organisation that transforms lives through education and skills—while strengthening your own governance experience and leadership credentials.
Why it’s relevant to professionals like you
Further education colleges train over 1.6 million learners annually, preparing the skilled workforce that keeps our economy moving—from engineers and IT specialists to healthcare professionals and construction experts.
As a college governor, you’ll sit on the board of an FE institution (and registered charity), where your insight into strategy, risk, people, or finance will have a direct impact on how public funds are spent, how performance is measured, and how learners are supported to succeed.
This is an opportunity to:
Apply your corporate skills in a leadership role
Gain board-level experience and enhance your CV
Contribute to local economic growth and social mobility
Support a vital sector during a time of transformation
What will you be doing?
As part of a governing board, you’ll:
Set strategic direction: help define the college’s mission and goals
Hold leadership to account: monitor finances, performance, and outcomes
Ensure governance excellence: make decisions in the best interests of learners and stakeholders
Act as a charity trustee: ensure financial sustainability and legal compliance
You’ll also engage with senior leaders and external stakeholders, including local employers, regulators, and community partners.
Who are we looking for?
We welcome professionals from a broad range of sectors, including but not limited to:
Finance, Audit & Risk
HR, People & Culture
Strategy, Transformation & Operations
Technology, AI & Digital
Legal, Governance & Compliance
Marketing, PR & Communications
Education, apprenticeships, or vocational courses
What matters most is your strategic thinking, commercial awareness, and commitment to helping others succeed.
Prior education experience is not required. Full induction and training are provided, with access to DfE-funded development and peer mentoring where needed.
Time commitment
Expect to give approximately 1–2 days per month, including:
Attending board and committee meetings (in person or remote)
Reading papers and preparing questions
Participating in training and occasional college visits
The time commitment is manageable alongside a full-time role—and many employers actively support staff to take on governance roles as part of their professional development.
Where you’ll be needed
Some colleges offer remote governance and meetings take place online. This may suit you best, or we may suggest a role where you volunteer on a hybrid basis at a college within a reasonable distance from you. We are recruiting governors for colleges across England, with new opportunities added regularly.
What’s in it for you?
This role offers the opportunity to:
Enhance your board-level and governance experience
Develop strategic oversight and leadership outside your day-to-day role
Expand your professional network
Give back in a way that creates long-term, measurable impact
About Boards for Education
Boards for Education is a charity that sources and supports volunteers for governing boards. We aim to improve educational outcomes for children, young people, and adult learners by strengthening governance across the education sector.
With more than 25 years’ experience and a national network of partners, we connect schools, academy trusts, colleges, and education charities across England and Wales with skilled, independent volunteers.
Ready to step into a strategic, purpose-driven leadership role?
If you’re ready to bring your corporate insight to the education sector and help shape the future of skills, opportunity, and social mobility—we’d love to hear from you.
Apply now to become a volunteer college governor.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your expertise to shape education, influence communities, and grow as a leader
Roles available at colleges in Redcar
Are you a business leader or corporate professional looking to make a meaningful impact outside the boardroom?
By becoming a volunteer governor at a further education (FE) or sixth form college, you’ll help shape the strategic direction of an organisation that transforms lives through education and skills—while strengthening your own governance experience and leadership credentials.
Why it’s relevant to professionals like you
Further education colleges train over 1.6 million learners annually, preparing the skilled workforce that keeps our economy moving—from engineers and IT specialists to healthcare professionals and construction experts.
As a college governor, you’ll sit on the board of an FE institution (and registered charity), where your insight into strategy, risk, people, or finance will have a direct impact on how public funds are spent, how performance is measured, and how learners are supported to succeed.
This is an opportunity to:
Apply your corporate skills in a leadership role
Gain board-level experience and enhance your CV
Contribute to local economic growth and social mobility
Support a vital sector during a time of transformation
What will you be doing?
As part of a governing board, you’ll:
Set strategic direction: help define the college’s mission and goals
Hold leadership to account: monitor finances, performance, and outcomes
Ensure governance excellence: make decisions in the best interests of learners and stakeholders
Act as a charity trustee: ensure financial sustainability and legal compliance
You’ll also engage with senior leaders and external stakeholders, including local employers, regulators, and community partners.
Who are we looking for?
We welcome professionals from a broad range of sectors, including but not limited to:
Finance, Audit & Risk
HR, People & Culture
Strategy, Transformation & Operations
Technology, AI & Digital
Legal, Governance & Compliance
Marketing, PR & Communications
Education, apprenticeships, or vocational courses
What matters most is your strategic thinking, commercial awareness, and commitment to helping others succeed.
Prior education experience is not required. Full induction and training are provided, with access to DfE-funded development and peer mentoring where needed.
Time commitment
Expect to give approximately 1–2 days per month, including:
Attending board and committee meetings (in person or remote)
Reading papers and preparing questions
Participating in training and occasional college visits
The time commitment is manageable alongside a full-time role—and many employers actively support staff to take on governance roles as part of their professional development.
Where you’ll be needed
Some colleges offer remote governance and meetings take place online. This may suit you best, or we may suggest a role where you volunteer on a hybrid basis at a college within a reasonable distance from you. We are recruiting governors for colleges across England, with new opportunities added regularly.
What’s in it for you?
This role offers the opportunity to:
Enhance your board-level and governance experience
Develop strategic oversight and leadership outside your day-to-day role
Expand your professional network
Give back in a way that creates long-term, measurable impact
About Boards for Education
Boards for Education is a charity that sources and supports volunteers for governing boards. We aim to improve educational outcomes for children, young people, and adult learners by strengthening governance across the education sector.
With more than 25 years’ experience and a national network of partners, we connect schools, academy trusts, colleges, and education charities across England and Wales with skilled, independent volunteers.
Ready to step into a strategic, purpose-driven leadership role?
If you’re ready to bring your corporate insight to the education sector and help shape the future of skills, opportunity, and social mobility—we’d love to hear from you.
Apply now to become a volunteer college governor.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your expertise to shape education, influence communities, and grow as a leader
Roles available at colleges across E10, London.
Are you a business leader or corporate professional looking to make a meaningful impact outside the boardroom?
By becoming a volunteer governor at a further education (FE) or sixth form college, you’ll help shape the strategic direction of an organisation that transforms lives through education and skills—while strengthening your own governance experience and leadership credentials.
Why it’s relevant to professionals like you
Further education colleges train over 1.6 million learners annually, preparing the skilled workforce that keeps our economy moving—from engineers and IT specialists to healthcare professionals and construction experts.
As a college governor, you’ll sit on the board of an FE institution (and registered charity), where your insight into strategy, risk, people, or finance will have a direct impact on how public funds are spent, how performance is measured, and how learners are supported to succeed.
This is an opportunity to:
Apply your corporate skills in a leadership role
Gain board-level experience and enhance your CV
Contribute to local economic growth and social mobility
Support a vital sector during a time of transformation
What will you be doing?
As part of a governing board, you’ll:
Set strategic direction: help define the college’s mission and goals
Hold leadership to account: monitor finances, performance, and outcomes
Ensure governance excellence: make decisions in the best interests of learners and stakeholders
Act as a charity trustee: ensure financial sustainability and legal compliance
You’ll also engage with senior leaders and external stakeholders, including local employers, regulators, and community partners.
Who are we looking for?
We welcome professionals from a broad range of sectors, including but not limited to:
Finance, Audit & Risk
HR, People & Culture
Strategy, Transformation & Operations
Technology, AI & Digital
Legal, Governance & Compliance
Marketing, PR & Communications
Education, apprenticeships, or vocational courses
What matters most is your strategic thinking, commercial awareness, and commitment to helping others succeed.
Prior education experience is not required. Full induction and training are provided, with access to DfE-funded development and peer mentoring where needed.
Time commitment
Expect to give approximately 1–2 days per month, including:
Attending board and committee meetings (in person or remote)
Reading papers and preparing questions
Participating in training and occasional college visits
The time commitment is manageable alongside a full-time role—and many employers actively support staff to take on governance roles as part of their professional development.
Where you’ll be needed
Some colleges offer remote governance and meetings take place online. This may suit you best, or we may suggest a role where you volunteer on a hybrid basis at a college within a reasonable distance from you. We are recruiting governors for colleges across England, with new opportunities added regularly.
What’s in it for you?
This role offers the opportunity to:
Enhance your board-level and governance experience
Develop strategic oversight and leadership outside your day-to-day role
Expand your professional network
Give back in a way that creates long-term, measurable impact
About Boards for Education
Boards for Education is a charity that sources and supports volunteers for governing boards. We aim to improve educational outcomes for children, young people, and adult learners by strengthening governance across the education sector.
With more than 25 years’ experience and a national network of partners, we connect schools, academy trusts, colleges, and education charities across England and Wales with skilled, independent volunteers.
Ready to step into a strategic, purpose-driven leadership role?
If you’re ready to bring your corporate insight to the education sector and help shape the future of skills, opportunity, and social mobility—we’d love to hear from you.
Apply now to become a volunteer college governor.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.