Care management jobs
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About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
This role will support Kinship to operate as an effective charity by ensuring effective day-to-day operations and seamless delivery of the People function at the charity.
You will bring your People leadership experience, attention to detail and excellent communication skills to the role. You will be structured in your approach to ensure that day-to-day issues are handled while also working to improve processes and systems. You will be credible with senior management and able to articulate and balance the trade-offs of a People leadership role.
You will be able to balance multiple competing priorities and prioritise effectively, A positive mindset is key to being part of the team, as is thinking creatively to problem solve and being empathetic to colleagues. You will be highly motivated by our mission, recognising that excellent internal People processes are essential to allowing others to effectively complete their roles and achieve our mission.
You will be a powerful ambassador for our mission, credible with other HR and CSR professionals working to implement kinship friendly employer policies and processes.
Key Responsibilities include:
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Work with the Chief Operating Officer (COO) and the Executive management team to design, develop and embed a high-quality HR function to support the employee life cycle.
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Responsible for ensuring all policies, procedures, and processes relating to people and culture, work effectively, efficiently and in line with legal requirements.
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Responsible for all People matters, ensuring they are handled fairly and consistently in line with policies and procedures.
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Support and advise line managers on People, EDI and change management activities, including promotions, disciplinary, capability and grievance procedures.
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Organise line manager training to ensure line managers understand their responsibilities and apply policies consistently.
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Responsible for the candidates’ recruitment experience. Ensure candidates receive a consistent and professional recruitment experience.
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Responsible for job descriptions, person specifications, recruitment packs and job adverts.
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Ensure offboarding processes are robust and implemented consistently to safeguard the charity’s assets and to comply with Data Protection rules.
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Lead on the delivery and growth of the ‘Kinship Friendly Employers’ scheme, driving growth in the scheme and the number of bronze, silver and gold partners
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Ensure Kinship role models ‘Kinship Friendly’ employment practices and seek opportunities to share these as examples with other HR professionals.
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Support fundraising efforts with corporate supporters who are ‘Kinship Friendly Employers’
Essential criteria includes:
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HR qualification or significant demonstrable experience.
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Coaching qualification or significant demonstrable experience.
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Demonstrable experience of supporting the development of a high-quality People function within a growing organisation.
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Demonstrable experience working in a changing and flexible organisation.
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Demonstrable problem-solving and conflict resolution abilities.
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Demonstrable knowledge of best practices, employment laws, and regulations.
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Effective communication skills.
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Strong interpersonal skills – a genuine team player able to relate to a wide range of people.
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Ability to work on own initiative and manage own workload.
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Demonstrable experience of EDI principles.
Desirable experience includes:
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Personal experience of kinship care.
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Experience of working in a dynamic and fast-changing workplace.
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Exceptional business-partnering skills
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: Thursday 22 May, 9am
- First interview: 29 May - 2 June
- Second interview: TBC
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 pages on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
About This Job
Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Project Support Officer within Cadet Digital Services, you will play a vital role in ensuring the successful implementation and adoption of digital systems across the Cadet Forces.
Working closely with the Project Manager and key stakeholders, you will assist in the coordination, planning, and execution of digital initiatives, ensuring they align with operational needs. Your role will involve gathering and refining user requirements, supporting system rollouts, and contributing to digital training programmes that equip personnel with the skills to effectively use our platforms.
You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.
If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.
Responsibilities
· Provide support and assistance to the Project Manager to ensure the successful implementation and operation of digital projects.
· Consult with employees and volunteers to gather, document, and refine requirements for projects, ensuring alignment with operational needs and objectives.
· Attend meetings, conferences, and stakeholder engagements as required to provide updates, gather feedback, and contribute to strategic discussions.
· Develop and maintain training materials, including manuals, eLearning modules, and instructional videos, ensuring they reflect the latest system updates and compliance requirements.
· Schedule and manage training sessions effectively to maximise participant engagement and learning outcomes.
· Deliver training sessions to a diverse audience nationwide using various methodologies such as in-person workshops, webinars, and self-paced online courses.
· Foster a knowledge-sharing community among users to encourage collaboration and problem-solving.
· Undertake any other tasks as required to support the digital projects team and training initiatives.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.
Interviews will be held (virtually) during the week commencing 26th May 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Glebe House (Charnwood) Ltd is a local charity that has been supporting adults and childrens with learning disabilities and autism for over 40 years. We are seeking a new Chief Executive to lead the charity into the future.
We are searching for an ambitious and empathic candidate, to provide leadership, strategic direction, and a range of management skills to deliver high quality services within the cost constraints of a charity.
You will have experience in a senior management role, ideally in the charity or learning disability sector. You will have the ability to lead a group of passionate and skilled staff across a range of services and venues in Charnwood. You will have the ability to influence external change and to earn and maintain the trust of all staff and stakeholders especially funding bodies and key partner organisations.
You will also come with extensive experience of financial management and budgetary control, and a proven ability to generate income through fundraising and commissioning activities.
Please visit our website and access the Job Vacancies in the About Us section for further information and details on how to apply. If you would like to discuss this role further, or have any questions, please use the contact details in the application pack.
The deadline for applications is 22nd May 2025 at 10am.
Successful candidates will be invited to attend an interview with the selection panel in our Loughborough base.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.
Do you live in the London or East of England region? (Please note that this role is remote but you should be based in London or the East of England and will be required to travel within those regions).
Do you have a range of excellent communication skills?
Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?
Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?
Are you able to be home-based and have the ability to travel to different locations in London and the East of England?
Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?
Then this is the role you’ve been looking for!
What we are looking for:
· A thorough understanding of inclusion and engagement work
· A thorough understanding of seldom heard communities
· To be able work to a high standard with a demanding and ever-changing workload
· Good communication and presentation skills
· Enthusiasm and a positive attitude
· The ability to manage and prioritise a demanding workload
What you’ll receive in return:
· A supportive and collaborative team
· Training and development
· Attendance bonus
· 25 days annual leave plus bank holidays
· Life assurance
· Discounted shopping vouchers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health Partnerships
One billion people will never see a qualified health worker in their lives. For over thirty years, GHP has been working to change this, training health workers to build a world where everyone has access to affordable and quality healthcare. We do this by leveraging the expertise and energy of the UK health community, supporting health partnerships between hospitals, colleges and clinics in the UK and those overseas.
From reducing maternal deaths in Uganda to improving the quality of hospital care for injured children in Myanmar, we work to strengthen local health systems and build a healthier future for all. In the past seven years alone, GHP has reached over 84,000 health workers across 31 countries in Africa, the Middle East and Asia in partnership with over 130 UK institutions and UK health workers who have contributed over 60,000 days of their time as volunteers. The programme has contributed to more effective and efficient health systems in low- and middle- income countries (LMICs).1 It also benefits the UK health sector through improved health professional competencies, motivation, health service innovations and global influence.2 GHP’s work is rooted in the Health Partnership Model. Health partnerships are long-term, institutional relationships between health organisations in the UK and their counterparts in LMICs, and are based on ideas of co-development, reciprocal learning and mutual benefit. Staff from UK health institutions volunteer their time developing and carrying out health systems strengthening activities at their LMIC partner institution, be that training, curriculum development, leadership and governance, etc.
UFUQ project overview:
The project is strategically designed to uplift the health conditions of the Syrian population. It addresses critical elements of health workforce management and medical education in Syria, aiming for a transformative impact on health outcomes in the region.
Specialized Medical Education Enhancement:
UFUQ aims to enable targeted specialties in Syria to play a pivotal role in advancing medical education and practice. This encompasses a comprehensive review, update, and rollout of curricula, teaching, and assessment materials in emergency medicine, obstetrics and gynecology, and anaesthesiology. The project focuses on strengthening capacities in medical education, clinical/CPD areas, English language proficiency, research skills, and fostering scientific collaboration and partnership among and between faculties, residents, and international peers.
Rooted in the UFUQ philosophy, this intervention believes that by strengthening the systems and capacities for specialized medical education, the quality and accessibility of specialist health services will be markedly improved. The UFUQ project envisions a transformative approach contributing to the broader goal of achieving universal health coverage and delivering better-quality care in Syria.
Objective of the Position
The Technical Manager Medical Education will provide technical expertise to ensure the project and partners are all working to a shared vision for Post Graduate Medical education and that all are delivering within appropriate technical requirements and standards. The position will coordinate with stakeholders, supervise technical staff, and ensure the program aligns with the project log frame and best practices in health workforce development and medical education.
Key Responsibilities:
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Ensure technical alignment of the UFUQ project with HRH strategies and medical education reforms in Syria.
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Provide overarching technical leadership and guidance to ensure that all project’s Medical Education strengthening activities are aligned with international best practices in postgraduate medical education and health workforce development.
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Ensure technical coherence and alignment of project interventions with the log frame, theory of change, and objectives approved by the donor and Syrian partners.
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Oversee the quality assurance of technical deliverables, including research, training curricula, and policy frameworks developed under the UFUQ project, and ensure their relevance, scientific validity, and GESI sensitivity.
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Promote capacity-building efforts, and quality assure ToT programs for HRH actors at national and sub-national levels.
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Lead the technical coordination and engagement with key stakeholders, including MoH, Syrian Board, academic institutions, professional associations, and international partners (e.g., RCOG, RCEM)., to strengthen technical collaborations within the UFUQ project and to ensure integration and complementarity across all project activities.
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Support the localisation of the Postgraduate Medical Education Diploma and other training efforts, guiding National partners (Center of Strategic Studies and Health training” and Syrian Board) teams in the adoption of the tools, standards, and accreditation systems.
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Contribute to sustainability planning by supporting the development of Terms of Reference and standard operating procedures for the Specialties Technical Committees.
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Represent the program in technical meetings with donors, MoH, and other HRH actors.
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Ensure that GESI is integrated across all tracks by supervising the GESI specialist, reviewing curricula and training plans, and leading the technical team in implementing inclusive strategies.
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Promote mechanisms for feedback from women healthcare workers and residents, and ensure their needs are addressed in planning and implementation.
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Support In-Country efforts for Monitoring, Evaluation, and Learning (MEL) to align with UFUQ project indicators and outcomes.
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Identify technical risks, bottlenecks, or inconsistencies in project delivery and propose corrective actions in coordination with the Program Lead and donor if required.
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Provide rapid-response technical input when issues arise in curriculum roll-out, clinical mentoring, or institutional engagement.
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Lead the design and planning of new or amended technical activities.
Qualifications & Experience
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Advanced degree (Master or PhD) in Medical Education preferably with experience in developing postgraduate medical education programmes.
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Experience working in a senior position in NGO context (Syrian context is preferred).
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Previous experience in stakeholder coordination, policy analysis, and capacity building.
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Strong understanding of GESI-sensitive approaches in health workforce planning and governance.
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Excellent representational, written, and verbal communication skills in English and Arabic.
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Organisational and administrative skills with sound IT skills (Word and Excel).
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Strategic thinking and problem-solving skills.
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Flexibility and adaptability to work independently in a small organisation and in a complex environment.
All applications must be received with a CV and Cover Letter by 26th May at midnight. Applications received without either document will not be considered.
PLEASE NOTE: the appointment of the position is dependent on donor funding
The client requests no contact from agencies or media sales.
We are looking working with a social welfare charity to recruit a Grants Commissioning Manager (Scotland). In this senior management role working as part of the Grants team you will ensure that the funds are awarded in accordance with the Charities Values and Outcomes Framework.
The role will work strategically with The Director of Relationships and Funding to support and deliver the charities funding plans for Scotland and support the Head of Commissioned Grants with all elements of the commissioning cycle.
The position will be based in Helensburgh, with 3 days in the office and 2 from home.
The Charity
An inspiring and passionate charity dedicated to helping those most in need from elderly care to mental health with a vision is to ensure individuals and families are always valued and supported. You would be joining a collaborative team with a very community orientated work culture, offering fantastic benefits including 30 days annual leave, plus bank holidays. They have a staff of c100 people and secured over 13m last year.
The Role
Support and lead plans for beneficiary engagement (co-production) as a key part of commissioning cycle.
Develop and maintain effective working relationships with key partners locally and within the charity.
Engage with experts, groups, families, and charities to map and directly inform future needs.
Be the focal point for organisations/charities funded by the charity in Scotland.
Working with Director of Relationships and Funding and the Commissioning Team, deliver/convene workshops and seminars to identify need and create an environment for effective partnership working
Support cohesive grant giving, developing priorities of funding and a suitable mechanism.
Lead and manage the Grants Administrator
The Candidate
Previous skills and experience in working with a wide range of stakeholders across the statutory and third sector
Comprehensive relevant commissioning knowledge and experience from the statutory or third sector.
Proven experience and competence of funding, and partnership working.
Possess the ability to inspire confidence, provide credible leadership, build and maintain relationships plus motivate and drive towards delivery of change at pace.
Confident manager able to adapt to a changing environment with strong problem-solving skills.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.
Do you live in the south of England? (Please note that this role is remote but you should be based in the south of England and will be required to travel within that region).
Do you have a range of excellent communication skills?
Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?
Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?
Are you able to be home-based and have the ability to travel to different locations in the South of England?
Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?
Then this is the role you’ve been looking for!
What we are looking for:
· A thorough understanding of inclusion and engagement work
· A thorough understanding of seldom heard communities
· To be able work to a high standard with a demanding and ever-changing workload
· Good communication and presentation skills
· Enthusiasm and a positive attitude
· The ability to manage and prioritise a demanding workload
What you’ll receive in return:
· A supportive and collaborative team
· Training and development
· Attendance bonus
· 25 days annual leave plus bank holidays
· Life assurance
· Discounted shopping vouchers
The client requests no contact from agencies or media sales.
You’ll oversee vital services such as building maintenance, catering, housekeeping, utilities, and communications - ensuring everything runs smoothly, safely, and efficiently.
This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £51,585 per annum.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
What you will be doing:
- Lead, coordinate and plan core services, including maintenance, waste disposal, catering, and housekeeping.
- Manage contractors and oversee project delivery to ensure high standards and value for money.
- Collaborate with the Senior Care Home Management Team and the Commercial Team to source consistent suppliers, supporting procurement and tender processes.
- Develop and implement rolling plans for equipment upgrades, ensuring value and compliance.
- Work with your teams to plan and deliver a high quality customer service and dining experience.
What we re looking for:
- Level 3 qualifications (or equivalent experience) in: Facilities Management (BIFM) and/or Housekeeping or Hospitality Management
- A diploma in Management Studies (or willingness to work towards)
- Level 4 Food Hygiene Certificate (or willingness to work towards)
- Strong management experience in a fast-paced, service-led setting (e.g. schools, hospitals)
- Proven ability to lead teams, manage complex operations, and drive continuous improvement
- Experience handling incidents, complaints, and writing formal reports
- A passion for delivering high-quality services that support the well-being of others
- You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.
Employee benefits include:
- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice
About Mais House
Mais House is one of six care homes operated by the Royal British Legion. Nestled near the coast in Bexhill-on-Sea, it’s a beautiful period property with 51 en-suite rooms, a lounge bar, cinema, memorial garden, conservatory, and landscaped grounds. Residents enjoy tailored nursing, residential and dementia care in a vibrant, supportive environment.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We're looking for a kind, compassionate and resilient Senior Payroll & HR Admin Partner to join our Human Resources team at our Head Office in Islington.
£32,000.00 per annum, working 35 hours per week.
(£32,000 on starting increasing to £33,093 once successfully passed probation)
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Payroll
Be responsible for the day to day delivery and coordination of the administration of the Payroll function, ensuring a timely and accurate payroll service is delivered to Look Ahead's employees, workers and Board members, to agreed deadlines
Produce and review any monthly exception reports to identify and rectify any payroll errors arising
Work with the HR Admin and Payroll Manager, Director of People and Director of Finance to ensure that payroll data processing reviews are rigorously and independently checked, validated and signed off
Act as liaison with internal and external auditors and other 3rd parties (as appropriate) on all matters with regard to Payroll processes, controls and systems
Act as liaison with MHR, HR department and Business Systems team on all areas of the payroll.
HR Admin
Acting as the first point of contact for all HR Admin related queries, via phone and email; responding promptly, whilst managing expectations effectively
Ensure letters for contractual changes for staff are sent out in a timely and accurate way and all relevant systems updated
Respond to straightforward policy and process queries, providing appropriate advice and guidance in line with Look Ahead policy, ensure that urgent items are prioritised and that any issues are highlighted and resolved as quickly as possible; escalate to the Admin Manager or an HR Business Partner as appropriate
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Can work to tight deadlines and deliver accurate work on time
Strong customer service approach - wants to get things right first time and ensures timely and effective communication with customers
Good attention to detail with minimal errors
Ability to prioritise and manage multiple tasks
Proactive and enthusiastic in approach to work and improving processes
Is confident in successfully resolving issues or conflict
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude
For the full list, please see our website.
What you'll bring:
Essential:
Excellent attention to detail and high levels of accuracy
Previous payroll experience
Experience using iTrent or similar payroll/HR system for payroll purposes
Experience of monthly payroll processes
Intermediate or above Level IT competency, particularly in Microsoft Word and Excel
Experience of dealing with staff payroll and/or HR queries in a timely manner
Desirable:
Social Housing experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Battersea's Global Programmes Department is looking for a Grants and Programmes Manager to manage the delivery of a portfolio of work within the Grants and Programmes function. This is an exciting time for Battersea as we expand our work to impact more dogs and cats. Over the coming five years it is planned that the size and complexity of grant making will grow, including the establishment of several multi-year programmes in the UK and abroad.
This is a senior grant making role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, strategic leadership and good grant making practice.
The successful postholder should be comfortable making proposals, suggesting alternative approaches and solutions, supporting the contributions of others, and advancing the collective interests of a team. They should also be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues and external partners as an integral element of the role. The successful postholder should be able to develop and maintain effective relationships with stakeholders, to pose and field questions of considerable complexity and sensitivity and use discretion in carrying out a constructive and effective dialogue; they will be comfortable with proposing ideas, engaging in productive debate, supporting the contributions of others, and in other ways advancing Battersea’s strategic interests.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 17th May 2025
Interview date(s): First stage interviews: 22nd May 2025; Second stage interviews: 28th May 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Senior Manager (Humberside Women's Centres)
PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter
The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
Salary: £39,375 - £40,425
Location: Hull
Hours: 37 hours full-time
Closing Date: 9.00am, 19th May 2025
Interview Date: 4th June 2025
Together Women is looking for an outstanding Senior Manager to lead our Humberside team, and to manage our busy and vibrant Women’s Centre in Hull City Centre, as well as our hubs across Bridlington, Beverley and Goole.
About Us
Together Women is an award-winning charity that supports women and girls across the North of England, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
From our Women Centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse and re-offending, and evoke systems change.
Women become involved in the Criminal Justice System for a complex range of reasons. In our gender-specific centres, we provide holistic support to women by women, to overcome challenges and address needs. We support women build upon their strengths and work through any barriers that are preventing them from progressing and achieving their potential.
Role summary
As Senior Manager for Humberside Women’s Centres you will play a pivotal role in leading and managing our centres and contract delivery in Humberside. Working closely with the Director of Services and supported by a senior key worker your focus will be on providing high quality, trauma-responsive support to women with experience of, or at risk of entering the criminal justice system.
You will lead on managing and delivering our contracts across Humberside to ensure our operational and strategic objectives are met. You will also focus on building excellent relationships with funders and key partners and identifying new partnership and advocacy opportunities.
Supported by a Senior Key Worker, your responsibilities will encompass the day-to-day management of our Women's Centres and contract delivery partners across various locations, including our Hull Women’s Centre, our Hubs in Goole, Beverley, and Bridlington, as well as partnerships in Grimsby and Scunthorpe.
Managing a team of Key Workers, you will be responsible for ensuring women and girls receive an exceptional service from within a safe, trauma-responsive, women-only spaces. Working alongside our statutory and non-statutory partners in Criminal Justice and Health and Social Care, you will ensure the continued strategic development of the Women’s Centre and represent Together Women at local and regional level.
Your responsibilities will also include identifying and pursuing new funding opportunities, and ensuring the continuity of existing services through effective contract management. As a forward-thinking individual, you will contribute to the wider strategic direction of the organisation as part of the senior management team, which will entail submitting high-quality monitoring reports to funders, line and team management, and contributing to the ongoing development of the vision, mission and values of Together Women.
Key accountabilities
Humberside service delivery
· Provide strategic and operational management for Together Women’s services across Humberside, including our Hull Centre and our Goole, Beverley and Bridlington Hubs.
· Lead on the planning, implementation, and evaluation of our work across Humberside, and embed Together Women’s values across everything we do.
· Ensure all TW policies and procedures, including safeguarding are implemented, overseeing appropriate staff training and support.
People management
· Effectively manage a dispersed team, promoting collaboration, cohesion and consistency in delivery and approach, and promote a great workplace culture.
· Line manage direct reports, ensuring all staff receive regular support, supervision and performance review, case management support, and training and development.
· Effectively manage staff resourcing, ensuring we have a fully staffed team with the skills and competencies to provide high quality, trauma-informed services.
· Develop great working relationships across the organisation and build an open, inclusive and collaborative senior management culture.
Contracts and partnerships
· Lead and manage our statutory and non-statutory contract delivery partners.
· Oversee effective performance management of services; identifying risks, monitoring targets, assessing delivery standards, and ensuring requirements and quality standards are met.
· Lead, manage and develop effective service governance, quality assurance and auditing systems.
· Establish, build and maintain strong relationships with external partners including commissioners, funders, delivery partners and wider stakeholders
· Oversee systems and processes for obtaining feedback from stakeholders, including service users, in order to inform and improve service delivery
Financials and reporting
· Manage the operational budget, ensuring services operate within budgets and any variations are identified and reviewed
· Prepare and present accurate, timely reports to internal and external stakeholders as required.
· Identify relevant funding opportunities and prepare funding applications in collaboration with the leadership team, to support long-term sustainability of our services.
· Lead on development, implementation and management of our monitoring and evaluation systems and processes, to evidence the need, reach and impact of our work.
Additional Accountabilities
· Support and embody the mission, ethos and values of Together Women.
· Deputise for the Senior Leadership Team as required, both internally and externally.
· Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position.
· Maintain and improve competencies through continuous professional development.
· Abide by all organisational policies, codes of conduct and practices.
· Support and promote inclusion, diversity and equality of opportunity in the workplace.
Role Requirements
Experience
· Leading, motivating and managing effective and successful teams (preferably in service delivery in the charity, voluntary or public sector).
· Management of contracts and maintaining great relationships with contract providers.
· Delivering monitoring & evaluation systems and auditing service quality and performance.
Involvement of customers or services users in development, delivery and evaluation of services.
· Developing and implementing best practice and strategies on equity, diversity and inclusion.
Skills and Abilities – Essential
· Excellent spoken and written communication skills.
· Excellent influencing, relationship-building and negotiation skills.
· Strategic planning and the ability to translate strategy into tangible plans and achievable goals.
· Ability to lead and manage a team of managers operating across dispersed locations.
· Solution-focused approach, and able to make effective, timely and considered decisions.
· Ability to balance the need for reflection and responsiveness, and make decisions independently.
· Proactive, collaborative and compassionate.
· Fluent budget management, and use of financial processes and systems
· Fluent in Microsoft Office and standard IT equipment
· Excellent time management skills, manage own workload effectively, prioritise and meet deadlines.
· Ability to respond positively to change, apply learnings and celebrate successes.
Skills and Abilities – Desirable
· Experience of managing services for women and/or in the criminal justice system.
· Implementation of organisational change or change programmes.
· Experience leading positive workplace culture and implementing strategies to boost employee satisfaction, morale and productivity.
· Experience of service user involvement and/or co-production practices.
· Evidence of continued professional development.
Other Requirements
· Able to travel locally, regionally and nationally as required.
· Able to work some evenings and weekends and stay overnight where necessary.
· Commitment to creating inclusive workplaces and anti-discriminatory practice.
· Ability to apply principles of equity, diversity and inclusion to all areas of work.
· Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS
The post holder is expected to work within policies and procedures of Together Women and be committed to its ethos and values. This includes promoting and demonstrating the principles of equity (including encouraging diversity and tackling discrimination) and sensitivity to the environment.
Please note this post is exempt under section 7 (2) (e) and (f) of The Sex Discrimination Act 1975 and therefore open to female applicants only. The successful applicant will be subject to an enhanced DBS check.
Please ensure you have included a covering letter of no more than 2 sides of A4, expressing how you meet the role requirements and any relevant experience of the key accountabilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Service Manager
Salary: £27,700
Location: Bedford
ABOUT THE DEPUTY SERVICE MANAGER ROLE
We're hiring a Deputy Service Manager to join our service in Bedford. You will be responsible for the running and oversight of a 19-bed residential service close to Bedford Town Centre offering a safe, peaceful and supportive living environment for individuals wishing to engage with support to assist them in increasing their levels of independence.
You will provide overall leadership and management of your service and team who deliver high quality, trauma informed support to residents. You will work to ensure we meet full contract and compliance needs, as well as provide leadership to your team to achieve KPI's and other service requirements.
The role:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
Shift/Working pattern: 37.5 hours a week face to face in service Monday to Friday 09:00 - 17:00, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our out of hours on call service.
What are we looking for from a Deputy Service Manager?
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace. The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.
You will be required to identify opportunities to develop and grow DFN Project SEARCH programmes across a geographical area with the aim of supporting the organisation to ensure that as many people as need it have access to DFN Project SEARCH programmes.
In addition, you will be required to develop strategies to ensure that the operational programmes in your area are achieving at least the average outcomes expected for young people in our programmes and so you must be committed to continuous improvement.
You will be specifically required to develop strong partnerships and train and support colleagues within your area. You may also be required to support colleagues promoting DFN Project SEARCH in other areas, further European projects as required and contribute to the development of relevant UK focussed materials.
As a Programme Specialist you will be expected to:
- Demonstrate effective project planning and preparation so that each project delivers achieves the highest quality programme possible and outstanding employment outcomes for the interns.
- Establish effective working relationships with schools, colleges, local authorities, employers and the project professional staff to promote the building of excellent, high quality partnerships at each site to ensure the effective running of programmes and promote sustainability in a volatile environment.
- Take an active part in decision making, planning and audit processes of each project
- Ensure that you implement DFN Project SEARCH policy and have a clear understanding of required quality standards and criteria which constitute effective teaching and learning
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Betknowmore UK
Our Vision
At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.
We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.
How we started
Betknowmore UK was established in 2013 by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Find out more about our organisation and history via our website.
Role Overview
We are looking for an experienced and dynamic Community Outreach Manager to manage and expand our outreach efforts. The Community Outreach Manager will be responsible for leading a team to deliver Betknowmore UK's Community Outreach services, engaging with local communities, and supporting individuals impacted by gambling harms.
This is a key leadership role that involves overseeing the service’s strategy, operations, and delivery, ensuring that services are accessible, effective, and meet the needs of diverse communities.
The Disclosure & Barring Service (DBS) -Disclosure
Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 20131198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.
Key responsibilities and accountabilities
1. Leadership and Team Management:
- Lead and manage the GOALS team, ensuring they have the resources, support, and training to effectively deliver services.
- Provide regular supervision, mentoring, and performance feedback to outreach staff.
- Design and implement training plans to enhance team capabilities and leadership potential.
- Set individual and team performance goals, conduct regular performance reviews, and offer constructive feedback.
- Identify opportunities for improvement and support team members in their growth and development.
- Develop and maintain a high-performing team culture that reflects Betknowmore UK's values and commitment to compassionate, non-judgmental support.
2. Service Delivery and Development:
- Oversee the delivery of community outreach initiatives aimed at raising awareness of gambling harm and providing support to individuals and communities.
- Ensure the team is effectively engaging with local organizations, community groups, and other stakeholders to increase the visibility of our services.
- Monitor the quality of service delivery and make improvements where necessary to meet the needs of service users.
- 3. Strategic Planning and Service Improvement:
- Collaborate with senior management to develop and implement the strategic direction for community outreach services, ensuring alignment with Betknowmore UK's wider objectives.
- Continuously evaluate service effectiveness, gathering feedback from stakeholders, service users, and team members to drive continuous improvement.
- Lead the development and implementation of outreach campaigns and partnerships to engage at-risk communities.
4. Reporting and Compliance:
- Maintain accurate and up-to-date records of outreach activities and case management, ensuring compliance with confidentiality and safeguarding procedures.
- Prepare and present regular reports on service performance, including outcomes, challenges, and achievements.
- Ensure that all outreach services meet organisational standards, as well as external regulatory requirements
5. Stakeholder Engagement and Networking:
- Build and maintain strong relationships with external partners, including community organizations, local authorities, and support services.
- Represent Betknowmore UK at community events, conferences, and other networking opportunities.
- Work collaboratively with other service lines within the organization to ensure a holistic approach to supporting individuals with gambling-related harm.
Key Requirements
Essential:
- Must be London based as you will be required to attend community events and in-person meetings within the Greater London area.
- Significant experience in a leadership or managerial role within a social services, community outreach, or public health setting.
- Demonstrable experience in managing outreach or support services, with a focus on community engagement and impact.
- Strong communication, interpersonal, and presentation skills.
- Proven ability to work independently, manage a team, and collaborate with diverse stakeholders.
- Ability to analyse data and use insights to improve service delivery and outcomes.
- Commitment to promoting equality, diversity, and inclusion in all aspects of work.
- Strong organizational and time-management skills, with the ability to handle multiple priorities effectively.
Desirable:
- Knowledge and understanding of gambling harm, its impact on individuals and communities, and the available support systems.
- Experience of working in or with the gambling sector, or experience of working with vulnerable or at-risk populations.
- A relevant qualification in social care, public health, or community outreach.
- Knowledge of safeguarding policies and procedures.
Application Instructions
Please read the Job Pack for full details of the role. Applications must contain a cover letter and a CV to be considered for the role. Your cover letter (no more than 2 pages) and should outline how you meet the role specification and demonstrate an interest in the role. The closing date of Thursday April 17th however interviews will be held on a rolling basis.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
Sitting within the Supporter Led Fundraising (SLF) department, the Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing over £3.5m income from individuals and groups fundraising through mass participation events including The London Marathon, International Marathons, The Great North Run, Threshold Events and more!
As one of two Sporting Event Managers, you will join a busy and successful team of 10 responsible for the delivery and optimisation of our events portfolio. We are looking for an exceptional individual, who will lead on the planning, project management and delivery of ARUK’s flagship third-party events, including London Landmarks, Own Place in Event Fundraising and challenge events.
This is a line management role, currently responsible for 4 direct reports and the strategic oversight of the events they manage. You will work closely with the other Sporting Event Manager to ensure consistency with supporter stewardship, manage budgets and support in financial planning, review team capacity and identify and manage priorities throughout the event calendar year, ensuring efficiency and a first-class supporter experience, with an overall goal of maximising income for dementia research.
You will be an integral part of the SLF Managers Team, helping drive our ambitious organisation growth and ultimately helping us find a cure. The role is managed by the Head of Sporting Events & Volunteering (HoSV).
Main duties and responsibilities of the role:
Line Management
· Line management of the high performing 2x Sporting Events Officers and 2x Sporting Events Executives; inspiring and driving their success to ensure they remain highly motivated in their roles, achieve their targets and play a key part in the performance of the wider Sporting Events Team, and Alzheimer’s Research UK.
· Monitor, review, and empower direct reports to ensure effective communication across the wider team and with key stakeholders e.g. volunteering, RFO’s and wider SLF.
· Support your direct line reports in their development, helping them to spot opportunities for growth.
Monitoring and Reporting
· Manage the Sporting team’s income and expenditure budget, including monthly reporting, and supporting HoSV with monthly reforecasts, and annual budget and operational plan setting.
· Review participation and income against event targets to track impact, ROI and cost income ratio and report back to HoSV regularly.
· Ensure the fundraising CRM (salesforce) is being used effectively to facilitate accurate supporter stewardship and financial reporting.
· Use data insights and trends to support the HoSV in budgeting, forecasting and event portfolio reviews.
· Continue to review and be willing to change Sporting Event Team processes and contribute to wider organisational process changes where necessary.
· Support the embedding of our CRM system: Salesforce, including writing processes and ensuring CRM best practice across the team.
Relationship Management
· Build and maintain excellent working relationships with our third-party event providers and identify new opportunities and ensure all avenues are being optimised for ARUK.
· Identify and steward alongside the Regional Fundraising Officers’ high-value supporters to ensure we are spotting opportunities beyond their current event.
· Work collaboratively within SLF, to ensure all fundraising opportunities are shared and communicated and resources are available.
· Work closely with the Marketing & Engagement Team to brief in marketing requirements, share trends, learnings, and results to optimise future activities.
· Work closely with managers from SLF Departments and work together as a management team to support on the strategic direction of ARUK, as well as deliver any tactical projects.
· Support and consult with any cross functional teams to deliver our third-party events portfolio.
Strategy & Operational Planning
· Work in consultation with the HoSV to develop the sporting events strategy and annual tactical plan for ARUK to continue to build income in this area.
· Work with HoSV to further develop our events strategy for 2026 onwards.
· Stay abreast of sector sporting events activity to ensure effective positioning and marketing of events.
Stewardship and Supporter experience:
· Plan and deliver an excellent communications journey for sporting event participants including exploring new technologies and how we can talk to our supporters in the way most effective and relevant to them- whether that be email, phone, face to face or SMS. Whilst also ensuring it aligns with wider stewardship goals with the charity and future cross-sell asks.
· Attend third-party events and oversee appropriate staff and volunteer representation to give the maximum brand presence and give the supporters the best possible event day experience e.g. Cambridge Half, London Marathon, London Landmarks, Great North Run and any other events where we need staff.
· Work with the wider SLF team to share best practise, ‘surprise and delight’ success and re-engagement activity to help drive long-term loyalty.
· Work with Regional Fundraising Officers, Philanthropy and Corporate Partnerships teams to pass over warm and relevant supporters at the best points in their individual stewardship journeys.
· Work alongside Data and Insights Teams to understand the potential lifetime value of our sporting events participants and ensure opportunities are developed for supporters to hold a long-term fundraising relationship with ARUK.
What we are looking for:
· Experience of delivering mass participation fundraising, in particular managing high-profile/ large third-party event partnerships
· Great knowledge and passion for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Good practice and understanding of GDPR and compliance.
· Supporter/stakeholder management experience.
· Project management experience.
· Proven track record of meeting or exceeding financial and non-financial targets.
· Line Management experience.
· Excellent CRM/database management skills.
· Excellent communication skills, both verbal and written.
· An ability to manage a busy and varied workload.
· First-class organisational skills.
· Excellent attention to detail.
· Skilled at building excellent relationships with internal and external stakeholders.
· A positive and contagious enthusiasm to inspire others.
· An approachable team player who is always seeking opportunities for collaboration.
· An interest in data analysis and financial aptitude.
· Flexibility to work unsociable hours and willingness to travel.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £43,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 5th May 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.