Assistant service manager volunteer roles

Do you enjoy greeting people and making them feel welcome? Recently retired and want to give a few hours for a good cause? Or perhaps you’re starting out on your employment journey but need experience to help you land a future job? Becoming a Volunteer Retail Assistant is the perfect opportunity for you!

As one of our valued Volunteer Retail Assistants in our Selby shop, you will be at the heart of our retail experience, welcoming members of the public and serving at the till. It will be a varied role with no two shifts being the same. From helping someone find a perfect gift or finishing touch to an outfit, to putting through cash and card sales at the till, we’d love you to come and join our busy, friendly shop.

Volunteer Retail Assistants will be located primarily on the shop floor, dealing with queries, pricing items, using the till, and ensuring our shops are the best on the high street. Without you, we couldn't provide needed support to the York Animal Home, so we want to ensure you feel welcomed and supported. You will receive full training in all retail areas, with continued development available in your volunteer journey. If you’re looking to gain confidence to get back into work, or simply want to find somewhere to make connections, we have a role for you.

Every single penny raised in our charity shop goes directly to the York Animal Home and gives vital funds to ensure they can continue helping animals in need. Without your help our shops could not run; volunteers are what make us special and we would love to have you join our team.

Your duties:

These may involve (on any given day):

• Giving a warm and friendly welcome as people enter our shop
• Helping with queries about items
• Putting cash and card sales through our till
• Engaging visitors about our charity and promoting the York Animal Home and our links to it
• Processing Gift Aid donations
• Restocking our shelves and making them look eye-catching

And much more…

If you’re interested please don’t hesitate to hit the apply button. Alternatively if you’d like to find out more, please email our Selby manager, Kimberley, who will be more than happy to answer any questions you have.

We operate a volunteer led scheme, where our minimum requirement is 2 hours a week, and the maximum is whatever you would like it to be! If you are looking to add experience to your CV we ask that you commit to six months with us.

Due to insurance restrictions we are sorry that we cannot accept anyone under the age of 16

Do you enjoy greeting people and making them feel welcome? Recently retired and want to give a few hours for a good cause? Or perhaps you’re starting out on your employment journey but need experience to help you land a future job? Becoming a Volunteer Retail Assistant is the perfect opportunity for you!

As one of our valued Volunteer Retail Assistants in our Malton shop, you will be at the heart of our retail experience, welcoming members of the public and serving at the till. It will be a varied role with no two shifts being the same. From helping someone find a perfect gift or finishing touch to an outfit, to putting through cash and card sales at the till, we’d love you to come and join our busy, friendly shop.

Volunteer Retail Assistants will be located primarily on the shop floor, dealing with queries, pricing items, using the till, and ensuring our shops are the best on the high street. Without you, we couldn't provide needed support to the York Animal Home, so we want to ensure you feel welcomed and supported. You will receive full training in all retail areas, with continued development available in your volunteer journey. If you’re looking to gain confidence to get back into work, or simply want to find somewhere to make connections, we have a role for you.

Every single penny raised in our charity shop goes directly to the York Animal Home and gives vital funds to ensure they can continue helping animals in need. Without your help our shops could not run; volunteers are what make us special and we would love to have you join our team.

Your duties:

These may involve (on any given day):

• Giving a warm and friendly welcome as people enter our shop
• Helping with queries about items
• Putting cash and card sales through our till
• Engaging visitors about our charity and promoting the York Animal Home and our links to it
• Processing Gift Aid donations
• Restocking our shelves and making them look eye-catching

And much more…

If you’re interested please don’t hesitate to hit the apply button. Alternatively if you’d like to find out more, please email our Malton manager, Emily who will be more than happy to answer any questions you have.

We operate a volunteer led scheme, where our minimum requirement is 2 hours a week, and the maximum is whatever you would like it to be! If you are looking to add experience to your CV we ask that you commit to six months with us.

Due to insurance restrictions we are sorry that we cannot accept anyone under the age of 16.

About the role:

Strong HR support:

• Ensures volunteers are welcomed, supported, and guided effectively.

• Maintains safeguarding, confidentiality, and compliance standards.

• Creates visibility and consistency in volunteer management.

• Strengthens the organisation’s ability to grow and sustain impact.

Without this role, volunteer onboarding and support can be inconsistent and unclear. With it, volunteers experience a clear, safe, and structured pathway to meaningful engagement.

Experience Qualification and Requirements

Technical & Administrative Skills

• Experience in HR support, administration, or volunteer coordination.

• Proficient in record-keeping and document management.

• Ability to draft clear role descriptions, agreements, and HR communications.

Analytical & Organisational Skills

• Strong attention to detail and accuracy.

• Ability to organise multiple tasks and maintain structured records.

Communication Skills

• Clear written and verbal communication.

• Ability to liaise sensitively with volunteers and staff, respecting confidentiality.

Preferred Background

• Human Resources, Administration, Volunteer Management, or related fields.

• Experience with safeguarding and supporting volunteers.

• Previous work in remote or community-driven organisations is a plus

Main Responsibilities/ Key Duties

Volunteer Recruitment & Onboarding

• Assist HR Manager in attracting and onboarding new volunteers.

• Prepare volunteer agreements, role descriptions, and induction materials.

Record-Keeping & HR Administration

• Maintain accurate volunteer records and documentation.

• Support HR processes, including tracking training and compliance requirements.

Safeguarding & Policy Support

• Ensure volunteer engagement complies with safeguarding policies.

• Support confidential HR processes and reporting.

Cross-Functional Collaboration

• Work with team leads and operations staff to ensure volunteers are integrated and supported. 

Do you enjoy greeting people and making them feel welcome? Recently retired and want to give a few hours for a good cause? Or perhaps you’re starting out on your employment journey but need experience to help you land a future job? Becoming a Volunteer Retail Assistant is the perfect opportunity for you!

As one of our valued Volunteer Retail Assistants in our Acomb shop, you will be at the heart of our retail experience, welcoming members of the public and serving at the till. It will be a varied role with no two shifts being the same. From helping someone find a perfect gift or finishing touch to an outfit, to putting through cash and card sales at the till, we’d love you to come and join our busy, friendly shop.

Volunteer Retail Assistants will be located primarily on the shop floor, dealing with queries, pricing items, using the till, and ensuring our shops are the best on the high street. Without you, we couldn't provide needed support to the York Animal Home, so we want to ensure you feel welcomed and supported. You will receive full training in all retail areas, with continued development available in your volunteer journey. If you’re looking to gain confidence to get back into work, or simply want to find somewhere to make connections, we have a role for you.

Every single penny raised in our charity shop goes directly to the York Animal Home and gives vital funds to ensure they can continue helping animals in need. Without your help our shops could not run; volunteers are what make us special and we would love to have you join our team.

Your duties:

These may involve (on any given day):

• Giving a warm and friendly welcome as people enter our shop
• Helping with queries about items
• Putting cash and card sales through our till
• Engaging visitors about our charity and promoting the York Animal Home and our links to it
• Processing Gift Aid donations
• Restocking our shelves and making them look eye-catching

And much more…

If you’re interested please don’t hesitate to hit the apply button. Alternatively if you’d like to find out more, please email our Acomb manager, Kleo, who will be more than happy to answer any questions you have.

We operate a volunteer led scheme, where our minimum requirement is 2 hours a week, and the maximum is whatever you would like it to be! If you are looking to add experience to your CV we ask that you commit to six months with us.

Due to insurance restrictions we are sorry that we cannot accept anyone under the age of 16.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions. We offer a baby bank, a charity shop & various community support services to help women facing crises or challenging situations.

About the Role

We are looking for a highly organised and compassionate Admin Assistant (On-site Volunteer) to support the day-to-day administrative operations of our centre.

This is a great opportunity for someone looking to gain hands-on, real-world experience in office management, client coordination, and administration while making a meaningful impact in the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.
• Respond to client inquiries professionally and compassionately.
• Conduct initial intake screening and gather essential client information.
• Schedule appointments and manage staff calendars.
• Maintain accurate records of calls, referrals, and appointments.
• Manage email correspondence and administrative communications.
• Prepare, organize, and securely maintain client documentation.
• Maintain digital and physical filing systems in compliance with data protection policies.
• Support day-to-day office operations and ensure smooth administrative workflow.
• Track action items from meetings and follow up with relevant staff.
• Assist in preparing reports, summaries, and operational documentation.
• Coordinate communication between staff, volunteers, and external partners.
• Monitor office supplies and maintain administrative resources.
• Ensure compliance with safeguarding, confidentiality, and organizational policies.
• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What You’ll Gain

• Practical experience in office management & administration
• Exposure to client handling, scheduling & coordination
• Development of communication and organisational skills
• Opportunity to build valuable experience for your CV
• A chance to make a real difference in people’s lives

Who We’re Looking For

• Someone organised, reliable, and detail-oriented
• Strong communication and interpersonal skills
• Comfortable handling phone and email communication
• Ability to manage multiple tasks and stay organised
• Compassionate and professional approach when dealing with clients

(Previous experience in admin or customer service is preferred, but not essential.)

Why Volunteer With Us?

This role is perfect for individuals looking to gain practical experience in administration and office management while contributing to a meaningful cause supporting families in need.

Apply Now

If you’re looking to build your experience while making a difference, we’d love to hear from you.

We are looking for a creative and passionate Volunteer Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.

Job Title: Marketing & PR Assistant
Organisation: Adanna Women’s Support Group
Location: Redbridge London
Salary: £voluntary 
Contract: 14 hrs
Reporting to: Operations Manager

About Us

Adanna Women’s Support Group is a small but impactful non-profit support group dedicated to supporting and empowering women in our community who have experienced some of life’s challenges and lost their confidence and have no local network. Through our programmes, advocacy, and partnerships, we aim to create opportunities, provide support, build confidence and amplify the voices of women facing social and economic challenges.

We are looking for a creative and passionate Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.

About the Role

This is an exciting opportunity for someone who enjoys storytelling, digital marketing, and community engagement. As a key member of a small team, you will lead our marketing and PR activity, helping us share our impact, promote our programmes, and grow our supporter base.

You will create engaging content, manage social media platforms, coordinate media outreach, and support the promotion of events and campaigns.

Key Responsibilities

• Develop and deliver marketing campaigns to promote the charity’s services, events, and impact.
• Manage and grow the charity’s social media presence through engaging and regular content.
• Write press releases, stories, and communications that highlight the charity’s work.
• Build relationships with media outlets, partners, and community organisations.
• Support the promotion of fundraising campaigns and community events.
• Update website content and assist with digital marketing initiatives.
• Ensure consistent branding across all communications and materials.
• Create engaging flyers and publicity materials for our services and events that is consistent with our branding and ensuring our funders logos are prominently displayed

About You

We’re looking for someone who is creative, organised, and passionate about making a difference.

You will ideally have:

• Experience in marketing, communications, or PR.
• Strong writing and storytelling skills.
• Experience managing social media platforms and digital content.
• The ability to manage multiple tasks and work independently.
• A genuine interest in supporting women and promoting equality.

Experience in the non-profit/charity sector is helpful but not essential.

Why Join Us?

• Be part of a passionate and supportive small team.
• Help amplify the voices and experiences of women in our community.
• Opportunity to shape and grow the organisation’s communications and public profile.
• Flexible working arrangements.
• Potential to become a paid role

How to Apply

To apply, please submit your CV and a short cover letter explaining why you are interested in the role and how your experience fits the position.

Application Deadline: asap - applications will be processed on a rolling baiss and the post will close once a suitable candidate if found

Adanna Women’s Support group is committed to equality, diversity, and inclusion and welcomes applications from individuals of all backgrounds.

Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.

Who we are

Travel Radar provides high quality and relevant industry insight across the Commercial Aviation & Air-Travel sectors. Having grown rapidly since 2015, we've gone on to become one of the leading providers of Aviation News available online, and in 2024 are expanding to become the leading digital hub for all things aviation and air-travel. With an ever-growing remote team of over 100 staff, we bring exciting and interesting content 24/7 from around the globe to a reach of over 30 million users per month.

Our mission to change how travel is seen, involves showing people how to make their journeys as fulfilling as possible through providing the latest news and how to improve journey quality. This is supplemented with providing the industry with leading edge visual content, data and job-

aggregation. It’s an exciting time to become a part of Travel Radar.

What you’ll be doing

We’re on the lookout for a People Executive to join our busy people-first HR Team. This role is equivalent to a HR Assistant/HR Generalist position. A mid-level role, this is a great opportunity to enter into the world of HR, further your understanding of HR functions, and build your career as a HR professional.

In this role you will be:

• Taking ownership over our HRIS/HRM system, maintaining staff files, data, contracts and information in accordance with strict DPA/GPDR standar
• Working to issue, update and send out an array of HR correspondence from role offers, through to contracts through to outcome letters;
• ·Supporting our Leave of Absence system and process, screening leave requests, sending for departmental level approval and seeking medical evidence as required;
• Working on a patterned basis to monitor the People Team / People Services inbox, responding to queries, triaging and escalating more complicated queries to specialist colleauges;
• Note-taking meetings, investigations, disciplinaries and interviews as required;
• Supporting internal communication and culture through assisting with monthly staff newsletters, social events and reward events;
• ·Supporting with the development of industry leading Perks & Benefits including updating perks databases, discount codes and partner offers as required;
• Assisting with volume and specialist recruitment campaigns including posting job ads, longlisting candidates, shortlisting, and supporting interviews as required;
• Providing support and specialist advice to Line Managers, advocating and championing the highest standards of company policies and procedures;
•  Assisting with offboarding including exit interviews and leaver process;
• Ensuring consistency of devolved HR practices implemented by line managers, acting as a checkpoint/escalation point for complex cases
• Other People / HR related tasks as directed by the People & Culture Manager.
•  

What skills and experience you’ll bring to us

We’re all about learning and development here at Travel Radar, so we don’t expect you to know everything to apply to us! Whether you’re an undergraduate looking to gain real- world experience, a graduate looking for their first opportunity, or a seasoned professional wanting to change careers or step into management, we will support you in your journey.

Here are some of the skills that’ll be required, and some that’ll be beneficial to have:

Required:

• · Excellent interpersonal skills including in a remote environment
• · Strong computer literacy including O365 and ideally a HRIS/HRM
• · Legally-astute and strong analytical skills
• · Passion for People & Culture within organisations

Beneficial:

• · Previous HR experience as an Administrator or Assistant
• · Understanding of UK, US or Australian employment law
• · Interest in the wider aviation and travel industry

Misc.

Reports to: People & Culture Manager

Reporting to you: N/A

Hours per Week: 5-10hrs per Week (flexible)

Please Note: This role is voluntary (not paid) but personal range of perks to benefit from.

Range of Perks to Benefit:

�� Unlimited Leave of Absence and flexible workload

�� Flexible working arrangements - fully remote position

�� Lunch & Travel Expenses covered for physical working

✈ Discount Program with 3000 retailers from travel to shopping to car insurance

��Physical and Mental Wellbeing Support

�� Great Training and Learning Resources

�� Press Pass to attend events, conferences, and airshows free

�� Latest Tech including free Office365, Grammarly Premium, Adobe Photoshop and Canva Pro subscription and access to company Virtual Machines

�� Flexible workload - a fully flexible that fits in with your availability and work-life balance

��Fully remote - we can supply a laptop/desktop device or virtual machine if required

�� Lunch & Travel Expenses covered for physical working (such as attending events and conferences)

✈ Discount Program with 3000 retailers from travel to shopping to car insurance

�� Great Training and Learning Resources including a fully funded CPD accreditation

�� Latest Tech including free Office365, Grammarly Premium, Adobe Photoshop and Canva Pro. These may be used both for Travel Radar and personal work

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. 

 Role summary

To work as part of a team and assist the manager/assistant manager to maximise income from the sale of cold food and beverages. 

Main duties of the role

• Customer service

• Operating till & cash handling

• Preparing beverages for sale

• Ensuring recyclable goods are put in appropriate place

• Pricing as outlined by the café manager/supervisor

• Light cleaning duties of the café serving and seating areas

• Operating coffee machine

• Ensure food hygiene, health and safety and fire regulations are always adhered to

Training & supervision

All required training, including till operation will be provided. Online health and safety training is mandatory and includes food hygiene level 2 for Café volunteering (renewed annually) 

ABOUT THIS OPPORTUNITY

Our Community Food Hub is at the heart of what we do — a warm, welcoming space where families across Hackney access fresh food, support, and community.

As a Volunteer Food Hub Assistant, you'll be a vital part of the team on the ground — helping families access what they need with dignity, warmth, and a smile.

No experience needed. Just heart.

WHAT YOU'LL BE DOING

• Welcome and assist families arriving at the Food Hub

• Support food sorting, packing, and distribution under the guidance of the Food Hub Manager

• Help maintain a clean, organised, and welcoming Hub environment

• Assist with stock management and recording under supervision

• Treat all families with dignity, respect, and discretion

• Follow all food hygiene and health and safety guidelines

• Report any concerns to the Food Hub Manager immediately

WHAT YOU'LL BRING

ESSENTIAL

• Friendly, welcoming, and non-judgemental

• Willing to get stuck in with practical tasks

• Reliable — families and the team count on you

• Understanding of basic food hygiene (or willing to complete a short online course)

• Committed to safeguarding and treating all families with dignity

HELPFUL BUT NOT ESSENTIAL

• Previous experience volunteering at a food bank, community kitchen, or similar setting

• Food hygiene certificate (Level 1 or 2)

• Languages spoken in addition to English (Hackney is wonderfully diverse!)

• Experience working with vulnerable families or in a community setting

WHAT YOU'LL GAIN

• The reward of making a real, immediate difference to families every week

• Food hygiene training and certification support

• A professional reference from our team

• Experience in community food distribution and frontline family support

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms. We are particularly looking for till cover just now.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

Charity Shop Assistant (Chesham and Burnham)

RSPCA South Buckinghamshire

Our charity shops in the heart of Chesham and Burnham are looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

Overview of opportunity

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and other volunteers to help make it a success and raise vital funds for animal welfare.

About the RSPCA South Bucks

We are the RSPCA South Bucks Branch and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible—they play an essential role in helping us carry out our important animal welfare work every day.

About Our Charity Shops in Chesham and Burnham

The shop is part of the South Buckinghamshire branch and plays an essential role in raising the profile of the RSPCA in our local community, as well as funds so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We require help on the shop floor and in our stock room or you could volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid. We provide full training but if you prefer not to use the till there are other tasks you can get involved with instead.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

• Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately 8 hours or more per week, help during weekdays is particularly welcome.
• Good communication and numeracy skills.
• Using the till is not essential, as you can help with other tasks.
• You will need to be aged 16 or over.
• Our induction is online and you will need basic IT skills and access to a computer. However, if you are unable to do this you may ask a friend to help you or we can arrange a paper-based induction instead.

What we can offer you as a volunteer Charity Shop Assistant

• Meet new people and make new friends in your area.
• Learn new skills to enhance your CV, such as, customer service, multi-tasking, merchandising and more
• A comprehensive induction and training programme relevant to your role.
• Volunteer in a fun environment at the heart of your local community.
• Know that your time and effort is making a real difference to the welfare of animals.
• Reimbursed for reasonable, local, travel expenses with prior agreement from the Finance Manager.

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need.