Training volunteer volunteer roles

Could you be a star baker, master chef or perhaps you simply enjoy baking or cooking! We are recruiting for a volunteer to join our team supporting individuals to learn new recipes together as a group.

Baking and cooking helps to relax, get creative and indulge in our senses. Often, it can spark nostalgia and helps us to recreate positive experiences or memories. Inspire and motivate people in our services to do something that brings joy, an opportunity to learn new skills whilst connecting with others over sharing baked goods and delicious meals.

What you will be doing

• Research and plan new recipes for cooking/baking sessions in collaboration with the group each week
• Encourage individuals to participate in the sessions and delegate cooking tasks
• Support individuals to shop for ingredients needed for the session
• Support individuals each week in setting up for the sessions and tidying away afterwards
• Encourage individuals to participate in all aspects of the planning and attendance
• Keep a record of attendees, provide feedback and report any concerns to the staff team

The skills you need

• Food Safety Certificate/knowledge or willingness to complete relevant training
• Passion and knowledge of healthy eating and cooking
• Ability to engage, encourage and motivate individuals to participate in sessions
• Ability to provide a supportive and inclusive atmosphere

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Open Country is a Charity that helps people with disabilities to access and enjoy the countryside. We are always looking for volunteers to support our conservation and gardening groups, walking group and our weekend outings.

- Conservation group meet on a Tuesday and is made up of adults with learning disabilities who carry out practical conservation tasks each week at various locations. We work with organisations like Yorkshire Wildlife Trust and RSPB. Tasks can include meadow creation, tree planting, pond maintenance and invasive species removal to name but a few. 

- Walking group meet on a Thursday and is made up of adults with learning disabilities or sensory impairments. We walk between 5-7miles each week at different locations around Yorkshire and normally finish the walk with a pub or cafe stop. 

- Gardening and arts group meet on a Friday, and is made up of adults with learning disabilities, where we learn about gardening and various natural craft like willow weaving. We also regulary work with organisations like the National Trust and the National Coal Mining Museum.

We also run weekend outings for people with all kinds of disabilities providing experiences and a chance to socialise and explore new places. Our activities range from a gentle amble round a country house and gardens, wildlife watching at a nature reserve to axe throwing and abseiling. 

As a volunteer you would be helping our members stick together as a group, or carry out the conservation tasks, making sure they are happy and safe.

No experience is required, just a willingness to get stuck in! We will provide all relevant training for the role. 

We meet at Thornes Park Nursery, Wakefield at 10am and head out in our accessible minibus to site. 

Can you help us look for treasure and sort our donations in our stock room for a few hours a week in our Keswick shop? 

We need help for between 2 and 4 hours on any day of the week that suits you. Join our friendly volunteer team and help make a real difference to children's lives. 

What will I be doing?  

• Sorting through incoming donations and selecting good quality items for sale 

• Preparing items by tagging, hanging and steaming ready for the shop floor 

• Taking to donors about Gift Aid to help us raise more funds 

• Restocking the shelves and making the shop floor look attractive and inviting 

• Upholding the inclusive values of The Children’s Society 

What will I get? 

• Full training - no previous experience required 

• Free tea, coffee and biscuits 

• A reference

• Reimbursement of reasonable travel expenses

• Free confidential counselling helpline available 

You don't need any previous experience to volunteer in our shops, but you will need to be: 

• Supportive, polite and helpful to customers, other volunteers and staff 

• Reliable and punctual 

• Able to volunteer as part of a team 

• Able to follow pricing guidelines and health and safety practice (training will be provided)

• Willing to support the work and policies of The Children’s Society and its values

What's next? 

If you are interested in becoming a volunteer in our shops, we will ask you to take part in a trial shift so you can find out more about the role and we can find out more about you.

We will then ask we will ask for you to complete a short information form, including providing at least two references covering the last two years. 

Location: Exeter (hybrid options available)
Hours: Flexible
Term: Three-year periods
Type: Voluntary

Help shape the future of specialist education for young people with vision impairment and complex needs.
At InFocus, we believe everyone deserves to live life to the full, with choice, control, and meaningful opportunities. We support young people who face significant barriers due to vision impairment combined with additional disabilities, helping each individual follow their own pathway towards independence and fulfilment.

We’re now looking for a Volunteer Trustee with strong experience in special education to help guide and strengthen our specialist FE College.

What the role involves

In addition to the standard responsibilities of a trustee, you will:

• Focus on the delivery and development of post-16 education for learners with vision impairment and complex needs

• Scrutinise the quality of teaching and learning

• Provide constructive challenge and professional insight as part of our Education Advisory Committee

• Work closely with our College Principal to champion high-quality, person-centred education

This opportunity would suit someone with experience as:

• A senior leader within a SEND provision

• A headteacher or principal

• A SEND improvement partner

• An Ofsted inspector

Our Board meets seven times a year, with optional invitations to events and celebrations. Trustees are encouraged to attend in person, though online attendance is possible where needed. Travel expenses are covered, and overnight accommodation can be arranged for trustees living outside Devon.

Short on time? Advisory Member roles available

If you’d like to share your expertise without taking on full trustee responsibilities, consider joining us as an Advisory Member. Advisory Members sit on committees and offer specialist knowledge without the full governance role. 

Main purpose of role:

To take on the responsibilities of our direct social media output.

To support our communications and marketing work.

To help with creating content for our newsletters, social media, print media and other promotional material over time.

Key responsibilities:

1. Create content to be attractive, informative and inclusive.

2. Post across Instagram, Blue Sky, Facebook, Tic Tok and LinkedIn to promote the organisation

3. Support designated team members to utilise social media to thank and engage our supporters, doners and funders.

4. Form key relationships with organisations and brands.

5. Create new ideas to make the best use of our social media to improve our engagement with the unpaid carers we support, and existing and potential volunteers.

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6. Collaborating with other team members to contribute to and adhere to the wider communications strategy.

7. Maintain strict GDPR and confidentiality practices at all times.

8. Monitor and report on engagement rates of each post/platform to inform our messaging.

9. To carry out the above tasks in accordance with the policies and procedures of Carers Trust Hillingdon & Ealing.

Person Specification

· A good understanding of the best practice for maximum social media engagement (i.e: best time of day to post, how to write comments and captions that will gain engagement) and a willingness to learn more about this.

· Strong communication skills

· Awareness of latest social media trends and etiquettes

· Enthusiastic, proactive and excited to take on their own project

· Creativity and Canva skills

· Good team player

· A keen interest in social media

· An interest in our work with unpaid carers

· A commitment to equality, diversity and inclusion

What You Will Gain

• Purpose and fulfilment: Contribute directly to sustaining and growing services that support unpaid carers.

• Professional experience: Gain valuable insight into charity fundraising, marketing, and community partnerships.

• Skill development: Strengthen your communication, writing, and organisational

skills.

• Confidence building: Engage with funders, local businesses, and the public in meaningful ways.

• Training and support: Receive full induction and ongoing training and guidance from experienced staff.

• Recognition: Be part of a supportive team, attend volunteer celebrations, and receive references or certificates for your contribution.

Additional Notes / Special Requirements

• Flexible working hours and days.

• An enhanced DBS check and references will be required before commencing the role.

• Travel expenses reimbursed in line with Carers Trust Hillingdon & Ealing’s volunteer policy.

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.

What is a Helper?

SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.

When would you be needed and where would you be based?

This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.

What would you be doing?

• Helping at public events by staffing stalls, stewarding etc
• Helping to distribute Christmas hampers to clients.
• Giving talks about SSAFA to schools and local groups
• Helping with office tasks like stuffing envelopes, ordering marketing materials

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Support people in your community with a military background
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with a cheerful attitude
• Good spoken English
• Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
• Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to transport if needed for your role.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Summary

Signpost offers one-to-one counselling, coaching, outreach, creative therapies, group therapy, and parent support for children and young people aged 5-25.

Detailed description

We are seeking qualified and compassionate children’s counsellors with specialisms in play therapy, art therapy, or drama therapy to volunteer their time and skills to support children navigating emotional, behavioural, or developmental challenges. As a Volunteer Therapist, you will provide a safe, creative, and therapeutic environment where children can express themselves and begin to heal.

·Provide 1:1 or small group therapeutic sessions using your specialised modality (play, art, or drama).

·Build trusting relationships with children to support emotional expression and psychological wellbeing.

·Collaborate with staff and carers to ensure continuity and appropriateness of support.

·Maintain clear and confidential records of sessions and observations.

·Participate in supervision (where applicable) and team meetings.

·Support safeguarding and child protection practices in line with organisational policies.

Skills / Abilities / Experience / Qualities

·A recognised qualification in Play Therapy, Art Therapy, or Drama Therapy (BACP registration required)

·Experience working therapeutically with children and young people.

·A trauma-informed, child-centred approach to counselling and therapy.

·Excellent communication, empathy, and listening skills.

· A commitment to ethical practice, confidentiality, and safeguarding.

·Willingness to undergo an Enhanced DBS prior to starting).

 Training / Support

·A full induction to Signpost will be provided

·Requirement to complete mandatory online training

·A menu of optional training will also be made available

·Ongoing support and regular 1:1/supervision sessions

·Reimbursement of travel expenses (if applicable).

·Opportunities to attend team meetings and One YMCA events, socials and conferences

Additional Information

·x 2 references required

·Valid insurance cover

At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.

If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

Closing date for these opportunities is: 17/03/2026

To apply for this opportunity, please follow the link below:

Birmingham Cathedral is seeking a dedicated and compassionate individual to join its Safeguarding Committee as a voluntary member. This is a unique opportunity to contribute to the safety and wellbeing of all who engage with
the cathedral from worshippers and visitors to staff and volunteers. 

As an independent member of the Safeguarding Committee, you will help oversee and support the cathedral’s safeguarding practices, ensuring they reflect best standards and promote a culture of safety, transparency, and care. You will work collaboratively with clergy, staff, and external partners to uphold the cathedral’s commitment to safeguarding children, vulnerable adults, and all members of the community.

Key Responsibilities:

• Attend committee meetings, three times a year (usually February, May and October) held at Birmingham Cathedral.
• Review safeguarding policies, procedures and casework.
• Provide independent advice and scrutiny.
• Champion safeguarding awareness and training.

What if you could change a life?

Become a Mentor - Change a Life, change a future.

Key4Life is looking for mentors to support our young men break teh cycle of re-offending to take a more positive path.

Are you willing to become a role moldel for the vulnerable young men who have either offended or are at risk of offending?

Whats involved?

A 6 month commitment - weekly check-ins, monthly face to face meetings

Remote online training course - 2 hours per week over 5 weeks

Why Mentor with Key4Life?

Empower lives - help set positive goals and build confidence

Build connections - foster meaningful relationships that promote personal growth and reslience

Make an impact - be a steady trustworthy presence.  Share skills, knowledge and life experience

Transform lives - including your own. Be part of a supportive volunteer team

Volunteers assist the young people we support on camps and local day activities.

Our programme provides young people with the chance to try new things and challenge themselves, experience success, learn to go beyond their expectations and grow in confidence. They have the chance to take part in a range of activities, work in a team, experience group living and challenge themselves in a new environment. The programme is built around three residential adventure camps; Coastal Camp in the Purbecks, Mountain Camp in the Brecon Beacons, and Forest Camp in the Forest of Dean

As a Programme Volunteer at one of our camps you will work with groups of up to 10 young people alongside other experienced volunteers, trained members of staff and activity instructors. You will have the opportunity to take part in all of the activities with the young people, ensuring that they get the most out of their time on our programme.

You will ensure the welfare and organisation of the young people, help them to get involved and overcome issues, encourage and support their social relationships and help guide your team to work together.

With our support you will also help facilitate the young people’s learning and development by planning and delivering regular review sessions.

You will be invited to join our annual volunteer training weekend in Wiltshire over the weekend of 11 and 12 July 2026.

Coastal Camp is from Sun 24 to 26 May or Thurs 28 to Sat 30 May 2026.

Mountain Camp is from Sat 25 to Thurs 30 July or Sat 1 to Thurs 6 August 2026.

Forest Camp is from Sat 15 to Thurs 20 August or Sat 22 to Thurs 27 August 2026.

There will be other opportunities to support us throughout the year at day activities in Wiltshire and Somerset.

Become a Fundraising Volunteer!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some basic digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or digital marketing experience, that would be great but not essential. We’d love you to get in touch to find out more.

What is a Digital Marketing Volunteer?

There are SSAFA branches and service committees throughout the UK and overseas. We use local microsites and social media to raise awareness of our services, raise funds and find new volunteers. Digital Marketing volunteers help us maximise our message, keep content up to date and increase traffic to our sites.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Our clients, volunteers and supporters come from all backgrounds and age groups and want to engage with us in different ways too. To offer the best possible service we need to provide seamless communication, consistent messages, and accurate information. We’d love to hear from you if think you could help us grow our on-line presence.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home.

The role would suit someone looking for a flexible volunteering opportunity as times and days could fit in around work and other commitments to suit you.

What would you be doing?

• As part of a team of volunteers, maintain branch microsites and social media feeds.
• Look at ways to increase traffic to microsites and improve SSAFA’s digital brand.
• Keep content current and accurate.
• Support and maintain the SSAFA brand by consistently using our brand guidelines and tone of voice.
• Working with the digital marketing team, interpret analytical data to develop local communication plans.
• Working with local SSAFA branches, build social media channels and integrate on-line and off-line activity to best effect.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Be a part of our motivated and enthusiastic team.
• Experience, training and skills from a national charity that you can highlight on your CV and in job interviews.
• Use your skills, knowledge, and experience to benefit the Armed Forces, veterans and their families.
• Develop contacts, skills and opportunities working with influential people and organisations.
• Improve and develop your digital skills, useful in all aspects of your life.
• Support and friendship in your local area and the wider SSAFA community
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from our Digital Marketing team based at SSAFA Central Office.
• Training on our web platform
• Access to analytical tools and our digital marketing tool kit
• Induction covering all the aspects of SSAFAs services and the difference we can make to people’s lives.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, possibly with some experience of digital marketing/ IT or social media
• Ability to write in English to a good standard.
• Ability to be respectful and non-judgemental with clients, supporters, volunteers, other agencies, and staff.
• Understanding of how social media can be used to engage and influence.
• Ability to use social media applications including adding and editing content.
• Basic understanding of website maintenance, training will be provided.
• Basic understanding of digital analytical tools, training will be provided.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a disclosure check required? No

STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.

We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.

We are currently recruiting volunteers to work on the helpline and webchat: one person covering different shifts across the week. This Floating Support role is ideal for a volunteer who is flexible and would like to help us cover gaps in our Rota, so that we can ensure all callers are able to access support.

The role will also commit to a weekly shift on Wednesdays 4pm to 6pm.

Please note that this volunteer role is only open to people who are resident in the UK.

What does the role involve?

Working within our Helpline Services, we’re hoping you’ll feel comfortable to:

· Take helpline calls (listening and speaking on the phone)

· Respond to webchats (reading on-screen messages and typing responses)

· Sending occasional emails

If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.

What training and support would you get?

Structured, online training programme which can be taken at your own pace but is likely to take you about 8-10 hours in total. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:

· Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.

· We have a WhatsApp group where you can keep in touch with other volunteers.

·         Volunteer Supervisors are available for one-to-one support and discussions.

· Access the training modules as many times as you want.

What would you need?

· A quiet place where you can work in privacy and not be overheard during calls

· A mobile phone or landline

· A computer or laptop

Who might enjoy this volunteer role?

You’re likely to enjoy volunteering in the Helpline Services as Wednesdays & Floating Support volunteer if you:

· Are flexible, and would be comfortable to take on shifts at short notice (we would always aim to give you between 1-month to 1 weeks’ notice where possible)

· have a genuine curiosity about people and their experiences

· are able to understand written and spoken English

· are comfortable enough to speak on the telephone

· are comfortable with basic email functions

· have good administration skills

· enjoy listening and talking to people

It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.  

Other information

As a volunteer you can, of course, step back from the role at any time, although we do ask that you give us notice so that we can train someone to take over your role. However, both you and the service are likely to get most out of the opportunity if you’re able to volunteer with us for at least12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.

This is a volunteer role and is unpaid.