Job Title: Befriending Plus Service Coordinator

Hours:              28 hrs p/wk over either 4 or 5 days

Contract: 1 year, in the first instance

Salary: £28,206 pro-rata

Reports to: Better at Home Leader

Purpose of Job:

To be responsible for the delivery of Age UK Wandsworth’s “Befriending Plus” Service. This project, commissioned by the Council and now funded for a second year, works with older housebound and isolated people, who are living alone or as carers aged over 60 in the London Borough of Wandsworth.

The service seeks to alleviate loneliness and social isolation and create practical support for older people by matching them with volunteer visitors for companionship and practical help. The volunteers visit for a specified time each week and also help the older people to access other relevant statutory and voluntary organisations and services.

What we can offer:

• A warm welcome from our small and friendly team of staff and volunteers and our hypo-allergenic office dog.
• A busy work place where no day is ever the same and the opportunity to really make a difference to the lives of older people in Wandsworth.
• The opportunity for an organised, experienced and energetic person to really develop this vital project.
• An experienced staff and trustee leadership team who believe in the value of personal and professional development.

Closing date: Wednesday 17 November at noon

Interviews: Monday 22 November

Age UK Wandsworth is committed to safeguarding all those in our care. All offers are subject to satisfactory references and DBS check. CVs will not be considered.

To assist the FOM in the smooth running of all general office/reception/finance processes inc supporting the FOM, and maintain all financial and administrative management procedures for The Befriending Scheme.

This is a fixed term position for 12 months covering maternity leave.

MAIN DUTIES AND RESPONSIBILITIES

1. Responsible for maintaining efficient systems and working methods ensuring the accurate and timely implementation of all day to day administrative procedures in line with the organisations growth and requirements.
2. Supporting the FOM in the overall control of the charity’s administrative and accounting functions including invoicing and accurate record keeping.
3. Providing administrative support to all members of staff as and when required.
4. Performing database related tasks including ensuring that all records are correct and up to date on a daily basis.
5. Co-ordinating and implementing all recruitment procedures in line with agreed organisational processes.
6. Continual liaison with Co-ordinators during member and volunteer processes, co-ordinating the registration process throughout.
7. Resolving daily queries regarding memberships, volunteering, signposting and technical support with staff, members, volunteers and the general public.
8. Supporting the FOM in maintaining the organisation’s communication network including mobile phones, internet, PCs and laptops.
9. Arranging and assisting with the organisation of office based events and AGMs, staff and trustee meetings.
10. Managing the efficient storage and security of all documentation filing systems, maintaining these to meet administrative and legal requirements.
11. Reviewing, implementing and ensuring adherence to all legal health and safety requirements including portable equipment testing and fire safety/risk assessments/accident records in line with organisations and legal requirements.
12. Responsible for maintaining adequate stock levels of all office sundries and stationery.
13. Regularly maintaining and updating the organisation’s website and social media platforms on a daily basis

Transitions UK is an exciting and growing charity, working across Herts, Beds, Bucks, N London, Leicester and S. Birmingham,  specifically set up to address the needs of a “lost generation” of 15-25 year olds. We work with young people with learning disabilities, mental health & emotional issues, young people leaving care and those at risk of exploitation/offending. 

Hub Co-ordinator - ASPIRE Buckinghamshire - supporting young people at risk of offending/exploitation  

£21,450 pro rata, plus matched pension 

Part-time: 20-25 hrs per week. 

You will further develop and drive forward this exciting and innovative community-based project, part-funded by The National Lottery and already running for three years, including spearheading its further development in Buckinghamshire. You will have primary responsibility, supported by our FT Project Manager, to provide a mentoring and befriending service to 20 young people aged 13-21 years who are at risk of criminal exploitation or offending.

The project is also running in Watford and Hemel Hempstead, in S Bucks and in N London, and aims to further expand. Across the Aspire project, we run “Prevent” for 20-22  13-17 yr olds and “Restart” for 5-8  18-21 yr olds. You will also recruit and deploy 30+ volunteers as mentors, both younger and older adults.

You are an excellent organiser, team-leader and communicator with a hands-on approach. From experience, you are able to work sensitively and effectively with young people who have personal challenges and need support - so you will provide a quality response to the challenge further developing this project. You will be well supported by an experienced high quality team with personal support from your Project Manager.

You will be excited by the opportunities in this role and in our growing charity, and determined to achieve excellent results for the young people we support. 

Working with refugees mainly from Syria andAfghanistan.

To provide effective support to refugees who may have complex needs and who are resettling within the boroughs of Reading, Wokingham and West Berkshire. Needs may include housing support related needs, domestic abuse, financial problems, physical/mental health, and legal/family reunification issues.

This job requires travelling within, Wokingham, West Berkshire and Reading.

The key roles of this post will include:

• To work as part of a team and coordinate support activates with your team and within RRSG support services.
• To provide practical and integration support to refugees assisting with issues around finances, health, housing, life skills, personal safety, legal/family reunification issues, parenting, ESOL and employment.
• To undertake practical support with clients to promote sustainable independent living.

Reading Refugee Support Group is committed to encouraging equality, diversity and inclusion among our staff, volunteers and clients, and eliminating unlawful discrimination.

We welcome the unique contributions that you can bring to RRSG in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, country of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs.

Applications are welcome from candidates with lived experience of being a refugee or asylum seeker.

Please Note:

Make sure you demonstrate in your application how you meet the criteria in the Job Specification.  This is how we will shortlist applications and score you in your interview.

We will NOT accept CV’s.  Please do not send them.

Mental Health Care Coordinator

Refugee Mental Health Care Coordinator (MHCC)

This is an exciting opportunity for a mental health professional to help set up a new post and partnership between RRSG and Berks West CCG.  You will support the mental health needs of refugees, asylum seekers and dispersed asylum seekers living within or arriving in the Berkshire West Clinical Commissioning Group area by;

1. Work closely with refugees, asylum seekers, and their case workers, to coordinate early intervention supporting their mental health and well being in a culturally sensitive and inclusive approach, taking into account barriers such as language, religion, and potential stigma.
2. Promoting awareness and increased understanding within NHS partners of the mental health support need of refugees and asylum seekers and how services are meeting those needs.
3. Working with NHS partners to reduce the inequalities in access to mental health support experienced by the refugee community through some direct casework, increasing coordination, effective and informed signposting and referrals and reducing strain on statutory services.

Full time or part-time,  NJC SP £31,371 (NHS band 6) (FTE)  working across Reading Wokingham and West Berkshire.

Transitions UK is an exciting and growing charity, currently working across Herts, Beds, Bucks, N London, S Birmingham and Leicester. We were specifically set up 7 years ago to address the needs of a “lost generation” of 15-25 year olds. Needed more than ever, we work with young people with learning disabilities, mental health & emotional issues, young people leaving care and those at risk of offending/exploitation. 

Hub Coordinator, Attain Project, Central Bedfordshire  

– Young People Leaving Care -  

25 – 37.5 hours per week to suit, £21,450 to £24,000 pro rata 

We are seeking a Coordinator to run our Hub in Central Bedfordshire, supporting 15-20 young people. Attain has been running for a number of years in adjoining counties.

You will recruit, deploy, co-ordinate and support a team of around 20-25 volunteer adult mentors. The Project supports beneficiaries through a two- year transition programme, helping them to make an effective journey towards independence, adulthood and a positive lifestyle and future.

You will work from home, from our office in Breachwood Green and within the community. YP are based around South Central Beds including Dunstable, Leighton Buzzard, Biggleswade. 

You are an excellent organiser, team leader and communicator with a hands-on approach. Ideally you will have experience of care and care leaving, either personally or professionally. A key part of the role will be helping to develop stronger links with businesses and the wider community to create opportunities for YP - and then supporting adult mentors to help young care leavers to make the most of them and attain their potential. You will help YP with personal life planning and personal and skills development. You will be excited by the opportunities in a charity and project which are needed more than ever and determined to achieve excellent results for the young people we support. 

We are looking for a dynamic and enthusiastic Finance & Operations Manager to drive and maintain service demands.Working along side a motivated small team to succeed in suppporting people living with a stoma.

On the finance side, you will ensure delivery, strategic development and appropriate planning and analysis of financial and operational services and systems (CRM & accountancy software) to make sure our charity uses the funds it receives wisely and efficiently.

On the service side, you will oversee the day-to-day operational running of the office and its support services (Helpline, Befriending, Live Chat, Facebook support group and literature requests). You will have direct line management of the Support & Volunteers coordinator and the Support & Finance coordinator. 

To fit in with Colostomy UK’s small, dedicated team, you need to be passionate about helping people, making a difference, and fighting for the cause. When it gets busy, you must be prepared to roll up your sleeves and wade in to help, even if it means making the coffee.

Are you eager to support older people to live well and enjoy life more? Working with Age UK HHB's Befriending services as well as a team of volunteers, the focus will be on setting and achieving specific goals for the individual and encouraging the older person to be an active participant in the relationship.

We are recruiting an experienced Coordinator to lead a flexible and responsive one-to-one, person-centred service to individuals at risk of, or experiencing, loneliness and social isolation. The aim of the Community Connect service is to support people living alone to connect with and engage in community-based activities that will impact their social wellbeing.

The successful candidate will be responsible for:

• Undertaking person-centred assessments, and reviews, utilising a range of tools, assessment and outcome frameworks.
• Providing time-limited interventions, which combat loneliness and reduce social isolation and support individuals to be connected to communities and place.
• Recruiting, training, supporting and leading a team of volunteers, ensuring that the delivery of services meets the required standards and targets.
• Liaising and working with a wide range of other health and social care professionals and agencies to promote awareness of the service.
• The ability to travel and navigate independently and to work efficiently.

• The successful candidate will have a good understanding of the needs and issues affecting the independence of older people.

Title: Christmas Project and Finance Assistant

Salary: £13 per hour

Duration: 35 hours per week, 2-month fixed temporary contract from 1st November 2021

Office: Leemore Centre Clarendon Rise Lewisham SE13 5ES (this is an office-based role, it is not eligible for remote working)

Founded in 1969, Voluntary Services Lewisham aims to reduce isolation and increase social connection for vulnerable people in Lewisham. We provide direct services with the support of over 400 volunteers from Lewisham and the neighbouring boroughs, to improve the lives of over 2,000 vulnerable, and isolated Lewisham residents. 

In order to build connections and reduce loneliness we offer a range of services: 

• Christmas Project for Children, Families, Older adults, and otherwise vulnerable adults providing food, gifts, vouchers to people with limited resources.
• Befriending (group, 1-1 and telephone) – for older and vulnerable adults dealing with loneliness; mental and physical ill health, providing improved social connections, the opportunity to build meaningful relationships and to set and achieve personal goals;
• Transport for people who are unable to access public transport unaided, helping people to engage with their local community;

Duties and Responsibilities

• VSL is a busy charity and we run multiple projects. The postholder will be required to provide administration support for the Christmas Project and to assist with transport and financial duties as required.

Duties may include

• Act as the first point of contact for the project
• Coordinating volunteers
• Organising collection of donated items
• Organising the transportation of Christmas hampers/presents
• Allocating hampers and gifts to recipients
• Liaising with local businesses and organisations
• Maintaining a list of donors and recipients
• Running regular reports on Salesforce and updating the project plan on Trello
• Schedule, coordinate and take minutes at the Christmas project meetings
• Assist the Finance Manager with financial administration as requested

 All employees are expected to work as part of a team to ensure Voluntary Services Lewisham’s core aims and activities are efficiently delivered to a high-quality standard.

Essential

Experience  

• Experience of working in the third sector 
• Experience of coordinating volunteers

• Experience managing administrative systems including databases and spreadsheets
• Experience of basic financial administration

Skills Knowledge and Abilities

• Strong IT skills including use of databases such as Salesforce and/or Optimise
• Financially numerate with experience of financial procedures, scheduling, data logs, record keeping and invoicing
• Excellent verbal and written communication skills
• A high level of organisation, attention to detail, and the ability to multi-task
• Ability to self-motivate and to work confidently on your own initiative
• Ability to problem solve, prioritise, work under pressure and to remain calm in stressful situations
• Good literacy and numeracy skills

Desirable 

Skills Knowledge and Abilities

• Knowledge and understanding of the demographic Voluntary Services Lewisham serves 
• Knowledge of project coordination, scheduling and operations ideally in a community setting

Other Requirements 

• Ability to relate well to people from different backgrounds on a one-to-one basis
• Ability to listen and to be empathetic to our Service User’s personal circumstances
• An interest in and a commitment to Voluntary Services Lewisham’s mission and values
• Abide by health and safety guidelines and sharing responsibility for your own safety
• A commitment to equal opportunities
• To carry out any other duties commensurate with the role
• This post may require occasional evening and weekends

This job description outlines the current main responsibilities of the post; however, the duties of the post may change and develop over time and the job description may be amended in consultation with the postholder.

We are committed to increasing our diversity and welcome applications from those with lived experience and/or who are from a BAME background.

It is a mandatory requirement of the application process that all candidates submit a Supporting Statement and CV, only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

Shortlisted candidates will be invited to interview. The role is subject to proof of eligibility to work in the U.K. Two references from the previous and current employer will be taken up for the successful candidate, and where necessary employers may be contacted to gather further information.

We are committed to the safeguarding of vulnerable adults and children, where appropriate we will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Age UK Kensington and Chelsea

We promote the wellbeing of older people through:

• Providing services which support independence
• Learning from this experience to inform our understanding of older people's needs
• Ensuring the voices of older people in Kensington & Chelsea are heard

Working in close collaboration with other organisations to achieve these aims

Age UK Kensington & Chelsea offers dementia services which make a real difference to residents affected by the condition living in the Borough. Those services include advice, practical help, befriending, social activities and emotional support.

The Dementia Support Worker is responsible for managing a caseload of individual clients, providing practical and emotional support to the most isolated and vulnerable in our community. The support takes the form of weekly or bi-weekly visits to the client’s home which can be directed by the client’s wishes or needs.

This role requires the worker to work independently and manage their own caseload.

With other members of the Dementia Services team, the Dementia Support Worker will also help with transport, group activities or trips, events, training and local forums.

**Please note, this role may involve working some Out of Hours shifts, covering evenings and weekends**

To apply:

Please email a CV and supporting statement (that addresses all the essential criteria) to our Recruitment dept. Contact details may be found on our site. CVs submitted without a supporting statement will not be considered. You may also apply via Charity Job. Due to the volume of applications we will only be able to respond to shortlisted candidates.

Please read the attached job description for further details on the role.

Interviews are to be held on Zoom

This role is key to the smooth running of Colostomy UK’s small, but busy, Reading office and our Support Services.

You will be involved in supporting ostomates, when they call our helpline, as well as speaking with our volunteers and healthcare professionals we work with. You will receive training to do this, but need to be a confident communicator, who is happy dealing with people of all ages and backgrounds.

On a day-to-day basis you will undertake a range of administrative duties including everything from opening and distributing the post, to writing letters to our supporters and keeping tabs on our stock levels of support literature and stationery. You will also be responsible for inputting new records and updating existing records on our Salesforce database, using the latter to run reports and extract a variety of data. Attention to detail and a sound working knowledge of Salesforce (or at least databases) is therefore essential. You must also be proficient in using common office software (MS Word, Excel and Outlook).

In addition to the above, you will be assisting our Finance Manager and our Fundraising and Development Manager. This involves everything from paying invoices, managing petty cash, handling incoming cheques and cash, and preparing the banking, to organising mailings to donors and trust funds and providing back office logistical support for specific projects.

To fit in with Colostomy UK’s small, dedicated team, you need to be passionate about helping people and fighting for a good cause. When it gets busy, you must be prepared to roll up your sleeves and wade in to help, even if it means making the coffee.

The role of Support and Finance Coordinator is interesting and varied but demands a highly organised person. In addition, with lots of tasks on the go simultaneously, you will need to be flexible in your approach to work, able to manage your time effectively and use your initiative to remain productive with minimal input from others.

SERVE is a charity (no 1043321), established in 1981, registered as a charity in 1995, and based in Rushden, Northamptonshire. We support the North Northamptonshire residents as well as lead on Countywide Projects to reduce isolation amongst the Older Persons’ population.

Our charitable activities involve a range of services for the elderly and adults with disabilities in Northamptonshire and Bedfordshire. These include, but not limited to:

• Domestic Care and Personal Care for the elderly and adults with disabilities in their own homes
• A range of physical, mental, and social activities for our beneficiaries in general and for specific groups amongst the people we serve
• Community transport which includes our own accessible minibuses and cars provided by volunteer drivers.

• Countywide Befriending at Scale in partnership with other VCSE organisations
• Informal Carers respite support

Some 5,000 elderly and disabled people benefit from one or more of the above services.

This role will work within a small team which will include the Trusts & Foundation fundraiser, volunteers, and the CEO to develop and execute a plan to increase supporter numbers and income, specifically in the areas of community, events and corporate, in line with the charity’s overall fundraising strategy.

The majority of this role will focus on building corporate fundraising support, the additional community events are essential to raising awareness of the charity.

Benefits 

• Training & development opportunities
• 28 days holiday - rising to 33 with length of service
• Hybrid model of office, community, and home working
• Contributory pension scheme 

Key Responsibilities

To hold lead responsibility for the development of community and business opportunities to generate income for the charity, ensuring development opportunities are effectively maximised principally with local business and community sponsorship and engagement events.

• Help develop and roll out a community, events, and corporate fundraising plan
• Liaise with the charity’s trusts and foundations fundraising consultant on opportunities and build a supportive relationship
• Support the charity’s trusts and foundations fundraising with research and administration
• Achieve agreed financial and non-financial targets, based on a 3-year growth strategy
• Work within an agreed annual budget and regularly report on income and expenditure against targets
• Organise and deliver the charity’s own fundraising events (approx. 8-12 small community events per annum)
• Monitor and evaluate the success of community events
• Develop a range of stakeholder events and work with the Volunteer Recruitment and Engagement Officer to recruit and support participants
• Generate support from organisations and companies, primarily within our region but more broadly when appropriate.
• Provide high standards of supporter care with a view to retention and increased engagement
• Effectively develop and maintain a supporter database for donor information and reporting to the CEO
• Act as an ambassador for Serve at all times, including attending and speaking at networking and fundraising events as required.
• Develop and produce fundraising materials as required.
• Maintain a current knowledge of legislation affecting charities and ensure all activities are compliant
• Maintain up to date knowledge on trends in fundraising techniques and best practice
• Be prepared to occasionally work evenings and weekends as required, for which TOIL will be given
• Work with the Wellbeing Manager and Volunteer Recruitment and Engagement Officer to maximise effective use of social media and the website to celebrate current fundraisers and recruit new ones
• Taking personal responsibility for keeping up to date with issues affecting Older People, the work of the charity and maintaining professional skills and expertise
• Attend and contribute to staff, volunteer, and Board sub-committee meetings.

Required Experience

Experience of organising and supporting events and/or community and corporate fundraising in a voluntary or paid role.

Desired Experience

• Professional fundraising experience
• Fundraising qualifications e.g., CIOF certificate in fundraising
• Interest in supporting Older People to maintain independent living
• Track record in project management

Skills Criteria

• Excellent organisational skills and ability to plan, keep records, manage deadlines, and prioritise workload

• Great customer service skills, the ability to recognise and meet the needs of supporters and to manage expectations when required

• Excellent written communication skills - sufficient to write a thorough End of Year Service Report, excellent computing and internet skills and excellent numeracy skills – sufficient to deal with financial and other management information
• An understanding of social media (Facebook, linked in, twitter and Instagram)

• Ability to understand and manage data (including numerical) and to create reports and analysis

• Confidence in using and maintaining databases
• Team-working - an inclusive team player who can work across boundaries, harnessing and valuing individual differences, and achieving results through others.
• Drivers’ License and access to a vehicle is essential

Deadline for applications is the 12th November 2021 at 4pm, date for interview will be 25th November 2021.

Full-time 37.5 or Part-time 30 hours per week

Citizens Advice Hammersmith & Fulham (CAHF) is seeking a Project Coordinator for Help Hub, a new three-year project for local people providing in person free help and advice with the problems they face and skills to better manage their lives. Funded by the National Lottery and the local council, this role will suit a team player who is highly organised, flexible and has great people skills.

We are looking for a dynamic, confident Project Coordinator to lead the digital skills, befriending and ESOL parts of the project in 4 outreach centres across the borough.  Your main role will be to manage the project on a day-to-day basis, welcome clients, promote the project externally and support volunteers. This newly created high profile role will suit an experienced project manager who is prepared to be flexible, make decisions and adapt to whatever comes their way. The successful candidate does not need specific experience in provision of Advice as this aspect is managed by a supervisor with whom the Project Coordinator will work closely.

This role is based in the community and in CAHF’s offices. It is not suitable for remote working.

Closing date: Thursday 28th October 2021 by 08.00am
Interview: Tuesday 1st November 2021

For Application pack visit our website via the Apply button.

We are looking for an experienced benefits advisor to work with us in establishing a new service for parents and families of children and young people with special educational needs and disabilities in West Sussex. 

Our benefits advisor will be responsible for delivering advice, guidance and support to parents in completing applications (and where necessary, making appeals on negative decisions) for Carers Allowance, Disability Living Allowance and Personal Independence Payments. In time the postholder will also give advice and guidance on other relevant benefits, grants and sources of financial support. 
 
The new postholder will work with our Director and Operations Manager in developing a multi-layer service that will include awareness raising, maintaining and developing our information resources, and recruiting, training and supporting a team of volunteers who will support parents in completing applications. The role will suit someone who is energised by developing a new service and has the flair, skill and drive to make that happen. Training and support will also be available, making this an exciting opportunity to have a significant impact whilst furthering your own professional development.

Please note, this a home based role with some travel in West Sussex.