Charity shop supervisor jobs
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Location: Shop from Crisis Peckham, 160 Rye Ln, SE15 4NB
About the role
We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 8 December 2025 23:55
Interview date: Wednesday 14 December 2025 location TBC
Thank you!
Salary: £30,000-£40,000 per annum, depending on experience
Contract: Full-time (37.5 hours per week) (flexibility may be available)
Benefits: 6% employer pension contribution
Are you a skilled machinist who enjoys helping others learn, grow, and succeed?
Do you want to use your expertise to make a difference in people’s lives?
Join the Lothian School of Technology, a newly formed charity dedicated to developing hands-on engineering and manufacturing skills for staff and intern students of all backgrounds.
About the Role
The Lothian School of Technology are looking for an enthusiastic, personable, and experienced Machine Shop Trainer and Supervisor to take the lead in running their new machine shop and training workshop alongside the eight clean and green tech companies working at the facility on the southside of Edinburgh. You’ll ensure the space operates safely and efficiently, deliver engaging training sessions, and support staff and intern students as they develop practical skills and confidence.
This is a fantastic opportunity for someone who enjoys both mentoring and making, and who wants to be part of a growing organisation with a strong social purpose.
Key Responsibilities
• Supervise the day-to-day running of the machine shop, ensuring it is safe, clean, and well organised.
• Train and mentor staff and intern students in the safe and effective use of manual lathes, mills, grinders, and general workshop tools.
• Develop and deliver high-quality training sessions, both one-to-one and in small groups.
• Ensure all equipment is properly maintained and serviced and manage consumables and supplies.
• Contribute to the design of new training programmes and help shape the future of our workshop facilities.
About You
The Lothian School of Technology looking for someone who is:
• An experienced general machinist with at extensive hands-on experience in a professional workshop.
• A natural trainer and mentor who enjoys sharing knowledge and seeing others progress.
• Confident in manual machining techniques and workshop safety procedures.
• Organised, practical, and proactive in keeping tools and equipment in top condition.
• Comfortable taking responsibility for the smooth running of a shared space.
Why Join the Lothian School of Technology?
• Play a central role within an organisation supporting innovation in clean tech
• Be part of a small, passionate team building something new and meaningful.
• Use your technical skills to empower others and create lasting impact.
• Help shape the training programmes and facilities from the ground up.
• Enjoy a collaborative and supportive environment where your input matters.
How to Apply
Send your CV together with a supporting statement of no more than one side of A4 explaining why you would like to work for the Lothian School of Technology and what motivates you to help others learn practical skills.
You may also have experience in the following: Machine Shop Supervisor, Machinist Trainer, Engineering Workshop Instructor, Technical Skills Trainer (Engineering), Mechanical Workshop Technician, Manufacturing Trainer, Machine Shop Manager, CNC / Manual Machinist (Training Role), Workplace Skills Instructor – Engineering, Engineering Skills Coach, Training Workshop Supervisor, Mechanical Engineering Technician (Training Focus), Vocational Engineering Trainer, Workshop Supervisor (Engineering / Manufacturing), Apprenticeship Instructor – Engineering / Machining
REF-225 292
Thank you!
Are you someone who is excited about charity retail, fashion, who can use their initiative? Do you have experience managing a retail team? Yes, then please keep reading as we may have the role for you.
We are excited to be looking for an Assistant Shop Manager to work in our Clifton Notts (NG11) Shop for 30 hours per week.
We are looking for a passionate and motivated person to help our store reach full potential.
As an Assistant Shop Manager you will:
- Help develop in store systems and promote donations and sales to maximise profits
- Be representing Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values
- Strive to ensure stock is generated from the local area and donors
- Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid
- Be responsible for achieving profit targets by ensuring sales are maximised and the cost are effectively managed
- Maintain the store to a high standard of presentation throughout.
- Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers
- Be responsible for all financial and cash handling and health and safety.
To be a successful Assistant Shop Manager, you will be:
- An experienced assistant manager or Supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
- Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.
- Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
- Passionate about the Mencap values and will strive to ensure our Retail brand is successful.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
- Everyone is expected to treat people well and make Mencap an inclusive organisation.
- Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
- Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Registered Charity
More than 1000
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Thank you!
Join our winter night shelter team and play a vital role in helping guests secure safe, sustainable accommodation. You’ll use your knowledge of housing pathways and support services to guide people through their next steps, working in a person-centred way alongside a committed and caring staff and volunteer team.
Registered Charity
6 - 10
We want our faith in action projects to contribute to a safe and flourishing community in Sutton
The client requests no contact from agencies or media sales.
Thank you!
We’re looking for an organised, detail-focused leader to run our winter night shelter across multiple church venues. You’ll coordinate and support volunteers and our Resettlement Worker, ensuring the shelter runs smoothly, safely, and with Christ at the centre of all activities. This hands-on role requires experience leading or working with volunteers, strong communication skills, and the ability to manage complex, community-based projects. A driving license and DBS check are essential.
Registered Charity
6 - 10
We want our faith in action projects to contribute to a safe and flourishing community in Sutton
The client requests no contact from agencies or media sales.