Operations Manager (VOLUNTEER)

HELP US LAUNCH MINDSET — AND CHANGE MEN & BOYS’ LIVES IN LONDON

We’re ideally seeking volunteers from London, but we welcome passionate volunteers from across England who can join meetings virtually and help us build the operational engine of a charity with huge potential.

We’re MINDSET Charity, a bold new start‑up in London on a mission to equip and empower men and boys with the tools they need for better mental health, stronger resilience and long‑term personal growth.

We’re creating a stigma‑free movement — a space where men and boys can learn real, practical, non‑clinical skills that help them build better habits, better mindsets and better lives. From 1:1 Life Coaching, to 6‑ and 12‑week self‑improvement programmes, to school workshops for teenage boys, we’re building something powerful.

And right now, we’re getting ready to launch — and we need a Volunteer Operations Manager to help us build the systems, structure and momentum that will drive MINDSET forward.

YOUR IMPACT WILL BE HUGE

Joining MINDSET as our Operations Manager at this early stage means you’re stepping into a role with real influence. You’ll help shape the operational backbone of a charity that will change lives across London.

Your work will directly influence:

• how smoothly our start‑up operations run;

• how organised and efficient our teams become;

• how quickly we can launch our programmes;

• how safe, structured and compliant our charity is;

• how confidently we grow and scale over the next year.

You’ll be the person who turns ideas into action — the operational force behind our mission.

THE ROLE: OPERATIONS MANAGER (VOLUNTEER)

1. The organiser.
2. The coordinator.
3. The engine behind our start‑up momentum.

As our Operations Manager, you’ll help build the internal systems, processes and structure that allow MINDSET to operate smoothly and confidently. You’ll support the Founder and Leadership Team, coordinate volunteers, oversee admin and compliance tasks, and help ensure our programmes and operations are ready for launch.

This role is perfect for someone who thrives in fast‑moving environments, loves structure and organisation, and enjoys being the person who keeps everything running.

WHAT YOU’LL HELP US BUILD

1. Operational Structure

• Helping design and implement internal systems.

• Organising shared drives, folders and documentation.

• Creating templates, checklists and operational tools.

• Supporting the development of workflows and processes.

2. Team Coordination

• Supporting volunteers across Admin, Compliance and Programme Teams.

• Helping ensure tasks are clear, organised and on track.

• Facilitating communication between teams.

• Bringing calm, clarity and structure to a busy start‑up environment.

3. Compliance & Governance Support

• Assisting with policy formatting and organisation.

• Supporting charity registration tasks.

• Helping maintain safeguarding, data protection and health & safety records.

• Ensuring documents meet best practice standards.

4. Start‑Up Leadership

• Working closely with the Founder and Leadership Team.

• Helping build the infrastructure that future teams will rely on.

• Bringing energy, organisation and reliability to our early phase.

• Helping us get ready for launch within the next few months.

WE’RE NOT JUST LOOKING FOR ANYONE

We’re especially interested in people who:

• thrive on the challenge of building a new charity from scratch;

• enjoy organising, structuring and improving systems;

• have strong coordination, admin or operations experience;

• bring calm, clarity and reliability to fast‑moving environments;

• aren’t afraid to get stuck in and work hands‑on with volunteers;

• care deeply about men’s mental health, wellbeing and personal growth.

If you’re someone who loves building strong foundations — this is your moment.

JOIN TEAM MINDSET

Helping Men & Boys Build Better Lives.

LONDON