Volunteer officer jobs in Lambeth, greater london

First Give

First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.

Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.

The Route to a Million Campaign

This is an exciting time for First Give, as we seek to expand and diversify our fundraising streams into Corporate and HNWI. To support this, we are launching the Route to A Million campaign in March, aiming to raise an additional £1.5 million over the next 3 years on top of our forecast income. The campaign is supported by a newly recruited campaign board, and the new Head of Philanthropy and Partnerships will spearhead the work required to achieve this target.

Head of Philanthropy and Partnerships

We are seeking a dynamic, strategic and entrepreneurial Head of Philanthropy and Partnerships to supercharge First Give’s next phase of income growth. This is a pivotal role at the heart of our mission, offering the opportunity to shape and deliver a multi‑year fundraising strategy that fuels real, measurable impact for young people and society as a whole. First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, brings new ideas to the table and is comfortable leading a brand-new team.

As the senior leader for all income streams, you will own and drive our major donor programme; unlock new philanthropic partnerships; and build a talented team across other income streams to achieve ambitious goals. Working closely with the Director and our emerging Campaign Board, you will play critical role in growing our £1m+ annual income, deepening donor engagement and building the culture, systems and relationships that will propel First Give into its next phase of expansion.

This is an exciting opportunity for an exceptional fundraiser who thrives in a values‑driven, high‑ambition environment and wants to make a lasting contribution to a fast‑growing education charity.

Contract: Full time (35 hours per week), Permanent

Salary: £60K (+£2K London weighting if applicable)

Location: This is a hybrid contract. The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events as required. The remainder of the week can typically be worked remotely, with flexibility as required.

The students we work with come from a diverse range of backgrounds, and so do we.  We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

Job Title: Senior Philanthropy and Partnerships Manager 

Contract: Two-year fixed-term contract 

Hours per week: 35 hours per week 

Location: Hybrid - 1-2 days a week in London and the rest home-based. 

Salary: £45,0000 FTE 

Closing date: Sunday 15th February 2026 (midnight) 

Interview date: Thursday 26th February 2026 

We’re looking for a Senior Philanthropy & Partnerships Manager to accelerate our corporate and individual major gifts programme. Taking a thoughtful, supporter-first approach, you’ll secure six-figure gifts that drive real change for people as they become parents across the UK. 

You’ll join us at an exciting moment, as the charity enters its 70th Anniversary year. Working closely with our Chair of Trustees, Chief Executive and Head of Fundraising & Partnerships, you’ll help unlock new networks and opportunities. You’ll be the key link between internal and external conversations — taking ideas from first spark, through a brilliant ask, and into smooth delivery — while also helping us build the infrastructure that makes high-value fundraising work at scale (KPIs, reporting and supporter management). 

With a strong track record in major gifts and/or partnerships, you’ll be a proactive self-starter who enjoys a growth environment, brings confidence and warmth to relationship building, and is motivated by values-led giving and real impact. 

Our Benefits – What we offer you 

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays) 

• Pension matched up to 5% 

• Flexible working options to suite your lifestyle

• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more 

• Cycle to work scheme to support sustainable commuting 

• Life Assurance for peace of mind 

• Free eye test for all staff, with further discounts 

• Blue Light discount card 

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.Ready to make a difference? Apply now and be part of something truly special. 

To apply visit our NCT Website and complete the application process. 

Are you passionate about using data to drive meaningful change? Do you thrive on accuracy, insight, and collaboration? Do you have Generalist HR experience?

Join our People Experience team and help our organisation make informed decisions using high quality, impactful data.

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As the People Data & Insights Analyst, you will champion data accuracy, reliability, and insight across the People Experience (HR) team and wider organisation. You’ll lead the production, distribution, and analysis of high-quality People Management Information (MI), ensuring compliance with data protection laws and enabling data-driven decision-making. You’ll also provide generalist HR support when needed.

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Contract terms:

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• £34,000 - £37,000 per annum with Benefits

• Permanent

• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.

• Linked to our Ewell (Surrey) office

• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month

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​What you'll do:

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Data & Insights

• Produce and analyse people data reports

• Maintain and improve reporting tools and MI

• Use people data to support forecasting and strategic planning

• Enable data self-service for managers

• Work collaboratively to optimise systems with providers and stakeholders

• Lead system procurement and implementation

• Ensure data accuracy, integrity, and compliance

• Drive system improvements and efficiencies

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Generalist HR (People Experience) Support

• Provide generalist HR support (e.g. covering annual leave, supporting Employee Relations casework)

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What you’ll bring:

• Knowledge and experience of People Information systems
• Experience of working with people/HRIS data
• Proven experience in manipulating people data to inform decision making
• Ability to identify trends and patterns in people data
• Strong stakeholder communication skills
• Advanced Excel and Powerpoint skills
• Experience with SQL, Power BI, People HR (desirable)
• Knowledge of current employment legislation

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For full Job Description and Person Specification click here

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer two application questions and to upload your CV and a short cover letter. 

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close: ​5pm on Friday 27th February 2026

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Interviews: Weeks commencing 9th and 16th March 2026. Please note the interviews will be in person at our office in Ewell (Surrey). The interview will consist of a data presentation exercise and competency based questions.

This is an exciting opportunity for someone with excellent strategic, analytical and leadership skills to join Impetus as an Investment Director and support us in our mission to transform the lives of young people.

The Investment Director (ID) is a key member of the Investment Team, playing a leading role in identifying, assessing, and supporting portfolio partner charities and other non-profit organisations to deepen their impact and scale their outcomes. This role works closely with other Investment Directors and Investment Managers to deliver external facing support to portfolio partners as well as internal projects to support the development of the investment model and portfolio strategy.

Investment Directors use strategic thinking, analytical rigour, and senior relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.

About the Investment Team

The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.

The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.  

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.

The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.

The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives.  We care deeply for our colleagues, our portfolio partners and the young people we serve.

About this role

We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities we serve, the team itself and the whole of Impetus.  

Key responsibilities

Finding high potential charities and non-profit partners for our portfolio

• Identifying potential charitable organisations for investment 
• Leading in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential; 
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support;
• Developing and presenting high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners

• Managing relationships with partner Chairs and CEOs 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase 
• Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee
• Escalating key risks on performance, leadership and safeguarding 
• Conducting annual partnership review with Sector Leads and partner CEOs
• Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements. 

Supporting portfolio partners 

• Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to:
  • clarify theory of change,
  • define long term ambition,
  • develop growth strategy
  • achieve a step change in the delivery and performance management of outcomes,
  • strengthen leadership (individual and collective) and governance capabilities,
  • develop path to scale,
  • build financial resilience;
• Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression;
• Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work;
• Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale;
• Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature;
• Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery;
• Contributing to internal priorities and working groups (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion)
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums
• Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events.
• Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives.

Person specification

Essential

• A commitment to Impetus’ mission.
• Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner.
• A talent for strategic thinking around complex issues.
• Strong financial acumen and analytical skills.
• Understanding of impact measurement and evaluation fundamentals.
• Tenacity and initiative.
• Ability to flex personal style to needs of charity and leadership.
• Growth mind-set to seek out and act on feedback.
• Proven ability to work independently, and to exercise good judgment.
• Strong planning and time management skills.
• Interest in partnering closely with charities that are doing what it takes to get better.
• A commitment to equity, diversity and inclusion.

If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.

Desirable

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
• Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work.
• Knowledge and expertise in UK education or youth employability sectors.
• Board experience in private, public or third sector.
• Understanding of or experience with commissioning impact evaluations.

Head of Health Information and Education

We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.  

We currently have around 95 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer. 

Job summary for Head of Health Information and Education

The Head of Health Information and Education is a key role at Bowel Cancer UK, leading the delivery of our health information and health professional education. We currently provide high quality support, but we know we need to do even more, reach more people and have an even greater impact.

The Head of Health Information and Education will, alongside our Clinical Lead, lead the development and delivery of our services in this area. This is a pivotal role with key areas of focus:

• Drive innovation in health information.
• Drive innovation in the content and delivery of health professional education.
• Expand our reach and accessibility to ensure no one faces bowel cancer alone.
• Build strong partnerships with stakeholders.
• Champion technology and digital solutions to enhance service delivery.

You’ll work closely with the Director and the Services Leadership team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.
 

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Position: MS Dynamics CRM Systems Administrator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional and Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,403 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society has made a huge investment in technology to implement a new CRM system to enable us to improve in use of our data and to streamline contact with the MS Community, including Services, Fundraising and directed communications. This is the Organisation’s key, central system.

90% of all funding for the charity is processed through the CRM system including Gift Aid, regular giving and special events, Direct Debits. This role is critical and responsible for the end-to-end processes working and, therefore, the income being processed and collected in a timely fashion.

The role will be part of a CRM team responsible for managing and supporting functionality and data integrity within the CRM system. The role is also responsible for managing key internal and external relationships at all levels.

The role is also responsible for delivering the 1st, 2nd line support of the CRM system as well as building import templates, workflows and that data within is clean, accessible and available.

The successful candidate is expected to be an expert in their field.

Closing date for applications: 9:00am on Friday 20th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We are recruiting a Head of Income and Engagement to provide strategic leadership and vision for two critical functions—Fundraising and Marketing & Communications—bringing them together into a unified, high-performing team. This role focuses on shaping strategy, building external relationships, and driving organisational growth through income generation and brand engagement, rather than day-to-day operational management.

You will set the direction for attracting significant funding, particularly through corporate partnerships, while strengthening what PAPYRUS already does well:

• Securing grants and trusts funding
• Harnessing the passion of our large, committed supporter base - including bereaved families and others who raise voluntary income for us

In a challenging financial climate, you will lead efforts to grow these income streams and maintain a strong, values-driven presence across press, social media, and broadcast channels. The role requires influence, innovation, and the ability to inspire all managers and staff, as well as external stakeholders.

Please visit the careers site for the full job description and person specification for the role.

Salary: £58,523 per annum (Scale SCP 46) progressing by increments to £62,852 per annum (Scale SCP 49)

Hours: 36 hours per week Location: Remote with regular travel across the UK

Contract: Permanent 

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: midnight on 22nd February 2026

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment, and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Salary: £35,000 – £39,000
Contract: 18?month contract
Location: Flexible (home/office/hybrid) – must be available on Marathon weekend (26 April 2026 & 25 April 2027)
Closing date: Monday 9^th February
Benefits: 25 days annual leave bank holidays wellbeing days, pension, flexible benefits, healthcare cash plan, discounts, training & development

We are delighted to be working with the National Autistic Society to recruit a London Marathon Event Manager, a pivotal role leading their biggest and most high?profile fundraising event of the year. This is an incredible opportunity to take ownership of the full 2027 London Marathon campaign—a landmark year with record participation and income expected. If you thrive in fast?paced mass?participation events, love exceptional supporter experience and want to deliver one of the UK’s most iconic charity events, this role offers huge impact, variety and visibility.

As the London Marathon Event Manager, you’ll develop and deliver the full fundraising strategy, manage supporter journeys end?to?end, lead a small team of Event Officers, drive partnerships and logistics, and work cross?functionally with key teams including Marketing, Supporter Care, Corporate Partnerships and Data Services. You will also be the main liaison with London Marathon Events, ensuring seamless partnership working and a standout charity presence throughout the campaign.

To be successful as the London Marathon Event Manager, you will need:

• Experience of working on the London Marathon in a charity setting, with strong budget management and KPI delivery
• Experience and passion for motivating and managing staff, setting clear objectives and supporting development
• Ability to plan and deliver complex event logistics, including risk assessments and volunteer management

If you would like to discuss this role with us please contact us and quote the reference 2839EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

 

The Young Roots Casework Service aims to improve the life chances of young refugees and asylum seekers and to support them to reach their potential by accessing their rights and entitlements. 

This is an opportunity for an experienced manager to head up the organisation's Casework team. It will be a chance to provide advice and guidance, safeguarding oversight, line management and supervise other Caseworkers across the organisation. 

The role will support the oversight and delivery of our weekly Advice and Support Hub in both Brent and Croydon (Wednesday 5pm-8m and Thursday 4.30pm-8pm).The role will suit a dynamic, supportive, and enthusiastic manager with a deep understanding of the challenges young refugees and asylum seekers face in London.   

Hybrid working with minimum 40% in-person attendance at one of our London offices (2 days per week for full-time staff, pro rata for part-time), with occasional travel to our other offices. To be agreed with line manager - 1 x Evening per week at an activity on either a Wednesday or Thursday (day to be confirmed, so availability for either scenario is required). Occasional on call evening safeguarding cover may be required.

Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.

We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.

About the role

This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.

You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.

Key responsibilities

• Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact

• Provide accurate information on issues affecting older people including benefits, housing, care, health and local services

• Carry out structured triage to identify needs, priorities and risks

• Manage expectations clearly and sensitively

• Identify safeguarding concerns and follow organisational procedures

• Make timely referrals to internal services and external partners

• Maintain clear professional boundaries while offering a warm, person-centred response

• Record all contacts accurately and promptly on the organisation’s CRM system

• Maintain clear, concise and professional case notes

• Ensure confidentiality, consent and data protection requirements are met

• Work closely with advisers, service coordinators and partner agencies

• Take part in team meetings, supervision and training

• Keep knowledge up to date on welfare benefits, services and local provision

• Promote Age UK Bromley & Greenwich services positively and professionally

About you

Essential

• Experience in frontline information, advice, triage or high-volume customer contact work

• Confidence handling calls from people who may be distressed, anxious or frustrated

• Strong listening and questioning skills

• Ability to assess urgency and risk and take appropriate action

• Clear verbal and written communication skills

• Experience using a CRM or case management system

• Good general IT skills including email and Microsoft applications

• Understanding of confidentiality, safeguarding and professional boundaries

• Awareness of issues affecting older people and carers

• Commitment to equality, diversity and inclusion

• Empathy, patience and a non-judgemental approach

Desirable

• Experience in the voluntary sector or health and social care

• Knowledge of welfare benefits, housing or adult social care

• Experience of face-to-face advice or reception-based work

• Knowledge of local services in Bromley or Greenwich

What we offer

• 27 days annual leave plus bank holidays (pro rata), including two days over Christmas

• Pension scheme with 5% employee and 3% employer contributions

• Employee Assistance Programme offering 24/7 support

• Supportive team environment with training and development opportunities

If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.

To enable Operation Smile’s global surgical activities, OSUK’s Partnerships Team works to maximise high-potential income channels such as corporate partnerships, major donors, community fundraisers and trusts and foundations.

We have created an exciting new position in our team for an ambitious and confident relationship fundraiser. Working as part of the Partnership Team, the Philanthropy Manager position will secure critical income from new and existing major donors through compelling, donor-centred approaches and excellent stewardship.

The position will build on existing relationships with individuals who make significant personal donations, aiming to grow their contributions, as well as making approaches to new prospects, working closely with the Director of Partnerships.

Main Duties & Responsibilities

Philanthropy Development

• Ensure achievement of annual income target for philanthropy
• Develop and implement plans for a structured philanthropy programme, for both new and existing donors, aligning their giving with our strategic priorities
• Take primary responsibility for managing the current small pool of major donors, to grow and sustain their giving – strategic development of each relationship will be essential
• Develop and maintain a pipeline of new major donor prospects, creating propositions/proposals and making approaches, working with the Director of Partnerships
• Seek peer-to-peer introductions to new prospects, from existing donors, board members and other contacts
• Ensure accurate and timely reporting to donors and internal stakeholders
• Work with the Communications team to generate media presence and content to attract philanthropic interest from new prospects
• Represent Operation Smile UK in global philanthropy discussions, applying any global strategies to develop successful fundraising plans for the UK
• Lead on development and management of any philanthropy cultivation events

Additional Responsibilities

• Create and maintain annual philanthropy budget and business plan, including activities from current supporters and forecasting new business income

Additional Information

• 2 years’ experience in a philanthropy or business development role
• We promote flexible and hybrid working, with 2 days per week in our London office in Battersea (nearest stations Clapham Junction and Wandsworth Town). There will also be some UK travel for meetings, conferences and events.
• Some overseas travel required to visit projects and partner countries, a highlight of the role!

First-round interviews are set for the week of 2nd March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

High Value Relationships Lead

Are you a senior fundraiser who thrives on building deep, meaningful relationships, understanding what motivates people, earning trust, and working collaboratively to make real change? Do you want your work to help create a world where people with a learning disability are valued equally, heard, and included in every part of society? If so, we want to hear from you.

At Mencap, we’re proud of the long-term partnerships we’ve built with organisations like Sport England, British Gas Energy Trust, and Pears. These are thoughtful, values-led relationships that have already delivered significant impact, and we know there’s even more potential to unlock. 

This is an exciting moment to join us. Our new strategy, Mencap 2030, sets out a bold vision for the organisation, and high-value fundraising is central to making it real. We’re investing in our fundraising capability, with an engaged and supportive Executive team, and an active CEO and Board who understand the power of transformational partnerships and are committed to backing this work. 

We’re looking for a High Value Relationship Lead, a strategic, relationship-driven fundraiser who can take our high-value fundraising to the next level – securing multi-year, transformational support and deepening engagement across major donors, trusts and foundations, and statutory funders. You’ll lead a talented, committed team, shape our high-value approach, and build strong, credible pipelines that turn ambition into real, lasting impact. Equally importantly, you’ll ensure our fundraising feels authentic, keeping people with a learning disability at the heart of every conversation, proposal, and partnership. 

This is a full-time (37.5 hours/week), permanent role with flexibility on location.

If you are passionate about transforming lives through the power of high‑value partnerships, we encourage you to apply now with an updated CV. Applications close on 1st of March with interviews to be held shortly afterward.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

·Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

We’re looking for an ambitious and creative Business Development Manager to help Honeypot transform the lives of young carers. This is a unique opportunity to grow sustainable income while making a real, visible impact. You’ll build inspiring partnerships with corporate businesses, spotting new opportunities and turning bold ideas into meaningful support for our charity. Working closely with a passionate fundraising team, you’ll research pipelines, open new doors, and champion our mission wherever you go.

If you’re an experienced fundraisier  (3 years or more in a charitable organisation), have business development experience, and be a natural relationship-builder who’s motivated by cause and purpose as much as performance, we’d love to hear from you.

·

Marketing Manager, Supporter Retention

Contract: Permanent | Full Time, 35 hours per week

Location: London UK

UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person

Salary: £44,168 - £46,493 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.

About the role

As our Marketing Manager – Supporter Retention, you will lead the development and delivery of the supporter experience, stewardship, and loyalty activity within the retention and engagement programme. Ensuring a consistently high-quality Supporter Experience. This role is responsible for strengthening the emotional connection to WaterAid’s mission and maximising Brand Loyalty and Love by driving the development and optimisation of all supporter journeys and stewardship communications.

In this role, you will:

• Supporter Experience Ownership: Act as the champion for the quality of the Supporter Experience, leading the coordination and optimisation of all automated, multi-channel supporter journeys (excluding direct appeals).
• Key Channel Delivery: Own the content planning, production, and delivery for core stewardship channels, including the Supporter Magazine, Welcome Journeys, and Feedback Communications.
• Email Programme Management: Own the day-to-day coordination of the email marketing schedule across all stewardship and engagement communications, ensuring effective sequencing and segmentation.
• Programme Cohesion: Work with the Senior Manager and Income Appeals Manager to ensure cohesion and alignment across all retention programmes, safeguarding a seamless supporter experience.
• Financial Contribution: Manage the assigned expenditure budget for the retention programme and contribute actively to annual planning and quarterly reforecasting to maximise retention benefits.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

• Retention & Stewardship Expertise: Deep expertise in developing, optimising, and coordinating complex, multi-channel supporter loyalty programmes and automated journeys.

• Content & Experience Focus: Proven experience in improving the quality of the Supporter Experience and managing high-quality, long-form content production (e.g., supporter magazine) to foster loyalty.

• Operational & Technical Skills: Strong project management skills, experience in matrix management, and proficiency in working with CRM systems and email marketing platforms.

• Data-Driven Mindset: Experience in using testing, segmentation, and data analysis to drive optimisation and provide clear rationale for strategic decisions.

Although not essential, we’d prefer you to have:

• Product Development: Experience in New Product Development (NPD) for fundraising or loyalty programmes (e.g. legacy or emergency funds).
• Professional Qualification: CIM/IDM Qualification or equivalent professional qualification.
• Non-Profit Experience: Prior experience working in the Non-Profit or International Development

Closing date: Applications close 12:00 PM UK time on 23rd February 2026. Interviews are expected to take place week commencing 2nd March 2026.

How to apply: Click Apply to upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!