Volunteer Coordinator - VOLUNTEER ROLE

Volunteer Coordinator (Volunteer Role)

Join Unlock YOUR Potential and Help Transform Lives Across London

Role: Volunteer Coordinator (Volunteer Position)
Location: Hybrid (London)
Time Commitment: Approximately 4–8 hours per week
Reporting To: Founder and Executive Director
Organisation: Unlock YOUR Potential

About Unlock YOUR Potential

Unlock YOUR Potential is a new London-based charity dedicated to empowering adults from socio-economically disadvantaged backgrounds through career coaching, employability skills, personal development, wellbeing support, life coaching, mentoring, and access to opportunities.

We believe everyone deserves the opportunity to fulfil their potential, regardless of their circumstances. Through the power of volunteering, mentoring, and community support, we aim to help individuals build confidence, develop skills, and create brighter futures.

As we grow, we are looking for a passionate and organised Volunteer Coordinator to help recruit, engage, and support the volunteers who will be at the heart of our mission.

The Opportunity

This is an exciting opportunity to play a key role in building and shaping our volunteer programme from the ground up.

As Volunteer Coordinator, you will help attract talented volunteers, support them throughout their journey, and create a positive volunteering experience that enables people to make a meaningful difference in their communities.

You will work closely with the Founder, Trustees, and other volunteers to help ensure Unlock YOUR Potential has the people and resources needed to deliver life-changing programmes and services.

Key Responsibilities

1. Volunteer Recruitment

• Develop and manage volunteer recruitment campaigns.
• Create and publish volunteer opportunities across relevant platforms.
• Respond to volunteer enquiries and applications.
• Support volunteer interviews and onboarding processes.

2. Volunteer Engagement and Support

• Act as the main point of contact for volunteers.
• Help create a welcoming and inclusive volunteer culture.
• Provide ongoing support, guidance, and encouragement.
• Assist with volunteer inductions and orientation sessions.

3. Volunteer Administration

• Maintain volunteer records and databases.
• Track volunteer participation and engagement.
• Support the development of volunteer policies and procedures.
• Help ensure compliance with safeguarding and organisational requirements.

4. Volunteer Retention and Recognition

• Develop initiatives to recognise and celebrate volunteer contributions.
• Gather volunteer feedback and suggestions.
• Help improve volunteer satisfaction and retention.
• Promote opportunities for volunteer development and progression.

5. Collaboration

• Work closely with programme leads and trustees to identify volunteer needs.
• Support the coordination of volunteer activities and projects.
• Contribute ideas to help strengthen the charity’s impact and volunteer programme.

Skills and Experience

We welcome applications from individuals with a variety of backgrounds and experiences.

You may have experience in:

• Volunteer management
• Human resources
• Recruitment
• People management
• Community engagement
• Customer service
• Administration
• Charity or non-profit organisations

We are particularly looking for someone who:

• Has excellent communication and interpersonal skills.
• Is organised and reliable.
• Enjoys working with people from diverse backgrounds.
• Is confident using email, online platforms, and basic digital tools.
• Can work independently and collaboratively.
• Is passionate about helping people achieve their potential.

What You’ll Gain

By volunteering with Unlock YOUR Potential, you will have the opportunity to:

• Make a meaningful difference to people’s lives.
• Help shape a growing charity from an early stage.
• Develop leadership and volunteer management experience.
• Build skills in recruitment, engagement, and coordination.
• Expand your professional network.
• Gain valuable experience within the charity sector.
• Receive recognition for your contribution.
• Be part of a passionate and supportive team committed to creating positive social change.

Our Commitment to Inclusion

Unlock YOUR Potential is committed to creating an inclusive and diverse organisation. We welcome applications from people of all backgrounds, experiences, and communities, particularly those with lived experience of the challenges faced by the people we support.

How to Apply

If you are passionate about empowering others and would like to help build a volunteer programme that changes lives, we would love to hear from you.

Join us in unlocking potential, creating opportunities, and transforming futures across London.

Volunteer with Unlock YOUR Potential today and help make a lasting impact.