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Actively Interviewing
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Do you love helping people and helping a great charity at the same time? Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person? Do you have strong computer skills and a keen attention to detail?
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude. Sound computer skills are also essential for success. Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity.
To be successful in this role you will:
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Have previous experience in a customer services/administrative role
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Be friendly, compassionate and self-motivated
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Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity
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Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player.
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Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.
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Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales
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Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times
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To ensure timely and efficient thanking of our supporters
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Possess a full driving license
Please see the job pack attached for further information on the role.
What we offer:
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Flexible working and the opportunity to WFH one day per week to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Access to an Employee Assistance programme which offers
both virtual and in-person support, 24/7 access to a GP
surgery web app, as well as lifestyle savings across online and
high street shops - Free flu jabs
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to training and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS).
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
Please use your cover letter to let us know why you would like the role and why you would like to join our wonderful team.
Registered Charity
51 - 100
Making A Difference
The client requests no contact from agencies or media sales.
Thank you!
About the opportunity
As a Financial Partnering, Planning and Analysis (FPPA) Assistant, you'll join our Finance & Assurance directorate in a developmental, rotational role. Through structured rotations across financial partnering, financial planning and financial analysis, you'll build a broad foundation of skills and experience that few early-career finance roles can offer.
Day to day, you'll support the delivery of financial reports, forecasts and insight, working alongside Finance Business Partners and analysts. You'll help colleagues across the organisation make sense of financial information, turning numbers into clear, actionable stories that support confident decision-making.
This is an entry-level role designed for recent graduates, those with early career experience, and career changers. We're looking for people who are ambitious to grow. The expectation is that successful candidates will undertake relevant training and professional qualifications (such as AAT, CIMA or ACCA), with protected study time, and progress within the finance function over time.
We're looking for someone who exemplifies our values: Determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and demonstrates true Compassion.
About you
You enjoy working with data, solving problems and picking up new skills. You're organised, proactive and just as comfortable working independently as you are collaborating with others. Most importantly, you're motivated to build a career in finance and genuinely curious about how financial insight drives better decisions and outcomes.
You'll have
- 3 x A Levels or equivalent (a degree, apprenticeship or equivalent experience would be advantageous).
- A strong interest in developing a career in finance.
- Good written and verbal communication skills, with the ability to explain information clearly to different audiences.
- Effective organisational skills and attention to detail.
- Confidence working with data, numbers or spreadsheets.
- A proactive mindset and willingness to learn new systems, tools and processes.
- The ability to work collaboratively with colleagues across teams.
Desirable:
- Level 2 AAT qualification (or equivalent).
- Some work experience in a finance function.
What you'll focus on
- Supporting the preparation of financial reports, forecasts and analysis for directorates and teams.
- Assisting with budgeting and forecasting cycles, including data collection and validation.
- Analysing financial data to identify trends, insights and areas for improvement.
- Supporting financial modelling and scenario analysis to inform decision-making.
- Translating financial information into clear, accessible formats for non-finance colleagues.
- Maintaining accurate financial records, files and documentation.
- Contributing to clear, engaging finance communications, including guidance, templates and internal materials.
- Contributing to improvements in financial processes and ways of working.
Important Dates
- Advert closes: Sunday 5th April
- Task issued to shortlisted candidates: Wednesday 16th April
- Interview invitations issued by: Wednesday 23rd April
- Interviews take place: Week commencing 27th April
Please note that this post be subject to a satisfactory Basic Criminal Records Check, from either the Disclosure and Barring Service (England & Wales), Disclosure Scotland Check (Scotland) or AccessNI (Northern Ireland). If you require further information regarding Criminal Records Check, then please contact: [email protected].
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.