Volunteer roles in North yorkshire

Front of House Volunteer

Information about the role

You’ll be the first point of contact for people coming to Shelter for housing, benefit or debt. This role supports the front-line service in the day-to-day operations of our housing, benefit and debt service in the hub and in our community settings.

Location: Shelter Lancashire Hub, Blackburn Central Library, Town Hall Street, Blackburn. Volunteering activity could be in the Hub or in our community settings.

Availability: Volunteering will take place within our Hub service hours of Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now or read on for more details.

Range of activities may include:

• Meeting and greeting people as they arrive at the service
• Responding to general enquiries about our service
• Signposting to other services if we are unable to help
• General administrative task such as photocopying, scanning and updating information
• Contributing to reception displays and keeping notice boards tidy
• Updating client contact information on our database
• Sending text reminders about appointments and information by a no-reply text messaging service

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter:

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you are friendly and caring, with enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

End of document.

Client Support Volunteer - Lancashire

Information about the role

You’ll support people coming to Shelter for housing, benefit or debt help. This might involve giving them updates on their case, sharing information about local services, and supporting them with form filling.

Location: Shelter Lancashire Hub, Blackburn Central Library, Town Hall Street, Blackburn. Volunteering activity could be in the Hub or in our community settings.

Availability: Volunteering will take place within our Hub service hours of Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now or read on for more details.

Range of activities may include

• Communicating with clients by phone and email to share updates on their case or to gather information from them.
• Assisting clients with form filling, paperwork and applications around housing, benefits and debt.
• Supporting clients with digital skills, navigating online systems and forms.
• Researching and updating contact details for other local services and providing clients with this information.
• Providing some emotional support to clients, by letting them share their experiences and listening to them.

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter:

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you are friendly and caring, with enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

End of document.

Administrative Support Volunteer - Lancashire

Information about the role

You’ll be completing a range of administrative tasks to help the local team assist people who are experiencing the housing emergency or need support with benefits and debt issues. 

Location: Shelter Lancashire Hub, Blackburn Central Library, Town Hall Street, Blackburn. Volunteering activity could be in the Hub or in our community settings.

Availability: Volunteering will take place within our Hub service hours of Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now or read on for more details.

Range of activities may include

• • Scanning and photocopying documents
  • Collating or organising information and documents
  • Preparing information packs for advisors, workshops and events
  • Help with planning events and activities
  • Updating our local information/resources documents
  • Distributing post
  • Contacting clients for information or for updates
  • Inputting confidential client information on to our Case Management System
  • Attending meetings and note taking

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter:

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you are friendly and caring, with enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

End of document.

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

About the Role:

Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

Our groups and courses can be run online or in-person in your local area.

- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers.  It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.

- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.

Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.

Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.

How do I know it’s right for me?

Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

What is the time commitment?

You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group). 

- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
 

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

thrivin' together is a national, grassroots Community Interest Company supporting women impacted by their own or someone else's gambling. Incorporated in July 2022, we meet women where they are, offering support that fits around complex, time-poor lives.

We have built strong trust, reach, and credibility. We are now entering a phase focused on:

• Strengthening governance and infrastructure
• Moving beyond founder-reliant leadership
• Clarifying our proposition and impact
• Building sustainable systems for long-term growth
• Increasing our influence in policy and system change

This is a moment of consolidation, clarity, and intentional growth.

As a Board Member, you will help guide the strategic direction of thrivin' together, ensuring we remain values-led, sustainable, and responsive to the women we serve. You will:

• Contribute to governance and strategic planning
• Support the development and sustainability of our services
• Ensure alignment with our mission and lived experience ethos
• Provide constructive challenge and oversight
• Act as an ambassador and help build partnerships 

This is a non-operational role focused on oversight, support, and direction.

We are looking for women who bring a genuine passion for women's wellbeing and social impact. Commitment to supporting those affected by gambling harm and a collaborative, thoughtful, and values-driven approach. Desirable experience:
Finance or accounting
Fundraising
HR or organisational development
Chair or governance experience
Policy, influencing, or systems change
Lived experience of gambling harm (your own or someone else's)
We welcome first-time Board Members and will provide support and induction. 

What you'll gain

• The opportunity to make a meaningful difference in women's lives
• Experience of governance and strategic leadership
• Being part of a supportive, women-centred team
• The chance to shape a growing, innovative CIC

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

At Doorstep Library, we’re dedicated to bringing the magic of books and the joy of reading directly into the homes of children who need our support.

With 1 in 4 children in the UK leaving primary school unable to read or write properly, we recruit and train in-person and online volunteers to introduce children from under-resourced areas to the pleasure of reading.

What’s Involved?

As a Doorstep Library reading volunteer, you’ll visit the same families via Zoom every week with eBooks to share with the children and encourage their love of reading.

You will:

• Handpick eBooks from our online portals based on the children’s age, interests, and reading level
• Join families via Zoom with your volunteer partner for 20-minute reading sessions  
• Make notes after the session to keep track of how the child/ren are progressing

Our unique home-based approach allows our volunteers to build trusting relationships with families, helping them to connect with the community and equip them with the skills they need to succeed later in life.

When and Where?

You can be based anywhere in the UK to become a Doorstep Library online volunteer.

• Time commitment: One evening a week (Regular Volunteer), one evening every other week (Semi-Regular Volunteer) or once every 3 weeks (Stand-In Volunteer) during school term times
• Hours per week: 2
• Days: Our projects run on Mondays, Tuesdays, or Thursdays from 4:30pm – 6:30pm

Why volunteer with Doorstep Library?

• It's incredibly fun! You get to explore your inner child and share your passion for books and reading.
• We invest in our team of volunteers to ensure they are valued, supported and are developing.
• You will be a part of the Doorstep Library community of families, volunteers and staff members.
• You can make a real difference to the lives of others. Providing you with a real sense of purpose and achievement.
• You give back to the community you live in or the community you visit every week.
• You build your confidence and improve your self-esteem and mental well-being.
• You will develop skills and enhance your C.V. 

Doorstep Library is committed to safeguarding and promoting the welfare of children, young people, and all those it comes into contact with. All volunteers undergo rigorous safer recruitment processes including specified interview questions, a DBS check, and the collection of written and/or verbal references.  Safeguarding training is a mandatory part of the induction process for all volunteers, and they are expected to always adhere to our safeguarding policies and procedures.  

Would you like to lead an innovative health think tank - enabling it to achieve more of its potential and encouraging a more preventative approach to mental and physical ill-health in the UK?

As Chair you’ll:

• Help Health Action Research Group develop more of its potential as an independent health think tank, on a sustainable basis

• Ensure effective governance, including chairing Trustees’ meetings and leading the recruitment and induction of new Trustees

• Represent Health Action Research Group, where appropriate, at external meetings and events

We'd like to hear from you, if you have:

• Experience of being a Trustee

• Experience of helping organisations grow and develop

• At least five years relevant UK experience of health research, health policy and/or health interventions - with a focus on preventing (as opposed to treating) ill-health

• Enthusiasm for our guiding principle that prevention is better than cure and that health in the UK should be more than a postcode lottery.

• The ability to build relationships and advocate for and champion our work.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

This opportunity will be at both Crook and Durham so volunteers need to be willing to volunteer at both sites.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

"Hosting breaks down barriers and helps you realise how similar everyone is."  

Do you have a spare room in your home?

We are looking for people with a spare room who are willing to offer a temporary home and a helping hand to a refugee or person seeking asylum as they plan their next steps in the UK. Hosting is only ever temporary and you decide how long you are willing to host for; it can vary from a few nights to several months and anything in between. 

Who can be a host?

Anyone with a spare room, or even a sofa bed, that is well connected and has good public transport systems can apply to host. This enables guests to travel to college, school, support groups or jobs, and retain their independence.

All hosts will need to complete an application form, provide two references and have a home visit. 

Support available

We carefully assess each guest and host, match according to preferences, advise on hosting arrangements and preparations, and provide ongoing support to hosts throughout the placement. We stay in contact with you when you have a guest staying with you, and someone from the team is available seven days a week if you have any questions or problems.

We will discuss with you any preferences, such as if you would prefer not to host someone who has not been vaccinated against covid, or who smokes. This will be recorded on your profile on our database so that our whole Placement Team can access this and match you with a guest who fits your circumstances.

All guests, hosts and households are different. Some hosts share meals and do activities with guests; others just give guests a key, show them round and get on with their busy lives. Our team are available to support you through every stage of the process.

Why is hosting needed?

Refugees and people seeking asylum are fleeing war or persecution in their own countries. But many who come to the UK in search of safety find themselves facing homelessness and destitution. They may be without statutory support for long periods, or need some additional help to build new lives.

Hosting is such a practical way to support refugees and it sends a powerful message of welcome, that the UK is in fact kind and compassionate to those who are trying to rebuild their lives here.

Don't have a spare room?

Maybe you have a friend or family member who does. Consider speaking to them about hosting.

"There are so few times you can do something practical to help. Hosting refugees felt like a practical thing to do."

Refugees at Home is the UK’s largest independent hosting charity, connecting those with a spare room in their home to refugees and people seeking asylum in need of somewhere to stay. Our vision is for every refugee and every person seeking asylum to have a safe place to stay. 

Many of our guests come to us on the verge of homelessness – some have already spent time sleeping on the streets. Since starting in 2016, we have supported over 7,500 guests into hosting, but the need is not going away.

The role of events and activities volunteer: Our staff team is very small and in order for us to put on different events and activities safely, we need the help of volunteers who can act as event hosts at our premises in Rochdale, local venues and sometimes outdoors or in other parts of the UK. This is not a regular, weekly role but you can expect us to need your support primarily during school holiday periods and on evenings or Saturdays or other busier times.

You will always know in advance when we are planning an event that we need extra help with.

Who we are: We are a small charity that operates a museum at 31 Toad Lane, Rochdale as well as an archive in Central Manchester. The museum is the site of the Rochdale Equitable Pioneers Society store – which is seen as the birthplace of the modern co-operative movement.

The charity is independent of co-op businesses; but we do work in partnership with other co-ops. Our aims are to preserve and to use the heritage assets of the UK co-op movement for the public benefit.

What you will be doing: You will be an extra pair of hands to help set up displays and equipment for events, run sessions safely assisting staff or helping people find their way around a space (wayfinding), alerting members of staff to any concerns, and helping to provide support in the event an emergency or issue which staff are dealing with.

It might also mean acting as a welcome host as the first point of contact to assist staff and general stewarding or manning the desk or the phone temporarily – to ensure that the site is secure.

We would need you to be visible as a volunteer (by wearing a badge/lanyard/high vis vest) depending on the type of event – we would provide an induction for anyone signing up as a volunteer and you would be covered by our liability insurance while volunteering.

We may ask for references and contact details which we keep on file for future events (we would expect you to sign a volunteer agreement). This information is protected and never shared with third parties.

Types of events we might need help with: Creative activity sessions aimed at families in school holidays – on or outside our premises, and other events happening in the evenings or on weekends designed to attract target audiences.

You won’t be: Asked to do anything that would usually be the responsibility of paid staff: like handling enquiries, keyholding, dealing with shop sales or administration.

You won't be expected to perform First Aid or handle complaints – this will always be dealt with by a member of staff.

Expenses: We can offer a small amount of support towards travel expenses for those volunteering at an event through our volunteer claim forms. This is usually £5 per day but any long-distance travel or accommodation required for volunteers will be fully funded.

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.