Care management jobs
We are seeking a cleaner to clean our offices, toilets, kitchen/break rooms, residential and all general areas in our premises at Clapham Junction.
The hours of work are 20 hours per week, Monday to Friday 1.00pm to 5.00pm.
As well as having proven experience of cleaning in an office or industrial environment, you will be familiar with Health and Safety procedures relating to cleaning, including COSHH regulations and manual handling. Basic literacy and computer skills are essential in this cleaner role, to complete timesheets, report maintenance and similar communications.
Successful applicants for the Cleaner post will be required to wear personal protective equipment as supplied and to undertake a DBS check.
Salary and Location
- Band CLG, London Spine points 46-44
- Starting salary: £31,639 p.a. rising to £33,334 p.a. pro rata in annual increments (equivalent to £17.95 per hour)
- PCS Clapham
Successful candidates for the Cleaner post will be able to demonstrate:
- Proven experience of cleaning in an office or industrial environment
- Knowledge of health and safety procedures relating to cleaning including COSHH
- Basic numeracy, literacy and IT skills
- Ability to communicate effectively
The main duties of the Cleaner role include:
- Maintaining clean
- toilets, washrooms and showers
- office and common areas
- kitchen and rest areas
- Reporting minor repairs and maintenance faults to line manager
The ability to clean to a high standard, work on your own initiative, meet deadlines, and support the cleaning team are all essential requirements for a successful Cleaner at PCS.
Closing date: at 12 midday on Monday 24 August 2026
Interviews will be held at PCS Clapham: Thursday 10 September 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: CLEANER
Ref: 1526
Grade: CLG, London
Salary:
Spine points 46 - 44
Starting salary £31,639 p.a. rising to £33,334 p.a. pro rata
Location: PCS Clapham
Purpose of the job:
The key purpose of this role is to ensure all offices, services and common areas are kept clean by both scheduled and unscheduled cleaning services.
Responsible to: Cleaning Supervisor
Responsible for: Not applicable
Contacts
External:
Not applicable
Internal:
Members of staff, tenants and visitors to PCS Clapham
Main duties and responsibilities
1. Cleaning toilets, washrooms and showers
- Empty and clean waste bins and renew bin liners
- Clean and disinfect toilet seats both sides
- Clean and disinfect toilet pans, urinals and hand basins
- Clean and disinfect all fixtures and fittings
- Clean and disinfect floors
- Clean and disinfect shower
- Polish mirrors
- Damp wipe windowsills, skirting boards and ledges
- Damp wipe walls, panels and doors
- Clean and disinfect worktops
- Replenish toilet rolls, hand towels and soap liquid
- Fill out cleaning checklist when completed
- Report minor repairs and maintenance to line manager
2. Cleaning Office and common areas
- Empty and clean all bins and renew bin liners
- Dust, damp wipe and polish all furniture, windowsills, ledges, skirting boards etc.
- Dust, damp wipe and polish all fixture and fittings
- Clean and dust computers, photocopiers etc
- Remove hand marks etc. from all viewing panels
- Wash cups, glasses and jugs
- Put out water, jugs and glasses in meeting rooms
- Prepare refreshments for meetings
- Clean outside casing of hot and cold drinks machines
- Remove marks from furniture, walls, doors etc.
- Dust window blinds
- Vacuum carpets including stairs
- Clean and mop all hard floors including stairs
- Clean and polish handrails on stairs and landings
- Dispose of all rubbish in the correct manner and designated area
- Dispose of food waste in correct bins
- Keep the cleaning cupboard clean and tidy
- Replenish consumables in breakout area
- Remove all utensils from meetings once it has finished
- Replenish paper towel and cups
- Prepare refreshments for meetings
- Remove all catering utensils at the end of day (If required)
3. Cleaning Kitchen & Breakout Areas (if required)
- Empty and clean waste bins and renew bin liners
- Clean and disinfect sink and taps
- Clean and disinfect worktops and tabletops
- Clean and disinfect all fixtures and fittings, including fridges & Microwaves
- Clean and disinfect floors
- Vacuum carpets
- Damp wipe windowsills, skirting boards and ledges
- Damp wipe walls, panels and doors
- Replenish all consumables.
- Report minor repairs and maintenance to line manager
4. Deep clean (if required)
- High - level dust and wash walls
- High - level dust and wash ceilings and vents
- High - level dust and wash furniture
- High - level clean window blinds
- Clean windows
- Clean up after builders and contractors
- Scrub and buff and polish hard floors
5. Clean Carpet (if required)
- Move furniture and equipment
- Use a heavy-duty carpet cleaner and extractor
- Use a carpet scrubbing machine
- Replace furniture and equipment
6. Other
- Reporting minor repairs and maintenance faults to line manager
- Reporting Health and Safety Risks to line manager
7. General
- At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values
- Take due and reasonable care of him / herself and others in respect of
- Health & Safety at Work
- PCS is committed to the training and development of all its employees and the post holder has a responsibility to participate
- Act in a manner that enhances the work of PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals.
- Such other duties that may reasonably be required and that are within the level of the responsibility of this post
Progression beyond the minimum spine point is dependent on training and/or duties completed.
Post: CLEANER
Ref: 1526
Date: August 2026
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Proven experience of cleaning in an office or industrial environment
- Deep cleaning procedures
- Carpet cleaning
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
KNOWLEDGE
- Health and safety procedures relating to cleaning
- COSHH storage and use of hazardous materials
- Manual handling
SKILLS
- Basic numeracy, literacy and IT skills
- Ability to communicate effectively
- Ability to work on own initiative
- Ability to work to set deadlines
- Application of diligence within work area
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £60,000 - £80,000 FTE (£48,000 - £64,000 Pro rata for part-time), commensurate with experience
Contract: Permanent | Part-Time (0.8 FTE) | Year-round (Flexible working patterns considered)
Reporting to: The Head
St Catherine’s is seeking a visionary Director of Strategic Partnerships & Development to join our Senior Leadership Team. In this pivotal executive role, you will lead the strategy for our fundraising, external relations, corporate partnerships, and business development initiatives—shaping the future financial resilience and educational ambition of the School.
You will be responsible for securing philanthropic support, cultivating major donors, developing strategic partnerships and generating sustainable income opportunities. Whether your background is in corporate partnerships, high-value fundraising, commercial growth, hospitality, or professional services, this is an extraordinary opportunity to leverage your relationship-building expertise to make a lasting impact. Prior experience in the education sector is not required.
The Opportunity
As a senior ambassador for St Catherine’s, you will shape and execute an ambitious strategy to diversify income, engage key stakeholders, and maximize the value of the School’s brand and physical assets.
Reporting directly to the Head, you will oversee our Development and Alumnae Relations functions while collaborating closely with Admissions, Marketing, and Finance.
Key Priorities:
- Philanthropy & Major Gifts: Build and steward a pipeline of prospective donors, leading capital campaigns, grant applications, and major gift initiatives across alumnae, parents, and benefactors.
- Strategic Partnerships & Commercial Growth: Identify and secure mutually beneficial collaborations across business, technology, arts, sport, and the wider community.
- Alumnae & Community Engagement: Deliver an exceptional engagement strategy that turns network affinity into meaningful advocacy, mentorship, and support.
- Asset Optimization: Partner with executive colleagues to identify commercial opportunities within the School’s Site Masterplan and facilities.
- Data-Driven Strategy: Champion CRM systems and performance insights to track growth, evaluate potential initiatives, and guide executive decision-making.
About you:
- Senior Commercial Leadership: Proven success in a brand-led, growth-focused, or customer-centric organization.
- Relationship Mastery: Outstanding networking, negotiation, and influence skills with high-net-worth individuals, foundations, or executive stakeholders.
- Strategic Vision & Execution: The ability to translate big-picture strategy into clear, measurable execution frameworks.
- Data Literacy: Comfortable utilizing data insights, CRM systems, and performance dashboards to track pipeline conversion and guide choices.
- Ethos & Integrity: Alignment with St Catherine’s values, a commitment to holistic education, and an uncompromising dedication to child safeguarding.
Why Join Us?
At St Catherine’s, we offer a collaborative environment and a competitive benefits package, including:
- Flexible Working: Part-time (0.8 FTE) with flexible working patterns considered.
- Pension Scheme: Generous employer pension contributions (up to 12% employer).
- Holiday Allowance: 25 days plus Bank Holidays (pro-rata), available to book year-round.
- Fee Remission: Discounted school fees for daughters attending St Catherine’s.
- Health & Wellbeing: Comprehensive Health Cash Plan, complimentary lunches during term time, and a Cycle to Work scheme.
- Convenience: Free ample on-site parking.
How to Apply
Please submit your application online via My New Term by 10:00 AM on Tuesday 1st September 2026.
Please note: Applications will be reviewed on a rolling basis, and interviews may be scheduled prior to the closing date. Early application is strongly recommended.
St Catherine’s is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening, including checks with past employers and an Enhanced DBS with Barred List check. St Catherine’s is an equal opportunities employer.
The client requests no contact from agencies or media sales.
We are seeking two diligent cleaners to clean our offices, toilets, kitchen/break rooms, residential and all general areas in our premises at Clapham Junction.
The hours of work are 20 hours per week, Monday to Friday 4:00am to 8:00am.
As well as having proven experience of cleaning in an office or industrial environment, you will be familiar with Health and Safety procedures relating to cleaning, including COSHH regulations and manual handling. Basic literacy and computer skills are essential in this cleaner role, to complete timesheets, report maintenance and similar communications.
Successful applicants for the Cleaner post will be required to wear personal protective equipment as supplied and to undertake a DBS check.
Salary and Location
- Band CLG, London Spine points 46-44
- Starting salary: £31,639 p.a. rising to £33,334 p.a. pro rata in annual increments (equivalent to £17.95 per hour)
- PCS Clapham
Successful candidates for the Cleaner post will be able to demonstrate:
- Proven experience of cleaning in an office or industrial environment
- Knowledge of health and safety procedures relating to cleaning including COSHH
- Basic numeracy, literacy and IT skills
- Ability to communicate effectively
The main duties of the Cleaner role include:
- Maintaining clean
- toilets, washrooms and showers
- office and common areas
- kitchen and rest areas
- Reporting minor repairs and maintenance faults to line manager
The ability to clean to a high standard, work on your own initiative, meet deadlines, and support the cleaning team are all essential requirements for a successful Cleaner at PCS.
Closing date: at 12 midday on Monday 24 August 2026
Interviews will be held at PCS Clapham: Wednesday 9 September 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: CLEANER
Ref: 1426
Grade: CLG, London
Salary:
Spine points 46 - 44
Starting salary £31,639 p.a. rising to £33,334 p.a. pro rata
Location: PCS Clapham
Purpose of the job:
The key purpose of this role is to ensure all offices, services and common areas are kept clean by both scheduled and unscheduled cleaning services.
Responsible to: Cleaning Supervisor
Responsible for: Not applicable
Contacts
External:
Not applicable
Internal:
Members of staff, tenants and visitors to PCS Clapham
Main duties and responsibilities
1. Cleaning toilets, washrooms and showers
- Empty and clean waste bins and renew bin liners
- Clean and disinfect toilet seats both sides
- Clean and disinfect toilet pans, urinals and hand basins
- Clean and disinfect all fixtures and fittings
- Clean and disinfect floors
- Clean and disinfect shower
- Polish mirrors
- Damp wipe windowsills, skirting boards and ledges
- Damp wipe walls, panels and doors
- Clean and disinfect worktops
- Replenish toilet rolls, hand towels and soap liquid
- Fill out cleaning checklist when completed
- Report minor repairs and maintenance to line manager
2. Cleaning Office and common areas
- Empty and clean all bins and renew bin liners
- Dust, damp wipe and polish all furniture, windowsills, ledges, skirting boards etc.
- Dust, damp wipe and polish all fixture and fittings
- Clean and dust computers, photocopiers etc
- Remove hand marks etc. from all viewing panels
- Wash cups, glasses and jugs
- Put out water, jugs and glasses in meeting rooms
- Prepare refreshments for meetings
- Clean outside casing of hot and cold drinks machines
- Remove marks from furniture, walls, doors etc.
- Dust window blinds
- Vacuum carpets including stairs
- Clean and mop all hard floors including stairs
- Clean and polish handrails on stairs and landings
- Dispose of all rubbish in the correct manner and designated area
- Dispose of food waste in correct bins.
- Keep the cleaning cupboard clean and tidy
- Replenish consumables in breakout area
- Remove all utensils from meetings once it has finished
- Replenish paper towel and cups
- Prepare refreshments for meetings
- Remove all catering utensils at the end of day (If required)
3. Cleaning Kitchen & Breakout Areas (if required)
- Empty and clean waste bins and renew bin liners
- Clean and disinfect sink and taps
- Clean and disinfect worktops and tabletops
- Clean and disinfect all fixtures and fittings, including fridges & Microwaves
- Clean and disinfect floors
- Vacuum carpets
- Damp wipe windowsills, skirting boards and ledges
- Damp wipe walls, panels and doors
- Replenish all consumables.
- Report minor repairs and maintenance to line manager
4. Deep clean (if required)
- High - level dust and wash walls
- High - level dust and wash ceilings and vents
- High - level dust and wash furniture
- High - level clean window blinds
- Clean windows
- Clean up after builders and contractors
- Scrub and buff and polish hard floors
5. Clean Carpet (if required)
- Move furniture and equipment
- Use a heavy-duty carpet cleaner and extractor
- Use a carpet scrubbing machine
- Replace furniture and equipment
6. Other
- Reporting minor repairs and maintenance faults to line manager
- Reporting Health and Safety Risks to line manager
7. General
- At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values
- Take due and reasonable care of him / herself and others in respect of
- Health & Safety at Work
- PCS is committed to the training and development of all its employees and the post holder has a responsibility to participate
- Act in a manner that enhances the work of PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals.
- Such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Progression beyond the minimum spine point is dependent on training and/or duties completed.
Person Specification: CLEANER
Ref:1426
Date: August 2026
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Proven experience of cleaning in an office or industrial environment
- Deep cleaning procedures
- Carpet cleaning
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
KNOWLEDGE
- Health and safety procedures relating to cleaning
- COSHH storage and use of hazardous materials
- Manual handling
SKILLS
- Basic numeracy, literacy and IT skills
- Ability to communicate effectively
- Ability to work on own initiative
- Ability to work to set deadlines
- Application of diligence within work area
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Who we are:
Chefs in Schools exists to improve children’s health and futures through improving school food and food literacy.
We work alongside schools and catering teams to transform what children eat every day, particularly in communities facing the greatest barriers to good health. We combine practical support, training, operational expertise and sector influence to help schools serve fresh, nutritious food that children want to eat.
We are ambitious about both impact and scale. We want every child to have access to excellent school food and a real food education, regardless of background.
We are a values-led organisation. We are bold, honest, collaborative, innovative and focused on solutions.
About you and the role
We are looking for an enthusiastic and proactive Fundraising Officer to join our Partnerships and Engagement team. This is a brilliant opportunity to support a broad portfolio across income streams including Trusts and Foundations, Corporate Partnerships, and Major Donors.
You will play a crucial role in our fundraising efforts by leading prospect research to identify new funding opportunities to build a strong pipeline. You will support the Senior Partnership Manager and Philanthropy Manager to grow a portfolio of trusts, corporate partners and philanthropists. You will also be responsible for maintaining the CRM database (Beacon) and administrative tasks. This varied role is perfect for someone who enjoys building relationships and coordinating meaningful supporter engagement opportunities. You will work with colleagues across Chefs in Schools to gather compelling stories and impact data that demonstrate the difference our funders make.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We’re dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles.
You will have excellent organisation skills, with good attention to detail and the ability to prioritise a varied workload. You will have strong communication skills and be able to build relationships with a range of internal and external stakeholders.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process please let us know.
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities
-
Lead prospect research to build a strong pipeline of trusts, corporates and major donors which align with our mission. This includes network mapping to identify existing connections and relationships.
-
Act as the CRM champion for fundraising, ensuring all donor interactions and details are accurately recorded and updated.
-
Support in developing and maintaining inspiring stewardship and engagement plans for funders and supporters.
-
Provide events support; logistics, guestlist management and other duties where required.
-
Prepare insightful briefings for the Senior Leadership Team ahead of key funder meetings.
-
Work with the communications team to create engaging end of term/ annual reports for key funders and donors.
-
Monitor sector trends and newly launched funding rounds to ensure we never miss an opportunity.
-
Work with the finance team to process donations and Gift Aid declarations, ensuring thank-yous are sent out promptly.
-
Pull regular financial and pipeline reports from the database to assist with team forecasting and planning.
-
Provide warm supporter care as the first point of contact for public fundraising inquiries.
-
Support the delivery of digital appeals, regular giving, and community fundraising initiatives.
Essential skills & experience
-
You have at least 1–2 years of experience in a charity fundraising environment.
-
You have interest and belief in our mission, to improve child health through improving food and food education in schools.
-
You are an excellent writer and communicator with strong presentation and communication skills.
-
You have experience of using CRM software.
-
You have strong research skills and experience synthesizing complex information into succinct and accessible copy.
-
You are highly organised and can juggle multiple deadlines while maintaining a sharp eye for detail.
-
You are a natural relationship builder, comfortable interacting with a diverse range of stakeholders.
-
You demonstrate self-motivation, flexibility and the ability to adapt to an ever-changing, growing organisation.
Desirable skills & experience
-
Experience using tools like Canva or Mailchimp to create engaging fundraising content.
-
Experience in planning and delivering fundraising events.
-
Familiarity with fundraising regulations and data protection laws regarding donor privacy.
What success looks like
Within the first 12 to 18 months, success in this role is likely to include a comprehensive knowledge of our existing fundraising model and key funders, taking the lead in prospect research, leading on account management of restaurant partners, small to medium scale fundraising campaigns, and supporting with event organisation. You will also have gained a comprehensive knowledge of the organisational strategy and the wider school food system.
Our commitment to inclusion
We know that strong candidates may not meet every single requirement listed in this job description.
If this role excites you and you believe you could make a strong contribution to our mission, we would encourage you to apply.
We are committed to building a diverse, equitable and inclusive organisation where people from different backgrounds, experiences and communities can thrive. If you require assistance or reasonable adjustments to our recruitment process please let us know.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality's happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you'll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job.
Each question has a 250-word limit. We recommend that you develop your answers offline and copy them in when you're ready, to make sure you don't lose your work if interrupted.
All communication about your application, other than a verbal job offer, will be sent through the Applied platform - please check your Applied account regularly (as well as your spam folder) for updates.
Your answers will go through our sifting process: all answers are anonymised, randomised and then reviewed by a panel of reviewers. A longlist of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 minute online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4-6 weeks
Shortlisted candidates will be invited to an online 30-minute competency based interview, held in the week commencing 7th September.
Successful candidates will be invited to an in-person second interview at our office in Brixton, London w/c 14th September. The interview overall will take a maximum of one hour.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Generalist Advice Worker/Advice Session Supervisor or Trainee position
Salary scale: SO1 - £38,585 to £40,514 per annum
Full-time: 35 hours per week
Term: Permanent
Post funded by Southwark Council
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (A.S.S) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an A.S.S within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £35,689 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public. This should include having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 7 September 2026
Interviews: Wednesday 9 September 2026
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.
To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Sponsorship and Individual Giving Officer. This role will play a key part in increasing and diversifying our income, enabling us to rescue, rehabilitate and rehome even more dogs during this pivotal moment in our charity’s history.
Role
Greyhound Rescue Wales is seeking a motivated and compassionate Sponsorship and Individual Giving Officer to grow and steward this important income stream. This role will nurture, develop and manage our corporate and individual giving programme, including legacies, ensuring our supporters feel valued and informed.
As part of our Income Generation Team, you will work closely with the Head of Fundraising, Trusts & Foundations Officer and Community & Events Fundraiser to help deliver an annual income target of £400K+.
You’ll take ownership of a varied portfolio of corporate relationships, membership and donors, whilst developing new partnerships and individual giving, including development of our legacies programme.
Please see attached the full job description and person specification
We work for a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
The client requests no contact from agencies or media sales.
We have a maternity cover opportunity available in the team at MASH. As an Outreach & Engagement Worker you will provide gender and trauma-informed support to women who are rough sleeping, begging and/or sex working in Manchester.
We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.
MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.
Purpose of the role
To work with other members of the MASH team to achieve the following outcomes:
- To improve women’s health
- To improve women’s wellbeing
- To increase women’s safety
- To enable women to identify and achieve their goals
- Women who sex work are heard, understood and experience less stigma
- Other agencies and policymakers understand the needs of women who sex work and are more effective at supporting them
Using a gender and trauma-informed approach, the Outreach & Engagement Worker will deliver 2-4 daytime outreach sessions per week in Manchester alongside partners, colleagues and volunteers. They will also attend the Street Engagement Hub weekly to provide specialist support to women attending this multi-agency hub. They will provide brief interventions and casework support to women supporting their needs holistically.
We stand with women who sex work and help you to experience good health, safety and emotional wellbeing.

We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
We have set out an ambition to address the stark and persistent inequalities in mental health access, experience, and outcomes, with a focus on those most at the margins (our equity priorities - racialised communities, young people, and people experiencing poverty). Our equity priorities are the golden thread through all of our equity work.
Team information
Will you join us?
As the Children and Young People Specialist, you will lead our work to better support young people's mental health. You will manage the Young People's mental health team to drive development and delivery of our programmes focused on young people, including our Youth Voice Network. You will work across the organisation, with local Minds and external partners to understand challenges and barriers to young people's mental health and identify opportunities for Mind to address these, e.g. through partnerships and innovation, collaborating with key stakeholders, internally and externally, to develop and mobilise solutions. You will do this through lived experience leadership, coproduction and engagement with relevant audiences. This role is located within the Equity Partnerships and Voices team within the wider Social Impact Directorate to provide strategic insight and oversight, and ensure an intersectional approach to addressing mental health inequalities.
Key duties and responsibilities
The post holder will:
- Lead on the continuous development of Mind's strategic plans for supporting Young People. Ensure the plans maximise Mind's impact and innovation across the Mind federation and enable us to reach our strategic ambitions.2. Work alongside colleagues across the Equity Partnerships and Voices team to address mental health inequalities and the intersections related to Children and Young people.3. Manage the CYP team and build on the pioneering Youth Voice Network. 4. Lead on the co-ordination & co-design of flagship CYP delivery at both a local and national level, working in partnership with colleagues across national Mind to develop new programmes, services and leverage funding 5. Ensure that young people's lived experience informs & guides Mind's work at both a local and national level so that young people with lived experience are actively involved in the planning, development and delivery of Mind's strategic plans. 6. Build positive relationships with grassroots organisations who centre the needs of young people in order to amplify youth voice.8. Being an external spokesperson for CYP work at Mind 9. Programme manage key funded CYP programmes such as the Trauma Informed Support programme, regularly reviewing performance against targets and budgets (including re-forecasting), providing regular activity and financial reports for the management and governance teams and funders, detailing delivery against outcomes and targets
This role requires a Disclosure and Barring Service (DBS) check.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
We would like to hear from you if you have one or more of the following experience:
*Have a background in Youth Work. This could be in an setting such as educational settings, youth clubs, faith based settings. This can be in either a paid or voluntary capacity
*Are able to speak Welsh
*Have lived experience as a person from a marginalised community
We retain the authority to close this vacancy prior to the advertised closing date and without prior notice, once an adequate number of applications has been received. Applications will be assessed on a continuous basis, and we respectfully advise prompt submission to ensure consideration.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Carers Sessional Worker
Do you enjoy working with young people? Are you interested in supporting Young Carers by delivering engaging activities that promote wellbeing, reduce isolation and give them a break from their caring responsibilities?
Then this job is for you!
Job Title: Young Carers Sessional Worker
Location: London, Wandsworth – Wandsworth Carers’ Centre (office-based and community/outreach)
Contract Type: Sessional / Zero Hours Contract
Salary: £15 per hour
DBS Check: Enhanced required
We are seeking a flexible, reliable, and enthusiastic Sessional Worker to join our Young Carers team. The primary focus of this role is to provide consistent support at our weekly Young Carers After School Club, which takes place every Thursday during term time from 4:30pm – 6:00pm. The club is delivered across two age groups (5–11 and 12–16 years), and regular attendance and commitment to supporting both groups each week is an essential requirement of the role.
You will work alongside the Young Carers team to deliver engaging, age-appropriate activities that promote wellbeing, reduce isolation, and provide children and young people with a fun, safe, and supportive break from their caring responsibilities. You will encourage participation, build positive relationships, support behaviour where required, and help ensure every young person feels welcomed, included, and valued.
You will also play an active role in planning and preparing for the After School Club as well as assisting with the set-up before each club and the clear-up afterwards to ensure the space is safe, organised and welcoming.
In addition to the weekly After School Club, you will support the delivery of our school holiday programme, including trips, workshops, activity days, and special events, subject to your availability. This will include contacting families, promoting upcoming activities, recruiting and booking young carers onto both the After School Club and holiday activities, supporting attendance, and helping to ensure activities are well attended by those who would benefit most.
From time to time, you may also support outreach and engagement activities, including attending community events, working with local schools and partner organisations, and helping to identify hidden Young Carers so they can access the support and opportunities available through our service.
This is a sessional role, therefore hours are not guaranteed but will be offered based on project need.
Key Requirements Include:
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Experience working with children, young people, or vulnerable groups
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Ability to communicate sensitively and effectively with young people and their families
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Reliable, punctual, and flexible
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A strong understanding of professional boundaries and confidentiality
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Willingness to work evenings and weekends
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Commitment to equality, diversity and inclusive practice
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Closing date: 31st August 2026
Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
Please submit a cover letter detailing why you would like to work at Wandsworth Carers' Centre and what makes you suitable for the role.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


Job Title: Philanthropy Officer
Reporting to: Philanthropy Manager
Purpose of the Role
The role of the Philanthropy Officer is to manage the gift administration and stewardship of supporters, lead on the stewardship of regular and individual givers, and support the Philanthropy Manager to grow the Individual Giving income stream for Chance to Shine.
This includes responsibility for the coordination of individual giving campaigns, management of the administration of legacy gifts, and wider regular giving campaigns and appeals.
Key responsibilities
Supporter Care
- Ensure all donations are efficiently and accurately recorded and acknowledged in a timely fashion.
- Process all individual giving bank donations including website/third-party fundraising/gift-collection platforms and ensure they are efficiently and accurately entered onto our Raisers Edge database and processed (cash, cheques, credit cards, Direct Debits and vouchers) daily.
- Maintain accurate electronic supporter records including donations, personal details, Gift Aid declarations, communication preferences and any other data relating to their support.
- Write and update template thank you letters.
- Respond to donor enquiries and provide personalised information as and when requested.
- Work with the Philanthropy Manager and the Communications and Marketing team to develop the supporter care strategy, proactively identifying and implementing new ways of improving supporter care.
Supporter Cultivation
- Coordinate appeals and campaigns to help upgrade supporters and bring in new donors.
- Regularly identify lapsed committed supporters with a view to reengaging them via fundraising cultivation.
- Produce copy for fundraising materials alongside the Communications and Marketing team and organise the distribution of these materials to supporters in a coordinated manner.
- Support the Philanthropy Manager on the organisation and execution of project visits for supporters including attending visits where needed.
- Support the Philanthropy Manager and Director of Fundraising with funding proposals and reports as needed.
- Support the Philanthropy Manager and Director of Fundraising when preparing for meetings and calls with current and prospective new supporters.
- Support on the research and identification of new prospects
Legacy gifts
- Lead on communications with legacy and in-memory supporters to ensure that this is sensitively managed and reflects the values of Chance to Shine.
- Monitor and maintain legacy gifts on the database and support with the administration of legacies for the organisation.
Compliance and Data Protection
- Support on data protection compliance for the fundraising team working with the Director of Finance and Resources and Fundraising team as appropriate.
- Ensure all fundraising processes comply with data protection regulations, (including Data Protection Act 2018 and GDPR) the Code of Fundraising Practice and any other regulatory bodies.
- Lead on updating supporters’ consent and preferences to comply with fundraising regulations and best practice.
General Support
- Manage fundraising income administration, including donation processing and income reconciliation with Finance Team.
- Lead on organisational Gift Aid, including Gift Aid promotion and submitting claims.
- Undertake other responsibilities not outlined above which are commensurate with a role of this nature and which have been discussed and agreed with the line manager.
- Work occasional evenings or weekends to support fundraising events (for which time off in lieu will be given)
Skills & Experience
Essential:
- Strong organisational skills with the ability to manage
- competing priorities and meet deadlines.
- Excellent written and verbal communication skills.
- Experience delivering high-quality supporter or customer service.
- Good knowledge and experience using CRM systems, ideally Raiser's Edge.
- Strong administrative skills and attention to detail.
- Good IT skills, including Microsoft Excel and Word.
Desirable:
- Experience of charity fundraising.
Key relationships:
- Chief Executive
- External stakeholders and supporters of Chance to Shine
- CTS senior management team
- Fundraising team
- Finance & Resources team
- Operations team
- Communications & Marketing team
- Impact & Evaluation team
London-based contract. Currently, work from the central London office is on average about 2 days per week. The role holder will need to be flexible as and when they are required to attend meetings, events, mostly in London but elsewhere around the country.
Inspiring young people through cricket
The client requests no contact from agencies or media sales.
WHO WE ARE
We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school.
In our nearly eight years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 18,000 bed bundles to children to date!
WHO WE ARE LOOKING FOR
As we continue to grow our service across the North West, we are looking to recruit a Family Engagement Officer to join our newly established North West team. This role offers a unique opportunity to play a key part in the growth and development of our vital service, particularly in the Merseyside area. The role is currently being offered at 21 hours per week (0.6 FTE) but has the potential to increase to full time with further development.
As our ideal candidate you will be based in the Merseyside area or within commuting distance, but be happy to travel in and around the wider North West area. You will be able to travel regularly to meet with the team and to conduct home visits across the region. You will also need to be able to attend our Leeds Warehouse or other areas when required.
You will be someone who has good experience of the broad range of day-to-day case management, working with external partners, volunteer support, and administrative activities that working in a dynamic charity brings, and someone who enjoys the busyness and variety of this.
Alongside your family support and engagement-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.
Ideally, you’ll have experience of working with vulnerable families and managing volunteers in the charity sector, due to some of the specialties that come with this, such as safeguarding and partnership working. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.
WHAT WE OFFER
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Starting at £15,600 with progression up to £18,000 p/a (£26,000 to £30,000 FTE)
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21 hours (0.6 FTE) worked across 3 or 4 days
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28 days annual leave, plus bank holidays (pro rated for part time work)
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Healthcare Cash Plan
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Quarterly Staff Recognition Award
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A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do”
The client requests no contact from agencies or media sales.
Do you have good listening and communication skillsand have an interest in supporting vulnerable women in Bristol?
We are looking for someone to join the Bristol Women’s Pathway (*women only) as a Project Worker. Our Women’s pathway offers safe spaces from abuse, exploitation or Violence Against Women and Girls (VAWG) and provides accommodation and housing related support to women experiencing homelessness;
As a project worker you will join a team dedicated to providing a safe, high quality and inclusive service to residents while they are living in the hostel, and a positive move-on into independent housing. In this role you will:
What you’ll be doing as a Project Worker
- Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way.
- Provide practical and personal support to clients with complex needs around areas such as housing and health.
- Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them.
- Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support.
- Continue to develop your skills around working with clients in a holistic way, we will provide training and support to help you gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support.
Where you’ll be working
You will work full time on-site on a 7‑day rolling rota, including mornings, evenings, weekends and bank holidays. In some of these role’s staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
About you
If you have good interpersonal and skills, patience and resilience we will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way.
We are looking for inspirational, people who will be committed to our recovery ethos, and has a genuine interest to support people to rebuild their lives. If you can demonstrate the below we’d love to hear from you!
- Experience supporting vulnerable individuals to identify goals and navigate change.
- Strong interpersonal and listening skills, with a genuine interest in working holistically with a person-centred approach.
- A flexible, solution focused mindset and the resilience to thrive in a fast paced, changing environment.
- An understanding of the challenges faced by people experiencing homelessness.
- Ability to challenge disruptive behaviour with empathy and assertiveness, balancing individual needs with service safety.
We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach.
How to apply
*For posts in our Women’s Service, for genuine occupational requirement reasons, we are seeking to appoint a woman (exemption under the Equality Act 2010, Part 1, Schedule 9). Our organisation is trans and non-binary inclusive, and we welcome applications from all women, including trans women, and from non-binary people.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply visit our website for further information.
Closing date: 10 am on 20 August 2026
Interview and assessments in Bristol between 8-11 September 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sue Ryder ensure that everyone approaching the end of life or living with grief can access the support they need.
Last year over 9,400 people were cared for by Sue Ryder’s hospice teams at home or in one of their centres. Their hospices provide expert palliative care and support for people who are living with a life-limiting condition, as well as supporting their families.
“Knowing there were people there 24 hours a day, not just professionals doing a job, but people who genuinely cared, meant everything.” (Family of a patient).
We are looking for a Regional Fundraiser to deliver sustainable funds through a variety of income streams. Are you a passionate person with excellent networking skills, and the ability to develop relationships with people from a wide variety of backgrounds?
This role is an amazing opportunity to make a difference as part of a truly inspirational fundraising team. Could it be the right role for you?
The Role
In this role you will deliver locally tailored activity to grow income and engagement across a variety of income streams. Reporting directly to the Regional Fundraising Team Manager, the main responsibilities include:
- Representing the charity within the local community, to raise awareness and increase engagement.
- Building and maintaining strong relationships with supporters including community groups, businesses and volunteers.
- Maintaining accurate data and ensuring compliant fundraising practice.
- Supporting in the implementation of the fundraising strategy.
The Person
We are looking for someone that has exceptional communications skills, is passionate, enthusiastic and has the ability to develop relationships with people from a wide variety of backgrounds. You must be confident presenting to community groups and networking with professionals.
Previous experience of delivering income in a fundraising role across community, events, corporate or volunteer-led activity would be advantageous. You must be sensitive and empathetic to working in a hospice environment, and any knowledge or understanding of In-Memory and Legacy giving would be desirable.
You must be able to work flexibly including occasional evening and weekends as required.
Why Sue Ryder?
The Wheatfields Hospice is a remarkable place, tucked away in the leafy suburbs of Headingley. It is a tranquil oasis that provides expert palliative care, which is vital for patients and their families when they need it most.
Sue Ryder have been providing expert care for over 70 years. They put people at the heart of the care they provide, and at the heart of the organisation.
This is evident in the friendly, positive welcome they give. The organisational culture provides a wonderful working environment where people feel valued, supported and where everyone adds value! Their commitment to invest in people to support personal development gives this role the opportunity for growth.
The charity’s benefits include:
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
If this sounds like the opportunity for the next phase of your career, then get in touch! Apply here, or get in contact with Leanne or Jen at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Interim Director of Income and Engagement (10 Months Fixed Term)
Salary: £75,000 to £78,000 per annum WTE
Hours: 37 hours per week
Location: Farnham, Guildford, Farnborough/Hybrid
Are you passionate about working for a charity that delivers exceptional care? A role with Phyllis Tuckwell gives you the opportunity to make a real difference to people’s lives every day.
We have an exciting opening for an Interim Director of Income and Engagement to join us on a 10-Month Fixed Term contract. This role provides senior leadership across the Income Generation and Marketing & Communications teams, ensuring we maintain strong community engagement, and leading teams to raise over £30,000 a day to run our vital services.
You will ensure continuity of income generation, strengthen supporter engagement, lead high-performing teams, and safeguard the hospice’s brand while driving sustainable growth. This is an exciting opportunity for a collaborative and commercially minded leader with a strong track record of delivering income, inspiring teams, and building lasting relationships in the charity or healthcare sector.
About You
A successful Interim Director of Income and Engagement will have:
- Senior Leadership experience in fundraising, marketing and communications, or charity retail.
- The ability to deliver income targets and manage multiple streams
- Excellent relationship building and interpersonal skills
- Experience of leading and motivating teams through periods of change
- Commitment to the values and mission of Phyllis Tuckwell
For a full list of essential requirements, please refer to the job description and person specification document.
About Us
We are based in Farnham, and Guildford, and provide bespoke, compassionate, palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Income Generation team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about on our website.
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role or to arrange an informal visit please contact Sarah Church. If you are unable to apply on-line or have any questions about the recruitment process.
Closing date for receipt of applications: 7th September 2026
Interviews to be held: 22nd September 2026
We reserve the right to close the role ahead of the closing date should sufficient applications by received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.
This post is subject to an enhanced Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Gateway Assessor
NJC Scale 2 - £28,948 to £29,337 per annum
Full-time – 35 hours per week
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:
- Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
- An understanding of the main enquiry issues involved in assessing clients' problems
- Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 24 August 2026
Interviews: Wednesday 26 August 2026
In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.


