Employment advisors volunteer roles

Job Title: Talent Advisor
Location: Remote
Department: People & Culture
Reports To: Manager: Talent Advisory

About QuilomboUK

QuilomboUK is a visionary organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we strive to create workplaces where everyone feels valued, respected, and empowered. Join our People & Culture team to drive meaningful change through equitable HR practices and a culture of belonging.

Role Overview

As a Talent Advisor, you will be a frontline advocate for fair and inclusive employee relations (ER) practices at QuilomboUK. You’ll manage ER cases, guide managers through complex performance and disciplinary matters, and contribute to building a positive workplace culture through proactive strategies. Your work will ensure HR policies and processes align with our mission, legal standards, and social justice values. This role is ideal for a detail-oriented professional passionate about resolving conflicts equitably and fostering an environment where everyone thrives.

Key Responsibilities

Employee Relations (ER) Case Management

• Handle end-to-end ER cases, including grievances, disciplinaries, absence management, and performance issues, ensuring fairness, transparency, and compliance.

• Advise managers on ER processes, providing coaching on conflict resolution, documentation, and equitable decision-making.

• Document case outcomes meticulously and identify trends to recommend preventative measures.

Investigations & Compliance

• Support complex workplace investigations, gathering evidence, interviewing stakeholders, and drafting reports in collaboration with the Manager: Talent Advisory.

• Ensure all ER outcomes comply with UK employment law, organisational policies, and QuilomboUK’s D&I principles.

• Mitigate organisational risk by maintaining accurate records and escalating high-risk issues promptly.

Workplace Culture & Engagement

• Design proactive ER initiatives (e.g., manager training on bias-free feedback, mediation programs) to promote a positive, inclusive culture.

• Partner with the People & Culture team to embed restorative practices and psychological safety in conflict resolution.

• Contribute to engagement surveys and action plans to address systemic employee well-being issues.

Policy Development & Implementation

• Collaborate with the Manager: Talent Advisory to design, update, and implement HR policies that reflect QuilomboUK’s values, culture, and legal obligations.

• Communicate policies clearly to employees and managers, ensuring accessibility and understanding across all levels.

• Monitor policy effectiveness and propose adjustments to align with evolving organisational and social justice goals.

D&I Integration

• Apply a D&I lens to all ER processes, ensuring marginalised voices are heard and outcomes address systemic inequities.

• Advocate for inclusive practices in performance management, such as culturally sensitive feedback frameworks.

• Support initiatives that advance QuilomboUK’s external social justice partnerships and internal equity goals.

Qualifications

• Experience: 2+ years in HR or employee relations, with hands-on experience managing disciplinary, grievance, and performance cases. Exposure to mission-driven or D&I-focused organisations is preferred.

• Skills:

  • Strong knowledge of UK employment law and ER best practices.

  • Ability to navigate sensitive conversations with empathy, discretion, and cultural competence.

  • Excellent written and verbal communication skills for policy drafting and stakeholder guidance.

  • Proficiency in HRIS systems and case management tools.

• Knowledge: Understanding D&I frameworks, restorative justice principles, and trauma-informed HR practices.

• Alignment: Commitment to QuilomboUK’s mission and passion for social justice.

Personal Attributes

• Fair-minded and principled, with a strong ethical compass.

• Collaborative team player who builds trust with employees and leaders alike.

• Proactive problem-solver who balances empathy with organisational needs.

• Resilient under pressure, with the ability to manage multiple priorities calmly.

Why Join QuilomboUK?

• Purpose-Driven Work: Tackle ER challenges through a social justice lens, directly impacting equity in the workplace.

• Growth: Develop expertise in equitable HR practices with mentorship from inclusive leaders.

• Culture: Join a team that values authenticity, courage, and collective growth.

Job Title: Talent Advisor Assistant
Location: Remote
Department: People & Culture
Reports To: Manager: Talent Advisory

About QuilomboUK

QuilomboUK is a visionary organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we strive to create workplaces where everyone feels valued, respected, and empowered. Join our People & Culture team to drive meaningful change through equitable HR practices and a culture of belonging.

Role Overview

As a Talent Advisor, you will be a frontline advocate for fair and inclusive employee relations (ER) practices at QuilomboUK. You’ll manage ER cases, guide managers through complex performance and disciplinary matters, and contribute to building a positive workplace culture through proactive strategies. Your work will ensure HR policies and processes align with our mission, legal standards, and social justice values. This role is ideal for a detail-oriented professional passionate about resolving conflicts equitably and fostering an environment where everyone thrives.

Key Responsibilities

Employee Relations (ER) Case Management

• Handle end-to-end ER cases, including grievances, disciplinaries, absence management, and performance issues, ensuring fairness, transparency, and compliance.

• Advise managers on ER processes, providing coaching on conflict resolution, documentation, and equitable decision-making.

• Document case outcomes meticulously and identify trends to recommend preventative measures.

Investigations & Compliance

• Support complex workplace investigations, gathering evidence, interviewing stakeholders, and drafting reports in collaboration with the Manager: Talent Advisory.

• Ensure all ER outcomes comply with UK employment law, organisational policies, and QuilomboUK’s D&I principles.

• Mitigate organisational risk by maintaining accurate records and escalating high-risk issues promptly.

Workplace Culture & Engagement

• Design proactive ER initiatives (e.g., manager training on bias-free feedback, mediation programs) to promote a positive, inclusive culture.

• Partner with the People & Culture team to embed restorative practices and psychological safety in conflict resolution.

• Contribute to engagement surveys and action plans to address systemic employee well-being issues.

Policy Development & Implementation

• Collaborate with the Manager: Talent Advisory to design, update, and implement HR policies that reflect QuilomboUK’s values, culture, and legal obligations.

• Communicate policies clearly to employees and managers, ensuring accessibility and understanding across all levels.

• Monitor policy effectiveness and propose adjustments to align with evolving organisational and social justice goals.

D&I Integration

• Apply a D&I lens to all ER processes, ensuring marginalised voices are heard and outcomes address systemic inequities.

• Advocate for inclusive practices in performance management, such as culturally sensitive feedback frameworks.

• Support initiatives that advance QuilomboUK’s external social justice partnerships and internal equity goals.

Qualifications

• Experience: 2+ years in HR or employee relations, with hands-on experience managing disciplinary, grievance, and performance cases. Exposure to mission-driven or D&I-focused organisations is preferred.

• Skills:

  • Strong knowledge of UK employment law and ER best practices.

  • Ability to navigate sensitive conversations with empathy, discretion, and cultural competence.

  • Excellent written and verbal communication skills for policy drafting and stakeholder guidance.

  • Proficiency in HRIS systems and case management tools.

• Knowledge: Understanding D&I frameworks, restorative justice principles, and trauma-informed HR practices.

• Alignment: Commitment to QuilomboUK’s mission and passion for social justice.

Personal Attributes

• Fair-minded and principled, with a strong ethical compass.

• Collaborative team player who builds trust with employees and leaders alike.

• Proactive problem-solver who balances empathy with organisational needs.

• Resilient under pressure, with the ability to manage multiple priorities calmly.

Why Join QuilomboUK?

• Purpose-Driven Work: Tackle ER challenges through a social justice lens, directly impacting equity in the workplace.

• Growth: Develop expertise in equitable HR practices with mentorship from inclusive leaders.

• Culture: Join a team that values authenticity, courage, and collective growth.

We are looking for someone keen to move into the area of advising small charities on management and governance issues.

We are a very ambitious local grant-making charity that also offers various training, support and consultancy services to small charities and community groups in West London. Our broad-ranging plans are now beginning to bear fruit and so we need volunteers to help us in the following areas as demand for our services continues to grow:

· Supporting small groups and start-ups with basic governance and management issues

· Assessing the impact of our services on groups

· Outreach to new groups

· Possibly helping out with grant application assessments when needed

Our ideal candidate would have a good all-round background in management, consultancy or organisational professional services gained over a number of years, but they need not be experienced in the areas mentioned above. You'd be given full training, with the opportunity to shadow the people already working in these areas. Far more important is adaptability, initiative, an ability to get on well with people from all sorts of backgrounds, and good organisational and writing skills. Most crucially you would have a demonstrable commitment to our ideals of promoting a strong and influential civil society in West London. You will thrive on challenges and find rewards in seeing our objectives achieved.

You would ideally be able to commit an average of 1 day a week and the work would involve dealing with our groups during office hours, so you will probably be someone who is working part-time, or is perhaps retired or semi-retired, or is otherwise not in full-time employment.

Much of the work would be taking place from home, but it will also involve some face to face contact with clients, so living in or around the Ealing, Hounslow or Hillingdon boroughs would be an advantage.

All reasonable expenses will be reimbursed and refreshments provided where suitable.

Our small friendly Charity Shop in South Westminster

As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team!  You will receive excellent support and opportunities to learn team skills and customer service.  You can obtain a reference for future employers.

How does this role make a difference?

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.

What will you be doing?

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:

· Customer service on the till

· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team

· Greeting and helping customers

· Replenishing the stock on the shop floor

· Sorting donations

· Helping present top items in window display and around the shop

· Promoting the work of the Centre to the public

Want to increase your skills in retail?

If you want to develop in this role, we are keen to support you.  There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers.  Let us know if this interests you.  We also have employment advisors who can provide employment support.  Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.

What are we looking for?

No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:

· Over 16+

· Good spoken English needed – at least Entry Level 3

· The ability to contribute to a positive team culture and atmosphere

· Be able to provide a friendly, high-quality service to customers

· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect

· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room.  Manual handling training will be given.

What is the time commitment?

The shop opening hours are 10am – 4.30pm, Monday – Friday.  A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.

How will you be supported?

· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.

· You will receive a Centre induction from a Volunteer Coordinator

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.

· For volunteers who stay for more than three months, we are happy to provide a reference.

Role

Help clients understand and act on problems with debt, benefits, housing, or employment.

Support clients with forms, budgeting, and calls to service providers

Research solutions for clients’ problems and explain options clearly.

Our volunteer advisers talk to clients over the phone, face to face and

online to explore what issues they’ve come for help with and find

information about possible options. Advisers then help clients to

understand the information, and support them to take action.

You’ll also record case details on our computer system and spot common issues. The role offers full training and the chance to develop useful skills while making a difference in your community.

Commitment: 8 hours/week (flexible)

What you gain: Communication skills, hands-on experience and full training and support provided.

.

Want to help your community? We are seeking up to 10 new Volunteer Generalist Advisers with Citizens Advice South Gloucestershire?

The rewarding role would involve training to help with a vast range of problems. These include but are not limited to benefits, debt, housing and employment.

The charity is particularly keen to encourage applications from people with a diverse range of backgrounds. This is especially the case for people from BAME backgrounds who are currently under-represented.

The role would involve giving advice to clients both face-to-face and over the telephone.

Main duties and responsibilities may include:

• Interviewing clients, both face-to-face and on the telephone, letting the client explain their enquiry and helping the client to set priorities
• Finding, interpreting and communicating the relevant information and exploring options and implications in order that the client can come to a decision
• Acting, where necessary, on behalf of the client, negotiating, drafting or writing letters or making appropriate referrals
• Completing clear and accurate case records
• Recognising the root causes of problems and participating in taking appropriate action
• Keeping up to date on important issues by attending the appropriate training and by essential reading
• Attending team meetings

Personal skills and qualities needed to become a Volunteer Generalist Adviser:

• A commitment to the aims and principles of the service
• Excellent communication skills
• Being open and approachable
• Ability to communicate clearly both orally and in writing
• Ability to sift through information and extract what is relevant
• Basic mathematical skills, including percentages
• Respect for views, values and cultures that are different to their own
• An understanding of why confidentiality is important
• Being open to using computers on a regular basis
• A positive attitude to self-development and assessment
• Ability to work as part of a team
• Ability to recognise their own limits and boundaries in the role
• Good IT skills essential – ability to use websites/ databases/ research information

Applicants should be IT competent and able to commit to two sessions per week for at least two years.

Training will be held over a full day – probably a Wednesday – each week starting in May/June 2026. There will be additional training time when new recruits can observe experienced advisers.

There will be opportunities to help out for a few sessions prior to training starting so that applicants can check the role is right for them.

You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)

Commitment: 6 hours/week (flexible)

Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.

What you gain: Communication skills, admin experience, confidence using IT, and full training.

You'll gain valuable transferable skills in communication, problem solving, teamwork.

Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.

Rainbow Migration, the longest-running UK charity dedicated to supporting LGBTQI+ people through the asylum and immigration system, is seeking a trustee who is or has been a refugee due to persecution as an LGBTQI+ person. This is part of an ongoing commitment to increase leadership in the organisation by people with lived experience of the issues we work on.

We are looking for someone who is passionate about our vision that LGBTQI+ people can settle in the UK and lead fulfilling lives, and our mission to support LGBTQI+ people through the asylum and immigration system and influence policy and practice.

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We particularly encourage applications from people who have sought asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics. 

More information on Rainbow Migration is in appendix 1 of the application pack.

If you would like to find out more before applying, you can attend a webinar on Friday 17 April 2026 from 1 to 2pm. This is an opportunity to meet Rainbow Migration’s Executive Director and a trustee and ask us any questions. It is not part of the application or selection process. Please register using the form linked in the application pack and a Zoom link will be sent to you. If you cannot attend, you can still fill out the form and request a recording afterwards.

If you would prefer to have a one-to-one conversation, or have any questions about the role, the webinar or how to apply, please contact us using the email address in the application pack.

The role of trustees

Trustees are volunteers who bring their skills and experience to shape our strategic direction. They have legal responsibility for the charity, ensure good governance, and make sure our finances and resources are used well to implement our mission. Trustees also play a role as ambassadors for the organisation and our work.

Trustees do not get involved in operational decision-making. For example, decisions on which social media platforms we use or what group activities we run for service users are taken by staff.

Because trustees are volunteers, they do not receive payment for their time. Rainbow Migration can pay your costs when incurred solely for fulfilling trustee duties (e.g. travel, phone top-ups if needed exclusively for trustee work).

You can find out more information about what being a trustee involves at the links available in the application pack.

Time commitment

We are looking for people who can commit to being a trustee for at least three years. Trustees can then be re-elected for another three years. The maximum term limit for our trustees is nine years (in line with Charity Commission guidance).

Trustees meet on a weekday evening, from 6 to 9 pm, five times per year. There may be additional meetings in 2026 as part of our work on anti-oppression and to develop our next organisational strategy.

Meetings are usually held on Zoom except in December when we meet in-person in London, with an informal dinner first. For in-person meetings, travel costs (and meals and accommodation if relevant) can be covered.

You will need to spend two to four hours reading 8 to 30 papers before each meeting. Papers are provided a few days in advance of meetings. The “Board Buddy” (see below under Support for Trustees) can help with understanding them. You can also ask to meet with the Executive Director or Chair to explain them.

You can see examples of topics of discussion at board meetings in appendix 2 of the application pack.

You will also need to give some time between meetings. This includes, for example:

• Spending 10 to 30 minutes reviewing and correcting the minutes (written record) of the last board meeting
• Spending 30 to 60 minutes reviewing and giving feedback on documents, such as a new or updated draft organisational policy (e.g. data protection, safeguarding, health and safety)
• Reading and responding to emails within one or two days.

The board has two subcommittees: one on HR and one on finance. You may be asked to join one of these a few months after you become a trustee. If you do, there will be up to four more meetings a year and there will be papers to read for each of these meetings.

Support for trustees

We provide numerous resources for trustees. Below are some examples but they are not exhaustive and we are open to suggestions. Support can be accessed throughout the time someone is a trustee.

Training:

• We can pay for trustees to access training on good governance, the duties of a trustee, and charity finance.
• We give access to webinars and online training e.g. on safeguarding and cyber-security.
• We provide internal training (by staff) on areas such as safeguarding and data protection.

One-to-one support:

• New trustees have induction meetings with Rainbow Migration staff.
• An existing trustee can act as a “Board Buddy” for new trustees, which includes formal and informal meetings and support around board meetings and papers.
• We can help you to find a mentor e.g. The Experts by Experience Employment Initiative can provide mentoring for people with lived experience of migration.
• We can discuss accommodations that are needed for disabled people and other ways to ensure trustees feel fully included and able to participate

Equality, diversity, inclusion and anti-oppression

We are committed to equity, diversity and inclusion, and we know this is ongoing work. We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum. We want our organisation — including our trustee board — to be increasingly shaped and led by LGBTQI+ people who have sought asylum. That is why this trustee position is specifically for someone who has been granted refugee status in the UK as an LGBTQI+ person.

We welcome applications from people with a wide range of backgrounds, identities and experiences – including from people who are trans (including non-binary, genderqueer, genderfluid, gender non-conforming and agender) and intersex. We recognise that people have different journeys, strengths and access needs, and we are committed to removing barriers wherever we can. If you share our vision, mission and values, we encourage you to apply and let us know how we can support you through the process.

To support candidates during the interview process, we send some of the questions in advance to give applicants more thinking time. You are welcome to bring notes with you and also take notes in interviews to help process information. Please let us know if we can make other adjustments to support you through the application and selection process.

Once appointed, trustees can continue to access a range of support options throughout their time on the board.

Person specification

Essential

For this role, we are looking for someone who has been awarded refugee status in the UK on the basis of their sexual orientation, gender identity or expression, or sex characteristics. At this time, we are not accepting applications from people who still in the process of applying for asylum, or who have leave to remain in the UK on other grounds (e.g. work, human rights, marriage) as these experiences are already represented on our board.

We welcome applications from people who have used our services as well as those who have never interacted with us before.

In addition to having been granted asylum in the UK as an LGBTQI+ person, the following are necessary:

• Commitment to Rainbow Migration’s mission, vision and values
• Ability to work constructively with other trustees and staff
• Good English (so you can understand spoken conversations in meetings and contribute)
• Ability to read and understand long documents (e.g. trustees must be familiar with our policies, such as our safeguarding policy, and the key points in our publications such as Still Falling Short)
• Courage and enthusiasm to learn, encourage, challenge, influence and support other people and the organisation
• Confidence to ask questions (this helps everyone learn and improve) or request training or support
• Ability to analyse and scrutinise information provided by staff and trustees (the Board Buddy and other trustees can assist you in this)
• Ability to use independent judgement and share your thoughts with trustees and the Executive Director
• Willingness to share your opinion and give guidance to the board in areas where you have knowledge or experience
• Commitment to speak well about the organisation to others (e.g. funders, other charities)
• Regular access to a secure, private email account and a quiet, private space for joining online meetings and telephone calls
• Be living in the UK (England, Scotland, Wales or Northern Ireland)
• Aged 16 or over
• Not be previously disqualified as a trustee or company director, have an undischarged bankruptcy or have unspent criminal convictions for an offence involving dishonesty or deception (such as fraud).

Desirable

It would be beneficial if you have work or volunteer experience in an area relevant to Rainbow Migration’s work (e.g. service delivery, communications, campaigning, lobbying, fundraising, HR, IT) but this is not a requirement.

Use your interest in tech to support independence. Sight Support Worthing (SSW) is looking for Tech Support Volunteers to help blind and partially sighted people get the most from their devices. Whether it’s setting up accessibility features, troubleshooting an app, or installing a smart speaker, your support can make everyday tasks easier and more empowering.

This is a great opportunity to build experience in assistive technology or charity work while making a meaningful difference in the community.

Role: Tech Support Volunteer

Reporting to: Tech Advisors

Hours/Days: To be agreed

Location: Sight Support Worthing, Rowlands Road, and home visits (company vehicle available if required).

Role Description

Tech Support Volunteers provide one-to-one support to clients with their phones, tablets, computers, and other devices. Support may take place during tech drop-in sessions at our centre or via pre-arranged home visits for those unable to travel or using non-portable devices. The hours and time commitments are flexible depending on your availability, but we require volunteers to commit to a minimum of 3 sessions of 1 hour per month.

Full training and equipment are provided, and reasonable travel expenses will be reimbursed.

What You Will Be Doing

• Giving basic advice and support at tech support drop-in sessions
• Visiting clients at their homes
• Advising on assistive devices, apps, and accessibility features
• Troubleshooting basic issues with devices or connectivity
• Setting up smart speakers and other simple devices

Skills & Qualities

We’re looking for volunteers who are:

• Friendly, patient, and enthusiastic
• Flexible and willing to adapt to individual needs
• Confident communicating in ways tailored to each client

Technical Skills

• Good general knowledge of phones, tablets, or computers
• Willingness to learn new apps and devices
• Interest in accessibility and inclusive technology

Desirable (not essential):

• Experience working with people with a visual impairment or sensory impairment
• Personal or professional experience with assistive technology

What You’ll Gain

• Training in assistive technology, safeguarding, and first aid
• Practical experience to strengthen your CV
• The opportunity to be part of a supportive and community-focused charity
• Invitations to volunteer and charity social events
• A reference for future employment

Think this could be the role for you? Join our friendly team of volunteers and help make a difference for people affected by sight loss in our community. 

We are a local charity rooted since 2007 in the Hackney community, helping and supporting migrants with their immigration status and access to services. Our long-standing and committed local volunteers work together with a small number of paid staff to deliver our work. We are looking for a Chair to come and help us to help others. We have a new Vice-Chair, an experienced Treasurer and a CEO in post for 18 months so you'll be joining a strong leadership team. We are particularly interested in applicants with lived or learned experience of migration to the UK; and/or previous experience chairing a board of trustees; and/or senior management experience. 

Qalyup

We connect patients with vetted international healthcare providers for affordable, safe, and transparent medical care abroad.

NQ Solicitor

About Qalyup

At Qalyup, we believe people should be able to access the healthcare they need to improve their health and quality of life.
 
Every year, thousands of patients travel internationally for medical treatment. While this can unlock faster access to care and specialised expertise, it can also carry significant risks. Between 2019 and 2024, 28 British nationals died while undergoing medical treatment overseas. And that is only the visible part of a much larger problem.
 
Qalyup exists to change that.
 
We connect patients with vetted, high quality healthcare providers abroad, helping people return home healthier and with peace of mind. To ensure trust and transparency, we personally visit and assess clinics using our proprietary clinical quality assessment methodology, developed through academic research at Imperial College London.
 
Our mission is simple: make healthcare tourism safer. But our ambition is global ��

The Role

We're looking for a Newly Qualified Solicitor to join us at a pivotal moment, helping build the legal foundations of a purpose-driven healthcare startup from the ground up.

This isn't a passive role. You'll do real work that matters: creating, reviewing, and implementing the frameworks that will shape how we operate, protect our patients, and grow responsibly. By the time you're done, you'll have a portfolio of tangible, measurable achievements, not just experience ticks.

What You'll Do

• Create employment and volunteer contracts to support our early recruitment efforts.
• Create advisor agreements with performance-driven vesting schedules.
• Create co-founder agreements with performance-driven vesting schedules.
• Review and strengthen our patient-facing terms and conditions.
• Audit and refine our privacy policy for compliance and clarity.
• Evaluate and review our contractual agreements with partner clinics.
• Implement a scalable contract management system.

What You'll Bring

• Qualified solicitor in England & Wales.
• A genuine interest in healthcare law and the regulatory landscape.
• Proactive, solutions-first mindset; you spot problems before they're asked about.
• Openness to feedback and a drive to keep improving.
• Alignment with our mission-driven and social impact purpose.

Why Join Qalyup

Healthcare decisions are deeply personal. When people consider treatment abroad, they are often navigating uncertainty, urgency, and the hope of getting their health and their life back.
 
At Qalyup, we are building a trusted gateway that helps patients make these decisions with confidence. By bringing transparency and clinical quality assessment into healthcare tourism, we aim to remove the uncertainty that patients and families often face.
 
By joining our legal function, you will help shape a company working to make international healthcare safer, more transparent, and truly centred around the needs of patients. Your insight will help us build a trusted brand that empowers people to seek the care they need with confidence.
 
If this resonates with you and you would like to learn more, we would love to hear from you ��

Our Values

�� Clinical quality above all
We work with vetted providers that deliver clinical excellence. Our clinical partners are carefully selected and monitored.

���� Listening is our superpower
Hearing what our users and colleagues have to say is our most powerful tool for continuous improvement.

���� Empowering informed decisions
Individuals have the right to make informed decisions about their care and finances. We want to make this process easy and transparent for our customers with the use of technology.

���� Helping others
Whether it is a colleague, a customer or a community in need, we will make best efforts to support as individuals and as a company.

Minimum Hours per Week:

7-9 hours per week

Duration:

3-5 months

Welcome and Reception Support Volunteer

Bilingual / Multilingual

As a Welcome and Reception support volunteer, you will be an invaluable part of the Manchester Hub team, supporting the hub to deliver vital frontline services. You'll be the first point of contact for clients and visitors, assisting the administration team with reception duties, and supporting the operation of the Shelter office in their day-to-day business 

You’ll act as the first point of contact for our clients, help to understand their needs and help them access necessary support through the duty or appointment services. Being a positive presence in hubs to ensure visitors feel comfortable and welcomed.

This role is an opportunity to make a real difference to the individuals we support. You’ll be developing your own knowledge and skills to support local people with a range of housing issues as well as providing practical support with form filling and providing a friendly, listening ear. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Shelter Manchester Hub, Unit 3, Great North Tower, 5 Watson St, Manchester M3 4EE 

Supervised by: Office Administrator

__________________________________________________________________________________________________

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

As a Welcome and Reception Support Volunteer, you’ll be supporting the day-to-day work of Shelter’s housing advisors as they provide advice, support and guidance to the people visiting the Manchester Hub. 

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

• Cover reception and greeting people who come to the office. 

• Communicating with clients via phone and email to share updates on their case and to gather information. 

• Assisting clients with form filling, paperwork and applications around housing and benefits. 

• Supporting clients with digital skills, for example navigating online systems and forms. 

• Signposting clients to relevant services and providing useful information. 

• General administrative tasks (e.g. minute-taking, photocopying, scanning, and filing). 

Skills and experience required 

• Fluent in English and one of the following languages: Urdu, Arabic, Tigrinya, Kurdish Sorani 

• Excellent communication skills and the ability to understand the needs of our clients 

• Interest in social welfare law, e.g. housing; welfare benefits; debt; community care 

• The ability to work as part of a team and value and communicate effectively with others

• Confident using Microsoft Office, including Outlook, Excel and PDF documents to a good standard 

• Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection 

To enable you take part in this opportunity Shelter will

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role.  

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills. 

Next steps 

Please complete an online application for this role.

Shortlisted applicants will then be invited to a recruitment conversation to discuss the role further. 

Please note, upon offer of role, you will be asked to declare any unspent convictions and undergo a basic DBS check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information. 

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.

Become a Fundraising volunteer to support the Strathspey Cats Protection Branch!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Become a Fundraising Volunteer!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.