Administration support jobs

Job description

Job Purpose

To manage and develop the home from hospital settle service in the hospitals that you are responsible for, to support timely and successful patient discharges from hospital and prevent re-admissions.  You will work in collaboration with hospital teams and community teams to lead and manage your team to support the smooth transition from hospital to home for service users.  The service works with people for time limited support (usually up to 6 weeks) to adjust and settle back in their homes, and to prevent readmission into hospital. 

Key Tasks

• Work in partnership with the hospitals and other health and social care professionals to coordinate safe and timely discharges for referred clients.  This involves attending meetings with hospital personnel including Discharge Co-ordinators and Ward Managers to discuss discharges and plan who and how individuals will be supported as appropriate. 
• Manage a team working across two hospitals and ensuring the service is available between the contracted hours.
• Work collaboratively with other agencies providing support services.
• Conduct initial assessments of people referred to the services as necessary.
• Plan and develop person centred interventions to provide short term support for people after hospital discharge.
• Work with GPs as appropriate in identifying and supporting patients to reduce unnecessary hospital admissions.
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
• Support the hospitals with delayed transfer of care (DTOC).
• Coordinate and monitor the caseload of referrals allocated to team members to ensure a fair and manageable distribution of work.
• Rota planning to ensure staff flexibility and availability, enabling planned rosters that best suit both hospital and patient needs.
• Develop your team which includes; supervision, appraisal, planning of continued professional development opportunities and training needs.
• Conduct regular management audits to ensure a consistent way of working and identify development and training needs in the team or individual.
• Develop and deliver a flexible service that can respond to peaks and troughs in demand.
• Ensure the service is meeting key performance indicators, and identify any concerns e.g. demand for the service exceeding the levels in the contract and taking proactive action to address this.
• Monitor performance of the services against KPIs and produce reports to demonstrate performance.
• Deliver front-line services when needed, e.g. sickness or staff shortages.  This is by exception rather than you regularly doing support work.
• Manage the budget, sign-off expenses, and ensure the project is delivered to budget, liaising with the Finance Department as necessary.
• Support the directorate with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
• On a rota basis, provide weekend on call cover for the services you manage, and other hospital settle services provided by AUKEL.

Administration

• Lead on contract reporting, this includes quarterly, annual and ad hoc reports as necessary.
• Carry out annual customer service surveys.
• Enable the impact of the service to be assessed and inform the improvement of other local services by keeping electronic records of all referrals and interventions, and producing reports on activity and outcomes, in accordance with KPIs.
• Meet and produce reports as required by the Head of Service.
• Ensure patient records are regularly updated through AUKEL database, and support staff to complete their administration via training etc.
• Work with the Communications team and the Head of Service, market and promote the service.
• Build and circulate a resource pack for the wider AUKEL team to generate referrals between services delivered by the charity.

Quality

• Be familiar with and implement AUKEL policies and procedures.
• Ensure the service is delivered in accordance with Care Quality Commission principles.
• Ensure a cycle of continuous improvement by taking a “lessons learnt” review approach.
• Ensure that the requirements of the contract specification for the services are met.
• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
• Respond to safeguarding or other concerns and take appropriate reporting and management action.
• Lead on recruitment of staff for your team, and support others at AUKEL.

 Liaison

• Represent AUKEL and participate in appropriate external meetings and events and remain aware of local, regional and national issues affecting AUKEL clients.
• Develop external relationships with stakeholders, and build positive connections with health and social care partners
• Attend contract management meetings with commissioners alongside the Head of Hospital and Home Services.

 General

• Meet regularly with line manager for support, supervision and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Complete any training required to fulfil the post.
• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults, Safeguarding, and Care Quality Commission (CQC) guidelines.
• Other duties which are consistent and commensurate with the responsibilities of the post and the needs and development of the Hospital Home and Settle Service.

 Functional Links

• The Home and Settle Manager is line managed by the Head of Hospital and Home Services
• The Home and Settle Manager line manages:
• Project Officers
• Discharge and Settle Workers
• Volunteers
• Close working is required with Age UK East London Finance Team
• Close working with Information, Advice, Advocacy & Befriending Services
• Close working with Handyperson services
• Close working with Age UK East London Community Services
• Close working with other take home and settle services across east London

Person Specification

Experience

Essential

• Minimum of 2 years’ experience of people management including line management and team leadership.
• Minimum of 2 years’ experience of delivering services within a health or care setting at a level reflecting the responsibilities of the post.
• Of project recording and reporting to funders.
• Of leading service development and improvement and managing the change process.

Desirable

• Experience of working with older people
• Experience of working within a hospital discharge setting.
• NVQ Level 2 Health & Social Care or Care Certificate

Knowledge & Understanding

Essential

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
• Understanding of NHS hospital discharge procedures.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
• Understand of and commitment to equity, diversity, inclusion and dignity

Desirable

• Knowledge and understanding of NHS England legislation regarding Avoiding Unplanned Admission Care Plans.
• Knowledge of project financial budgeting
• Knowledge of CQC fundamental standards
• Understanding of impact on the Mental Capacity Act 2005 & Liberty Protection Safeguards 2020 within the hospital setting

Skills/Attributes

Essential

• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Good planning and organisational skills
• Ability to work calmly under pressure.
• Intermediate IT skills
• Data analysis skills

Desirable

• Ability to speak one or more community languages

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs
• The post holder will work with standard Office365 server-based computer system
• Occasional weekend and evening working may be required

Employment Details

Location

The post holder will be based between the Homerton and the Royal London Hospitals.

Contract type

This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based within the Hospitals they oversee.

Are you a proactive and process-driven person with a passion for meaningful global work, and the ability to juggle multiple responsibilities with ease? Harris Hill Charity Recruitment Specialists is looking for a Project and Finance Officer to join an impactful organisation that supports media freedom and ethical journalism across the globe. Based in London, with the flexibility of hybrid working, this full-time position is ideal for someone who thrives in a dynamic environment and wants to contribute to a cause that makes a real difference.

In this varied role, you will play a vital part in keeping our client’s projects and operations running smoothly. You will help draft budgets, track project spending, update timelines, manage supplier relationships, and support internal workflows and reporting. From supporting international training programmes and consultancy work to ensuring financial systems are up-to-date and compliant, you will be a go-to team member for both project coordination and finance administration.  You will also lend a hand in the day-to-day running of our office, keeping electronic records and collaboration tools organised, supporting policy and contract updates, helping with event logistics, and taking minutes at key meetings. Your contribution will help ensure that the charity’s global programmes are delivered efficiently and to the highest standards.

The ideal candidate will bring experience in administration or project support, ideally in the non-profit or media development sector. You will have experience with financial processes and budget management. Proficiency in Microsoft Office (especially Excel) and cloud-based collaboration tools is essential, as is a proactive, problem-solving mindset. To thrive in this role, you need to be a confident communicator with strong organisational skills, and you will be comfortable managing competing priorities and collaborating with teams across time zones.

To apply, please submit your CV and a cover letter detailing your experience and motivation.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? 

Brain Tumour Research is seeking an experienced and motivated Community Development Manager to join our team and lead the West team of Community Fundraisers to reach ambitious goals and grow our presence with our West region.

Position: Community Development Manager (West) 

Location: Home-based, within our West region which includes South West England, West Midlands, Wales, Gloucestershire, Bristol, Hampshire, Berkshire, Dorset and Oxfordshire.

Salary: Circa £43K per annum 

Hours: Full time, 35 hours per week 

Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme, personal safety app, and option to join our healthcare scheme. 

Closing Date: Friday 30th May. Early applications will be considered as they are received and, as a result, the closing date may be brought forward.

About the Role 

Brain Tumour Research is a growing charity with a diverse range of exciting and fast-paced campaigns and activities. Our Community Fundraisers are at the heart of everything we do, and responsible for income generated through Regional Workplace Fundraising, Challenge Events, Fundraise your Way (including schools, individuals and community groups), Fundraising Groups and our flagship campaigns which are Walk of Hope and Wear A Hat Day. 

The Community Development Manager will lead of team of Community Fundraisers across the West of England and Wales, stewarding supporters to generate and grow income in order to achieve a regional team target of approximately £1 million. You will work within an innovative and supportive fundraising team, who are passionate about our cause as well as cross-functionally with teams such as PR and Comms, and the Research, Policy and Fundraising departments.

About Brain Tumour Research 

Brain Tumour Research is an exciting, innovative and ambitious charity. You will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. 

We are invested in our employees and are proud to be accredited by Investors in People. 

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

​To apply: Please send your CV via our Application System. See attached for a copy of the JD. 

​

LMK (Let Me Know) Youth Leader (Freelance Educator / Youth Worker) 

• Across London boroughs, occasional travel outside London optional 
• £200 per 2 hour workshop 
• Sessional 
• Available for a minimum of one delivery per month, pending workshop demands

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK is a registered education charity on a mission to change that. We run workshops educating young people about healthy and unhealthy behaviours, so that they can avoid abuse and thrive in relationships. 

Using film and guided discussions, our workshop Leaders support children and young people in honest conversations about relationships and leave them better equipped to spot the early warning signs of abuse, inspiring them to enjoy healthy, fulfilling relationships.  We explore the 10 signs of healthy and unhealthy relationships and include practical lessons young people want to learn about (like consent) and practice scenarios in a safe, supportive and non-judgmental environment. 

LMK is a learning organisation and prides itself in supporting leaders to develop their skills. We offer training and Continuous Professional Development (CPD) opportunities, as well as peer-to-peer learning and reflective practice sessions.

About LMK Leaders

LMK Leaders are passionate and organised educators who run community workshops, aimed at young people aged between 11 and 24. Through engaging, relatable workshops, Leaders help young people identify signs of healthy and unhealthy relationship behaviours, provide strategies for them to recognise the early warning signs of abuse and give them tools to keep themselves and their friends safe. 

Expectations of LMK Leaders

• Always adhere to LMK and host organisations health & safety and safeguarding practices and procedures. 
• Capable of maintaining confidentiality and professional boundaries with young people, peers, and professionals.
• Respond to comms (emails/WhatsApp) sent out by LMK team members in a timely manner, to support planning and organising of sessions.
• Plan and deliver interactive LMK workshops in educational and community settings in line with LMK delivery style and ethos. 
• Meet with co-facilitators to carry out pre-session planning, minimum three working days before delivery.
• Use your experience and knowledge of the issues affecting young people to tailor the workshops accordingly. 
• Ensure all youth participants and the adults in school/community organisations who attend a LMK workshop complete the post session feedback surveys.
• Complete a reflective post session Leader survey after each workshop to support practice and programme development.
• Debrief with LMK’s Programme Development Manager and provide ongoing feedback about your sessions through LMK’s reflective practice processes.
• Accommodate a maximum of two workshop observations by LMK staff/supporters per academic year, designed to bolster our funding and thought leadership strategy.
• Undertake relevant training associated with LMK’s work, including but not restricted to diversity and inclusion, safeguarding, violence against women and girls (VAWG).
• Undertake at least one quality assurance observation per year, completed by an LMK Programme Development Manager, and enhance practice via developmental feedback.
• Continue to learn about and develop your skills on the issues affecting young people’s relationships including domestic violence, abuse, adverse childhood experiences, trauma informed practice, gang culture and grooming, mental health, sexual exploitation, consent, sharing of nudes /sexting, bullying in person and online, tech and online safety, pornography.
• Share your knowledge and expertise by providing feedback and, where requested, co-designing training and educational resources on issues affecting young people and their relationships.
• Mandatory attendance of termly virtual Leader huddles and reflective sessions to remain connected to peers and organisational values, mission, purpose and operational matters.
• Contribute towards and keep up to date with LMK internal/external communications platforms, such as LMK newsletters and social media.
• Engage with LMK’s Youth Advisory Board Members, if and when invited to do so.
• Lead by example and promote healthy relationship behaviours in your own lives/communities and within LMK (team player; acknowledging and working with diversity; being receptive to new ideas and developmental feedback, etc)
• Use your own networks to recruit new schools and youth groups into the programme.

Knowledge, Skills and Experience required

• Extensive experience of teaching or working with young people (10 to 24 yrs old) in educational or community settings.
• Minimum 2 years’ experience co-designing, delivering and evaluating group sessions, consisting of minimum of 12 and maximum of 30 participants.
• Experience or co-designing session plans and co-facilitating with others; able to collaborate equally with others.
• A strong commitment to young people and knowledge and understanding of issues affecting their relationships.
• Excellent communication, interpersonal skills with the ability to create a safe and non-judgmental space, that allows young people to speak freely about their relationships and experience.
• Able to adapt and be flexible in workshops to get the best engagement from a range of participants. 

Must also:

• Be entitled to work in the UK.
• Hold a DBS certificate or be willing to let LMK undertake a check on your behalf. 
• Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area.
• Be flexible to work non-traditional, after-school and occasional weekend / holiday hours.
• Comply with policies and procedures relating to child protection, confidentiality, data protection and reporting concerns to an appropriate person.

LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.

You can learn more about how we handle your personal data and your rights by reviewing our privacy notice (see attachements).

Please note:

In-person interviews for this role will take place on 3rd June and a mandatory (paid) 2 day, in-person training will take place on 26th and 27th June. (Both will be held at Central London locations).

There when it matters.

We have an exciting career opportunity for a Marketing and Communications Officer (known locally as Marcomms Officer) to join our expert Marcomms team here at Sue Ryder.
This key role sits within our Brand & Marketing team, working across projects with our Healthcare, Income Generation and Creative teams. You will work closely with colleagues across the organisation as well as building relationships with our key marketing suppliers and agencies.

You will help position Sue Ryder as a specialist and expert end-of-life care and bereavement support provider, supporting the team to develop strategic and tactical marketing communications and ensure end-of-life care and bereavement marketing messaging is consistent and on brand across all marketing and communications activity.

About the role:

At Sue Ryder, we have a challenger brand mindset, with ambitious plans to grow so we can help more people who are dying live well and provide better grief support for everyone who needs it.
The Marcomms Officer reports into a Marketing Manager and works across the Brand & Marketing team to:

• Develop effective marketing assets and campaigns for brand, healthcare and income generation.
• Work closely with in-house and external designers to deliver marketing campaigns and assets.
• Ensure brand and health marketing messaging remains consistent and on brand across all activity.
• Support the management and usage of our marketing and design tools and platforms.

Key Responsibilities:
• Develop effective marketing campaigns and assets for Healthcare, Income Generation and Volunteering teams, ensuring objectives are met and integration opportunities are maximised across the charity
• Work closely with in-house and external designers to deliver marketing campaigns and assets.
• Manage day-to-day relationships with external suppliers, such as printers, freelancers, photographers, and creative agencies on allocated projects.
• Represent the Brand & Marketing team on selected organisational working groups and actively engage with our internal networks.
• Help manage our marketing tools and platform to support usage across the organisation.
• Provide project support to our Creative Team, for example co-ordinating brand photography shoots.
• Ensure all healthcare and fundraising literature is in stock, on brand and updated in terms of content, consent, permissions and legal requirements.
• Have a clear understanding of our brand guidelines and key messaging and support embedding this across all our marketing communications.
• Build strong, internal relationships with stakeholders across Sue Ryder.
• Support the smooth running of the team administration.

About you:
Essential
• Experience of managing and delivering marketing campaigns on time and on budget
• Experience of managing and developing creative assets which are relevant and impactful to the specific audience.
• Experience of working with creative and print agencies.
• Excellent communication skills to build effective relationships with internal colleagues within the wider marketing and communications department such as PR and digital to ensure integrated working
• Keen attention to detail
• Excellent time management and prioritisation skills, able to work at pace across a range of projects

Desirable
• Relevant experience working in a charity or agency environment
• Experience of working with brand management.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.

Join the team and be there when it matters.

About us

Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years.

This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure that carers are treated equally in all aspects of their lives and that no one has to care alone.

About the role

Our best practice employer forum, Employers for Carers (EfC), works as a department of Carers UK and helps businesses create carer-friendly workplaces. With the change in employment law, now is an exciting time for our forum to grow in size and influence, ultimately helping millions more carers.

We are seeking a new business Account Executive to help grow the membership of Employers for Carers at this exciting time. While this role sits within the Income Generation and Communication directorate, it is not a fundraising role but focuses on selling our Employers for Carers product as earned income. As such, the successful candidate will meet with leading organisations to improve their workplace practices, engaging with HR and D&I teams.

The closing date for applications is 5pm, Wednesday 28 May.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made. 

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Community Manager:

• The ability to focus on impact and deliver results.
• Experience of planning, developing, and managing support services for clients with support needs.
• Knowledge and understanding of Strength-based practice and Trauma informed care.
• Knowledge and understanding of In-form client management system.
• Experience of managing the performance, learning and development of staff.
• Knowledge and understanding of homelessness issues.
• Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
• A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential

Some of the things you would be responsible for as a Community Manager:

• Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
• Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
• To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
• To assist and encourage Companions to move into independent accommodation where appropriate
• Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
• Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
• Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.

So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes. 

Operational Leadership:

• Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
• Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
• Continuously streamline processes and workflows to improve operational performance.
• Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

• Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
• Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
• Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

• Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
• Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
• Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

• Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
• Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
• Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

• Line manage and develop the SMT (nine managers)
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish performance goals and metrics for staff, offering regular feedback and development support.
• Promote an inclusive, diverse work environment that values employee engagement and professional growth.
• Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

• Develop and implement strategies to identify, assess, and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
• Implement internal controls and governance practices to safeguard the charity’s reputation and assets.

The North West England Methodist District (NWED) is seeking to appoint a District Property Secretary. The role is home-based, with travel throughout the District. They will be the first point of contact on all matters relating to property and will work in collaboration with the churches and circuits within the District, providing oversight of the properties owned by the District. The post holder will give support and assistance to a range of stakeholders on property-related matters, in the context of Methodist Church governance.

Tree Equity Scores bring together multiple datasets, such as deprivation, heat, canopy cover and more, to provide a single figure that illustrates an area's need for urban trees. The Tree Equity for Hartlepool project marks the first town-wide approach in the UK to address low Tree Equity scores across an entire urban area. This multi-partner project, led by Trees for Cities, will work across planting, engagement and awareness raising of the urban forest. 

Working with Hartlepool Borough Council, Trees on Tees Community Forest, The Woodland Trust, Thirteen Group housing association and Treeconomics, this partnership brings together major local landowners alongside national tree specialists to deliver a programme of work over two years - and is seeking a Project Community Coordinator to drive the work forward.

ABOUT THE ROLE

As Project Community Coordinator, you will be responsible for bridging this flagship work to the community and connecting residents in Hartlepool with their urban forest. This will include leading engagement activities with residents across the town, aiming to inspire residents to plant, protect and promote urban trees. You will lead outreach and volunteer activities, working closely with project partners to coordinate and deliver tree planting and educational workshops, public tree planting events and other activities.

The role will involve a mix of office-based and outdoor work and requires a confident, well-organised and friendly individual who can both confidently lead workshops and act as a spokesperson for the charity and urban forestry with the local community. You will be responsible for building and maintaining strong relationships with volunteers, and this will be key to success, ensuring the project gets the results the community needs.

You will work under the steer of the Project Manager and be the face of both the project and Trees for Cities in the local and Tees Valley area.

As Trees for Cities looks ahead to its next strategic period, this project is a key flagship piece of work, and the role will be required to represent the partnership and associated work being done. In delivering a successful project, the case will be made for addressing low Tree Equity scores at the local and national level, influencing decision makers to best support urban forestry. 

This project is funded by the National Lottery Heritage Fund. 

ABOUT TREES FOR CITIES

Trees for Cities is an ambitious, far-reaching organisation. 

Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK and suit ambitious, dedicated and passionate staff.

This role is perfect for candidates who are seeking the opportunity to make a difference, working to have a positive impact on urban communities and places that need green interventions the most. We recognise that the role spans distinct skillsets in project management and advocacy work, and encourage applicants from backgrounds which may lean more strongly into one of these two fields with a view to training in the other. 

We seek a highly motivated individual, is a friendly, supportive, high-performing team member and will provide support and training opportunities for personal and professional development. The organisation has an experienced Senior Leadership Team from a variety of commercial, charity and environmental backgrounds. 

Trees for Cities is committed to the principles of equal opportunity. We value and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request. 

HOW TO APPLY

To apply, using the application link on our website, please send your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification. 

The deadline to apply is 17:00 Friday 9th May 

If you are shortlisted for an interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period, then you should assume that on this occasion you have not been selected for interview. 

Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply. 

Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer.

Registered Charity No: 1032154

Previous applicants need not reapply. No Agencies Please. 

Vision: Christ In Youth's (CIY) heart is to call young people to Christ and into a life of Kingdom Work through His Church across Europe. 

Project-Y is a new outworking of our vision where we plan to place youth workers in local churches all over Ireland. We aim to help young people across Ireland have easy access to a Christian faith forming community. Rolling out Project-Y takes significant time and financial investment, especially as we are providing seed funding for placing youth workers, alongside intensive support when they are palced in churches. 

Job Title: Project-Y Campaign Manager 
Location: CIY Europe Office, 139 Ravenhill Road, Belfast Northern Ireland
Reports to: CIY European Director
Position Type: 12-month fixed term contract 
Full-time or Part-time position (Part-time applications will be considered for a minimum of three days/week.)

This summer we have a unique opportunity to platform the story of Project-Y in the USA. We need someone to take a leading role in the management and delivery of this incredibly exciting fundraising campaign. This will give us access to approximately 73,000 young people and leaders across 900+ individual churches. This is an unprecedented exposure to potential supporters, partners, and donors.

With your skill base and expertise, could you help us to maximise this opportunity?

The Campaign Manager will drive and catalyse the support base required to propel Project-Y forward. We know this opportunity offers a concentrated pipeline to financial sustainability, both in regard to immediate one-off donations, but also longer-term multi-year support.

We have the front facing ask of the campaign in place. However, the missing piece is someone to manage and utilise the best systems and communication techniques to make sure the back-end processing of the campaign is smooth and seemless. The Campaign Manager will be responsible for donor stewardship, supporter segmentation, ongoing communication, optimising databases processes and increasing engagement to ensure the long-term sustainability of the program. 

The Campaign Manager will have excellent expereince in donor management, skilled in automated and relational communications, and ideally is passionate about youth ministry. Someone who understands church partnerships, and excels in campaign management and especially the execution. 

Key Responsibilities:

• Build and manage communications for this campaign Develop appropriate donor communication strategy and suitable platform engagement for each of the three calls of action: young people, leaders and churches. 

• Organise segment-based communications to keep supporters and those interested with the campaign informed and engaged.
• Implement a systematic donor stewardship plan, ensuring timely acknowledgment of gifts, personalised appreciation, and impact reporting to reinforce the value of their contributions.
• Gather and share stories of young people, churches, and youth leaders impacted by Project-Y.
• Segment churches into Major, Mid-Level, and General categories based on their giving capacity and engagement level.
• Develop a tiered engagement structure that aligns with these segments, providing churches of all sizes with meaningful opportunities to contribute while offering deeper engagement and exclusive experiences to those with the highest giving capacity.

• Ongoing Data Management

• Ensure accurate capturing of data
• Develop data analysis to ensure success of this campaign and enable effective  foundations for ongoing fundraising
• Ensure systems are GDPR complaint

• Effective administrative systems 

• Ensure effective administrative systems are in place with regular evaluation
• Establish automated communication as appropriate 
• Ensure ongoing effective communication with donors 
• Ensure giving platforms and donations are seamlessly integrated

• Ongoing relationship building 

• Encourage churches to transition from one-time gifts to sustained annual support by positioning Project-Y as a vital part of their mission budget and demonstrating long-term impact.
• Schedule and facilitate meetings between large churches and CIY’s European Director when appropriate.
• Plan and coordinate site visits for large supporting churches to witness first-hand the impact of Project-Y.
• Set up post campaign systems and priorities.

Qualifications & Skills:

• Experience in donor stewardship and fundraising.

• Significant leadership experience in campaign management preferred.

• Expertise in donor segmentation, data-driven decision-making, and fundraising analytics.

• Significant experience of database management (CIY use HubSpot), data compliance (GDPR), and advanced Excel capabilities.

• Excellent written and verbal communication skills.

• Ability to develop and execute relationship-building strategies.

• Strong organisational skills, attention to detail and ability to use initiative.

• Passion for youth ministry and CIY’s mission.

Miscellaneous:

• Salary: depending on qualifications and experience, the starting salary will be between £40,000 to £45,000 pro rata, per annum. 

• Work-related expenses will be reimbursed monthly on a receipted basis.  A mileage allowance will be paid for travel expenses.

• Holidays: You are entitled to 25 days per annum and ten statutory holidays, pro rata.

• This work may require some evening and weekend work. These sessions will be considered part of your working hours, where extra time is required, TOIL will be accrued and redeemed at a later stage. 

The Early Intervention Practitioners will provide preventative, early intervention support to children, young people and their families in primary schools in Runnymede, Waverley and Surrey Heath, through delivering a range of evidence-based interventions to enable each young person to realise their potential, cope with the normal stresses of life, work productively and fruitfully within their school, and make a positive contribution within their community.

Responsibilities

Design, deliver and review evidence-based interventions for children and young people which aim to improve mental health and well-being and build on existing strengths

· Assess the needs and strengths of the referred young person and help them to identify individual goals to achieve desired change (Goals Based Outcome Assessments)

· Provide support to young people facing a wide range of issues, in both one to one and group settings to address emerging needs and help build resilience, develop coping strategies and improve their mental health & wellbeing

· Provide advice, guidance and signposting through a range of activities, to young people and their families, that will connect them to resources that will support young people’s wellbeing

· Gain input from and provide input to parents and carers regarding the support offered to their children and young people, recognising the valuable role they play in their child’s wellbeing

· ​To operate at all times from an inclusive values base, which recognises and respects diversity and ensures all work is sensitive to a range of ethnic, cultural and religious groups, is gender sensitive and anti-discriminatory

Develop and maintain relationships with key school staff in primary schools and Schools Based Needs Team

· Work collaboratively with pastoral staff in school, Surrey Wellbeing Partners, Surrey and Borders NHS Partnership, Surrey Children’s Services, local Mental Health Support Teams and other community-based services to provide the most effective service for children, young people and families

· Ensure that children and young people with more intensive support needs are put in touch with relevant Intensive Intervention services (whilst continuing to provide support until the intensive support is in place)​

Impact, Monitoring Evaluation and Reporting

· To record accurately individual engagement and evidence of change using appropriate outcomes data to ensure support programmes can be accurately monitored and evaluated

· To record all activities and administration associated with support provided to a child/young person

· To collect and share case studies that demonstrate good practice and the impact of interventions on outcomes for children and young people

· Work with colleagues and line manager to ensure that your work is aligned to organisational strategy, key objectives and annual plans and budgets

Organisational requirements

• Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times
• Understand and act when safeguarding issues need to be escalated
• Work as part of a team and attend team meetings, training events and participate fully in 1:1
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Work within Eikon’s internal policies, safeguarding and data protection regulations
• Be responsible for equipment/resources
• Work some planned evenings or weekends
• To promote, monitor and maintain health safety and security in the working environment
• Attend and actively participate in regular clinical supervision

Community Engagement and Fundraising Officer
Location: Runnymede & Woking (Hybrid working possible)
Salary: £28,000–£30,000 FTE
Hours: Part-time: 16–18 hours per week (can be term-time only if preferred)
Contract: 12 months, with extension subject to funding

Home-Start is a voluntary organisation offering practical and emotional help and support to vulnerable families. We support families in their own homes and in groups through a team of trained volunteers and professional staff.

Are you a people-person with a passion for community fundraising and volunteer engagement? Do you want to make a real difference to local families?

Home-Start Runnymede & Woking is looking for a proactive and creative Community Engagement and Fundraising Officer to lead on income generation and grow our amazing network of volunteers.

In this varied and rewarding role, you’ll:

• Plan and deliver community fundraising events and campaigns

• Develop partnerships with local businesses and supporters

• Recruit, train and retain volunteers who support families in need

• Promote our work across social media, print, and local networks

We’re seeking someone with demonstrable experience of community fundraising, strong relationship-building skills, and a collaborative approach. You’ll be confident working independently, managing multiple priorities, and using digital tools to promote our work.

This is a flexible, part-time role with opportunities for occasional home working and a supportive team culture.

If you're passionate about strengthening families and building community, we’d love to hear from you!

Application deadline: 20th May 2025, at 9am

TO APPLY:

Please click the 'How to Apply' button for further details.

Home-Start is committed to equality of opportunity and diversity. Home-Start Runnymede & Woking  is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

No agencies please.

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Finance, Operations & Compliance, and support people to find a safe, affordable home. 

We’re on the lookout for an experienced finance and operations professional, with the energy and drive to lead a team focused on excellent service delivery, continuous improvement and sustainable growth. This is your chance to take charge of a support services team with a real purpose—helping families build a better future through safe and affordable housing.

Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities.  This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.

You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role. 

Job Title: Director of Finance, Operations & Compliance 

Department: Finance, Operations & Compliance 

Reports to: National Director/CEO 

Budget responsibility: Yes 

Line management: Team of 6, with 3 direct reports (Head of People, Finance Manager, Finance Business Partner) 

Location: Home-based with regular travel to internal meetings and team events, and occasional travel to our registered office in Slough 

About Habitat for Humanity Great Britain 

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively. This has included the integration of a subsidiary entity (GB Homes) into Habitat GB.  As a result, the Finance, Operations & Compliance team has been expanded to ensure the right capacity and capability for these crucial functions.

Habitat’s turnover for the financial year ended 30 June 2023 was £3.0m with net assets of £2.5m: for the year ended 30 June 2024, it was £3.5m with assets of £2.1m. 

Job Purpose 

The Director of Finance, Operations & Compliance will be a key member of the Senior Leadership Team, working to ensure the impact, sustainability, diligence and productivity of the organisation, with a commitment to organisational transformation within the framework of a values-led approach to people and culture. 

Taking a lead on all financial, support and compliance activities, the role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of their team to deliver high quality services and to thrive in their roles.

Key responsibilities include: 

• All aspects of financial strategy, planning and control. 

• Providing oversight of organisational priorities, productivity, performance, people & HR, risk and due diligence. 

• Support to fundraising and programmes. 

• Being an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities. 

• Co-creating ways of working to enable an adaptive, collaborative and high performing organisational team. 

• Leading and managing a team of 6, including 3 direct reports. 

Key Accountabilities and Responsibilities:

Financial Strategy, Planning and Control: 

• Accountable for organisational financial strategy, working with senior staff and trustees to ensure multi-year planning, target setting and monitoring in line with Habitat GB’s strategic objectives.

• Accountable for all aspects of financial management and control, including budgeting, reforecasting, treasury management, cashflow, management information, performance and statutory reporting.

• Accountable for the development and continuous improvement of reporting frameworks, including leading regular reviews with Senior Leadership team and providing quantitative and qualitative reports for the Board including clear and accessible narrative analysis.

• Provision of financial management and accounting services, management information, and statutory reporting. 

• Lead the organisation of quarterly Finance, Audit & Risk Committee meetings, in line with the Committee Terms of Reference and in consultation with the Treasurer, and National Director/CEO. 

• Responsible for the preparation and submission of annual statutory accounts in accordance with SORP and legal requirements and coordinating the external audit exercise and seeing the process through to Board approvals and filing with statutory bodies. 

• Lead a positive and collaborative relationship with HFHI Finance teams and ensure that Habitat GB meets its regular reporting requirements. 

• Lead Habitat GB’s relationship with relevant external partners, including auditors, bankers, insurers, pension providers, HMRC, Charity Commission and Companies House. 

GB Homes Subsidiary Entity: 

• Working closely with the National Director/CEO on planning for the future wind-up of the entity, providing all financial management, reporting and compliance resources as required in the interim. 

• Working with the Director of Programme Delivery, provide financial resource and support to the management of the former GB Homes asset portfolio, developing appropriate reporting mechanisms that provide data which can be included into the combined budgeting and reporting of Habitat GB 

• Accountable for integration and ongoing provision of the operational requirements of the GB Homes subsidiary, including insurance, technology, and communications requirements. 

Fundraising & Programmes support: 

• Work closely with the Directors of Fundraising & Partnerships, and of Impact & Influence to set ambitious and achievable targets across restricted and unrestricted fundraising, track performance, and ensure high quality forecasting, reporting and budget management. 

• Be responsible for the development and oversight of policies, protocols and systems required for restricted fund management which align with Habitat for Humanity International and external donor requirements. 

• Work collaboratively across Habitat GB to agree service delivery expectations and ensure the timely provision of relevant inputs from the Finance, Operations & Compliance team across partnership and programme cycles.  For example, audit or financial reporting requirements from donors, up to date policies, review of proposal documents, grants and contract agreements. 

• Work closely with the Directors of Programme Delivery & Retail to ensure Habitat GB has the specialist knowledge and financial skills relevant to our diverse types of programmes, including a new and growing retail operation, as well as construction project delivery. 

Risk Management and Compliance: 

• Lead on the development and maintenance of the organisational Risk Register, being responsible for the management and mitigation of financial, regulatory and operational risks and coordinating with others on the reporting and review of other risk areas. 

• Ensure Habitat GB is fully compliant and up to date with all its data protection and insurance requirements and has access to appropriate legal and other expert resources where necessary. 

• Be responsible for technology infrastructure, hardware and the management of outsourced support services. 

People Policies and HR Administration: 

• Support the Head of People to deliver a high-quality People and HR service to the organisation and our partners, including efficient HR administration, pension and payroll, people management, safeguarding, strategy and leadership. 

• Working closely with the National Director and others, have overall responsibility for the provision of up to date, user-friendly and legally compliant policies and procedures which support an efficient and effective organisational culture and environment. 

Leadership & Management: 

• Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners through the provisional of excellent functional and subject matter expertise. 

• Develop, lead and focus the Finance, Operations & Compliance team, its budget, activities and performance, to ensure the delivery against targets. 

• Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans. 

• Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and others and effectively monitor progress towards agreed targets. 

• Role model our values in line with Habitat GB’s inclusive approach to people and culture. 

Organisational Leadership: 

• Support the National Director/CEO in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team. 

• As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence. 

• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities. 

• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team. 

• Deputise for the National Director when required and represent HFHGB in external meetings and forums. 

Person profile: 

• Holder of a relevant professional or accounting qualification: e.g. ACCA or equivalent. 

• Expertise in charity sector compliance (FRS102) reporting requirements. 

• Expert knowledge of financial strategy, management and reporting, with experience relevant to funding and grants, retail, commercial or construction. 

• Proven track record of developing and leading complex financial strategies and supporting teams to deliver high quality functional inputs in an inclusive, collaborative environment. 

• Hands-on experience with relevant accounting systems and the ability to quickly learn new systems (Habitat GB uses SUN and SAGE systems). 

• Experience working in and leading teams responsible for operational and people related functions. 

• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure. 

• Significant and successful experience in senior management roles, encompassing strategic management and team leadership. 

• Understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive. 

Skills and competencies: 

• You have excellent interpersonal skills and can communicate with impact across diverse audiences. 

• You are a strategic, analytical and details orientated thinker who can also appreciate the big picture, be pragmatic, collaborative and focus on increasing impact in line with Habitat GB’s mission. 

• You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills. 

• You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others. 

• You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance. 

• You are confident and able to work across different and competing priorities which require you to flex between hands on activities and strategic leadership. 

• You can demonstrate business planning acumen, decision-making, and problem-solving skills. 

The role and responsibilities will be carried out in a way which reflects: 

• Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy. 

• A commitment to Habitat GB’s vision, mission, values and approach. 

• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures. 

Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities.  This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.

You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role. 

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If this role sounds like it could be a good match for you, please take a look at the Candidate Pack.

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK. The sucessfull candidate will be required to have a DBS check before starting the role.

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check. 

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics. 

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful. 

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.