52 Supporter care assistant volunteer roles

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats. 

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Job description

We need dedicated volunteers to work at our Kentish Town store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Job description

We need dedicated volunteers to work at our Askew Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Job description

We need dedicated volunteers to work at our Finchley Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Purpose of the Role:

ESOL Teaching Support Volunteer To provide one-to-one support to students who need extra help in ESOL (English for Speakers of Other Languages) and Literacy classes at the Baytree Centre. Working under the guidance of the class teacher, you will reinforce lesson content, help students build confidence, and contribute to an inclusive and positive learning environment for adult learners from diverse backgrounds.

Main Responsibilities:

- Work alongside the teaching team to support ESOL and Literacy classes.

- Provide one-to-one assistance to students who require extra support, following the teacher’s delivery.

- Reinforce learning activities and encourage student participation.

- Acknowledge achievements and promote positive behaviour to motivate learners.

- Adhere to Baytree Centre policies and procedures.

Skills and Qualities Required:

- Strong communication skills to effectively interact with both students and educators.

- Empathy, patience, and cultural sensitivity to support students with diverse needs.

- Good organisational skills to help ensure smooth running of classes.

- Ability to collaborate as part of a team while remaining flexible to classroom needs.

- Reliable, punctual, and committed to supporting learners’ progress.

- Interest in language learning, education, or community support.

Commitment:

- Assist in one ESOL and Literacy class (day and time subject to the timetable).

- Minimum commitment of 2 terms.

- Location: The Baytree Centre.

Benefits:

- Gain experience in supporting adult language learning and classroom facilitation.

- Develop cross-cultural communication and organisational skills.

- Contribute to the confidence, skills, and integration of adult learners.

- Be part of a supportive and inclusive volunteer community

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Job description

We need dedicated volunteers to work at our Kings Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Job description

We need dedicated volunteers to work at our South Kensington store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Job description

We need dedicated volunteers to work at our Fulham Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

This role will offer the opportunity to become part of the volunteer team at the Warner Textile Archive to develop practical experience in collections management working with the library and reference collection held by the Warner Textile Archive. The collection includes books, periodicals, and theses on art, history and design. This opportunity is suitable for volunteers as well as students looking to complete placements or work experience as part of their studies.

Role Description

• Catalogue at item level, following data input policies, on collections management system CollectionsIndex+ to support improved access to the library and reference collection. 

• Cross check information on Collections Index + with index cards to include all relevant historic information.

• Work alongside the Archive team and experienced volunteers to support the Archive’s daily work, including conservation and research support.

• There is an opportunity to create a short article and related social media content about your experience of working with the collection.

Further Information

Full training and support will be given on all aspects of the role. No previous experience necessary. 

We are able to facilitate a flexible work schedule based on the individual’s existing responsibilities. For a student placement, we require a minimum of 10 days to provide meaningful work experience.

Some online training on cataloguing, the history of Warner & Sons, and collections care will be required prior to the student’s start date.

The role is not remote and will require travel to Warner Textile Archive, Silks Way, Braintree, Essex, CM7 3GB. We have a travel bursary of up to £50 per day which is able to offer support with travel costs and £5 per day for subsistence.

Computer facilities will be provided on-site.

About the Warner Textile Archive

The Warner Textile Archive is a significant collection of design, business, economic and social history of textile manufacturing firm Warner & Sons, based in Braintree between the dates of 1870 – 2001. The Warner Textile Archive is the largest collection of an individual textile manufacturer available in the public domain in the United Kingdom. We hold over 100,000 administrative records, paper designs, trial samples, manufacturing equipment and textiles of Warner & Sons, their predecessors and successors, illustrating how furnishing textile manufacturing changed over more than 150 years. 

Essential Skills and Knowledge Required

• Excellent Microsoft Office software skills and general computer literacy, with the enthusiasm to learn new systems.

• Must be dedicated to working to a meticulous attention to detail in regards to accurate data inputting, spelling and grammar.

• Excellent verbal and written communication skills, with the willingness to work with a dedicated team of staff and volunteers of different ages and backgrounds.

• Must be able to follow clear instructions and ask questions when unsure.

• This position requires moving and lifting large items.

About the Role 

We are Buttons & Bubbles C.I.C. We aim to increase inclusion and representation for the disability community across society. We have several different services including bespoke characters, workshops, free resources, events, sensory trails and more. 

As Buttons & Bubbles continues to grow, we are hoping to put together a team of assistants who will be responsible for attending in-person fundraising opportunities. Volunteers will help with small tasks at the events we attend and organise. This may include helping children take part in our activities, setting up and packing away equipment, and engaging with families and members of the public. 

Who Are We Looking For? 

• Someone who is passionate about our mission of inclusion, representation, and belonging. 

• No prior experience is necessary, but an enthusiasm for creating events and supporting fundraising efforts is essential. 

• You should be happy working as part of a team while also being confident in taking on tasks independently. 

• Be able to commute to Surrey and Berkshire for our events. 

What Do We Expect? 

• Must be willing to undertake our training programme, which will be completed virtually at a time that suits you. 

• Have a DBS check (preferably be on the update service) or be willing to complete one with us. 

• Sign our volunteer contract. (If you disagree with anything in it, please discuss it with us, we’re happy to make small changes where appropriate.) 

• Have a positive attitude toward disability and illness. We’re always happy to answer questions about this. 

What Can You Expect? 

• A kind, caring, and nurturing company that values its people, staff, and volunteers. Our aim is to keep your wellbeing at the centre of our work. 

• A community group that does not currently operate a rota system of any kind. Therefore, you don’t have to commit your time regularly only when it suits you. 

• A positive and proactive approach to disability and illness. Any and all accommodations you require will be made. If you’d like to discuss something privately, please email us to arrange a confidential chat. 

Benefits of Volunteering with Buttons & Bubbles C.I.C 

• Make a difference in your community. 

• Have a positive impact on people’s lives. 

• Develop your current skills and gain new ones. 

• Demonstrate your commitment and reliability to future employers. 

• Show your ability to balance and manage your time effectively. 

• Build your confidence. 

• Explore new areas of interest by taking on additional tasks if you wish. 

Job description

We need dedicated volunteers to work at our Chiswick High Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• planning fundraising events and activities like cake sales, quiz nights and barn dances
• providing the treasurer with information on funds raised from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

This role will offer the opportunity to become part of the volunteer team at the Warner Textile Archive to gain practical experience in collections management. Volunteers will be responsible for assessing hand-painted paper artworks depicting patterns that were translated into printed or woven textiles by Warner & Sons during the period of c.1870s-2000s. The project involves evaluating existing data regarding specific items and cataloguing these pieces, alongside photographic digitisation, and making inert conservation polyester enclosures to protect the designs. This opportunity is suitable for volunteers as well as students looking to complete placements or work experience as part of their studies.

Role Description

• Catalogue at item level, following data input policies, on collections management system CollectionsIndex+ paper designs held within the collection to support improved access. Improve catalogue records to internal and international standards for the paper designs, including creating descriptions, checking locations, adding keywords and manufacturing numbers, as well as information on weave structure and design where possible, materials, colour. Record details on object condition where necessary.

• Cross check information on Collections Index + with index cards to include all relevant historic information.

• Take photographs of catalogued items and name image files within our policy structure. Upload to Collections Index+ records.

• Using our conservation polyester welding machine, create bespoke sized enclosures for designs to repack to conservation standards.

• There is an opportunity to create a short article and related social media content about your experience of working with the collection.

Further Information

Full training and support will be given on all aspects of the role. No previous experience necessary. 

We are able to facilitate a flexible work schedule based on the individual’s existing responsibilities. For a student placement, we require a minimum of 10 days to provide meaningful work experience.

Some online training on cataloguing, the history of Warner & Sons, and collections care will be required prior to the volunteer’s start date.

The role is not remote and will require travel to Warner Textile Archive, Silks Way, Braintree, Essex, CM7 3GB. We have a travel bursary of up to £50 per day which is able to offer support with travel costs and £5 per day for subsistence.

Computer facilities will be provided on-site.

About the Warner Textile Archive

The Warner Textile Archive is a significant collection of design, business, economic and social history of textile manufacturing firm Warner & Sons, based in Braintree between the dates of 1870 – 2001. The Warner Textile Archive is the largest collection of an individual textile manufacturer available in the public domain in the United Kingdom. We hold over 100,000 administrative records, paper designs, trial samples, manufacturing equipment and textiles of Warner & Sons, their predecessors and successors, illustrating how furnishing textile manufacturing changed over more than 150 years. 

Essential Skills and Knowledge Required

• Excellent Microsoft Office software skills and general computer literacy, with the enthusiasm to learn new systems.

• Must be dedicated to working to a meticulous attention to detail in regards to accurate data inputting, spelling and grammar.

• Excellent verbal and written communication skills, with the willingness to work with a dedicated team of staff and volunteers of different ages and backgrounds.

• Must be able to follow clear instructions and ask questions when unsure.

• This position requires moving and lifting large items.