Volunteering Programme Manager / Volunteer Coordinator - VOLUNTEER ROLE

Volunteering Programme Manager / Volunteer Coordinator (Volunteer Role)

Unlock YOUR Potential

Location: Hybrid/London (with occasional community events)
Time Commitment: 4–8 hours per week
Reports To: Founder / CEO
Salary: Voluntary Position
Closing Date: Ongoing Recruitment

Help Us Unlock Potential Across Our Communities

At Unlock YOUR Potential, we believe that everyone deserves the opportunity to thrive. We support adults through careers coaching, employability skills, personal development, wellness programmes, and mentoring opportunities that build confidence, resilience, and brighter futures.

We are looking for a passionate and organised Volunteer Coordinator to help us recruit, support, and retain the amazing volunteers who make our mission possible.

This is an exciting opportunity to join a growing charity from the ground up and play a key role in building a positive, inclusive, and impactful volunteer community.

About the Role

As Volunteer Coordinator, you will be responsible for helping us attract, engage, and support volunteers across a range of roles, including mentors, careers coaches, workshop facilitators, fundraising volunteers, and community champions.

You will help ensure that every volunteer feels welcomed, valued, and empowered to make a difference.

Key Responsibilities

1. Volunteer Recruitment

• Promote volunteer opportunities through online platforms and community networks.
• Respond to volunteer enquiries.
• Arrange informal volunteer interviews and onboarding sessions.
• Support volunteer selection and placement.

2. Volunteer Engagement

• Welcome and support new volunteers.
• Maintain regular communication with volunteers.
• Organise volunteer meetings and engagement activities.
• Help create a positive volunteer experience.

3. Administration

• Maintain volunteer records and databases.
• Track volunteer hours and contributions.
• Assist with volunteer policies and procedures.
• Support safeguarding and compliance processes.

4. Recognition and Retention

• Develop volunteer appreciation initiatives.
• Celebrate volunteer achievements and successes.
• Gather volunteer feedback and suggestions.
• Help improve volunteer satisfaction and retention.

What We’re Looking For

We welcome applicants from all backgrounds who share our passion for empowering people.

Essential Skills

• Excellent communication skills.
• Good organisational and administrative abilities.
• Friendly and approachable manner.
• Ability to work independently and as part of a team.
• Basic IT skills (email, Microsoft Office, Google Workspace).

Desirable Experience

• Volunteer management or coordination.
• Recruitment or HR experience.
• Community engagement.
• Charity or non-profit sector experience.
• Event planning and coordination.

Don’t worry if you don’t meet every requirement—we value enthusiasm, commitment, and a willingness to learn.

What You’ll Gain

By volunteering with Unlock YOUR Potential, you’ll have the opportunity to:

• Make a genuine difference in people’s lives.
• Develop leadership and management skills.
• Gain experience within the charity sector.
• Build your professional network.
• Enhance your CV and career prospects.
• Receive training, support, and references.
• Be part of a passionate and supportive team.

Our Values

• Empowerment
• Growth
• Wellbeing
• Opportunity
• Community
• Integrity

Diversity and Inclusion

Unlock YOUR Potential is committed to creating an inclusive environment where everyone feels welcome and respected. We encourage applications from people of all backgrounds, experiences, and communities.

Apply Today

Join us in helping adults build confidence, develop skills, improve wellbeing, and create brighter futures.

Unlock YOUR Potential

Empowering People. Transforming Futures.

“Together, we can help people unlock the potential they already have within them.”