Volunteering management jobs
Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS spinal injury centres. We are seeking two creative, dynamic people with warm and welcoming personalities for the roles of Patient Support Coordinator, one for each of the following locations:
- Horatio's Garden Midlands, The Midland Centre for Spinal Injuries
- Horatio’s Garden Scotland, Queen Elizabeth University Hospital
You will be responsible for organising and running a range of social and creative activities for people with spinal injuries and their families and friends to enjoy during the week and at weekends, creating an uplifting, friendly atmosphere in Horatio’s Garden and garden room.
Currently the programme includes crafts, quizzes, glass fusing workshops, felting, printing, talks, painting, ceramic workshops, seasonal celebrations with lunches, baking, live music performances and social afternoons.
You will need to be a highly organised person who is confident working independently in the garden and via Teams with the Events Programme Manager, Evie Redwood. The role is part-time, 10.5 hours a week, consisting of one weekend afternoon (approx. 4 hours), a weekday afternoon workshop (approx. 3.5 hours) and 3 hours of admin time a week. You will need to be flexible with your availability, working when patients are available – this can vary.
This is a fantastic opportunity for a self-driven, proactive individual who is efficient, well-organised and has an outgoing personality. You will need to be adaptable and happy working with a wide range of stakeholders including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.
Key responsibilities for the role of Patient Support Coordinator include:
· Creating a relaxed and welcoming atmosphere, encouraging people with spinal injuries and their families to engage in the Events Programme that is organised in the garden.
· Asking patients what activities they would like to do.
· Working virtually with the Events Programme team to plan activities that reflect patients’ requests.
· Going into the wards to help patients to come out to the garden and garden room in hospital beds or wheelchairs. You will have training for this.
· Hosting creative workshops in the garden, ensuring all aspects run smoothly.
· Running arts and craft sessions yourself, organising social activities and writing quizzes so a creative flair is essential.
· Booking high-quality speakers, entertainers and freelance creative people to run sessions.
· Working alongside session facilitators to support them.
· Coordinating catering arrangements and serving food and drinks.
· Making posters and updating blackboards to promote activities, as well as advertising the sessions via word of mouth.
· Building relationships with NHS teams in the spinal unit.
· Handling the administrative side of the role, including risk assessments, ordering materials and budget-monitoring.
· Collecting feedback from patients, their visitors and NHS staff during and after the sessions.
Knowledge, Skills and Experience
Essential
- Outstanding interpersonal skills with experience of stakeholder engagement and networking.
- Experience of planning and event organising.
- Experience of workshop facilitation.
- Excellent creative and artistic skills, with the ability to deliver workshops.
- Confident working alone and with volunteers.
- Excellent communication skills, both written and verbal.
- Excellent time management skills.
- High level IT competency, specifically proficient with Microsoft Office 365 including Outlook, Word, Excel, PowerPoint.
Desirable
- An interest in the wellbeing benefits of gardens.
- Experience of working with the NHS or in a healthcare setting.
- To have creative and musical skills and contacts within the local community.
- Full clean driving licence, with access to a car.
Qualities
- Upbeat and outgoing personality with brilliant people skills.
- Professional and confident.
- Proactive, can-do attitude.
- Empathy, kindness and excellent communication skills.
- Calm under pressure and able to thrive in a busy role.
- Ability to prioritise and adapt the programme to suit the interests of changing patient groups.
- Self-motivated and capable of working with the minimum of direction but understanding the limits of your knowledge and able to seek advice when required.
- An eye for detail, making sure all aspects of the programme are organised and maintained to the highest quality.
The role is a fantastic opportunity for an enthusiastic all-rounder to be involved in a dynamic charity, helping to make a difference to people who have experienced spinal injuries.
As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity.
We are an equal opportunity employer and welcome applications from all sectors of society.
NOTE: An enhanced DBS/PVG check and reference checks will be conducted as part of the recruitment process.
Please apply via CharityJob or write a one-page covering letter, explaining why you would be suited to this role and send this along with a one-page CV to Victoria Holton
The client requests no contact from agencies or media sales.
Could you help people improve their health and well-being through gardening? Do you have experience of working in a community gardening or health and social care setting?
At Thrive, our Practitioners work with plants and people to improve an individual’s physical and psychological health, social interaction, skills and confidence.
We’re looking for a Specialist STH Practitioner to provide high quality and effective Social and Therapeutic Horticulture programmes for adults in our gardens in Battersea Park and outreach settings.
Working alongside volunteers, this role will support people with learning disabilities, autism, long term health conditions or disabilities. Delivering horticulture qualifications for client gardeners, such as tutor and assessor for the City & Guild Level 1 Practical Horticulture Skills.
Based at Thrive’s London Centre in Battersea Park. The role will involve some work undertaken off-site in London and occasional travel to the Thrive Centres in Reading and Birmingham.
Appointment to this post will be subject to references and a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack or e mail recruitment
Closing date for applications: Friday 19th September Interviews are anticipated to take place on w/c 22nd September
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Harrow Cove Service in Harrow.
Sounds great, what will I be doing?
In this role, the individual will support people experiencing mental health challenges by managing a caseload of clients who require early intervention or preventative support. They will deliver group activities and co-produced programmes, clearly communicating the service's aims and pathways to encourage active participation. The role involves empowering service users to engage with external professionals and community services, helping them work toward their goals. Working flexibly as part of a team, the individual will contribute to developing peer support networks and community-based activities, while also ensuring the safety, wellbeing, and confidentiality of all service users. Key responsibilities include maintaining accurate records, supporting service operations, ensuring timely referrals and reviews, and participating in regular supervision and development activities.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience supporting individuals with mental health and/or dual diagnosis issues, with a solid understanding of recovery approaches, safeguarding, and relevant legislation. They will be confident working independently and as part of a team, including supporting volunteers and peers, and will have strong communication skills for building partnerships with statutory and community services. The role requires experience in delivering group activities or events, managing risk, handling casework, and promoting the service externally. Strong organisational, IT, and written communication skills are essential, along with knowledge of local mental health services and recovery tools.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Sense at this exciting time and lead safeguarding across an organisation that puts people with complex disabilities at the heart of everything we do.
We’re looking for a strategic safeguarding leader to take on a pivotal role as our Head of Safeguarding, supporting both Sense and Sense International.
This is a unique opportunity to step into a high-impact leadership role just as we launch our new organisational strategy—and shape how safeguarding is not only embedded across our work but championed as a core value across every part of Sense.
About the Role
This is your chance to drive a culture of safety, accountability and learning across all parts of our organisation—from frontline services and education settings to our vibrant charity shops and international programmes.
As our Head of Safeguarding, you will:
- Lead the strategic direction of safeguarding at Sense
- Shape, implement and monitor policies that protect and empower the individuals we support
- Support and advise teams across our UK and international operations
- Embed person-led, trauma-informed, and inclusive safeguarding practices
- Be our subject matter expert and represent Sense across national boards, networks and sector events, as well as advising senior leaders and the Board to ensure governance excellence
- Keeping the voices and rights of people, we support at the centre of all decisions
- Leading on serious case reviews, reporting, and continuous improvement
What We’re Looking For
- A safeguarding expert with deep knowledge of social care and education legislation across the UK
- A strategic thinker who can influence at Board level while supporting our frontline staff
- An inspiring leader who thrives on collaboration, learning and challenge
- Someone with a demonstrable commitment to addressing diversity and inclusion in all elements of Safeguarding policy and practice, including the ‘Making Safeguarding Personal’ initiative
- Proven experience working in health & social care and/or the charity sector
Please review the full job description and person specification, attached to this advertisement.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy and Trusts Team Coordinator
Contract: Permanent, 35 hours per week, Full time
Salary: £27,697 - £29,063 per year with excellent benefits
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).
60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the Team
It’s an exciting time to join WaterAid’s Philanthropy and Trusts team which has been spotlighted for growth within the Fundraising Department. We’re a creative and ambitious team of highly skilled fundraisers, working with both existing and new donors to make WaterAid’s mission a reality.
About the Role
As our proactive and organised Philanthropy and Trusts Team Coordinator you will play a key role in ensuring the smooth running of our team’s day-to-day activities, including the management of our CRM system and working on special projects to support our strategy.
In this role, you’ll:
- Lead the team’s administrative support, helping us to keep running efficiently and effectively.
- Manage the income and expenditure monitoring processes, and play a significant role in the team's yearly business planning.
- Support the development of proposals and reports on WaterAid’s work
- Manage the Nimbus CRM database for the P&T Team to ensure data integrity and accuracy, including but not limited to administrative support for fundraisers, logging enquiries and income monitoring, team KPI tracking, Nimbus updates and developments, ensuring compliance with GDPR and other data protection regulations.
To be successful, you’ll need:
- Excellent organisation and time management skills
- A positive and can-do attitude
- Experience working collaboratively and building effective working relationships
- Experience of producing high quality communications for team members with ability to tailor for varied audiences;
- Demonstrable accuracy and attention to detail
- Ability to organise and maintain information storage systems
- Experience of streamlining processes for business efficiency
Closing date: Applications will close at 23:59 on 1st September 2025. Shortlisting and interviews may take place on a rolling basis, and the application process will close if a suitable candidate is found prior to the advertised closing date
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy.
Benefits
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave.
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





We are recruiting a Grants and Trusts Fundraiser to identify and maximise opportunities to raise unrestricted and restricted funds from grant making-making bodies and charitable trusts.
What you will do:
- Develop and nurture strong relationships with current and historic funders, cultivating relationships with new or prospective funders with the view to create fruitful long-term relationships.
- Generate new leads and drive the prospecting process through regular meetings and communication with existing and prospective funders.
- Ensure that all grants are administered correctly, including the recording and draw-down of funds is administered correctly.
- Write compelling cases for support in line with the organisational strategy.
To be successful in this role you will have:
- Understanding of grant-making charitable trust fundraising
- Understanding of statutory grants and bid-writing
- Understanding of fundraising principals and practice
- Confident and persuasive communicator with good attention to detail
- Ability to manage a varied and complex workload prioritising competing demands
- Strong analytical skills
- Competence in the use of IT tools including Word, Excel and PowerPoint
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (SCP 18) progressing by increments to £33,366 per annum (SCP 23)
Hours: 36 hours per week
Contract: Permanent
Location: Warrington but will accept applications from across the UK to work remotely and travel to Warrington as and when required.
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: Sunday 7th September 2025
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community & Events Coordinator
Part-Time – 20 hours/week
Salary – £27,000 per annum (FTE)
Location – Remote (with occasional meet-ups in Bath)
About Us
Millimetres 2 Mountains Foundation (M2M) is a charity dedicated to helping individuals rebuild their lives after experiencing physical or emotional trauma. Founded by former professional rugby player Ed Jackson and his wife, Lois, following Ed’s life-changing spinal injury, M2M uses the power of adventure, nature, and community to support people on their journey of recovery.
At the heart of the charity lies the M2M Development Programme - a bespoke, holistic support system tailored to each beneficiary’s unique recovery journey. Through one-to-one mentorship, a nurturing community, and the transformative power of the outdoors (culminating in life-changing mountain expeditions abroad), M2M empowers individuals to rediscover purpose, rebuild confidence, and move forward with lasting resilience. We take on eight new beneficiaries each year, supporting up to 24 individuals at any one time. Guided by our ‘inch-wide, mile-deep’ philosophy, we focus on depth of impact over scale, ensuring each person receives the tools, encouragement, and care needed to create life-long change. This includes access to grants for physiotherapy, psychotherapy, job retraining, and any other support essential to their growth. Everyone is met exactly where they are, with a personalised plan that reflects their goals, challenges, and potential.
In addition to our core programmes, M2M runs Together Outdoors - an initiative that harnesses the healing power of nature and connection through community-based mental health walks. Led by trained volunteers and Life Coaches, these walks offer safe, inclusive spaces for honest conversations, emotional support, and personal growth. Whether on a remote peak or a local path, M2M believes in the life-changing potential of movement, shared experience, and the great outdoors.
M2M is an inclusive, people first organisation. A core part of achieving our mission is that our workforce is diverse and reflective of the community that we serve. There will be no discrimination in our recruitment and selection processes, nor when considering pay and benefits.
The Role
We’re seeking an organised, enthusiastic Community & Events Coordinator to help us deliver our Together Outdoors community walks and events, as well as key moments within our M2M Development Programme for beneficiaries. This role will play a vital part in deepening relationships with our growing supporter base and expanding our impact. You’ll work closely with our Charity Manager, Co-Founder, volunteers, and external partners to bring meaningful experiences to life.
We’re looking for someone kind, compassionate, and passionate about the outdoors and the power it holds to support mental health. You’ll be a clear communicator and natural team player - proactive, organised, and creatively minded when it comes to solving problems. While experience in fundraising, events, customer service, or administration is welcome, what matters most is a positive, can-do attitude and a willingness to grow. This is a brilliant opportunity to start or develop a career in the charity sector, particularly in events or community engagement.
Key Responsibilities
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Plan and deliver M2M’s community and beneficiary events, managing logistics, communications, and on-the-day coordination (driving license required) and post-event evaluation.
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Oversee the M2M UK events calendar and support budget planning for each activity.
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Coordinate and support volunteers, especially those leading Together Outdoors walks across the UK.
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Liaise with external providers and partners for UK-based adventure experiences.
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Manage and maintain our CRM system to track sign-ups, engagement, and communications.
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Update website content with event listings, registration links, and community updates.
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Work closely with our social media lead to publicise events, event fundraising campaigns and boost visibility.
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Support the creation of new wellness and fundraising initiatives in collaboration with the wider team.
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Helping with fundraising campaign and event logistics, materials and administration to keep everything running smoothly.
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Contribute to our overall community engagement strategy and identify opportunities for growth and connection.
What We’re Looking For:
Skills & Experience
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Experience in events coordination or community fundraising (ideally within the third sector).
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Strong organisational and planning skills, with the ability to manage multiple projects.
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Excellent written and verbal communication.
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Experience using CRM systems and confident navigating digital tools.
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Comfortable updating website content (training provided).
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A collaborative attitude and ability to engage with people from all walks of life.
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Basic social media knowledge is desirable but not essential.
Personal Attributes
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Self-motivated, proactive, and flexible.
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A natural relationship-builder with a warm, supportive manner.
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Creative thinker with a passion for community-led initiatives.
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Adaptable and open to working in a small, evolving team.
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Are naturally organised with great time management skills.
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A genuine passion for making a difference in people’s lives.
What We Offer:
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A fun, purpose-driven working environment with a focus on impact.
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Flexible, remote working with regular team meet-ups in Bath.
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Access to exciting charity and industry events and the chance to join one of our abroad challenges.
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A meaningful platform to gain experience for a career in events/community engagement
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20 days holiday + bank holidays (pro rata).
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Pension and maternity scheme.
To Apply
If this role excites you but you’re unsure whether your experience ticks every box, we’d still love to hear from you. We’re looking for the right person to join our team - someone who aligns with our mission and values. While some aspects of the role are essential, we’re open to supporting the development of the right candidate. Don’t hesitate to apply - we can’t wait to hear from you!
Please send your CV and a short cover letter explaining why you'd be a great fit via the Charity Jobs application portal.
Please apply by the 12th of September at Midnight - Please note: Due to a high volume of interest, we may close applications earlier than the stated deadline. We encourage you to apply as soon as possible.
T&C’s.
The charity recognises the value that diversity adds to the work it does and the organisation. We welcome applications from all sections of the communities, and particularly encourage applications from people with lived experience of forced migration and/or those who grew up in the UK speaking English as an additional language – the organisation is committed to interview anyone from these backgrounds who fully meets all the Essential criteria outlined in the Person Specification You will need to undergo an enhanced DBS check if offered the role, as well as provide two references (at least 1 professional). To fulfil the role, you must have the right to work in the U.K. and have a valid driving license.
Please send your CV and cover letter explaining why you feel you'd be a great fit!
The client requests no contact from agencies or media sales.
Do you have a track record of producing top quality research and policy analysis? Do you have a detailed understanding of health policy and its political context? Are you motivated to help shape future work and play a key role leading research that will have significant impact at both a local and national level?
The Nuffield Trust is looking for someone capable of leading projects across a range of topics within health and care; someone who will be an energetic, inspiring presence in the team. You will have strong critical appraisal skills, with excellent written and verbal communication skills. You will have the ability to analyse policy documents, grey literature and official reports related to specific policy areas.
In this role, you will be responsible for a mix of short- and long-term projects, including in-house research and policy analysis and reactive work. You will be expected to develop and lead research projects, including leading funding bids, and you will work with a range of stakeholders, including funders and academic partners. You will have strong quantitative skills, and you may have qualitative research experience too. Expertise in workforce research is desirable but not essential.
We’d really like to meet you if you have:
- Experience of designing and leading mixed methods research
- Advanced quantitative research skills and excellent analytical and critical appraisal skills
- Detailed knowledge and understanding of health policy in the UK
- Excellent and versatile writing skills, and the ability communicate effectively to a range of audiences
- A track record of leading research and analysis aimed at influencing policy.
About us
The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care and health policy in the UK by providing evidence-based research and policy analysis and informing and generating debate.
We want to help achieve a high-quality health and social care system that improves the health and care of people in the UK.
We set out to do this by:
- Improving the evidence base that leads to better care by undertaking rigorous applied research and policy analysis.
- Using our independence to provide expert commentary, analysis and scrutiny of policy and practice.
- Bringing together policy-makers, practitioners and others to develop solutions to the challenges facing the health and social care system.
Benefits
The Trust offers a competitive benefits package including a defined contribution pension scheme (with 14% employer contribution), death in service insurance, and an Employee Assistance Programme. Eligible employees also have access to a number of other benefits including interest-free travel loans, a cycle to work scheme, and enhanced carers, maternity, paternity and parental leave and pay. We operate a hybrid working policy (minimum 40-50% in-office working) and flexible start/finish times around core hours of 10am to 3pm.
Annual leave is 28 days per year. This rises to 30 days per year on completion of 5 years’ service with the Trust. All Annual leave is calculated pro rata for part time positions.
The Trust also encourages personal development and training programmes for all employees.
How to apply
To apply for the role, please download a copy of the Candidate Brief and follow the instructions on pages 10/11.
When preparing your answers to the application questions, please bear the following in mind with respect to the use of AI. The Nuffield Trust values authenticity and wants to understand your unique experiences, perspective, and personality. We acknowledge that AI can be used to refine responses, but this should not replace your own critical thinking. It is your unique insights and experiences that will make your application stand out.
Equal opportunities
The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
The diversity monitoring questions in the application form are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your responses to the application questions.
Final points
Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UKVI website.
Strictly no agencies.
Evidence for better health care
The client requests no contact from agencies or media sales.
End Water Poverty Global Coordinator
Contract: 2 Years Fixed Term Contract, Full-time
Location: WaterAid is a global and equal opportunities employer. The role will be based in any Global South country where WaterAid has an office, subject to right-to-work eligibility in the respective countries. The role will be recruited by the WaterAid UK office. The position will often need to work across time zones.
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below for some of the countries:
- South Africa: ZAR1,100,492 - 1,500,347 per year with excellent benefits
- Malawi: MWK 75,784,188 - 119,156,217 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About End Water Poverty
End Water Poverty (EWP) is a WaterAid hosted Southern-led civil society coalition advocating for the fundamental human right to access water and sanitation. Rooted in local realities and influencing global decision-making, EWP promotes the decolonization of development agendas based on its Southern-led values and principles. By integrating environmental and gender perspectives, the coalition strives to ensure water and sanitation are accessible, affordable, high-quality, and available to everyone—both now and for future generations.
About the role:
The Global Coordinator leads the coalition’s strategic direction, fundraising, and campaign delivery—steering EWP towards a stronger southern-led model, securing funds to expand regranting and advocacy capacity, and ensuring impactful campaigns.
1. Strategic Leadership
- Define and implement EWP’s vision, governance, and strategic priorities.
- Lead strategic and annual planning with regional leads.
- Ensure alignment with southern-led values, decolonisation, and localisation principles.
- Monitor, evaluate, and adjust strategy to maximise impact.
- Represent EWP in external forums and build partnerships.
2. Fundraising
- Identify and secure new funding opportunities.
- Draft proposals, manage grants, and increase resources for regranting.
- Collaborate with fundraising teams, members, and partners.
3. Campaigns & Delivery
- Oversee the Claim Your Water Rights campaign and other initiatives.
- Ensure campaigns have clear objectives, strong delivery structures, and member engagement.
- Guide research to address systemic water and sanitation issues.
- Support advocacy skill-building and share best practices.
4. Governance & Finance
- Ensure effective governance, managing Steering Committee meetings and membership engagement.
- Deliver annual reports and manage budgets per WaterAid procedures.
5. Team Leadership
- Manage and support secretariat staff and consultants.
- Maintain a collaborative, inclusive working environment
Requirements
To be successful, you’ll need:
- 10+ years’ experience in the global south, preferably in human rights/water justice.
- Experience leading or working with global coalitions.
- Experience working in or with grassroots organizations
- Proven fundraising and budget management success.
- Experience in international networks, particularly in Africa, Latin America, or Asia.
- Track record of impactful campaigns achieving policy change.
- Strong political judgement from a southern perspective.
- Excellent interpersonal, team management, and communication skills.
- Fluent in English; conversational French or Spanish.
Desirable:
- Born and raised in the global south.
- Trilingual (English, French, Spanish).
- Media and spokesperson experience
Closing date: Applications will close at 12:00 PM on 11th September 2025.
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. .
Benefits
As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





We’re recruiting a fundraiser and project development manager to build on our creative, award-winning work addressing climate change and fuel poverty in practical, tangible ways.
This is an exciting opportunity for someone who shares our vision of a different energy future: one in which energy is generated renewably and used sustainably whilst leaving no one behind in the journey. We are looking for someone who understands the energy sector and the unique role that a community energy group can play in the energy transition. It is a role for someone who can imagine community solutions to energy sector issues and to translate these into fundable projects.
Your role will be to work with our board of Directors and staff to come to an understanding of our mission and values and our strategic priorities and develop and resource projects that will enable us to meet those priorities filling gaps in provision. In a practical sense, you will work with stakeholders e.g. our staff, our members, local community groups, local authorities and clients to generate ideas for future projects. The direction of travel should be broadly determined by our recent strategic review.
You will work closely with our CEO and our Board of Directors to prioritise project ideas. You will develop partnerships, refine project ideas, identify sources of funding (Trusts and Grantmakers, Corporate Giving), draft bids and cost delivery on a full cost recovery basis, submit bids and if funding is awarded, mobilise the team to deliver the work. This role provides a big and exciting challenge for someone who knows the energy sector, understands the opportunity of community and grassroots solutions, who brings excellent written communication skills and is willing to learn how to fundraise.
Responsibilities:
Grant Fundraising Support:
• Work with the Selce community (the board, staff, volunteers and other stakeholders) to generate new project ideas that support our strategic mission
• Research and identify potential grant-making trusts, foundations, and statutory bodies that will fund project proposals
• Prepare high-quality grant applications; this includes calculating budget requirements, formulating proposals, writing proposals
• Manage the grant administration process and maintain accurate records of funding opportunities and applications in the fundraising calendar.
Commissioned Work & Tendering Support:
• Assist in researching and identifying opportunities for commissioned work.
• Support the preparation of tender documents and proposals, including gathering necessary information, budgeting and formatting submissions.
• Provide administrative support for contract negotiation and agreement finalisation.
Community Share Capital
• Draft community share offer brochures and associated documentation
• Support the implementation of strategies to raise community share capital.
• Assist in planning and executing share offer campaigns, including preparing marketing materials and organising investor events.
• Help manage investor communications and data, ensuring compliance with cooperative principles and financial regulations.
Develop and Maintain Relationships
• Assist in building and nurturing relationships with funders, commissioners, and community investors through effective communication.
• Support the organisation’s representation at external events and networking opportunities.
Skills & Experience:
The ability to imagine and innovate and thereby build fundable project-based solutions working in partnership with stakeholders is more important that fundraising experience per se. This post would suit an Energy Policy graduate that has experience of either community energy or journalism (and therefore brings strong writing skills) or environmental projects
Essential:
• Knowledge of the Energy Sector: Understand the energy markets and the energy industry. Also bring a good understanding of community energy, fuel poverty, and energy efficiency
• Strong Writing Skills: Ability to write clear, concise, and compelling content for proposals, reports, and communications.
• Research & Analytical Skills: Capable of conducting thorough research
• Excell Skills: Excellent Excel skills and the ability to calculate project budgets
• Organisational & Administrative Skills: Highly organised with excellent attention to detail, capable of managing multiple tasks and deadlines effectively.
• Communication and relationship management: Good interpersonal and communication skills, both written and verbal.
• IT Proficiency: Competent in using Microsoft Office Suite (Excel, Word, PowerPoint)
• Passion for Mission: A genuine commitment to the values and mission of a charitable cooperative focused on energy transition and social impact.
Desirable:
• Fundraising Experience: Some demonstrable experience in fundraising activities, ideally within a charity or non-profit setting.
• Understanding of cooperative finance models or experience with community share offers.
The client requests no contact from agencies or media sales.
Campaigns and Alumni Relations (CAR) at the University of Sheffield is looking for a confident and collaborative administrator to join us in this varied role supporting across all fundraising areas: Legacies (gifts in Wills), Individual Giving (mass fundraising), Community Fundraising (fundraising events) and Major Gifts (larger gifts).
We're dedicated to inspiring alumni (former students) and supporters to make donations and volunteer their time. A gift to the University of Sheffield can change lives, from supporting students in financial need to furthering world-leading research.
You’ll be a friendly and efficient first point of contact for donors and will assist the team with the wide range of fundraising we carry out. You’ll provide support to ensure the smooth planning and execution of fundraising activities, from face-to-face meetings and events with donors, to digital and print communications.
You’ll be part of a small and highly motivated team. We require someone who is flexible and dynamic. Attention to detail and excellent relationship building, in addition to communication, time-management and customer service skills are all essential to the role. This post will provide a fantastic opportunity for someone wishing to gain experience in a broad range of activities within a busy, supporter-facing team.
This work will play a vital role in our ambitions to grow and sustain philanthropic giving to the University.
Main duties and responsibilities
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Provide effective administrative support for fundraising activities across teams to help the department promote philanthropy and support those wishing to donate to the University.
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Provide a main point of contact for fundraising queries and correspondence, by email, mail, on the phone and in person. Lead on the daily monitoring of fundraising email inboxes and phone queries, ensuring a quick and friendly response to provide the best possible supporter care.
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Lead on timely responses to expressions of interest for donating and leaving gifts in Wills. To include drafting standard and non-standard responses to different enquiries (individuals and solicitors).
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Support the Senior Philanthropy Manager in the administration of legacy case loads including adding appropriate information to the CRM database, Raiser's Edge. Assist with other legacy related activity including updating online obituaries, supporting events and communications across web, social and print.
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Provide effective and efficient administrative support for Community Fundraising activities. Including using JustGiving to identify new community fundraisers (welcoming, thanking and supporting them) and supporting community fundraising events, such as The Big Walk.
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Supporting the telephone campaign through administrative support for the recruitment and training of student fundraisers.
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Provide administrative support to assist with stewardship (thanking) of donors and legacy pledgers. Including sending thank you letters; mass emails using our email software; running and updating data reports; collecting, drafting and checking written reports; assisting with donor visits such as setting schedules, booking rooms, liaising with guests and accompanying visitors on tours.
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Support the work of the department by recording data accurately on the CRM database (Raiser's Edge) ensuring all data is managed confidentially and in line with the GDPR.
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Provide cover to the office reception when needed. To include answering phone calls, greeting visitors and processing mail.
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Carry out other duties, commensurate with the grade and remit of the post.
Person Specification
Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.
Find out more information on how to apply and criteria on the University of Sheffield's website via the link above
Learning Content Coordinator
Location: Home based
Salary: £28,100 per annum
Role Status:36
Join Home-Start UK as Learning Content Coordinator to support the development, and maintenance of a new Knowledge Centre and content for our training and learning activities.
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity. We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
We are seeking a colleague with learning and development knowledge, graphic design, and content development skills to join the Learning and Development Team at Home-Start UK.
This is an exciting role, which will support the development, and maintenance of a new Knowledge Centre and content for our training and learning activities. You will be creating a wide range of informative resources, that appeal to different learning styles and objectives such as ‘tool kits,’ templates, video, audio, blogs etc as alternative ways of learning to support the work of the Home-Start network.
Working with Subject Matter Experts and colleagues across the organisation, the coordinator will be a point of contact for content creation, learning enquiries, administration, and communications.
If this sounds like your type of challenge, please get in touch!
Closing Date:5 Sep 2025
First stage interviews will be held virtually on the 17th of September 2025, and the second stage will be an in-person interview at our Leicester office on the 25th September 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Involvement Worker (Band 4)
37.5 hours per week
Fixed Term – 12 months
Springfield University Hospital
Salary range : £33,094 - £36,195 Pro rota per annum inclusive of Inner London HCAs
Closing date 09/09/2025
1. Job overview:
We are recruiting a Peer Involvement Worker to join the Involvement Team and become part of a vibrant and ambitious Lived Experience Workforce. It is essential that applicants have personal lived experience of mental and emotional distress, and personal experience of accessing secondary care mental health services, or experience of caring for, or supporting someone who has. Please note that experience of working in mental health related services alone will not meet this criterion.
The Peer Involvement Worker will work primarily within the coproduction and involvement workstream, supporting the Trust to develop meaningful and impactful coproduction and involvement opportunities for people with lived experience of Trust services, their carers, family, and friends.
Through joining the Lived Experience Network, people with lived experience of Trust services are offered the opportunity to use their lived experience within activities that support the development and improvement of services. We refer to ‘service users and carers’ as Lived Experience Members, and people with lived experience of Trust services.
Involvement & Coproduction opportunities include involvement in recruitment and selection; lived experience networks and forums; sharing lived experience in staff training; co-delivering training; inspections of services; developing information; lived experience involvement in project and focus groups, committees, and governance meetings; reviewing and developing policies, procedures, and ways of working; service design, redesign, and transformation.
Career Progression pathways and development opportunities:
We are committed to getting the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. Within the Involvement Team we offer a career pathway for a variety of lived experience roles from band 3 up to band 8a.
2. Main duties of the role:
You will use your lived experience, peer support values and principles to support people with lived experience of Trust services to join the Lived Experience Network. The post holder will build connections with Lived Experience Members, gaining an understanding of their lived experience of services, their interests and what they would like to gain from taking part. You will use this knowledge to support members to become involved in activities that align with their lived experience, and to assist the Involvement Administrative Coordinator in reviewing expressions of interests and selecting members for opportunities.
The Peer Involvement Worker role involves supporting members in their involvement through 1 to 1 check-ins, training, group sessions, and by offering support before, during and after involvement activities. You will play a role in supporting the development and delivery of the Lived Experience Member Training & Support Framework.
The post holder will contact and visit teams and people in services to recruit new members and to develop staff awareness of involvement and coproduction. You will offer support to staff to plan, advertise, and run involvement activities with the aim of developing meaningful and impactful involvement.
Flexible working:
We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance.
3. About us:
The Involvement Team oversees four priority areas of lived experience involvement across the Trust that support the creation of opportunities for people with lived experience to share their perspectives to shape how services are developed, delivered, and improved. The Involvement Team workstreams are:
1. Involvement & Coproduction
2. Carer Initiatives, including Triangle of Care
3. Volunteer Workforce
4. Peer Support & Lived Experience Workforce
Collectively the team work to achieve the objectives set out in the Coproduction, Involvement, Service User and Carer Experience - A unified approach 2022-2025.
The Involvement Team office is based in Elizabeth Newton Building at Springfield Hospital.
We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
About our locations:
Springfield University Hospital, Tooting
Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are now opening. Springfield is close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.
Job description:
JOB SUMMARY
1. To work alongside the Involvement Project Lead, the Involvement Administrative Coordinator, two Peer Involvement Coordinators, and the wider Involvement Team.
2. Use peer support values and principles within the context of supporting people to take part in involvement and coproduction activities.
3. Support people with lived experience of trust services through the registration process to enable them to join the Lived Experience Network.
4. Build connections with Lived Experience Members, gaining an understanding of their lived experience of services, their interests and what they may want to gain from taking part actively. Using this knowledge to support them to become involved in involvement and coproduction activities.
5. Support members in their involvement through 1 to 1 check-ins, group facilitation, and by offering support before, during and after involvement activities.
6. Through the wisdom of their own lived experience, and a respect for the diversity of perspectives and experiences, the postholder will challenge stigma and inspire hope and a belief that recovery is possible.
7. Support with the management of the central point of contact for the Involvement Team via the team shared inbox, telephone number and office drop-in (Monday to Friday 9am to 5pm).
8. Provide efficient and professional face to face, telephone and virtual contact and support functions for trust service users, carers, and staff.
9. Offer support to respond to staff and member enquiries; requests to promote involvement opportunities to the Lived Experience Network; selecting members for opportunities and responding to new joiner interest.
10. Offer support to staff to plan, advertise, and run involvement activities with the aim of developing meaningful / impactful involvement.
11. Maintain appropriate records and support the collation of data to demonstrate the team’s outputs and impact.
KEY RESULT AREAS
SERVICE IMPROVEMENT
1. Support the development and delivery of the Lived Experience Member Training & Support Framework.
2. Contact and visit teams and people in services to recruit new members and to develop staff awareness of involvement and coproduction.
3. Work in a way that promotes diversity, equity, and inclusion, demonstrating an awareness of the impact of intersectionality, to expand the diversity of people taking part in involvement and coproduction activities.
4. Lead specific projects and involvement initiatives taking full responsibility for all aspects of the organisation, planning, and delivery of that opportunity, complimenting the role of the Involvement Administrative Coordinator, and staff supporting the activity.
5. Support staff and the trust to create opportunities that ensure that the organisation listens to people who have first-hand experience of accessing its services; of what they need, what works well, what doesn’t.
6. Support staff and the trust to seek, reflect on and be responsive to the perspectives, experiences and needs of people, to enable the organisation to improve, develop and deliver safe, high quality patient care.
7. Enable each of the Trust’s service lines to have a dedicated resource to support involving service users and carers in their governance, service design and redesign, and other involvement activities.
8. To promote shared decision making and support service users and / or carers to be empowered to make choices.
9. Where relevant and appropriate, to support service users and carers in accessing services and activities in their communities to promote community relationships, socially valued roles and support the navigation of barriers to social inclusion.
10. To identify and maintain positive links with community and partnership agencies, as appropriate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.
As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Legal Advocate (benefit appeals), Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.
We are seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.
About You
- You have solid experience advising on welfare benefits and housing law, including issues like homelessness, entitlement, and disability benefits.
- You use a strength-based, person-centred approach to empower clients and achieve positive outcomes.
- You’re confident advocating for clients with agencies such as the DWP and local authorities, both in writing and verbally.
- You’re highly organised, able to manage competing demands, and proficient in using case management and information systems.
- You demonstrate excellent communication and interpersonal skills and are comfortable working with diverse client groups and professionals.
- You’re collaborative, flexible, and committed to safeguarding, equality, and continuous professional development.
Key areas of responsibility
· Work in line with the purpose, vision, mission, and values of the LIC.
· Deliver high-quality information and advice on housing and welfare benefits according to client needs.
· Manage your own caseload and undertake casework with minimal supervision.
· Provide services in accordance with all relevant quality standards.
· Create and maintain comprehensive client and service provision records, using information technology and other systems.
· Support service delivery via telephone, drop-in, and pre-booked appointments, including staffing the response line as needed.
· Advocate on behalf of clients with third parties, including the Department for Work and Pensions and local authorities, by letter, telephone, email, and in-person.
· Contribute to multi-disciplinary service provision, build excellent working relationships, and establish referral pathways to achieve the best outcomes for clients.
· Maintain excellent knowledge of benefits, housing law, grants, as well as changes in law, practice, and supporting services.
· Work collaboratively with internal teams and services.
· Attend any outreach including social groups as required.
· Ensure safeguarding measures for vulnerable adults and children, as well as the health and safety of staff, volunteers, and clients, are followed in line with established processes.
· Comply with LIC policies and procedures, including those relating to confidentiality, data protection, equality, and diversity.
· Participate in meetings and commit to personal learning and professional development.
· Carry out any other reasonable duties as directed by management.
This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.
Employee Benefits
· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).
· Enhanced sick pay - 4 weeks of contractual hours on full pay after completion of probationary period pro rata *
· Enhanced maternity and adoption leave pay*
· Cycle to Work Scheme*
· Tech Scheme*
· Eyesight tests and contribution to corrective glasses*
· Jury Duty leave pay*
· Employee Assistance Programme.
· Complimentary tickets to select events.
· 50% discount on LIC education courses (subject to availability).
· 20% discount at the LIC shop and 10% discount at the LIC bar.
· Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
LONDON IRISH CENTRE
OUR SIX CORE VALUES
At the London Irish Centre we strive to be:
1. Welcoming
2. Compassionate
3. Inclusive
4. Creative
5. Community-centred
6. Sustainable
The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
Family Support Worker
Location: Office-based in North Shields
Responsible to: CEO
Hours: 22
Salary: £23,690 - £25,235 (pro-rata for part-time hours)
Main purpose of the post:
- To offer support, information and advice to parents and carers who have been referred to Acorns services, in North Tyneside and potentially into Northumberland
- To provide or facilitate advocacy for parents/carers seeking help from, or needing support with dealing with other agencies
- To support the Family Support Service Co-ordinator to develop enrichment and engagement activities for parents and carers
- To support and develop volunteers to provide enrichment and engagement activities for parents and carers
- Support parents/carers on a 1-1 basis to develop their confidence and emotional wellbeing and reduce their sense of isolation
- Manage own caseload by maintaining accurate and confidential records of all cases, monitor outcomes and work in a proactive manner to support and further develop service provision
- Develop methods to elicit the views of parents/carers and prepare reports that will feed into the evaluation of the service
- Produce reports highlighting positive areas of work, case studies, areas of concern and summary of outcomes, when required
- Plan and deliver training and awareness raising sessions to multi-agency teams and service users
- Prepare accurate monitoring reports and statistical information
- Participate in regular training opportunities
- To respect diversity and support clients to access services on an equitable basis
- To comply with Acorns equal opportunity statement at all times
Administration:
- To provide regular reports as required
- To record appropriate data
- To maintain accurate paper and electronic records as required
Equal Opportunities:
- To comply with and implement Acorns equal opportunities statement at all times.
- To respect diversity and support clients to access services on an equitable basis.
Please Note: This job description is not exhaustive. The post holder will be expected to adopt a flexible approach to the tasks, which may vary from time to time following discussion with line management. Any variations, however, will be in keeping with the general profile of the post.
Person specification
Qualifications - Essential
- A good general level of education to level 3
Qualifications - Desireable
- Qualification in information advice and guidance, e.g. NVQ
- IDVA Qualification
Assessed by application, certificates, interview
Experience and Knowledge - Essential
- Experience of working with vulnerable client groups
- Experience of case work and record keeping including recording case notes
- Experience of advocating on behalf of service users
- Knowledge and experience of child protection procedures and confidentiality
- Competent user of IT systems
- Experience of multi-agency partnership working
- Knowledge of domestic violence and the effects on victims and children
Experience and Knowledge - Desirable
- Knowledge of legal frameworks/court legislation for domestic violence
- An understanding of the relevant socio-economic factors in the local area
- An understanding of local services and agencies in order to signpost service users effectively when required
- Use of CRM systems to manage and record client work
Assessed by application, certificates, interview
Skills and Abilities - Essential
- Good interpersonal and communication skills
- Enthusiastic, self-motivated approach with ability to think creatively and apply initiative
- Able to work constructively as part of a team
- Ability to manage time effectively, work under pressure and to deadlines while maintaining high standards of work
- Flexibility to work outside of ordinary office hours if required
- Commitment to the principles of equal opportunity and the empowerment of individuals
- To work with service users in a non-judgemental manner
Skills and Abilities - Desirable
- Analytical and report writing skills
Assessed by application, certificates, interview
The client requests no contact from agencies or media sales.