Mental health volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.
If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.
About the role
Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.
Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.
Responsibilities:
Your core responsibilities as a Peer Mentor at Youth4Youth include:
- Building strong, professional relationships with young people seeking mentoring support.
- Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
- Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
- Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
- Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
- Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
- Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.
Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.
Skills
- Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
- Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
- Ability to demonstrate empathy to others.
- Ability to work in a challenging environment and recognise when you may need support yourself.
- Proficient in the use of IT tools, such as Microsoft Outlook.
Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.
Skills development for you:
As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.
Benefits of volunteering with Youth4Youth
We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:
- Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
- Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
- Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
- Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries
The hiring process:
Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:
- An initial application, stating your reasons for wishing to become a Peer Mentor
- A remote interview conducted via Microsoft Teams
Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:
- Satisfactory references being received (these do not need to be employment references)
- A satisfactory DBS check being received
- Successful completion of the Youth Services Academy
To ensure that all young people have a safe space to reach out for support, enabling them to realise their full potential, thrive in everyday life
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What are Serving Community Teams?
Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel their families in the UK and overseas.
A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base which provide emotional, practical and financial support to the serving community. Our Fundraising Volunteers help support local fundraising activities to raise awareness and vital funds for SSAFA. You could be helping at fayres, quizzes or raffles, or lending a hand at a stall at a unit Families Day.
Why we want you
Serving Community Teams (SCTs) offer financial, practical and emotional support to serving personnel and their families at military bases both in the UK and overseas. Each SCT consists of a group of dedicated volunteers working together to raise SSAFA’s profile, ensuring those who need support receive it. Fundraising Volunteers are a support role within the team, helping to raise awareness of SSAFA at fundraising events throughout the year. If you enjoy meeting people while lending a hand at fundraising events, we would love to hear from you. You could be helping at fayres, running quizzes or raffles, cheering at sporting events or having a stall at a unit’s Families Day. Depending on the size of the SCT, you may be supported by a Events and Fundraising Coordinator.
What you will be doing
- Being part of a team helping host events, run stalls, attend fayres and working together to ensure they run well.
- Promoting events, putting up posters and spreading the word.
- Helping to set-up or pack away afterwards.
- Promoting the work of SSAFA and the SCT, highlighting case studies, good news stories and best practice to the Events and Fundraising Coordinator.
- Being an ambassador for SSAFA, building positive relationships with all stakeholders.
The skills you need
- Friendly and approachable with effective communication skills.
- Ability to travel to community venues and set up for events (out of pocket travel expenses will be reimbursed in line with SSAFA policy).
- Confident to chatting to people.
- Basic IT skills to be able to communicate online and access eLearning courses.
- Non-judgemental approach in alignment with SSAFA’s values and standards.
- A willingness to adhere to all relevant organisational policies and procedures.
- We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA is committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
What's in it for you
- Give back to the serving community.
- Support people in your local serving community using your skills, knowledge and life experience.
- Gain experience, training and skills that you can highlight on your CV and in job interviews.
- Receive support and friendship from your local SCT and the wider SSAFA community.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
Requirements
Volunteers need to be a minimum of 18 years old.
Time commitment
Depending on the needs of the team, this role would suit someone who would like to volunteer 2-4 hours a month. There will be times when attendance is required for a team meeting which may be in person or virtually.
Support
Full training is provided for this role, with some e-learning modules online. You will also be supported by your SCT chair and Serving Community Support Team.
SSAFA Values
For SSAFA, our values of commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them.
After making an application
Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What are Serving Community Teams?
Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel their families in the UK and overseas.
A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base which provide emotional, practical and financial support to the serving community. Our volunteer Finance Coordinators are an integral part of the team. To enable volunteers to deliver their work in the community, the Finance Coordinator is the key to processing grants and volunteer expenses, as well as other tasks such as balancing the books.
Why we want you
There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA has Serving Community Teams (SCTs) which offer financial, practical, and emotional support to serving personnel and their families. Each team consists of a group of dedicated volunteers who make this possible. That’s where you come in; could you spare some time on a regular basis to ensure the SCT meets its financial obligations?
What you will be doing
- Reconciling the local SCT bank account and recording all transactions.
- Maintaining accurate records using SSAFA’s online financial management system.
- Working with the Chair around financial planning; advising on any financial implications of plans and overseeing the annual budget.
- Preparing year-end accounts, financial statements and contribute to the team’s Annual Return.
- Being an ambassador for SSAFA, building positive relationships with all stakeholders.
The skills you need
- Friendly and approachable, with effective communication skills.
- Finance skills; experience of finance and accountancy.
- Empathy regarding the needs and challenges related to serving community.
- Good IT skills and ability to use online banking systems.
- Understanding of the importance of confidentiality and boundaries.
- A willingness to adhere to all relevant organisational policies and procedures.
- We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA is committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
What's in it for you
- As part of your induction, you would complete a range of eLearning courses and a trainer-led webinar to prepare you for the role.
- Any out-of-pocket expenses will be reimbursed, and all volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.
- Give back to the serving community.
- Support people in your local serving community using your skills, knowledge and life experience.
- Gain experience, training and skills that you can highlight on your CV and in job interviews.
- Receive support and friendship from your local SCT and the wider SSAFA community.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
- This is a flexible role which can be done remotely. You will need to attend several volunteer team meetings throughout the year which may be a combination of in-person and virtual.
Requirements
Volunteers need to be a minimum of 18 years old.
Time commitment
Depending on the needs of the team, this role would suit someone who would like to volunteer a couple of hours a week. There will be times when attendance is required for a team meeting which may be in person or virtually.
Support
Full training is provided for this role, with some e-learning modules online and a live Teams webinar. You will also be supported by your SCT chair and the Serving Community Support Team.
SSAFA Values
For SSAFA, our values of; commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them.
After making an application
Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fight for Home Champion [London]
Do you have great communication skills that you’d like to put to good use?
Information about the role
In this role you’ll be representing Shelter at local events and functions, speaking about our work and encouraging more people to support our movement for change. You’ll also promote our local Shelter services and our campaigning work to tackle the root causes of the housing emergency.
Location: London (various)
Suggested contribution: Ideally at least once month, but it’s up to you.
Availability: This is a flexible opportunity, with meetings and events that might take place in evenings and weekends.
The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.
Main activities may include:
· Delivering talks to local community groups, schools and faith groups about the work of Shelter and the ways in which your audience could help us achieve our goals.
· Raising awareness of Shelter and our work through talking to friends, family and on social media
· Attending cheque presentations on behalf of Shelter to thank people and say a few words about how the money raised could be used to tackle homelessness
· Supporting our campaigns to tackle the root cause of the housing emergency by encouraging people to sign petitions and spreading the word in your community
This role fights the housing emergency by raising funds that enable Shelter to provide advice and support and campaigning for change. The events you’ll be attending are also great for raising awareness of the housing emergency and how people can get involved to help tackle it.
Benefits of volunteering with Shelter
Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Your skills and experience
For this role it’s important you’re willing to speak in front of an audience, but it doesn’t matter if you have experience in this area or not. The most important thing is that you are passionate about joining our fight for home!
Supporting you
· You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
· The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
· You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
· You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.
Next steps
You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us.
We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.
Upon offer of role, you will be asked to declare any unspent convictions. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.
The client requests no contact from agencies or media sales.
Finance Trustee - Join Us in Transforming Children’s Lives!
At School-Home Support, we believe every child deserves the opportunity to be in school and ready to learn – no matter the obstacles they face. Our mission is simple yet ambitious: to ensure that every child is in school, every day, by 2050. We are looking for a passionate and experienced Finance Trustee to help us make this vision a reality and have a lasting impact on children and families across the country.
We’re seeking an individual who shares our passion for improving children’s lives. If you have experience as a trustee and are ready to take the next step in your governance journey, we would love to hear from you.
Who We're Looking For:
We are looking to recruit a Finance Trustee who is passionate about the work of School-Home Support and brings energy, commitment and leadership combined with a willingness to advocate for the work we do and the cause we serve.
As a Finance Trustee, You Will:
-
Contribute to setting goals, targets, and overall policy for the organisation
-
Share your expertise and networks to support the development and growth of the charity.
-
Help ensure compliance with our legal obligations and the organisation’s core purpose.
-
Provide oversight of the budget to guarantee School-Home Support’s financial sustainability.
-
Ensure measures are in place for safeguarding for the children and families we support and the staff team
-
Act as a champion and ambassador for School-Home Support, enhancing our reputation, representing us at key events, and supporting fundraising efforts.
What We Offer:
-
Impactful Role: By joining our Board of Trustees, you will play a key role in shaping our national impact and supporting our mission to transform the lives of children in need.
-
Training & Development: You will receive tailored training specific to your role and access to additional learning opportunities through our staff-led EDI networks.
-
Networking Opportunities: You’ll have the chance to expand your professional network and make valuable connections within the education and charity sectors.
-
Support Throughout Your Journey: We will buddy you with a more experienced trustee or corporate volunteer to ensure you feel supported and confident throughout your time with us
Expectations:
-
Commitment: A commitment of three years to this voluntary role
-
Meetings: Attend four half-day board meetings and one AGM each year, which are typically held in Stratford, London, or remotely.
-
Sub-Committees: Participate in one of our sub-committees to help guide specific areas of our work.
-
External Events: Attend 2-3 fundraising events each year (usually evenings) and make at least one school visit annually.
-
Inclusion & Diversity: A strong commitment to inclusion, equal opportunities, and the promotion of diversity in all aspects of your work.
If you’re ready to make a difference and contribute to creating brighter futures for children and their families, we want to hear from you!
To learn more about this exciting opportunity, please review the Trustee Pack and submit your application today!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.
What is a Helper?
SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.
When would you be needed and where would you be based?
This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.
What would you be doing?
- Helping at public events by staffing stalls, stewarding etc
- Helping to distribute Christmas hampers to clients.
- Giving talks about SSAFA to schools and local groups
- Helping with office tasks like stuffing envelopes, ordering marketing materials
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Support people in your community with a military background
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with a cheerful attitude
- Good spoken English
- Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
- Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
- Reliable attitude, keep appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to transport if needed for your role.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Psychotherapist
Will you share your counselling or psychotherapy skills?
We're looking for one qualified counsellor/psychotherapist or someone with over 100 supervised clinical hours.
Ideally, we would like someone with some experience of working with women from ethnically minoritised backgrounds
Making a difference
Your Impact?
You will join Hopscotch Women’s Centre during a critical and growth period and your expert knowledge and experience will be invaluable to the happiness of our team. You will have a key role in supporting front line staff who may be in need. With your help we hope to expand our voluntary therapy services to ensure the team receive high quality psychological support that they may not have been offered before in any workplace
What you will gain?
You will be a part of our small, friendly, forward-thinking charity team, focused on reaching service users who are vulnerable. This is a fantastic opportunity for you to make a real difference in our team members’ lives through caring psychological support
Job Description
As a Volunteer Counsellor/Therapist you will provide:
· Online/telephone counselling/therapy support services to individual staff members in Hopscotch, who may be in need. The team have access to reflective supervision and external clinical supervision but sometimes need personal support for issues they are facing
· One-to-one counselling sessions online or by phone. With your recognised counselling qualifications, accreditation, insurance and experience you will be an asset to our small charity team
In this role you’ll be able to develop your counselling and therapy skills within an organisation which is person-centred and fiercely trauma-informed
What the role involves
This role may vary depending on needs, but is likely to include:
- Working with individual team members, as needs arise, over and above their clinical supervision. The team member may be experts in health and social care, domestic violence, mental health issues, or any of our other services
- Undertake an assessment session, followed by time-limited counselling with an integrative approach based on humanistic values (via Zoom or phone) to our staff, offering each up to 6 sessions
- Maintain succinct, relevant session notes and store these securely
- Maintaining client confidentiality, upholding data protection and equal opportunities principle
- Attend your own monthly supervision in line with your professional body’s code of ethics, to ensure safe working practices
- Completing paperwork for a DBS check with Hopscotch
What you need for this role
Essential
- Be a member - including student membership - of one of the recognised organisations (see below)
- Level 4 Diploma qualification as a minimum (or be studying towards one)
- Certificate in online counselling such as How to Do Counselling Online by Open University & BACP
- Minimum of 100 hours of supervised counselling hours
- Evidence of professional indemnity insurance and clinical supervision
- Able to keep people’s personal data safe
- Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection
- Able to support a minimum of one team member a week and we request a minimum commitment of one year
Desirable
- Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy
- Knowledge of the issues facing ethnically minoritised women and high pressured work environments
- Committed to our values
- Approachable, presentable and compassionate
The Process
Please do share your CV and a cover letter with us. We will interview as applications come in.
If successful, we will arrange for receive your documentation including qualifications, references, insurance and supervision, before arranging an enhanced Disclosure and Barring Service DBS
Recognised Organisations You Must Be A Member of:
- British Association for Counsellors and Psychotherapists (BACP)
- United Kingdom Council for Psychotherapy (UKCP)
- National Counselling Society (NCS)
- British Psychoanalytical Council (BPC)
Please contact us if you have any questions
Looking forward to hearing from you!
Hopscotch seeks to address racial and gender inequity and empowers women facing this injustice and disadvantage in a culturally sensitive way



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.
What is a Publicity Coordinator?
Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.
What would you be doing?
- Working with other branch volunteers to develop a publicity plan.
- Publicising SSAFA events.
- Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
- Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
- Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
- Keeping a stock of SSAFA publicity materials and distributing them
- Liaising with PR staff at central office or on-call in the event of a PR/press situation.
- Supporting local and national campaigns to recruit new volunteers.
- Being a positive ambassador for SSAFA including all sections of the community in awareness raising
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - communication and marketing workshops.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with good communication skills
- Good written and spoken English.
- Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Reliable attitude
- Ability to maintain confidentiality and keep information safely in line with SSADA policies.
- Access to public transport or a car to get to meetings and events.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
The mentoring project at Esteem invites members of the community to share their skills and experience by mentoring a young person with similar interests.
Mentoring is an important part of our organisation and runs alongside Work Experience opportunities, providing tailored volunteer opportunities to young people aged 14-26, social activities and wellbeing support. Creating space for young adults to thrive within their lives and communities.
Role Purpose
This is an exciting opportunity to volunteer for a charity that is passionate about giving young people the chance to develop their skills and confidence, both for their own benefit and for that of society as a whole.
You can make a difference by mentoring 14-26 year olds who are developing or discovering their potential.
The mentors’ role is to support young people reach their next step focusing on their vocational development and encouraging progression into or maintaining Education, Employment or Training. The profile of many of Esteem’s young adults is that they have low levels of confidence and may be quite anxious; some young people may be neurodiverse including have a history of mental health problems, they also may have faced homelessness and other life affecting issues including the effects of long term unemployment
-
You will be based at Esteem’s Shoreham office but may meet your mentee in a public place such as a coffee shop, if that is what you both prefer and meets safeguarding requirements.
-
You will be skills matched with a young person who will have similar interests, experience or an interest in your professional field. You will support your mentee by identifying and highlighting their skills and establishing realistic and achievable goals by breaking them down into manageable steps.
-
You will enter notes onto our database system UpShot after each meeting with your mentee and will be asked to fill in an outcome form at the conclusion of your mentoring relationship.
Principal tasks and responsibilities
-
To meet with your mentee regularly (once a week or once a fortnight) at a convenient time for you both either at the Esteem’s office or in a public place like a cafe.
-
To offer ongoing vocational support to your mentee and support them to access services (such as in-house Counselling or from external organisations) if they need help with any issues they are dealing with.
-
To support your mentee through their vocational setting, either volunteering at Esteem or within their personal, work or educational setting.
-
To offer positive feedback and aim to build self-confidence with your mentee.
-
To keep up to date notes of your meetings.
-
Complete regular reviews with the mentee and create a clear action plan if appropriate.
-
Attend all relevant training to your role.
-
To report any safeguarding concerns to the Safeguarding Team.
-
To maintain the required level of confidentiality in all tasks and communications.
-
Uphold the commitment of the organisation to equality and diversity and its set of values.
Person Specification
Experience
For this round of recruitment we are looking primarily for those who work in the creative industry and those who may have started their own business and/or have an entrepreneurial background. That being said, we are more than happy to accept applications from those who feel they have other skills and experience that could benefit young adults.
Whilst some experience of mentoring or supporting young adults would be helpful this is something we will cover in the day’s training.
Skills, Abilities and Knowledge
-
Motivated by promoting the development and wellbeing of young people; providing opportunities for growth where possible
-
Ability to problem solve; feeling able to support young adults to overcome obstacles
-
Ability to work on own initiative (with guidance from mentor manager)
-
A willingness to undertake a small amount of preparation for each session and to take accurate notes after each session
-
Ability and willingness to use computer systems, including googlemail (training provided)
-
Good interpersonal skills; ability to listen, empathise and relate to others
To apply please visit our website jobs page to find out more.
Applicants will be invited to attend a short pre-interview call.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.
What is a Helper?
SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.
When would you be needed and where would you be based?
This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.
What would you be doing?
- Helping at public events by staffing stalls, stewarding etc
- Helping to distribute Christmas hampers to clients.
- Giving talks about SSAFA to schools and local groups
- Helping with office tasks like stuffing envelopes, ordering marketing materials
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Support people in your community with a military background
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with a cheerful attitude
- Good spoken English
- Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
- Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
- Reliable attitude, keep appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to transport if needed for your role.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Offer your time. Share a pot of tea/coffee. Be there when it matters most.
Marie Curie is looking for compassionate, everyday people to join our Companion Team within the surrounding areas of: East Surrey - Reigate, Caterham, Tandridge, Merstham
What will you actually do?
- Visit and connect with someone through shared stories, hobbies, or simple conversation.
- Offer emotional support to patients, families, and carers.
- Help signpost helpful local services and resources.
You’d be a great fit if you:
- Are patient, friendly, and non-judgmental.
- Can commit to 3 hours per week.
- Are comfortable using email and completing short reports.
What You’ll Gain:
- A real sense of purpose and connection.
- Full training, support, and a welcoming volunteer community.
- Recognition for your time and reimbursement of expenses.
Whether you’re looking to give back, build experience, or just connect with others in a more meaningful way - this is an opportunity to do something truly rewarding.
Ready to Find Out More?
Fill out our application form and we'll guide you through the next steps
The client requests no contact from agencies or media sales.
Balance Support CIO is a specialist provider of learning disabilities services across SW London. We are seeking new trustees to support the charity's widening strategic partnerships and business growth.
What will you be doing?
Reshaping our Board
Balance has trustees with substantial experience across a range of disciplines from housing law to management consultancy and information technology. This experience and knowledge have been critical in supporting the charity's executive leadership restructure operations and qaulity assurance standandards.
As a result they have steered the charitys growth and development increasing turnover from £2.3 Million in 2022 to £4.2 Million in 2024. With additional new work likely in 2025, the board see's strengthening it's knowledge and specialisms as critical in leading this new phase of our development.
Who we are looking for
We are looking for new trustees who have a commitment to driving high quality and empowering social care services. You will recognise the importance of your role in being both a critical friend to the executive leadership as well as an expert in your given field.
Following some recent resignations the board is looking for trustees who can bring backgrounds:
- finance - insight, support and guidance to help develop a sustainable and financially resilient charity
- marketing - knowledge of and ability to support the charity's approach to marketing its services to new customers, commissioners and other business partners
- human resources - a background in HR that provides guidance and support to board in ensuring our personnel governance aligns with our legal obligations
Previous experience as a trustee is not necessary as we will offer training and support where there may be gaps in knowledge. However we are particularly keen to hear from candidates who may be from a black and minority ethnic background, women and people living with a disability.
Where you live
We are a charity based in Kingston with operations across a number of boroughs in SW and Central London. Whilst insight and knowledge of SW london may be an advantage, our flexible approach to attending board meetings in person or online offers wider opportunities for participation from beyond the charity's base.
What are we looking for?
We are looking for trustees with the following experience and skills:
Financial
- Strong commercial background in a senior finance role.
- Knowledge of (or willingness to get to grips with) charity SORP and any impending changes.
- Strong ability to communicate financial information to members of the Board and other stakeholders.
- Knowledge and experience of fundraising governance and good finance practice.
Marketing and Communications
- Knowledge and experience in a marketing and/or communications role
- Can provide industry knowledge and adivce on marketing and communications to grow brand and public awareness.
- Understand the role of strategic planning in relation commuications and market development.
Human Resources
- Experience and knowledge of HR management at a senior level
- Able to provide insight and strategic direction on our governance obligations in relation managing our workforce and supporting their development.
General
- Skilled in analysis, evaluation, and sound judgement
- Understanding and acceptance of the legal duties and responsibilities of being a trustee, or a willingness to undertake training at their appointment.
- A collaborative and team-oriented approach to problem solving and to management.
- The Board meets at least 6 times a year and each trustee is expected to attend all board meetings (even if remotely) to contribute to discussions and decisions and occasional attendance at other community events, service visits and away days.
The difference you will make
As a new member of our board you will be joining at an exciting time for the charity. We are increasingly recognised as a quality provider of services to people with a range of specialist and complex needs.
The roles we are looking to fill on the board will provide expertise and insight key to our growing portfolio. You will support our growing level of privately sources income, the charity's social enterprise arm and the charity's push to grow its brand for generally.
Your commitment to transforming the lives of people with learning disabilities and/or enduring mental health support needs will also inform your application. As a trustee you will instrinsically align with our 6 values:
- Idependence
- Empowerment
- Staff Recognition
- Professionalism
- Sustainability
- Partnership
And be able to mobilise you knowledge in maximising the boards ability to lead our development in relation to them.
Before you apply
Trustee applicants will be invited for an informal discussion with the CEO prior to a more formal discussion with a selection of trustees. This will enable any candidate to find out a little more about the charity, to discuss dates when they can meet with trustee's and ensure they have space to ask any questions necessary to inform their decision making.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What are Serving Community Teams?
Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel their families in the UK and overseas.
A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base, to provide emotional, practical and financial support to the serving community. Our volunteer Administration Coordinators are an integral part of the team supporting the volunteers to host meetings, events and support beneficiaries in their local community.
Why we want you
There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA has Serving Community Teams which offer financial, practical, and emotional support to serving personnel and their families. Each team consists of a group of dedicated volunteers who make this possible. That’s where your skills come in. Could you spare some time to provide excellent administration support to the team of volunteers on a regular basis? The Administration Coordinator keeps things running smoothly behind the scenes. This is a key role involving organising and recording team meetings, supporting with general planning, and helping with events administration.
What you will be doing
- Providing administrative support for Serving Community Team meetings - at least four per year, held either in person or online. This includes sending invites and recording minutes.
- Working with the Chair and wider volunteer team to create an annual plan of activity based on local need.
- Supporting members of the team with general administration tasks. For example, helping with fundraising events, local engagement and publicity events.
- Responding to general enquiries to the SCT where needed.
The skills you need
- Friendly and approachable with good written and communication skills.
- Empathy regarding the needs and challenges of the serving community.
- Good IT and administration skills.
- Respectful and non-judgemental approach.
- Understanding the importance of confidentiality and boundaries.
- A willingness to adhere to all relevant organisational policies and procedures.
- We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA is committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
What's in it for you
- Use your skills, knowledge and life experience to benefit others.
- Give back to the Armed Forces community.
- Become part of the SSAFA community and build networks across the serving community and local area.
- Gain experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
Requirements
Volunteers need to be a minimum of 18 years old.
Time commitment
Depending on the needs of the team, this role would suit someone who would like to volunteer a couple of hours a week. There will be times when attendance is required for a team meeting which may be in person or virtually.
Support
Full training is provided for this role, with some e-learning modules online and a live Teams webinar. You will also be supported by your SCT chair and Serving Community Support Team.
SSAFA Values
For SSAFA, our values of; commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them.
After making an application
Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

If you are passionate about improving the environment and helping create spaces for community engagement, this role would be perfect for you! Come join us at CPRE London - a charity that fights to protect London's green spaces.
Part time/flexible opportunity at CPRE London who are seeking a volunteer with a passion for the environment, good organisational and administrative skills to join our Hedgerow Heroes project.
You’ll make a real difference and be a central part of a friendly and passionate team in a charity that makes a difference.
Job Description - What you will be doing
Our Hedgerow Heroes project is an ongoing project focused on planting and restoring hedgerows in green spaces across London. The goal of the project is to help reinforce and enhance London’s green belt, and use hedgerows and related engagement activities to help people in greenspace-deprived areas - which also have indicators of social deprivation, mental health issues and poor air quality - to connect with nature. All activities will be designed to be inclusive, allowing a wide range of people the opportunity to engage in hands-on conservation work and gain appreciation of the natural world in their local area. In summary: help us to introduce, restore and maintain hedgerows in London’s green belt, in cooperation with Friends-of groups and community-level volunteers.
The role of the Hedgerow Heroes Coordinator will be to:
- Help research new project opportunities (planting sites, partners etc)
- Work in a friendly team to help co-ordinate the planting / restoration of hedgerows all over London
- Administration and organisation of people and teams to meet planting session requirements
- Work alongside more experienced volunteers to learn project management skills to help you in your future career
- As you continue to volunteer with CPRE you're free to find the perfect role that suits your needs - we have lots of volunteer work available in fundraising, campaigning, and project management.
The project will be run in partnership with London’s Friends of Greenspace Network – which supports community groups aiming to enhance their local green-spaces, and with whom CPRE have a strong and continuous relationship providing them with regular newsletters; corporate volunteering opportunities; events; and by facilitating capacity building and directly providing bespoke support and advice.
For more information on the project you'd be working on, please check out CPRE London's website under What we care about. This will be the third year of the project and we've seen successful planting around London!
Benefits for you:
- Use your skills to help our charity and make a positive difference to London’s green spaces
- Meet like-minded people and enjoy being part of a team
- Enhance your CV by developing new skills and gaining valuable experience
- We will support you in your role and provide you with relevant training
- We can give you a reference for your future work or volunteering
- Get involved with social events and workshops on a local and national level, including the annual CPRE conference
- The opportunity to attend a volunteer induction run by CPRE’s national office
- We provide out-of-pocket travel expense
What are we looking for?
Are you passionate about hedgerows and community engagement? Can you help us introduce, restore and maintain hedgerows in London’s green belt, in cooperation with Friends-of groups and community-level volunteers?
Time requirement: It is anticipated that this role would require 2 - 3 days per week, hybrid working, some onsite. However, this is flexible and can be discussed at interview.
The skills you need - our ideal volunteer will demonstrate the following skills and experience:
- Attention to detail and determination
- Skilled communicator who can demonstrate a passion for connecting people and the environment and inspiring communities to take local action.
- Conservation work or hedgerow planting and management would be an advantage
- Competent IT skills and organisation/admin experience
- A flexible and ‘can-do’ attitude
- An ability to work both as part of a team and independently with minimum supervision
- An interest in environmental issues and enthusiasm for helping further CPRE London’s work
Please download Role Description details for some further information
Deadline: 21st July
Scheduled Interview date: Tuesday 29th July (online or in person)
Start Date: Early September
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.
What is a Branch Fundraiser?
As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.
Why do we need you?
SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.
When would you be needed and where would you be based?
This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.
What would you be doing?
Examples of tasks would include:
- Being part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
- Acting as a marshal at a public event e.g. handing out water to runners, supervising parking etc.
- Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
- Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
- Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge and life experience to benefit others
- Give tangible and practical support to your local branch by raising funds used directly to support clients
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What about training and support?
- Fundraising workshops
- Training modules to complete at home, so you are up to date on how to keep clients, their families and personal information safe
- Access to a range of e-learning courses, fundraising guidance and marketing materials
- Local Fundraising Coordinator
- Fundraising Manager (per region)
- Access to the Fundraising and Marketing teams based at our central office
- Reimbursement of out-of-pocket expenses
What are we looking for?
- Friendly and approachable people
- Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face
- Reliable attitude, staying connected the Fundraising Coordinator about your availability
- Ability to maintain confidentiality and keep information safely
- Access to public transport or a car to get to events
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 16
Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.